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The Licensed Practical Nurse (LPN) provides general nursing care to patients, families and caregivers in the Medical Group practices. The Licensed Practical Nurse (LPN) assists and advocates for the patient and families health in support of the patient centered approach and delivery model of care, and is an active care team member. Responsible for collaborating with physicians/ providers , registered professional nurses and multidisciplinary care team members. A Licensed Practical Nurse (LPN) can perform tasks and responsibilities within the framework of case finding, health coaching, and supportive care under the direction of the registered professional nurse or licensed physician or licensed health care provider. Nursing shall perform in accordance with the standards outlined for Licensed Practical Nurse (LPN) in the NYS Education Law, NYS Office of the Professions, and by the State Nurse Practice Act. A Licensed Practical Nurse will follow the mission, vision, I-CARE values, policies and procedures of Mohawk Valley Health System. • Gather patient measurements and collect patient data, • Record and report patient findings, • Prepare patient for patient examination and treatment, • Assistswith examination and treatments, • Perform tasks within the framework of supportive care, under the clinical direction of licensed health care provider or registered professional nurse, • Support self-care , self- management and the established plan of care., • Utilize standard precautions and practice at all times, • Maintain equipment, supplies, inventory, and a safe and clean work environment, • Maintain technical knowledge by attending educational workshops, mandatory in-services; reviewing publications and participating in department committee meetings or work groups, • Engage in quality improvement initiatives including continuing education, participation in system-wide and department specific teams, • Maintain a cooperative relationship among the healthcare team by effectively communicating information, • Respond to patient requests, communicates effectively to the licensed health care provider who can fulfill the patient requestRequired:, • Graduate of an accredited school of licensed practical nursing programPreferred:, • Current New York State licensure as a Licensed Practical Nurse; Successful candidates might be required to undergo a background verification with an external vendor. Req Id 97124 Department MG - PRIM - ROME Shift Days Shift Hours Worked 8.50 FTE 1 Work Schedule HRLY NON-UNION-8 HR Employee Status A1 - Full-Time Union Non-Union Pay Range $22 - $32/Hourly

The Licensed Practical Nurse (LPN) provides general nursing care to patients, families and caregivers in the Medical Group practices. The Licensed Practical Nurse (LPN) assists and advocates for the patient and families health in support of the patient centered approach and delivery model of care, and is an active care team member. Responsible for collaborating with physicians/ providers , registered professional nurses and multidisciplinary care team members. A Licensed Practical Nurse (LPN) can perform tasks and responsibilities within the framework of case finding, health coaching, and supportive care under the direction of the registered professional nurse or licensed physician or licensed health care provider. Nursing shall perform in accordance with the standards outlined for Licensed Practical Nurse (LPN) in the NYS Education Law, NYS Office of the Professions, and by the State Nurse Practice Act. A Licensed Practical Nurse will follow the mission, vision, I-CARE values, policies and procedures of Mohawk Valley Health System. • Gather patient measurements and collect patient data, • Record and report patient findings, • Prepare patient for patient examination and treatment, • Assistswith examination and treatments, • Perform tasks within the framework of supportive care, under the clinical direction of licensed health care provider or registered professional nurse, • Support self-care , self- management and the established plan of care., • Utilize standard precautions and practice at all times, • Maintain equipment, supplies, inventory, and a safe and clean work environment, • Maintain technical knowledge by attending educational workshops, mandatory in-services; reviewing publications and participating in department committee meetings or work groups, • Engage in quality improvement initiatives including continuing education, participation in system-wide and department specific teams, • Maintain a cooperative relationship among the healthcare team by effectively communicating information, • Respond to patient requests, communicates effectively to the licensed health care provider who can fulfill the patient requestRequired:, • Graduate of an accredited school of licensed practical nursing programPreferred:, • Current New York State licensure as a Licensed Practical Nurse; Successful candidates might be required to undergo a background verification with an external vendor. Req Id 97124 Department MG - PRIM - ROME Shift Days Shift Hours Worked 8.50 FTE 1 Work Schedule HRLY NON-UNION-8 HR Employee Status A1 - Full-Time Union Non-Union Pay Range $22 - $32/Hourly

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. As a business intelligence (BI) developer in the Business Intelligence department, you will collaborate with team members to create and refine datasets, dashboards, and reports that support decision-making across the organization. Serving as a BI developer, your day-to-day role will include managing data pipelines, validating data accuracy, and resolving issues that arise within the BI ecosystem. You will collaborate closely with analysts, finance, IT, and other teams to translate needs into technical solutions. • Develop, maintain, and optimize datasets, data models, and reports to support organizational decision-making., • Build and manage extract, transform, and load/extract, load, and transform (ETL/ELT) processes to ensure reliable data ingestion, transformation, and delivery across systems., • Validate data accuracy and troubleshoot issues with pipelines, models, and reports to maintain a high-quality BI environment., • Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and deliver user-friendly dashboards., • Monitor BI system performance, implement enhancements, and ensure adherence to data governance and security standards., • Document processes, data definitions, and system changes to support long-term sustainability and team knowledge sharing., • Provide ongoing support for existing reports and datasets, including maintenance, updates, and performance tuning., • Partner with analysts and other teams to enable consistent, accurate, and accessible reporting across the organization., • Expertise with reporting tools, software, and other applications., • Established experience as a BI developer, creating interactive reports, visualizations, and data modeling., • Advanced Query Languages: Structured Query Language (SQL), Data Analysis Expressions (DAX), and Power Query M., • Python Proficiency: Ability to write clean, efficient Python for data transformation, validation, and automation, including using libraries such as pandas, Python Apache Arrow (PyArrow), or Microsoft Fabric Lakehouse Application Programming Interfaces (APIs)., • Spark/Notebooks: Experience using Python Apache Spark (PySpark) and Microsoft Fabric/Spark notebooks to manipulate large datasets, create transformation pipelines, and support more scalable data engineering tasks., • Experience building and maintaining fabric data pipelines, dataflows Gen2, notebooks, and lakehouse tables., • Understanding of delta tables, medallion architecture, incremental refresh, and performance tuning., • Ability to troubleshoot data pipeline failures, refresh issues, schema changes, and data mismatches across multiple layers., • Excellent analytical reasoning skills to translate operational and financial processes into scalable, accurate data models., • Similar experience in Google, Amazon Web Services (AWS), or Microsoft Azure Cloud is qualified., • Advanced Microsoft Fabric experience., • Kusto Query Language (KQL) for fabric real-time intelligence and telemetry analysis., • Exposure to Microsoft Azure services, such as Azure Data Factory, Azure SQL, or Data Lake Storage., • Understanding of security models (role-based access control [RBAC]), data governance, and compliance frameworks., • Microsoft Fabric Analytics Engineer certification (in progress or completed)., • A bachelor's degree in computer science, information technology/systems, finance/accounting, math/statistics, or a similar discipline, and five years of related experience, including experience with writing reports and analyzing technical requirement modes. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Description About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: As a business intelligence (BI) developer in the Business Intelligence department, you will collaborate with team members to create and refine datasets, dashboards, and reports that support decision-making across the organization. Serving as a BI developer, your day-to-day role will include managing data pipelines, validating data accuracy, and resolving issues that arise within the BI ecosystem. You will collaborate closely with analysts, finance, IT, and other teams to translate needs into technical solutions. Key Responsibilities Develop, maintain, and optimize datasets, data models, and reports to support organizational decision-making. Build and manage extract, transform, and load/extract, load, and transform (ETL/ELT) processes to ensure reliable data ingestion, transformation, and delivery across systems. Validate data accuracy and troubleshoot issues with pipelines, models, and reports to maintain a high-quality BI environment. Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and deliver user-friendly dashboards. Monitor BI system performance, implement enhancements, and ensure adherence to data governance and security standards. Document processes, data definitions, and system changes to support long-term sustainability and team knowledge sharing. Provide ongoing support for existing reports and datasets, including maintenance, updates, and performance tuning. Partner with analysts and other teams to enable consistent, accurate, and accessible reporting across the organization. About you: Required Qualifications Expertise with reporting tools, software, and other applications. Established experience as a BI developer, creating interactive reports, visualizations, and data modeling. Advanced Query Languages: Structured Query Language (SQL), Data Analysis Expressions (DAX), and Power Query M. Python Proficiency: Ability to write clean, efficient Python for data transformation, validation, and automation, including using libraries such as pandas, Python Apache Arrow (PyArrow), or Microsoft Fabric Lakehouse Application Programming Interfaces (APIs). Spark/Notebooks: Experience using Python Apache Spark (PySpark) and Microsoft Fabric/Spark notebooks to manipulate large datasets, create transformation pipelines, and support more scalable data engineering tasks. Experience building and maintaining fabric data pipelines, dataflows Gen2, notebooks, and lakehouse tables. Understanding of delta tables, medallion architecture, incremental refresh, and performance tuning. Ability to troubleshoot data pipeline failures, refresh issues, schema changes, and data mismatches across multiple layers. Excellent analytical reasoning skills to translate operational and financial processes into scalable, accurate data models. Similar experience in Google, Amazon Web Services (AWS), or Microsoft Azure Cloud is qualified. Preferred/Desired Qualifications Advanced Microsoft Fabric experience. Kusto Query Language (KQL) for fabric real-time intelligence and telemetry analysis. Exposure to Microsoft Azure services, such as Azure Data Factory, Azure SQL, or Data Lake Storage. Understanding of security models (role-based access control [RBAC]), data governance, and compliance frameworks. Microsoft Fabric Analytics Engineer certification (in progress or completed). Education and Experience A bachelor's degree in computer science, information technology/systems, finance/accounting, math/statistics, or a similar discipline, and five years of related experience, including experience with writing reports and analyzing technical requirement modes. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $84,497.00 to $109,846.00 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description About Us: NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. About the Role: The systems and network engineer is a versatile technologist responsible for the health, security, and evolution of NYSTEC's hybrid infrastructure. As a primary administrator in a heavily Meraki environment, this role uses the Meraki dashboard to manage a seamless connection between our physical offices and our Microsoft Azure cloud ecosystem. This role balances core networking with broad exposure to Windows Server, Microsoft 365 (M365), and emerging artificial intelligence (AI) tools. Key Responsibilities: Unified Infrastructure • Design, configure, and maintain the full Meraki stack, including Meraki Security (MX) firewalls, Microsoft (MS) switches, and Maraki Radios (MR) wireless access points. Software-Defined Wide Area Network (SD-WAN) and Connectivity • Implement and optimize Meraki Auto virtual private network (VPN) and SD-WAN policies to ensure secure, high-performance connectivity between NYSTEC office locations and the Azure cloud. Meraki Dashboard Mastery • Use the Meraki dashboard for real-time monitoring, automated alerting, and remote troubleshooting of network-wide event logs. Advanced Security • Configure Layer 7 application-aware firewall policies, content filtering, and intrusion prevention systems (IPS) via the Meraki security appliance. Cloud Networking • Manage Azure Virtual Network (VNets), network security groups (NSGs), and Meraki Virtual Meraki Security Appliance (vMX) virtual appliances for shaping cloud-based traffic. Hybrid Identity • Administer Microsoft Entra ID (Azure AD) and on-premises Active Directory, focusing on multi-factor authentication (MFA) and conditional access. Server Ecosystem • Support and manage Windows Server environments, managing domain name system (DNS), Dynamic Host Configuration Protocol (DHCP), and Group Policy Object (GPO), and file services. M365 and AI Exposure • Provide administrative support for the Microsoft 365 stack and assist in deploying AI-driven tools (e.g., Copilot) to enhance internal productivity. Cloud Infrastructure (IaaS and PaaS) • Provision, configure, and monitor Azure virtual machines (infrastructure as a service [IaaS]) and app services (platform as a service [PaaS]), ensuring optimal performance, scaling, and cost-efficiency through Azure Monitor and automation scripting. Documentation and Reporting • Create and maintain documentation related to network and system management processes and procedures and generate reports on overall network and system health. Collaboration • Work with other IT professionals, such as architects, security administrators, and other workload administrators, to implement and maintain the organization's IT strategy. After-Hours Support • Provide technical assistance outside of standard business hours, including evenings and weekends, as needed periodically. Travel • Travel to different NYSTEC office locations to provide hands-on technical support for issues that cannot be resolved remotely, as needed periodically. About you: Required Qualifications Meraki Ecosystem Mastery • Deep knowledge of the Cisco Meraki product line, including MX security appliances, MS switches, and MR wireless access points. Network Protocols • Profound understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), domain name system (DNS), DHCP, virtual local area network (VLAN) tagging (802.1Q), and routing protocols like Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP). SD-WAN and Hybrid Connectivity • Skilled in designing and maintaining Meraki Auto VPN, site-to-site VPNs, and Azure VPN gateways to bridge on-premises offices with cloud environments. Azure IaaS, PaaS, and Software as a Service (SaaS) • Ability to provision and manage Azure Virtual Machines (IaaS) and app services (PaaS) and to integrate enterprise SaaS applications into the corporate identity framework. Virtualization • Knowledge of Hyper-V or VMware environments, including migrating on-premises workloads to Azure IaaS. Automation and Scripting • Proficiency in MS PowerShell, Terraform, or AzureCLI to automate repetitive administrative tasks and manage cloud resources at scale. Adaptability • Ability to pivot quickly between diverse tasks - from physical rack/stack work to high-level cloud architecture support. Troubleshooting Skills • Ability to diagnose and resolve technical issues related to hardware, software, and network connectivity. Communication Skills • Excellent verbal and written communication skills to effectively interact with end users and other teams within the organization. Documentation/Analytical Skills • Effective documentation and critical thinking skills. Preferred/Desired Qualifications Knowledge of scripting languages like Microsoft PowerShell, and Microsoft Graph API, which can be beneficial in automating tasks and troubleshooting issues with end-user devices and Microsoft Intune. Microsoft certified, fundamentals; Cisco Meraki network associate (CMNA); Microsoft AZ-104; and/or Cisco certified network associate (CCNA). Education and Experience A bachelor's degree in computer science, engineering, information systems, or a similar discipline and three years of experience in a hybrid network/systems role, with two years of hands-on experience in a Cisco Meraki environment. An equivalent combination of advanced education, training, and experience will be considered. The target base salary for this position is $73,476 to $95,518 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. The systems and network engineer is a versatile technologist responsible for the health, security, and evolution of NYSTEC's hybrid infrastructure. As a primary administrator in a heavily Meraki environment, this role uses the Meraki dashboard to manage a seamless connection between our physical offices and our Microsoft Azure cloud ecosystem. This role balances core networking with broad exposure to Windows Server, Microsoft 365 (M365), and emerging artificial intelligence (AI) tools. • Unified Infrastructure - Design, configure, and maintain the full Meraki stack, including Meraki Security (MX) firewalls, Microsoft (MS) switches, and Maraki Radios (MR) wireless access points., • Software-Defined Wide Area Network (SD-WAN) and Connectivity - Implement and optimize Meraki Auto virtual private network (VPN) and SD-WAN policies to ensure secure, high-performance connectivity between NYSTEC office locations and the Azure cloud., • Meraki Dashboard Mastery - Use the Meraki dashboard for real-time monitoring, automated alerting, and remote troubleshooting of network-wide event logs., • Advanced Security - Configure Layer 7 application-aware firewall policies, content filtering, and intrusion prevention systems (IPS) via the Meraki security appliance., • Cloud Networking - Manage Azure Virtual Network (VNets), network security groups (NSGs), and Meraki Virtual Meraki Security Appliance (vMX) virtual appliances for shaping cloud-based traffic., • Hybrid Identity - Administer Microsoft Entra ID (Azure AD) and on-premises Active Directory, focusing on multi-factor authentication (MFA) and conditional access., • Server Ecosystem - Support and manage Windows Server environments, managing domain name system (DNS), Dynamic Host Configuration Protocol (DHCP), and Group Policy Object (GPO), and file services., • M365 and AI Exposure - Provide administrative support for the Microsoft 365 stack and assist in deploying AI-driven tools (e.g., Copilot) to enhance internal productivity., • Cloud Infrastructure (IaaS and PaaS) - Provision, configure, and monitor Azure virtual machines (infrastructure as a service [IaaS]) and app services (platform as a service [PaaS]), ensuring optimal performance, scaling, and cost-efficiency through Azure Monitor and automation scripting., • Documentation and Reporting - Create and maintain documentation related to network and system management processes and procedures and generate reports on overall network and system health., • Collaboration - Work with other IT professionals, such as architects, security administrators, and other workload administrators, to implement and maintain the organization's IT strategy., • After-Hours Support - Provide technical assistance outside of standard business hours, including evenings and weekends, as needed periodically., • Travel - Travel to different NYSTEC office locations to provide hands-on technical support for issues that cannot be resolved remotely, as needed periodically., • Meraki Ecosystem Mastery - Deep knowledge of the Cisco Meraki product line, including MX security appliances, MS switches, and MR wireless access points., • Network Protocols - Profound understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), domain name system (DNS), DHCP, virtual local area network (VLAN) tagging (802.1Q), and routing protocols like Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP)., • SD-WAN and Hybrid Connectivity - Skilled in designing and maintaining Meraki Auto VPN, site-to-site VPNs, and Azure VPN gateways to bridge on-premises offices with cloud environments., • Azure IaaS, PaaS, and Software as a Service (SaaS) - Ability to provision and manage Azure Virtual Machines (IaaS) and app services (PaaS) and to integrate enterprise SaaS applications into the corporate identity framework., • Virtualization - Knowledge of Hyper-V or VMware environments, including migrating on-premises workloads to Azure IaaS., • Automation and Scripting - Proficiency in MS PowerShell, Terraform, or AzureCLI to automate repetitive administrative tasks and manage cloud resources at scale., • Adaptability - Ability to pivot quickly between diverse tasks - from physical rack/stack work to high-level cloud architecture support., • Troubleshooting Skills - Ability to diagnose and resolve technical issues related to hardware, software, and network connectivity., • Communication Skills - Excellent verbal and written communication skills to effectively interact with end users and other teams within the organization., • Documentation/Analytical Skills - Effective documentation and critical thinking skills., • Knowledge of scripting languages like Microsoft PowerShell, and Microsoft Graph API, which can be beneficial in automating tasks and troubleshooting issues with end-user devices and Microsoft Intune., • Microsoft certified, fundamentals; Cisco Meraki network associate (CMNA); Microsoft AZ-104; and/or Cisco certified network associate (CCNA)., • A bachelor's degree in computer science, engineering, information systems, or a similar discipline and three years of experience in a hybrid network/systems role, with two years of hands-on experience in a Cisco Meraki environment. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. The associate systems and network engineer is an entry- to mid-level role designed for a high-potential technician ready to transition into infrastructure engineering. This role supports the day-to-day operations of our Meraki network, Windows Server environment, and Microsoft Azure/365 cloud services. Under the mentorship of senior engineering staff, this role assists in deploying infrastructure as a service/platform as a service (IaaS/PaaS) solutions and in exploring artificial intelligence (AI) efficiencies, ensuring that NYSTEC's foundational technology remains secure, stable, and modern. • Meraki Network Support - Assist in configuring and monitoring Meraki Security (MX) firewalls, Microsoft switches, and Maraki Radio (MR) access points. Perform basic troubleshooting of connectivity issues and assist with hardware "rack and stack" in satellite offices., • Systems Administration - Administer Windows Server environments, including Hyper-V; user account management in Active Directory/Entra ID; policy updates; and server patching., • Cloud Operations - Assist in provisioning Azure virtual machines and managing storage accounts. Provide Tier-2/3 support for the M365 suite, ensuring secure access and optimal application performance., • Documentation and Asset Management - Maintain accurate network diagrams, Internet Protocol (IP) address schemes, and hardware inventory. Document standard operating procedures (SOPs) for common infrastructure tasks., • Security and Compliance - Monitor security alerts from the Meraki dashboard and Azure Sentinel. Assist in remediating vulnerabilities across endpoints and servers., • AI and Automation Learning - Work with senior engineers to develop basic PowerShell scripts for task automation and support the rollout of AI tools like Microsoft Copilot to the user base., • Collaboration - Work with other IT professionals, such as architects, security administrators, and other workload administrators, to implement and maintain the organization's IT strategy., • After-Hours Support - Provide technical assistance outside of standard business hours, including evenings and weekends, as needed periodically., • Travel - Travel to different NYSTEC office locations to provide hands-on technical support for issues that cannot be resolved remotely, as needed periodically., • Foundational Networking - Solid understanding of the Open Systems Interconnection (OSI) model, Transmission Control Protocol/Internet Protocol (TCP/IP), domain name system (DNS), and how a virtual local-area network (VLAN) works., • Windows Ecosystem - Experience with Windows 11 and Windows Server navigation. Understanding of how Active Directory, EntraID, and Intune manage users and computers., • Cloud Awareness - A baseline understanding of cloud service models (infrastructure as a service [IaaS], platform as a service [PaaS], software as a service [SaaS]). Knows the difference between a virtual machine in the cloud and an on-premises server., • Scripting Mindset - A strong desire to learn PowerShell, Terraform, or Microsoft Azure Command-Line Interface (CLI) for automation., • Adaptability - The ability to move quickly between a network problem and a server problem., • Troubleshooting Skills - Ability to diagnose and resolve technical issues related to hardware, software, and network connectivity., • Communication Skills - Excellent verbal and written communication skills to effectively interact with end users and other teams within the organization., • Documentation/Analytical Skills - Exceptional documentation and critical thinking skills., • Familiarity with the Meraki dashboard., • Knowledge of scripting languages like Microsoft PowerShell, and Microsoft Graph API, can be beneficial in automating tasks and troubleshooting issues with end-user devices and Microsoft Intune., • CompTIA Network+ or Security+, Microsoft AZ-900 (Azure Fundamentals), and/or Cisco certified support technician (CCST)., • An associate degree in computer science, engineering, information systems, or a similar discipline and three years in an IT support role. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

$5,000 sign on bonus (external candidates only) Labcorp is seeking a Technologist to join our team at Rome Health Hospital in Rome, NY. Work Schedule: 3 x 8 hour shifts: 2:30pm – 11:00pm - Days will vary; every 3rd weekend Job Responsibilities • Determine the acceptability of specimens for testing according to established criteria, • Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures, • Monitor, operate and troubleshoot instrumentation to ensure proper functionality, • Demonstrate the ability to make technical decisions regarding testing and problem solving, • Prepare, test and evaluate new reagents or controls, • Report accurate and timely test results in order to deliver quality patient care, • Perform and document preventative maintenance and quality control procedures, • Identify and replenish testing bench supplies as necessary, • Assist with processing of specimens when needed, • Maintain a safe work environment and wear appropriate personal protective equipment Minimum Qualifications • Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology, • New York state Medical Technologist (MT) license Preferred Qualifications • 3 months or more of clinical laboratory testing experience, • ASCP or AMT certification Additional Job Standards • Ability to work independently and within a team environment, • Proficient with computers; Familiarity with laboratory information systems, • High level of attention to detail along with strong communication and organizational skills, • Able to pass a standardized color blindness test, • Flexibility to work overtime or other shifts depending on business need At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today! **Pay Range: $34 - $43 per hour All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Job Description Position: Remote Integrated Photonics Engineer Opportunity Overview: This is a remote position with an immediate, mission-critical need. Signing bonus available for the right candidate! We're looking for a photonics design engineer to help develop a cutting-edge device supporting U.S. national security applications. This role will directly contribute to advanced hardware innovation at the intersection of photonics, quantum-adjacent systems, and next-generation defense capabilities. If you have experience in integrated photonics design, simulation, or silicon photonics platforms — we want to talk to you! Position Details Salary Range: $75,000-$115,000 annually. The successful candidate's salary will depend on how many position qualifications the candidate meets, in addition to education and experience. This is a full-time, remote exempt position. We will consider candidates located anywhere within the United States. The successful candidate must be available to start immediately (within two weeks of offer acceptance) Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. Responsibilities and Duties This position supports research conducted by the Technergetics Quantum Team. The research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will: • Conduct independent and team-based research to develop and advance key components of a wide-area, heterogeneous quantum network, • Lead the design, simulation, and optimization of integrated photonic devices and circuits tailored for quantum information processing, sensing, and communication applications, • Design photonic circuits that support quantum algorithms and protocols, ensuring high fidelity and scalability of quantum systems, • Interface integrated photonics with light sources, detectors, and control systems, contributing to the development of robust, scalable quantum devices, • Contribute to system-level design and optimization for efficient data transfer, processing, and quantum entanglement in integrated photonics setups, • Support photonic tape-out process for integrated photonic circuits, coordinating with fabrication teams to ensure that designs meet specifications and are optimized for fabrication at leading-edge photonic foundries, • Directly participate in the design and testing of integrated photonic devices, including working with photonic simulation software (e.g. Ansys Lumerical, COMSOL, or similar) performance optimization, • Use layout software (e.g. GDSFactory, KLayout, or similar) to design integrated photonic circuits This project requires at minimum a Bachelor's degree from an accredited college or university in physics, applied physics, or closely related technical field. A Master's Degree, Post-Doctoral or PhD in physics, applied physics, or closely related field is strongly preferred. Required Qualifications: • Expertise in the design and simulation of integrated photonic devices and circuits, with a focus on applications for quantum technologies, • Proven experience with photonic device design software (e.g., Lumerical, COMSOL, ADS, or equivalent), • Hands-on experience with integrated photonics tape-outs and fabrication processes, including working with photonic foundries, • Strong understanding of quantum optics, quantum information science, and how integrated photonics supports quantum computing, communication, and sensing, • Advanced experience in integrated photonics or quantum technologies, • Familiarity with advanced photonic integration platforms (e.g., silicon photonics, heterogeneous integration, and/or nonlinear materials), • Knowledge of quantum algorithms and protocols relevant to photonic quantum computing and quantum communication, • Experience with machine learning techniques for optimizing photonic designs or quantum systems Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information. Travel: This position is expected to require 5% travel to company or client sites for meetings or conferences. Benefits: Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match. Other perks include generous Paid Time Off (including a PTO "gift day" for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology "allowances". Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions. Company Description Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country. The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park's tenants and facilities, including the Air Force Research Lab (AFRL). At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more. Beware of fraudulent job offers and postings! Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Opportunity Overview: We are seeking two Postdoctoral Researchers in Quantum Physics to join the Technergetics Quantum Team and support advanced research sponsored by the U.S. Department of Defense. This position is intended for recent PhD graduates interested in conducting fundamental and applied quantum research in a mission-driven, industrial R&D environment. The research program spans multiple areas of quantum science and technology, with an emphasis on developing new capabilities, exploring emerging quantum approaches, and transitioning promising concepts toward real-world applications. Publications and conference participation are encouraged, subject to sponsor review. Position Details: Number of Positions Available: Two Salary Range: $88,000-$103,000 annually. Employment Type: These are Full-Time Exempt, Benefits Eligible, Fixed-Term (1 year, with possible 1-year extension) positions. Exceptional candidates may be considered for conversion to a permanent position at the conclusion of the appointment, but a permanent position is not guaranteed. Start Date: Flexible Location: We are looking to fill one on-site position and one fully remote position. The on-site position is located in Rome, NY, with work performed at AFRL and the Innovare Advancement Center at the Rome Griffiss Institute campus. Candidates must be located, or re-locate, within a commutable distance to Rome, NY. Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. Mentorship & Professional Development The Postdoctoral Researcher will: • Work under the mentorship of a senior scientist or principal investigator, • Have a defined research plan with regular technical reviews, • Be encouraged to publish and present at leading conferences, subject to sponsor approval Specific topics may include (but are not limited to): • Quantum information science and quantum computing, • Quantum sensing, metrology, and signal processing, • Quantum communication, networking, and distributed quantum systems, • Hybrid and heterogeneous quantum systems integrating multiple technologies, • Experimental and/or theoretical quantum physics, • Modeling, simulation, and control of quantum systems, • Quantum algorithms and methods for information analysis, optimization, and planning Responsibilities and Duties This project aims to support research conducted by the Technergetics Quantum Team. This research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will: • Conduct independent and collaborative research in quantum physics and quantum technologies, • Develop theoretical models, numerical simulations, and/or experimental systems related to quantum research efforts, • Analyze and interpret experimental or simulation data, • Document research results through internal reports, briefings, and technical reviews, • Prepare manuscripts for peer-reviewed journals and presentations for scientific conferences, subject to review and approval, • Collaborate with internal scientists, engineers, and external academic and government partners, • Participate in technical discussions, design reviews, and research planning activities A PhD (completed or near completion) in Physics, Applied Physics, Electrical Engineering, or a closely related field Required Qualifications: • Knowledge of quantum information science and quantum networking including how to implement quantum key distribution or distributed entanglement., • Use of programming languages such as python for data analysis and hardware control, • Knowledge of fabrication and characterization techniques for technologies including (but not limited to) quantum dots, color centers, integrated photonic circuits, superconducting circuits, trapped ions, and Rydberg atoms. Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information. Travel: This position is expected to require 10% travel. Benefits: Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match. Other perks include generous Paid Time Off (including a PTO "gift day" for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology "allowances". Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions. Company Description Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country. The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park's tenants and facilities, including the Air Force Research Lab (AFRL). At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more. Beware of fraudulent job offers and postings! Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Position: Integrated Photonics Engineer Beware of fraudulent job offers and postings! Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview. Opportunity Overview: Do you want to contribute to developing quantum technology, the next paradigm of computing and communication? Is learning a life-long pursuit for you? Traditional corporate culture (no sea of office cubicles here) not really your thing? Then this may be the place for you. Our quantum researchers work with teammates in the Mohawk Valley and across the country to deliver cutting-edge products to our customers. As a quantum scientist, you will work with peers and mentors to learn and evolve as a task master and leader. Get fired up to join and remain fired up to perform!! Position Details Salary Range: $85,000-$115,000 annually. This is a full-time exempt position. This is an on-site, full-time position in Rome, NY, with work performed at AFRL and the Innovare Advancement Center at the Rome Griffiss Institute campus. Candidates must be located, or re-locate, within a commutable distance to Rome, NY. Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. Responsibilities and Duties This position supports research conducted by the Technergetics Quantum Team. The research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will: • Conduct independent and team-based research to develop and advance key components of a wide-area, heterogeneous quantum network, • Lead the design, simulation, and optimization of integrated photonic devices and circuits tailored for quantum information processing, sensing, and communication applications, • Design photonic circuits that support quantum algorithms and protocols, ensuring high fidelity and scalability of quantum systems, • Interface integrated photonics with light sources, detectors, and control systems, contributing to the development of robust, scalable quantum devices, • Contribute to system-level design and optimization for efficient data transfer, processing, and quantum entanglement in integrated photonics setups, • Lead the tape-out process for integrated photonic circuits, coordinating with fabrication teams to ensure that designs meet specifications and are optimized for fabrication at leading-edge photonic foundries, • Directly participate in the design and testing of integrated photonic devices, including working with photonic simulation software (e.g. Ansys Lumerical, COMSOL, or similar) performance optimization, • Use layout software (e.g. GDSFactory, KLayout, or similar) to design integrated photonic circuits, • Contribute to the intellectual environment of the team by mentoring junior engineers, sharing technical knowledge, and staying abreast of the latest advancements in integrated photonics, quantum technologies, and relevant fields This project requires at minimum a Master's degree from an accredited college or university in physics, applied physics, or closely related technical field. A Post-Doctoral or PhD in physics, applied physics, or closely related field is strongly preferred. Required Qualifications: • Expertise in the design and simulation of integrated photonic devices and circuits, with a focus on applications for quantum technologies, • Proven experience with photonic device design software (e.g., Lumerical, COMSOL, ADS, or equivalent), • Hands-on experience with integrated photonics tape-outs and fabrication processes, including working with photonic foundries, • Strong understanding of quantum optics, quantum information science, and how integrated photonics supports quantum computing, communication, and sensing, • Postdoctoral experience in integrated photonics or quantum technologies, • Familiarity with advanced photonic integration platforms (e.g., silicon photonics, heterogeneous integration, and/or nonlinear materials), • Knowledge of quantum algorithms and protocols relevant to photonic quantum computing and quantum communication, • Experience with machine learning techniques for optimizing photonic designs or quantum systems Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information. Travel: This position is expected to require 10% travel. Benefits: Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match. Other perks include generous Paid Time Off (including a PTO "gift day" for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology "allowances". Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions. Company Description Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country. The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park's tenants and facilities, including the Air Force Research Lab (AFRL). At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Position: Quantum Benchmarking Initiative Systems Engineer Beware of fraudulent job offers and postings! Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview. Opportunity Overview: Technergetics is seeking to hire a Systems Engineer to support the AFRL (Airforce Research Laboratory) in Rome, New York and other DoD and Performer locations across the country. While a research background is a valuable skillset for this position, the objective is evaluation, not research. This position will work closely with DARPA's cross-organizational Quantum Benchmarking Initiative (QBI) AFRL team to review, validate, and document approaches enabling revolutionary advances in design, engineering, testing, and evaluation in the domain of fault-tolerant quantum computing and exploring computational workflows that include quantum computing procedures. The primary goal of the QBI program is to determine if any emerging approaches to quantum computing can achieve industrially useful operation exponentially faster than conventional predictions. Position Details Salary Range: $75,000-$150,000 annually. The successful candidate's salary will heavily depend on how many position qualifications the candidate meets, in addition to education and experience. This is a full-time exempt position. Remote performance is expected for this position and Technergetics will consider candidates from across the United States. Regardless of location, a successful candidate can expect to travel to the Washington DC area (DARPA), and Support or Performer sites across the country 10%-40% of any given month. International travel is required for some Performers on this project. Daily activities include frequent VTC meetings and may also require limited/periodic nonstandard work hours to accommodate meetings with team members and Performers across multiple time zones. Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens. Responsibilities and Duties The day-to-day activities of DARPA's QBI team include performing tasks to identify, select, capture, evaluate, and document the metrics and approaches that DARPA's commercial Performers are developing and applying to build fault-tolerant, utility-scale quantum computers (USQC). The QBI team is responsible for generating and executing plans to assess the timeline, performance and operation metrics, and plausibility of each Performer's technology. Candidates will verify a Performer's ability to build a USQC that operates as intended, and they will document, report, and justify the findings. The QBI Systems Engineer will apply their expertise as applicable in three typical work categories: • Review and Evaluation, • Rapidly digest large quantities of complex Performer-specific technical details, perform relevant independent evaluations, and generate standardized Government artifacts summarizing independent assessments of that material, • Evaluate quantum computing architectures, devices, algorithms, and applications including utility and maturity, • Identify Performer subsystems and components required to successfully design and construct the system, • Discover, develop, implement, execute, evaluate, analyze, articulate, and justify models and simulations at the component, subsystem, and system levels, • Assess DARPA and Performer requirements; capture and document the level of maturity of these elements, • Identify, assess, and capture design, development, and integration risk, • Identify the Performer's interface approach, • For efforts with an existing Interface Control Document (ICD), review the information and identify any shortcomings. It may be necessary to convert the Performer-provided ICD to a common framework identified/developed by the Government evaluation team., • For Performer efforts that do not have an existing Interface Control Document, assist the Performer to track system interfaces through an ICD or similar document., • Documentation and Reporting, • Assist non-traditional performers to complete design reviews, • Participate in system concept and readiness reviews, • Perform prototype subsystem System Requirements Review (SRR) through Final Design Review (FDR) and prototype construction, • Assist with diverse evaluation and documentation activities, • Identify, implement, and apply standardized Government and systems engineering products, practices, and documentation, • Professionalism and Teamwork, • Work with a multidisciplinary team of researchers, physicists, scientists, engineers, and subject matter experts to identify problems and synthesize solutions which can be integrated into preexisting workflows and processes, • Discover, develop, and lead novel workflows to enhance and improve evaluation processes as new Performers are added to the program, • Cultivate a professional and respectful environment of cooperation by listening and considering the views of others. This position requires, at minimum, graduation from an accredited college or university with a Bachelor's Degree in a Science, Mathematics or Engineering discipline. A Master of Science degree or PhD in Engineering, Logistics, Computer Science/Engineering, Operations Research, or related field is strongly preferred. Qualifications: • At minimum one year of professional experience in physics, mathematics, computer engineering, operations research or closely related position in addition to education requirements, • Knowledge and experience with standard Systems Engineering (SE) frameworks and practices (SysML, DoDAF, etc.); Experience with DoE SE practices is a plus., • Knowledge of benchmarking methodologies, performance analysis, and GPU/CPU optimization, • Experience with secure infrastructure, air-gapped environments, and data transfer policies, • Familiar with typical DoD reviews, including technical review products and organizational structure, • Experience with development/execution of modeling and simulation tools and related software tools and techniques, • Ability to leverage mathematics and statistics to analyze, visualize, and explain complex and unstructured data, • Comfortable speaking to diverse audiences; capable of organizing and conveying abstract/complex ideas and concepts, • Able to expediently generate focused and detailed work product based on evolving/general/nebulous task requests, • Understand USAF/DoD structure and current strategic guidance; able to follow and respect the chain of command, • Comfortable engaging in frequent and recurring video teleconference (VTC) meetings (camera on), • Knowledge and experience with photonic principles, devices and circuits, integrated photonic chips, and similar, • Familiarity with quantum simulators (Qiskit, Cirq, QuTiP, etc.) and scientific data workflows, • Knowledge and experience with superconductor principles, devices and circuits, integrated superconductor chips, and similar, • Knowledge and experience of the principles and practices of using other viable quantum information modalities, such as solid-state devices, atomic systems, etc. for elements of scalable quantum computation, • Experience planning, performing, and conducting experimental quantum research using computer simulations and mathematical models, • Specific experience with quantum computing hardware, especially valuable if it is across multiple qubit modalities, • Specific experience developing quantum algorithms designed for fault-tolerant quantum computers, • Expertise in quantum resource estimation tools and techniques for analyzing quantum circuits Applicants selected will be subject to a background investigation, which must be deemed favorable to maintain employment. Applicants will also be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, SECRET access to classified information. Benefits: Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match. Other perks include generous Paid Time Off (including a PTO "gift day" for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology "allowances". Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions. Company Description Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country. The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park's tenants and facilities, including the Air Force Research Lab (AFRL). At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionSalary: $75,000 - $110,000 Annually Join a people-first, flexible company that puts employees first. Were proud to be consistently named one of CNYs Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, up to a 4% 401(k) match, and a culture that champions growth, learning, and work-life balance. We believe great work happens when youre supportedboth on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States ** Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: Director of Services Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premises, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer has a technical view across all clients simultaneously and is responsible to analyze reactive service metrics and identify areas of improvement for service delivery which will result in the reduction of reactive service requests and prevent issues from reoccurring. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Network Management * Responsible for Network Administration and Security (Firewalls, Routers, Switches, Wireless Access Points, etc.) * Work with Professional Services and Security on network designs * Perform hardware replacement / upgrades * Perform scheduled upgrades as needed (Firmware, IOS updates / critical patches, blacklist IPs, etc.) * Maintain network documentation for all clients * Setup, configure and manage network monitoring and alerting * Responsible for network performance management, tuning and capacity planning * Ensure network equipment configurations are documented and backed up for all clients * Other duties as assigned VoIP Phone System Management * Manage and maintain Cisco Webex and Call Manager VoIP phone systems * Perform VoIP phone systems patching and upgrades * Ensure systems configurations are documented and backed up for all clients Tools Deployment, Configuration and Maintenance * Setup, configuration and management of network monitoring and alerting systems to ensure alerts are configured appropriately and distributed via email/ texting or phone, alerting all relevant parties. * Set up and review network monitoring Metrics and respond proactively, before symptoms appear * Manage and maintain other tools used to centrally maintain multiple infrastructure platforms * Network Tools training for other team members * Look at tools through the lens of efficiency, reduce complexity, clicks, time Automation * Improve efficiency with automation and procedures * Develop and maintain automation routines and troubleshooting scripts to automate routine tasks such as Patch Management, bug fixes, security policies, etc. * Develop automated reports to provide metrics to other teams * Research and strive to further improve existing automation where possible. Maintain Documentation for common tasks to provide consistent service delivery across all clients * Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure • Maintain Documentation for network management tools and services Maintain change management records Perform daily, weekly and monthly maintenance, as needed to keep the IT infrastructure functional and prepared for various potential interruptions * Ensure device configuration are updates in ConnectWise and plan for expirations and end of support on all network devices * Make DNS changes * Routinely checks both service and pre-sales boards to ensure tickets are worked and follow-through until closed * Schedule and manage planned maintenance windows effectively communicating to all clients prior to, during and after the planned maintenance * Develop Subject Matter Expertise in network management and operational best practices. * Mentor others * Obtain and sustain necessary certifications for M.A. Polce to maintain partnership status with vendors. * Participate in the After Hours On-Call Support rotation * Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades * Demonstrates the ability to work efficiently and effectively without supervision. * Other duties as assigned Required Qualifications: * BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience * CCNA Certification * Minimum of 3 years experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching * Minimum of 1 years experience with IT Infrastructure Operations Management * Customer Service focused * Very detail oriented * Ability to work under stressful situations * Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers. * Excellent organizational skills with ability to team with others to develop and deploy projects and solutions. * Ability to obtain and maintain security clearances for our clients (if needed) * Hold a valid drivers license and be able to commute to client locations Preferred Qualifications: * Experience managing network devices such as firewalls, routers, switches, wireless, etc. (Cisco, Meraki, Ubiquiti, etc.) * Experience with VoIP solutions (Cisco Webex, Cisco Call Manager, etc.) * Experience with CISCO Call Manager * Experience with network monitoring tools * Experience with NextGen Firewalls (NGFW) * Experience with Cisco Firepower Desired certification/ Licensing: Education: * BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience Other Requirements: • Ability to pass a background check Certification(s): • CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred

Job Description Summary: The Computer Engineer's role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. They will also troubleshoot problem areas in a timely and accurate fashion; and provide end user training and assistance where required. Position Responsibilities: • Effectively works with end users to identify and deliver required PC service levels., • Continually provides training and support to end users and staff on computer operation and other issues., • Effectively installs, configures, tests, maintains, monitors, and troubleshoots end user workstation hardware, networked peripheral devices, and networking hardware products., • Installs, configures, tests, maintains, monitors, and troubleshoots associated end user workstation software and networking software products when necessary., • Performs on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users. Recommends and implements corrective hardware solutions, including off-site repair as needed., • Receives and responds to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems., • Develops and maintains an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment., • Monitors and tests PC performance, and provides PC performance statistics and reports., • Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance., • Accurately documents instances of hardware failure, repair, installation, and removal. Position Requirements: • Must have a Bachelors degree in Computer Science or related field; or at least three years related work experience., • Must have at least one year related work experience in the Casino, Hospitality or Entertainment industry; or other high volume, complex, demanding customer oriented IT environments., • Microsoft Certified Professional (MCP), CompTIA A+ and/or, other related technical certification preferred., • Excellent technical knowledge of network and PC hardware., • Must have hands-on hardware troubleshooting experience., • Must have working technical knowledge of current network protocols, operating systems, and standards. Possesses the ability to operate tools, components, and peripheral accessories., • On-call availability. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. Job Posted by ApplicantPro

Job Description Systems & Database Engineering Manager Location: Verona, NY (Central NY) Department: Information Technology Reports To: Director of IT Infrastructure & Engineering About the Role As Manager, Systems & Database Engineering, you'll lead a high-performing team dedicated to delivering reliable, secure, and efficient IT infrastructure and database solutions. You'll shape a positive and collaborative work environment, inspire technical excellence, and set the standard for professionalism and dedication. In this role, you'll manage the day-to-day performance of your teams, guide technical strategy, and work closely with colleagues across the organization to deliver robust technology solutions. Your leadership will be instrumental in mentoring staff, optimizing processes, and supporting critical business systems in a fast-paced, growth-oriented setting. Key Responsibilities • Plan, schedule, and assign work to Systems Engineering and Database team members; monitor team performance and ensure proper training and development., • Oversee administration, maintenance, and proactive monitoring of all servers, operating systems, and virtualization platforms (VMware, Nutanix, Azure)., • Independently review, plan, and evaluate operating systems and database administration; provide assistance and support to team members., • Lead the design, implementation, and maintenance of database structures, including backup, recovery, security, and performance tuning., • Develop and maintain database frameworks for all applications, including the Enterprise Data Warehouse; coordinate database integration and support for IT projects., • Prepare proposals and implement upgrades to maintain a stable, available, and reliable operating environment., • Ensure high availability and reliability of critical business systems, including primary revenue-generating platforms., • Lead and enforce change management and development life cycle processes., • Promote and ensure accurate documentation, project tracking, and management reporting; review and approve documentation from team members., • Foster strong teamwork and collaboration with IT, Applications, and other technical teams to implement changes, upgrades, and enhancements., • Provide 24/7 on-call support for responsible systems, including troubleshooting, escalation, and vendor coordination; make judgment calls on resource allocation and escalation to executive management., • Analyze workflow, assign and schedule work to meet priorities and goals; provide management with status updates and accomplishments within the database and systems functions., • Ensure compliance with organizational standards, policies, and procedures for systems and database management., • Assist in developing IT strategies, philosophies, and policies to support business objectives., • Mentor and provide performance feedback to team members; promote a culture of continuous improvement and customer service., • Coordinate ongoing maintenance and proactive monitoring of servers, operating systems, and databases., • Partner with Applications Group to develop a clear understanding of systems philosophies and strategies to support the IT mission.Qualifications, • Bachelor's degree in computer science or related field, or equivalent experience., • Hands-on experience with systems engineering, server/OS administration, virtualization (VMware, Nutanix), and cloud services (Azure)., • Proven expertise in database management: design, administration, backup/recovery, and performance tuning., • Familiarity with Active Directory, SAN/disk technologies, networking, and gaming/hospitality systems (a plus)., • Excellent organizational, verbal, and written communication skills., • Demonstrated ability to lead technical teams and perform well under pressure., • Availability for 24/7 on-call support, including remote and on-site response as needed.Why Join Us?, • Lead a high-impact team supporting mission-critical systems., • Collaborate with forward-thinking IT professionals., • Competitive compensation and benefits., • Opportunities for professional growth and development., • A workplace culture that is friendly, respectful, skillful, passionate, and values integrity. Job Posted by ApplicantPro

Job DescriptionAPI Developer - MuleSoft & .NET IntegrationPosition Summary: Oneida Innovations Group is seeking a skilled API Developer specializing in MuleSoft integration and .NET API development. This role focuses on designing, developing, and maintaining scalable APIs while integrating enterprise systems using the MuleSoft AnyPoint Platform while simultaneously incorporating information security industry best practices . You will also support application and data integration efforts leveraging C#, .NET Core, and Azure DevOps in a collaborative, fast-paced environment. Key Responsibilities: • API Development: Design, build, and maintain robust APIs and microservices using .NET Core., • MuleSoft Integration: Lead enterprise integration initiatives through the MuleSoft AnyPoint Platform., • System Performance: Ensure API-based solutions' high performance, reliability, and security., • Cross-Functional Collaboration: Partner with stakeholders to translate business requirements into scalable integration solutions., • CI/CD Automation: Implement and maintain CI/CD pipelines via Azure DevOps., • Database Interaction: Support SQL Server database design, stored procedures, and performance tuning., • Documentation: Develop and maintain technical documentation and promote best practices for APIs and integrations., • Bachelor's degree in Computer Science or related technical field, or equivalent experience., • 3+ years of experience in API and system integration development., • Expertise in MuleSoft AnyPoint Platform and .NET Core (C#)., • Strong understanding of Microsoft SQL Server and relational database design., • Proficiency with Azure DevOps for version control, CI/CD, and workflow automation., • Excellent communication, organizational, and problem-solving skills., • Ability to work independently and collaboratively in a dynamic environment., • Availability for 24/7 on-call support on a rotational basis., • MuleSoft Developer Certification., • Experience with containerization technologies such as Docker and/or Kubernetes., • Contribute to high-impact, enterprise-level API and integration projects., • Collaborate within a forward-thinking, technology-driven team., • Competitive salary and comprehensive benefits package. Job Posted by ApplicantPro

Job Description Manager, Systems & Database Engineering Location: Verona, NY Department: Information Technology Reports To: Director, IT Infrastructure & Engineering About the Role A rapidly growing organization in the hospitality/entertainment sector is seeking a Manager of Systems & Database Engineering to lead a high-performing technical team responsible for mission-critical infrastructure and data environments. This leader will oversee both systems and database functions (approximately 60% systems & 30% data) while also serving as a hands-on technical resource and strategic partner across IT. What You’ll Do • Lead, mentor, and develop a team of 10+ Systems Engineers to Database Administrators, • Plan, assign, and track day-to-day work; ensure training, performance management, and continuous improvement., • Oversee administration, maintenance, and proactive monitoring of servers, operating systems, virtualization platforms (VMware, Nutanix), and cloud environments (Azure)., • Provide hands-on leadership for SQL Server database design, administration, backup/recovery, performance tuning, and security., • Manage and enhance the Enterprise Data Warehouse and all application-related database frameworks., • Direct on-prem to cloud transformation initiatives and support hybrid architectures., • Ensure availability, reliability, and resiliency of mission-critical systems, including revenue-generating platforms., • Lead and enforce change management and SDLC processes., • Drive accurate documentation, project tracking, reporting, and operational transparency., • Partner closely with Application, Infrastructure, and Security teams to support integrations, upgrades, and enhancements., • Oversee 24/7 on-call coverage for responsible systems; manage escalation and vendor coordination., • Analyze workload, forecast priorities, and communicate risks and roadblocks to leadership., • Support the development of IT strategies, standards, and policies aligned with business objectives., • Foster a culture rooted in collaboration, professionalism, accountability, and customer service excellence. Qualifications • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience., • 8–10+ years of overall experience in systems engineering and/or database management., • 3–5+ years of direct people management experience., • Strong hands-on background with: SQL Server & database administration, Enterprise Data Warehouse environments, Server/OS administration, Virtualization (VMware, Nutanix), Azure or other cloud services, • Experience with Active Directory, SAN/disk technologies, networking fundamentals; gaming/hospitality systems are a strong plus., • Ability to operate effectively in a high-pressure, fast-moving environment., • Excellent communication skills and proven leadership capability., • On-site presence required; ability to participate in 24/7 on-call rotation. Why This Opportunity Stands Out • Lead a critical technical function with meaningful impact across the business., • Work with modern and evolving technologies, including cloud transformation initiatives., • High visibility with IT leadership and cross-departmental stakeholders., • Strong stability, supportive culture, and long-term growth trajectory., • Hands-on leadership role where initiative, aptitude, and accountability are valued. Compensation & Benefits • Base Salary: $130,000–$150,000 + Annual Bonus ~10% target (discretionary), • 401(k): 5% company match, • Health Insurance: 100% employer-paid individual insurance, • Additional benefits aligned with a competitive, people-first employer

Job DescriptionDirector of IT Operations & Application Support Oneida Innovations Group (OIG) / Turning Stone Enterprises Location: Verona, NY (100% On-Site, Relocation Package available) Reports To: Vice President for Information Technology About the Role We are seeking a strategic, enterprise IT leader to serve as Director of IT Operations & Application Support, responsible for the evolution, governance, and operational maturity of enterprise technology operations across a complex, always-on environment. This is a highly visible leadership role for someone who thrives at the intersection of operational excellence, modern IT service management, and business enablement. You will own the reliability, scalability, and continuous improvement of technology platforms supporting gaming, hospitality, retail, entertainment, and enterprise functions-while helping modernize how IT delivers value through automation, metrics, and customer-focused service delivery. This role is ideal for a leader who has operated at enterprise scale, is comfortable with regulatory rigor and audit accountability, and has successfully balanced operational excellence with governance, compliance, and risk management in high-availability environments. What You'll Do Lead Enterprise IT Operations at Scale • Provide enterprise-level operational and governance leadership for IT Operations, a 24/7 Technical Operations Center (TOC), Help Desk, Customer Support, Computer Engineering, and Application Support teams., • Ensure high availability, performance, and resilience of mission-critical systems operating 24/7., • Own and continuously evolve IT Service Management (ITSM) practices, including incident, problem, change, and request management., • Champion automation, monitoring, and proactive operations to reduce incidents and improve mean time to resolution., • Lead end-to-end operational ownership for a large and diverse portfolio of approximately 250 gaming and enterprise applications., • Partner with development, infrastructure, security, legal, compliance, audit, and vendors to ensure applications are production-ready, secure, compliant, and audit-ready., • Lead and develop multiple layers of management, setting clear expectations and accountability., • Create career pathways, mentoring, and succession plans for technical and operational leaders., • Work closely with executive IT leadership and business stakeholders to align operations with enterprise strategy., • Translate business needs into scalable operational capabilities., • Ensure direct accountability for compliance with regulatory requirements, security standards, internal controls, and audit obligations-especially within gaming and hospitality environments., • Lead operational risk management, disaster recovery, and business continuity planning., • Manage budgets, forecast capacity needs, and oversee vendor relationships and contracts. What Success Looks Like • Stable, reliable 24/7 operations with measurable improvements in uptime and service quality., • Clear operational visibility through dashboards, metrics, and executive reporting., • A confident, empowered management team capable of running day-to-day operations., • Reduced incident volume through proactive monitoring and root-cause resolution., • Strong partnerships with business leaders who view IT as a trusted service provider. What You Bring Required Experience & Skills - Bachelor's degree in Information Technology, Computer Science, MIS, Business, or equivalent experience. - 10+ years of progressive IT experience, including 5+ years leading enterprise IT operations or application support organizations with regulatory and compliance responsibilities. - Proven experience managing large, multi-team enterprise environments (50+ staff) with 24/7 support requirements and formal governance expectations. - Strong background in IT service management, enterprise operations leadership, incident response, and operational governance. - Experience managing complex budgets and vendor relationships. - Ability to communicate clearly with both technical teams and executive stakeholders. Preferred Experience - Experience in gaming, hospitality, resort, or other highly regulated industries. - Exposure to large application ecosystems and enterprise platforms. - ITIL or other IT service management training or certification. - Experience supporting multi-property or enterprise-scale operations. Why Join Us • Lead technology operations for a highly visible, mission-critical enterprise., • Influence the modernization of IT operations in a complex, regulated environment., • Build and mentor large teams with real impact on customer and employee experience. Oneida Innovations Group is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. Job Posted by ApplicantPro

Job Description We are seeking a strategic, enterprise IT leader to serve as Director of IT Operations & Application Support, responsible for the evolution, governance, and operational maturity of enterprise technology operations across a complex, always-on environment. This is a highly visible leadership role for someone who thrives at the intersection of operational excellence, modern IT service management, and business enablement. You will own the reliability, scalability, and continuous improvement of technology platforms supporting gaming, hospitality, retail, entertainment, and enterprise functions—while helping modernize how IT delivers value through automation, metrics, and customer-focused service delivery. This role is ideal for a leader who has operated at enterprise scale, is comfortable with regulatory rigor and audit accountability, and has successfully balanced operational excellence with governance, compliance, and risk management in high-availability environments. What You’ll Do Lead Enterprise IT Operations at Scale · Provide enterprise-level operational and governance leadership for IT Operations, a 24/7 Technical Operations Center (TOC), Help Desk, Customer Support, Computer Engineering, and Application Support teams. · Ensure high availability, performance, and resilience of mission-critical systems operating 24/7. · Act as the senior escalation point for major incidents, driving calm, structured resolution and executive-level communication. Modernize Service Delivery · Own and continuously evolve IT Service Management (ITSM) practices, including incident, problem, change, and request management. · Champion automation, monitoring, and proactive operations to reduce incidents and improve mean time to resolution. · Define and track service performance metrics, SLAs, and operational health indicators. Drive Application Stability & Readiness · Lead end-to-end operational ownership for a large and diverse portfolio of approximately 250 gaming and enterprise applications. · Partner with development, infrastructure, security, legal, compliance, audit, and vendors to ensure applications are production-ready, secure, compliant, and audit-ready. · Guide operational readiness for upgrades, migrations, and new technology rollouts. Build High-Impact Teams · Lead and develop multiple layers of management, setting clear expectations and accountability. · Create career pathways, mentoring, and succession plans for technical and operational leaders. · Foster a culture of ownership, service excellence, collaboration, and continuous improvement. Partner with the Business · Work closely with executive IT leadership and business stakeholders to align operations with enterprise strategy. · Translate business needs into scalable operational capabilities. · Provide clear, data-driven reporting on service performance, risks, and improvement initiatives. Govern, Secure, and Optimize · Ensure direct accountability for compliance with regulatory requirements, security standards, internal controls, and audit obligations—especially within gaming and hospitality environments. · Lead operational risk management, disaster recovery, and business continuity planning. · Manage budgets, forecast capacity needs, and oversee vendor relationships and contracts. What Success Looks Like · Stable, reliable 24/7 operations with measurable improvements in uptime and service quality. · Clear operational visibility through dashboards, metrics, and executive reporting. · A confident, empowered management team capable of running day-to-day operations. · Reduced incident volume through proactive monitoring and root-cause resolution. · Strong partnerships with business leaders who view IT as a trusted service provider. What You Bring Required Experience & Skills - Bachelor’s degree in Information Technology, Computer Science, MIS, Business, or equivalent experience. - 10+ years of progressive IT experience, including 5+ years leading enterprise IT operations or application support organizations with regulatory and compliance responsibilities. - Proven experience managing large, multi-team enterprise environments (50+ staff) with 24/7 support requirements and formal governance expectations. - Strong background in IT service management, enterprise operations leadership, incident response, and operational governance. - Experience managing complex budgets and vendor relationships. - Ability to communicate clearly with both technical teams and executive stakeholders. Preferred Experience - Experience in gaming, hospitality, resort, or other highly regulated industries. - Exposure to large application ecosystems and enterprise platforms. - ITIL or other IT service management training or certification. - Experience supporting multi-property or enterprise-scale operations.