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Job DescriptionJob Summary The Vice President, Complex Claims provides executive leadership for Fortegra's Complex Claims function, overseeing the handling, strategic direction, coverage analysis, litigation oversight, and resolution of the Company's highest-severity, major loss, and high-value litigated claims. This role serves as the senior technical and legal claims resource, providing strategic leadership through close collaboration with cross-functional business leaders and external partners, including outside counsel, TPAs, and expert vendors, to optimize claim outcomes, protect the Company's financial interests, identify emerging risks and loss trends, support underwriting profitability, and ensure timely, fair, and compliant claim resolution. Leading the Complex Claims function, the Vice President is responsible for its overall performance, strategic direction, reserving philosophy, litigation management, and operational excellence while driving continuous improvement across people, processes, technology, and vendor partnerships. Minimum Qualifications Education: Juris Doctor (JD) required • 10+ years of progressively responsible commercial casualty claims experience handling high-severity, high-exposure litigated claims across multiple specialty lines., • 7+ years leading complex claims organizations or technical claims teams., • Demonstrated experience partnering with internal and external counsel to develop litigation strategy, evaluate legal and financial exposure, and oversee the resolution of high-value claims., • Experience handling Commercial General Liability, Commercial Auto, Excess Liability, and Professional Liability claims required, inclusive of New York Labor Law. Licensure: Licensed adjuster. Typical Positions Supervised: Director, Claims, Claim Manager, Claim Adjuster, Paralegal Primary Job Functions • Provide executive leadership and technical expertise in guiding complex claims decisions, coverage analysis, litigation strategy, reserve adequacy, and settlement authority for the Company's highest-exposure claims., • Collaborate with Executive Leadership, Legal, Underwriting, Product, Actuarial, Finance, and Reinsurance to identify emerging loss trends, evaluate portfolio exposure, improve underwriting profitability, and support enterprise risk management initiatives., • Oversee small team of complex claims personnel to manage and achieve high standards of productivity, efficiency, and alignment of organizational goals., • Ensure compliance with all local, federal, and state regulations related to claims while minimizing risk/exposure to the organization., • Regularly participate in underwriting, actuarial, and client or broker meetings., • Provide oversight and accountability for outside counsel, forensic experts, and other strategic vendors to ensure consistent litigation management, quality claim handling, cost-effective outcomes, and compliance with company standards., • Demonstrate knowledge of loss severity and trend analysis., • Manage the resolution of claim issues/complaints raised by internal and external business partners., • Provide reserve and settlement authority to claim staff in connection with their requests and recommendations., • Exercise appropriate reserve and settlement authority, providing strategic guidance to claims professionals while balancing legal, financial, and business considerations in the resolution of complex claims., • Build and develop organizational talent. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills and Competencies • Extensive experience overseeing high-severity litigated commercial claims and partnering with internal and external legal counsel on litigation strategy., • Strong understanding of insurance coverage analysis, policy interpretation, and claims litigation management., • Demonstrated ability to evaluate legal risk, financial exposure, and settlement opportunities without serving as litigation counsel., • Ability to influence litigation strategy through collaboration with internal Legal, outside counsel, underwriting, and executive leadership., • Experience leading a complex commercial claims team handling general liability and professional lines claims., • Strong business and financial acumen, including problem-solving skills, data analysis, critical thinking, business analysis and organizational skills., • High level of emotional intelligence, influencing skills, and communication skills to enable collaboration with a variety of key stakeholders including senior executive stakeholders., • Ability to effectively create a collaborative, team-oriented environment including mentoring and motivating team members to be accountable., • Excellent verbal and written communication skills., • Proven ability in the use of metrics and data to drive performance, assure continuous improvement, and increase efficiency., • Broad-based knowledge of claims across multiple specialty lines., • Experience in excess/umbrella, D&O/E&O claims, general liability, and reinsurance is preferred.Additional Information: Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more Job Posting Disclaimer: Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender. Fortegra is not accepting unsolicited resumes from search firms for this position. Internal Notice: As part of our commitment to talent development, this position is open for internal promotion applications at the time of public posting. #LI-Onsite

Licensed adjusters and career-entry applicants are welcome. No prior insurance adjusting experience is required for career-entry applicants. Are you interested in building a career as an Independent Insurance Claims Adjuster? With continued storm activity and catastrophic weather events across the country, experienced and properly trained adjusters continue to be in demand. MileHigh Adjusters Houston works with both: experienced licensed adjusters seeking roster opportunities and individuals interested in entering the insurance adjusting industry through licensing and professional training. For experienced adjusters: Already licensed with claims experience? Experienced adjusters who meet our roster requirements may qualify for roster consideration for future deployment opportunities. For new applicants: New to the industry? Independent adjusting is a certification-based career field that often requires: state licensing, Xactimate estimating knowledge, property claims training, and real-world claims workflow understanding. If additional licensing or training is needed, MileHigh Adjusters Houston offers career-entry training programs designed to help qualified individuals prepare for the industry. What we offer: • Adjuster licensing assistance, • Xactimate training, • Property inspection & scoping training, • Claims-writing workflow training, • Online and in-person training options, • Resume guidance, • Access to industry staffing firm contacts and resources Why people choose MileHigh Adjusters Houston: • Over 500 five-star Google reviews, • Over 1,750 students trained since 2020, • Hands-on, real-world training approach, • Flexible online and in-person programs Important: Requirements for roster consideration vary based on experience, licensing status, certifications, and client needs. Individuals new to the industry may require additional licensing and/or training before qualifying for certain opportunities. If you are interested in roster opportunities or would like to learn what licensing, training, and qualifications may be needed to pursue a career as an insurance adjuster, please apply today and schedule a brief informational meeting with our team.

The Vice President, Complex Claims provides executive leadership for Fortegra's Complex Claims function, overseeing the handling, strategic direction, coverage analysis, litigation oversight, and resolution of the Company's highest-severity, major loss, and high-value litigated claims. This role serves as the senior technical and legal claims resource, providing strategic leadership through close collaboration with cross-functional business leaders and external partners, including outside counsel, TPAs, and expert vendors, to optimize claim outcomes, protect the Company's financial interests, identify emerging risks and loss trends, support underwriting profitability, and ensure timely, fair, and compliant claim resolution. Leading the Complex Claims function, the Vice President is responsible for its overall performance, strategic direction, reserving philosophy, litigation management, and operational excellence while driving continuous improvement across people, processes, technology, and vendor partnerships. Minimum Qualifications: • Juris Doctor (JD) required, • 10+ years of progressively responsible commercial casualty claims experience handling high-severity, high-exposure litigated claims across multiple specialty lines., • 7+ years leading complex claims organizations or technical claims teams., • Demonstrated experience partnering with internal and external counsel to develop litigation strategy, evaluate legal and financial exposure, and oversee the resolution of high-value claims., • Experience handling Commercial General Liability, Commercial Auto, Excess Liability, and Professional Liability claims required, inclusive of New York Labor Law. Licensure: Licensed adjuster. Typical Positions Supervised: Director, Claims, Claim Manager, Claim Adjuster, Paralegal Primary Job Functions: • Provide executive leadership and technical expertise in guiding complex claims decisions, coverage analysis, litigation strategy, reserve adequacy, and settlement authority for the Company's highest-exposure claims., • Collaborate with Executive Leadership, Legal, Underwriting, Product, Actuarial, Finance, and Reinsurance to identify emerging loss trends, evaluate portfolio exposure, improve underwriting profitability, and support enterprise risk management initiatives., • Oversee small team of complex claims personnel to manage and achieve high standards of productivity, efficiency, and alignment of organizational goals., • Ensure compliance with all local, federal, and state regulations related to claims while minimizing risk/exposure to the organization., • Regularly participate in underwriting, actuarial, and client or broker meetings., • Provide oversight and accountability for outside counsel, forensic experts, and other strategic vendors to ensure consistent litigation management, quality claim handling, cost-effective outcomes, and compliance with company standards., • Demonstrate knowledge of loss severity and trend analysis., • Manage the resolution of claim issues/complaints raised by internal and external business partners., • Provide reserve and settlement authority to claim staff in connection with their requests and recommendations., • Exercise appropriate reserve and settlement authority, providing strategic guidance to claims professionals while balancing legal, financial, and business considerations in the resolution of complex claims., • Build and develop organizational talent. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills and Competencies: • Extensive experience overseeing high-severity litigated commercial claims and partnering with internal and external legal counsel on litigation strategy., • Strong understanding of insurance coverage analysis, policy interpretation, and claims litigation management., • Demonstrated ability to evaluate legal risk, financial exposure, and settlement opportunities without serving as litigation counsel., • Ability to influence litigation strategy through collaboration with internal Legal, outside counsel, underwriting, and executive leadership., • Experience leading a complex commercial claims team handling general liability and professional lines claims., • Strong business and financial acumen, including problem-solving skills, data analysis, critical thinking, business analysis and organizational skills., • High level of emotional intelligence, influencing skills, and communication skills to enable collaboration with a variety of key stakeholders including senior executive stakeholders., • Ability to effectively create a collaborative, team-oriented environment including mentoring and motivating team members to be accountable., • Excellent verbal and written communication skills., • Proven ability in the use of metrics and data to drive performance, assure continuous improvement, and increase efficiency., • Broad-based knowledge of claims across multiple specialty lines., • Experience in excess/umbrella, D&O/E&O claims, general liability, and reinsurance is preferred. Additional Information: Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more Job Posting Disclaimer: Fortegra has recently been made aware of unauthorized communications regarding career opportunities by individuals not associated with Fortegra or our recruitment team. Fortegra will only contact you from the Fortegra domain address (@fortegra.com). If you receive a message from someone posing as a Fortegra recruiter via text message, WhatsApp, Telegram or other messaging platform, please report it as phishing and block the sender. Fortegra is not accepting unsolicited resumes from search firms for this position. Internal Notice: As part of our commitment to talent development, this position is open for internal promotion applications at the time of public posting. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Join a collaborative, service-focused team where attention to detail, professionalism, and customer care are valued. At Stillwater Insurance Group, you will play a critical role in supporting our Claims Department by ensuring accurate and timely claim intake while delivering exceptional service to policyholders and internal partners. Why Stillwater? Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. Role Overview The Property Claim Adjuster is responsible for investigating, evaluating, negotiating, and resolving homeowner, dwelling, condominium, renters, and commercial property claims across our 50-state market. This is an in-office, desk-based role located in Omaha, NE, Jacksonville, FL, or Jericho, NY. The position requires strong technical adjusting expertise, analytical capability, and the ability to manage complex coverage and damage determinations while delivering exceptional customer service. Key Responsibilities • Investigate and analyze property claims to determine coverage, liability, and damages, • Interpret and apply policy language accurately while protecting company rights, • Prepare professional correspondence including reservation of rights, non-waiver agreements, disclaimers, and coverage determination letters, • Communicate clearly and promptly with insureds, agents, contractors, public adjusters, attorneys, and internal stakeholders, • Utilize remote inspection tools and independent adjusters as appropriate, • Establish and maintain accurate claim documentation, file notes, and reserves, • Identify and pursue subrogation and salvage recovery opportunities, • Manage disputed claims including AOBs, CRNs, NOIs, and complex scope or pricing disputes, • Prepare detailed claim summaries and reports for management and regulatory purposes, • Create and audit property damage estimates using Xactimate; continuously refine estimating proficiency, • Ensure compliance with applicable state insurance laws, regulatory requirements, and internal claims handling standards, • Provide professional, solutions-focused customer service while effectively managing conflict Minimum Qualifications • 5+ years of property claim experience as an adjuster with an insurance carrier, • Bachelor’s degree (BA/BS/BBA) or equivalent combination of education and relevant experience, • Strong knowledge of property and casualty insurance policies and claims handling principles, • Demonstrated experience investigating and adjusting residential and/or commercial property claims, • Demonstrated experience using Xactimate to write, review, and edit property damage estimates, • Strong analytical, investigative, and problem-solving skills, • Solid written and verbal communication skills, • Proficiency in Microsoft Office applications, including Excel, • Ability to manage multiple claims and competing priorities in a fast-paced environment, • Commitment to ethical standards, accuracy, and regulatory compliance, • Ability to maintain required adjuster licenses and continuing education Preferred Qualifications • Experience handling multi-state property claims, • Familiarity with Unfair/Fair Claims Practices and applicable insurance codes, • Experience managing litigated or complex property claims Skills & Competencies • Technical property damage assessment expertise, • Strong negotiation and conflict resolution skills, • High level of organization and file management discipline, • Sound judgment and coverage interpretation skills, • Collaborative team mindset, • Customer-focused approach balanced with risk management awareness What You Can Expect • A supportive, team-oriented culture, • Opportunities for cross-training and professional growth, • Recognition for accuracy, efficiency, and service excellence, • A workplace built on trust, integrity, and respect Apply today to begin your career with Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.

Job Description This full-time position will report to the Director, Specialty Claims. As a direct report to the Director, Specialty Claims, you should possess the ability to handle and manage a wide variety of severity/complex claims with coverage issues as well as coverage litigation within our Commercial General Liability line of business. Minimum Qualifications: • A bachelor's degree in Business Administration, Accounting, Finance, or a related field, or the equivalent education and/or experience., • At least 10 years of relevant and progressive experience in insurance claims, including New York Labor Law., • Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: • Direct management of general liability claims, including New York Labor Law matters with potential for significant severity and complexity., • Direct management of coverage disputes., • Formulating claims and litigation strategies, assigning, directing, and managing outside counsel., • Promptly investigating all assigned claims to complete coverage, liability, and damages analysis., • Ensures timely disposition of all claims in accordance with regulatory and statutory requirements., • Maintain and manage a diary system to efficiently and effectively resolve all claims., • Make recommendations to management pertaining to coverage, settlement positions and file reserves based on well supported reports., • Build and maintain key relationships with internal and external stakeholders (e.g. Reinsurers, Underwriters, Actuarial, Brokers, Attorneys, Vendors, etc.)., • Participate in Claim Reviews and claim audits., • Attend depositions, settlement conferences and trials when necessary., • Performs other duties or special projects as required or as assigned by a supervisor. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Skills & Competencies Required: • Excellent written and verbal communication skills., • Strong analytical skills., • Strong negotiation skills., • In-depth knowledge of claims, litigation, and trial process., • Excellent organizational and time management skills., • Proficiency in MS Office (Word, Excel, Outlook)., • Ability to work independently with limited supervision., • Ability to successfully obtain the required state adjusters’ licenses. Additional Information: • Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more., • The anticipated salary for this position is $90,000 - $150,000 per year, based on qualifications and experience., • Internal Notice: As part of our commitment to talent development, this position is open for internal promotion applications at the time of public posting., • Fortegra is not accepting unsolicited resumes from search firms for this position., • Please be aware of job fraud(s) – all correspondence emails regarding your candidacy will come from our Fortegra.com email address. Thank you. #LI-Onsite

Licensed adjusters and career-entry applicants are welcome. No prior insurance adjusting experience is required for career-entry applicants. Are you interested in building a career as an independent insurance claims adjuster? With continued storm activity and catastrophic weather events across the country, experienced and properly trained adjusters continue to be in demand. MileHigh Adjusters Houston works with both: experienced licensed adjusters seeking roster opportunities and individuals interested in entering the insurance adjusting industry through licensing and professional training. For experienced adjusters: Already licensed with claims experience? Experienced adjusters who meet our roster requirements may qualify for roster consideration for future deployment opportunities. For new applicants: New to the industry? Independent adjusting is a certification-based career field that often requires: • State licensing, • Xactimate estimating knowledge, • Property claims training, • Real-world claims workflow understanding If additional licensing or training is needed, MileHigh Adjusters Houston offers career-entry training programs designed to help qualified individuals prepare for the industry. What we offer: • Adjuster licensing assistance, • Xactimate training, • Property inspection & scoping training, • Claims-writing workflow training, • Online and in-person training options, • Resume guidance, • Access to industry staffing firm contacts and resources Why people choose MileHigh Adjusters Houston: • Over 500 five-star Google reviews, • Over 1,750 students trained since 2020, • Hands-on, real-world training approach, • Flexible online and in-person programs Important: Requirements for roster consideration vary based on experience, licensing status, certifications, and client needs. Individuals new to the industry may require additional licensing and/or training before qualifying for certain opportunities. If you are interested in roster opportunities or would like to learn what licensing, training, and qualifications may be needed to pursue a career as an insurance adjuster, please apply today and schedule a brief informational meeting with our team. Contact: 281-741-8505 info@milehighadjustershouston.com

We are answering a call to action to expand our roster - join us as a 1099 Residential or Commercial Field Adjuster! Requirements: • Minimum 1 year first-party commercial and/or residential property adjusting experience, • Maintain own current estimating software - Xactimate preferred (Cotality a plus), • Working computer with internet access and Microsoft Word, • Strong time management and customer service skills, • Experience in preparing Statement of Loss, Proof of Loss, and denial letters, • Florida state adjusters license, • Valid drivers license Responsibilities: • Complete residential and commercial field property inspections utilizing Xactimate software, • Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses and by interviewing fire, police, or other governmental officials as well as inspecting claimed damages, • Recommend claim reserves based on investigation, through well-supported reserve report, • Obtain and interpret official reports, • Review applicable coverage forms and endorsements, provide a thorough analysis of coverage and any coverage issues in a well-documented initial captioned report to the client, • Maintain acceptable product quality through compliance with established best practices Knowledge and Skills: • In-depth knowledge of property and liability insurance coverage and industry standards, • Ability to prepare full-captioned reports by collecting and summarizing required information, • Strong verbal and written communications skills, • Prompt, reliable, friendly, and professional Preferred but Not Required: • College degree, • AIC, IICRC, HAAG or other professional designations All candidates must pass a full background check (void in states where prohibited)

Join a collaborative, service-focused team where attention to detail, professionalism, and customer care are valued. At Stillwater Insurance Group, you will play a critical role in supporting our Claims Department by ensuring accurate and timely claim intake while delivering exceptional service to policyholders and internal partners. Stillwater Insurance Group is a mid-sized national insurance provider offering home, auto, and commercial insurance products across all 50 states. Headquartered in Jacksonville, Florida, with offices in New York and Omaha, we are known for our supportive culture, strong values, and people-first approach. Our employees consistently describe Stillwater as a place with great people, accessible leadership, and a genuine commitment to integrity. We emphasize teamwork, professional development, and internal growth within a positive, high-performing environment. The Property Claim Adjuster is responsible for investigating, evaluating, negotiating, and resolving homeowner, dwelling, condominium, renters, and commercial property claims across our 50-state market. This is an in-office, desk-based role located in Omaha, NE, Jacksonville, FL, or Jericho, NY. The position requires strong technical adjusting expertise, analytical capability, and the ability to manage complex coverage and damage determinations while delivering exceptional customer service. • Investigate and analyze property claims to determine coverage, liability, and damages, • Interpret and apply policy language accurately while protecting company rights, • Prepare professional correspondence including reservation of rights, non-waiver agreements, disclaimers, and coverage determination letters, • Communicate clearly and promptly with insureds, agents, contractors, public adjusters, attorneys, and internal stakeholders, • Utilize remote inspection tools and independent adjusters as appropriate, • Establish and maintain accurate claim documentation, file notes, and reserves, • Identify and pursue subrogation and salvage recovery opportunities, • Manage disputed claims including AOBs, CRNs, NOIs, and complex scope or pricing disputes, • Prepare detailed claim summaries and reports for management and regulatory purposes, • Create and audit property damage estimates using Xactimate; continuously refine estimating proficiency, • Ensure compliance with applicable state insurance laws, regulatory requirements, and internal claims handling standards, • Provide professional, solutions-focused customer service while effectively managing conflict, • 5+ years of property claim experience as an adjuster with an insurance carrier, • Bachelor's degree (BA/BS/BBA) or equivalent combination of education and relevant experience, • Strong knowledge of property and casualty insurance policies and claims handling principles, • Demonstrated experience investigating and adjusting residential and/or commercial property claims, • Demonstrated experience using Xactimate to write, review, and edit property damage estimates, • Strong analytical, investigative, and problem-solving skills, • Solid written and verbal communication skills, • Proficiency in Microsoft Office applications, including Excel, • Ability to manage multiple claims and competing priorities in a fast-paced environment, • Commitment to ethical standards, accuracy, and regulatory compliance, • Ability to maintain required adjuster licenses and continuing education, • Experience handling multi-state property claims, • Familiarity with Unfair/Fair Claims Practices and applicable insurance codes, • Experience managing litigated or complex property claims, • Technical property damage assessment expertise, • Strong negotiation and conflict resolution skills, • High level of organization and file management discipline, • Sound judgment and coverage interpretation skills, • Collaborative team mindset, • Customer-focused approach balanced with risk management awareness, • A supportive, team-oriented culture, • Opportunities for cross-training and professional growth, • Recognition for accuracy, efficiency, and service excellence, • A workplace built on trust, integrity, and respect Apply today to begin your career with Stillwater Insurance Group. Employment offers are contingent upon successful completion of a background investigation and pre-employment drug screening. Stillwater Insurance Group is a drug-free workplace and an equal opportunity employer.