answer phones, book appointments, patient liason work with electronic medical records and insurance companies and with other staff to help manage the office
JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Bayside, Queens NY Insurance Client seeks a professional and customer-oriented Bilingual Receptionist (Korean/English) with at least 2 years of experience in handling phone calls and providing administrative support. All applicants MUST be fully fluent in KOREAN and English, possess excellent communication skills, and be able to manage front-desk operations in a fast-paced environment. This role requires a friendly, efficient, and organized individual who can handle diverse tasks and assist with various office functions. Key Responsibilities: Phone Handling: Answer, direct, and screen incoming phone calls in both Korean and English, providing excellent customer service and ensuring proper message taking and follow-up. Customer Service: Greet and assist clients, visitors, and staff in a professional and welcoming manner, addressing inquiries and offering assistance as needed. Appointment Scheduling: Manage calendars and schedules for staff, clients, and visitors, ensuring appointments are booked and confirmed efficiently. Administrative Support: Provide administrative assistance, including managing correspondence, maintaining records, and performing data entry tasks. Multitasking: Handle multiple tasks simultaneously, including answering calls, assisting walk-ins, managing emails, and coordinating office functions. Translation/Interpretation: Offer translation or interpretation services as needed between Korean-speaking and English-speaking clients, staff. Office Coordination: Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Documentation Management: Assist with filing, organizing office files and documents, and ensuring all information is properly stored and accessible. Scanning and maintaining electronic files. Problem Resolution: Address client or visitor concerns and escalate issues to the appropriate department or personnel when necessary. Team Collaboration: Work closely with other team members to ensure smooth office operations and support day-to-day administrative needs. Requirements: Experience: Minimum of 2 years of experience as a receptionist, administrative assistant, or in a customer service role, with a focus on answering phone calls and managing office tasks. Language Skills: Fluent in both Korean and English (written and spoken), with the ability to translate and interpret effectively. Phone Handling: Demonstrated experience with multi-line phone systems, excellent phone etiquette, and a strong ability to manage high volumes of calls. Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively with diverse individuals. Organizational Skills: Ability to prioritize tasks, stay organized, and handle multiple responsibilities in a fast-paced environment. Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and general office equipment (copiers, fax machines, etc.). Professionalism: Must maintain a positive, professional demeanor and appearance while representing the company. Education: High school diploma or equivalent required; additional certifications in office management, customer service, or bilingual communication are a plus. Preferred Qualifications: Previous experience in a bilingual or multicultural environment is highly desirable. INSURANCE Industry experience will be compensated at a higher rate. Knowledge of office procedures, calendar management, and basic administrative functions. Benefits: Competitive salary based on experience. Health and wellness benefits (if applicable). Paid time off, holidays, and sick leave. Opportunities for career advancement and professional development.
Residential Building Porter Los Sures Management is hiring! Reports to: Building Superintendent Our company, located in Williamsburg Brooklyn, is looking to hire a Part-time Porter. The porter will be responsible in assisting with the daily maintenance of the residential building / buildings that they will be placed in as well as the grounds and the outside perimeter of the building. This is a part-time union position. The ideal candidate will possess skills that include: light carpentry, ability to make simple mechanical and plumbing repairs, sheet rock wall repair, painting, and general maintenance duties. The ideal candidate should have experience with hand tools and small power tools. Porter duties include cleaning in the common areas and rooms, as well as trash and snow removal from the outdoor areas and parking lots. The duties and responsibilities of the porter include, but are not limited to: Daily cleaning of lobby floors. Daily cleaning and monitoring the cleanliness of hall floors. Daily cleaning of stairs. Regularly dusting of handrails and supports. Cleaning of hall baseboard and crown. Dusting of hall walls and ceilings. Cleaning of entire elevator cab (walls, doors. Ceiling, light fixtures) Cleaning of vestibule floors, walls, ceiling Cleaning of any glass doors Dusting of lobby furniture (if applicable) Cleaning of light fixtures, glassware in halls, lobbies, vestibules, basements and elevator cabs. Polishing of metal finish on doors, saddles, kick plates, mail box lobby and vestibules doors, locks and plates, elevator handrails and trim. Sweeping of sidewalks Removal of snow and ice from sidewalk Cleaning compactor/ compactor room Depositing of garbage in proper receptacles for disposal. Cleaning and removal of debris from the surrounding tree area of trees Clearing the roof of any debris Maintaining basement area clean and organized (sweep storage room, boiler room, meter room, etc.) Light painting Be responsible for the upkeep of all building grounds including employer’s office spaces. Support the Superintendent as needed Accurate and timely communication with supervisors and staff. Ensuring proper use and possession of building keys and other company property. The qualifications for this position include, but are not limited to: Attention to detail. Knowledge of cleaning equipment and use of chemicals. Ability to understand and carry out verbal & written instructions independently. Ability to perform light physical tasks, exerting up to 60 lbs. of force The porter must be: punctual, professional, eager to help residents, and possess a friendly demeanor. Must be able to walk up six flights of stairs on a regular basis. Being honest and trustworthy. Bi-lingual Spanish and English is a plus. Two years of prior maintenance / porter experience. Please note that our company is an equal employment opportunity employer. Job Type: Full-time Pay: $16.50 per hour Benefits: Dental insurance Health insurance Paid time off Physical Setting: Outdoor work Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Education: High school or equivalent (Preferred) Experience: Maintenance: 1 year (Preferred) Work Location: Multiple locations
What is your five-year plan? How productive was your last five years? Conflicted with a desire to step out to fulfill your dreams of running your own practice but enjoy the security being part of a larger tried, tested and approved establishment? As a Financial Professional for New York Life, these two worlds seamlessly coexist, opening doors for the entrepreneurial to run your own practice while securely embedded with-in a Fortune 500company with 174 years of market experience. Join the teams of likeminded entrepreneurs. Exchange innovative solutions and ideas, access an expansive portfolio of powerful sales tools designed to multiply and broaden outreach to your client base, to help you grow your client base and help secure client satisfaction and customer’s loyalty. . Desired Skills and Experience · 4-year College Degree · Strong interpersonal skills, customer service focused, doesn’t sweat the “extra mile” · Articulate communicator both verbally and written · Prior sales and/or business experience preferred · High entrepreneurial focus, confident self-starter, innate problem solver, committed lifetime learner · Fully capable of working individually, highly adaptable to a team environment Training, Development & Benefits New York Life combines the latest in cutting edge blended training and development programs designed for a flexible schedule for this type of role, which can make a significant impact to the vision for your 5 career year plan. The NYL multifaceted system includes: · In conjunction with in office trainings, access to New York Life’s online learning portal which houses a comprehensive user-friendly learning experience accessible anytime, anywhere and from any device. Learn when and how you want! · We have Fast Track to Management opportunities for qualified professionals once established in the career. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients’ interests and priorities. New York Life has been around for over 178 years of industry success. We are a Fortune 100 company and are ranked No. 71 in 2023 on the Fortune 500. New York Life is the Largest Mutual Insurer in the U.S1 New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+) Source: Individual Third-Party Ratings Reports as of 2023. We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. 1 New York Life is the Largest Mutual Insurer in the U.S.: Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” New York Life Insurance Company is an equal opportunity employer M/ F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity. Job Type: Full-time Pay: $85,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Parental leave Retirement plan Vision insurance Compensation Package: Bonus opportunities Commission pay Ability to commute/relocate: Staten Island, NY 10314: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: Hybrid remote in Staten Island, NY 10314
We are a locksmith company looking for a new billing department person. This is an entry-level position, and good for someone just starting out. The applicant will be responsible for filing and entering hand-written bills to our billing software, contacting the customers to collect bills, writing quotes, and fulfilling requests for insurance certifiates, as well as other tasks related to the billing department. This is our main need, although we also have an e-commerce website and we are looking for help managing that as well. Sorry, this position is not available for remote-work or work from home. You must be either a US Citizen, or have nessisary documentation allowing you to work in the United States. Average computer/internet literacy is required. Hours are Monday-Friday, 9-5
This is a truly rewarding business-to-business position that offers one of the strongest compensation structures in the industry, flexible schedules with no nights, weekends or holidays. Are you ready to start a sales career where you work for YOU? We are seeking to bring on newly motivated individuals to our New York team. We're looking for enthusiastic, motivated, creative team members to come build their own business. If you feel you have these qualities, you might be a great fit. Aflac sales agents work directly with business owners to deliver voluntary benefits solutions for their employees while helping to solve key issues facing small businesses today. It’s a key role with a well-known brand that helps business owners ensure their employees can receive direct cash benefits, unless otherwise assigned, should covered medical events occur. Bonus potential in first 3 months! No experience necessary. All career backgrounds are welcome! Training is provided via our Aflac Sales Academy, a world-class training program. Top-notch benefits include stock bonus program, bonus rewards and exotic trips. Our compensation will be discussed in detail with the hiring manager during the interview process, to include commission, residual commission, bonuses, and stock. We inspire and are inspired, listen and respond, empower our people, give back to our community, and most importantly, celebrate every success along the way. We do it all ... The Aflac Way. Our business is about being there for people in need. There's a home - and a flourishing sales career - for you with Aflac. Job Type: Contract Benefits: Flexible schedule Work Location: On the road
About Us: Milea Company is a leader in truck sales, service, and leasing. We're seeking a dynamic and knowledgeable Salesman to join our team. If you're passionate about trucks, have a knack for finding new business opportunities, and thrive in a fast paced sales environment, we want to meet you! Job Description: The Salesman will be responsible for driving truck sales by building strong customer relationships, identifying new leads, and providing expert knowledge about our truck inventory. The ideal candidate will have a college education, a understanding of trucks, and the ability to strategically pursue new sales opportunities. Key Responsibilities: Proactively generate new sales leads through research, networking, and outreach. Maintain in-depth knowledge of our truck inventory, including specifications, features, and benefits. Engage with customers to understand their needs and recommend the right solutions. Develop and execute sales strategies to achieve targets and expand market presence. Build and maintain lasting relationships with clients, ensuring exceptional customer service. Collaborate with the sales team to share insights and support overall sales goals. Keep up with industry trends and competitors to stay ahead in the market. Qualifications: Bachelor’s degree in business, Marketing, Automotive Technology, or a related field. knowledge of trucks and the commercial vehicle industry. Proven experience in sales, preferably in the automotive or trucking industry. Excellent communication and negotiation skills. Ability to identify and pursue new sales opportunities effectively. Self-motivated, goal-oriented, and able to work independently. Experience with CRM systems, especially in lead tracking and management. Benefits: Competitive Base salary with performance-based incentives. Comprehensive benefits package. Opportunities for growth and professional development. Job Type: Full-time Pay: $60,000.00 per year Benefits: 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Schedule: 8 hour shift Supplemental Pay: Commission pay Education: Bachelor's (Preferred) Work Location: In person
Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments. Responsibilities and Duties include but not limited to: Coordinator: - Review/verify authorizations and referrals - Receive and establish new patient accounts - Coordinate with patients and HHAs for ideal/optimized schedule match - Respond to and handle patient complaints - Update/maintain accurate patient and caregivers record in online platform - Pre-billing verification - Incident reporting - Implement compliance and disciplinary measures and assist in disciplinary actions - Work as liaison between insurance companies, case managers, patient families - HHA eXchange platform experience definitely a plus - Type 30+ WPM preferred - Proficient in English, Mandarin, Cantonese. Spanish a big plus Work Remotely No Job Type : Full-time Pay : $20.00 - $23.00 per hour Benefits : 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person
Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.
We are seeking a dynamic and innovative Social Media Director to lead and elevate our brand’s presence across all social platforms. As the Social Media Director, you will be responsible for developing a comprehensive social media strategy, creating engaging content, managing our social media team, and driving results that align with business objectives. You’ll be the voice of our brand online, working to increase visibility, enhance audience engagement, and grow our follower base. This role requires a strategic thinker with a passion for digital marketing, creativity, and proven experience in social media management. Key Responsibilities: Develop and implement the overall social media strategy to support brand awareness, engagement, and lead generation. Lead a team of social media managers, content creators, and designers to produce compelling content across platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok, etc.). Create and curate high-quality, engaging content (visuals, videos, and copy) that aligns with brand identity and resonates with target audiences. Manage day-to-day social media activity, including content posting, audience interaction, and community engagement. Monitor, analyze, and report on the performance of social media campaigns, adjusting strategies to improve results and meet KPIs. Stay current on emerging social media trends, tools, and best practices to keep the brand competitive and relevant. Collaborate with cross-functional teams, including marketing, PR, and customer service, to ensure a cohesive brand message. Manage social media advertising budgets, including campaign planning, execution, and optimization. Develop influencer marketing strategies and partnerships to extend brand reach and drive growth. Engage with followers, respond to comments, and manage any social media crises or issues that arise. Continuously analyze social media insights and data to make informed decisions and recommendations. Qualifications: Bachelor’s degree in Marketing, Communications, or related field. 5+ years of experience in social media management, with a track record of success in growing and engaging audiences. Proven leadership experience managing social media teams. In-depth knowledge of social media platforms, analytics tools, and advertising strategies. Strong understanding of digital marketing, content strategy, and audience segmentation. Exceptional communication, copywriting, and editing skills. Creativity with a sharp eye for design and attention to detail. Ability to work in a fast-paced, collaborative environment. Experience with influencer marketing and building partnerships. Strong analytical skills with the ability to interpret data and turn insights into action. Experience in managing social media ad campaigns and budgets. Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Flexible working environment Opportunities for professional development and career growth