At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
This Isn’t Just Another Job. And We’re Not Just Another Architecture Firm. Are you the kind of person who thrives on the job site, not behind a desk? Do you get a thrill out of coordinating teams, solving problems in real time, and ensuring complex projects run like a well-oiled machine? Can you juggle site visits, client meetings, contractor calls, RFIs, submittals, and still find time to answer that urgent email? If you nodded three times (or more), keep reading. We’re Solutions Architecture — and we’re not just growing, we’re scaling. With more than 20 years of client loyalty under our belt and a workload that will take us from now and into the future, we’re expanding our team to include dedicated Construction Administrators. We’ve been named one of the Best Places to Work in NJ for five years running — not because we say so, but because our people do. Needless to say, this isn’t a 9-to-5 gig. This is a boots-on-the-ground, high-energy, all-hands-on-deck role for someone who knows how to own a job site and be the central communication hub that makes everything flow. Your Mission: • Be the primary liaison between the contractor and the client — building trust, setting expectations, and keeping everyone aligned., • Attend weekly job meetings, walk the site, and report construction progress with clarity and confidence., • Coordinate directly with consultants and engineers to get answers fast and communicate with them effectively., • Respond to RFIs, review submittals, and track schedule milestones to keep projects on time and on budget., • Document like a pro — site reports, photos, logs, and correspondence that become the backbone of successful delivery; the firm embraces technology, with software and equipment that help us work smarter, not harder., • Represent Solutions Architecture with professionalism and poise — because our name is on every decision made in the field., • Provide early warnings, flag risks, and most importantly: bring solutions. Who You Are: • Experienced — Minimum 5 years of field experience in Construction Administration for architectural projects ranging from $500K to $25MM., • Organized to the bone — Able to manage multiple projects and priorities without breaking a sweat., • Unshakable — Chaos doesn’t rattle you; you stay cool, focused, and communicative under pressure., • A people person — You know how to build relationships with clients, contractors, and consultants alike., • Technically sharp — You understand how buildings go together and can speak the language of trades, consultants, and engineers fluently., • Available and adaptable — If you're looking for a cushy desk job or a clock-puncher’s lifestyle, this isn’t it. What We Offer: • A culture-first workplace built on teamwork, transparency, and trust., • A+ Clients we’ve worked with for decades (because they love us)., • Projects that matter — mostly in K–12, higher education, and public work sectors., • Competitive salary based on experience., • Annual performance bonus., • Half-day, virtual Fridays, all year long (Yes, really: 8:30–2:00 on Fridays!), • Flex hours, collaborative leadership, and a place where your voice is heard. Bonus Points If You Have: • A background in architecture or engineering (recommended)., • Experience with NJ public projects, especially in education., • Familiarity with construction software platforms and reporting tools. Apply Now — And Build Something That Lasts. Location: Verona, NJ Website: At Solutions Architecture, we don’t just deliver exceptional buildings — we deliver exceptional careers. Join the team where success isn’t a possibility — it’s the expectation.