What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.
Rhythm 4 Life (R4L) Program Mentor Mission Statement Minds Beyond Measure (MBM), a nonprofit, strives to inspire purpose and passion, to empower and cultivate great minds in children, youth and teachers to improve educational outcomes in New York and developing countries. Background of Our Organization Minds Beyond Measure (MBM), is a nonprofit, newly established in 2019. It was birthed from the founder's traveling experiences and living abroad across Asia, and seeing a lack of educational resources and the lack of access to education in some very impoverished communities. The journey included training teachers, teaching children and youth, visiting rural schools with limited or no resources, experiencing children and youth who were hungry for small things, often taken for granted in the Western world, such as pencils and paper to write and books to read. This experience then evolved into a passion to serve the underserved, at risk and provide access to quality education for both teachers and students through pathways that inspire for life. This is when MBM was born. Job Description What if you could go to your place of employment with a renewed sense of purpose and direction, confident in the knowledge that the work you do contributes to a great cause? When you work with us in the role of Rhythm 4 Life (R4L) Program Mentor this could be your life. We're seeking a volunteer who wants to give back to the community and be a part of making a lasting impact with young people. By using their passion, creativity and communication skills, they will strive to inspire, empower and positively impact young people through a 9 week drumming program, where the focus is on using African Djembe drums to teach about culture and rhythm, and develop critical skills in students, including resilience, social-emotional, team and leadership skills. Please Note: This is a paid opportunity offering $20/hour, however, it requires a mandatory 2-day training program prior to starting which will be unpaid. If this sounds like the perfect fit, we'd love to hear from you! Job Duties and Tasks MUST HAVE EDUCATION/TEACHING EXPERIENCE Training (1 hour a week) in the Rhythm 4 Life: Drumming up Character program Co-facilitate a group of 10-12 children with the Program Lead on Saturday’s from 11 am-12 am Evaluate and reflect on program effectiveness Raise awareness of the mentor program to others Job Skills & Qualifications Passionate about being a positive role model for young people Strong desire to positively impact children and youth Confident with presenting and performing to groups of people Comfortable with being assertive with children when the need arises Comfortable working with children/youth in an urban environment Strong communication, interpersonal and team skills Excellent organizational skills and time-management abilities Creativity skills Available to commit to a full program implementation for 8 weeks (2 hours each week): 1 hour - lesson preparation and 1 hour of program implementation (Saturday at 11am - 12 am) MBM is an Equal Opportunity Employer