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Job Description Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first environment where the future of our employees is just as important as the future of our business. All pet lovers welcome CityVet is looking for Client Service Specialists to join our team! At CityVet, we know our team of happy people is as unique and diverse as the pets we care for. We recruit and promote CityVet team members based on their abilities and accomplishments and create a welcoming environment for all. Make pet care your purpose The Client Service Specialist (CSS) serves as the clinics primary point of contact for all client interfaces beginning with the first impression during any client experience, whether that is on the phone or face-to-face. It is the job of the Client Service Specialist to ensure a pleasant client experience and to build relationships with clients that result in loyal brand ambassadors. Essential qualifications: • Computer proficiency, • High school diploma or GED, • Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, technician appointments, boarding and retail appointments., • Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow. At CityVet, we put an added focus on the well-being of our staff members because caring for people and their pets is no easy task. CityVet prioritizes meeting the full range of physical and mental well-being needs of our people. In addition to health insurance, life insurance, disability insurance, paid time off, a competitive 401k program, vision and dental insurance and HSA options, our full-time employees receive: • Generous Pet-care Discounts, • Uniform Allowance, • Flexible Schedules, • Growth Opportunities

Job DescriptionDescription: Job Overview The Franchise Relations Specialist serves as the primary liaison between GBC Food Services and its franchise partners. Operating in a call center environment, this role provides both inbound and outbound support to franchisees, including triage of operational issues, proactive outreach, and delivery of organizational updates. The Franchise Relations Specialist ensures all franchisee concerns are documented, prioritized, and resolved or escalated in accordance with established Service Level Agreements (SLAs). This role also facilitates cross-departmental collaboration to drive timely resolutions and strengthens the relationship between GBC and its franchise partners. This role will regularly support franchisees whose primary language is Chin and/or Burmese. Language skills in either or both languages are highly preferred. Supervisory Responsibilities None. Key Responsibilities • Respond promptly to inbound franchisee inquiries via phone, email, and ticketing system within SLA guidelines., • Conduct outbound calls to franchisees for case follow-ups, operational guidance, education, or information gathering., • Manage and maintain all support tickets, ensuring thorough documentation, prioritization, and accurate routing to the appropriate department., • Deliver organizational updates to franchisees, including policy changes, procedural updates, product launches, and compliance reminders., • Act as a liaison between franchisees and internal teams (Operations, Supply Chain, IT, Marketing) to ensure timely resolution of issues., • Escalate urgent or complex issues to leadership and ensure transparent communication with franchisees., • Monitor SLA performance and proactively follow up on open issues to prevent service delays., • Identify patterns of recurring concerns and escalate for systemic improvement., • Support franchisee onboarding by communicating tools, resources, and expectations., • Participate in internal operations meetings to report on trends, service gaps, and communication strategies. Requirements: Competencies • Strong customer service and interpersonal communication skills., • Ability to build rapport and maintain trust with franchisees from diverse backgrounds., • Clear written communication for outbound messages and organizational updates., • Strong organizational skills with attention to detail., • Ability to multitask in a fast-paced, SLA-driven environment., • Experience with support platforms and ticketing systems (e.g., Zendesk, Salesforce Service Cloud) preferred., • Proficiency in Microsoft Office Suite (Outlook, Excel, Teams)., • Clear and professional verbal and written communication., • Strong time management and prioritization skills., • Associate or bachelor’s degree in business, Communications, Hospitality, or a related field preferred., • 3+ years of experience in customer support, call center operations, or franchisee relations., • Experience working with SLAs, ticketing systems, and escalation procedures., • Prolonged periods sitting at a desk and working on a computer., • Office-based or remote call center environment., • High-volume support setting with a mix of inbound and outbound communication. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All positions at GBC Food Services are considered on-site. Any alternative work arrangements are temporary and subject to change at any time, with or without advance notice. Equal Opportunity Statement: GBC Food Services, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Military Applicants: We value the skills and experience military veterans bring to our team. We support the hiring of returning service members and military spouses.

Supplemental Health Care is seeking a travel Interventional Radiology Technologist for a travel job in Lewisville, Texas. • Specialty: Interventional Radiology Technologist, • Discipline: Allied Health Professional, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Job Description: Qualifications: • ARRT, • American Heart Association BLS, • Minimum 1 year of Cath Lab experience, • Attention to detail and strong communication skills, • May need RCIS (Registered Cardiovascular Invasive Specialist) certification Cardiology, IR Cath Lab Technologist Contract Details: $1,900 - $2,086 per week *Estimated 13-week contract with possibility to extend Hospital setting Weekly pay Travel pay packages including housing and meals allowance are available* What You'll Be Doing: • Monitor patients' vital signs during tests, • Work with various types of cardiac equipment, • Assist in the administration of catheterization, • Management of supplies and devices What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. Ready to take the next step? Apply today for this Cardiology, IR Cath Lab Tech position or connect with our team to explore all available opportunities in Texas and nationwide. Estimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals: Please speak with a recruiter for details. Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans: SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law: (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. For a copy of the Supplemental Health Care Privacy Policy: please visit Supplemental Health Care Job ID #1404973. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cardiology, IR Cath Lab Technologist - Lewisville, Texas At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we’ve supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission’s Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 ___ and Health Care Sector All-Star. We’re honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for later afternoon, overnight, and weekend shifts, with the potential to move to daytime shifts based on job performance. DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including: • Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc., • Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.), • Windows operating systems, • iPhone, iPad, Android, and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements, and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: • The ability to learn new applications quickly, and to certify in numerous software applications, • Bilingual in SPANISH or FRENCH is a plus, • Familiar with ITIL, COPC and/or Six Sigma

Job Description Level 2 Technical Specialist There are two important characteristics possessed by Datamax Technical Specialists: people skills and technical competence. People Skills Technical Specialists are responsible for providing technical support for Datamax-managed network service clients. The ideal candidate must be technically savvy, detail oriented, and able to work well with a diversity of personality types in various business and technical settings. The ideal candidate will have a “can do” attitude, exhibit a positive manner when working with clients, and be committed to being a team player. Technical Competence Support Desk Technical Specialists are responsible for using tools like ConnectWise to remotely support, proactively manage, and otherwise engage Datamax clients in a positive and productive manner. Strong problem-solving skills are required. Essential Activities: • Manage our TechCare® IT service accounts and perform maintenance, • Implement IT projects, such as server/email migrations and other configurations under the direction of project management, • Respond to calls and/or escalated ticket needs of the managed service accounts, • Help desk or technical support: 2 years required; 3+ years preferred, • Windows 10+ support: 1 year required; 2+ years preferred, • Microsoft Office and O365 support: 1 year required, • Basic network troubleshooting: 1 year required; 1+ year preferred, • Windows Server 2016+: 1+ year preferred, • MCSA, MCSE, and/or other certifications preferred Must be able to pass criminal background check and drug screen Job Type: Full-time Schedule: • 8 hour shifts Monday to Friday, • Some work outside normal business hours may be required, • On call rotation, including some weekends and holidays Salary: $48,000.00 - $52,500.00 per year Benefits: • Medical / Dental / Vision Insurance, • 401k / Profit Sharing, • Short-Term and Long-Term Disability, • FMLA, • Group Life Insurance, • PTO / Paid Holidays, • Educational Assistance, • Employee Assistance Program, • Compensation for on call rotation Work Location: In-office full time unless on client site

Job Description About the Role Our client seeks an experienced Service Desk Support Specialist with a strong technical support background, great communication skills, and the ability to solve problems quickly in a fast-paced environment. You’ll be responsible for ensuring seamless IT operations and providing exceptional end-user and AV support across multiple locations. Responsibilities End User & Technical Support • Provide hands-on support for hardware, software, and network issues across Windows and macOS environments., • Troubleshoot complex incidents, document, and escalate when necessary., • Maintain and upgrade systems to ensure optimal performance and security., • ·Customer Service: Build and maintain strong relationships with end-users, providing exceptional customer service and addressing their IT needs proactively. Remote Datacenter & Network Support • Assist with network configurations, hardware relocations, and maintenance events., • Support server operations, including restarts, shutdowns, and hardware troubleshooting., • Patch network ports and provide liaison support for onsite issues., • Diagnose and resolve LAN/WLAN connectivity problems. Audio-Visual (AV) Support • Perform local firmware upgrades and ensure all devices are updated., • Manage hardware associations between existing systems and upgrade kits., • Maintain the XiO Cloud Global IT instance for device monitoring and management., • Schedule and execute regular firmware and system updates to ensure optimal performance., • Configure all AV hardware components within meeting and collaboration spaces., • Set up scheduling defaults for all TSW/TSS touch panels., • Configure and optimize Microsoft Teams and Zoom Room hardware solutions., • Coordinate beta and pre-release firmware rollouts with the Engineering team., • Retrieve and analyze system logs to support engineering and troubleshooting., • Provide end-to-end AV hardware configuration and support across global regions, including the U.S., EMEA, and APAC. What You’ll Bring • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)., • 3+ years of IT service desk or technical support experience., • Strong troubleshooting skills with hardware, software, and network systems., • Excellent communication and multitasking abilities., • Familiarity with AV systems (Crestron, Teams, Zoom) strongly preferred., • ITIL knowledge or certification is a plus.

Job Description Location: 2727 LBJ Freeway, Suite 240, Dallas, TX 75234 Compensation: $65,000 - $70,000 annually Job Type: Full-time Pay Frequency: Annually Job Overview: We are seeking a detail-oriented and tech-savvy IT Helpdesk Technician (Network & VoIP) to join our growing team. The ideal candidate will have a minimum of 2 years of experience providing technical support for VoIP systems and network environments. This role is essential to ensuring a high-quality support experience for our clients. About Vivant: Vivant is a fast-growing provider of managed connectivity solutions, specializing in delivering reliable internet, VoIP, managed networks, and security to restaurants, dealerships, healthcare providers, retailers, and small to medium-sized businesses.We help businesses eliminate outages with 100% uptime solutions that keep their teams connected to mission-critical tools. If you’re detail-driven, highly organized, and goal-oriented, you’ll thrive at Vivant. What You’ll Do as an IT Helpdesk Technician (Network & VoIP): • Troubleshoot and resolve SIP, RTP, and PBX-related VoIP issues, • Respond to customer and reseller inquiries using our ticketing system, • Escalate advanced issues to upstream carriers when necessary, • Assist customers with system changes, adds, and moves, • Support deployments of new VoIP solutions for clients and partners, • Create and maintain internal documentation of processes and tools, • Coach team members to enhance customer experience and technical knowledge Requirements: • Minimum 2 years’ experience supporting VoIP technologies (SIP, RTP) and basic network troubleshooting, • Experience using network protocol analyzers and interpreting results, • Familiarity with SIP-based PBX systems such as Asterisk, FreeSWITCH, Kamailio, or Kazoo, • Knowledge of VoIP phone systems (Grandstream, Yealink, Polycom, etc.), • Previous experience in an ISP, MSP, or managed VoIP environment, • Exposure to NetSapiens, 3CX, PortaOne, or similar platforms, • Completion of SIP School or similar certification Who You Are: • A self-starter with excellent communication skills (both verbal and written)A team player who’s passionate about customer service and troubleshooting, • Highly organized with strong attention to detail, • Reliable, adaptable, and eager to continuously improve, • Able to work independently and collaborate within a team setting If you're a technically skilled professional with a passion for problem-solving and providing excellent support, this is your chance to be part of an innovative and growing company. Join Vivant and help us keep businesses connected and thriving. We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other legally protected status. Alternate Job Titles & Keywords: Alternate Titles: • VoIP Support Technician, • IT Support Specialist – VoIP & Networking, • Network Helpdesk Technician, • Telecom Helpdesk Analyst, • Technical Support Specialist (VoIP) Keywords: VoIP Support, SIP, RTP, Network Troubleshooting, PBX Systems, Asterisk, Kazoo, FreeSWITCH, Kamailio, Grandstream, Polycom, Yealink, NetSapiens, 3CX, PortaOne, IP Networking, Help Desk, Tier 2 Support, VoIP Phones, Managed Services, Telecom Technician, Dallas IT Jobs, VoIP Helpdesk, Network Support, IP Protocols, Managed VoIP Services