Knowledge management jobs in New Orleans, Louisiana - Page 14Create job alerts

Job DescriptionDescription: Job Title: Landfill Waste Manager Reports to: President Pay: Compensation is commensurate with experience. Summary of Responsibilities: The Landfill Waste Manager evaluates, in conjunction with the CEO, the site and service requirements to develop an operational plan for the landfill. Monitors and ensures compliance with safety, environmental, and equipment maintenance policies. Taking Charge At Durr, we TAKE CHARGE in building solid foundations by prioritizing SAFETY and doing things RIGHT the first time. Our vision is to make an IMPACT, KICK ASS, INNOVATE, MAKE MONEY, HAVE FUN, and REPEAT every day. We hold every employee to this standard, driving everything we do. The Take Charge Landfill Manager: Assures landfill is operated consistent with conditions stipulated in permit • Manages staffing levels, including safety issues/claims, and hiring, training and performance management of landfill employees, • Works closely with the President, Regional Engineer and Environmental Manager to develop fill sequencing plans and ensure density goals are achieved, • Works closely with the Equipment Manager and CFO to ensure landfill equipment is properly maintained and new equipment is obtained when needed, • Plans and implements operational procedures regarding the receiving and disposing of waste, completion of construction projects and yard maintenance, • Oversees refuse being received and ensures proper handling, • Supervises and monitors all required testing, samples monitoring wells and monitors utilization of cover material, • Responds to and investigates accidents and injuries, • Implements operating procedures and ensures excellence driven standards are met, • Be Proactive: Anticipate future needs and address today (not tomorrow)., • Be Accountable: Take ownership of your actions and honor your commitments made to others., • Speak the Truth: Always be honest and share your thoughts to improve yourself and the team., • Go the Extra Mile: Do what it takes to get the job done right and safe the first time., • Give Praise: Acknowledge and celebrate the achievements of teammates., • Effectively manage multiple projects, • Ability to prioritize multiple tasks., • Attention to detail required., • Ability to work under pressure and meet deadlines., • Ability to read, analyze, and interpret business documents, professional journals, technical procedures, or governmental regulations, • Strong leadership and motivational skills, • Education: High School Diploma required; some college preferred., • Experience:, • 4 years of experience in landfill construction and waste disposal, with expertise in construction design and plan execution., • 2 years of supervisory or management experience., • Experience operating Heavy Equipment such as Compactors and Track-Type Tractors, • Previous experience on construction sites, requiring health and safety awareness. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will usually work indoors and occasionally be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate to loud. At times will be working around large construction equipment, must be safety conscience. Requirements:

Job DescriptionA little about CC's Coffee House Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. SUMMARY The Assistant Manager is expected to follow the values, mission, and culture of CC's Coffee House and is responsible for meeting sales and profit targets, leading teams, and ensuring CC's service and quality standards are achieved on each shift. The Assistant Manager supervises multiple team members, supports their development, and ensures that quality, service, financial performance, and team member growth are consistently achieved while controlling costs through effective management. ESSENTIAL DUTIES AND RESPONSIBILITIES • Lead team members by effectively coaching, motivating, training, and supporting them. Conduct performance appraisals with prior supervisor approval., • Complete new hire paperwork, deliver corrective actions appropriately, and assist with training for new hires and Store Supervisors., • Support daily operations including labor management, scheduling, maintaining coverage, ordering products and supplies, controlling waste, and compiling reports., • Uphold and enforce CC's policies, procedures, and standards of operation., • Communicate effectively using a positive tone; keep team members informed through tools such as pre-shift meetings, store meetings, Latte News postings, and training materials., • Deliver outstanding guest experiences and ensure team members do the same by greeting guests warmly, engaging with sincerity, providing product knowledge, recommending/upselling products, and demonstrating brewing equipment when appropriate., • Maintain superior product quality by preparing beverages, pastries, and other menu items according to company recipes, procedures, and standards., • Supervise guest service and resolve complaints or concerns promptly and effectively., • Partner with the General Manager to create and execute Local Store Marketing initiatives and implement company promotional campaigns., • Perform opening and closing duties, including securing the premises per company policy., • Manage cash handling and security during shifts, including till counts, reconciliations, deposits, and changing orders in compliance with company cash procedures., • Direct team members in maintaining store cleanliness, organization, and equipment standards, ensuring compliance with health and safety regulations. Submit repair/maintenance work orders as needed., • Conduct inventory counts, place and receive orders, rotate stock, merchandise displays, and ensure proper product presentation., • Follow incident reporting policies in cases of guest or team member safety/security issues., • Provide recommendations for hiring, promotion, and termination decisions; recommendations will be given weight., • Manage shifts independently when required, making staffing and operational decisions to support business needs., • Transport deposits to and from the bank, if necessary, in compliance with cash handling policy.SUPERVISORY RESPONSIBILITIES, • Resolve problems related to guest service, staffing, systems, inventory, and ordering., • Supervise team members in collaboration with the General Manager., • Communicate issues to the General Manager with suggested solutions and ensure appropriate follow-up occurs., • Support the General Manager with daily operations such as accounting, inventory, banking, marketing, and other business-building activities., • Supporting succession planning by identifying and developing high-potential team members., • Serving as acting General Manager in the GM's absence., • Modeling CC's values and fostering a positive, inclusive team environment.QUALIFICATIONS, • Education: High school diploma or GED required., • Minimum of one (1) year of related supervisory experience in food service, retail, or hospitality; or an equivalent combination of education and experience., • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals., • Ability to work a minimum of 40 hours per week and have flexible availability, including weekends and varied shifts., • Must possess a current, valid driver's license and maintain proper automobile insurance when driving for company business., • Ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations., • SERV Safe Food Manager Certification (or equivalent nationally recognized food safety certification) preferred. All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.

Job Description Job Title: Intellectual Property Paralegal Location: New Orleans LA 70170 OR Baton Rouge LA 70802 OR Lafayette LA 70501 OR Jackson MS 39216 Salary/Payrate: $80K-$90K annually and AWESOME benefits!!! Work Environment: Onsite Term: Permanent / Fulltime Bachelor’s degree required: YES Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-FL1 The Intellectual Property (IP) Litigation Paralegal will support the IP Litigation attorneys within the IP Section. The IP Litigation Paralegal will act as lead paralegal on large, complex cases and be responsible for providing case management, document production and review, legal research, trial preparation and other substantive duties with an emphasis on U.S. International Trade Commission (ITC) and section 337 matters. Responsibilities: • Handle complex case management for ITC and federal district court litigation including discovery, research, Markman hearings and trial preparation and attendance., • Manage paper and electronic discovery process and support attorneys in all phases of discovery and trial preparation, including coordination of electronic and paper discovery, depositions, transcripts and trial support., • Create, organize and maintain databases, privilege logs and files containing discovery documents, physical evidence, summaries, deposition transcripts etc., • Manage documents and war rooms and work with attorneys to coordinate large-scale document productions and reviews., • Research all case documents, materials, rule and court procedure and prior testimony and publications of opposing experts; analyze, summarize and compile timelines and reports regarding findings., • Obtain all necessary information and materials from vendors, clients and government agencies such as the USPTO, PAIR, and USITC-EDIs etc., • Oversee and coordinate logistics for depositions., • Assist with and prepare for meetings with clients, witnesses, experts and outside counsel., • Coordinate the preparation and filing of briefs and legal documents: draft routine filings; perform legal cite-checking, blue booking and shepardizing; compile appendices and exhibits; prepare and submit electronic court filings., • Manage all trial preparation and support activity: manage trial exhibits; prepare trial notebooks; maintain expert binders; war room set up; communicate with experts and fact witnesses etc., • Manage post trial matters., • Monitor rule and other changes in the federal and state courts and the ITC and USPTO and other administrative forums where the firm practices., • Remain current in technology developments in the legal industry., • Mentor and train junior paralegals., • Assume additional responsibilities as requested., • This role requires 60% in office presence; remote work is permissible 40% of the time. Qualifications: • Bachelor’s degree required., • 4+ years of litigation experience; Patent and ITC litigation experience preferred., • Strong expertise in all stages of litigation process., • Knowledge of USPTO and ITC practices and procedures., • Knowledge of document management and review software, including DeskSite, Relativity, West Case Notebook, and TrialDirector., • Possess excellent written and verbal communication skills., • Strong organizational and administrative skills., • Excellent attention to detail and ability to execute through to completion., • Creative problem solving skills, reasoning ability, and logical thought process., • Ability to work under pressure, prioritize competing demands, and meet various deadlines., • Demonstrated ability to professionally interact and collaborate with colleagues at all levels., • Ability to work independently and as part of a team., • Outstanding sense of customer service., • Enthusiastic, proactive, and positive attitude., • Ability to handle confidential matters with discretion., • Must be self-motivated to produce quality work., • High level of integrity and honesty., • Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical., • Flexibility to work overtime and travel when necessary.

Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: • Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more., • Manage deployment for enterprise-level workstations and tablets., • Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers., • Work with users to clarify information and set proper expectations., • Report client or quality concerns to management., • Active Directory user management., • Collaborate with team members to support client needs and service delivery goals., • Other responsibilities as assigned. Requirements: • Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted)., • Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite., • At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+), • Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing., • Ability to lift and transport computers and IT equipment as needed, • Valid drivers license, reliable transportation, and willingness to travel to client sites within the region., • Ability to prioritize tasks and manage time effectively., • Team-oriented mindset and customer-first attitude., • Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: • Experience with current versions of Windows Server., • Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: • Competitive salary and performance-based bonuses, • Medical, dental, and vision insurance, • 401(k) plan with company match, • Paid vacation, sick leave, and holidays, • Certification and mileage reimbursement, • Professional development opportunities and company-sponsored events, • Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a proud graduate of LSU and enjoy being involved in the greater New Orleans community. Giving back and staying connected locally is an important part of what we do as a team. Our office culture is built on genuine connection, teamwork, and a shared passion for protecting what matters most. We treat every customer like familyoffering personalized guidance, heartfelt service, and a welcoming environment where relationships come first. Our team thrives on positivity, community involvement, and going the extra mile to make insurance feel personal, simple, and stress-free. Were always excited to welcome motivated team players who bring energy, care, and commitment to helping others. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Kimberly Bergeron - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Simple IRA, • Health stipend, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Title: Team Lead, MarineStatus: Full-timeReports To: Marine Operations Manager Supervises: Foremen, Operators and Laborers in specific areas Position Summary: In this position, the Supervisor, Marine will supervise and coordinate all workers engaged in the stevedoring operations for loading and discharging of bulk and break-bulk cargo. In addition, will serve as a liaison between the agency and terminal operations departments in order to ensure flawless customer service. Core Principles: All employees must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host Terminals. • Our people are our greatest assets, • Their safety is our top priority, • We provide exceptional service, • We believe every relationship is important, • We are detectives, understanding all activities within our markets, • We know today's opportunities are tomorrow's growth, • We conduct all business with integrity, • We build on our legacyEssential Responsibilities and Duties:, • Advocates for proper safety through communication, administration, and compliance with all safety, operating, environmental and business procedures/standards, policies and management directives, • Monthly meetings with key stevedores, • Oversee gang structuring and ensure efficiency, • Safety meetings before every shift, • Observes safety and security procedures and uses equipment and materials properly., • Work closely with terminal employees to ensure product transfers are completed in a safe and timely manner, • Develops skills of workers to stimulate a stronger/safer labor force, • Promotes teamwork and communication throughout the stevedoring operation, • Strengthens local ties and works with federal, state and local officials in a professional manner, • Work with other Host employees on projects related to Terminal Operations and business growth strategies, • Establish and grow new relationships constantly, • Studies stow plans to define sequence of loading operations, taking into consideration cargo space available, shipping instructions, and knowledge of cargo stowage, • Calculates number of hours, personnel, and equipment required for loading or unloading ship - places order for personnel and equipment, • Inspects load-test certificates of ship’s cargo handling gear to make sure they meet safety regulations and that cargo will not exceed specified load capacity, • Inspects dock areas to make sure safety regulations are being observed, • Supervises workers engaged in checking and loading cargo to make sure that cargo is loaded in specified sequence in accordance with shipping instructions, • Prepares report of stevedoring activities such as time, hours, personnel, cargo handling gear used, and submits report to respective department, • Perform other duties as assigned

Job Description Position Summary: The General Superintendent is responsible for assisting various departmental supervisors overseeing and directing the daily operations across multiple logistics domains, including gate, terminal, rail, warehousing, and marine activities. This leadership role ensures operational efficiency, safety compliance, and excellence in service while assisting a team of supervisors and frontline personnel. Key Responsibilities: • Assist in various daily operations across the terminal, marine docks, rail yards, and warehouses., • Ensure compliance with all safety, environmental, and regulatory standards., • Supervise and mentor, foremen, and frontline labor., • Coordinate with daily planning, and customer service teams to ensure timely cargo movement and service delivery., • Monitor KPIs and operational metrics to drive continuous improvement and cost control., • Adhere to all standard operating procedures (SOPs) and emergency response plans., • Manage labor resources, equipment utilization, and shift scheduling., • Serve as a secondary point of contact for escalated operational issues and customer concerns., • Collaborate with all departmental teams to support infrastructure and system reliability. Qualifications: • Knowledge of intermodal, marine, or rail logistics operations., • Proven leadership and team management skills in a unionized or non-unionized environment., • Excellent problem-solving, decision-making, and communication abilities., • High proficiency level in Microsoft Office Suite., • 3+ years of progressive experience in logistics or terminal operations., • Experience with port operations or Class I railroad coordination., • Primarily field-based with exposure to outdoor weather and industrial environments., • Requires walking, standing, and climbing in operational areas., • May involve extended hours and On-Call responsibilities.Company DescriptionNew Orleans Terminal, LLC is a Container Marine Terminal within the Port of New Orleans.New Orleans Terminal, LLC is a Container Marine Terminal within the Port of New Orleans.

Job DescriptionPharmaceutical Sales Representative – Entry Level or Specialty We are a diverse and fast growing pharmaceutical distributor company that is committed to focusing on patient health while delivering consistently high performance. Our Pharmaceutical Sales Rep team provides the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help our Pharmaceutical Sales Representatives set goals based on our organization’s potential and what we hope it will become. We are looking for a consistent and driven high performance with proven selling skills to join its innovative and skilled Pharmaceutical Sales Rep organization. Each Pharmaceutical Sales Rep will be responsible for establishing, promoting and maintaining a high level of sales. Our Pharmaceutical Sales Representative responsibilities: • Promote and sell products to current and potential customers within a defined geography., • Develop, analyze, prioritize and execute in order to execute territory plans to achieve business results through compliant means., • Uses functional and technical knowledge of pharmacology products, healthcare, pharmaceutical market places, managed care, and customer markets to meet or exceed customer needs., • Understand and execute sales territory management and customer development., • Establish and maintain excellent communications and sound working relationships with physicians and healthcare providers., • Actively participate in scheduled Company sales meetings, district and regional conference calls and other business meetings., • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters., • Have some sales abilities or sales experience in quota driven role, • Some education or knowledge of pharmaceutical and healthcare products, • Demonstration of sustained, high performance in current position and strong aptitude for learning, • High sense of urgency in particular with regards to customer service orientation, • Strong business acumen and ability to understand market opportunities, • Strong knowledge of the business and market in the assigned territory is preferred, • Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented NGu0ZI1Q1G

Job Description Job Summary: Professionally represent BPI products and services—specifically our tile product lines—and drive profitable sales within the assigned geographical territory of Southwest Louisiana. You will be responsible for developing strong relationships with key stakeholders, including dealers, contractors, designers, and other decision-makers. Your primary goal will be to drive sales growth, achieve revenue targets, and ensure customer satisfaction. You will collaborate closely with internal teams to understand client needs, propose solutions, and deliver value-added services. Territory: Southwest Louisiana Product Focus: Tile and related BPI product lines Essential Duties and Responsibilities: • Prepare and present sales proposals, establish rapport, and maintain relationships with potential and existing customers and their sales team., • Present new and existing products to potential and existing customers to provide solutions to their current and future needs., • Function as the main point of contact for client inquiries, concerns, and requests., • Understand client needs and objectives, and proactively identify opportunities to add value., • Identify and pursue sales opportunities within existing accounts., • Find and grow new accounts., • Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements., • Prepare regular reports on account performance, sales activities, and forecasts., • Analyze sales data to identify trends, opportunities, and potential risks., • Use insights to make data-driven decisions and optimize sales strategies., • Coordinate and perform installation of various displays at customer locations., • Accountable for furnishing samples as required to new and existing customers., • Conduct installation clinics & product knowledge seminars as required., • Develop and schedule realistic weekly action plans for sales calls and territory travel., • Maintain and grow an elevated level of product and vendor knowledge., • Practice Consultative Selling activities., • Attend and drive attendance for product shows to establish and maintain effective relationships with existing and prospective customers., • Bachelor's degree in business administration, marketing, or related field preferred., • Proven experience in sales or account management, preferably in a B2B environment., • Effective communication, negotiation, and interpersonal skills., • Ability to understand client needs and develop tailored solutions., • Excellent organizational and time management skills., • Proficiency in CRM software and Microsoft Office Suite., • Results-driven with a focus on achieving sales targets and delivering customer satisfaction., • Proficient in PC and IPAD skills, • Knowledge of concepts, practices, and procedures within the floorcovering industry, • Ability to utilize marketing and/or sales promotion techniques., • Ability to effectively manage time and prioritize responsibilities., • Ability to persuade, motivate and influence others, while creating meaningful relationships., • Proficient in delivering engaging presentations, utilizing tools to enhance understanding., • This position may require occasional travel to meet with clients or attend industry events., • Flexible working hours may be necessary to accommodate client needs and time zone differences., • May require heavy lifting up to 45 pounds., • May require communicating with fabrication and millwork shops.

Job Description Job Summary: The Account Manager is responsible for generating, closing sales, and providing support of the Company medical device products and services to hospitals, ambulatory surgery centers, and physicians in a specifically defined geographic territory. The position must consistently sell across all product lines and meet sales quota established by senior management. Responsibilities: • Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach., • Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace., • Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement and clinical personnel., • Evaluate customer's needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering., • Proactively identify new business opportunities, maintaining a three (3) year funnel visible in Salesforce.com, or the applicable technology., • Document precisely what future sales orders will occur., • Negotiate terms of sale including pricing, warranty and special features with administrative and multi-specialty clinical personnel., • Educate and train customers on Company products., • Provide pre- and post-sale product demonstrations, customer product in-services and clinical support., • Attend surgical cases to support staff in the use of Company products and equipment as necessary., • Adhere to specific hospital protocols and procedures., • Advise customers of equipment for a given need based on technical knowledge of the market procedures and products., • Utilize the “Trust Triangle” and sales tools throughout the sales process., • Maintain sales activity reports as required by RM and through the use of the company-provided CRM program; update the system a minimum of once per day on the status of pending sales opportunities and other pertinent customer account information., • Represent Company products at tradeshows and courses when requested to do so., • Develop and maintain good relationships with partner roles within the Company., • Provide Sales coverage for vacant Sales territories when requested to do so., • Provide training and instruct other Account Managers and members of the department and the company, by passing along skills and information to assist them in their development., • Uncrate and set up capital equipment sold at customer's facility., • Maintain a company issued cell phone and portable computer in order to conduct business., • Participate in the company provided vehicle program., • Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy., • Become an independent employee able to analyze problems and formulate plans to overcome challenges and to get work done quickly with a high degree of quality., • To make sound and logical decisions and choose the appropriate courses of action based on the parameters of the situation at hand and to use continual improvement problem solving skills., • To help create an ongoing effort to improve the Company through personal action and by contributing ideas to support both the Department and Company's ongoing improvement efforts., • To understand, follow and support the Company's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards)., • To understand the Company's business objectives and the relationship between the Department and those objectives; to support and follow the Corporate Vision, Mission & Values Statements, to maintain the services and quality levels set by the Company, and to continually enable the Company to be a great place to work. Qualifications & Requirements: • Bachelor's degree in business administration or related field; three to five years of selling experience in the medical marketplace, device/capital equipment preferred; or equivalent combination of education and experience., • Excellent customer focus with a high sense of urgency., • Ability to successfully execute professional interpersonal and communication skills., • Ability to clearly express oneself verbally in the English language (additional languages also preferred) using good grammar, vocabulary, eye contact, and friendly voice inflection with all employees., • Ability to communicate effectively with employees and other business contacts in a courteous and professional manner. Persuasive and expositive skills are also required., • Neat and professional appearance and outgoing people-oriented personality which conveys pride in working for the Company and which is demonstrated with a ready smile and a willingness to assist others., • Excellent computer skills including operating Windows based personal computers, various office equipment and machines, and telephone system., • Ability to efficiently and effectively use Microsoft products such as Outlook, Word, Excel, and PowerPoint., • Working knowledge of Salesforce.com or similar CRM is preferred., • Ability to function calmly in a fast-paced environment managing multiple priorities simultaneously., • To be able to positively manage situations of a dynamic nature; to be able to modify plans, actions, and decisions in light of changing situations and circumstances while still meeting, or proposing modified, deadlines. In addition, critical thinking and negotiation skills are required., • Ability to clearly and effectively express oneself through written means, to properly use such technical factors as grammar, punctuation, vocabulary, and correct spelling. To be able to prepare business letters, memorandums, and reports. Excellent verbal and written communication skills, strong presentation, project and organizational skills., • Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives., • Ability to perform basic arithmetic functions, create and reconcile reports, demonstrate strong analytical skills, and attention to detail., • To respond sensitively to the needs and feelings of others regardless of position; to accept interpersonal differences, to maintain rapport, and to interact effectively with all levels of employees within the organization., • To be able to demonstrate an understanding, and the regular use of a time management process, which systematically structures one's own work to provide for effective task performance, territory management, and to plan and prioritize items to meet future demands., • Ability to establish and accomplish goals independently and to function as a positive and productive team member., • Knowledge of the Trust Triangle sales process preferred., • Ability to function in an operating room environment and attend surgical procedures as necessary., • Must live within 20 miles driving distance of assigned territory., • Able to provide a valid driver's license and qualify for company's auto insurance policy., • Ability to travel extensively about 50 to 75% within the U.S and Canada, and cover the business travel expenses, and submit reimbursements in accordance with company policy., • Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.

Job DescriptionInsurance Agency in downtown New Orleans is seeking a Surety Account Manager to join their team. Responsible for: • Account Management of all size accounts throughout the insurance bond process., • Service a heavy Contract Surety book and knowledge of commercial surety., • Assist Commercial Producers with servicing Surety accounts., • Collaborative Surety Account Manager that’s a team player and self-motivated., • 2-10+ years of Surety Account Manager experience., • Hybrid schedule in NOLA., • Benefits, values work/life balance.

Job Description Job Title: Paralegal Location: New Orleans, LA Company: O’Bryon & Schnabel, PLC Job Type: Full-Time About Us: At O’Bryon & Schnabel, PLC. we are dedicated to providing exceptional legal services to our clients. Our team is comprised of passionate professionals who value collaboration, integrity, and excellence. We are currently seeking a motivated Paralegal to join our dynamic team. Position Overview: The Paralegal will support our attorneys in various legal tasks, ensuring efficient case management and client service. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: • Assist attorneys with legal research and prepare case documents, briefs, and pleadings., • Organize and maintain case files, ensuring all documents are up to date and easily accessible., • Communicate with clients, courts, and other parties to coordinate case activities., • Review and summarize legal documents and contracts., • Prepare for trials by organizing exhibits and evidence., • Conduct factual investigations and gather relevant information., • Bachelor’s degree or paralegal certificate from an accredited program., • 2+ years of experience in a legal setting preferred., • Strong knowledge of legal terminology and procedures., • Proficient in Microsoft Office Suite and legal research tools., • Excellent written and verbal communication skills., • Strong attention to detail and organizational skills., • Competitive salary and benefits package., • Opportunities for professional development and growth., • A collaborative and supportive work environment. Application Deadline: [10/15/2024] We are an equal opportunity employer and welcome applicants from diverse backgrounds. We look forward to hearing from you! Company DescriptionO'Bryon & Schnabel is a full-service litigation firm. We offer the unique combination of big firm experience and small firm service. Our attention to detail promotes cost-effective solutions tailored to individual client needs.O'Bryon & Schnabel is a full-service litigation firm. We offer the unique combination of big firm experience and small firm service. Our attention to detail promotes cost-effective solutions tailored to individual client needs.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needsQualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs., • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionNOLA Public Schools VisionThe vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success. Position Summary The Assistant Director of College and Career Strategy will support the Director of College & Career Strategy in developing a sustainable framework to connect students to secondary and post-secondary opportunities. This position is responsible for maintaining relationships with schools and program providers and identifying new partnership opportunities to expand college and career opportunities for students in New Orleans. The position will be based at NOLA Public Schools Central Office. Traveling to various schools and school partners in the city will be required. Some evening and weekend hours will be required.Essential Duties and Responsibilities • Collaborates with Youth Force NOLA to create a sustainable process to connect NOLA-PS students to career exploration opportunities;, • Collaborates with secondary and post-secondary program leaders to increase student enrollment and outcomes;, • Supports exploration and development of new partnership opportunities for students related to workforce development, college readiness and career success;, • Provides input to key local/state initiatives that affect college and career readiness endeavors;, • Supports grant writing/procurement process for any request for quotes, funding opportunity, application, or vendor product that enhances college and career readiness;, • Attend staff, district, and partnership meetings, as necessary;, • Provides support and resources to schools as needed;, • Organize citywide trainings for school staff to maximize program and funding opportunities;, • In collaboration with school support organizations, works to create and expand JumpStart Diploma pathways in Orleans high schools;, • In collaboration with training providers, maintains a directory of “quick credentials” for opportunity youth;, • Coordinate with Exceptional Children’s Services and English Language Learner Departments to promote equitable programming and opportunities across student groups;, • Collaborate with Middle School Leaders to ensure career exploration opportunities are provided for middle school students;, • Supports monitoring of high school data submissions to ensure that data is entered timely and accurately to drive improvements in school funding and accountability;, • Supports implementation and maintenance of the district’s early warning system to empower schools to better meet the needs of students;, • Supports district schools with data collection, state reporting, and accurate data management., • Performs other duties as required.Education and Experience, • Bachelor’s degree in Education or similar area of study, required., • Minimum of five years of experience in project management or a related field in an education., • Experience as a high school teacher or counselor preferred.Other Knowledge, Skills or Abilities, • Experience maintaining student data in Power School preferred;, • Basic proficiency working with data required;, • Strong interpersonal communication skills, including the ability to work cooperatively and courteously with others and communicate with a variety of personalities in a tactful, pleasant, and professional manner;, • Understanding of charter schools, the education landscape in New Orleans, and applicable policies;, • Excellent organizational, planning, and multitasking skills;, • Strong attention to detail and accuracy;, • Excellent information-gathering and monitoring skills;, • Problem analysis and problem-solving skills;, • Ability to collaborate and partner with various stakeholders;, • Ability to work well under pressure, while projecting high motivation, maintaining strict confidentiality and handling clients with tact and diplomacy;, • Ability to follow-up/follow-through on assignments is essential We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Paralegal – Personal Injury, Workers' Compensation & Criminal Law We are hiring an experienced Paralegal to support our attorneys in Personal Injury, Workers' Compensation, and Criminal Defense matters. The ideal candidate will have a solid background in at least two of these practice areas and be capable of managing multiple case types simultaneously while maintaining the highest standards of professionalism and confidentiality. Compensation: $55,000 yearly; compensation package based on experience. Compensation: $55,000 yearly based on experience Responsibilities: • Prepare pleadings, motions, discovery requests, and legal correspondence under attorney supervision, • Conduct legal research and investigation related to case facts, liability, and damages, • Organize and maintain case files, documents, and evidence in both physical and digital formats, • Manage discovery processes, including document review, organization, and production, • Coordinate with clients, opposing counsel, insurance companies, and expert witnesses, • Prepare litigation materials, trial exhibits, and settlement packages, • Assist in preparation for depositions, trials, and hearings, • Maintain communication with clients to obtain necessary information and documentation, • Track deadlines, manage case calendars, and ensure compliance with court rules and procedures, • Handle administrative tasks, including billing, time tracking, and file managementQualifications:, • Minimum 3 years of paralegal experience in personal injury, workers' compensation, criminal law, or a combination thereof, • Strong knowledge of litigation procedures, evidence rules, and filing requirements, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and meet strict deadlines, • Strong organizational skills and attention to detail, • Proficiency with Microsoft Office Suite and legal document management systems, • Fluency in Spanish (speaking and reading required)About Company Based in New Orleans, Crescent City Law, LLC, helps people avoid the serious consequences of a criminal conviction. We help injured workers with workers' compensation claims as well as personal injury matters statewide. Our firm has high expectations, but also works as a collaborative team, empowering success and professional growth. We provide competitive salaries and benefits To apply, please submit your resume and a cover letter or email highlighting your relevant experience.

Job DescriptionCompany Description Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Located in the heart of downtown New Orleans, the Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa. This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter. Job Description Reporting to the General Manager, the Director of Rooms will lead the Front Office, Royal Service, Reservations, Concierge, Housekeeping, Guest Services and Fairmont Gold departments. This is a hands on role that provides strategic leadership and functional guidance to operational leaders and partners. The DOR works closely with other executive committee members and department heads to support guest service and colleague engagement throughout the hotel while at the same time maximizing overall hotel performance. • Contribute as a key member of the Hotel Executive Committee, driving employee engagement, RPS and profitability, • Ensure all Rooms Division leaders consistently uphold luxury service standards., • Maintain compliance with all Brand and Service Standards (LQA) across the Rooms Division through compliance audits on an ongoing basis to assist in the development of training programs and performance gaps., • Address and resolve guest and colleague concerns promptly and professionally., • Foster a culture where colleagues exceed guest expectations and are provided with career development opportunities., • Oversee all Rooms-related renovations and public area projects., • Collaborate with the Director of Engineering to prioritize and address outstanding work orders for guest rooms, public areas, and the guest fleet., • Work with Engineering and Housekeeping to ensure guest room preventative maintenance and deep cleaning is conducted bi-annually., • Conduct a full monthly evaluation of all online guest-facing tools to ensure accuracy and brand compliance., • Facilitate and coordinate marketing initiatives, sales site visits, and special requests from other departments., • Support and promote the Global Leadership Program, providing coaching and mentorship to junior leaders and colleagues., • Lead recruitment, onboarding, and training efforts for leaders and colleagues., • Drive employee engagement across all Rooms departments and contribute to executive team strategies., • Engage with all hotel departments through participation in meetings and committees as required., • Implement and uphold Health & Safety mandates, policies and practices., • Ensure division representation in key hotel committees (DEI, Heartist, Sustainability, Health & Safety)., • Champion ESG initiatives and identify innovative environmental opportunities within the division., • Promote AccorHotels’ DEI philosophy and values throughout the Rooms Division., • Oversee the performance review process for the division, ensuring continuous development and accountability., • Optimize revenue opportunities for the rooms division while maintaining effective cost control practices., • Lead crisis management efforts for the division and play an active role in the hotel’s crisis management team., • Develop and execute and operating business plan and prepare and execute annual capital plans., • Actively contribute to the hotel’s strategic plan., • Maintain strong relationships with business partners., • Stay ahead of industry trends, identifying opportunities for innovation in products and services., • Carry out any other tasks as assigned.Qualifications, • Minimum 3 years experience in a Front Office Manager, Executive Housekeeper or previous Rooms Division position in a luxury hotel required, • Proven ability to effectively lead, motivate, coach and develop your team, • Strong guest service orientation and training skills background, • Highly motivated, organized, goal and results oriented individual who thrives under pressure, • Self‑motivated, with the ability to make effective decisions, • Strong presentation and public speaking skills, • Comprehensive knowledge of Front Office and Housekeeping operations, policies, procedures and Expense management, • Operational knowledge of Excel, Word, PowerPoint Additional Information Your team and working environment: • If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at The Fairmont New Orleans. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description POSITION Blue Cliff College is seeking an Esthetics Instructor. This role will perform a variety of routine duties, as needed, to provide instruction in the theory and practice of esthetics. This includes the use of cosmetic preparations, body treatments, body wraps, hydrotherapy, antiseptics, tonics, lotions, creams, or other preparations for the care of the skin. This also includes massaging, cleansing or exfoliating the stratum corneum of the epidermis for the care of the skin, stimulating, manipulating, beautifying, grooming or similar work on the face, neck, arms and hands or body in a superficial mode for the care of the skin, applying make-up or eyelashes to any person or lightening hair on the body except the scalp, and removing superfluous hair from the body of any person. JOB DUTIES • Performs performance-based objectives and outlines for course of study following curriculum guidelines and requirements of the college and state and federal initiatives., • Organizes program of practical and technical instruction, including demonstrations of skills required in the esthetics professions and lectures on theory, techniques, and terminology., • Prepares an outline of instructional programs and studies and assembles materials to be presented., • Instructs students in subject areas such as use, maintenance, and the safe operation of tools and equipment, codes or regulations related to the Massage Therapy Program., • Instruct students in the importance of accuracy, neatness, efficiency, resourcefulness, and good work habits in obtaining employment as Estheticians., • Assigns lessons to students and corrects homework and administers tests to evaluate achievement of students in technical knowledge and practical skills., • Keeps records of daily attendance and student progress and reports to Lead Instructor and Registrar., • Presents subject matter to students utilizing a variety of methods and techniques such as lectures, discussions or demonstrations; ensures the use of classroom time is organized and that instruction and clean-up (if applicable) can be accomplished within the allotted time., • Assists students individually or in groups with lesson assignments to present or reinforce learning concepts, responds to basic student questions, and may initiate study groups in preparation for examinations., • Enforces classroom protocols, rules, and regulations., • Maintains classroom discipline and utilizes effective classroom management techniques., • Attends meetings and training per requirements of Lead Instructor, Program Chair, or Director of Education. Participates in faculty and professional meetings, educational conferences, and professional development workshops., • File an appropriate course syllabus for each course taught with the appropriate Program Chair., • Conduct class evaluations and complete other college evaluations in accordance with college policy., • Make suggestions to the Program Chair concerning the improvement of the curriculum in keeping with the objectives of the college., • Complete an annual goal-setting and performance review with the Program Chair, approved by the Director of Education., • Cosmetology/Esthetician licensure through applicable state board, required., • Cosmetology/Esthetician Instructor’s License required., • Must have at least three (3) years of experience as a licensed cosmetologist/esthetician and be familiar with all aspects of the industry., • Some level of teaching or training experience is preferred., • Must be proficient in the following areas: facials, eyebrow arching and hair removal, make-up, and manicuring and pedicuring., • Knowledge of how to formulate and articulate policies, procedures, expectations, and practices., • Knowledge of basic mathematical skills such as percentages, fractions, etc., • Knowledge of educational measurement., • Familiarity with operating a calculator, copier, fax machine, television and VCR., • Demonstrated excellent written and oral communication skills., • Sound instructional skills., • Able to exercise sound judgment and be able to develop programs and curricula to meet industry needs., • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments., • Ability to multi-task and juggle competing priorities., • Ability to work both independently and as part of a team., • Ability to work effectively with students, peers, and community. In the spirit of pay transparency, we can share that the pay range for this position is $20.00-$25.00 per hour, commensurate with experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. COMPANY OVERVIEW Education Management, Inc. (dba Blue Cliff College) is committed to preparing students to function proficiently in a competitive society in the career of their choice and to create within them an awareness of professional and social responsibility, along with an appreciation of principles of ethical conduct. Blue Cliff College employs a diverse team of individuals dedicated to inspiring students to strive for excellence and to achieve maximum personal potential. We offer an excellent salary and benefits package, as well as a business casual work environment and flexible work schedule because we understand your personal life is as important as your professional life. If you’re dedicated and ready to work for an organization that cares about you, please apply online. BENEFIT PROGRAM Featured benefits for full-time team members include: • Health, dental, and vision insurance, • Life and disability insurance, • Critical illness, accident, and hospital indemnity insurance, • Pet insurance and pet discount program, • 401(k) plan Powered by JazzHR TyBbuqgNIF

Job Description POSITION Blue Cliff College is seeking an Esthetics Instructor. The person is this position will perform a variety of routine duties, as needed, to provide instruction in the theory and practice of esthetics, which includes the use of cosmetic preparations, body treatments, body wraps, hydrotherapy, antiseptics, tonics, lotions, creams, or other preparations for the care of the skin; massaging, cleansing or exfoliating the stratum corneum of the epidermis for the care of the skin; stimulating, manipulating, beautifying, grooming, or similar work on the face, neck, arms, and hands or body in a superficial mode for the care of the skin; applying make-up or eyelashes to any person or lightening hair on the body except the scalp; removing superfluous hair from the body of any person. JOB DUTIES • Performs performance-based objectives and outlines for course of study following curriculum guidelines and requirements of the college and state and federal initiatives., • Organizes program of practical and technical instruction, including demonstrations of skills required in the esthetics professions and lectures on theory, techniques and terminology; prepares outline of instructional programs and studies and assembles materials to be presented., • Instructs students in subject areas such as use, maintenance and the safe operation of tools and equipment, codes or regulations related to the Massage Therapy Program., • Instructs students in the importance of accuracy, neatness, efficiency, resourcefulness, and good work habits in obtaining employment as Estheticians., • Assigns lessons to students and corrects homework; administers tests to evaluate achievement of students in technical knowledge and practical skills., • Keeps records of daily attendance and student progress; reports to Lead Instructor and Registrar., • Presents subject matter to students, utilizing a variety of methods and techniques, such as lectures, discussions or demonstrations; ensures use of classroom time is organized and that instruction and clean-up (if applicable) can be accomplished within the allotted time., • Assists students, individually or in groups, with lesson assignments to present or reinforce learning concepts; responds to basic student questions; may initiate study groups in preparation for examinations., • Enforces classroom protocols, rules, and regulations; maintains classroom discipline; utilizes effective classroom management techniques., • Attends meetings and trainings per requirements of Lead Instructor, Program Chair or Director of Education; participates in faculty and professional meetings, educational conferences, and professional development workshops., • File an appropriate course syllabus for each course taught with the appropriate Program Chair., • Conduct class evaluations and complete other college evaluations in accordance with college policy., • Make suggestions to the Program Chair concerning the improvement of the curriculum in keeping with the objectives of the college., • Complete an annual goals setting and performance review with the Program Chair, approved by the Director of Education., • Cosmetology/Esthetician licensure through applicable state board, required., • Cosmetology/Esthetician Instructor’s License required., • Must have at least three (3) years of experience as a licensed cosmetologist/esthetician and be familiar with all aspects of the industry., • Knowledge on how to formulate and articulate policies, procedures, expectations, and practices., • Knowledge of basic mathematical skills such as percentages, fractions, etc., • Knowledge of educational measurement., • Familiarity with operating a calculator, copier, fax machine, television, and VCR., • Demonstrated excellent written and oral communication skills., • Sound instructional skills., • Able to exercise sound judgment and be able to develop programs and curricula to meet industry needs., • Ability to supervise and train staff, including organizing, prioritizing and scheduling work assignments., • Ability to multi-task and juggle competing priorities., • Ability to work both independently and as part of a team., • Ability to work effectively with students, peers and community., • Facials, • Eyebrow Arching and Hair Removal, • Make-Up, • Manicuring and Pedicuring COMPANY OVERVIEW Education Management, Inc. (dba Blue Cliff College) is committed to preparing students to function proficiently in a competitive society in the career of their choice and to create within them an awareness of professional and social responsibility, along with an appreciation of principles of ethical conduct. Blue Cliff College employs a diverse team of individuals dedicated to inspiring students to strive for excellence and to achieve maximum personal potential. We offer an excellent salary and benefits package, as well as a business casual work environment and flexible work schedule because we understand your personal life is as important as your professional life. If you’re dedicated and ready to work for an organization that cares about you, please apply online. BENEFIT PROGRAM Featured benefits for full-time team members include: • Health, dental, and vision insurance, • Life and disability insurance, • Critical illness, accident, and hospital indemnity insurance, • Pet insurance and pet discount program, • 401(k) plan Powered by JazzHR IeZQYUBQtS

Job Description General Manager | Copper Vine Wine Pub & Inn Job Description If you are a food and wine enthusiast that enjoys the fast pace of a central business district and has a passion for cultivating relationships while leading and developing an incredible operations team, we want to hear from you! Copper Vine Wine Pub & Inn is looking for a driven, experienced, and polished hospitality professional who desires to lead a complex operation, including a 260-seat restaurant, multiple event spaces, and an 11-room boutique hotel. The ideal candidate will be a multi-faceted professional, comfortable in a high-volume operation and ready to motivate, train, and develop the Copper Vine service team to ensure best-in-class hospitality. Operations Leadership Responsibilities • Oversees all aspects of Restaurant & Inn operations, including purchasing, quality standards, training and service, preparing and implementing standard operating procedures (SOPs) where appropriate., • Leads and hold Operations Team accountable, through consistent performance feedback and shift running, prioritizing scheduling to be here during peak business hours to oversee and support the operation as needed (GM closes one day per week to touch all areas of the operation), • Ensures Operations Team is aware of the daily sales forecast (as well as relevant internal and external events) to ensure ideal planning, scheduling and resourcing of all shifts through effective communication at all levels of the team., • Establishes and communicates weekly business priorities and training goals (1-Huddle and OTJ) to continuously improve team function and hospitality in all areas of the operation, • Ensures team members are consistently performing the standard touchpoints of the Restaurant and Inn Guest Journey, evaluating via weekly Hospitality Audits and Mock Service Assessments, • Maintains complete knowledge of all Operational Systems and software tools (Harri, Toast POS, Marqii, Cloudbeds, Salto, OpenTable, One Huddle, Tripleseat, A/V Systems, etc.), • Manages and oversees the Private Events business, ensuring seamless coordination between the FOH and HOH to deliver exceptional guest experiences while achieving revenue targets. Maintains close alignment with the Events Sales Manager to ensure accurate forecasting, staffing, and execution for all private and semi-private events. Business Management Responsibilities • Completes Weekly Sales & Labor Forecasting via intimate knowledge of the upcoming Convention Calendar, City-Wide Event Calendar (Sporting Events, Concerts, Theater, Festivals, etc.), • Produces Weekly Leadership Schedule and approves/denies all leadership time off requests, while overseeing team scheduling, • Responsible for labor, cost of sales and operating expense management within budgeted guidelines, • Completes weekly GM Workbook, accurately reviewing and reporting daily business KPI’s, formulating & implementing action plans when necessary, • Leads the weekly Copper Vine Manager’s meeting, attends staff pre-shifts, HOH manager meetings, and any other meetings (BEO, Inn Yield/Rate meeting, etc) as necessary to understand and ensure alignment on priorities throughout the operation, • Ensures all leaders conduct consistent pre-shift meetings with staff based on pre-determined and communicated priorities (shared in advance to leadership team via a pre-shift template), • Addresses guest feedback and collaborates with Marketing (via Marqii) to prioritize guest recovery for any neutral or negative reviews, • Maintains Copper Vine service scores on Open Table of 4.7, 4.25 for Yelp, and 4.5 for Google Qualifications: • 3-5 years’ experience as an Assistant GM, GM or Multi-Unit Manager in a high-volume, full-service polished, upscale, or fine dining concept with an average unit volume of $6M+ in annual sales. WSET certification, boutique hotel and banquet/event experience is preferred., • Experienced and comfortable with tracking KPIs (key performance indicators) and shrinking cost structure during slower months via scheduling changes, product ordering/pars, and operational expense mgmt., • Demonstrated passion to deliver radical hospitality through a genuine desire to be on the floor in the trenches with the team observing and supporting., • Loves talking with guests in the restaurant and Inn and has a proven ability to consistently find efficiencies that add value to the guest experience, while seamlessly dealing with adversity, both internal and external., • Stands out as a special communicator that has a desire and ability to connect with people from all walks of life. Can show it formally through best demonstrated meeting practices (operations leadership mtgs, weekly 1 on 1’s, pre-shift strategy, etc.) and informally by demonstrating an ease and desire to connect with all team members, vendors, and guests. Compensation & Benefits: • $80K – $95K Annual Base Salary, • Up to an additional 20% of base salary in bonus compensation based on successful achievement of KPIs, • Health & Supplemental Benefits, • Annual Paid Time Off, • 401K w/ up to 3% company match MISSION & CORE VALUES Brechtel Hospitality Mission Statement: At Brechtel Hospitality, we strive to deliver memorable guest experiences through a culture of genuine hospitality and consistent excellence. Brechtel Hospitality Core Values: • Trust – the cornerstone to communication at Brechtel Hospitality, • Integrity – the honesty, transparency & truthfulness in the professional relationships with our guests & each other, • Passion – an intense emotion, compelling enthusiasm & urgent desire to deliver superior hospitality for the benefit of our guests. The cornerstone of our hospitality-first model., • Ownership – the point at which every employee at Brechtel Hospitality sees and fixes the flow of value to the guest. This is the best way for us to maintain our entrepreneurial spirit.