Technical Support Representative
18 days ago
Scottsdale
Job Description We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be the first line of support for our customers, helping them resolve technical issues and ensuring a seamless experience with our products and services. What You’ll Do • Diagnose and resolve technical issues across a range of products and software platforms, • Maintain deep expertise in all company products and solutions, • Provide exceptional support through multiple channels (phone, email, chat), • Identify and report bugs, trends, and customer feedback to improve processes, • Proven experience in technical support and troubleshooting, • Strong customer service and communication skills, • Ability to work in a fast-paced call center or support environment, • Familar with law enforcement or public safety, • Knowledge of networking fundamentals, • Tech-savvy with a passion for helping others, • Bilingual or multilingual communication skills (a plus)Why Join Us?, • Be part of a team that values innovation, collaboration, and customer success, • Work with cutting-edge technology and impactful solutions The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Scottsdale,AZ. Application Deadline This position is anticipated to close on Sep 12, 2025. h4>About TEKsystems:\n\n We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. \n\n The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. \n\nAbout TEKsystems and TEKsystems Global Services \n\n We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. \n\n The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.