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Fire safety Tactics is committed to providing exceptional security service with a focus in hospitality/customer service. As a security guard, your responsibilities include but are not limited to: patrolling designated areas, monitoring surveillance systems, enforcing security protocols, spotting suspicious behavior, managing access to the property, responding to incidents, and reporting any irregularities to the relevant authorities. Essentially, you serve as a visible deterrent to crime by maintaining a vigilant presence and safeguarding both the property and its personnel. Patrolling premises: Regularly walking around the property to check for potential security breaches, unauthorized access, or suspicious activity. Access control: Checking identification of visitors and employees, verifying authorized entry, and denying access to unauthorized individuals. Surveillance monitoring: Actively observing security cameras and other monitoring systems to identify potential threats. Incident reporting: Documenting any suspicious activity, property damage, or security breaches and reporting them to the appropriate authorities. Responding to emergencies: Taking immediate action to address emergencies like fires, medical situations, or active threats, coordinating with emergency services when necessary. Enforcing rules and regulations: Ensuring compliance with company policies and local laws regarding security procedures. Maintaining logs: Keeping detailed records of activities, visitor information, and incidents that occur on the premises. Required skills for a security guard: Observational skills: Ability to attentively monitor surroundings and identify potential threats. Alertness and vigilance: Maintaining focus and awareness during long periods of observation. Communication skills: Clear and concise reporting of incidents and ability to interact with visitors and staff. Physical fitness: Ability to patrol large areas on foot and respond quickly to situations. Decision-making skills: Assessing situations and taking appropriate action based on security protocols. Customer Service Customer service typically involves acting as the primary point of contact for customers, addressing their inquiries and concerns promptly and professionally, providing information, resolving issues effectively, and maintaining positive customer relationships, while adhering to company policies and procedures to ensure customer satisfaction. Required skills: Excellent communication skills: Active listening, clear and concise verbal and written communication Problem-solving skills: Ability to analyze customer issues, identify solutions, and implement them effectively Customer focus: Prioritizing customer satisfaction and building positive relationships Adaptability: Ability to handle diverse customer inquiries and situations with patience and flexibility
**Code and Zoning Consultant** · Expert knowledge of building codes & zoning resolution · Ability to perform code and zoning analysis and prepare comprehensive, detailed & professional communications · Maintain excellent communication with clients, utilize professionalism when dealing with co-workers and clients · Proficient with all NYC codes, zoning resolution, memorandums, building bulletins, TPPN’s. · Understanding of relationships between city agencies. · General understanding of all application filings. · Full understanding of how all agencies work (DOB, DOT, FDNY, DEP, Landmarks, etc.). · Analyze and resolve objections. · Prepare arguments for code and zoning determinations. · Provides support for all filings to all Project Managers and Project Coordinators · Understanding of what processes, forms, and filing is necessary as a result of a review of plans. · Keep abreast of new updates in code/zoning bulletins and provide updates · Review architectural/engineering plans and check to ensure compliance with NYC building codes and zoning resolution · Reviewed construction documents and DOB drawings for NYC construction code compliance · Prepare construction code and zoning determinations (CCD1 & ZRD1) ** Experience Requirements** · Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative. · At least 2 years of code and zoning review experience for Alt 1 and New Building projects · Must be proficient in NB, ALT-CO and Alteration filings for compliance with NYC Zoning Resolution, Building Code (Prior to 68, 1968, 2008, 2014, 2022), NYC Fire Code, Multiple Dwelling Law, 2016 NYCECC. · Knowledge of reading and interpreting architectural and engineering drawings. · Knowledge of BIS, DOB NOW Build, DOB Inspections and other DOB systems and enforce and use Department of Buildings filing system and procedures. · Strong technical, interpersonal, written, and oral communication skills · Associate or bachelor’s degree (Preferred) · Two to four years of expediting experience · Ability to prioritize and utilize time management. · Exceptional customer service disposition · Excellent computer skills, including a high degree of proficiency in Excel and Outlook Work Type: Part Time/Full Time