Leadership coach jobs in New York, NYCreate job alerts

16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

This role is for people who live in the Bronx, NY 🔥 Ready to unleash your inner superhero and empower the next generation? 🔥 As a BPW Instructor, you'll be a dynamic force for good, bringing high-energy brain breaks and transformative programs to students across NYC! Imagine yourself leading a classroom of kindergartners in a hilarious round of "Harmony Claps" then guiding a group of high schoolers through mindfulness exercises that help them conquer stress. This is your chance to make a real difference in the lives of young people, while having a blast doing it! Instructor Responsibilities - Training: Master instructional modules, resources, program structure, and best practices. - Class Visits: Have a complete understanding of BPW’s program structure & best practices. Within one month have expertise, and be able to independently lead activities and explain core themes in all of the class Visit flows for Elementary Schools, Middle Schools, High Schools, and Special Education. Engage with students to encourage participation. Class Visits are typically 20 minutes in length (with some exceptions) with a 5 minute transition period between Class Visits. Depending on the school and schedule, an instructor on average may conduct anywhere from 8-12 visits on a given day. - Staff Wellness: Lead staff wellness sessions, and engage with participants to encourage participation. - Student Leadership Program: Co-lead Student Leadership Program session, activities, and engage with participants to encourage participation. - School Retreats (Day & Overnight): Assist Trainers & FCs at the retreats, lead/co-lead wellness activities, lead/co-lead stations, manage groups, space setup, and engage with participants to encourage participation. - Day School Retreats: Assist Trainers & FCs at the retreats, lead/co-lead day school retreat wellness activities, co-lead stations, assist with setup, and engage with the group to encourage participation. - Shadowing Services: Shadow a member of the NYC Services Team while they conduct services the BPW Instructor is training on to obtain exposure to those services and learn how to conduct them. - Debrief Meeting: At the end of services, have a debrief meeting with the principal of the school. Recap email is sent to the Field Coordinator to summarize what was discussed. - Learn Worlds Modules: Complete all assigned Learn World Modules and assessments. - Weekly Meetings: Have weekly check-in meetings with your Instructor Supervisor. - SIS: At the end of each work day, obtain (and create virtual Sign In Sheets for virtual sessions) and submit Sign-In Sheets (SIS) on the same day the service was provided timely so payment can be requested from DOE. - Daily Reports: At the end of each work day submit a Daily Report to your supervisor & FC describing the day's activities, areas of challenge and growth, and questions or concerns. Other Responsibilities - Arrive to all assigned services, and arrive at least 15 minutes prior to the start of the service. - Provide coverage for services as needed, wherever needed in the 5 boroughs of NYC. - Attend weekly Staff Meetings either in person at the BPW office or virtually according to the weekly schedule. - Respond to emails, calls, texts, and Google Spaces announcements. - Take initiative when in the office to maintain a safe and clean environment for the BPW Team (e.g., assisting Office Manager in room set up/break down, cleaning, removing garbage, etc.). - Provide back-up support for the BPW Services team in order to get services completed on time. - Submit timesheets and expenses by the deadlines. - Participate in committees/groups that work on tasks which enhance the Instructor role experience, maintaining and developing the instructors skillset, or updating the materials Instructors work with. Professional Skills Professionalism | Punctuality | Accountability | Team Player | Growth Mindset | Effective And Respectful Communication | Professional Integrity | Autonomy | Confidence | Knowledgeable | Admin Skills | Time Management | Multi Tasking | Advanced Communication With School Leaders Schedule - Monday - Friday: 8 AM - 4 PM - Possible after-hours & weekend work due to staffing needs for business retreats & programming - Travel required to facilitate and support BPW Services outside of New York City. EEO Statement BPW is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic!

Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.

This role is for people who live in Staten Island, NY 🔥 Ready to unleash your inner superhero and empower the next generation? 🔥 As a BPW Instructor, you'll be a dynamic force for good, bringing high-energy brain breaks and transformative programs to students across NYC! Imagine yourself leading a classroom of kindergartners in a hilarious round of "Harmony Claps" then guiding a group of high schoolers through mindfulness exercises that help them conquer stress. This is your chance to make a real difference in the lives of young people, while having a blast doing it! 🚀 Here's the mission: 🚀 Become a master of movement and mindfulness: You'll deliver our unique BPW programs, designed to boost focus, reduce stress, and unlock students' full potential. Think interactive workshops, energizing exercises, and awesome retreats! Rock the classroom: From Pre-K to High School, you'll inspire students with your passion and creativity. No two days are the same! Embrace the adventure: You'll be a valued member of our team, traveling to different schools across all five boroughs. Get ready to explore the city and make connections with amazing kids! 💪 Do you have what it takes? 💪 Passion for working with young people: You're all about making a positive impact. Energy and enthusiasm: You're a natural leader with a knack for engaging others. Adaptability and flexibility: You thrive in new environments and enjoy a dynamic schedule. A love of learning: You're eager to master our innovative BPW programs. If this sounds like the adventure you've been waiting for, join our team and help us transform education! Essential Duties: - Articulate the mission, vision, and services of Brain Power Wellness Services. - Understand the role of the Instructor, including being a professional representative of Brain Power Wellness Services, ensuring quality services, being a positive role model when implementing Brain Breaks in the classroom with students, and creating a positive and collaborative environment. - Be familiar with the contents of the BPW Teacher Binder and be able to locate and articulate its contents. - Understand the principles and brain science supporting the BP Activities (e.g., Water Up Fire Down) and incorporate them when teaching BP Activities so the audience understands the why behind doing the activities. Instructor Responsibilities - Training: Master instructional modules, resources, program structure, and best practices. - Class Visits: Have a complete understanding of BPW’s program structure & best practices. Within one month have expertise, and be able to independently lead activities and explain core themes in all of the class Visit flows for Elementary Schools, Middle Schools, High Schools, and Special Education. Engage with students to encourage participation. Class Visits are typically 20 minutes in length (with some exceptions) with a 5 minute transition period between Class Visits. Depending on the school and schedule, an instructor on average may conduct anywhere from 8-12 visits on a given day. - Staff Wellness: Lead staff wellness sessions, and engage with participants to encourage participation. - Student Leadership Program: Co-lead Student Leadership Program session, activities, and engage with participants to encourage participation. - School Retreats (Day & Overnight): Assist Trainers & FCs at the retreats, lead/co-lead wellness activities, lead/co-lead stations, manage groups, space setup, and engage with participants to encourage participation. - Day School Retreats: Assist Trainers & FCs at the retreats, lead/co-lead day school retreat wellness activities, co-lead stations, assist with setup, and engage with the group to encourage participation. - Shadowing Services: Shadow a member of the NYC Services Team while they conduct services the BPW Instructor is training on to obtain exposure to those services and learn how to conduct them. - Debrief Meeting: At the end of services, have a debrief meeting with the principal of the school. Recap email is sent to the Field Coordinator to summarize what was discussed. - Learn Worlds Modules: Complete all assigned Learn World Modules and assessments. - Weekly Meetings: Have weekly check-in meetings with your Instructor Supervisor. - SIS: At the end of each work day, obtain (and create virtual Sign In Sheets for virtual sessions) and submit Sign-In Sheets (SIS) on the same day the service was provided timely so payment can be requested from DOE. - Daily Reports: At the end of each work day submit a Daily Report to your supervisor & FC describing the day's activities, areas of challenge and growth, and questions or concerns. Other Responsibilities - Arrive to all assigned services, and arrive at least 15 minutes prior to the start of the service. - Provide coverage for services as needed, wherever needed in the 5 boroughs of NYC. - Attend weekly Staff Meetings either in person at the BPW office or virtually according to the weekly schedule. - Respond to emails, calls, texts, and Google Spaces announcements. - Take initiative when in the office to maintain a safe and clean environment for the BPW Team (e.g., assisting Office Manager in room set up/break down, cleaning, removing garbage, etc.). - Provide back-up support for the BPW Services team in order to get services completed on time. - Submit timesheets and expenses by the deadlines. - Participate in committees/groups that work on tasks which enhance the Instructor role experience, maintaining and developing the instructors skillset, or updating the materials Instructors work with. Professional Skills Professionalism | Punctuality | Accountability | Team Player | Growth Mindset | Effective And Respectful Communication | Professional Integrity | Autonomy | Confidence | Knowledgeable | Admin Skills | Time Management | Multi Tasking | Advanced Communication With School Leaders Schedule Monday - Friday: 8 AM - 4 PM Possible after-hours & weekend work due to staffing needs for business retreats & programming Travel required to facilitate and support BPW Services outside of New York City. EEO Statement BPW is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic!

Outside Sales Manager Sales & Marketing OUTSIDE B2B SALES MANAGER POSITION WITH T-MOBILE BW MANAGEMENT NYC LLC We are looking for an experienced, initiative, and creative candidate as the sales manager at T-MOBILE. We need a specialist who can take full control of T-MOBILE For Business products/services sales and increase our brand awareness. As the Sales Manager, you will be building your own team. This will include recruiting, training, overseeing, and leading a diverse team. You will also need to motivate the team, monitor and asses the sales market, look for profitable sales solutions, and attract new customers. At T-MOBILE, we offer a competitive compensation, a friendly team, and career opportunities. We are most interested in your professional growth and passion for your work. If you feel you have the ambitions and skills to become our sales manager, contact us and get your dream job! Duties and Responsibilities Evaluation of the customer needs, product/service features, and competitors. Setting individual sales targets. Elaboration of the marketing strategy and a sales business plan. Coordinating and coaching the sales team. Skills and qualifications Proven work experience as a sales manager, sales representative, or another similar job position. Education in sales, management, accounting, business, or another related field. Leadership skills. Expert knowledge of sales and marketing tools and ability to use them according to the current business goal set. Strong analytical skills. Additional position options This is a hybrid role and you can work from home. We have a great work life balance Join Us: To apply, contact our Recruiting Team. Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week