Client Service Manager III
hace 11 horas
Omaha
Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Service Manager III, you’ll play a key role in managing a group of client accounts. You’ll work closely with clients and internal teams to ensure their needs are met and exceeded. This role is all about making a difference—helping clients protect what matters most while contributing to a culture of collaboration and growth. How you'll make an impact • Build and maintain strong relationships with clients and their teams., • Partner with the production team to deliver tailored insurance solutions., • Drive client retention and satisfaction by providing exceptional service., • Identify opportunities to expand services and coverage for clients. Required: • High School degree/GED with 10+ years client service and/or claims management experience., • 1+ years supervisory experience., • Appropriate licensing as required. Preferred: • Experience managing client accounts in a service-focused environment., • Previous insurance knowledge and experience managing client relationships., • Solid financial acumen. Behaviors: • Proficient in using technology as a tool to maximize productivity and quality., • Strong written and verbal communication skills., • Comfortably engages others in consultative discussion., • Effectively manages/balances multiple and sometimes competing priorities., • Works in a self-directed manner., • A knack for building relationships and understanding client needs., • Strong communication skills—you can explain complex ideas simply., • A proactive approach to problem-solving and delivering results., • A commitment to teamwork and continuous improvement. #LI-MB1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.