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  • Quality Process Owner
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    Quality Process Owner
    5 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • New Cafe Opening Production Manager
    New Cafe Opening Production Manager
    2 days ago
    $58656 yearly
    Full-time
    Moonachie

    Reports to: Sr. New Café Production Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the New Cafe Opening (NCO) Production Manager, you will be responsible for leading the Back of House teams, cakers, bakers, sandwich and salad makers, during the opening cafe process to ensure they are well prepared for their new roles. This includes reminding them of best practices, skills, and techniques needed to produce the highest quality bakery products. You will be a key leader who focuses on educating and mentoring these Back of House team members effectively to ensure there is always consistency in execution of our high quality standards. KNOWLEDGE AND RESPONSIBILITIES • Work closely with NCO General Manager in providing direction and clarity around best in class processes and procedures to operate at the highest level of effectiveness and efficiency, including ordering, inventory management, effective scheduling practices, and general leadership of the Back of House teams., • Responsible for the production levels for the café, in partnership with the General Manager, to ensure that the café has the appropriate amount of quality product being produced, based on each day's projected sales volume, while managing to sales and traffic trend., • Determine if there is adequate staffing of the Back of House teams to ensure there is a fully staffed and trained team during the opening, or if there are gaps that need to be addressed., • Partner with General Manager and District Manager if there are Back of House staffing or skills issues during opening., • Works with General Manager on the scheduling of Back of House teams to ensure there is adequate coverage based on the needs of the business., • Responsible for teaching the inventory management process for the café and how to manage to Cost of Goods Sold (COGS) goals., • Responsible for teaching General Manager the end of Month Back of House inventory, per company guidelines., • Responsible for teaching Back of House teams the process of ordering and receiving of shipments., • Responsible for ensuring the entire café team is consistently adhering to sanitation and food safety standards, • Provide coaching, feedback and recognition to ensure the Back of House teams are maintaining and executing to the highest standards of product quality and adherence to Paris Baguette's mission, vision and brand values., • Work closely with Training and Development and District Production teams to support the learning and development of all Back of House teams after the opening., • Ability to work extended workdays to the support business as needed., • Other job duties, as assigned. WHAT YOU NEED TO HAVE • At least, 5+ years of Restaurant experience, Bakery Café experience preferred., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Production Team Leader
    Production Team Leader
    2 months ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    Busy high-volume bakery in Midtown Manhattan is looking for a hands-on Production Lead to join our production team. Panadería de alto volumen en Midtown Manhattan busca un Líder de Producción con experiencia y disposición para trabajar activamente en el área de producción. Position / Posición: Full-Time / Tiempo Completo Location / Ubicación: Midtown Manhattan, New York Responsibilities / Responsabilidades: • Team coordination / Coordinación del equipo de trabajo, • Packaging control and order preparation / Control de empaque y preparación de pedidos, • Inventory checks and follow-up / Control y seguimiento de inventario, • Preparing supply and purchasing lists / Preparación de listas de compras y abastecimiento, • Waste reduction and control / Reducción de desperdicios y control de mermas, • Daily production support / Apoyo diario a las operaciones de producción, • Helping maintain a clean, organized, and efficient workflow / Mantener un flujo de trabajo limpio, organizado y eficiente Requirements / Requisitos: • Experience in bakery, restaurant, food production, kitchen, or commissary kitchen, • Experiencia en panadería, restaurante, producción de alimentos, cocina o cocina central, • Able to work in a fast-paced environment, • Capacidad para trabajar en un ambiente de ritmo rápido, • Organized, responsible, and proactive, • Persona organizada, responsable y con iniciativa, • Able to coordinate staff and keep production moving smoothly, • Capacidad para coordinar personal y mantener el flujo de trabajo This is a hands-on position. The right candidate must be ready to work actively with the team and support daily bakery production. Esta es una posición activa. La persona debe estar dispuesta a trabajar directamente con el equipo y apoyar la producción diaria de la panadería. Please send your resume with work history and previous experience. Enviar resume con experiencia laboral y experiencia previa.

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  • District Production Manager (South Jersey)
    District Production Manager (South Jersey)
    2 days ago
    $65000–$75000 yearly
    Full-time
    Moonachie

    Reports to: Director of Food Production With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The District Production Manager is responsible for managing sanitation, monitoring packaging and all displays to ensure the best quality products are delivered to our customers. Under this role, you will keep the store's sanitation, displays and quality at the highest level. This candidate will be a key leader who focuses on educating and mentoring employees effectively to ensure customer satisfaction when they buy product from Paris Baguette. The ideal candidate will have a deep knowledge of food producing techniques, sanitation, and quality assurance to help achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery café experience. KNOWLEDGE AND RESPONSIBILITIES • Supervise the entire store staffs in a region, • Recruit and hire staff for any open position at stores, • Plan, direct, and manage time and schedule of production staffs of stores, • Train and educate employees on the importance of quality, sanitation and food producing techniques to ensure customer satisfaction., • Set purchasing planning, • Check and improve the process and facility, • Evaluate sanitary compliance by individual staff in factory/store, • Evaluate sanitary level in factory/store, • Check the local sanitation related law and regulation, and reflect this to the business rules/process, • Monitor the Health Inspection standards compliance, • Oversees and find the content unsuitable for the store sanitation, • Establishment of joint measures to improve the sanitary level with production field manager, • Assess the sanitary improvement activities and feedback, • Evaluate the quality of products produced in stores, • Improvements training, • Prepare a report on new product launching, • New product related training, • Periodical reports to the production team leader on a daily/weekly basis (staff/product/work activities, etc.), • Report products for defects, • Calculate and report the product cost, • Manage and report personnel expenses of production specialists, • Other duties may be assigned WHAT YOU NEED TO HAVE • Educational background as a Confectionery/Foods major (over 6 months courses in Culinary School)., • Minimum of 5 years of relevant experience (Bakery/Café experience preferred), • Knowledge on food producing processes, sanitation, and quality programs, • Knowledge on food producing techniques, food microbiology, and food sanitary safety practice and procedures, • Food Manufacturing Practices (GMP), HACCP Principles, ISO 9000, and baking related regulatory knowledge, • Skills in root cause analysis, problem solving, ability in applying technical principles to project management, • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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