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Job Description Server for JdV by Hyatt - Brooklyn, NY Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality Midas Hospitality is seeking a Server to join our team at the newly built and soon to be opened JdV by Hyatt located in Brooklyn, NY. This position will provide exceptional food service to hotel restaurant guests while maintaining a positive and friendly demeanor. What You Will Be Doing: • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests., • Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers., • Clear tables during function (pre-bus), • Complete assigned sidework. The Ideal Candidate: • Must be able to work a flexible schedule, as scheduled days and times may vary based on need, • Must be of legal age to serve alcohol, • Ability to lift and/or move up to 25 pounds About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionHost/Hostess Concourse Club Rooftop Lounge Our Lounge atop the Element by Westin, Wood-Ridge, NJ Hourly Wage Range: Begins at $17.00 an hour *Actual rate offered will be based upon experience, location, and position. Summary of Position As the initial guest contact, the host / hostess sets the tone for their entire Concourse Club experience. You play an essential role in establishing a positive and lasting relationship with our guests. As Host / Hostess, you will: • Work in fast-paced environment with lots of guest interaction, • Bring your unique personality to the position, • Warmly welcome guests upon arrival, • Close their evening with a warm thank you upon departure, • Manage the efficient and timely seating of our guests to a table that best serves their needs, • Demonstrate a true desire to satisfy the needs of others, • Complete additional tasks as assignedKeys to Success - Required Experience & Skills, • No experience required - Bring your great attitude and smile and we will train you!, • Charisma and the true desire to help guests enjoy their experience Benefits • Advancement Opportunities - We promote from within!, • Competitive hourly rate, • We train you! If you have the will, we can teach you the skills!, • Unique opportunity to be a part of a brand-new concept, • Medical for FT Associates, • 401(k), • Vacation Time Accruals, • Tuition Reimbursement, • Flexible schedules, • Teammate Assistance Fund, • Fun, Energetic Work Environment, • ...And Our AMAZING Briad Culture!! More About Concourse Club. Handcrafted, unique cocktails are served in this upscale atmosphere on our rooftop oasis. Here, you can pair any one of our carefully crafted cocktails and wine list with inspired small plates that will amaze your taste buds. We proudly offer a large, unique, and hard to find selection of spirits that will excite the senses. We also offer an eclectic wine, champagne, and sake collection that is sure to give you something new to try. About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, an outdoor lifestyle shopping center, and a growing portfolio of unique Rooftop Lounge venues atop our most innovative hotels. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hospitality Family!! We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionServer Assistant / Food Runner Concourse Club Rooftop Lounge Our Lounge atop the Element by Westin, Wood-Ridge, NJ Summary of Position You bring the Concourse Club experience to life by providing an incomparable service experience for our guests. You play an essential role in establishing a positive and lasting relationship with our guests by working as a team with the cocktail servers to deliver food orders to the guests' tables. Salary Range $12.00 + Tips The Concourse Club is located on the rooftop of our most innovative lifestyle hotel The Element by Westin in Wood-Ridge, NJ. The sleek stylish interior is both inviting and unique. Incredible NYC skyline views, live entertainment, and modern twist on classic cocktails, accompanied by inspired small plates. We offer: • Year round indoor/outdoor Rooftop Bar and Lounge atop The Element Hotel, • Handcrafted cocktails and locally crafted brews, collective menu inspired small plates from all around the world, • Private, catered events; serving parties from 10 to 300 guests, • Guests can enjoy our fireplaces and views of inspiring NYC skyline and Teterboro Airport, • Only rooftop bar in Wood-RidgeAs Food Runner, you will, • Work in fast-paced environment with lots of teamwork, • Bring your unique personality to the position and the team, • Manage the efficient and timely service of food items to our guests, • Demonstrate a true desire to satisfy the needs of others, • Demonstrate a genuine desire to deliver true hospitality, • No experience required - Bring your great attitude and smile and we will train you!, • Charisma and the true desire to help guests enjoy their experience Benefits • Advancement Opportunities - We promote from within!, • Competitive hourly rate PLUS tips, • Unique opportunity to be a part of a brand-new concept, • Medical for FT Associates, • 401(k), • Vacation Time Accruals, • Tuition Reimbursement, • Flexible schedules, • Teammate Assistance Fund, • Fun, Energetic Work Environment, • ...And Our AMAZING Briad Culture!! More About Concourse Club. Handcrafted, unique cocktails are served in this upscale atmosphere on our rooftop oasis. Here, you can pair any one of our carefully crafted cocktails and wine list with inspired small plates that will amaze your taste buds. We proudly offer a large, unique, and hard to find selection of spirits that will excite the senses. We also offer an eclectic wine, champagne, and sake collection that is sure to give you something new to try. About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, an outdoor lifestyle shopping center, and a growing portfolio of unique Rooftop Lounge venues atop our most innovative hotels. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hospitality Family!! We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionCocktail Server Concourse Club Our Lounge atop the Element by Westin Wood-Ridge, NJ Summary of Position Our calling is to create high-end, luxury cocktails with the finest worldwide sourced ingredients, and you bring the experience to life by providing an incomparable service experience for our guests. If you are looking to enhance the guests' experiences through the passion for craft and genuine desire to deliver true hospitality, then we are what you have been searching for. Join us in making the world, and the rooftop at the Bradford, a more intriguing and distinguished experience! Salary Range $5.62 + Tips As Cocktail Server, you will: • Work in fast-paced environment, where you will demonstrate a genuine desire to deliver true hospitality, • Create authentic guest connections with guests, while providing cocktail and food table service, • Bring your unique personality to the team, • Complete other responsibilities as assigned Keys to Success - Required Experience & Skills • 2+ years' experience as a professional server in a high-volume lounge, bar, or bar focused restaurant is REQUIRED, • Charisma, showmanship, and the true desire to help guests enjoy their experience Benefits • Advancement Opportunities - We promote from within!, • Competitive hourly rate PLUS tips, • Unique opportunity to be a part of a brand-new concept, • Medical for FT Associates, • 401(k), • Vacation Time Accruals, • Tuition Reimbursement, • Flexible schedules, • Teammate Assistance Fund, • Fun, Energetic Work Environment, • ...And Our AMAZING Briad Culture!! More About Concourse Club. Handcrafted, unique cocktails are served in this upscale atmosphere on our rooftop oasis. Here, you can pair any one of our carefully crafted cocktails and wine list with inspired small plates that will amaze your taste buds. We proudly offer a large, unique, and hard to find selection of spirits that will excite the senses. We also offer an eclectic wine, champagne, and sake collection that is sure to give you something new to try. About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, an outdoor lifestyle shopping center, and a growing portfolio of unique Rooftop Lounge venues atop our most innovative hotels. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hospitality Family!! We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job Description Front Desk Agent - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Sorts incoming mail and faxes for guests., • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes, confirms, and cancels reservations. The Ideal Candidate: • Previous experience as a Front Desk Agent is preferred, • Experience in a customer service industry is required, • Experience with cash-handling and accurate billing is required, • Has the ability to multi-task with multiple communication platforms open About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at fast-paced tech company. This role will provide a career path in outbound sales for talented individual. A successful candidate will have a positive phone presence, fluid and able to think on your feet, while presenting a confident pitch to engage the opportunity. You’ll bring strong mentality to each day and be open immediately apply advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.Responsibilities • Conduct persistent outreach to targeted prospects (dials/email), • Communicate our value proposition to decision makers and qualify them for potential sales opportunities, • Deliver against a quota for qualified leads, • Leverage prospecting tools to research companies and identify key decision makers, • Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth, • Contribute towards optimizing our approach towards sales development to drive ongoing improvement, • Leverage Salesforce for lead and pipeline management, and sales forecasting, • Participate in knowledge sharing, training updates and process optimizationSkills, • Ability to adapt easily to new situations and eager to learn/contribute, • Experience qualifying leads (preferred), • Excellent verbal and written communication skills, • Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t, • Determined to exceed goals on a weekly basis and have self-accountability, • Assertive, persistent, persuasive and a good listener, • Smart and confident to build successful client relationships and overcome objections/rejections over the phoneExperience, • 1+ years of work experience, • Prior experience as an SDR (preferred but not required), • Prior experience in hospitality, software, or sales (preferred but not required)Benefits, • Health Care Plan, • Paid Time Off (Vacation, Sick & Public Holidays), • Stock Option Plan

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.Responsibilities • Deliver against a revenue quota, • Partner with sales development and customer renewals and success to ensure a seamless sales and customer experience, • Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc, • Work with an SDR to qualify and set up inbound meetings, • Help develop an outbound sales process that enables us to scale, • Leverage Salesforce for lead and pipeline management, and sales forecastingQualifications, • 2+ years of experience in a closing role, • Prior experience as an SDR preferred, • Prior experience selling software, • Experience using Salesforce and other tools like Salesloft and OutreachThe range for our New York office for this role is $120,000-$140,000 annualized on-target-earnings. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes. If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit.Responsibilities • Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration., • Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients., • Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams., • Partner with Sales, Marketing, and Customer Success to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements., • Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale., • Prioritize effectively and use data, intuition, and storytelling to align stakeholders and drive outcomes quickly.Qualifications, • Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results., • Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions., • Ability to perform across enterprise functions, including:Account management: Serve as the primary Canary representative on calls with enterprise customers. Solutions architecture: Communicate complex product ideas involving multiple integration touchpoints. Product analytics: Leverage BI tools, SQL, and Python for data analysis., • Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners., • Comfortable working in a high-growth, fast-paced startup environment with shifting priorities., • Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities • Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement, • Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty, • Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals, • Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness, • Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals, • Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement, • Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes, • Foster a culture of continuous learning, collaboration, and customer-centricity within the team, • Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge.Qualifications, • Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position, • Proven track record of successfully leading and developing high-performing customer success teams, • Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making, • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders, • Excellent coaching and mentoring abilities, with a passion for developing talent, • Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero)

Job Description POSITION – WEST COAST DIRECTOR OF REVENUE MANAGEMENT RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME) WORK LOCATION – NYC (HYBRID OFFICE SCHEDULE) OR WEST COAST (REMOTE) ABOUT OUR ROLE Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS • Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel., • Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance., • Ability to work though performance reporting and communicate STR performance to both the property and corporate teams., • Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised., • Oversee rate strategies and own discount strategies that align with market dynamics and performance., • Work with property sales leaders on group pricing, reporting and assist with monthly outputs., • Implement and effectively communicate current revenue strategies to on-site and above property teams., • Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy., • Run a weekly revenue call to review hotel performance with on property and corporate teams., • Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset. Qualifications • Minimum 2-4 years of experience in hotel revenue management position. Preferred • Marriott experience preferred, • Area or multi hotel experience preferred., • Experience working with Duetto, Opera, and Synxis preferred. PHYSICAL REQUIREMENTS • Prolonged periods of sitting while working on a computer., • Frequent use of hands and fingers to type and navigate multiple systems., • Ability to attend virtual calls and virtual meetings., • Visual acuity to read screens and enter data accurately., • Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS • A quiet, dedicated workspace free from distractions., • Reliable high-speed internet connection for seamless communication. BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Yes Dental (with company contribution) Yes Vision (with company contribution) Yes 401(k) (with company match) Yes Yes Paid Time Off Yes Yes Sick Time Yes Yes Employee Dining Discounts Yes Yes Yes Employee Marketplace Discounts Yes Yes Yes Bonus Eligible: This position is eligible to participate in Trailborn’s performance-based bonus program. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests. At Canary, our Guest Experience Platform is the backbone of our promise to empower hoteliers, allowing them to enhance revenue, improve staff efficiency, and achieve unparalleled guest satisfaction. Our platform stands out for being entirely web-based, mobile-friendly, and designed with an intuitive, user-friendly interface that caters to all levels of tech expertise. If you have a creative mindset, a passion for customer service, and a penchant for innovation, we'd love for you to apply. Join our pioneering team and help shape the future of hotel guest experiences. Responsibilities • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey, • Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities, • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience, • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry, • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners, • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends, • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risksQualifications, • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products, • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions, • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels, • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment

Job Description Breakfast Attendant Pay Rate: $17/hr SUMMARY: The breakfast attendant is responsible for set up and service of the daily complimentary breakfast for hotel guests. RESPONSIBILITIES: • Providing personalized service to all guests., • Taking inventory of food, beverages and supplies for each day. Ordering or purchasing food supplies., • Preparing foods such as fruit and milk machines or dispensers., • Stocking coffee, juice, and milk machines or dispensers., • Setting out/arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service., • Clearing and cleaning tables as they are vacated., • Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning., • Removing trash., • Restocking self-service food and supplies as needed., • Washing serving equipment and returning it to storage., • All duties around preparation, set up, and service of the complimentary breakfast. Returning reusable supplies to storage., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management of which employee is capable of performing

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role The Customer Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV). You will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representatives (SDR), and Account Executives (AE) teams. This is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.Responsibilities • Cross-Sell & Upsell Campaigns:, • Design and execute cross-sell campaigns aimed at driving the adoption of additional Canary products or feature upgrades, including product launches, utilizing user date to inform campaigns., • Work closely with Product Marketing and Sales to define value propositions and create campaign assets (emails, in-product notifications, targeted ads) that drive expansion revenue., • Sales Motion & Enablement:, • Establish and optimize a cohesive sales motion for customer accounts by partnering closely with CS, SDRs and AEs., • Develop playbooks, content, and alerts for CS and Sales teams to identify and act on expansion opportunities and at-risk accounts., • In-Product & Multi-Channel Marketing:, • Own the strategy and execution of in-product communications (e.g., modals, banners, feature announcements) to drive product adoption and promote marketing campaigns., • Manage execution across external channels including email, customer events, and targeted digital advertising., • Customer Advocacy & Retention:, • Manage programs to capture customer success stories, case studies, video testimonials, and online reviews., • Expand and manage loyalty/referral programs to increase retention and advocacy., • Customer Lifecycle & Segmentation:, • Develop and manage comprehensive customer lifecycle marketing programs (onboarding, adoption, retention, advocacy) across multiple channels., • Utilize customer data and segmentation to personalize messaging and campaigns, ensuring the right message reaches the right user at the right time.Qualifications, • Bachelor's degree in Marketing, Communications, Business, English or a related field., • 5+ years of progressive experience in marketing, with a minimum of 2 years specifically in Customer Marketing or Lifecycle Marketing preferably in a B2B SaaS environment., • Hospitality Tech experience is a strong bonus., • Proven experience designing and executing cross-sell campaigns with measurable revenue impact., • Demonstrated success working with Customer Success, Sales (SDRs/AEs), and Product teams to create integrated go-to-market motions., • Deep familiarity with multi-channel execution, including with marketing tools (e.g. Marketo, Salesforce, LinkedIn, Meta) as well as digital tools., • Analytical mindset with a proven ability to measure campaign performance, derive insights from customer data (usage, retention, CLV), and iterate based on results.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.Responsibilities • Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)Qualifications, • Required Experience, • 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact, • Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning, • Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics), • Technical & Product Acumen, • Strong product sense for mobile UX including performance, accessibility, and offline-first design, • Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies, • Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths, • Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement, • Leadership & Communication, • Excellent written and verbal communication with engineers, designers, GTM, and external partners, • Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity, • Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions, • Preferred Qualifications, • Experience in hospitality, travel, or other two-sided marketplaces, • Background in payments and secure mobile data handling (PCI considerations)

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Product Manager to join our growing team. In this role, you’ll collaborate closely with Engineering, Design, and Go-To-Market teams to build and launch products that solve real customer problems and drive business impact. This role offers the opportunity to work on a variety of exciting parts of the hotel technology ecosystem, including guest communication, digital check-in, payments, upsells, and more. We’ll plug you into the right product area based on your strengths, interests, and the evolving needs of the business. If you have at least 2 years of product management experience, a strong customer focus, and a passion for building technology products, we’d love to hear from you.Responsibilities • Contribute to the product vision, roadmap, and execution by collaborating with cross-functional teams to prioritize and deliver high-impact features, • Work with Engineering and Design to create intuitive and reliable user experiences, • Partner with Sales, Customer Success, and Marketing to support product launches, gather feedback, and drive adoption, • Conduct customer research, analyze product usage, and synthesize insights to inform product decisions, • Define and track key product success metrics to measure impact and guide future improvements, • Stay current on industry trends, market needs, and emerging technologies relevant to our customersQualifications, • Minimum of 2+ years of product management experience in a technology-driven environment. We are not considering candidates without prior product management experience, • Strong problem-solving skills and a customer-centric approach—you seek to understand pain points and deliver practical, effective solutions, • Experience working with Engineering and Design teams to bring products to market, • Ability to manage multiple priorities and make thoughtful tradeoffs in a fast-paced, high-growth environment, • Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests. We are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product. As the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.Responsibilities • Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives., • Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements., • Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features., • Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests., • Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.Qualifications, • 7+ years of experience in product management, with a proven track record of successfully launching and managing digital products., • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions., • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels., • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly accomplished and visionary Enterprise/ Strategic Lead Account Executive. This pivotal role will be instrumental in defining and executing our enterprise sales strategy, driving significant revenue growth within the largest hospitality brands, management groups, and ownership groups. You will not only lead the charge in winning new strategic accounts and expanding existing relationships but also take ownership of the enterprise revenue forecast and help build and scale our enterprise sales function.Responsibilities • Own Enterprise Revenue: Take full ownership of the enterprise revenue forecast, developing and executing comprehensive strategies to achieve ambitious targets., • Strategic Leadership: Define, develop, and implement the overarching enterprise sales strategy, identifying key market opportunities and driving market penetration., • New Business Acquisition: Lead complex, high-value sales cycles to acquire new enterprise accounts, leveraging deep industry knowledge and strategic selling methodologies., • Key Account Growth: Cultivate and expand relationships with our most strategic existing enterprise clients, identifying and maximizing opportunities for product adoption and revenue growth across their portfolios., • Market Intelligence: Serve as a thought leader and expert on the hospitality technology landscape, providing insights that inform product development and market positioning., • Cross-Functional Collaboration: Collaborate extensively with executive leadership, product, marketing, and customer success teams to align on strategic initiatives and ensure exceptional customer outcomes., • Process Optimization: Continuously evaluate and refine the enterprise sales process, implementing best practices to enhance efficiency, predictability, and scalability., • Reporting & Analysis: Provide precise sales forecasting, detailed pipeline analysis, and strategic insights to executive management.Qualifications, • Minimum of 5 years of proven SaaS sales experience., • At least 2 years of dedicated experience in enterprise SaaS sales., • A strong, demonstrable track record of consistently exceeding sales targets., • Exceptional communication, presentation, and negotiation skills., • Ability to build and maintain strong relationships with C-level executives and key decision-makers., • Strategic thinking with a hunter mentality, capable of identifying and closing complex enterprise deals., • Self-motivated, results-oriented, and able to work independently as well as part of a team., • Prior experience in hospitality technology sales is a plus, but not required.Why Join Canary?, • Be part of a fast-growing company that is shaping the future of hospitality., • Work with a talented and passionate team dedicated to innovation and customer success., • Opportunity for significant impact and career growth., • Competitive salary, uncapped commission, and comprehensive benefits package., • To learn more about Canary Technologies and our mission, visit our website at Canary Technologies.

Job Description JOB TITLE: Senior Sales Manager REPORTS TO: Director of Sales and Marketing or Area Director of Sales Purpose for the Position: To increase hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals or other markets in order to promote the hotel and secure additional sales. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Brand knowledge of Hyatt, Marriott, Starwood, Hilton, and IHG., • Must have Pre-Opening experience., • Makes personal sales calls., • Implements approved sales plan and action plans as directed., • Develops and searches for potential markets for hotel., • Develops and creates and implements innovative sales and marketing techniques., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis statistical information., • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Sales Call Reports, Internal Sales Report., • Attends weekly sales meetings., • Attends weekly staff meetings., • Understand sales principles relating to the product you are selling., • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs a Strategic Analyst at Canary Technologies, you will be instrumental in driving our business forward through insightful data analysis and strategic support. This role requires a proactive individual who will dive deep into our data, collaborate with multiple departments, and deliver actionable insights that influence strategic initiatives and enhance business performance. You will work closely with Product, Customer Success, and GTM teams to develop valuable data insights, quantify impact, and recommend actions. This role is part of Canary’s Product organization and will report directly to the Product Strategy & Operations Lead. This NYC‑based, hybrid role works hands‑on with SQL and BI tools to inform priorities and measure outcomes.Responsibilities • Collect, analyze, and interpret data from various sources to support business decision-making processes., • Develop and maintain dashboards, reports, and data visualizations to monitor key performance indicators (KPIs) and business metrics., • Collaborate with cross-functional teams, including Marketing, Sales, Product, Customer Success, and Customer Support, to gather requirements and deliver actionable insights., • Support the implementation of data-driven strategies and initiatives to optimize business processes and achieve organizational goals., • Ensure data integrity and accuracy by performing regular data quality checks and validation., • Stay updated with industry trends, best practices, and emerging technologies in data analytics and business intelligence., • Lead ad‑hoc analyses that inform prioritization and leadership team’s strategy, • Improve data quality for analytics use cases by writing validation queries, reconciling sources, and raising issues with clear business impact.Qualifications, • 3+ years in Analytics roles., • Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field., • Strong analytical and problem-solving skills with the ability to interpret complex data sets., • Advanced skills in SQL and other data analysis tools such as Excel., • Intermediate understanding of statistical analysis and data modeling techniques., • Excellent communication and presentation skills, with the ability to convey complex information and data-driver insights in a clear and concise manner., • Detail-oriented with a high degree of accuracy in work., • Ability to work independently and as part of a team in a fast-paced environment., • Enthusiasm for learning and a proactive approach to personal development., • Advanced skills in SQL and proficiency with BI and analytics tools to build executive‑ready dashboards and narratives.

Job Description JOB TITLE: Complex Director of Sales REPORTS TO: General Manager and Regional Director or VP of Sales & Marketing Purpose for the Position: To increase hotel revenues for the hotels the Complex Director of Sales is responsible for working with the brand sales representatives, responsible for booking hotel needs including third party intermediaries, NYC&CO, trade associations, corporate accounts, in-house guests and individuals in other markets in order to promote the hotel and secure additional revenue. Essential Responsibilities: • Provides professional and courteous customer service at all times., • Responsible for hitting KPI targets as it relates to Sales & Marketing including the contribution towards meeting and exceeding Top line budget, • Brand knowledge of Marriott, Starwood and Independent, • Proactively identify and pursue new business, by working the local market, in house guests, hotel clients and leverages the reports and systems available for the hotel, • Develops and executes quarterly action plans to drive Top Line Revenue., • Develops and searches for potential verticals for hotel., • Develops, creates and implements innovative sales and marketing strategies and initiatives., • Executes and distributes all in-house advertising and promotional campaigns., • Maintains competitive analysis of statistical information and leverages it to develop strategies to drive Top line revenue, • Maintains current filing system on company accounts and prepares required reports., • Contacts in house meeting planners to promote good will and foster additional and repeat business., • Maintains good rapport with local civic groups and associations., • Prepares reports as requested: Weekly Reports, Monthly P&L, Quarterly Action Plans, Forecasting, Str Analysis and Annual RFP/Budget and Business Plan process., • Facilitates weekly sales meetings., • Attends weekly staff meetings & provides updates on Sales & Marketing for the property team., • Completes projects as determined by the General Manager and Regional VP of Sales., • Understand sales principles relating to the product you are selling, • Thought & Idea Leader, who is creative, generates strategies based on trends and data and effectively executes them to achieve results, • Organize your own activities to make the best use of your time and efforts., • Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity., • Use arithmetic in computing the cost of sale to customer., • Maintain enthusiasm and interest throughout all conferences with buyers and sellers., • Keep accurate records of contacts, sales, and purchases. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of some college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years experience in sales with some background in convention center operations is desirable.

Job DescriptionDishwasher Concourse Club Our Lounge atop the Element by Westin, Wood-Ridge, NJ Summary of Position As a member of our kitchen team, it is the line cook's primary responsibility to prepare the highest quality food, consistently and effectively. Hourly Wage Range: Begins at $17.00 an hour *Actual rate offered will be based upon experience, location, and position. As Line Cook, you will: • Accurately and efficiently prepare hot food items, • Prepare and portion food products prior to cooking, • Perform other duties in the areas of food and final plate preparation including plating and garnishing of cooked items, • Demonstrate a true desire to satisfy the needs of others, • 1-2+ years' experience as a line cook in a high-volume kitchen is REQUIRED, • Ability to work both independently and as a member of a team, • An impressive work-ethic, • Must have a great personality, desire to serve guests, and enjoy working as part of a team, • Must be able to multi-task, • Up-beat and engaging, • Neat, clean, and professional appearanceBenefits, • Advancement Opportunities - We promote from within!, • Competitive hourly rate PLUS tips, • Unique opportunity to be a part of a brand-new concept, • Medical for FT Associates, • 401(k), • Vacation Time Accruals, • Tuition Reimbursement, • Flexible schedules, • Teammate Assistance Fund, • Fun, Energetic Work Environment, • ...And Our AMAZING Briad Culture!! More About Concourse Club. Handcrafted, unique cocktails are served in this upscale atmosphere on our rooftop oasis. Here, you can pair any one of our carefully crafted cocktails and wine list with inspired small plates that will amaze your taste buds. We proudly offer a large, unique, and hard to find selection of spirits that will excite the senses. We also offer an eclectic wine, champagne, and sake collection that is sure to give you something new to try. About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, an outdoor lifestyle shopping center, and a growing portfolio of unique Rooftop Lounge venues atop our most innovative hotels. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hospitality Family!! We Are an Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionAbout Bookit Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a "next-gen Expedia," Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com and bookit.com/enterprise The Role The Director of Content Marketing is a dynamic, mid-level leader who designs and executes innovative marketing strategies utilizing Bookit.com’s travel and experience packages to drive customer growth and revenue. This role combines deep travel content expertise with online marketing savvy. You are responsible for identifying the top travel deals on the Bookit platform, crafting compelling content and packages that drive existing member bookings and purchases, as well as increasing website traffic and new membership sign ups. The ideal candidate has proven travel content writing and marketing experience and the creative acumen necessary to know what works and what doesn't in the highly competitive travel and experiential industries. This is your opportunity to help shape category-defining products at the intersection of travel, entertainment, and loyalty. Salary Range: $115,000 - $130,000 Location: Miami (Hybrid preferred); remote considered for highly qualified candidates. Responsibilities • “Own” the travel, experience, and retail inventory on Bookit.com – analyzing it to create compelling packages and stories that propel Bookit to 1MM unique users., • Create high-quality, purposeful content to establish domain authority and brand awareness; power conversion funnel via newsletters and site content. Identify high-performing deals and knowing intuitively what resonates with travelers versus what falls flat; know when to feature what deals based on market demand and conversion potential., • Apply deep understanding of travel consumer behavior to optimize deal packaging and positioning for maximum impact on target customers., • Develop and own the end-to-end content marketing strategy aligned with business goals and brand voice; manage the content calendar and oversee content production across blogs, landing pages, newsletters, videos, and social, • Work with technical teams to develop and launch newsletter; write newsletter content that converts., • Collaborate with SEO, product, PR, partnerships, and performance marketing to align messaging across channels, • Collaborate with digital marketing agency and product teams to optimize ad copy, messaging, and outreach to ensure coherent communication (across channels) of Bookit deals; contribute to the optimization of the user experience and conversion funnels throughout the customer journey and the development of campaign metrics, • Leverage Bookit's relationship with A-List celebrities and influencers to drive platform traffic and conversions., • Stay current with industry trends, emerging technologies, and best practices in travel, rewards, and e-commerce marketing – identifying growth opportunities and consumer behavior trends that inform strategic decisions, • Execute with minimal oversight, demonstrating a self-starter mentality and the ability to design and implement campaigns from concept through completion Requirements • 4-6 years experience with proven track record in travel marketing and merchandising; preferably with major online travel and e-commerce companies like Expedia, Booking.com, TripAdvisor, Marriott Bonvoy, ThePointsGuy, or similar platforms., • Proven track record of driving customer acquisition and revenue growth through integrated marketing campaigns in the travel and/or experiential industries, • Deep understanding of travel industry dynamics and what drives consumer booking behavior across hotels, cruises, experiences, and travel packages, • Strong marketing acumen with demonstrated ability to distinguish between high-performing and low-performing campaigns and deals, • "Go-getter" personality with entrepreneurial mindset suited for a fast-paced startup environment; proven ability to design, execute, and optimize marketing initiatives independently without constant direction, • Excellent communication and presentation skills with ability to influence stakeholders at all levels, • Analytical mindset with proficiency in marketing analytics tools, A/B testing, and data-driven decision making, • Experience with multi-platform social media marketing; utilization of Hubspot to manage marketing ops, • Interest in and basic understanding of cryptocurrency and blockchain technology a plus, • Bachelor's degree (or higher) in Marketing, Communications, Business, or related field;, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job DescriptionAbout ROH ROH is the hospitality industry’s first payments and revenue management platform purpose built to help hotels increase profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands. ROH’s leading technology, automation and workflow tools unlock productivity for hotel operators by enabling them to effortlessly manage sales, payments and finances all in one place. Developed by industry leaders, ROH has established relationships with leading hospitality brands collectively managing over $4T in Gross Payment Volume (GPV), including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups as they optimize sales and finance operations and is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners. About the Role We are looking for a Director of Marketing to own, develop and orchestrate our GTM programs. Working closely with the founder and management team, this person will be a key contributor to building brand awareness, accelerating demand generation, and driving incremental growth from existing customers. Specifically, the candidate will take full ownership of the marketing function.What You'll Do • Strategic Planning: Develop comprehensive marketing strategies aligned with company objectives, market trends, and customer insights, • Brand Development: Cultivate and maintain a strong brand identity with differentiated positioning and visual design that resonates with our target audience and sets us apart in the market, • Lead Generation: Develop the overall strategy to drive lead (MQL) generation efforts through targeted campaigns, content marketing, SEO/SEM, email, social media, industry events and other relevant channels, • Account-Based Marketing: Use customer profiling, segmentation and personalized marketing programs to significantly increase penetration within existing portfolio/operating companies, • Product Marketing: Collaborate with our product team to ensure effective product feature launches, positioning, and messaging that addresses customer needs and the competitive landscape, • Content Creation: Oversee the strategy, messaging, and quality of content execution across our owned, earned and paid distribution channels, • Conversion Rate Optimization: Continually analyze and optimize our conversion funnel with iterative testing and program modifications to increase conversion and LTV, • Budget Management: Develop and oversee marketing budget allocation, ensuring efficient use of resources and maximizing return on investment, • Analytics and Reporting: Establish clear marketing KPI’s, leveraging data-driven insights to evaluate marketing performance, optimize campaigns, and enable the Sales team to more effectively close deals, • Team Development: Build a lean, high-performing marketing team over time, providing guidance, mentorship, and support to drive individual and collective successWhat We Look For, • 10+ years of relevant professional experience in B2B or B2B2C marketing, • Expertise in marketing, sales, and/or go-to-market at a tech or SAAS company, • A track record of developing and implementing successful Demand Gen and ABM programs, • Experience and/or familiarity with the Hospitality industry, • History working at an early-stage, high growth company with lean teams, focused resources and the need for constant prioritization, • Fluency in modern/digital marketing and media platforms and technologies, including managing CRM and email programs, and fluency with Hubspot, • A data-driven and results-oriented mindset and approach to marketing, • Experience building a marketing team from the ground-up and scaling over time, • Excellent project management and communication skills and a highly collaborative mindset

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking a passionate and results-driven Growth Marketing Manager to drive measurable impact across growth marketing channels and elevate our brand storytelling. This is a pivotal role for a creative who thrives in bringing new concepts to life, optimizing for performance, and building a consistent brand voice for a B2B audience. This is a hands-on role, bridging strategic creative vision with tactical execution, working closely on growth campaigns and linking together growth marketing, product marketing and sales. This role involves both strategizing and managing campaigns across different channels - including email marketing, paid digital, event/trade show promotion - and synthesizing campaigns with sales efforts. The ideal candidate will possess strong creativity, organizational skills and a good understanding of performance marketing.Responsibilities • Copywriting & Messaging Development, • Craft clear, concise, and persuasive copy for a variety of digital marketing assets, including ad headlines and descriptions, email subject lines and body copy, social media posts, and short video scripts, • Iterate on copy based on performance data and feedback to continuously improve engagement and conversion rates, • Ensure all written content aligns with our brand voice, messaging hierarchy, and SEO best practices where applicable, • Creative Strategy & Execution (Digital Focus), • Lead the ideation, development, and execution of compelling creative concepts for all digital marketing channels, with a strong emphasis on email campaigns, video content, and digital advertisements (e.g., Google Demand Gen, Adwords, LinkedIn Ads, Meta Ads), • Translate marketing objectives, audience insights, and product value propositions into engaging visual and written content that resonates with our audience and drives action, • Oversee the end-to-end creative production process, from brief development and conceptualization to final asset delivery, ensuring brand consistency and quality across all touchpoints, • Content & Campaign Leadership, • Collaborate closely with our in-house content team, design team and product marketing team to ensure creative aligns with campaign goals, messaging frameworks, and demand generation objectives, • Provide clear creative direction and feedback to internal and external designers, videographers and other creative resources, • Manage creative calendars and workflows for timely delivery of all assets, • Messaging Efficacy & Optimization, • Crucially, establish and track key metrics (e.g., A/B tests, CTR, conversion rates, engagement, open rates, video watch time, form completions) to measure the effectiveness of all creative assets and messaging across channels, • Conduct regular performance analysis of creative campaigns, identifying opportunities for testing and optimization to improve ROI and lead quality, • Leverage data and user feedback to inform creative iterations and best practices for future campaignsQualifications, • Bachelor's degree in Marketing, Communications, Design, or a related field, • 3-7+ years of progressive experience in creative roles within marketing, with at least 2-3 years in a managerial capacity, preferably in a B2B SaaS or tech environment, • Proven expertise in copywriting for digital channels, demonstrated through a strong portfolio showcasing effective ad copy, email campaigns, and marketing collateral, • Demonstrated expertise in crafting high-performing copy for Email Marketing, Digital Advertising, and.Video Content, • Experience in conceptualizing and directing video assets for various marketing funnel stages (e.g., explainer videos, testimonials, short-form ads), • Analytical mindset with a proven ability to measure creative performance, derive insights, and iterate based on data (e.g., A/B testing frameworks, understanding of web analytics, ad platform reporting)

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at Residence Inn/Courtyard by Marriott in NY, NY. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision., • Health, dental benefits, and a 401k plan., • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and LinkedIn for more information and updates. #LI-DNI Powered by JazzHR iA8q77B38M

Job Description Are you a talented Kitchen Supervisor looking for a new opportunity with a great company culture? Are you an enthusiastic team player and eager to learn new things? Do you always sweat the details and strive for excellence? Are you a natural-born leader who loves teaching and coaching members of their team? Castell Rooftop Lounge 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor. Everyone in the industry knows that a restaurant is only as strong as its kitchen team. And at Castell Rooftop Lounge, we know that having a driven, passionate, and consistent Kitchen Supervisor is integral to the success of our kitchens. What we're looking for: • Excited to lead a high-functioning BOH team, • Ability to manage food and labor costs to maximize profitability, • Can ensure DOH standards are always followed, • Culinary skills and knowledge necessary to execute to the highest standards, • Thorough knowledge of food handling practices., • Understanding of financial implications of operational decisions, • Ability to order products and schedule labor within budget, • Ability to form and lead a strong BOH team, • Basic computer and written communication skills, • Ability to organize, prioritize and anticipate, • Effective communication skills, • A good sense of humor, • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Full- and part-time availability, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and Discounted Meals, • A strong company culture with high standards Evocative of the 1960s, with a bit of a Mad Men vibe, Castell’s beverage menu celebrates the iconic Martini and its various incarnations. Creative cocktails are based on the classic drinks of yore, served up with a twist of trend. A selection of reimagined tapas complements the dynamic list of mixed drinks, beer, wine and non-alcoholic spirits. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly motivated and experienced Enterprise/ Strategic Account Executive to join our growing team. As a key member of our sales organization, you will play a pivotal role in expanding our presence within the enterprise segment of the hospitality industry, focusing on the largest hospitality brands, management groups, and ownership groups. Your primary objective will be to drive revenue by securing new accounts and fostering the growth of existing enterprise relationships.Responsibilities • Drive Revenue Growth: Identify, pursue, and close new enterprise accounts within the largest hospitality brands, management groups, and ownership groups., • Account Expansion: Develop and nurture relationships with existing enterprise clients to identify opportunities for upselling and cross-selling Canary's suite of products., • Strategic Sales: Develop and execute strategic account plans to achieve and exceed sales quotas., • Market Expert: Become a subject matter expert on Canary's products and the hospitality technology landscape, effectively communicating our value proposition to key stakeholders., • Collaboration: Work closely with internal teams including product, marketing, and customer success to ensure a seamless customer journey., • Reporting & Forecasting: Maintain accurate sales forecasts and regularly report on sales activities and pipeline status.Qualifications, • Minimum of 5 years of proven SaaS sales experience., • At least 2 years of dedicated experience in enterprise SaaS sales., • A strong, demonstrable track record of consistently exceeding sales targets., • Exceptional communication, presentation, and negotiation skills., • Ability to build and maintain strong relationships with C-level executives and key decision-makers., • Strategic thinking with a hunter mentality, capable of identifying and closing complex enterprise deals., • Self-motivated, results-oriented, and able to work independently as well as part of a team., • Prior experience in hospitality technology sales is a plus, but not required.Why Join Canary?, • Be part of a fast-growing company that is shaping the future of hospitality., • Work with a talented and passionate team dedicated to innovation and customer success., • Opportunity for significant impact and career growth., • Competitive salary, uncapped commission, and comprehensive benefits package., • To learn more about Canary Technologies and our mission, visit our website at Canary Technologies.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAt Canary Technologies, we’re redefining how hotels and guests connect — and AI is at the heart of that transformation. Our mission is to power every guest–hotel interaction with intelligent, personalized communication that feels natural, intuitive, and seamless.As a Senior Product Manager on the AI Guest Communications team, you’ll lead the development of innovative, AI-powered guest experiences across a variety of channels. You might be scaling a core product to new global markets or launching new AI-powered communication touchpoints — wherever you focus, your work will directly shape the future of how hotels engage with their guests.We’re looking for an entrepreneurial product leader who thrives in fast-paced environments, knows how to drive clarity from ambiguity, and brings strong product judgment, technical curiosity, and storytelling skills. You’ll work cross-functionally with Engineering, Design, GTM, and Customer Success to deliver high-impact solutions that improve hotel operations and elevate the guest experience.Responsibilities • Own the end-to-end product lifecycle for AI-powered guest communication experiences — from strategy and roadmap to execution and iteration., • Help expand and deepen our communication capabilities across multiple touchpoints, unlocking new ways for hotels to engage guests more efficiently and personally., • Collaborate with Engineering and Design to ship intuitive, technically sound products that work reliably for guests and hotel staff., • Partner with GTM, Marketing, and CS to define product narratives, support global rollouts, and turn feedback into actionable improvements., • Build empathy for hotel staff and guest needs through research, usage data, and customer conversations., • Prioritize ruthlessly and use data, intuition, and storytelling to align stakeholders and move quickly., • Stay current on trends in AI, messaging, automation, and hospitality tech — and bring creative ideas into the product., • Be a key voice in the company for what “excellent” looks like in modern guest communication.Qualifications, • 5+ years of product management experience, ideally in B2B SaaS, with a proven track record of launching successful features that drive measurable results, • Strong product intuition and customer empathy—you can identify valuable problems and craft elegant, effective solutions, • Experience working on messaging platforms, communication tools, or workflow automation is a strong plus, • Bonus: Experience with AI/ML products or in the hospitality industry, • Data-informed but customer-obsessed—you use metrics to guide prioritization and feedback to shape product direction, • A collaborative mindset—you work seamlessly with Engineering, Design, and Go-To-Market teams to drive outcomes, • Comfortable working in a fast-paced, high-growth startup environment with shifting priorities and high expectations

Job Description Business Development Associate Are you driven by achieving goals and building new business, while helping companies prepare their workforce for the future? Then come join Big Think+! Help us forge new client relationships by running creative outreach campaigns to executives at the world’s leading companies. Big Think+ is a fast-growing e-learning platform that’s helping develop leaders and transform culture at companies like Marriott, Bank of America, and Tory Burch. We have a library of video-based microlearning content that features more F500 execs, Ivy League academics, and best-selling authors than any other leadership solution on the market. What you’ll do • Sell – Use email, LinkedIn, and phone outreach to sell potential clients on the value of speaking with Big Think+, • Prospect – Research and strategize how to market Big Think+ to companies, • Organize – Build organizational and time management skills as you maintain a territory, manage your outreach pipeline, and track communication with Salesforce.com, • Collaborative culture and mentorship in a flexible work environment, • Competitive base salary plus uncapped commission, • Advancement opportunities within a fast-growing startup, • Experience selling in a growing, competitive market, • Free access to the Big Think e-learning platform to build your leadership skills, • Comprehensive wellness benefits: free memberships to HealthAdvocate, Teladoc, OneMedical, and Talkspace, • Ability to thrive in a competitive environment, • Entrepreneurial, can-do attitude and interest in sales, • Communication, critical thinking, and organizational skillsThis is an in-person position at the WeWork building located at 33 Irving Pl. with flexibility to periodically work from home. Salary: $55,000/year base salary, $80,000/year On-Target Earnings including monthly bonus potential. Powered by JazzHR pkGRTIIn3L

Job Description Do you love food and have a passion for cooking? Do you want to work for a company with a strong culture and room for professional growth? Then, we might be your perfect fit! Castell Rooftop Lounge 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor As a Line/Prep Cook, it will be your mission at Boqueria® to create delicious, high-quality, memorable meals for all guests to keep them coming back. You'll also be a part of and contribute to our positive work culture. What we're looking for: • Strong understanding and passion for food, • Experience working as a cook in a high-volume restaurant, • Has the culinary skill to execute dishes and meals, • The ability to work autonomously, • The ability to learn quickly, • A good sense of humor, • The ability to be flexible, • Work with great people who love hospitality, • Competitive pay paid weekly, • Flexible scheduling, • Full- and part-time availability, • Benefits include medical, dental, vision, commuter, and supplemental options, • Paid time off and Discounted Meals, • A strong company culture with high standards Boqueria® is one of the leading Spanish tapas restaurant groups on the East Coast, with 11 locations in NYC, DC, Chicago, Nashville, Boston, West Hartford, and Atlanta. Boqueria is a lively tapas bar, inspired by the buzzy atmosphere and great food of the Barcelona "Kioskos" surrounding the renowned food market "El Mercado de la Boqueria." At Boqueria®, the open kitchens turn out tempting versions of classic Spanish tapas and small plates inspired by the season's best products. Designed for easy sharing, Boqueria® has become a go-to destination for friends, family and co-workers to connect over the sharing spirit of tapas and Spanish food. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description Cook - JdV by Hyatt, Brooklyn, NY Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced Cook for the JdV by Hyatt hotel located in Brooklyn, NY. This person will cook and prepare all food for the hotel and the hotel guests. This person will work hand in hand with the Chef de Cuisine and Food & Beverage Manager as we work to open the hotel restaurant and bar. What You Will Be Doing: • Reviews menu and reviews forecasting sheets to estimate food requirements and procures food from storage., • Keeps cooks line well-stocked with food, plates, and utensils., • Neatly arranges all foods on plates., • Keeps the kitchen as clean as possible at all times., • Washes and sanitizes dishes as part of clean up process, • Ensures proper sanitation procedures are being observed at all times., • Ensures buffet (if applicable) is set up within 10 minutes of scheduled opening, • Ensures that food for meetings and functions are ready prior to serving times., • Completes prep and/or shift checklists, kitchen inventory The Ideal Candidate: • Previous experience as a cook is required. Experience as a cook in a hotel setting is preferred., • Has their NYC Food Protection Certificate, • Has a thorough understanding of all NYS and NYC fire safety regulations About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description AREA DIRECTOR OF SALES & MARKETING At TownePlace Suites by Marriott® New York Manhattan/Times Square and SpringHill Suites by Marriott® New York Midtown Manhattan/Park Avenue, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative, and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with M&R Hotels. JOB SUMMARY Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for the hotel. Leads and manages all day-to-day activities related to the sales functions for the hotel with a focus on building long-term, value-based customer relationships that enable the achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CORE WORK ACTIVITIES • Develops, implements, and sustains aggressive solicitation program focused on increasing business., • Achieves monthly, quarterly, and annual Group & Transient booking goals, • Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segments., • Assists with the development and implementation of brand & local promotions, both internal and external., • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members for properties within area., • Monitors all day-to-day activities of direct reports., • Participates in sales calls with members of the sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property., • Assists Revenue Management with completing accurate six period projections., • Reviews sales guest satisfaction results to identify areas of improvement., • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre-and post-meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Ensures that a customer recognition program is in effect throughout Sales., • Executes and supports the company’s customer service standards., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event., • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers., • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation., • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job., • Utilizes all available on the job training tools for employees., • Minimum of 3 years' experience as a Director of Sales or in a senior sales leadership role., • Strong written and verbal communication skills., • Excellent organizational and problem-solving abilities., • Prior Marriott brand experience and New York City market knowledge required.

Job Description DIRECTOR OF SALES & MARKETING This is a future need to fill the Director of Sales role for portfolio expansion. JOB SUMMARY Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for the hotel. Leads and manages all day-to-day activities related to the sales functions for the hotel with a focus on building long-term, value-based customer relationships that enable the achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CORE WORK ACTIVITIES • Develops, implements, and sustains aggressive solicitation program focused on increasing business., • Achieves monthly, quarterly, and annual Group & Transient booking goals, • Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segments., • Assists with the development and implementation of brand & local promotions, both internal and external., • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members for properties within area., • Monitors all day-to-day activities of direct reports., • Participates in sales calls with members of the sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property., • Assists Revenue Management with completing accurate six period projections., • Reviews sales guest satisfaction results to identify areas of improvement., • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre-and post-meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Ensures that a customer recognition program is in effect throughout Sales., • Executes and supports the company’s customer service standards., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event., • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers., • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation., • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job., • Utilizes all available on the job training tools for employees., • Strong written and verbal communication skills., • Excellent organizational and problem-solving abilities., • Prior brand experience (Hilton, Marriott, IHG, Choice) highly preferred.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About The RoleYou'll be the cornerstone of our kiosk activation strategy, leading on-site deployments across North America and occasionally EMEA. Your deep understanding of hotel operations will be invaluable as you analyze reservation data to ensure our kiosks handle every scenario - from simple walk-ins to complex group blocks with routing rules. Working closely with our engineering and customer success teams, you'll translate the intricacies of hotel workflows into product requirements and configurations that actually work in the real world. This means getting hands-on with Opera PMS settings, testing kiosk hardware in our New York office, and being on-site during critical go-lives to ensure smooth implementations. You'll develop the playbooks that allow us to scale across different brands and property types, while training hotel staff to confidently support the technology. Most importantly, you'll be our eyes and ears in the field, helping us understand what hotels really need versus what we think they need. Why This Role MattersThis position is critical to Canary's mission of transforming the guest experience. You'll be the architect of our kiosk deployment strategy, directly impacting thousands of hotels and millions of guests. Your unique combination of operational expertise and technical acumen will shape how the hospitality industry adopts self-service technology. Location & TravelThis is a hybrid role based in our New York office. You'll need to be on-site regularly to work with our hardware lab, collaborate with engineering teams, and manage pre-deployment configurations. Expect 40-50% travel to hotel properties across North America with occasional trips to EMEA.Responsibilities • Lead Onboarding Execution: Own and drive the end-to-end onboarding process for kiosk properties—from qualification through post-go-live support., • Conduct Property Qualification: Collaborate with Customer Success & Engineering to complete technical qualification questionnaires, assess Opera PMS readiness, and participate in go/no-go decisions., • Configure and Pair Hardware: Set up iPads, key encoders, and payment terminals for each hotel. Work closely with the PMS integrations team to meet this goal., • Manage Hardware Shipments: Coordinate kiosk hardware logistics. In the interim (prior to finalizing a logistics vendor), own the shipping process including packaging, configuration validation, and delivery tracking., • Deploy On-Site: Travel to hotel properties for kiosk deployments, lead on-site setup, run test reservations, and ensure successful end-to-end check-in flow with live guests., • Train Hotel Staff: Deliver hands-on training during onsite visits using our standard operating procedures (SOPs). Ensure hotel teams are confident in using and supporting the kiosk post-deployment., • Validate Real-World Readiness: Use tools like the Reservations Visualizer to inspect live reservation data to configure the Kiosk correctly and advise the hotel on operational practices (e.g., group blocks, multiple folios, routing rules, handling OTA virtual cards, night audit processes)., • Surface Product Feedback: Document gaps, issues, and suggestions from the field. Work closely with Engineering and Product to translate hotel operations insights into actionable product improvements.Qualifications, • 4+ years of hands-on hotel operations experience as a Front Desk Agent, Front Desk Manager, Director of Rooms or General Manager., • Expert-level proficiency in Opera PMS as a power user with mastery of operations across all departments (front desk, housekeeping, accounting, reservations, night audit). You should be comfortable performing complex operations like managing shared reservations, setting up routing rules, handling multiple folios, processing refunds, and configuring rate codes. Deep understanding of hotel payment workflows is essential - including authorizations, settlements, deposit handling, and reconciliation processes., • Experience handling the full spectrum of hotel scenarios including group blocks, room sharing, split payments, comp stays, day-use reservations, walk-ins, and complex corporate billing arrangements. You should have knowledge of hotel industry standards and brand requirements for guest check-in/check-out procedures, plus familiarity with common hotel integrations like key card systems, payment terminals, and channel managers., • Comfortable adopting modern tech tools and workflows (Slack, Notion, documentation platforms) with the ability to communicate effectively with engineering and product teams., • Outstanding communication skills to work with stakeholders ranging from hotel staff to executive leadership, • Ability to travel 40-50% of the time for on-site implementations, • Experience with other PMS systems (Maestro, Infor, StayNTouch, Synxis) or hotel technology systems (Channel Managers, Revenue Management Systems, CRS), • Certification in Opera PMS or other hotel systems

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! Do you want your designs to delight 1000s of hotels and millions of users? We're looking for a passionate and innovative Product Designer to join our dynamic team. In this role, you will be at the forefront of designing intuitive, engaging, and aesthetically pleasing digital products that meet both the needs of our clients and their customers. As a key player in our product development team, you'll collaborate closely with Product Managers, Engineers, and other stakeholders to create seamless user experiences across our product lineup. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally.Responsibilities • Research. Talk to customers, dig into data, and unearth insights to help inform design and product decisions, • Analyze. Analyze user and other data sources to generate user journeys, define personas, and create product hypothesis, • Design. Create wireframes, high-fidelity mockups, diagrams, and other artifacts to inform and guide the development of the Canary Technologies products., • Collaborate. Work directly with cross-functional product teams, incorporating decisions, feedback, and tradeoffs into the design., • Iterate. Be comfortable working in an agile, iterative environment and know how to help work towards the ideal design in incremental steps., • Communicate. Vocalize opinions internally and clearly communicate work product and the rest of the organization to build alignment and bring folks along on the design journey., • Take Initiative. Take initiative where you see gaps and help build design thinking and design processes at a fast scaling product companyRequirements, • 4+ Years experience in a product design role developing web experiences, • Experience in B2B (SaaS preferred), • Experience with Figma, Sketch, Adobe Illustrator/Photoshop, Invision, Miro, Mural, and other similar design tools, • Experience building and contributing to design systems/style guides, • Experience with interaction and UI design and the development of mocks/comps, • BA/BS or relevant work experience

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are looking for a highly motivated individual to join Canary's as a Talent Acquisition Manager, responsible for recruiting top talent and ensuring our company attracts, hires, and maintains a strong talent pipeline. The ideal candidate is someone with at least 5+ years of experience at fast growing technology companies, and is an energetic self-starter who is eager to get their hands dirty while building out the talent acquisition function. This opportunity will provide close interaction with senior leaders. We are an organization that strongly believes in meritocracy and performance. There is significant opportunity for advancement and growth in this role, both of which are based on performance and talent. Responsibilities • Collaborate with senior leaders to create a recruitment process and execute such, • Advertise open jobs and post them on various job boards and social media channels, • Conduct proactive candidate sourcing, • Sort and screen candidate resumes, • Schedule phone and in person interviews, • Process position requisitions and process all applications, resumes, and internal job postings, • Utilize, maintain and update ATS to track applicants and improve existing processes, • Administer pre employment testing as required, check references, • Address candidate questions and assist them with the interview process, • Ensure a positive candidate experience, • Own recruiting agency relationships on behalf of every department, • Provide insights on Talent Attraction function (funnel, sources, conversion, retention)Qualifications, • BA/BS in Business Administration or related field or years of experience, • 5+ years of experience in sourcing applicants for SaaS companies for positions including, engineering, marketing, sales, and customer success, • Experience with Lever, LinkedIn Recruiter, Google Suite preferred, • Comfort with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done and then doing it, • Experience in recruiting for fast growing SaaS organizations, • Proven analytical and problem solving skills

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleIf you're interested in working with us but don't see the right job posted for your skill set, please apply to this listing by submitting your resume! We’re always looking to add hard-working, talented members to our team. One of our Talent Acquisition team members will reach out to you if there's a fit for any of our upcoming roles.We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role: As a Business Intelligence Manager at Canary Technologies, you’ll ensure that business and customer decisions are powered by reliable, trusted data. You’ll build the data models, pipelines, and dashboards that turn complex hospitality data into clear insights, enabling teams across Product, Customer Success, and GTM to move faster and smarter. This role is part of Canary’s Product organization and will report directly to the Product Strategy & Operations Lead. This NYC‑based, hybrid role is hands‑on with SQL and BI tools and focuses on making our data consistently analysis‑ready. Responsibilities • Model & structure: Design clean, performant table structures and semantic layers in our warehouse (e.g., Snowflake) that enable consistent, self‑service analysis., • Data accuracy & trust: Establish data quality checks (e.g., dbt tests/observability), reconcile sources, and monitor KPIs that signal freshness, completeness, and accuracy across dashboards., • Customer data feeds: Own automated data feeds (API/SFTP) and scheduled enterprise reports; maintain reliability and documentation for multi‑property hotel groups., • Cross‑functional partnership: Work closely with Data Engineering to land reliable sources and with Product/CS/GTM to translate requirements into BI solutions that drive decisions., • Dashboards & portfolio analytics: Build and maintain executive‑ready dashboards and Portfolio Analytics for hospitality customers, aligned to field metrics used by hotel teams., • Governance & documentation: Define naming conventions, metric definitions, and documentation so teams can self‑serve with confidence., • Launch enablement: Lead BI readiness for new products/features—from data requirements and instrumentation guidance to launch reporting and training.Qualifications, • Bachelor’s degree in Statistics, Data Science, Engineering or related field (or equivalent experience)., • Advanced SQL skills and strong experience building/operating transformations and pipelines in production., • Hands‑on with the modern data stack: dbt, Airflow/Prefect, and cloud data warehouses (Snowflake/BigQuery/Redshift)., • Proficiency with BI tools (Looker/Tableau/Omni) including dashboard development and semantic/data modeling., • Familiarity with Git and collaborative development workflows (branching, PRs, code review)., • Demonstrated ability to ensure data accuracy and accessibility and to partner with engineering on data design and contracts., • Strong stakeholder and project management skills. Comfortable prioritizing competing requests and meeting deadlines in a fast‑moving environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a visionary Technology Partnerships Lead to spearhead our integration ecosystem and drive strategic alliances with Property Management Systems providers, payment processors, and other critical technology partners. This role is crucial for expanding our market reach, enhancing our product capabilities, and creating seamless integrations that deliver exceptional value to hotel customers. You will identify and prioritize strategic opportunities, negotiate complex agreements, and work cross‑functionally to deliver high‑quality integrations that strengthen Canary’s position as the preferred hospitality technology platform.Responsibilities • Partnership Strategy & Development:, • Develop and execute a comprehensive partnership strategy aligned with Canary’s business objectives and product roadmap., • Identify, evaluate, and prioritize opportunities with PMS providers, payment processors, and hospitality technology vendors through market and competitive analysis., • Build relationships with key decision‑makers at target partner organizations., • Partnership Execution & Management:, • Lead end‑to‑end negotiations, including commercial terms, technical requirements, and legal agreements., • Develop joint business plans with strategic partners, including revenue targets, integration roadmaps, and go‑to‑market strategies., • Manage a portfolio of existing partnerships and drive mutual success and expansion opportunities., • Track and report performance metrics such as integration adoption, revenue impact, and customer satisfaction., • Technical Integration & Product Collaboration:, • Collaborate with engineering and product to define integration requirements and technical specifications., • Oversee technical onboarding for new partners to ensure smooth and timely integrations., • Partner with product management to prioritize partnership‑driven features and enhancements., • Serve as the internal advocate for partner needs and feedback., • Cross‑functional Leadership:, • Partner with sales and customer success to leverage partnerships for acquisition and retention., • Collaborate with marketing on co‑marketing initiatives, joint case studies, and announcements., • Work with legal and finance on agreements, revenue sharing models, and compliance., • Present partnership updates and recommendations to executive leadership., • Market Presence & Industry Relations:, • Represent Canary at industry events, conferences, and partner meetings., • Strengthen Canary’s reputation as a preferred integration partner within hospitality tech., • Stay current on industry standards, emerging technologies, and regulatory changes affecting hospitality payments and integrations.Qualifications, • Required Experience:, • 5+ years in strategic partnerships, business development, and/or product management, ideally in hospitality tech, SaaS, or fintech., • Proven track record negotiating and managing complex B2B partnerships that drive meaningful business results., • Experience with APIs, technical integrations, and modern software architecture., • Strong understanding of the hospitality technology landscape, including PMS systems, payment processing, and hotel operations is preferred., • Technical & Business Acumen:, • Ability to communicate technical concepts clearly to technical and non‑technical stakeholders., • Experience with payment technologies and PCI considerations is highly desirable., • Strong analytical skills to evaluate opportunities based on market potential, technical feasibility, and strategic fit., • Experience building business cases, financial models, and ROI analyses., • Leadership & Communication:, • Exceptional communication and presentation skills with the ability to influence and build consensus across all levels., • Strong project management skills and the ability to manage multiple complex partnerships simultaneously., • Demonstrated success operating in a fast‑paced, ambiguous environment and leading cross‑functional initiatives., • Preferred Qualifications:, • Existing relationships with major PMS providers, payment processors, or hospitality technology vendors., • Experience with marketplace or platform business models.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Design Lead to join a team of dedicated product designers and help elevate our product suite to the next level. This role offers the opportunity to shape the design direction of a high-impact, fast-scaling product used by millions of guests and hotel customers around the world. As a design leader, you will drive the full lifecycle of product design, from user research and data analysis to crafting high-fidelity prototypes and implementing scalable design systems. We’re looking for a design professional who combines strategic thinking with executional excellence. You’ll lead design initiatives that shape the future of our product suite and help to establish a culture of design excellence across the company. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. Come join us and build products that users love, with a company that values your expertise and creativity. Responsibilities • Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences, • Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture, • Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products, • Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses, • Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives, • Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision, • Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasmQualifications, • 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces, • Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems, • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro.A portfolio showcasing high-quality, user-centered design work across the product lifecycle, • Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards, • Strong communication skills to articulate design decisions and collaborate with cross-functional teams

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is transforming how hotels operate and how guests experience their stay. As Head of Design, you will set a compelling multi‑year design vision and turn bold ideas into durable outcomes that customers feel and the business can measure. You’ll operate at the intersection of strategy and execution: creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for craft, accessibility, and reliability. You will treat our design portfolio like a business by owning the KPIs, making focused bets, and iterating quickly based on customer truth and data. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.Responsibilities • Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile., • Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture., • Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity., • Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes., • Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression., • Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions., • Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups., • Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact., • Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts.Qualifications, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Night Auditor - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a full-time Night Auditor to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will reconcile all business transactions at the hotel as well as check-in and resolve any guest problems. What You Will Be Doing: • Greets, registers, and assigns rooms to guests. Issues room key and gives directions., • Keeps records of room availability and guests' accounts, • Ensures all paperwork is completed from the Front Desk and F&B computer systems., • Closes out the day for both the Front Desk and F&B computer systems., • Runs reports for the previous day's business., • Makes, confirms, and cancels reservations, • Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure. The Ideal Candidate: • One year cash handling experience, • One year experience at a Front Desk position (in a hotel), • Ability to work nights and weekends, • Experience with Microsoft Office, spreadsheets and accounting We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleThe Recruiting Coordinator at Canary Technologies will provide key administrative and coordination support to our Talent Acquisition team. In this role, you will be a vital part of the hiring process, helping to ensure a seamless and positive experience for all candidates. You will focus on the basics of recruitment operations by handling a variety of tasks, including scheduling, candidate communication, and assisting with projects aimed at improving our recruitment processes. This is a great opportunity to get hands-on experience in a fast-paced environment and grow your skills in recruiting.Responsibilities • Coordinate candidate interviews, working with a recruiter to manage calendars and schedule interviews., • Assist with candidate communications, sending out confirmation emails and answering basic questions., • Enter and maintain candidate data in our applicant tracking system (ATS), ensuring all information is accurate and up-to-date., • Support the recruitment team with general administrative tasks, such as preparing materials or organizing files.Qualifications, • 1+ years of experience in a recruiting coordination or administrative support role., • Excellent communication skills, both written and verbal., • Basic computer skills, with a willingness to learn new software.

Job Description Director of Housekeeping Pay Rate: $70K-$80K/year Location: SpringHill Suites Manhattan TimesSquare 223 W 46th St.New York, NY 10036 SUMMARY: Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors. RESPONSIBILITIES: • Maintains room quality based on hotel and Franchise objectives., • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the housekeeping department., • Works to ensure high scores for cleanliness and other housekeeping related items on all Franchise inspections. Develops and maintains a deep cleaning schedule., • Inspects or delegates inspections of all guest rooms cleaned by room attendants., • Develops an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained., • Ensures final inspection of al housekeeping-related work., • Initiates new procedures to increases efficiency of labor and safe chemical and equipment use., • Keeps abreast of advances in the Housekeeping field and works to improve methods and productivity. Reviews guest comment cards and complaint letters and takes action., • Follows-up and maintains compliance with all Franchise, Safety and OSHA programs, policies, procedures, and reports., • Ensures compliance with key control procedures as they relate to the Housekeeping department. Ensures that any and all storage areas are kept secure at all times., • Maintains first aid kit supplies for use by employees within the Housekeeping department., • Directs and leads the department in the writing of work orders and works closely with the Chief Engineer to ensure the success of the hotel’s preventative maintenance program., • Ensures all housekeeping and laundry equipment is maintained in working order., • Recommends ideas and follows through with renovating, refurbishing, and decorating guestrooms. Enforces standard procedures for the acceptance, security, and return of guest lost and found items., • Assists the General Manager in the development of the department’s annual budget. Monitors performance against plan., • Performs housekeeping, laundry, and/or house person functions whenever necessary. Completes MOD responsibilities as required., • Communicates and ensures follow-through on guest requests and/or complaints., • Completes daily housekeeping paperwork in a timely manner., • Assists the other department managers in the solution of guest-related improvements as they pertain to the housekeeping department., • Communicates with the other department heads to provide the necessary information flow for the smooth operation of the hotel., • Communicates the discrepancies in room status, and ensures that corrective action is taken., • Complies and reports accurate room status to Front Desk. Reports immediately any and all unusual activity, behavior, and appearances to the General Manager., • Assists Management with any and all internal investigations. Assures complete communication within departments for all staff members. Conducts regular Housekeeping department meetings., • Provides modified work duty for all employees recovering from work related injuries., • Maintains sufficient supplies and materials for department operations, while maintaining inventory levels and cost- control., • Orders, receives, and verifies shipments of supplies and/or any other department items based on quantity and price., • Maintains working relationship with vendors and supplies to ensure effective quality products and service., • Inventories all guestrooms, housekeeping closets, or other areas including the housekeeping office and laundry room for furniture, linens, literature, accessories, supplies, and equipment, and/or any other items., • Report all accidents and incidents to management immediately. Responsible for the overall directions, coordination, and evaluation of this unit., • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws., • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Proven experience as a Housekeeping Manager, Executive Housekeeper, Director of Housekeeping or similar role preferably within Marriott brand., • Strong leadership and team management skills., • Excellent organizational and multitasking abilities., • Knowledge of housekeeping operations, cleaning products, and health & safety standards., • Outstanding communication and interpersonal skills., • Ability to work flexible hours, including weekends and holidays., • Proficiency in hotel management software (FOSSE) is a preferred., • High school diploma or equivalent; additional certification in hospitality or management is desirable.