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Job DescriptionJob Title: Director of RoomsLocation: South U.S. (Relocation Assistance Provided)Company: Confidential – Full-Service Marriott International Property We are seeking an experienced Director of Rooms to lead Front Office and Housekeeping operations for a full-service Marriott property in the Southeast. This role is responsible for driving guest satisfaction, operational consistency, and team performance across the Rooms Division. • Lead and develop Front Office and Housekeeping teams, • Drive guest satisfaction and service standards, • Manage labor, budgets, and departmental performance, • Partner with executive leadership on operational strategy Requirements • 3+ years in Rooms Division leadership (Director or Assistant Director level), • Full-service Marriott or comparable brand experience required, • Strong leadership and operational execution skills Benefits • Base salary up to $110,000, • 20% annual bonus, • Relocation assistance available, • Full benefits package

Job Description ABOUT THE PROPERTY City Express by Marriott New Orleans I-10 is a select-service hotel offering modern, efficient accommodations for both business and leisure travelers. We are committed to delivering genuine Marriott hospitality with a warm, local New Orleans touch. We are looking for a motivated and experienced Front Office Manager to lead our front desk operations and set the tone for outstanding guest experiences. POSITION SUMMARY The Front Office Manager is responsible for overseeing all front office operations including check-in/check-out, reservations, guest relations, and team leadership. This role manages day-to-day operations ensuring quality, standards, and meeting guest expectations on a daily basis, while keeping the Front Office team focused on driving guest satisfaction and the desired financial results. KEY RESPONSIBILITIES Operations & Guest Experience • Supervise and manage all front desk operations during assigned shifts, ensuring a seamless and welcoming guest experience from arrival to departure, • Conduct department meetings and continually communicate a clear and consistent message regarding Front Office goals to produce desired results, • Handle guest complaints, special requests, and escalations promptly and professionally, • Manage room inventory, rate assignments, and availability in coordination with the General Manager, • Oversee all check-in, check-out, and cashiering procedures ensuring accuracy and compliance with Marriott brand standards, • Process and manage reservations, cancellations, and modifications via Lightspeed PMSTeam Leadership, • Supervise and manage employees; manage all day-to-day operations; understand employee positions well enough to perform duties in employees' absence, • Schedule, train, coach, and evaluate front desk associates; conduct performance reviews and progressive discipline as needed, • Establish and maintain open, collaborative relationships with employees; bring issues concerning employee satisfaction to the attention of Human Resources, • Assist in interviewing and onboarding new front office team membersBrand Standards & Compliance, • Ensure all Marriott brand standards and City Express service protocols are consistently upheld, • Maintain compliance with Marriott's Guest Experience standards and Bonvoy loyalty program procedures, • Act as Manager on Duty (MOD) as requiredREQUIRED QUALIFICATIONS, • Minimum 1–2 years of front office or front desk experience at a Marriott-branded property (required), • Proficiency in Lightspeed PMS (mandatory — candidates without Lightspeed experience will not be considered), • High school diploma or GED; 2 years experience in guest services, front desk, or related professional area, • Strong working knowledge of Marriott brand standards, Bonvoy loyalty program, and Marriott's service culture, • Excellent verbal and written communication skills, • Proven ability to lead a team in a fast-paced hotel environment, • Availability to work flexible shifts including evenings, weekends, and holidays as neededPREFERRED QUALIFICATIONS, • Associate's or Bachelor's degree in Hospitality Management or related field, • Experience with Revenue Management fundamentals and OTA platform management, • Bilingual (English/Spanish) a plusBENEFITS, • Paid Time Off: Paid vacation and sick leave, • Hotel Discounts: Marriott Explore Rate — discounted hotel stays at Marriott properties worldwide for you and your family, • Career Growth: Access to Marriott's global training and development programsHOW TO APPLY Apply directly through CareerPlug / ADP. Please include your resume and a brief cover letter highlighting your Marriott brand experience and Lightspeed PMS proficiency. City Express by Marriott New Orleans I-10 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Blue Sky Hospitality Solutions - - Responsibilities: Clean and maintain the appearance of the hotel public areas; Perform deep cleaning of assigned areas; Set up and maintain complimentary hotel lobby functions including coffee service and nightly concierge events; Clean and set up meeting room fun

Blue Sky Hospitality Solutions - - Responsibilities: Wash, iron, fold and distribute all soiled linens, towels, napkins and tablecloths; Understand operation of washing machines and dryers; Sort all hotel linen according to type, color, size; Pre-treat stained linen before washing; Maintain clean w

Blue Sky Hospitality Solutions - - Responsibilities: Setting up workstation with the necessary equipment; Prepping minor ingredients to use for cooking; Utilizing different equipment (cooker, grill, etc.Monitoring stock/inventory; Preparing exquisite dishes.

Marriott Hotels - 921 Canal Street - Responsibilities: Prepare ingredients for cooking, including portioning, chopping, and storing food; Operate ovens, stoves, grills, microwaves, and fryers; Test foods to determine if they have been cooked sufficiently; Monitor food quality while preparing food; S

Marriott Hotels - 614 Canal Street - Responsibilities: Prepare special meals or substitute items; Regulate temperature of ovens, broilers, grills, and roasters; Pull food from freezer storage to thaw in the refrigerator; Prepare and cook food according to recipes, quality standards, presentation sta

Monitor food quality while preparing food. Marriott Hotels - 500 Canal Street - Responsibilities: Prepare ingredients for cooking, including portioning, chopping, and storing food. Test foods to determine if they have been cooked sufficiently.

Marriott Hotels - 555 Canal Street - Responsibilities: Prepare ingredients for cooking, including portioning, chopping, and storing food.Operate ovens, stoves, grills, microwaves, and fryers.Test foods to determine if they have been cooked sufficiently.Monitor food quality while preparing food.Follo

Patrol all areas of the property; assist guests with room access.Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.Lock property entrances when required.Conduct daily physical hazard inspections.Respond to accidents, contact EMS or administer firs

Marriott Hotels - 921 Canal Street - Responsibilities: Deliver exceptional guest experiences through concierge services at The Ritz-Carlton property.

Patrol all areas of the property; assist guests with room access.Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.Lock property entrances when required.Conduct daily physical hazard inspections.Respond to accidents, contact EMS or administer firs

Blue Sky Hospitality Solutions - - Responsibilities: Operate all kitchen and dishwashing equipment safely.Wash dishes, glassware, equipment, and silverware by hand when necessary.Keep area in kitchen clean and free of debris and water.Restock all supplies and stock any deliveries received in a time

Previous hotel Front Desk and Hilton brand experience is preferred.

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

The objective of the Valet Attendant is to ensure the safety of all guest vehicles at all times to provide superior guest service (internal and external) and to ensure the efficient delivery of guest vehicles.Attendants will also ensure and be accountable for all Dispatch/computer related key entry

Marriott Hotels - 921 Canal Street - Responsibilities: Set tables, assist the kitchen, or cleaning work areas and replenishing supplies to support smooth food and beverage operations; Manage the menu and seating to ensure a positive guest experience; Maintain professional appearance and adhere to Ri

Previous experience in hospitality or customer service roles preferred. Knowledge of hospitality management principles. If you are passionate about delivering outstanding guest services and thrive in a dynamic hospitality environment, we would love to hear from you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you

License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Ensure guests receive clean and spotless china, silverware, and glassware.Provide Cooks, Bussers, Bartenders, and Servers with support and assistance.Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way.Some of your responsibi

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Assist in supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Entry level management position that assists in supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. High school diploma or

Courtyard by Marriott New Orleans Dwntwn Near the French Qua, 124 Saint Charles Ave, New Orleans, Louisiana, United States, 70130 VIEW ON MAP. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard,

Our jobs aren't just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience that is memorable and unique.Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of

Blue Sky Hospitality Solutions - - Responsibilities: Clean all assigned areas, including vacuuming, dusting, removing stains, and washing and changing bed linens and towels; Keep common areas tidy and well-maintained; Maintain all equipment, reporting any issues or damages to management; Keep linen

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio of brands with Marriott International.

Marriott Hotels - - Responsibilities: Provide exceptional guest service at the front desk and manage check-in/check-out processes.

Blue Sky Hospitality Solutions - - Responsibilities: Provide great customer service to guests by giving directions, making recommendations, or answer other questions guests may have; Ensure cleanliness of lobby restrooms by frequently mopping, dusting, refilling paper needs, and replenishing soap;

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Marriott Hotels - - Responsibilities: Provide turndown service and housekeeping to ensure guest rooms meet Ritz-Carlton standards.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you

In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway c

Marriott Hotels - 921 Canal Street - Responsibilities: Clean guest rooms and public spaces to Ritz-Carlton Gold Standards; Stock carts with supplies for housekeeping; Respond to guest requests and deliver services as needed; Assist with safety and compliance as directed; Maintain confidentiality and

In joining Courtyard, you join a portfolio of brands with Marriott International. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Additional Information Job Number 26047706 Job Category Rooms & Guest Services Operations Location** New Orleans Marriott Warehouse Arts District, 859 Convention Center Blvd, New Orleans, Louisiana, United States, 70130 VIEW ON MAP (https://www.New%20Orleans%20Marriott%20Warehouse%20A

Courtyard%20by%20Marriott%20New%20Orleans%20French%20Quarter/Iberville%2C%20910%20Iberville%20St%2C%20New%20Orleans%2C%20Louisiana%2C%20United%20States%2C%2070112) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $25. OR - 2-year degree from an accred

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

Our Property Administrative Specialists play an important role in a number of vital hotel functions.At our hotels, Property Administrative Specialists work across departments (e.Guest Services, Engineering, Food & Beverage) to support administrative needs.Whether providing administrative support (e.

Marriott Hotels - 555 Canal Street - Responsibilities: Prepare documents using word processing, spreadsheet, database, or presentation software; Serve as the point of contact for clients and vendors; Act as the liaison between the Sales Office and clients throughout the event process (pre-event, eve

Property Administrative Specialist.Our Property Administrative Specialists play an important role in a number of vital hotel functions.At our hotels, Property Administrative Specialists work across departments (e.Guest Services, Engineering, Food & Beverage) to support administrative needs.Whether p

Job DescriptionJob Summary City Express by Marriott New Orleans I-10 is seeking an experienced and guest-focused Front Desk Agent with prior Marriott brand experience. The ideal candidate will be responsible for delivering exceptional guest service while ensuring compliance with Marriott standards and procedures. Key Responsibilities • Greet and assist guests with check-in and check-out processes, • Manage reservations, room assignments, and guest requests, • Handle guest inquiries and resolve issues in a professional manner, • Maintain accurate records using Marriott systems (PMS), • Coordinate with housekeeping and maintenance teams for smooth operations, • Ensure adherence to Marriott brand standards and guest service expectations Qualifications, • Mandatory: Prior experience working with a Marriott-branded hotel, • Experience with hotel systems (Opera, MARSHA, or similar) preferred, • Strong communication and customer service skills, • Ability to work flexible shifts, including weekends and holidays, • Professional demeanor and attention to detail Preferred Skills, • Problem-solving ability, • Team-oriented mindset, • Ability to handle high guest volume efficiently Compensation & Benefits, • Competitive hourly pay (based on experience), • Growth opportunities within Marriott and Garnet Hotels, • Supportive and professional work environment