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Job DescriptionDescription: JOB TITLE: HOUSEKEEPER DEPARTMENT: HOUSEKEEPING/ ROOMS REPORTS TO: HOUSEKEEPING MANAGER JOB TYPE: FULL-TIME Summary: As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable. Qualifications: • 1-2 years of experience hotel housekeeping preferred, • Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner, • Service oriented style with professional presentation, • High energy and attention to detail, • Willingness to respond quickly to guest requests, • Teamwork and partnership attitude towards fellow associates and management, • Flexible work schedule including availability on weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance, • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time Fulltime Employees • Personal time after 90-days, • Insurance benefits after 90-days Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: Responsibilities: • Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area., • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms., • Strip dirty linens off beds., • Replace dirty linens and terry with clean items., • Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances., • Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)., • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials., • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information., • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation., • Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: HOST/HOSTESS HOTEL/RESTAURANT JOB DESCRIPTION SUMMARY: The Host/Hostess for Summit Hospitality Group is responsible for delivering and managing a standard complimentary first impressions each day according to the specific brand’s policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and people management, and a sense of urgency in all matters. This is an hourly position. PREREQUISITES/QUALIFICATIONS: · Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred. Minimum 2+ years’ experience in high volume polished casual setting. · Exceptional people skills: ability to train others quickly and efficiently. · Proficient with inventory control and people management. · Professional communication skills both verbal and written (English Proficiency). DUTIES & RESPONSIBILITIES: · Arrive at work with the full first hour devoted to restaurant readiness prior to opening. · Prepare all floor plans, designate server/buddy zones for optimal guest experience. · Prepare the host/hostess stand with relay radio systems fully charged and ready to communicate with other hostess staff as reservations and walk-ins enter the hotel and arrive to the 7th floor. The expectation is to be on a continuous reservation waiting list. · Arrange Open Table reservations and map out a server ready plan for staggered tables and having all hospitality areas completely mapped out and designated based on guest notes, server strengths, and special occasion parties, groups, and tours for smooth shift. · Remain cognizant of flow of service and prepared to adjust and flex continuously including but not limited turning tables, pre-bussing, and cleaning tables to reset upon guest expectation and doing everything possible to adhere to guest requested notes. · Constantly check-in with lead, supervisor, or management and let escalated guest complaints, if any, be resolved by management team only upon information. · Set up hostess stand and ensure all notes, relays, and management is good with your close and reset for the following shift and checkout with management team properly. · Always monitor guest satisfaction levels throughout the shift by circulating the floor. · Uniform should be constant smile, business casual attire, no lavish facial piercings or hair coloring, and any visible tattoos should be tasteful or hidden upon request. · Greet guests during frequent visits to elevator, restaurant, or special occasion area. · Help assist with any storage areas, breakdown of restaurant and/or bar responsibilities and last check on guest experience within close before closing reservations or adhering to walk-ins and guest wait list. Please ensure memorable guest experiences from start to finish by always rolling out red carpet commitment and say hello and bye to every guest. · Duties are subject to change and additional responsibilities/tasks may be assigned as needed by the lead, supervisor, or management team. Mainly assisting with finishing the last hour of service by ensuring that service staff are set up for success with restock of glassware, water, B&B dishes, silverware rollups, and cleanliness of tables for next shift especially if brunches or banquets occur the next business day. WORK ENVIRONMENT: · Flexible schedule including early mornings on weekends, early afternoon for weekdays, and flexible to work banquets and food run as necessary. · Valid Driver’s license and SS Card, Birth Certificate, or Passport · Food Handling certifications as required by applicable law · Able to sit, stand, walk, lift, bend, and reach for extended periods of time · Able to lift 50 lbs. Benefits: · Vacation/Personal time for Fulltime Associates · Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental Insurance for Fulltime Associates · Hotel Discounts · Quarterly Bonuses Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: COURTYARD BISTRO ATTENDANT: AM/PM FLEXIBLE HOTEL JOB DESCRIPTION Summary: Providing exceptional service to guests by promptly welcoming and courteously serving guests, engaging in a polite conversation when time permits. Be fully informed of beverage and menu offerings for breakfast & bar, in anticipation of guest needs and to delivering attentive service. Maintaining a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations. Ensure the bar and its equipment are clean and fully functional. One year of Bartending experience is preferred. Clear, effective communication in written and verbal English is required. You must be able to accurately count cash and efficiently process transactions using company systems. You also must be able to operate bar equipment. Awareness of compliance with all liquor laws, Interstate guidelines, policies and procedures is required. This position requires continuous movement and being on your feet for prolonged periods of time. Requirements: • Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs., • Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques., • Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times., • Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system., • Clear and clean tables; reset counters and tables., • Maintain kitchen and wait station by keeping area tidy and clean and stock kitchen and bar at the end of each shift., • Inventory food supplies and equipment weekly. Request supplies as needed., • Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea., • Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift., • Prepare orders as requested, • Ensure complete knowledge of all liquor brands, wines, beers and non-alcoholic selections, correct glassware and garnishes., • Prepare and serve food courses and beverages to guests., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Complete closing duties, including restocking items, turning off lights, folding napkins, requisition of all necessary supplies and transport from storeroom to Bistro. Set up all condiments and beverages according to service standards etc., • AM/PM Flexibility Required

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: BREAKFAST HOST/HOSTESS DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand’s policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where “Service is the Ultimate Amenity”. Qualifications: • Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred., • Exceptional people skills: ability to train others quickly and efficiently., • Proficient with inventory control and waste management., • Arrive at work at normally around 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation., • Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea., • Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift., • Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line., • Prepare waffle batter and fill dispenser if applicable., • Set up bakery items with muffins, danish, and breads., • Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc., • Monitor food levels and refresh as necessary, clears and cleans breakfast dishes., • Greet guests during frequent visits to eating area., • At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables., • Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess., • Food deliveries may be made 2-3 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas., • Follow directions of Supervisor., • Flexible work schedule including early mornings and weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance, • Able to sit, stand, bend, reach or walk for an extended period of time Fulltime Employees • Personal time after 90-days, • Insurance benefits after 90-days Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older Requirements:

Job Description Regional Director of Sales - Hospitality in Raleigh, NC, US The Regional Director of Sales holds the responsibility for executing impactful sales strategies to enhance hotel profitability and ensure top-notch customer satisfaction. This role is centered on achieving or exceeding revenue targets for occupancy and average daily rate (ADR) throughout Shri Hotels’ collection. Close coordination with hotel management and revenue teams is essential to align strategies and optimize growth opportunities. The ideal candidate will demonstrate a successful sales leadership background in the hospitality industry and play a crucial role in propelling revenue achievements. This role mandates the individual to be located in the Raleigh-Durham area and be present in the office on a full-time basis. Key Attributes • Proactive, self-motivated, and target-driven with a dedication to surpassing expectations., • Excellent communication, interpersonal, and presentation skills., • Results-driven with a focus on revenue enhancement and guest contentment., • Competitive salary with performance-linked incentives., • Comprehensive Health Insurance coverage., • Generous Paid Time Off (PTO) allowance., • Formulate and execute strategies to drive new business and enhance hotel revenue growth., • Identify, assess, and attract new business opportunities to meet revenue targets., • Evaluate business prospects and ensure closure of the most profitable deals based on market conditions., • Promote additional business opportunities to maximize revenue potential., • Stay informed about market trends, competitors, and industry advancements to guide sales strategies effectively., • Collaborate with Corporate Team, General Managers, and Revenue Management team to align sales strategies with pricing and hotel objectives., • Respond promptly to group sales leads and oversee event communication and implementation efficiently., • Act as a liaison between the hotel and clients throughout the event sales process., • Cultivate and manage relationships with key clients to provide VIP recognition and exceptional service., • Address and resolve customer issues and complaints promptly., • Utilize guest feedback and surveys to pinpoint areas for service enhancement., • Create and maintain sales-related documents like contracts, proposals, and event orders., • Manage department budget, process payroll, and oversee accounting and purchasing functions., • Keep accurate records of sales activities and client interactions., • Ensure proper handling of payments and assist with any billing-related concerns.Qualifications:, • Minimum of 5 years of experience in hotel sales, with a background in both transient and group sales being essential., • Bachelor’s degree in Hospitality Management, Business Administration, or related field, or a combination of relevant education and experience., • Proficient in interpersonal, communication, and presentation skills, with a proven ability to develop and execute successful sales strategies and lead teams effectively., • Previous experience in sales with Marriott, Hilton, IHG, Wyndham, and Choice-branded properties preferred., • Familiarity with hotel software such as MARSHA, Delphi, FOSSE, SFA, Quick Group, One Yield, Opera, OnQ, Choice Advantage, or similar systems is advantageous., • Strong organizational, time-management, and prioritization skills., • Ability to work independently and manage multiple tasks efficiently in a fast-paced environment., • Based in the Raleigh-Durham area and required to be present in the office throughout the workweek.About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 450 hotel rooms, showcasing a versatile selection of select-service properties located throughout the Southeastern United States. Our portfolio features a diverse range of assets across renowned brands such as Marriott, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations. Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner .PREREQUISITES/QUALIFICATIONS: • Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt, • Strong leadership skills, • Excellent oral and written communication skills, • Demonstrated planning and organizational ability, • Able to prioritize and quickly change direction as needs arise, • Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System, • Able to diagnose and repair simple computer problems, • Provide Customer Service to guests in an intelligent and professional manner, • Run shift reports/journals from Front Office Systems, • Prepare daily arrivals/departure reports with a strong focus on guest requests., • Makes corrections and adjustments and handles all computer problems that might occur throughout the shift, • Reviews and corrects discrepancies in the Front Desk System, • Ensures complete guest satisfaction, • Completes Guest registration process, • Must be familiar with computer systems for Guest reservation information processing, • Must verify and imprint Guest credit cards for authorization, • Must be well versed in cash handling and accurately balance house bank, • Assigns guests rooms based on preferences and availability, • Drives the Revenue Management process by selling rooms at various rates, • Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution, • Answers questions in regards to hotel facilities and services, • Answers the telephone and books reservations, • Answers Guest inquiries for local directions/events, • Recommends local area restaurants, points of interest, or needs for transportation, • Maintains cleanliness of front desk, lobby, and back office, • Follows up promptly with Guest check-ins, complaints, and other requests, • Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests, • Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity, • Participates in Hotel Safety Committee, • Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People, • Duties are subject to change and additional duties may be assigned as needed by the manager on duty, • Able to drive Company’s Vehicle for Guests Transportation to/from, • Flexible work schedule including weekends; this position is referred to as first or second shift., • Able to lift 50 lbs, • Valid Driver’s license, • Sitting, standing, reaching, and bending for extended periods of time.Requirements:

Job Description Task Force General Manager Opal Hotels Group is seeking an experienced Task Force General Manager to support various Hilton, Marriott and IHG within our portfolio. This position will be assigned to hotels as interim General Manager. While on assignment, you will lead all aspects of hotel operations which includes oversight of all departments and helping to maintain brand standards and Opal’s standard operating procedures. This position will also support corporate operations with various projects and training as needed. This is remote-based position with 90% travel. The ideal candidate will live in North Carolina and have extensive General Manager experience with Hilton, Marriott and IHG branded hotels. About the company Opal Hotels Group is an ownership and hotel management company based in Raleigh, NC. Our portfolio is primarily located throughout North Carolina, with additional hotels in Virginia, Georgia, and New Jersey. What’s the job? As the Task Force General Manager for Opal Hotels Group, you will be deployed across the portfolio to lead hotel operations, drive financial performance, and ensure exceptional guest and team experiences. This role provides hands-on leadership during hotel transitions, leadership gaps, and operational needs. The Task Force General Manager oversees all departments, manages budgets, implements brand and company standards, and partners with corporate leadership on special projects to support operational excellence across the organization. Experience with Marriott, IHG, and Hilton brand standards is required. Department: Executive Office Reports to: VP of Operations Your day-to-day Leadership • Motivate, coach / mentor, and train team members, set goals and hold team members accountable., • Provide feedback, rewards, and recognition to team members., • Develop programs and initiatives to increase team engagement that are aligned with a service philosophy., • Develop, implement and monitor team member succession planning to ensure future bench strength., • Oversee HR related actions in accordance with rules and policies., • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment and adhere to Opal’s Standard Operating Procedures., • Review and implement newly introduced/updated Opal and Brand standards., • Perform other duties as assigned. May also serve as Director of Sales., • Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget to attain financial goals., • Effectively manage and control all operational expenses including labor, overtime, supplies etc., enforce Opal’s procurement guidelines, and seek and implement cost saving strategies., • Analyze financials to drive revenues, future profitability and maximum return on investment., • Use distribution channels and technology platforms to drive revenue and maximize market share., • Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations, • Serve and build relationships with guests – ask for their feedback and show them hospitality., • Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements., • Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations., • Drive team member involvement in community organizations, activities and businesses., • Must be willing to travel 80-90% of the time to all properties within our portfolio, as needed., • High school diploma or higher-level education, • 3 years hotel experience, with preferably 2 years of management experience, or equivalent combination of education and experience, • Must be a strong leader, self-motivator, team builder and willing to work 50+ hours per week with flexibility (minimum 5 days per week)., • Experience required may vary based on size and complexity of operation., • Lead and execute the approved business plan to attain and exceed the financial goals when overseeing a property., • Maintain a high personal visibility throughout the property and throughout the day and week., • Gain and maintain excellent knowledge of local competition and general industry trends., • Handle any emergencies at the hotel., • Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team., • Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records (including new hire, disciplinary, termination)., • Closely monitor sales solicitation activities., • Conduct weekly departmental meetings and participate in daily huddles with each department head/manager to review prior day’s outcomes and today’s goals., • Conduct prescheduled weekly meetings with the department heads/managers., • Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates., • Ensure all associates are trained on emergency and security procedures and policies., • Ensure that all property equipment is in good working condition., • Successfully maintain adequate staffing., • Plan and execute monthly employee gathering., • Inspect guest rooms and facilities on a daily basis., • Ensure all training and documentation is conducted according to Opal and Brand requirements., • Ensure all licenses, certifications, and life safety documents are up to date., • Ensure response to Franchise guest surveys and online reviews (TripAdvisor, Google, Expedia, etc)., • Ensure response to credit card chargeback disputes., • Adaptability, • Effective communication skills, • Good listener, • Emphatic and tolerant, • Open with praise, discreet with criticism, • Consistent and congruent, • Rational, prudent and practical, • Willing to work on weekends and holidays if required, • Competitive Pay, • Quarterly Bonus potential, • 7 Paid Holidays per year, • Bereavement Leave, • Medical, Vision, Dental and Supplemental benefits, • 401(k) Matching up to 4%, • Life Insurance policy benefit, • PTO (Paid Time Off), • Employee Friends & Family Room Rate Discount (not valid at your place of employment) Performance shall be measured by: • Budgeted EBITDA, • Opal Audit The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: INSIDE SALES & GROUP COORDINATOR SUMMARY: The Inside Sales & Group Coordinator for the AC Hotel Raleigh Downtown is responsible for the inside group sales effort and assisting the sales and operations teams to ensure that all pre-event, event and post-event phases of group events are executed and communicated appropriately. Capture, qualify and close all new and past group leads driven through property, brand or 3rd party that drive top line revenues, market share and profitability to the portfolio of hotels within the market. In property liaison that is the primary contact for the event planner. Advocate and participate in the seamless communication between sales and operations to ensure the success of the sales efforts and customer satisfaction. SCOPE OF THE ROLE: • The expectation of this position requires a minimum 40-hour work week which includes weekends/evenings (Saturday and/or Sunday)., • Tactical and timely execution of hotel and market sales initiatives through group strategies, • Responsible for pre-event, event, and post-event planning, communicating, and executing, • Leverage our business and community relationships and drive group revenues into our portfolio of hotels, • Reactive sales efforts to maximize business opportunities and revenue, • Provide a comprehensive business partnership with our customers to drive loyalty, increase market share, and focus on customer experience, • Monitor, qualify and respond urgently to all group business inquiries, • Re-solicit all past groups for re-booking opportunities, • Effectively manage the turnover process for all group bookings to the properties, • Conduct site tours for wedding groups, blitzes, customer events and participate in trade shows, • Responsible for attending all BEO meetings to include F&B Manager & Chef. Responsible for leading Resume meetings to include AGM, GSM, and any Front Desk Supervisors., • Responsible for entering in rooming list or client requested reservations, • Responsible for ensuring that a method of payment is collected, entered into the PMS system, and authorized prior to the event, • Responsible for posting & verifying all charges on group billing prior to sending to the customer, • Responsible for distributing all banquet event orders by the direction of the Catering Sales Manager, • Responsible for communicating any changes, additions, cancellations to the sales, revenue management and operations teams, • Accurate tracking and account data entry into Customer Relationship Management system (CRM/Delphi), • Be knowledgeable about brand sales initiative, strategies, trainings, and systems, • Participate in community events, associations, and organizations to promote our company’s community presents, • Participate in assigned corporate and brand sales training, • Complete an annual self-performance appraisals, • Communicate professionally, clearly, and concisely in all written and verbal communicationRequirements:, • Previous hotel experience; preferred Marriott, • Possesses excellent guest service skills, • Highly organized and efficient; requires minimal oversight, • Excellent written and verbal communication skills, • Track record of effective communication skills amongst team members and different departments, • Working knowledge of Microsoft Word, Excel, and Outlook, • Strong work ethic; must lead by example, • Ability to prepare, audit and understand hotel banquet event orders, group actual reports and agreements, • F&B experience is a plus, • CRM system experience (i.e.: Hotel Sales Pro, Delphi) is a plus, • College degree or equivalent in Hospitality Management preferred, • Flexible work schedule, • Ability to lift 50 lbs., • Walking, sitting, standing, and bending/reaching for extended periods of time

Job Description The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: • Strong interpersonal and communication skills, • Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity, • Capable of managing multiple tasks in a dynamic environment, • Exhibits a high degree of integrity and professionalism Benefits • Competitive salary and bonus structure, • Health insurance benefits, • Paid time off Operational Oversight and Team Management • Oversee daily operations across all hotel properties to ensure consistency and quality., • Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs., • Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies., • Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness., • Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening • Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization)., • Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments., • Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period., • Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight • Collaborate with executive management to establish short- and long-term operational goals aligned with the company’s strategic objectives., • Monitor budgets, financial performance, and operational costs for each property to drive profitability., • Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance • Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs., • Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting • Work closely with the corporate team and other departments to align operational efforts with overall business objectives., • Regularly report on operational performance, challenges, and opportunities to senior management.Qualifications:, • The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham., • Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively., • Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems., • A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree., • Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina. Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Job Description As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible! Compensation: $55,000 - $75,000 yearly Responsibilities: • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them, • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings, • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep, • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service, • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized, • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meet overall hotel goals, • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest serviceQualifications:, • You must have 5 or more years of experience working in the hospitality field, • Proven customer service experience as a manager; strong guest-focused mentality, • Previous experience as a hotel manager, assistant manager, or hotel department manager required, • Demonstrate excellent organizational skills, communication skills, and problem-solving skills, • This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred, • Must be Marriott Qualified and have Marriott GM Experience About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina. Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: GENERAL MANAGER HOTEL JOB DESCRIPTION SUMMARY: The Hotel General Manager (GM) for Summit Hospitality Group is a senior leader Operations position. The General Manager is responsible for the day-to-day management of a single property (Hilton) to ensure optimum performance and continual improvement in five Key Results areas: Guest service satisfaction, profit/financial control, sales/marketing, property appearance and asset maintenance, and employee quality and morale. The General Manager is committed to running his/her hotel in accordance with Standard Operating Procedures and Policies as set out by Summit Hospitality Group. The General Manager shall see to the implementation of optimal and attractive products and services to the hotel’s target groups based on pre-agreed marketing plans and budgets. The General Manager ensures the correct production and distribution of hotel operating information to key corporate management executives including the President. The General Manager demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. LOCATION: Courtyard Crabtree Valley Starting Wage: $60,000 - $72,000 DUTIES & RESPONSIBILITIES: · Implement the operating and financial plan for the hotel using best practices and SOP policies and procedures; achieve or exceed targeted top line revenue and GOP · The expectations of this position require a minimum 50 hour work week which may include weekends/evenings (Saturday and/or Sunday). Act as a flag ship establishment for the brand · Committed to 100% guest satisfaction · Retain and maximize existing revenue opportunities and identify new revenue channels with the Sales team assigned to the property · Provide daily, weekly, and monthly reporting to Corporate Accounting · Manage the various department heads · Recruits qualified applicants and trains employees in accordance with company standards · Ensures employee related issues are resolved in a manner consistent with company policies · Committed to continuous operational improvement · Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness, and overall property appearance · Ability to organize multiple projects, prioritize multiple tasks, and meet deadlines · Successfully communicates and works with senior operations management · Embodies the Summit Hospitality Group culture: Where Service is the Ultimate Amenity · Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA · Responsible for preparing property operating budgets and business segment forecasts with Summit Hospitality Group’s Revenue Management team · Responsible for preparing yearly capital expenditure budget · Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit · Explains and manages financial activities; reconciles all financial accounts with Corporate Accounting; monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks · Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors · Works directly with Sales team to meet revenue objectives · Make sales calls · Identifies and seeks out potential business in local market. Maintains relationships with local companies and key leaders to increase property visibility within local market including City Convention and Visitors Bureau, Chamber of Commerce, etc. · Promotes 100% guest satisfaction throughout property; instills the 100% guest satisfaction objective to AGM/GSM/and hourly associates · Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives · Recruits qualified candidates and trains them to company standards · Motivates and gives direction to all employees; acts as the Chief Morale Officer · Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, quality goals, etc. · Adheres to federal, state, and local employment laws and regulations · Manages employee personnel forms including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc. · Ensures viable key control program; good cash control procedures, and all property security measures and policies/procedures are maintained · Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations · Mentors and develops AGM, GSM, and MIT · Performs duties in all aspects of hotel operations whenever needed · Serves as Manager on Duty · On-Call 24 hours a day; may include weekend(s); and substitution on an emergency basis · Complete brand required training · Duties are subject to change and additional responsibilities/tasks may be assigned as needed QUALIFICATIONS: · Minimum 3 years direct General Manager experience for national brand Marriott, Hilton, or Hyatt highly preferred · Demonstrated successful top line and GOP financial performance; proactive and results driven · Highly organized and efficient; requires minimal oversight to achieve company goals and objectives · Both a team player and captain (hands-on) · Socially engaged, passionate about the hotel business and serving guests, convincing and representative attitude · Excellent verbal and written communication skills · Proficient in MS Office software and hotel technology platforms such as Opera and Micros · Understands inventory management, contract management and contract negotiations · Understands franchisee policies and requirements · “Space” for further career development · F&B experience preferred · Degree in Hospitality Management preferred · Demonstrated ability to work in a fast paced business environment WORK ENVIRONMENT: · Hotel property environment (150 Guest Rooms, plus meeting space and food & beverage) for which the employee is regularly required to sit, talk, or hear in person and by telephone/video, operate computers and other standard office equipment, frequently required to walk and stand, interaction with guest, employees, company management, valid driver’s license Benefits: • Vacation/Personal Time, • Medical, Dental, Vision, Life, Supplemental Insurance, • Simple IRA, • Hotel Discounts, • Bonus Opportunities Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job Description What Makes a McKibbon Dual Guest Services Manager? This is a unique opportunity to represent two amazing brands in one building, the Tempo and the Homewood Suites by Hilton. As a key member of the property leadership team, the Guest Services Manager is accountable for the hotel’s front desk operations. Reporting to the General Manager, the Guest Services Manager will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service. A Day in the Life: • You will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor., • You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports., • You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage., • You will train all front desk staff as it relates to brand and company standards to maximize service culture., • You will assist with sales and champion the Daily Sell Strategy., • You will assist with the implementation of front office programs to enhance the experience and provide leisure enjoyment for the guests., • You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company., • You will inspect and ensure that safety and security standards are being maintained., • You will support guest experience and satisfaction in all operations ensuring problem resolution., • You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables., • You will perform payment processing., • You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders)., • You will assist the Executive Housekeeper twice weekly, inspect guest rooms and public areas. Requirements: • Experience working in a hotel as a front desk representative (or equivalent), • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired), • The ability to work weekends, holidays, and evenings, • The ability to ensure that hotel policies and brand standards are followed Ideal Skills & Qualities: • Excellent communication and problem-solving skills, • The skills and experience to lead a team to consistently deliver exceptional guest service, • Developing the leadership qualities of all staff, • Maintaining positive relationships with associates to drive associate satisfaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: JOB TITLE: NIGHT AUDITOR DEPARTMENT: GUEST SERVICES REPORTS TO: ASSISTANT GENERAL MANAGER JOB TYPE: PART-TIME Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager. Qualifications: • Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott., • Strong leadership skills, • Excellent oral and written communication skills, • Demonstrates planning and organizational ability, • Able to prioritize and quickly change direction as needs arise, • Working knowledge of FOSSE Microsoft programs, and Micros Restaurant Management System, preferable, • Able to diagnose and repair simple computer problems, • Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc., • Must have reliable source of transportation, • Flexible work schedule including weekends; position is referred to as third or late shift, • Sitting, standing, reaching, bending for extended periods of time Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: Responsibilities: • Run audit reports/journals from Front Office Systems, • Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations, • Makes corrections and adjustments and handles all computer problems that might occur throughout shift, • Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries, • Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations, • Ensures all reports and back-up vouchers are complete and filed promptly and properly, • Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll, • Reviews and corrects discrepancies in the Front Desk System, • Ensures complete guest satisfaction, • Checks-in/Checks-out Guests, • Completes Guest registration process, • Must be familiar with computer systems for Guest reservation information processing, • Must verify and imprint Guest credit cards for authorization, • Must be well versed in cash handling and accurately balance house bank, • Assigns guests rooms based upon preferences and availability, • Drives the Revenue Management process, • Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution, • Answers questions regarding hotel facilities and services, • Answers the telephone and books reservations, • Answers Guest inquiries for local directions/events, • Recommends local area restaurants, points of interest, or needs for transportation, • Maintains cleanliness of front desk, lobby, and back office, • Follows up promptly with Guest check-ins, complaints, and other requests, • Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests, • Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity, • Participates in Hotel Safety Committee, • Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People, • Complete brand required training, • Duties are subject to change and additional duties may be assigned as needed

Raleigh General Hospital Beckley, WV Urgent Need: October 2025 November 2025 Raleigh General Hospital, part of LifePoint Health, is seeking a Board-Certified or Board-Eligible Interventional Cardiologist to provide locum call coverage this month. This is a high-priority vacancy with temporary privileges available for quick onboarding. Assignment Highlights * Dates Needed: * Oct 4 (7a) Oct 7 (7a) * Oct 20 (7a) Nov 1 (7a) * Coverage Type: Call Only (STEMI call + consults) * Practice Setting: Inpatient only * Call Type: Beeper Response Time: 30 minutes * Orientation: Day prior to first shift (varies with MediTech familiarity) * Other Cardiologists Onsite: Yes * Support Staff: 7 RNs, 8 techs (call team: 3 RNs + 1 tech) Facility & Practice Details * Facility: Raleigh General Hospital (Level III Trauma) * Cath Lab: 2 labs; locum volume varies (0 few cases/week) * Exam Rooms: 3 * Admissions: Required * Rounding: Both consults and inpatient follow-ups * EMR: MediTech Candidate Requirements * Certification: Board Certified/Board Eligible in Interventional Cardiology * Licensure: Active WV license or IMLC eligible * Supervision: No APP or resident supervision required Travel & Lodging * Nearest Airports: * BKW (Raleigh County Regional) * CRW (Yeager Airport Charleston, WV) * Lodging: Courtyard by Marriott, Beckley, WV (recommended) Why This Assignment? This is an urgent, high-priority locum assignment with a collaborative team, strong RN/tech support, and the chance to provide critical interventional coverage in a busy regional facility.

Marriott Crabtree, Raleigh, NC.

Housekeeping Room Attendant FT PM $16hr - Marriott Crabtree, Raleigh, NC.Concord Hospitality is hiring Housekeepers! Pay Rate: $16.Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.Keeping an organized linen cart that is neat, well

Marriott Crabtree, Raleigh, NC.

Marriott Crabtree, Raleigh, NC.

As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas.Our guests expect and deserve a spotless environment when they check-in and stay with us.Adhering to Corporate and Brand standards for quality and

Marriott Crabtree, Raleigh, NC.

Housekeeping Supervisor FT AM $19hr.We are hiring a Room Inspector/Housekeeping Supervisor! Full Time, 8am-4pm / 9am-5pm, $19hr.As the Housekeeping Supervisor you directly oversee housekeeping, laundry and houseperson team members.Experience in a leadership role in hotels, hospitals, or multi-unit h

Front Desk Associate FT ONLY - Marriott Crabtree, Raleigh, NC.

Housekeeping Room Attendant FT AM $16hr - Marriott Crabtree, Raleigh, NC.

Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout N

The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Marriott International is an equal opportunity employer. Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succee

Full Time Position, Shift: 11pm-7am - Starting Rate: $17.Concord Hospitality is seeking a dependable and service-oriented.You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.This role r

Dining Room Attendant - Downtown Raleigh Marriott.

Additional Information** Job Number 26003825 Job Category Rooms & Guest Services Operations Location Courtyard by Marriott Raleigh Midtown, 1041 Wake Towne Dr, Raleigh, North Carolina, United States, 27609 VIEW ON MAP (. Courtyard%20by%20Marriott%20Raleigh%20Midtown%2C%2010

We are hiring a Food Runner! Starting Pay: $12.We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the ton

If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at the Raleigh Marriott City Center where everyone is valued and treated with respect.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio of brands with Marriott International.

The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, inclu

Management Team as the Guest Service Manager of our Fairfield Inn by Marriott Raleigh/Cary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio of brands with Marriott International.

Front Desk Agent FT Raleigh Marriott City Center - Flexible Schedule. Why Raleigh Marriott City Center?.

Courtyard by Marriott Raleigh Midtown, 1041 Wake Towne Dr, Raleigh, North Carolina, United States, 27609 VIEW ON MAP (). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio o

Concord Hospitality is hiring Housekeepers! Pay Rate: $16.Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.Keeping an organized linen cart that is neat, well stocked and organized.Report any areas within guest rooms that need atte

Concord Hospitality is hiring Housekeepers! Pay Rate: $16.Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.Keeping an organized linen cart that is neat, well stocked and organized.Report any areas within guest rooms that need atte

Housekeeping Room Attendant FT PM $16hr - Marriott Crabtree, Raleigh, NC.

Front Desk Associate - Full Time ONLY - Pay: $16 per hour.Must have flexibility to work all shifts.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.Your role is key to the overall

Full Time Position, Shift: 11pm-7am - Starting Rate: $17.Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift.You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processe