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Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a Maintenance Technician for The Farnam, Autograph Collection, in Omaha, NE. Hourly salary: $23 per hour Job Purpose: The Maintenance Technician ensures the safe, efficient, and well-maintained operation of hotel facilities by performing routine and preventative maintenance, addressing guest and team member requests, and supporting the overall upkeep of mechanical, electrical, and structural systems. * Perform routine and preventative maintenance on hotel rooms, equipment, fixtures, and systems (HVAC, plumbing, electrical, etc.). * Respond promptly to guest and team member maintenance requests with professionalism and urgency. * Troubleshoot and repair malfunctions in guest rooms, public spaces, and back-of-house areas. * Conduct regular inspections to identify and resolve potential safety hazards or maintenance needs. * Maintain accurate records of work performed and materials used. * Collaborate with external vendors and contractors as needed for specialized repairs. * Ensure tools, equipment, and work areas are maintained in a clean, organized, and safe manner. * Support energy conservation and sustainability initiatives. * Follow all safety protocols and emergency procedures. * Assist with seasonal tasks such as snow removal, landscaping, or pool maintenance as needed. * Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards * Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors. * Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment. * Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up. * Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems. * Supervise any external contractors who may be employed by the hotel to carry out maintenance work. • High School diploma /Secondary qualification or equivalent., • One year of related experience, • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required., • Must have a thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment., • Must have a thorough knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption., • Must have experience in office procedures, ordering materials, securing bids and of city codes and other applicable laws, building construction, blueprint reading, etc., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision available for full-time employees and their families, • Paid Time Off: Vacation Time - 80 hours on your first 3 years of service, • Sick Time - 1 hour accrued per 30 hours worked, • Paid Holiday: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Account Retirement: After 6 months of employment, employees are eligible to enroll for 401(k) with up to 5% company match, • Employee assistance program, • Employee discount, • Flexible schedule, • Short-term and Long-term Disability Insurance, • Supplemental Life Insurance, • Life insurance, • Referral program, • Other benefits: Career Growth Opportunities/Manager Training Program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Line Cook for The Farnam, Autograph Collection, in Omaha, NE. Hourly wage: $15.00 to $21.00, depending on experience and qualifications. Job Purpose: Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Prepare all food items according to standard recipes and as specified on guest check, • Follow company and brand standards, to ensure consistency of product and achieve high guest satisfaction., • Prepare daily requisitions for supplies and food items for production., • Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items., • Check and control the proper storage of product and check portion control, to maintain qualify product., • Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations., • Good working knowledge of accepted standards of sanitation., • Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc), • Must have knowledge of food and beverage preparation and service., • Promptly report all maintenance issues, • Properly receive and store food and other deliveries, • Consult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department., • Participate in long range planning., • Participate, support and make recommendations for ongoing hotel programs with continuous improvement in networking., • Participate in physical inventories, • Guest Relations - Be readily available/ approachable for all guests., • Take proactive approaches when dealing with guest concerns., • Extend professionalism and courtesy to guests at all times., • Adhere to all applicable Company Standard Operating Procedures., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information to leadership, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, memorandums, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • High School diploma /Secondary qualification or equivalent., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Ability to read recipes and follow their instructions., • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices., • Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel, • environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment., • Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings., • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level., • Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis., • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,, • listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Requires finger dexterity to be able to operate office equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • Employee assistance program, • Employee discount, • Flexible spending account, • Life insurance, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Line Cook for The Farnam, Autograph Collection in Omaha, NE. Hourly wage: $15.00 to $21.00, depending on experience and qualifications. Job Purpose: Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Prepare all food items according to standard recipes and as specified on guest check and following company and brand standards, to ensure consistency of product and achieve high guest satisfaction., • Prepare daily requisitions for supplies and food items for production., • Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items., • Check and control the proper storage of product and check portion control, to maintain qualify product., • Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations., • Good working knowledge of accepted standards of sanitation., • Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc), • Must have knowledge of food and beverage preparation and service., • Promptly report all maintenance issues, • Properly receive and store food and other deliveries, • Consult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department., • Participate in long range planning., • Participate, support and make recommendations for ongoing hotel programs with continues improvement in networking., • Participate in physical inventories, • Be readily available/ approachable for all guests., • Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan., • Extend professionalism and courtesy to guests at all times., • Adhere to all applicable Company Standard Operating Procedures., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, memorandums, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Ability to read recipes and follow their instructions., • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices., • Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel, • environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment., • Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings., • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level., • Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis., • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,, • listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Requires finger dexterity to be able to operate office equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Life insurance, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable full-time Bartender for The Farnam, Autograph Collection, in Omaha, Nebraska. Typical evening shifts for this position are: 3PM-12AM and 5PM-2AM. Hourly wage: $9 plus tips, $500 Hiring Bonus Job Purpose: The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us • Be an enthusiastic, helpful and positive member of the team, • Assist servers, other bartenders, and bar porters when necessary, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Openly accept critical/developmental feedback, • High School diploma /Secondary qualification or equivalent., • Must have a strong knowledge of drink preparation and applicable health standards., • Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written. Must possess basic computational ability., • Must possess basic computer skills., • Good knowledge of the hotel, its services and facilities., • Familiarity with all menu items, • Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal, • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more, • Must be able to stand and exert well-paced mobility for up to 4 hours in length, • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously, • Must be able to lift trays of food or food items weighing up to 30 lbs, • Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs, • Must be able to push and pull carts and equipment weighing up to 250 lbs, • Must be able to exert well-paced ability in limited space, • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks, • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception, • Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception, • Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Employee Assistance Program, • Career growth and training opportunities, • Reduced room rates throughout the portfolio, • 401(k), • Employee discount, • Flexible schedule, • Life insurance, • FMLA per state and federal regulations

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of F & B for The Farnam, Autograph Collection in Omaha, NE. Annual Salary: 115k-127k per year Job Purpose: Plan and manage operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee. Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate. • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations., • Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest., • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, activations, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives., • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service., • Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management. Must have some culinary training and/or experience in a fine dining establishment., • Ability to study, analyze and interpret complex activities., • Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients., • Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates., • Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval)., • Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day., • Must be literate for written guest communication, administrative and Human Resource responsibilities. Requires excellent reading and writing abilities., • Must be able to meet physical demands of the role. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Room Attendant for The Farnam, Autograph Collection in Omaha, NE. Hourly Wage: $17 Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Life insurance, • Referral program

Job DescriptionCompany Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary We are looking for a busy bee to keep the hotel running at tip top shape. The Houseperson will be in charge of keeping the hotel clean and stocked. Each day will be different and require different job responsibilities such as stocking housekeeping carts, collecting and running laundry, and the hotel cleanliness inside and outside. Cleaning may be sweeping, vacuuming, or wiping glass windows/doors. Must be able to lift and caring up to 30 pounds. Responsibilities: • Replenishes toiletries, soap, lotion, paper products, • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner., • Report and deliver lost & found items to the appropriate office/ department., • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests., • Maintain common areas, cleaning vacuuming, mopping and all other duties on checklist., • Highly organized., • Valid Drivers license, • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds., • Strong Guest Service Skills, • Must have attention to detail and be customer service oriented., • Medical, Dental, Paid time off, 401(k) for full-time employees, • All employees get discounts on hotels outside of their hotel they work in, • Opportunities for bonuses, • PayActiv: access to your already earned wages before payday

Job Description Come join The Farnam, Autograph Collection, and start your career with the only AAA Four Diamond hotel in Nebraska! Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cocktail Server for The Farnam, Autograph Collection, in Omaha, Nebraska. Hourly Pay: $9 plus tips PART TIME ROLE About the Role: As a Cocktail Server at Farnam Hotel, you will play a crucial role in delivering exceptional service to our guests in a vibrant and upscale environment. Your primary responsibility will be to provide a memorable dining and drinking experience by serving a variety of cocktails and beverages with professionalism and flair. You will be expected to maintain a thorough knowledge of our drink menu, including ingredients and preparation methods, to effectively recommend options to guests. Additionally, you will ensure that the bar area is clean, organized, and well-stocked, contributing to the overall ambiance of the hotel. Ultimately, your efforts will enhance guest satisfaction and encourage repeat visits, making you an integral part of our hospitality team. Minimum Qualifications: • High school diploma or equivalent., • Certification in bartending or mixology., • Experience in a high-volume hospitality environment., • Greet and welcome guests in a friendly and professional manner., • Take drink orders and serve cocktails and beverages promptly and accurately., • Maintain knowledge of the cocktail menu and provide recommendations based on guest preferences., • Ensure the bar area is clean, organized, and well-stocked throughout your shift., • Handle cash and process payments accurately while adhering to hotel policies., • Complete other duties as assigned by supervisor such as assisting security with disorderly guests., • Strong communication skills are essential for interacting with guests and understanding their needs, ensuring a positive experience., • Attention to detail is crucial when preparing drinks and managing orders, as it directly impacts guest satisfaction., • Time management skills will help you efficiently serve multiple tables and maintain a smooth workflow during busy periods., • A good understanding of mixology and beverage trends will enhance your ability to recommend drinks and create a unique experience for guests., • Finally, teamwork and collaboration with kitchen and bar staff will ensure seamless service and a cohesive atmosphere in the hotel., • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages., • Knowledge of the appropriate table settings, serviceware and menu items., • Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage equipment such as a blender., • Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check., • Due to the cyclical nature of the hospitality industry, employees must be able to work varying schedules to reflect the business needs of the hotel. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly, • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly, • Employee Assistance Program, • Reduced room rates throughout the portfolio, • Employee discount

Job Description Come join The Farnam, Autograph Collection, and start your career with the only AAA Four Diamond hotel in Nebraska! Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cocktail Server for The Farnam, Autograph Collection, in Omaha, Nebraska. Hourly Pay: $9 plus tips FULL TIME ROLE About the Role: As a Cocktail Server at Farnam Hotel, you will play a crucial role in delivering exceptional service to our guests in a vibrant and upscale environment. Your primary responsibility will be to provide a memorable dining and drinking experience by serving a variety of cocktails and beverages with professionalism and flair. You will be expected to maintain a thorough knowledge of our drink menu, including ingredients and preparation methods, to effectively recommend options to guests. Additionally, you will ensure that the bar area is clean, organized, and well-stocked, contributing to the overall ambiance of the hotel. Ultimately, your efforts will enhance guest satisfaction and encourage repeat visits, making you an integral part of our hospitality team. Minimum Qualifications: • High school diploma or equivalent., • Certification in bartending or mixology., • Experience in a high-volume hospitality environment., • Greet and welcome guests in a friendly and professional manner., • Take drink orders and serve cocktails and beverages promptly and accurately., • Maintain knowledge of the cocktail menu and provide recommendations based on guest preferences., • Ensure the bar area is clean, organized, and well-stocked throughout your shift., • Handle cash and process payments accurately while adhering to hotel policies., • Complete other duties as assigned by supervisor such as assisting security with disorderly guests., • Strong communication skills are essential for interacting with guests and understanding their needs, ensuring a positive experience., • Attention to detail is crucial when preparing drinks and managing orders, as it directly impacts guest satisfaction., • Time management skills will help you efficiently serve multiple tables and maintain a smooth workflow during busy periods., • A good understanding of mixology and beverage trends will enhance your ability to recommend drinks and create a unique experience for guests., • Finally, teamwork and collaboration with kitchen and bar staff will ensure seamless service and a cohesive atmosphere in the hotel., • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages., • Knowledge of the appropriate table settings, serviceware and menu items., • Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage equipment such as a blender., • Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check., • Due to the cyclical nature of the hospitality industry, employees must be able to work varying schedules to reflect the business needs of the hotel. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly, • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly, • Employee Assistance Program, • Reduced room rates throughout the portfolio, • Employee discount

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for The Farnam, Autograph Collection in Omaha, NE. Hourly Salary: $5 per hour plus tips Job Purpose: Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner, • Assist with setting tables and rearranging tables to accommodate larger parties, • Provide a safe working environment by ensuring compliance with safety programs, Health, • Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • All associates must maintain a neat, clean and well-groomed appearance per Company Standards, • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible spending account, • Life insurance, • Referral program

Job Description Front Desk Supervisor We are seeking a Hotel Front Desk Supervisor to join our team at the South Sioux City Marriott Riverfront in providing the best customer service experiences. As a Hotel Front Desk Supervisor, you will be responsible for ensuring that our guests have a seamless and memorable experience from check-in to check-out. You will lead a team of dedicated front desk agents, providing guidance, training, and support to ensure that all guests receive exceptional service. Responsibilities: • Supervise and lead the front desk team, providing guidance, training, and support, • Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries, • Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area, • Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns, • Handle guest inquiries, requests, and complaints in a timely and efficient manner, • Monitor and ensure accurate billing for guest reservations and services, • Assist in the recruitment, training, and development of front desk staff, • Implement and enforce hotel policies and procedures to maintain a high standard of service Requirements and Skills: • Previous experience in hotel front desk operations, with supervisory or leadership roles, • Strong organizational and multitasking abilities, • Excellent communication and interpersonal skills, • Ability to work in a fast-paced environment and adapt to changing priorities, • High level of integrity and professionalism, • Ability to handle guest issues with diplomacy and resolution, • Flexibility to work evenings, weekends, and holidays as needed, • Knowledge of hotel reservation systems and point-of-sale software is a plus, • A Degree in Hospitality Management or a related field is a plus, but not required Benefits" • Medical, Dental and Vision Insurance, • PTO, • Competitive Pay, • 401(k) Retirement Savings Plan, • Life Insurance, • Disability Insurance, • Hotel Room Discounts, • Meal Discounts, • Ongoing Training and Career Development #hc182999

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for The Farnam, Autograph Collection in Omaha, NE. Hourly Pay: $18 per hour Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Life insurance, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Manager for The Farnam, Autograph Collection, in Omaha, NE. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Maintains all standard of guest service., • Manage and motivate all Front Office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide the very best in guest satisfaction., • Receive and resolve all departmental guest complaints in a timely manner and within the guidelines of the company., • Check and control room reservations, Front Office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports (including rate and availability calendar)., • Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information., • Implement and monitor all corporate marketing programs., • Organize and conduct pre-shift and departmental meetings to disseminate pertinent information. Attend other hotel meetings as deemed necessary., • Perform room inspections, which require bending stooping, reaching overhead and moving throughout guest floors., • Assists in check in/check out of guests or any related guest service activity., • Perform other duties as requested. For example, special requests from guests., • Participates in Manager on Duty program requiring working second shift, constant monitoring throughout the hotel., • Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests., • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation., • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Operate or assist with shuttle or transportation Service in a timely and courteous manner, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • High School diploma /Secondary qualification or equivalent., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • Employee assistance program, • Employee discount, • Flexible spending account, • Life insurance, • Referral program

Job DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Overnight Manager for The Farnam, Autograph Collection in Omaha, Nebraska. Job Purpose: The Overnight Manager is responsible for overseeing the nightly operations of the hotel, including managing a small cleaning crew and night audit team, in addition to partnering with the building security team on any safety matters that arise. This role ensures the smooth operation of the hotel during overnight hours, maintaining high standards of cleanliness, guest service, and efficiency. Essential Duties/Responsibilities: • Being passionate about people and service., • Provides managerial support for Guest Services, Housekeeping and Security in the overnight operational duties for these areas, • Ensure that guest rooms and public areas are cleaned and maintained to the highest standards., • Conduct inspections to ensure cleanliness and compliance with hotel standards., • Supervise nightly audit procedures, including reconciling accounts and preparing reports., • Provide assistance and support to guests during overnight hours, including check-ins, check-outs, and inquiries., • Act as a point of contact for guest concerns or emergencies and resolve them promptly., • Ensure compliance with hotel policies, procedures, and health/safety regulations., • Collaborate with the Front Desk/Housekeeping leaders in upholding policies, procedures, and service standards., • Collaborate with other hotel departments to ensure seamless operations., • Assist with scheduling and staffing as needed., • Assist with valet services, as needed., • Perform any other duties as assigned by hotel management., • Understanding of hotel operations, including housekeeping procedures, night audit processes, and guest services., • Knowledge of hospitality industry standards, trends, and best practices, with a focus on delivering exceptional guest experiences., • Familiarity with health and safety regulations, including those related to cleanliness, sanitation, and emergency procedures., • Knowledge of customer service principles and techniques, with the ability to effectively handle guest inquiries, complaints, and requests., • Understanding of effective supervisory practices, including leadership, team management, and staff development., • Strong verbal and written communication skills, with the ability to communicate effectively with guests, staff members, and management., • Ability to identify issues, analyze situations, and implement solutions to resolve problems effectively and efficiently., • Proficiency in hotel management software systems, Microsoft Office Suite, and other relevant computer applications., • Understanding of quality control principles and methods, with a focus on maintaining high standards of cleanliness and service., • Strong customer service skills, with the ability to anticipate guests’ needs, offer personalized recommendations, and handle inquiries and requests with poise and professionalism., • Must be able to understand and follow verbal/written instructions., • Strong communication skills are essential when interacting with guests and Ambassadors., • Reading and writing abilities are used often when taking/entering orders, completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used, • Have the ability to work a flexible schedule including nights, weekends and/or holidays, • Ability to walk, stand, and/or bend continuously to perform essential job functions., • Ability to lift up to 70 lbs., and to lift lighter objects overhead., • Must have the ability to sustain prolonged standing, walking, bending, reaching, and occasional heavy lifting (inventory management), • Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems., • Ability to work under pressure and deal with stressful situations during busy periods., • Experience with Marriott brand standards is preferred, but not required., • Must complete required Marriott/Hotel Equities/Greenwood training., • Previous supervisory or managerial experience in a hotel or hospitality setting required., • Experience with housekeeping and night audit procedures preferred., • Computer/laptop, • Various office equipment, • Indoor exposure to both stable and extreme variance of hot and cold temperatures., • Team Driven and Values Based Culture, • Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly, • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly, • Employee Assistance Program, • Career growth and training opportunities, • Reduced room rates throughout the portfolio, • 401(k), • Employee discount, • Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly, • Life insurance, • FMLA per state and federal regulations

Job DescriptionJoin our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Assistant General Manager at the Moxy Omaha Downtown. Why Youll Love Working with Us The Moxy Omaha Downtown is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How Youll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership • Provide exceptional guest service while setting high service standards for the Front Desk team to follow, • Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction, • Supervise team, including hiring, training, scheduling, and performance managementOperational Excellence, • Cultivate a supportive, inclusive, and engaging work environment where team members can thrive, • Ensure the safety of guests and team members by upholding all safety procedures and standards, • Support service quality by addressing guest concerns and initiating prompt, effective solutionsFinancial & Front Office Administration, • Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices, • Assist with accounting functions including billing, reporting, and financial reconciliation, • Must have Marriott experience, • Must have a minimum of 3 years of management experience, • At least two years in a hospitality management position, • Strong organizational skills and attention to detail, • Ability to handle pressure with poise and finesse, • Strong leadership and a professional image, • Strong customer service skills to include problem-solving and complaint resolution Career Development • Personalized career pathing and skill development, • Leadership and mentorship programs, • Educational and certification reimbursementTeam Member Perks, • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels, • Catch of the Day earn bonuses for going above and beyond to support team and guests, • Everyone Sells earn cash for bringing in business to our properties, • Paid Volunteer hours Earn money for community serviceHealth & Wellness Benefits, • Medical, dental, and vision plans, • Paid sick time and Paid Time Off, • Virtual telehealth access and employee assistance resources, • Monthly health and fitness reimbursement programsFinancial Support, • Same-day pay options, • Referral bonus earn cash for bringing great team members, • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

The franchisee is a separate company and a separate employer from Marriott International, Inc. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The franchisee is a separate company and a separate employer from Marriott International, Inc. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. In joining Autograph Collection, you join a portfolio of brands with Marriott Internatio