Marriott jobs in Miami, FloridaCrear alertas

Job Description JOB SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Complete appropriate safety training and certifications to perform work tasks., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Assist other employees to ensure proper coverage and prompt guest service., • Thank guests with genuine appreciation and provide a fond farewell., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance., • Post caution signs (e.g., wet floor signs) to limit traffic when necessary., • Respond promptly to requests from guests, Front Desk, or At Your Service requests., • Identify and report preventative or other maintenance issues in public areas or guest rooms., • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs., • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. CRITICAL COMPETENCIES Interpersonal Skills Diversity Relations Team Work Customer Service Orientation Personal Attributes Safety Orientation Presentation Dependability Integrity Physical Abilities Physical Strength CANDIDATE PROFILE Education No High school diploma/No G.E.D. equivalent Related Work Experience No related work experience is required Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Must have hotel sales experience. Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a community, and become the best version of you. Compensation: Salary + Bonus Schedule: Full-Time - In-person Position Type: Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY The Local Corporate Sales Manager is responsible for proactively soliciting local business within the area around the Miami Marriott Dadeland and Courtyard Miami Dadeland properties. The primary intent of the position is to create one on one business relationships with individuals who influence and drive local transient room nights, local catering events, and small local meetings. Research, solicits and qualifies business opportunities. The position executes local corporate rate agreements and distributes local catering and meetings leads to the appropriate individuals within the hotels. This position is primarily an outside sales position. Responsible for the renewal of Marriott Global Accounts on a yearly basis. Rates to be in line with the hotel’s strategy. JOB SPECIFIC TASKS • Sales and Marketing Management: Focuses on and is responsible for building the unit’s top-line revenue as indicated above. Develops and implements a sales strategy that utilizes third-party resources, and on-property sales resources and leverages all property sales engines to deliver results. Effectively organizes sales activities including prospecting and outside sales calls. Works with DOS, revenue management, and operations department heads to ensure business opportunities are aligned with the overall hotel plan., • Revenue Management: In deployed markets, works with Revenue Management to align revenue opportunities with hotel budget goals., • Guest Satisfaction: Ensures sales and marketing information provided to the Operations departments is timely, and accurate and enables the property to meet or exceed guest expectations, create customer loyalty, and grow market share. Ensures execution of brand service strategy and applicable brand initiatives in all Sales processes and continually focuses on improving guest satisfaction., • Human Resources: Creates and sustains a work environment that embraces the brand’s culture, ensures fair and equitable treatment, and associates’ satisfaction to enable business success., • Financial Management: Develops and manages a personal sales plan to achieve or exceed revenue goals. Sales and Marketing • Conducts targeted account research to determine potential., • Responds promptly to incoming business opportunities., • Ensures business is evaluated and contracted within hotel parameters., • Solicits and qualifies new accounts whose profile meets hotel needs., • Maintains and grows the business of existing accounts., • Identifies and develops new accounts., • Understands competitors’ strengths and weaknesses and effectively sells against them., • Effectively manages and develops relationships with key internal and external stakeholders., • Effectively utilizes sales resources and administrative/support staff., • Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensure follow-through and property “buy-in” on customers’ service needs., • Develops correspondence, manage opportunity details, and proactively develop customer solutions., • Maintains accurate and up-to-date account data and reporting using an account management system., • Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files., • Effectively manages business opportunities and maximizes revenue., • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand, etc. and knows how to sell against them., • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts., • Revenue Management, • Implements designated revenue management strategies with each business opportunity presented. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Catering & Sales Manager (Hotel Experience) Job Description: Are you a dynamic and results-oriented professional with a passion for hospitality and a knack for sales? We are seeking an experienced Catering & Sales Manager with a strong background in the hotel industry to join our team. This role is pivotal in driving our catering and events business, ensuring seamless service delivery and exceptional guest experiences. Key Responsibilities: • Develop and implement strategic sales plans to achieve organizational goals and revenue targets within the catering and hotel sectors., • Identify and pursue new business opportunities, fostering relationships with potential clients and partners., • Collaborate with the hotel management team to coordinate catering and event services, ensuring high standards of quality and customer satisfaction., • Oversee the catering sales process from initial contact through event execution, maintaining open communication with clients to tailor services to their needs., • Prepare proposals, contracts, and event orders, ensuring that all client specifications are detailed and effectively communicated to the operations team., • Lead and mentor the catering sales team, promoting professional development and maintaining a high-performance work environment., • Conduct market research to stay informed of industry trends and competitor activities, adjusting sales strategies as necessary., • Participate in networking events and trade shows to promote the hotel's catering services and expand business opportunities. Qualifications: • Proven experience in catering sales and management, preferably within a hotel setting., • Strong understanding of sales principles and customer service practices., • Excellent communication, negotiation, and interpersonal skills., • Ability to manage multiple projects and deadlines with exceptional attention to detail., • Proficient in CRM software, event management tools, and Microsoft Office Suite., • Bachelor’s degree in hospitality management, Business, or a related field preferred. Benefits: • Competitive salary with opportunities for professional growth and development., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with employer match., • Paid time off.

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! JOB SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS, or administer first aid/CPR as required. Assist guests/employees during emergencies. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period. In addition, some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisor. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at The AC Hotel by Marriott Miami Beach in Miami, FL. US-based position and authorized to work in the US You will • Prioritize with cooks food timing for being delivered for room service and orders, • Control efficient volume flow for guest experiences, • Package food for all delivery & room services, • Familiarity with Food & Beverage delivery practices and handling methods, • Ability to work with minimal supervision, • Health, dental benefits, and a 401k plan, • Uniforms & paid training, • Provided Lunch/dinner, • Compensation: from $18 per hour, depending on experience Please prepare: • Resume (if possible), • 2 forms of ID, • References (with name, phone number, and/or email address), • Proof of COVID-19 vaccination or willingness to receive vaccination is required Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI Powered by JazzHR PgBMCLf8xi

Job Description About the Residence Inn by Marriott Miami Aventura Mall The Residence Inn Miami Aventura Mall provides an elevated experience with a modern and residential style that is comfort driven. The 9 story, 191 suites hotel has over 5,000 square feet of flexible event space. The convenient location between Miami and Fort Lauderdale is ideal for business and leisure travelers. Walking distance to Aventura Mall, grocery shopping, pharmacies, and minutes away from the Gulfstream Park & Casino, Hard Rock Stadium and Sunny Isles & Hallandale Beaches. Owned and operated by Turnberry, the Residence Inn Miami Aventura Mall is located at 1000 West Country Club Drive, Aventura, FL. To learn more, visit the official Residence Inn Miami Aventura Mall website at or follow the hotel on social media via Facebook, Instagram and Twitter. Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment. Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer. Examples of Duties (includes but is not limited to the following): • Make sure the lobby area is clean at all times., • Clean all ash urns on elevator landings. Clean pictures and table in each floor., • Assist all guests with luggage., • Bring to supervisor all the items as requested., • Clean bathroom tiles in the lobby area or close areas to the lobby., • Re-fill all containers in the lobby and break room area., • Clean all spills and place necessary slippery floor signs accordingly., • Vacuum all landings and hallways., • Sweep and clean stairways., • Notify supervisor of any conspicuous people or problems such as missing room items, damage, pets, engineering problems, etc., • Be properly attired in clean uniform, proper footwear and wear nametag at all times., • Adhere to all housekeeping procedures and hotel rules, • Deliver and set cribs and extra beds., • Deliver all requests to rooms upon guest request., • Other duties and responsibilities as assigned., • The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description, • Maintain the pool area (i.e., garbage, towels), • Assist with all deliveries to the Housekeeping department or other departments., • High school diploma or general education degree (GED) preferred but not required; or one to three months related experience and/or training; or equivalent combination of education and experience, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers, • The employee is frequently required to stand, walk, • Must use hands to perform cleaning tasks, handle or feel objects, • Ability to frequently lift and/or move up to 50 lbs., • Ability to kneel, bend, stoop, crouch to clean, • Must have good near and far vision, including ability read and interpret written instructions/directions, • Must be able to communicate effectively with guests and co-workers, including two-radios, • Ability to distinguish smells, • Duties may be performed indoors/outdoors., • Must be able to hear, may experience moderate noise level, • Good communication skills in English

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARY On a day-to-day basis, the Dock Master will support the day-to-day operations of the loss prevention department to ensure the safety of the loading dock and secure delivery and receipt of all goods and materials; The Dock Master position: Receive incoming requests (phone, email or in person) for service regarding the loading dock; Coordinate entrance and egress of all delivery vehicles to and from NE 3rd St; Coordinate the delivery all goods and services to tenants in a timely manner; and Create and maintain a detailed log of all vehicle, and contractor personnel entering and exiting the building. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS, or administer first aid/CPR as required. Call for assistance using proper code responses. Provide proper paperwork to employees. Receive and assist with deliveries using receiving reports. Verify and track received inventory and complete inventory reports and logs. Secure the receiving room and its contents, ensuring the safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Communicate with tenants regarding received packages. Communicate with proper management regarding any loss or damage to packages. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JW Marriott Marquis Miami’s foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, JW Marriott Marquis Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionBoulud Sud Miami's foundation is its commitment to genuine hospitality — a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners, and the communities in which its hotels operate. By doing so, Boulud Sud Miami strives to become the industry leader in delivering the true meaning of hospitality. This has resulted in consistent, superior financial performance as well as repeated recognition from industry and community leaders. The company has amassed numerous awards for a variety of efforts from energy conservation to product development to associate recognition and business results. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability Location: Boulud Sud Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! Job Summary The Busser is responsible for preparing the dining room for service, table maintenance, and contributing to the general flow of the restaurant. The Busser is the backbone that keeps the restaurant working by performing behind-the-scene duties such as polishing glassware and cutlery, preparing the bread station, and setting up and maintaining the coffee station during service tasks. He/She should have the ability to provide the highest standard of service, superior communication and interpersonal skills, exceptional organizational skills, and the ability to handle a high-volume environment. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. SOCIAL MEDIA SITES Marriott Careers: Boulud Sud Miami Website: Instagram: Facebook: Twitter: Maps:

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! JOB SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces using designated chemicals, supplies, and equipment in public or employee spaces. Dust surfaces in assigned areas. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect the condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are professional; maintain the confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job DescriptionFull TimeMiami, FL, US Location: Hotel Beaux Arts Miami/JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly Schedule: Full-Time Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! Job Summary Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: JW Marriott Marquis Miami Website: Instagram: Facebook: Twitter: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description FRONT OFFICE MANAGER (Hotel Experience) AC Miami - Brickell (115 SW 8th ST. Miami, FL. 33130) Job Description: We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests. Key Responsibilities: • Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service., • Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence., • Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience., • Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed., • Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty., • Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities., • Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs., • Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR)., • Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines., • Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs)., • Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry., • Marriott brands experience a significant plus., • Education: Bachelor's degree in hospitality management, Business, or a related field preferred., • Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite)., • Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team., • Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management., • Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment. • Competitive salary with opportunities for professional growth and development., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with employer match., • Paid time off., • Employee discounts on hotel stays and dining. Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!

Job Description Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia,” Bookit supports customer transactions in more than 3,000 cryptocurrencies, as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com About the Role Head of Operations Location: Miami-Hybrid preferred. Remote considered for highly qualified candidates Salary Range: $175,000 – $190,000 The Head of Operations drives strategic excellence across all facets of Bookit’s rapidly scaling B2B and B2B2C platform. The role combines deep operational expertise with senior leadership to oversee a digital booking platform spanning travel, VIP experiences, premium retail, and blockchain-powered payments. You will help grow and support a cross-functional team of technology builders, operators, and customer service professionals, delivering high-value rewards to consumers and meaningful engagement to brand clients. The ideal candidate has experience scaling operations in high-growth travel technology, marketplace, or startup environments, with the strategic and financial acumen to build scalable operating frameworks at the intersection of travel, fintech, loyalty, and entertainment. **This role is not focused on hotel property operations, on-site hospitality, or traditional guest services. We are seeking operators with experience running technology platforms, marketplaces, and digital booking systems at scale. We value operators who are comfortable building structure in ambiguity and who thrive in early-stage, fast-scaling platform environments. Responsibilities • Develop and execute comprehensive operational strategies that support Bookit’s rapid growth across travel, experiences, retail, and payments verticals, • Own and scale core business operations across Bookit, including people operations, finance operations, legal/compliance workflows, vendor management, and internal systems, • Partner closely with the CEO and executive team to translate company strategy into operational plans, priorities, and execution, • Support the CEO and Executive Team in serving our B2B2C brand clients and developing foundational partnerships across the travel and experiential industries, • Serve as primary liaison between Bookit leadership and its founding partners, ONE Company, Starboard, Superlogic and other affiliated companies, • Collaborate closely with our Product, Technology, Marketing, and Finance teams to optimize the Bookit platform for our brand clients and ensure a seamless end-to-end customer experience for our end users, • Oversee Customer Service team to ensure reliable 24/7 customer support; develop business continuity plans in the event of travel disruptions, or other unforeseen events, • Oversee hiring, company goal setting, and personnel evaluation/development, • Foster a culture of continuous improvement and data-driven decision making; establish and monitor key performance metrics across business units, • Manage budgets, forecasting inputs, and operational spend in partnership with Finance; ensure cost discipline and operational efficiency, • Stay current with industry trends, emerging technologies, and best practices in travel operations, e-commerce fulfillment, and experiential services, • Build, document, and continuously improve scalable processes across onboarding/offboarding, hiring operations, vendor onboarding, contract management, and internal approvals, • Oversee operational readiness for rapid growth, including headcount scaling, cross-functional workflows, and internal tooling, • 8+ years years of operations leadership experience with a proven track record in high-growth online travel, e-commerce, and/or fintech companies, • 5+ years in senior leadership roles (Director, Head, or VP level) with P&L ownership, • Demonstrated success scaling operations in multi-sided marketplace environments with complex inventory management, • Experience building and scaling internal operations, systems, and processes from scratch, • Experience partnering closely with executive leadership as an operational decision-maker, • Proven ability to lead and scale cross-functional operations teams in fast-growing organizations, • Strong vendor and partner management experience at scale, • Proficiency with modern operations tech stacks, CRM systems, BI tools, and AI-driven tools, • Collaborative approach with the ability to work effectively across all organizational levels and be a positive contributor to company culture, • Self-starter with the ability to deliver exceptional customer experiences and thrive as a leader amidst a fast-paced, entrepreneurial environment Bonus: • Experience at a major online travel platforms (e.g., Expedia, Booking.com, Marriott), experiential companies, or other scaled consumer marketplaces, • Spanish proficiency, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Miami MIA Hyatt Place SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized., • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe., • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift., • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication., • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Assistant General Manager, Role Specific Duties and Expectations Other Duties and Responsibilities • Daily Supervision: Daily walks must be conducted including guest rooms and public spaces to ensure friendly service, cleanliness and testing of mechanical equipment to ensure all pieces are in working order. Verify that all rooms are inspected daily, confirm adherence to all cleanliness standards noted on the room inspection checklist., • Training: Provides one-on-one training to new incoming team members on service and checklist expectations., • Shift Management: Verify that Guest Service team members are actively providing friendly service and happily confirm that all guest needs are met., • Check-in/Check-out: Greet guests with a smile and provide supervision during peak check in and check out times as well meal periods including breakfast and/or dinner., • Culture Building: Fosters an environment of happy team members and happy guests., • Room Inspections: Verify that all rooms are inspected daily, confirm adherence to all cleanliness standards noted on the room inspection checklist., • Inventory Management: Assist in completing required inventory counts, as dictated by the General Manager., • Onboarding Support: Aid in the process of onboarding of new incoming team members to provide friendly service and ensure all processes noted on the onboarding checklist for a new hire are adhered to., • Time Clock Oversight: Support the General Manager in completing a review of previous day team member time clock punches in accordance with the policy., • Auditing: All Daily Summary and Night Audit processes should be completed in accordance with the policy., • Reporting: Shift handover reports should be started and completed on each shift. Signing off on and uploading the required daily reports to the MCR report storage platform., • Purchase Order Process: Every purchase should go through the correct purchase order process and all invoices should be submitted through the approved accounts payable system. Every single purchase will be made through MCR approved vendors, only., • Invoice Signoff: All invoices should always be processed and/or accrued to the proper time period., • Quality Assurance: Oversee that all brand standards approved by MCR are adhered to in accordance with the brand's Quality Assurance expectations and friendly service. This will include conducting self-audits provided by the brand and making any necessary corrections based on broader audits conducted by the property’s regional vice president., • Safety: Certify that all fire and life safety inspections are current and/or up to date. All deficiencies should be corrected., • Escalating Opportunities: Review any service or delivery failures and ensure they are properly escalated., • Preventative Maintenance: Confirming that preventative maintenance tasks have been performed and checked visually for quality and consistency., • Adherence to Work Schedules: See that all team members are adhering to their established work schedule. Displace shifts in departments on a weekly basis as determined by the hotel established schedule and in the event of a line level shift call-out. Happy Guests • Management Performance Ratings, • GM/AGM Spot Checks, • Leadership Walk-throughs (RVP, etc.), • Checklist Tracking, • Management Performance Ratings, • Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications: • Can-Do Attitude: Must have a positive attitude and willingness to learn., • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures., • Evaluation and Decision-Making: Must be able to evaluate and select among alternative courses of action quickly and accurately., • Handle Pace and Pressure: Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure., • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests., • Financial Skills: Must be able to work with and understand financial information and data, and basic arithmetic functions., • Other Required Skills: Must be attentive to detail and meet deadlines., • Technology: Must be proficient in Windows operating systems, Company approved spreadsheets and word processing., • Communication Skills: Must be able to convey information and ideas clearly., • Hospitality and Guest Service: Leads team members to always provide friendly service with a smile to guests., • Certifications and Licenses: Must meet the legal age to serve alcoholic beverages (at select properties). A valid Driver's License is required., • Market Knowledge: Basic market knowledge., • Age Requirement: Must be 18 years of age or older to perform this job., • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel., • Education: Bachelor’s or Associate’s Degree Preferred., • Work Experience: Previous supervisory experience preferred. Progressive experience in the hospitality, hotel, restaurant, or service industry, including Rooms and Food & Beverage departments preferred. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Stand or remain in a stationary position for long periods of time (3-4 hours at a time)., • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls., • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Language and Reasoning Skills: To perform the duties of this job, an individual must be able to: • Read, write, understand and communicate with others effectively using the English language., • Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals., • Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style., • Ability to speak effectively in English before groups such as customers or employees., • Read and interpret business records and statistical reports in English. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Description JOB SUMMARY Monitor club lounge for seating availability, service, safety, and well-being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition of all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in the department logbook. Forecast additional meal requirements and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to the manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support the team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period or an entire work shift. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow property-specific procedures for handling emergencies (e.g., evacuations, medical emergencies, natural disasters)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Maintain awareness of undesirable persons on property premises., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures., • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets by company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Thank guests with genuine appreciation and provide a fond farewell., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible., • Assist other employees to ensure proper coverage and prompt guest service., • Assist other employees to ensure proper coverage and prompt guest service., • Assist individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication • Speak to guests and co-workers using clear, appropriate, and professional language., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller’s name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Talk with and listen to other employees to effectively exchange information., • Assist coworkers, ensuring they understand their tasks., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Assists Management • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job., • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards., • Coordinate tasks and work with other departments to ensure that the department runs efficiently., • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties., • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory)., • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions, and provide input on possible improvements. Working with Others • Support all co-workers and treat them with dignity and respect., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Develop and maintain positive and productive working relationships with other employees and departments., • Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period or an entire work shift., • Enter and locate work-related information using computers and/or point-of-sale systems., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. General Concierge - Club Level • Monitor club lounge for seating availability, service, safety, and well-being of guests., • Complete opening duties, including setting up necessary supplies and tools, and ensuring the work area is clean and everything is in working order., • Clean and reset tables after guests depart., • Forecast additional meal requirements and communicate special requests to the kitchen., • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled presentation time., • Bus and wipe down tables in the club lounge., • Check in with guests to ensure satisfaction with food or beverages., • Direct final breakdown and clean up of club lounge according to service offerings., • Secure liquors, beers, wines, coolers, cabinets, and storage areas., • Brew daily coffees., • Mix and serve alcoholic beverages to guests by company standards., • Prepare and serve hot beverages (drip coffee, tea, cappuccino, espresso, etc.)., • Issue, open, and serve wine/champagne bottles., • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment, restocking items, and completing the daily cleaning checklist., • Document pertinent information in the department logbook., • Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor, to check stock and requisition necessary supplies., • Requisition of all necessary supplies, transporting supplies from storeroom to bar set-up area as required., • Wash all coffee and beverage dishes and serving utensils as needed., • Check quality and set up designated bar stock and supplies by using a checklist., • Stock ice, glassware, and paper supplies., • Maintain cleanliness and condition of the bar, bar unit, tables, and other tools. CRITICAL COMPETENCIES Analytical Skills · Learning. · Problem-Solving. · Decision-Making. Interpersonal Skills · Customer service orientation. · Diversified relations. · Teamwork. Communication · English language proficiency. · Listening. Personal Attributes · Presentation. · Positive demeanor. · Integrity. · Dependability. · Stress tolerance. · Adaptability/Flexibility. Organization • Detail Orientation., • Multi-Tasking., • Time Management. CANDIDATE PROFILE Education High School diploma/ G.E.D. Equivalent. Related Work Experience No related work experience Supervisory Experience No supervisory experience is required.

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