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Job Description Based at Rolling Hills Hospitality – Downtown Cincinnati The Regional Director of Sales (RDOS) is responsible for leading the sales strategy and revenue growth for several hotels in the Urban Core, the Downtown Cincinnati / Riverfront market. These hotels have national affiliations with Marriott & IHG. This position is based at the Rolling Hills Hospitality corporate office in downtown Cincinnati and provides strategic leadership, business development, and direct sales support for all three properties. The RDOS will manage and mentor the on-site sales teams at each hotel to ensure consistent execution of sales strategies, revenue goals, and brand initiatives. This position reports directly to the Head of Commercial Performance and Strategy for Rolling Hills Hospitality. Responsibilities: Strategic Sales Leadership • Develop and execute portfolio-wide sales strategies to maximize revenue performance across all hotels., • Identify new business opportunities within corporate, group, leisure, and local market segments., • Monitor market trends and competitive activity to maintain a strong competitive position., • Ensure alignment with ownership, brand, and commercial strategy goals. Portfolio Sales Management • Lead, mentor, and support the on-site sales teams at each hotel., • Conduct regular property visits to guide sales strategy, coaching, and team development., • Establish sales goals, monitor performance, and provide accountability across the portfolio., • Implement best practices, brand programs, and consistent sales processes across all properties. Business Development • Achieve and exceed annual revenue, ADR, occupancy, and RevPAR targets., • Develop and maintain relationships with key corporate accounts, meeting planners, and travel partners., • Conduct proactive sales calls, site visits, networking events, and industry functions to generate new business., • Negotiate and secure corporate and group contracts that support revenue goals. Qualifications: • Bachelor’s degree in hospitality, Business Administration, Marketing, or related field preferred., • 5–8+ years of progressive hotel sales leadership experience., • Multi-property, regional sales, or large full-service hotel management experience preferred., • Strong background in corporate, group, and transient hotel sales., • Experience with Marriott systems preferred., • Proven ability to meet or exceed revenue goals and drive market share growth., • Strong leadership, negotiation, and relationship-building skills. About Company Why Join Rolling Hills Hospitality • Opportunity to play a meaningful leadership role within a growing hospitality management company, • Direct influence on operational strategy and performance across multiple hotels, • Work with a diverse mix of properties, including focus-service and lifestyle-oriented hotels, • Collaborate with experienced hospitality leaders committed to operational excellence and long-term growth, • Ability to mentor and develop strong property leadership teams, • Culture that values thoughtful hospitality, accountability, and entrepreneurial thinking, • Opportunity to contribute to the continued growth and evolution of the Rolling Hills Hospitality platform

Job Description Rolling Hills Hospitality is seeking a dynamic and experienced Director of Sales to oversee sales efforts for the Fairfield Inn & Suites Newport. This position requires a proactive, results-driven individual with exceptional leadership, communication, and sales skills. Responsibilities: • Develop and implement comprehensive sales strategies to maximize revenue and occupancy for the property., • Mentor a sales coordinator by providing guidance, training, and support to achieve sales targets and objectives., • Cultivate and maintain strong relationships with key accounts (group and transient), corporate clients, and local businesses to drive business and secure long-term partnerships., • Conduct regular market analysis and competitor benchmarking to identify opportunities and stay ahead of industry trends., • Collaborate to create promotional campaigns, packages, and initiatives to drive sales and brand awareness., • Represent the property at industry events, trade shows, and networking functions to promote the hotels and generate leads., • Monitor and analyze sales performance metrics, including revenue and booking trends, to identify areas for improvement and implement corrective actions., • Work closely with the revenue management team to optimize pricing strategies and maximize revenue potential., • Ensure compliance with brand standards, policies, and procedures across all sales activities., • Foster a positive and collaborative work environment that encourages teamwork, creativity, and professional growth. Qualifications: • Bachelor's degree in Hospitality Management, Business Administration, or related field., • Minimum of 3-5 years of experience in hotel sales., • Proven track record of achieving and exceeding sales targets in a competitive market., • Excellent communication, negotiation, and interpersonal skills., • Strategic thinker with the ability to analyze data, identify trends, and develop actionable plans., • Proficiency in Microsoft Office Suite and hotel management software (e.g., Hilton, Marriott systems)., • Knowledge of the local market and industry trends is a plus. About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionOur popular restaurant is looking for a forward-thinking and talented executive chef to give our guests a great dining experience. We require an effective supervisor who can produce innovative menus and recipes, oversee all food leaving the kitchen, and guarantee health and safety regulations are met. Our ideal candidate is an inventive culinary leader who can recruit and develop great personnel to provide guests with a top-notch dining experience. You must have experience as an executive chef or extensive experience as a sous chef. Apply today if you are ready to bring your creative culinary expertise to our exciting restaurant!Compensation: $50,000 - $60,000 yearly Responsibilities: • Control department costs that are under your management, such as food, supplies, uniforms, and equipment, and work with vendors to get the best products at a cost-effective price, • Provide guidance and direction to staff, including setting performance standards and monitoring performance to make the kitchen run efficiently, • Exceed guest expectations while increasing sales and profits and overseeing the success of day-to-day operations of the restaurant kitchen, • Combine diverse ingredients in a unique way to create new and distinctive menu items and specials, • Coordinate all kitchen food preparation, including processes, portioning, garnishing, and ensure that all meals and dishes are presented elegantly, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • This role requires 7-8 years of culinary experience, • Must have excellent communication and interpersonal skills with guests and coworkers, • Educational requirements include a high school diploma or equivalent GED certificate, • Candidates need a strong understanding of compliance with kitchen safety and food storage requirements, • Strong leadership skills with experience leading, motivating, and developing a team, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionSREE Hotels is seeking an experienced and motivated leader to fill the Area Director of Sales position at our four branded hotels located in Downtown Cincinnati. As the Area Director of Sales, you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years’ of service, dental & vision insurance and a matching 401K. About SREE Hotels As one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 24 brand name hotels in popular markets like Charlotte, Raleigh, Durham, Columbia, Cincinnati and Myrtle Beach and we are expanding. Our portfolio includes well-respected brands like Marriott and Hilton. Our Corporate Office is conveniently located in the beautiful Ballantyne area of Charlotte, NC with easy access to major highways and airports making travel a breeze. For more information, visit our website at www.sree.com PRIMARY PURPOSE: To generate top line revenue by meeting or exceeding revenue goals by developing new accounts and growing existing hotel accounts. RESPONSIBILITIES • Direct Sales: Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls which in-line with goals established by the marketing plan and budget and management., • Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines., • New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines., • Maintains accurate, organized and current file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management., • Participate in associate functions, client and guest events, and community events., • Assist with developing and maintaining the business plan with General Manager, Marketing Manager and Corporate Director of Sales., • Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests., • Participate in joint sales calls with the Corporate Director of Sales and General Manager., • Actively participate in Revenue Management calls., • Assist with rate and services decisions., • Attend weekly sales meetings., • Complete weekly and monthly sales call reports and submit to General Manager and Corporate Operation and Sales Team., • Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all team members for the overall success of the hotel., • Build and maintain rapport with competitor hotels, lead sources, clients and local community., • Displays a neat, clean, and business-like appearance at all times and represents themselves as well as hotel and SREE Hotels with the highest level of integrity and professionalism. QUALIFICATIONS • Direct hotel sales experience is required (3 Years minimum), • Hilton brand experience preferred, • Experience with PEP, R&I and Delphi is a plus, • College degree and/or equivalent sales experience required., • Requires knowledge of general sales techniques, revenue management, and customer service skills, • Fluent in basic computer skills to include Word and Excel in business format., • Fluent in electronic communications (email)., • Ability to solve problems and make sound business decisions., • Excellent verbal and written communication skills., • Ability to work as team player with all levels of hotel staff., • Excellent guest relations skills., • Demonstrate ability to influence customers to close the deal, • Excellent judgment, • High ethical standards of conduct JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status. Benefits: • Competitive salary + bonus potential, • Health, dental, and vision insurance, • Earned Wage Access, • 401(k) with company match, • Life Insurance, • Travel benefits

Job Description We’re looking for an enthusiastic hotel front desk leader with two years of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Great job with advancement opportunities. Applicants should be strong leaders who love working with people and want to develop. Full-time with benefits and a flexible schedule available. If this sounds like you, apply today. Come join our Team! Compensation: $17- $19/hr Compensation: $17 - $19 hourly Responsibilities: • You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards, • Hold responsibility for the front desk budget and order any necessary office supplies with oversight of upper leadership, • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints, • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction, • Generate occupancy reports and compile financial information for the general manager, • Order items for the Market, • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • Applicants should be strong leaders who love working with people, • Must possess a high school diploma or equivalent certification (GED), • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry, • Possess excellent management skills, communication skills, and multitasking skills, • Applicants must have flexible availability (Nights and weekend availability), • PEP experience is a plus (Hilton Computer Systems) About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Are you a vibrant individual looking for a Front Desk Manager position at Aloft Newport on the Levee in Newport, KY, US? Join our energetic team dedicated to providing a unique and welcoming experience for all guests. We need a committed leader with a passion for hospitality, exceptional organizational skills, and a dedication to top-notch customer service to oversee our front desk operations. As the Front Desk Manager, you will play a crucial role in ensuring guest satisfaction, leading a team of front desk staff, and setting a positive tone for our guests' stay from check-in to check-out. If you thrive in a fast-paced hospitality environment and are dedicated to delivering exceptional service, come be a part of our dynamic team at Aloft Newport on the Levee. Responsibilities: • Welcome guests warmly and with a friendly attitude when they arrive at the front desk., • Ensure that the check-in and check-out processes run smoothly for all guests, addressing any issues promptly., • Efficiently manage reservations and room assignments to optimize occupancy and revenue., • Supervise the front desk team, offering guidance, training, and support to uphold high customer service standards., • Maintain a neat and organized front desk area, including overseeing inventory of supplies and equipment. Qualifications: • 2+ years of experience in hotel front desk operations., • Strong customer service skills and ability to handle guest inquiries and concerns., • Proficiency in hotel booking software and the Microsoft Office suite., • Excellent communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Be part of the dynamic team at the Moxy Cincinnati Downtown! Seeking a skilled Front Office Manager to contribute significantly to creating outstanding guest experiences. If you enjoy a high-energy setting, have strong leadership abilities, and are dedicated to offering excellent customer service, we look forward to receiving your application! Compensation: $50,000 yearly Responsibilities: • Oversee daily operations of the front office department to ensure smooth and efficient workflow., • Train, supervise, and support front desk staff to provide exceptional customer service to guests., • Develop and implement strategies to optimize hotel occupancy and room revenue., • Maintain accurate records of room inventory, reservations, and guest accounts., • Collaborate with other departments to coordinate guest services and resolve any issues or complaints in a timely manner. Qualifications: • 2+ years of experience in hotel front office operations., • Proficiency in Microsoft Office Suite., • Strong communication and interpersonal skills., • Ability to lift up to 35 lbs., • US work authorization., • You must be able to stand for 8 hours per day. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Join a team that values your ideas and supports your growth. As a Front Office Manager at Hyatt Place Sharonville Convention Center, you'll lead by example, fostering an environment where both team members and guests feel cared for and appreciated. Your role is pivotal in ensuring smooth operations and exceeding guest expectations, aligning with Rolling Hills Hospitality's commitment to high standards and simplicity. We're dedicated to creating a fun and supportive workplace, knowing that when we take care of our employees, they, in turn, take care of our guests. In this role, you'll have the opportunity to grow your leadership skills and gain valuable experience in the hospitality industry. We offer flexible working hours and comprehensive training programs to help you succeed. With our strong partnerships with top hotel brands, including Marriott, Hilton, IHG, and Hyatt, you'll be part of a reputable team known for innovation and excellence. If you're ready to make a significant impact and be part of a dynamic team, we encourage you to apply and start your journey with us. Compensation: $15 - $17 hourly Responsibilities: • Lead the front office team to deliver exceptional guest service, ensuring every guest feels welcomed and valued., • Oversee daily operations of the front desk, coordinating with other departments to maintain seamless service., • Train, mentor, and motivate team members, fostering a positive and collaborative work environment., • Implement and uphold company policies and procedures, ensuring compliance with industry standards., • Manage guest reservations and room assignments, optimizing occupancy and revenue., • Address and resolve guest inquiries and complaints promptly, turning challenges into opportunities for improvement., • Monitor and analyze front office performance metrics, providing insights to enhance service delivery and efficiency. Qualifications: • Experience in leading a team within the hospitality industry, ensuring exceptional guest service., • Ability to oversee daily front desk operations, coordinating seamlessly with other departments., • Proven track record of training and mentoring team members, fostering a positive work environment., • Strong understanding of hospitality policies and procedures, ensuring compliance with industry standards., • Proficiency in managing guest reservations and room assignments to optimize occupancy and revenue., • Skill in addressing and resolving guest inquiries and complaints promptly, turning challenges into opportunities., • Experience in monitoring and analyzing front office performance metrics to enhance service delivery and efficiency. About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The Courtyard by Marriott, located in Downtown Cincinnati, is hiring for full-time Housekeeping Attendants. The hours for these positions are 7am-3pm; weekday and weekend availability is required. PRIMARY PURPOSE: To maximize customer satisfaction by providing neat and clean guestrooms, in accordance with company and brand standards. RESPONSIBILITIES • Ensures customer satisfaction by cleaning customer rooms according to SREE and brand standards, • Removes soiled bed and bath linens and replaces with clean linens, as required, • Removes accumulated trash and debris from room as required, • Cleans bathroom area, dusts all surfaces, replenishes room amenities, cleans floors and vacuums rooms as required, • Reports unusual circumstances to Hotel Management, • Reports maintenance requests and replacement orders, • Maximizes job efficiency by ensuring the supply cart is neat, stocked and orderly, • Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it and notifies housekeeping manager or supervisor immediately if any stock shortages exist REQUIREMENTS • 1 year of housekeeping experience preferred, • Must be flexible in work hours to accommodate last minute changes in scheduling, • Must be available to work weekend shifts, • Knowledge of cleaning equipment, cleaning techniques and safe use of chemicals is essential, • Must be able to change tasks and adjust energy level needed to accommodate a fast-paced environment, • Must achieve required threshold scores according to brand and company inspections JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals. Must be able to lift, push, pull and carry a minimum weight of approximately 30 lbs. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The Courtyard by Marriott hotel, located in Downtown Cincinnati, is hiring for a part-time Laundry Attendant. Anyone hired for this position will need weekday and weekend availability. PRIMARY PURPOSE: To maintain the condition of all hotel linen in accordance with the company and brand standards through efficient cleaning and processing. RESPONSIBILITIES • Meets and exceeds customer and team member expectations by providing service and teamwork, • Ensures maximum cleaning effectiveness by sorting laundry prior to washing according to fabric type, color, item or soil concentration, • Pulls damaged and/or stained linen prior to loading washers, • Ensures maximum loading capacity of machines, • Loads washers and dryers to recommended weights, • Saves energy by setting dryers for proper heating and cooling times, • Operates, maintains and cleans laundry equipment according to company standards, • Informs supervisor or management of any mechanical failures or supply shortages, so corrective action can be implemented REQUIREMENTS • Must be flexible in work hours to accommodate last minute changes in scheduling, • Must have strong interpersonal skills to engage and interact with associates and guests, • Must be detail oriented in supervising staff, inspection of facilities and completing assignments., • Must be available to work weekend shifts JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 20 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job DescriptionAs our next dishwasher, we're looking for hardworking individuals who are eager to contribute to the smooth operation of our busy kitchen. We need someone dependable who can pitch in and help with a variety of kitchen tasks. In addition to unloading dirty dishes brought in by bussers, you will be scraping, sorting, and loading dishes into the dishwashing machine. Additional cleaning responsibilities may be assigned to you as needed. If you're personable and seeking a rewarding job with room for growth, apply today!Compensation: $15 hourly Responsibilities: • Maintain a clean working environment by sweeping and mopping kitchen floors daily, • Take part in employee meetings regularly to stay up to date on all policies and safety regulations, • Place utensils and dishes in proper storage areas after unloading the dishwasher, • Ensure appropriate levels of detergent and cleaning supplies while also keeping track of dishwashing machine mechanical problems, • Rinse glassware, scrape plates, and sort dishes before loading them into the dishwasher Qualifications: • We prefer some experience working in the food service industry, • Great physical health and stamina, • Possess a high school diploma or equivalent certification, • Must be a hard worker with high attention to detail and have a strong work ethic About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Our busy quick-service restaurant is looking for a cook who enjoys working in a fast-paced atmosphere. We need someone to prepare food stations, cook a large volume of food, and ensure that all food safety and storage rules are followed. Our ideal applicant has prior food industry experience, preferably in fast food, quick service, or fast casual restaurants, as well as a willingness to learn. Our ideal applicant is a team player who is eager to collaborate with other crew members and has strong time management skills. Apply today if this sounds like an exciting opportunity! Compensation: $17 - $18 hourly Responsibilities: • Guarantee that quality food is supplied by following specified storage and waste control requirements for meats, vegetables, fruits, and dairy products, • Wash, cut, dice, chop, and slice food items to stock prep stations, • Keep all workstations, counters, cooking equipment, and refrigerators clean and sanitary according to health and safety rules, • Control the grill and cook the food in accordance with the directions on the meal order slips or in verbal instructions, • Verify the temperature of cooked food using a thermometer to make sure it's safe to consume Qualifications: • Display excellent communication and interpersonal skills with customers and coworkers, • Ability to understand and comply with kitchen sanitation, safety and equipment usage, and food storage regulations, • Must have excellent time-management skills and be able to prioritize and multitask, • Candidates must be hardworking, detail-oriented, and have a strong work ethic, • Prior fast food or quick service restaurant industry experience is highly desired About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Aloft Newport on the Levee is seeking an energetic and dependable Breakfast Line Cook to join our culinary team. This position plays a key role in delivering a high-quality cook-to-order breakfast experience for hotel guests each morning. The ideal candidate thrives in a fast-paced kitchen environment, takes pride in food presentation, and is passionate about providing excellent hospitality through fresh, consistent breakfast preparation. This position primarily works early morning shifts, with approximate hours of 5:00 AM – 11:00 AM, including weekends and holidays as needed. Compensation: $16 hourly Responsibilities: • Prepare and cook made-to-order breakfast items according to hotel recipes and brand standards, • Set up and maintain breakfast line stations prior to service, • Ensure all breakfast items are prepared quickly, accurately, and presented professionally, • Prepare ingredients for daily breakfast service, including portioning and basic food prep, • Maintain the cleanliness and organization of the kitchen and workstations at all times, • Follow all food safety, sanitation, and health department guidelines, • Monitor food quality, freshness, and inventory levels throughout service, • Assist with receiving and storing deliveries properly, • Work closely with hotel leadership to ensure a positive guest dining experience Qualifications: • Previous breakfast cook or line cook experience preferred, but willing to train., • Experience preparing eggs, breakfast meats, waffles, potatoes, and other breakfast items in a fast-paced environment, • Strong understanding of food safety and kitchen sanitation standards, • Ability to multitask and work efficiently during busy breakfast hours, • Reliable attendance and punctuality, including early morning shifts, • Positive attitude and team-oriented mindset About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionOur busy restaurant is looking for a detail-oriented individual with exceptional time management abilities who is passionate about providing our clients with an exceptional dining experience. As our next line cook, you will be responsible for ensuring that every dish is cooked and presented following appropriate recipes, presentation standards, and with accuracy for the guest order. We need an experienced cook who is comfortable with a variety of cooking techniques such as poaching, braising, roasting, charbroiling, sautéing, grilling, frying, and baking. Our ideal applicant is a team player who can successfully communicate with other kitchen staff to keep our restaurant running efficiently. If you have a friendly and energetic attitude with a passion for food, please apply today!Compensation: $14 - $16 hourly Responsibilities: • Ensure that all interactions with visitors, vendors and colleagues are conducted in a professional and friendly manner, • Assemble a system of food stations and fill them with everything they need for the shift, • Grill, broil or saute menu items according to standard recipes and presentation specifications, • Maintain work stations, including all countertops, utensils, equipment, and refrigeration in a clean and sanitary condition per health and safety regulations, • Adhere to established storage and waste control standards for meats, vegetables, fruits, and dairy products to ensure quality food is served Qualifications: • Must be a hard worker with high attention to detail and have a strong work ethic, • Must be able to meet all safety and sanitation requirements of kitchen equipment and food storage, • We prefer some experience working in the food service industry, • Possess a high school diploma or equivalent GED certification, • Excellent communication and interpersonal skills for working with customers and other team members About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description We are looking for someone with a passion for food and strong time management abilities who can provide clients with an exceptional dining experience. Our restaurant is busy, and we need a competent and experienced line cook who can ensure that our meals are made precisely to guest orders while still following our standard recipes consistently. To work a variety of stations on any given shift, our line cook must be adept in poaching, braising, roasting, grilling, sautéing, and frying. You need to be a team player who can effectively communicate with other kitchen staff to keep things running efficiently. If you have a positive attitude and are looking for a new opportunity in food service, please apply as soon as possible! Compensation: $17 - $19 hourly Responsibilities: • Grill, broil or saute menu items according to standard recipes and presentation specifications, • Guarantee that quality food is supplied, by adhering to specified storage and waste control requirements for meats, vegetables, fruits, and dairy products, • Maintain work stations, including all countertops, utensils, equipment, and refrigeration in a clean and sanitary condition per health and safety regulations, • Interact with visitors, vendors, and associates while maintaining a professional and positive attitude, • Establish a system of food stations and stock them with all of the necessary ingredients for the shift Qualifications: • Candidates must have completed high school or received similar certification such as a GED, • Prior food service industry experience is highly desired, • Candidates need a strong understanding of compliance with kitchen safety and food storage requirements, • Display excellent communication and interpersonal skills with customers and coworkers, • Must be a hard worker with high attention to detail and have a strong work ethic About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.Handle guest complaints ensuring guest satisfaction.Process all check-ins and check-outs according to established hotel requirements.Adhere to payment, cash handling and credit policies/procedures.Generate, pri

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.Handle guest complaints ensuring guest satisfaction.Process all check-ins and check-outs according to established hotel requirements.Adhere to payment, cash handling and credit policies/procedures.Generate, p

Marriott Hotels - - Responsibilities: Check figures, postings, and documents for accuracy; Record, store, access, and analyze computerized financial information; Audit and reconcile all revenue postings; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds; Deve

Job Description Join us at Pennyflower American Bistro, where we're committed to creating exceptional guest experiences and a vibrant workplace. We are a contemporary American Bistro with a chic yet casual atmosphere, conveniently located in The Clair Hotel on the east side of downtown Cincinnati. As the FOH Food and Beverage Manager, you will play a key role in our hospitality team, helping us uphold our high operational standards while fostering a collaborative environment. Your leadership will be crucial in maintaining our reputation for excellence in food and beverage services. You'll have the opportunity to grow alongside a company that values innovation and employee development, offering competitive pay and comprehensive benefits. At Rolling Hills Hospitality, we believe that when we take care of our people, they take care of our guests. Let's work together to build a future filled with growth and excitement. Compensation: $18 - $22 hourly Responsibilities: • Lead and inspire the front-of-house team to deliver exceptional customer service every day., • Coordinate daily operations to ensure smooth and efficient service flow., • Collaborate with the kitchen team to maintain high standards of food quality and presentation., • Monitor and manage inventory levels, ensuring timely ordering and stock rotation., • Implement and uphold health and safety regulations to create a safe dining environment., • Analyze sales and customer feedback to identify opportunities for improvement and growth., • Train and mentor staff, fostering a culture of continuous learning and development. Qualifications: • Experience in leading and motivating a diverse team in a fast-paced hospitality environment., • Ability to coordinate and manage daily operations, ensuring seamless service delivery., • Proven track record of collaborating with kitchen teams to maintain high food quality and presentation standards., • Strong skills in inventory management, including timely ordering and effective stock rotation., • Commitment to implementing and upholding health and safety regulations for a safe dining experience., • Analytical skills to assess sales data and customer feedback, driving continuous improvement., • Experience in training and mentoring staff, fostering a culture of growth and development. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Are you an enthusiastic worker with strong organization and customer service skills? Then you could be what we are looking for in a server assistant/busser. You will work closely with our servers and help them deliver food to customers’ tables, as well as clear, clean, and reset each table with tableware to get it ready for the next party. You’ll bring customers to their tables, address their inquiries, and alert servers when their attention is needed. You should be familiar with the menu as well as food safety rules. Attention to detail and organization is important since you’ll be regularly restocking items in the kitchen and server stations. If you have some food service experience, like working in a fast-paced setting and closely with team members, apply for this role as soon as possible! Compensation: $12 hourly Responsibilities: • Handle delivering food from the kitchen to the table on time. Ask if you can help with anything else before leaving the table, • Reset tables for the next guests by clearing away dirty dishes, and setting new place settings, napkins, and silverware, • Oversee restaurant stock and refill condiments as needed. Make sure each waiter station is filled with all the needed items, • Bring customers beverages, refill glasses, bring extra plates or napkins to customers, and make sure condiments are refilled and brought to the table, • Bring customers to their tables, communicate with customers regarding any special needs, and relay any issues to the waiter Qualifications: • Available to work nights, weekends, and holidays and to help out with extra shifts as needed, • Can stand on feet for extended periods of time, bend and lift for the shift’s duration as needed, • Experience working in the food services or QSR industry is preferred, • Know the basics of how to handle food items and kitchen equipment, • Must have a high school diploma or possess an equivalent GED About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibilit Housekeeping, Guest.

License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

In joining Courtyard, you join a portfolio of brands with Marriott International. Additional Information Flexible Overnight Shifts Preferred, Weekends and Holidays Availability Preferred Job Number 26052736 Job Category Finance & Accounting Location** Courtyard by Marriott Cincinnati

License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. Job Category Housekeeping & Laundry.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining Courtyard, you join a portfolio of brands with Marriott International.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.Handle guest complaints ensuring guest satisfaction.Maintains standards of quality and cleanliness throughout daily assignments.Observes all house and safety rules, housekeeping room procedures, and security pr

Marriott Hotels - 500 West 3rd Street - Responsibilities: Guide guests through their entire stay and deliver a wide range of services; Move about hotel spaces and take ownership of guest experience; Process operational needs and address guest requests; Complete reports related to guest services; Del

Job DescriptionDo you like working in a fast-paced environment, meeting new people, and making a wide range of creative cocktails? You could be the ideal candidate for the position of bartender at our busy restaurant. You have a positive attitude and a customer-focused approach that ensures our patrons have a great time at the bar. You will be in charge of taking drink orders, recommending beer and wine, preparing traditional and unique mixed drinks, and maintaining the bar area so it is clean and sanitary at all times. If you are a professional who thrives in a busy work environment that provides great customer service, apply today!Compensation: $9 - $10 hourly Responsibilities: • Take patron orders and deliver a variety of alcoholic and non-alcoholic beverages including wine, beer, liquor, and mixed drinks, • Receive payments and settle patron checks and tabs, as well as correctly record daily sales totals in point of sale system, • Verify customers' identification age to ensure they are of legal age and provide alcoholic drinks in compliance with federal, state, municipal, and corporate rules and regulations, • Purchase needed bar supplies, stock and track all wine, liquor, and beer stocks, and have a full supply of glassware on hand, notifying management of any supply issues or shortages, • Perform all restocking and cleaning activities as directed, including opening and closing duties Qualifications: • Proven customer service experience with a strong patron-focused mentality, • Possesses strong, organizational and time management skills, • We prefer some experience working in the food service industry, • Display excellent communication and interpersonal skills with customers and coworkers, • Candidates must have completed high school or received similar certification (GED) About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Do you like working in a fast-paced environment, meeting new people, and making a wide range of creative cocktails? You could be the ideal candidate for the position of bartender at our busy restaurant. You have a positive attitude and a customer-focused approach that ensures our patrons have a great time at the bar. You will be in charge of taking drink orders, recommending beer and wine, preparing traditional and unique mixed drinks, and maintaining the bar area so it is clean and sanitary at all times. If you are a professional who thrives in a busy work environment that provides great customer service, apply today! Compensation: $5.25 hourly Responsibilities: • Mix and deliver drinks to customers including alcoholic and non-alcoholic varieties of wine, beer, liquor, and mixed drinks, • Collect payments, settle patron checks, and ensure tabs are paid, as well as record daily sales totals in the point of sale system, • Check customers age by verifying identification cards and serve alcoholic beverages to patrons per federal, state, local, and company laws and regulations, • Order necessary bar supplies, stock and keep track of all wine, liquor, and beer inventories as well as maintain a full supply of glassware and notify management of any shortages, • Complete all restocking and cleaning duties by performing opening and closing side work as instructed Qualifications: • Must have excellent communication and interpersonal skills with customers and coworkers, • Displays impeccable time management and organizational skills, • Proven customer service experience with a strong patron-focused mentality, • Candidates must have completed high school or received similar certification (GED), • We prefer some experience working in the food service industry About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionOur popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!Compensation: $8 - $10 hourly Responsibilities: • Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations, • Complete all restocking and cleaning duties by performing opening and closing side work as instructed, • Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations, • Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors, • Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests Qualifications: • Displays impeccable time management and organizational skills, • Previous experience working in food service is preferred, • Educational requirements include a high school diploma or equivalent GED certification, • Display excellent communication and interpersonal skills with customers and coworkers, • Proven customer service experience with a strong guest-focused mentality About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Be the Face of Our Hotel! Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you! Why You’ll Love It • Make a direct impact on guest satisfaction every day, • Work in a dynamic, team-oriented environment, • Competitive pay, flexible schedules, and opportunities to grow in hospitality, • Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations What You’ll Do • Greet guests warmly, build personal connections, and anticipate their needs, • Manage guest check-in/out, reconcile accounts, and handle cash or card transactions, • Promote brand loyalty program and follow brand hospitality sales standards, • Staff and maintain the market area, ensuring stock is organized and shelves are tidy, • Record guest requests, special needs, early arrivals/late departures, and communicate issues, • Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention, • Assist with maintenance requests and coordinate with on-property maintenance as needed, • Complete all required training and compliance tasks, including CPR and TIPS certification, • Maintain a clean, organized front desk, dry storage, and adjacent areas, • Support smooth communication between all hotel departments Who You Are • Guest-focused, friendly, and professional, • Reliable with flexible availability, including evenings, weekends, and holidays, • Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners), • Strong communicator and problem solver, • Physically able to stand for long periods and perform light lifting as needed

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description As a 2nd Shift Guest Services Representative with us at Fairfield Inn & Suites, you'll be at the heart of creating memorable experiences for our guests. Your role is crucial in ensuring every guest feels welcomed, enjoys a smooth stay, and departs with a smile. You'll be the primary contact, upholding our high service standards and ensuring operational efficiency to enhance guest satisfaction. Rolling Hills Hospitality believes in fostering a fun and supportive work environment, where taking care of our team translates into exceptional service for our guests. Join us in this dynamic role and grow with a company committed to your professional development and success. Compensation: $14 - $15 hourly Responsibilities: • Welcome guests with a friendly and professional demeanor, ensuring a positive first impression upon arrival, • Provide efficient and accurate check-in and check-out services while maintaining attention to detail, • Deliver attentive service by responding quickly and effectively to guests' questions, needs, and concerns, • Create a warm, hospitable environment by maintaining professionalism and courtesy throughout every interaction, • Manage reservations, assign rooms, and update guest information within hotel systems, • Collaborate with housekeeping and maintenance teams to ensure guest rooms and requests are fulfilled promptly, • Maintain the front desk and lobby areas to reflect a clean, organized, and inviting atmosphere, • Accurately process payments, handle cash, and ensure proper financial procedures are followed, • Resolve guest concerns in a timely manner to ensure satisfaction and encourage repeat business Qualifications: Additional Qualifications • Strong customer service skills with a commitment to delivering exceptional guest experiences, • Effective problem-solving abilities with a proactive and solution-oriented mindset, • Excellent interpersonal and communication skills, with the ability to engage positively with guests and team members, • Highly organized with the ability to manage multiple tasks in a fast-paced environment, • Strong time management skills and the ability to prioritize responsibilities efficiently, • High level of attention to detail and accuracy in all tasks, • Basic computer proficiency, including data entry and typing skills, • Ability to stand and remain active for extended periods (up to 8 hours per shift), • Availability to work a flexible schedule, including weekends and holidays Position Details: • Full-time, 2nd shift (3:00 PM – 11:00 PM) Preferred Qualifications: • Experience with hotel property management systems, such as FOSSE, is preferred but not required, • Willingness to learn and be trained in hotel systems and brand standards About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $14 - $15 hourly Responsibilities: • Field customer complaints when necessary, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Bookkeeping: keep accurate records of all hotel guest account information, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Connect with the housekeeping department to ensure guest accommodations are ready, • Welcome guests with a friendly and professional demeanor, ensuring a positive first impression upon arrival, • Provide efficient and accurate check-in and check-out services while maintaining attention to detail, • Deliver attentive service by responding quickly and effectively to guests' questions, needs, and concerns, • Create a warm, hospitable environment by maintaining professionalism and courtesy throughout every interaction, • Manage reservations, assign rooms, and update guest information within hotel systems, • Collaborate with housekeeping and maintenance teams to ensure guest rooms and requests are fulfilled promptly, • Maintain the front desk and lobby areas to reflect a clean, organized, and inviting atmosphere, • Accurately process payments, handle cash, and ensure proper financial procedures are followed, • Resolve guest concerns in a timely manner to ensure satisfaction and encourage repeat business Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • High school graduate, GED recipient, or equivalent, • Exhibits working knowledge of Microsoft Office and reservation management systems, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • 3 pm-11 pm, • Strong customer service skills with a commitment to delivering exceptional guest experiences, • Effective problem-solving abilities with a proactive and solution-oriented mindset, • Excellent interpersonal and communication skills, with the ability to engage positively with guests and team members, • Highly organized with the ability to manage multiple tasks in a fast-paced environment, • Strong time management skills and the ability to prioritize responsibilities efficiently, • High level of attention to detail and accuracy in all tasks, • Basic computer proficiency, including data entry and typing skills, • Ability to stand and remain active for extended periods (up to 8 hours per shift), • Availability to work a flexible schedule, including weekends and holidays About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description At Embassy Suites Blue Ash, we're committed to creating memorable experiences for our guests, and as our Hotel Front Office Manager, you’ll be at the heart of this mission. You’ll lead a dynamic team to ensure every guest feels welcomed and valued, overseeing all front desk activities with precision and care. Your role will be pivotal in shaping the first impressions of our guests, managing staff, and maintaining our high standards of customer service. Here, you’ll find opportunities to grow your career in hospitality management while working in a supportive, fun environment that emphasizes taking care of our employees so they, in turn, can take care of our guests. If you're passionate about delivering outstanding guest services and have strong hospitality management skills, let's make a positive impact together. Join us and be part of a team that values collaboration, continuous learning, and excellence in hospitality. Compensation: $45,000 yearly Responsibilities: Responsibilities include, but are not limited to: • Supervise and coordinate daily front office operations, including check-in/check-out procedures., • Manage and train front desk staff to ensure excellent customer service and adherence to hotel policies., • Handle guest inquiries, complaints, and feedback with professionalism and efficiency., • Maintain accurate records of room availability, reservations, and billing information., • Implement effective phone etiquette practices to enhance guest communication., • Collaborate with other departments to ensure seamless operations and guest satisfaction., • Monitor performance metrics and implement strategies for improvement in guest services., • Ensure compliance with hotel standards, safety regulations, and quality assurance protocols., • Manage the hotel market's food & beverage through inventory control and ordering. Qualifications: • Proven experience in hospitality management or hotel management roles is preferred., • Strong customer service skills with a focus on guest satisfaction., • Proficiency in phone systems and excellent phone etiquette are essential., • Multilingual or bilingual abilities are a plus for enhancing communication with diverse guests., • Ability to work effectively under pressure while maintaining a positive attitude., • Strong organizational skills with attention to detail in managing reservations and staff schedules., • Excellent interpersonal skills to foster a welcoming environment for guests and staff alike. About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation: $16 hourly Responsibilities: • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Ensure all guests feel they are having an exceptional experience at the property, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Complete night audit procedures, including balancing and reconciling all financial transactions, • Review and verify cash drawer activity, credit card transactions, room charges, and guest folios, • Prepare and distribute daily audit reports, along with weekly and monthly summaries for management, • Maintain accurate records of occupancy, revenue, and hotel performance data, • Perform front desk duties during overnight hours, including guest check-in and check-out as needed, • Respond to guest inquiries and assist with requests or concerns in a professional manner, • Coordinate with housekeeping and maintenance for any overnight service needs, • Ensure proper completion of end-of-day system procedures and reports, • Maintain a secure and organized front desk area throughout the shift, • Provide consistent, professional customer service to all guests during overnight hours Qualifications: • Flexible overnight hours are required, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Diploma or equivalent from high school is required; some college is desired, • Outstanding communication skills and excellent customer service skills are required, • Strong communication and customer service skills required, • Ability to work overnight shift (11:00 PM – 7:00 AM), including weekends and holidays as needed, • High school diploma or equivalent required; some college preferred, • Previous experience in front desk, guest services, night audit, or hospitality is helpful but not required, • Basic computer proficiency required; ability to learn hotel systems and software quickly, • Experience with hotel reservation or accounting systems is a plus, • Ability to work independently and stay organized during overnight hours, • Strong attention to detail, especially with financial and reporting tasks About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: $16 - $18 hourly Responsibilities: • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Provide exceptional service to all hotel guests during their stay, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Overnight shift; requires flexible hours, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Outstanding communication skills and excellent customer service skills are required, • Some college is preferred but a high school diploma or equivalent is required, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $14 - $15 hourly Responsibilities: • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Handle customer complaints as necessary, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Comfortable taking telephone calls and mitigating stressful situations, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • High school diploma, GED, or equivalent, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 hourly Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Field customer complaints when necessary, • Bookkeeping: keep accurate records of all hotel guest account information, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Be on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Must have graduated high school, received a GED or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Must be willing to work weekends. Compensation: $13 - $14 yearly Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready, • Bookkeeping: keep accurate records of all hotel guest account information, • Mitigate customer complaints as needed, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • High school graduate, GED recipient, or equivalent, • Well-versed in taking telephone calls and handling stressful situations, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionWe’re looking to hire an energetic and outgoing host/hostess with outstanding customer service skills. You’ll need excellent communication skills to answer phone inquiries and make reservations. Your main duties include welcoming guests and guiding them to a table that has been cleared and cleaned. You’ll ensure that there are enough seats for the entire party and check that each guest has tableware. Your attire should be professional and neat, with comfortable shoes so you can stand on your feet frequently throughout your shift. If you’re a real people person, and a team player who can multitask and pitch in to help with other duties as needed, we want to meet you! Apply today for immediate consideration.Compensation: $15 - $16 hourly Responsibilities: • Check the dining room constantly for cleanliness and organization and restock condiments on the table as necessary, • Welcome all diners with a friendly attitude to create an excellent first impression, • Guide diners to their seats and make sure everyone has the correct number of menus, utensils, napkins, and filled water glasses, • Know the menu items and how dishes are prepared and be able to answer any questions about daily specials, • Respond to phone inquiries professionally and secure reservations while ensuring all seating issues are quickly and efficiently handled Qualifications: • For this position, a high school diploma or the equivalent GED is needed, as well as a good understanding of how to speak and read English, • Prior food services, or hospitality service industry experience is preferred but not required, • Adapt easily to working in a fast-paced team environment with long hours of standing on feet and moving around, • Skills needed for this role include excellent people skills, time management, organization skills, and the ability to handle customer requests and situations quickly with a pleasant demeanor About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $15 - $16 hourly Responsibilities: • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Perform additional bookkeeping, administrative, and accounting procedures as required, • Make sure every hotel guest has a pleasant stay Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Overnight shift; requires flexible hours, • Some college is preferred but a high school diploma or equivalent is required, • Great communications. and excellent customer service skills are required About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $15 - $16 hourly Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Mitigate customer complaints as needed, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Must have graduated high school, received a GED or equivalent, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Exhibits working knowledge of Microsoft Office and reservation management systems, • Has experience answering telephone calls and troubleshooting stressful situations, • Must be able to stand on your feet for 8 hours during a typical shift, • Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $15 hourly Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Bookkeeping: keep accurate records of all hotel guest account information, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Mitigate customer complaints as needed, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment, • Greet guests and complete check-in and check-out processes efficiently, • Handle reservations, room assignments, and payment processing, • Answer phone calls and respond to guest questions or requests, • Resolve guest concerns in a professional and timely manner, • Maintain accurate records and update guest information in the system, • Communicate with housekeeping and maintenance to ensure rooms are ready and issues are addressed, • Balance the cash drawer and complete end-of-shift reports, • Keep the front desk and lobby area clean and organized, • Follow hotel policies, procedures, and safety standards, • Provide basic information about the hotel and the surrounding area Qualifications: • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills, • 1+ year of hotel industry experience or related job preferred, • Exhibits working knowledge of Microsoft Office and reservation management systems, • Must have graduated high school, received a GED or equivalent, • Comfortable taking telephone calls and mitigating stressful situations, • High school diploma or equivalent required, • Strong communication and interpersonal skills, • Basic computer skills and the ability to learn hotel systems, • Ability to multitask and stay organized in a fast-paced environment, • Reliable, punctual, and able to work 2nd shift hours, including weekends and holidays, • Professional appearance and attitude, • Problem-solving skills and the ability to handle guest concerns calmly, • Ability to stand for extended periods and perform light administrative tasks About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.