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Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Springhill Suites near Fort Jackson in Columbia, South Carolina. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer printouts., • Must have upper body strength to lift up to 50lbs. continually throughout an 8-hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8-hour shift., • Must be able to work with arms raised above head throughout an 8-hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire workday., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary $12-$14/hour based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionPlease come and join us as an hourly hotel housekeeper at our award-winning Courtyard by Marriott Columbia Northeast in sunny Columbia, South Carolina. BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL FUNCTIONS: 1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but no limited to: • Picking up trash, • Changing linen and making the bed, • Cleaning entire bathroom, • Sweeping and dusting guest room, • Cleaning the windows and balcony (80%) 1. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%), 2. Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift. (5%), 3. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%), 4. Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%) NON-ESSENTIAL FUNCTIONS: 1. Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%) Knowledge and Skills: Education: No formal education required Experience: Prior housekeeping experience desirable Skills and Abilities: Must be able to communicate in English Must have the ability to clean rooms during an eight-hour working day Self-starting personality with an even disposition Ability to meet standards of appearance Can communicate well with guests No. of employees supervised: None Travel required: None Hours Required: Scheduled days and times may vary based on need Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum. ----------------------------------------------------------------- Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. Constant bending and kneeling to clean bathroom, vanity and making beds. Dusting requires bending to reach low areas on furniture. ----------------------------------------------------------------- Mobility Describe the type(s) of mobility required to include distances and % of time involved. Movement to reach all areas of responsibility to include closet shelves, windows, ledges, pipes, under beds, behind furniture. ----------------------------------------------------------------- Continuous Standing Describe the reasons to include time period and frequency. Continuously standing and/or walking to accomplish all that is required for position ----------------------------------------------------------------- Climbing Stairs: Up to approx. 40 steps 10 % of 40-hour week (time period) Ladders: Up to approx.feet% of_ (time period) No Climbing Required. ----------------------------------------------------------------- Driving Describe type of vehicle, distances, % of time involved and frequency. X No Driving Required. ----------------------------------------------------------------- Work Environment Inside: 100 % of 8 hours (time period) Outside: % of (time period)

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, located in Downtown Columbia/The Vista, is currently hiring for full-time Housekeeping Attendants. The persons hired for these positions will need flexibility to work 8am-4pm and/or 4pm-11pm; weekday and weekend availability is required. PRIMARY PURPOSE: To maximize customer satisfaction by providing neat and clean guestrooms, in accordance with company and brand standards. RESPONSIBILITIES • Ensures customer satisfaction by cleaning customer rooms according to SREE and brand standards, • Removes soiled bed and bath linens and replaces with clean linens, as required, • Removes accumulated trash and debris from room as required, • Cleans bathroom area, dusts all surfaces, replenishes room amenities, cleans floors and vacuums rooms as required, • Reports unusual circumstances to Hotel Management, • Reports maintenance requests and replacement orders, • Maximizes job efficiency by ensuring the supply cart is neat, stocked and orderly, • Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it and notifies housekeeping manager or supervisor immediately if any stock shortages exist REQUIREMENTS • 1 year of housekeeping experience preferred, • Must be flexible in work hours to accommodate last minute changes in scheduling, • Must be available to work weekend shifts, • Knowledge of cleaning equipment, cleaning techniques and safe use of chemicals is essential, • Must be able to change tasks and adjust energy level needed to accommodate a fast-paced environment, • Must achieve required threshold scores according to brand and company inspections JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals. Must be able to lift, push, pull and carry a minimum weight of approximately 30 lbs. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Holiday Inn Express Two Notch Rd in Columbia, South Carolina. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program Salary Range • $13.00 to $15.00

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Room Attendant for the Delta Hotel in Columbia SC Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Holiday Inn Express Garners Ferry in Columbia SC. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $13-$15 Hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Job Title: Assistant General Manager Property: Courtyard by Marriott Columbia/Cayce, SC The Courtyard by Marriott Columbia/Cayce is seeking a hands-on, service-driven Assistant General Manager to join our leadership team. This role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys leading teams, driving guest satisfaction, and supporting overall hotel performance. Position Overview The Assistant General Manager will primarily oversee Front Office and Bistro restaurant operations while supporting the General Manager in the day-to-day leadership and smooth operation of the hotel. This position plays a key role in delivering exceptional guest experiences, ensuring brand standards are met, and helping the hotel achieve financial and operational goals. Key Responsibilities Oversee daily Front Desk and Bistro operations, ensuring exceptional guest service and brand compliance Lead, coach, and develop team members to maintain a positive and productive work environment Assist with scheduling, training, and performance management Monitor guest feedback, online reviews, and service recovery efforts Support revenue goals, cost controls, and operational efficiency Ensure compliance with Marriott brand standards and company policies Step in as Manager on Duty as needed and assist the General Manager with overall hotel operations Qualifications Previous hotel leadership experience required (Front Office or Operations preferred) Marriott experience is a strong plus Strong leadership, communication, and problem-solving skills Ability to work flexible schedules including evenings, weekends, and holidays Passion for hospitality and delivering outstanding guest experiences Compensation & Benefits Salary: $55,000 annually Health Insurance Paid Time Off Marriott Employee Travel Discounts Growth and advancement opportunities If you are ready to grow your hospitality career and be part of a dynamic team, we would love to hear from you. #hc224452

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, located in Downtown Columbia/The Vista, is currently hiring for full-time Housepersons. The persons hired for these positions will need flexibility to work 7am-3pm or 3pm-11pm; weekday and weekend availability is required. PRIMARY PURPOSE: To contribute to an attractive and clean hotel, in accordance with company and brand standards. PRIMARY DUTIES • Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom, • Maintains guest hallways, ensuring they are neat, clean and free of linen and trash, • Completes work projects as assigned by supervisor and management, • Cleans and polishes floors, windows, mirrors, vending machines, and ice machines, • Vacuums, shampoos, and removes soiled spots from carpets as required, • Removes all litter from public spaces, • Transports trash and waste to disposal areas, • Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc., • Aids guests by delivering requested service items and amenities to guestrooms, • Uses housekeeping chemicals as necessary to clean assigned areas to standard, • Prevents any damage to hotel property by exercising proper caution with chemicals and equipment, • Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner, • Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity. QUALIFICATIONS • Prior housekeeping experience or other relevant environmental services experience, • Must be available to work any hours/days of the week necessary to meet business requirements, • Excellent customer service and verbal communication skills, • Maintain a professional business appearance, attitude, and performance, • Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Food Runner for the Sheraton Columbia Downtown Hotel in Columbia, SC. Job Purpose: Delivering of food items to the appropriate guest at the appropriate table in a timely manner. Assisting wait staff in service of food items in such a way to ensure the highest guest satisfaction. Knowledge of all menu items to ensure that the proper menu item is delivered to the proper guest. Organizing order tickets to ensure proper coursing. Folding napkins at the beginning of service and ensuring that unfolded table linen is stored properly. Making sure food runner station is stocked with appropriate silverware and serving utensils. Performing table side service when needed. Clearing trays of dirty dishes from the dining room and transporting to dishwasher when needed. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Perform any general cleaning tasks using standard hotel/restaurant cleaning products as assigned by supervisor to adhere to health standards., • Perform all assigned side work to include restocking of food runner station with appropriate supplies and utensils., • Perform other duties as requested, such as cleaning unexpected spills, answering telephones and handling special guest requests, greeting and seating guests and ensuring guest satisfaction, • Attend required meetings. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. One-year of front desk/guest service experience is strongly preferred. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems. This job requires the ability to perform the following: • Knowledge of the appropriate table numbers and guest seat numbers, • Knowledge of all menu items, • Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices., • Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room., • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Hourly Compensation Range: $13.00 to $15.00, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Express Garnes Ferry in Columbia, SC. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms., • Responsible for greeting every guest/customers with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Ensures entire food selection is available daily and hours of operation are strictly adhered to., • Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area., • Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory., • Inventory o Assist with daily/weekly/monthly food and beverage inventories., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. • Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer., • Knowledge of hotel food and beverage operations., • Knowledge of food and alcoholic beverages., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities., • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Be knowledgeable about state regulations regarding health policies., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Must be able to exert well-paced ability in limited space., • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis., • Must be able to lift up to 50bs on a regular and continuing basis., • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Food handler's permit if required by state law., • Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: • $13 - $14 hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Holiday Inn Garners Ferry in Columbia & SC. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms., • Responsible for greeting every guest/customers with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Ensures entire food selection is available daily and hours of operation are strictly adhered to., • Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area., • Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory., • Inventory o Assist with daily/weekly/monthly food and beverage inventories., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. • Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer., • Knowledge of hotel food and beverage operations., • Knowledge of food and alcoholic beverages., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities., • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Be knowledgeable about state regulations regarding health policies., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Must be able to exert well-paced ability in limited space., • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis., • Must be able to lift up to 50bs on a regular and continuing basis., • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Food handler's permit if required by state law., • Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: • $15 -$16 Hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Barista for the Sheraton Hotel Downtown in Columbia, SC. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Uses Starbucks checklists to insure that operational and cleaning standards are being met., • Plays a leadership role in developing positive work experience for team members that results in a positive guest experience for customers., • Plays an integral part in day to day operations and is familiar and comfortable with all task functions., • In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company., • Perform any general cleaning tasks using approved brand cleaning products as assigned by manager to adhere to health standards., • Completes all assigned side work to include replenishing condiments and restocking side stands., • Perform other duties as requested, such as answering telephones and handle special guest requests, and greet guests according to Starbucks guidelines., • Attend required meetings. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation., • Must have basic knowledge of beverage preparation, service standards, guest relations and etiquette., • Is familiar with and implements all procedures required by company policies and procedures., • Maintains a positive attitude and open communication with other departments within the Company., • Interacts positively with customers., • Directly involved in training of all Baristas and ensures all proper training paperwork and classes are completed., • Fills out and ensures correct completion of all daily and weekly checklists., • Knowledge of the appropriate store setup., • Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders., • Ability to remember, recite and promote the variety of menu items., • Ability to operate beverage equipment., • Ability to operate a keyboard and learn Point of Sale procedures., • Must obtain any government required licenses or certificates. CPR certification and/or 1st Aid Training preferred. SERVSAFE is a plus or training related to HACCP Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $13.00 - $14.00 based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, located in Downtown Columbia, SC, is hiring for a full-time Preventative Maintenance Technician. The hours for this position are 8am-4pm, Monday through Friday. PRIMARY PURPOSE: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. RESPONSIBILITIES • Perform scheduled preventative maintenance and deep cleaning of all surfaces in guest rooms as required, including inspecting/flipping mattresses, box springs, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, touch-up painting, touch-up furniture, dusting, cleaning bathrooms, ensuring that all hardware and appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout and caulking., • Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls., • Ensures that any nonfunctioning items are properly identified, repaired, and returned to service quickly or are disposed of properly, • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor., • Responds promptly to maintenance emergencies, and is able to anticipate guests’ needs, • Adheres to all safety and security guidelines regarding equipment safety, guest safety and safe chemical handling procedures REQUIREMENTS • Previous building operations engineering experience preferred, • HVAC Training preferred, • Ability to handle multiple projects and make decisions, • Ability to work any hours/ days during the week and weekends JOB SETTING AND PHYSICAL DEMANDS Employees in this position may work indoors or outdoors. To perform the job successfully, the candidate must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping, assemble very small objects, make quick, precise adjustments to machine controls, and determine the distance between objects. The employee must be able to stand, sit, or walk for extended periods of time, as well as lift objects sometimes weighing 50 pounds or more. Fluency in the English language and the ability to speak, hear, read and write are required, as is the ability to work any hours/days of the week necessary to meet business requirements. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job DescriptionSREE Hotels is seeking an experienced and motivated leader to fill the Area Director of Sales position at our Courtyard by Marriott and SpringHill Suites by Marriott hotels, located in Downtown Columbia. As the Area Director of Sales, you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years’ of service, dental & vision insurance and a matching 401K. About SREE Hotels As one of the fastest-growing property management groups in the Southeast, SREE Hotels LLC offers our associates unparalleled opportunities for advancement in the Hospitality Industry. The Company currently owns and operates 24 brand name hotels in popular markets like Charlotte, Raleigh, Durham, Columbia, Cincinnati and Myrtle Beach and we are expanding. Our portfolio includes well-respected brands like Marriott and Hilton. Our Corporate Office is conveniently located in the beautiful Ballantyne area of Charlotte, NC with easy access to major highways and airports making travel a breeze. For more information, visit our website at www.sree.com PRIMARY PURPOSE: To generate top line revenue by meeting or exceeding revenue goals by developing new accounts and growing existing hotel accounts. RESPONSIBILITIES • Direct Sales: Achieve productivity goal and activity goal by targeting accounts with appointment-oriented sales calls which in-line with goals established by the marketing plan and budget and management., • Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines., • New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines., • Maintains accurate, organized and current file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management., • Participate in associate functions, client and guest events, and community events., • Assist with developing and maintaining the business plan with General Manager, Marketing Manager and Corporate Director of Sales., • Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests., • Participate in joint sales calls with the Corporate Director of Sales and General Manager., • Actively participate in Revenue Management calls., • Assist with rate and services decisions., • Attend weekly sales meetings., • Complete weekly and monthly sales call reports and submit to General Manager and Corporate Operation and Sales Team., • Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all team members for the overall success of the hotel., • Build and maintain rapport with competitor hotels, lead sources, clients and local community., • Displays a neat, clean, and business-like appearance at all times and represents themselves as well as hotel and SREE Hotels with the highest level of integrity and professionalism. QUALIFICATIONS • Direct hotel sales experience is required (3 Years minimum), • Marriott brand experience preferred, • Experience with FOSSE and PEP reservation systems is preferred, • College degree and/or equivalent sales experience required., • Requires knowledge of general sales techniques, revenue management, and customer service skills, • Fluent in basic computer skills to include Word and Excel in business format., • Fluent in electronic communications (email)., • Ability to solve problems and make sound business decisions., • Excellent verbal and written communication skills., • Ability to work as team player with all levels of hotel staff., • Excellent guest relations skills., • Demonstrate ability to influence customers to close the deal, • Excellent judgment, • High ethical standards of conduct JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status. Benefits: • Competitive salary + bonus potential, • Health, dental, and vision insurance, • Earned Wage Access, • 401(k) with company match, • Life Insurance, • Travel benefits

Job Description Sales Manager – Courtyard by Marriott, Cayce SC. Courtyard by Marriott is seeking a Sales Manager to drive revenue through proactive sales efforts, relationship building, and local market engagement. Key Responsibilities: Generate new business across corporate, SMERF, and local accounts Maintain and grow existing client relationships Conduct outside sales calls and local networking Manage accounts, contracts, and rate negotiations Collaborate with Operations and Revenue Management to maximize performance Participate in sales strategy, forecasting, and market analysis Requirements: Prior hotel sales experience required Marriott, Hilton, or IHG sales experience strongly preferred Proven ability to meet or exceed sales goals Strong negotiation, communication, and presentation skills Self-motivated, organized, and results-oriented Flexible schedule to support client needs and market events This role is ideal for a hunter — someone who understands hotel demand drivers, knows how to work a market, and isn’t afraid to pick up the phone or walk into an account. #hc222551

Job Description Courtyard by Marriott Front Office Manager Pay Rate: Negotiable based on experience Open availability REQUIRED FOM EXPERIENCE in Hotel Industry REQUIRED Job Description • Be available to work a flexible schedule, including weekends, holidays, and varied shifts., • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures., • Handle guest complaints ensuring guest satisfaction while being the Service Champion for the hotel., • Hire, train and develop hotel team members and ensure all required training is complete according to standards., • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations., • Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands., • Maintain complete working knowledge of all Front Office and PMS procedures and provide regular training to employees as needed., • Ensure all end of month reports are completed to standard., • Assist staff with their job functions to ensure optimum service to guests., • Monitor and maintain cleanliness, sanitation, and organization of assigned areas., • Monitor and ensure that all cashiering procedures comply with accounting policies and standards., • Other duties as assigned by GM and Management Company. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of the hotel and management company. Direct, implement and maintain a strong service and management philosophy which serves as a guide to lead the front office associates. Qualifications • REQUIRED -- Minimum 1+ years of current or very recent front office management experience in the hospitality industry., • HIGHLY VALUED -- Marriott Select Service hotel experience is a PLUS., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding., • High school graduate or equivalent, some college preferred., • Bilingual English/Spanish is a plus., • Knowledge of local activities and attractions appropriate for the guests. #hc207199

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Supervisor for the Sheraton Columbia Downtown Hotel located in South Carolina Job Purpose: To increase customer satisfaction by providing and overseeing efficient and courteous Front Desk service in accordance with the standards of the Company. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to the telephone and in-person inquires regarding reservations, hotel information and guest concerns. Key Responsibilities: • Supervise and lead the operations of the front desk to ensure the optimal level of service and hospitality is provided to guests., • Train, direct the work of, resolve issues/problems, lead, and coach and counsel the front desk team members to ensure a quality operation,, • Ensure that Front Desk Associates understand and anticipate guests’ expectations, • Empower associates to satisfy guests and to make decisions, • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality of service., • Ensure that the following Font Desk areas of responsibility are handled properly, with thoroughness, accuracy, and efficiency, in a friendly environment:, • Phones/Switchboard, • Check-ins/Check-outs, • Reservations, • Oversee and assist with amenity, gift shop, pantry needs, • Ensure messages, wake-up calls, mail, and faxes are handled properly, • Personally assist Front Desk Associates during peak times, breaks, tardiness and absences, • Review all in-coming reservations, pre-block rooms with special requests, and coordinate special requests with appropriate staff members, • Ensure VIP program is executed properly, • Be available to help other departments in emergency situations., • Maintain effective communication with each department including through meetings, log books, bulletins and emails., • Communicate all pertinent information., • Relays safety guidelines to customers (in room safes, safety deposit box, etc.), • Model desired behavior, • Increase revenues by offering customers upgraded rooms and promoting hotel amenities and outlets., • Complete shift closing accurately., • Have complete knowledge of hotels rooms, function space, restaurant, other outlet, and services at the hotel., • Follow all company standard operating procedures (SOP), • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook., • Other duties as assigned by managers Qualifications: • 1-2 years hotel front desk experience required Preferred Qualifications: • Supervisory experience strongly preferred. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often to completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays What we offer: • Salary range $16.00 to $17.00 per hour, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the Marriott portfolio, • Employee Food & Beverage discount, • Flexible schedule, • Life insurance, • Parental leave, • Referral program

Job Description Food & Beverage Supervisor – Courtyard Bistro *. $18 to $20 an Hour. Courtyard by Marriott Cayce Columbia is seeking a Food & Beverage Supervisor to oversee daily restaurant and bar operations and ensure consistent guest service standards. Key Responsibilities: Supervise and support Bistro staff during all shifts Ensure high levels of guest satisfaction and service quality Assist with scheduling, training, and coaching team members Monitor food quality, cleanliness, and safety standards Handle guest concerns promptly and professionally Support inventory control and opening/closing procedures Requirements: Previous Food & Beverage supervisory experience preferred Strong leadership and communication skills Open availability preferred, including mornings, evenings, weekends, and holidays Dependable, detail-oriented, and guest-focused This role is ideal for someone ready to lead from the floor and hold the team accountable to brand standards. #hc222550

Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of roo

Job Description • This is an exciting server position at our Bistro located inside the Courtyard by Marriott Columbia, South Carolina. We are hiring for a part-time position. Job Summary Responsible for ensuring that all Hotel guests have the highest quality food and beverage dining experience possible. Follows the brand standards from the beginning of the service cycle through the entire dining process. Exhibits strong menu and beverage/wine knowledge, is professional and gracious while enhancing the dining experience through outstanding service skills. Job Functions -Exhibits strong menu, beverage and wine knowledge and makes recommendations to guests on various offerings. -Ensures that the guest experience is pleasant in regard to atmosphere, service, pace of dining and quality of food and beverage products by adhering to the Hotel's brand standards. -Consistently adheres to the uniform standards and always looks clean, neat and professional. -Handles all opening and/or closing duties required to properly operate meal period. • Ensures that all stocking is done, the tables are properly set, and the dining room is clean and ready for service. This is a tipped position.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Holiday Inn Express Garners Ferry in Columbia& SC. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Basic computer skills to operate various property management and reservations systems, etc. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $15-$17 Hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Night Auditor serves as the primary liaison to guests during the night shift and are responsible for performing close of day scenarios for the hotel while complying with brand standards and company policies. Must be able to work independently and with little supervision. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill • Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions • Handles all guest complaints or problems to exceed the guest expectations, • Handles all guest service requests, makes change Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages • Conducts security walks, • Keeps records of room availability and guest’s accounts. Operates front desk software, • Maintains a balanced cash/billing drawer, • Welcome guests and respond to requests in a prompt and professional manner, • Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment, • Knows how to use office equipment, • Knows all safety and emergency procedures, • Maintains awareness of all rates, • Setting wake up calls, • Printing and delivering notices to guests, • Stocks linens and supplies at front desk for the following day, • Generates automated audit reports for manager’s review, • Communicates with the previous and following shifts, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings, • Flexible with schedule and assignments, • Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: • Good customer service skills, • Ability to work independently and with others, • Good communication skills, • Attention to detail, • Ability to multi-task Displays good initiative #hc193595

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, hotel, located in Downtown Columbia/The Vista, is hiring for Front Desk Associates to serve as our guests’ first point of contact and manage all aspects of their accommodation. We are looking to fill a full-time position with the hours of 7am-3pm, Monday through Friday. We are also hiring for full-time and part-time associates working 3pm-11pm; weekday and weekend availability is required. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator, • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program, • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance, • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner., • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary., • Complete designated start and end-of-shift tasks and reports, • Inform customers about payment methods and verify their credit card data SKILLS • 1 year experience working as a hotel front desk agent required, • Competent computer skills including knowledge of Microsoft Word and Excel, • Excellent math and reconciliation skills, • Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus., • Organization skills and attention to detail, • Friendly and customer service oriented, • Good interpersonal and problem-solving skills, • Ability to work weekends is required JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description This is a part-time Night Auditor position at our award-winning, newly renovated, Residence Inn by Marriott Columbia Northeast/Ft. Jackson in sunny Columbia, South Carolina. BASIC PURPOSE: Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure policies and procedures are followed and to prevent fraud. ESSENTIAL FUNCTIONS: 1. If applicable, audit, balance and report on all food and beverage outlets’ (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. (20%), 2. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. (35%), 3. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. (20%), 4. Prepare and input statistics and income journal sheets for preparation of daily reports. (5%), 5. Balance and close all bank ticket codes, daily. (5%), 6. Run night audit final after ensuring all revenues are in balance nightly. (5%), 7. Perform the duties of a Front Desk Clerk including express checkouts. (25%) NON-ESSENTIAL FUNCTIONS: 1. Perform the duties of a bell/house person as requested. (5%) Knowledge and Skills: Education: High School Education or equivalent experience. Experience: Accounting background preferred, but not required. Skills and Abilities: Ability to operate Personal Computer, Cash Register and Calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. No. of employees supervised: None Travel required: None. Hours Required: 11:00PM – 7:00AM; Scheduled days and times may very based on need.

Job Description The Front Desk Supervisor is responsible for leading daily front office operations while delivering exceptional guest service in alignment with Marriott brand standards. This role oversees front desk associates, ensures compliance with brand and company policies, and actively resolves guest concerns to enhance overall satisfaction and loyalty. The Supervisor supports training, coaching, and performance management of team members, while driving accountability for service scores, upselling initiatives, and operational efficiency. Additionally, this position partners with hotel leadership to ensure seamless communication, accurate reporting, and a consistently positive guest experience. Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed, • Special team member hotel rates for travel enthusiasts Responsibilities: • Oversees all aspects of the front desk., • Attends daily team huddles and weekly operations meetings., • Assists with training and coaching staff at the front desk., • Ensures the front desk is operating at or above brand standards., • Leads guest satisfaction efforts and service recovery., • Communicates with all departments to ensure efficient operations., • Ensures completion of all required training and orientation., • Uses Quore to track maintenance, cleanliness, and communication., • Promotes a culture of development, accountability, and compliance. Requirements: • Prior experience in hospitality at a Marriott brand hotel preferred., • Excellent communication and interpersonal skills, • Ability to multitask and work under pressure, • Strong leadership and problem-solving abilities, • Operates in compliance with policies and procedure manuals unless preempted by property or franchise level policies, • Performs all other duties as required Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott hotel, located in Downtown Columbia/The Vista, is hiring for a part-time Night Auditor. The person hired for this position will work 11pm-7am; weekday and weekend availability is required. PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures RESPONSIBILITIES • Meets and exceeds customer and team member expectations by providing service and teamwork, • Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy, • Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions, • If applicable to hotel, audits food and beverage income posting and charges, • Audits room revenue and other income, • Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts, • Processes all city ledger work to accounting, • Adheres to hotel policies and procedures, • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance, • Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position, • Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, • Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager, • Must achieve required threshold scores according to brand and company inspections REQUIREMENTS • High School diploma, • 1-2 years of experience working as a Hotel Night Auditor, • Excellent computer skills including knowledge of Microsoft Word and Excel, • Excellent math and reconciliation skills, • Experience using hotel reservation system such as FOSSE or PEP is a plus, • Organization skills and attention to detail, • Customer Service oriented, • Must be flexible in work hours to accommodate last minute changes in scheduling, • Must have strong interpersonal skills to engage and interact with associates and guests JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Delta Hotel Columbia SC. Hourly salary starts at 14.50 per hour based on experience and qualifications. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn Express Garners Ferry in Columbia, SC Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $14 - $16 hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Marriott is hiring for various positions including front desk agents, housekeepers, and food and beverage staff.

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