Phlebotomist - SJMC
20 days ago
Houston
Job Description POSITION SUMMARY: Perform venipuncture and skin punctures competently and expediently in the Outpatient and Inpatient setting. Has thorough knowledge of test requirements and assists in Clinical Laboratory as needed. SHIFT DETAILS: • Service Consistently supports and communicates the Mission, Vision, and Values of St. Joseph Medical Center., • Upholds the Standards of Conduct and Corporate Compliance., • Performs clerical functions such as faxing, filing, reviewing orders, using the LIS and HIS systems, and answering telephones., • Participates in Performance Improvement activities by participating in PI groups and gives input to enhance and improve operations., • Speech and conversation are of a quality acceptable to hospital code (confidentiality)., • People:, • Consistently follows patient care, and facility guidelines and procedures in performance., • Collaborates with inter and intraprofessional colleagues to ensure quality outcomes., • Communicates/liaisons appropriately with health care providers to resolve problems (i.e. inappropriate specimens, update status of specimens and to dialog to ensure proper usage of pneumatic tube)., • Greets patients in a courteous manner, responds to patients with empathy and positive interpersonal skills., • Inspires confidence from patients and visitors by performing and communicating in a professional manner at all times., • Continuously works at establishing a good rapport and cooperative working relationship with all co-workers., • Communicates responsibly to the Manager/Supervisor any issues or concerns., • Assists in orientation of new staff members as requested., • Quality:, • Completes annual education requirements., • Maintains competency, as evidenced by completion of competency validation requirements., • Promotes of a culture of patient safety which results in the identification and reduction of unsafe practices., • Uses professional judgment and critical thinking to prepare, prioritize, and execute the patient's plan of care consistent with patient assessment data, physicians' treatment plans, and professional standards of care., • Implements measures to prevent exposure to infectious pathogens and communicable conditions., • Identifies risks and hazards to patients through various risk assessments, with actions taken to mitigate patient harm., • Demonstrates competence in all procedures required of a phlebotomist in accordance with institutional policies; with particular emphasis on blood samples, blood cultures, referral tests and specimen requirements., • Always verifies and collects proper samples required for specific tests., • Always initials, dates and records time blood, urine or culture collected on all laboratory requisition forms., • Always accurately labels specimens (patient's name, medical record number, initials date and time collected)., • Maintains awareness of timed specimen's collection and their importance and attempts to collect these specimens at appropriate time., • Properly instructs out-patients of all ages, in the correct way to collect urine specimens., • Consistently draws blood properly using established laboratory procedures (i.e., proper patient identification, proper tube selection, etc.)., • Correctly processes all lab requisitions, forms, and specimens for routine and reference tests., • Shares appropriate communication with other laboratory personnel involving difficult Venipuncture, timed specimens, etc., • Accepts responsibility for and becomes available to work a different shift when workload and / or other conditions warrant. Utilizes supplies equipment in a non-wasteful manner., • Can perform all tasks assigned to the Phlebotomist., • Consistently determines proper priorities when organizing daily tasks and is able to adjust schedule in view of STAT's, out-patients and time draws., • Consistently completes routine blood draws within 10 minutes., • Consistently completes duties neatly, accurately and in a timely manner., • Performs all procedures in a professional manner., • Knows what tubes are required for various tests, what handling is necessary for each and how to find out when it is not known., • Other duties as assigned., • Follows the guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)., • Assesses integrity, appropriateness, and labeling of specimens., • Corrects or informs appropriate personnel of issues., • Operates/maintains equipment in assigned area such as centrifuges, pneumatic tubes, and pre-analytic instrumentation., • Supportive of the compliance program set forth by Steward and demonstrated by:, • Upholds the Steward Standards of Conduct and Corporate Compliance., • Adheres to and helps to enforce all compliance policies relevant to his/her area., • Assures timely compliance education as requested by the Regional Compliance & Safety Officer and/or through corporate initiatives., • Growth:, • Maintains competency and knowledge of current standards of practice, trends, and developments., • Enhances the patient's experience by fostering a positive relationship with customers., • Contributes to improving HCAHPS results., • Finance:, • Promotes stewardship of hospital resources while ensuring quality patient care., • Six months of experience in a clinical laboratory or physician office or currently pursuing an education in healthcare., • PBT (ASCP, ACA or ASPT) upon hire or within 6 months of hire., • Basic Life Support (BLS) Certification Required., • Completion of high school diploma or GED., • Technical, critical thinking and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, and patients and their families., • Ability to prioritize work with minimal supervision in order to independently carry out the duties of the position., • Able to communicate effectively both verbally and in writing., • Basic computer knowledge., • Ability to work under stress in order to perform effectively in the position., • Bi- or multilingual. Houston's oldest hospital is GROWING! Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most. Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care. Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way. Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
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