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Medical Receptionist – Bilingual (Spanish Required) 💼 Compensation: $20/hour Are you a sharp, proactive professional who thrives in a fast-paced, high-volume medical office? We’re looking for a Medical Receptionist who can not only manage the front desk with poise and efficiency, but who also anticipates needs, navigates changing priorities independently, and delivers a top-tier patient experience every time. As the first point of contact for our patients, your role is critical in setting the tone for a positive, compassionate, and organized healthcare experience. This position demands someone who is not only highly organized and detail-oriented, but also an excellent communicator, team collaborator, and fluent Spanish speaker. Key Responsibilities -Greet and check-in patients with warmth and professionalism. -Manage phone systems, schedule appointments, and address patient inquiries promptly and courteously. - Maintain and update patient records using eClinicalWorks; ensure accuracy and compliance with ICD-10 coding. - Verify insurance and obtain all necessary patient documentation. - Facilitate communication between patients and clinical staff to support seamless workflows. -Perform general administrative duties, including filing, data entry, and maintaining the medical office’s organization. - Adhere strictly to HIPAA and patient confidentiality guidelines. What We’re Looking For - Fluency in Spanish is required – this is essential for supporting our diverse patient population. -Proven experience in a fast-paced, high-volume medical office. -Proficiency with eClinicalWorks (ECW) and familiarity with ICD-10 coding and medical terminology. - A team player who brings positive energy, but also someone who can operate independently, take initiative, and anticipate workflow needs without constant oversight. -Excellent phone etiquette, customer service, and multitasking skills. - A compassionate, proactive approach to patient care and daily responsibilities. Why Join Us? You’ll become part of a passionate healthcare team that values precision, empathy, and efficiency. We support our staff in growing professionally while making a real impact on patients' lives each day. Ready to bring your skills and energy to a team that truly values proactive, collaborative professionals? Apply today and help us deliver exceptional care—right from the front desk.
JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: - Medical and Prescription Drug Coverage - Dental Insurance - Vision Insurance - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity Insurance - Voluntary Term Life and AD&D Insurance - Voluntary Short-Term Disability & Long-Term Disability Insurance - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts How to Apply: Please submit your resume if you want to be considered for this position! Requirements: Key Responsibilities: - Greet patients and families with warmth and professionalism as they arrive - Check in patients, verify insurance information, and update personal details - Schedule, confirm, and reschedule pediatric appointments - Answer phone calls, direct inquiries, and assist parents with appointment-related questions - Collect co-pays, process payments, and provide receipts - Maintain patient records and ensure all forms are completed accurately - Help manage patient flow in a busy office, coordinating with clinical staff - Keep the reception area clean, organized, and welcoming for children and parents - Educate families about office policies, insurance, and payment procedures - Ensure confidentiality and privacy of patient information in accordance with HIPAA guidelines Qualifications: - High school diploma or equivalent required - Previous experience in a pediatric medical office or healthcare setting preferred - Familiarity with pediatric terminology and patient needs is a plus - Proficiency with electronic medical records (EMR) systems - Excellent communication skills with a focus on interacting with children and parents - Strong organizational skills with the ability to multitask in a fast-paced environment - Friendly, patient, and empathetic attitude toward children and families - Bilingual (English/Spanish or other languages) is a plus but not required
As a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities • Organize and schedule appointments • Update and file medical records and insurance reports • Assist during medical examinations • Produce and distribute correspondence memos, letters, faxes and forms • Prepare and clean treatment rooms and medical instruments Skills • Spanish speaking is a must • Knowledge of medical office management systems and procedures • Excellent time management skills and ability to multi-task and priorities work • Social perceptiveness and service oriented • Strong organizational and planning skills • Proficiency in MS Office and patient management software Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • 401(k) matching • Employee discount • Flexible schedule • Paid sick time • Paid time off • Paid training • Professional development assistance Medical Specialty: • Pain Medicine Schedule: • 10 hour shift • 8 hour shift Work Location: In person