Mindset coach jobs in New York, NYCreate job alerts

Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.

This role is for people who live in the Bronx, NY 🔥 Ready to unleash your inner superhero and empower the next generation? 🔥 As a BPW Instructor, you'll be a dynamic force for good, bringing high-energy brain breaks and transformative programs to students across NYC! Imagine yourself leading a classroom of kindergartners in a hilarious round of "Harmony Claps" then guiding a group of high schoolers through mindfulness exercises that help them conquer stress. This is your chance to make a real difference in the lives of young people, while having a blast doing it! Instructor Responsibilities - Training: Master instructional modules, resources, program structure, and best practices. - Class Visits: Have a complete understanding of BPW’s program structure & best practices. Within one month have expertise, and be able to independently lead activities and explain core themes in all of the class Visit flows for Elementary Schools, Middle Schools, High Schools, and Special Education. Engage with students to encourage participation. Class Visits are typically 20 minutes in length (with some exceptions) with a 5 minute transition period between Class Visits. Depending on the school and schedule, an instructor on average may conduct anywhere from 8-12 visits on a given day. - Staff Wellness: Lead staff wellness sessions, and engage with participants to encourage participation. - Student Leadership Program: Co-lead Student Leadership Program session, activities, and engage with participants to encourage participation. - School Retreats (Day & Overnight): Assist Trainers & FCs at the retreats, lead/co-lead wellness activities, lead/co-lead stations, manage groups, space setup, and engage with participants to encourage participation. - Day School Retreats: Assist Trainers & FCs at the retreats, lead/co-lead day school retreat wellness activities, co-lead stations, assist with setup, and engage with the group to encourage participation. - Shadowing Services: Shadow a member of the NYC Services Team while they conduct services the BPW Instructor is training on to obtain exposure to those services and learn how to conduct them. - Debrief Meeting: At the end of services, have a debrief meeting with the principal of the school. Recap email is sent to the Field Coordinator to summarize what was discussed. - Learn Worlds Modules: Complete all assigned Learn World Modules and assessments. - Weekly Meetings: Have weekly check-in meetings with your Instructor Supervisor. - SIS: At the end of each work day, obtain (and create virtual Sign In Sheets for virtual sessions) and submit Sign-In Sheets (SIS) on the same day the service was provided timely so payment can be requested from DOE. - Daily Reports: At the end of each work day submit a Daily Report to your supervisor & FC describing the day's activities, areas of challenge and growth, and questions or concerns. Other Responsibilities - Arrive to all assigned services, and arrive at least 15 minutes prior to the start of the service. - Provide coverage for services as needed, wherever needed in the 5 boroughs of NYC. - Attend weekly Staff Meetings either in person at the BPW office or virtually according to the weekly schedule. - Respond to emails, calls, texts, and Google Spaces announcements. - Take initiative when in the office to maintain a safe and clean environment for the BPW Team (e.g., assisting Office Manager in room set up/break down, cleaning, removing garbage, etc.). - Provide back-up support for the BPW Services team in order to get services completed on time. - Submit timesheets and expenses by the deadlines. - Participate in committees/groups that work on tasks which enhance the Instructor role experience, maintaining and developing the instructors skillset, or updating the materials Instructors work with. Professional Skills Professionalism | Punctuality | Accountability | Team Player | Growth Mindset | Effective And Respectful Communication | Professional Integrity | Autonomy | Confidence | Knowledgeable | Admin Skills | Time Management | Multi Tasking | Advanced Communication With School Leaders Schedule - Monday - Friday: 8 AM - 4 PM - Possible after-hours & weekend work due to staffing needs for business retreats & programming - Travel required to facilitate and support BPW Services outside of New York City. EEO Statement BPW is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic!

This role is for people who live in Staten Island, NY 🔥 Ready to unleash your inner superhero and empower the next generation? 🔥 As a BPW Instructor, you'll be a dynamic force for good, bringing high-energy brain breaks and transformative programs to students across NYC! Imagine yourself leading a classroom of kindergartners in a hilarious round of "Harmony Claps" then guiding a group of high schoolers through mindfulness exercises that help them conquer stress. This is your chance to make a real difference in the lives of young people, while having a blast doing it! 🚀 Here's the mission: 🚀 Become a master of movement and mindfulness: You'll deliver our unique BPW programs, designed to boost focus, reduce stress, and unlock students' full potential. Think interactive workshops, energizing exercises, and awesome retreats! Rock the classroom: From Pre-K to High School, you'll inspire students with your passion and creativity. No two days are the same! Embrace the adventure: You'll be a valued member of our team, traveling to different schools across all five boroughs. Get ready to explore the city and make connections with amazing kids! 💪 Do you have what it takes? 💪 Passion for working with young people: You're all about making a positive impact. Energy and enthusiasm: You're a natural leader with a knack for engaging others. Adaptability and flexibility: You thrive in new environments and enjoy a dynamic schedule. A love of learning: You're eager to master our innovative BPW programs. If this sounds like the adventure you've been waiting for, join our team and help us transform education! Essential Duties: - Articulate the mission, vision, and services of Brain Power Wellness Services. - Understand the role of the Instructor, including being a professional representative of Brain Power Wellness Services, ensuring quality services, being a positive role model when implementing Brain Breaks in the classroom with students, and creating a positive and collaborative environment. - Be familiar with the contents of the BPW Teacher Binder and be able to locate and articulate its contents. - Understand the principles and brain science supporting the BP Activities (e.g., Water Up Fire Down) and incorporate them when teaching BP Activities so the audience understands the why behind doing the activities. Instructor Responsibilities - Training: Master instructional modules, resources, program structure, and best practices. - Class Visits: Have a complete understanding of BPW’s program structure & best practices. Within one month have expertise, and be able to independently lead activities and explain core themes in all of the class Visit flows for Elementary Schools, Middle Schools, High Schools, and Special Education. Engage with students to encourage participation. Class Visits are typically 20 minutes in length (with some exceptions) with a 5 minute transition period between Class Visits. Depending on the school and schedule, an instructor on average may conduct anywhere from 8-12 visits on a given day. - Staff Wellness: Lead staff wellness sessions, and engage with participants to encourage participation. - Student Leadership Program: Co-lead Student Leadership Program session, activities, and engage with participants to encourage participation. - School Retreats (Day & Overnight): Assist Trainers & FCs at the retreats, lead/co-lead wellness activities, lead/co-lead stations, manage groups, space setup, and engage with participants to encourage participation. - Day School Retreats: Assist Trainers & FCs at the retreats, lead/co-lead day school retreat wellness activities, co-lead stations, assist with setup, and engage with the group to encourage participation. - Shadowing Services: Shadow a member of the NYC Services Team while they conduct services the BPW Instructor is training on to obtain exposure to those services and learn how to conduct them. - Debrief Meeting: At the end of services, have a debrief meeting with the principal of the school. Recap email is sent to the Field Coordinator to summarize what was discussed. - Learn Worlds Modules: Complete all assigned Learn World Modules and assessments. - Weekly Meetings: Have weekly check-in meetings with your Instructor Supervisor. - SIS: At the end of each work day, obtain (and create virtual Sign In Sheets for virtual sessions) and submit Sign-In Sheets (SIS) on the same day the service was provided timely so payment can be requested from DOE. - Daily Reports: At the end of each work day submit a Daily Report to your supervisor & FC describing the day's activities, areas of challenge and growth, and questions or concerns. Other Responsibilities - Arrive to all assigned services, and arrive at least 15 minutes prior to the start of the service. - Provide coverage for services as needed, wherever needed in the 5 boroughs of NYC. - Attend weekly Staff Meetings either in person at the BPW office or virtually according to the weekly schedule. - Respond to emails, calls, texts, and Google Spaces announcements. - Take initiative when in the office to maintain a safe and clean environment for the BPW Team (e.g., assisting Office Manager in room set up/break down, cleaning, removing garbage, etc.). - Provide back-up support for the BPW Services team in order to get services completed on time. - Submit timesheets and expenses by the deadlines. - Participate in committees/groups that work on tasks which enhance the Instructor role experience, maintaining and developing the instructors skillset, or updating the materials Instructors work with. Professional Skills Professionalism | Punctuality | Accountability | Team Player | Growth Mindset | Effective And Respectful Communication | Professional Integrity | Autonomy | Confidence | Knowledgeable | Admin Skills | Time Management | Multi Tasking | Advanced Communication With School Leaders Schedule Monday - Friday: 8 AM - 4 PM Possible after-hours & weekend work due to staffing needs for business retreats & programming Travel required to facilitate and support BPW Services outside of New York City. EEO Statement BPW is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic!