Columbus
Job Description Duties and Responsibilities: Primary Job Functions: • Cordially welcomes and receives patients and visitors upon arrival., • Instruct patient regarding completion of forms., • Records patient arrival on schedule while keeping appointments on schedule., • Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo ID, • Enter updated patient demographic information, • At end of day, balance money, receipts and fee sheets, • Check reminder call report and follow up according to the protocol, • Scroll schedule for daily changes, • Practice appropriate charting methods, • Assist with resolving patient issues, • Call and/or send no show/cancellation letter to patient and/or primary care or referring physician., • Assist co-workers with work, including working the dashboard reports in AthenaNet, recalls, medical records, assist with answering operator phone line, etc., • Maintain proper functioning of office equipment, • Maintain updated magazines in lobby and exam rooms, • Disperse and send interoffice mail, • Open , dispense, and send all united states postal mail, • Maintains confidentiality of patient’s personal and financial information utilizing HIPAA guidelines and regulations., • Attends all office meetings or in-service as required., • Knowledge of medical terminology, • Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies., • Ability to organize work material and/or charts to ensure accuracy of patient records, • Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping, • Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports, • Skill to use a personal computer and various software packages, including internet experience., • Skill to use a multi-line telephone system., • Ability to establish priorities, work independently, and proceed with objectives with little supervision, • Ability to handle and resolve problems, • Ability to maintain confidentiality regarding health and financial information., • Neat appearance, professional demeanor and pleasant voice., • Must have high school diploma or equivalent, • Willingness to learn new tasks, be cross-trained within office, and be flexible with work load to help office flow, including assisting co-workers., • Applies the principles of body mechanics in lifting or moving charts, boxes, or equipment (occasional)., • Must be able to independently lift 25 pounds (occasional), • Physical ability to retrieve and file records in a (6 to 7 shelf) file cabinet (frequent)., • Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent)., • Medical office requiring some contact with adult patients