Front Desk - Midtown
14 days ago
Miami
Job DescriptionJob Description: Front Desk Company: Anatomy Status: Full-time / Part-time Location: Miami / Midtown Anatomy has positioned itself on the cutting edge of wellness with a center that embodies the future of fitness. We are seeking professionals who are energetic, driven, goal oriented and service minded with the ability to build long lasting relationships. Professional Attributes: • Self Motivated. You have an internal drive to be successful and know what it takes to get the job done., • Stellar organizational skills. You stay on top of things in a graceful and professional manner., • Leader. Ability to hire, train and supervise staff, • Strong communication skills, you are innovative and creative and quick on your feet., • Strong customer service focus. It's your pleasure to get stuff done!, • Reliable, computer savvy, and upbeatPersonal Attributes:, • Fun. You're the kind of person who can talk to anyone; you're flexible, fearless, and excited to help build something really special., • Ability to build long lasting relationships, • Positive attitude. Smile!, • Energetic personality and ability to interact with clients, • Ability interact with many different types of personalities, • Fitness enthusiast. You live the lifestyle.Key Responsibilities, • Greet and provide prompt courteous customer service., • Assists members and guest with questions and product selection., • Maintain a positive attitude and take initiative., • Maintain excellent communication skills: phone, within a team, and between co-workers, • Maintain product knowledge for products at front desk., • Working knowledge of Club Ready so can perform following tasks:, • PT, Membership, Pilates, Stretch and Merchandise Sales., • Provide answers to simple billing inquiries., • Search for prospects and members.Daily Procedures, • Answer any questions, providing information about the club, class schedule, instructors and trainers, etc., • Utilize cash and Club Ready POS system management., • Receive and process membership and service payments., • Guide customers with regards to the latest club promotions, discounts, and/or special events., • Receive deliveries and ensures they are taken to their proper destination within the club., • Maintain a personal, professional and helpful image upholding Anatomys customer service standards.Daily Expectations, • Maintain cleanliness of the desk, desk area, and lobby., • No personal tasks (i.e. texting, emailing, web surfing, personal phone calls)., • Keep front desk area (top and behind) and lobby neat and tidy., • Stay up to date on interdepartmental communication emails., • Communicate in a timely manner to the Membership Sales Teams (via email and text) any guests or non-members interested in touring the club., • Have a pleasant demeanor when addressing all members and guest entering and leaving the club., • When greeting members and guests in person or on the phone, voice is always smiling., • Make eye contact when speaking to members and guests., • Follow and complete Opening and Closing checklists provided.As a member of the Anatomy TEAM, you will receive:, • Competitive compensation;, • Complimentary club membership;, • Discounts on services, products, and much more.Compensation: $15.00 per hour