Miami
POSITION SUMMARY Thorough knowledge of La Tropical menus and beers, this position creates a positive, friendly guest interaction by providing exceptional service and hospitality. Preferably minimum 3 years' experience. Candidates responsibilities will include (but not limited to) the following: • Greets guests in an enthusiastic and friendly manner., • Take beverage orders from guests and servers, • Prepare and serve alcoholic and non-alcoholic drinks consistent with the taproom's standard drink recipes, • Learns the names and personally recognizes our regulars, • Record drink orders accurately and immediately after receipt into the POS system, • Accept guest payment, process credit card charges and make change (if applicable), • Wash and sterilize glassware, • Receive bar orders and stock accordingly, • Accountable for opening and closing duties as prescribed, • Prepare prep, for example, garnishes for drinks, restock straws, beverage napkins, silverware roll-ups, etc, • Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages, • Maintain stocking of everything needed for service at the bar, for example, ice, bottles, glassware, garnishes, etc., • Present all menus, make recommendations and answer questions regarding F&B, • Maintain cleanliness in all areas of the bar including, counters, sinks, utensils, shelves, storage areas, floors, floorboards, POS systems, • Maintain sanitary environment throughout the entire bar, • Clear and reset tables in bar area, • Report all equipment problems and bar maintenance issues to restaurant manager, • Provide a genuinely hospitable experience, • Must be at least 21 years of age., • Prior service experience in a high-volume restaurant or pub required., • Thrives in fast paced environment; willing to work flexible schedule, including weekends/ holidays/ overtime., • Able to demonstrate integrity, mature judgment in handling all matters., • Excellent organization and problem-solving skills; works well under pressure., • Outgoing personality, positive attitude and strong verbal communication skills., • Team work ethic., • Basic math skills to handle cash, give change and balance cash drawer accurately at the end of shift., • Responsible Beverage Service Certificate and Food Handler Certificate required upon hire; willing to complete Beer Server Cicerone Training., • General knowledge of craft beer is desired., • Reports directly to Taproom Manager., • Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling and pushing., • Ability to lift and carry up to 60 pounds., • Environment is primarily indoors/outdoors and may involve noise and temperature changes., • Must be able to work flexible/rotating shifts, weekends, holidays, and/or overtime as needed.