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Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD
Job Title: Property Manager ** Location: New York, NY** ** Employment Type: Full-time** ** Reports To: Director of Operations** Job Summary: We are seeking an experienced and dedicated Property Manager to oversee the daily operations, and overall maintenance of our real estate portfolio. The ideal candidate will ensure tenant satisfaction, maximize property value, and ensure compliance with all applicable laws and regulations. Key Responsibilities: Property Maintenance & Operations: - Oversee day-to-day operations of residential, commercial, and mixed-use properties, utilizing management software - Ensure properties are well-maintained and comply with local regulations and company standards. - Coordinate maintenance and repair services to keep properties in optimal condition. - Oversee routine maintenance schedules, repairs, and facility upgrades. - Conduct property inspections to identify and resolve maintenance issues proactively. Staff Supervision & Coordination: - Oversee and manage on-site workers, including maintenance teams, janitorial staff, and contractors. - Assign tasks, set priorities, and monitor staff performance to ensure efficient operations. - Conduct regular team meetings to align on tasks, address challenges, and review progress. - Train, mentor, and provide feedback to team members to maintain high performance standards. - Ensure workers adhere to health, safety, and company policies at all times. ** Qualifications:** - Proven experience as a Property Manager or in a similar role. - Strong knowledge of property management best practices and regulations. - Strong leadership and team management skills with the ability to motivate and direct staff. - Ability to handle multiple properties and prioritize tasks effectively. - Excellent organizational and problem-solving skills. - Strong communication and interpersonal abilities. - Proficiency in property management software - Ability to multitask and work independently. Working Conditions: - May require occasional evening/weekend availability for emergencies or tenant needs. - Combination of office and on-site property visits.
“Innovative Property Management is looking for an Office Assistant to join our Bronx office. In this role, you’ll play a critical role in keeping our office a positive, welcoming and productive environment. You’ll also get the chance to interact with all levels of staff and various customers and clients. Here at Innovative Property Management, we’re proud to value flexibility, autonomy and continuous learning and development.” ** Office Assistant Skills and Qualifications** Office Assistants are exceptional multitaskers, and since they’re responsible for coordinating other people’s schedules, they must be incredibly well organized. keeping the office supplied and organized. This involves lots of small duties, like typing and taking notes during meetings, but their overall responsibilities are essential. Office Assistants are responsible for things like: Overseeing clerical tasks, such as sorting and sending mail Keeping an inventory of office supplies and ordering new materials as needed Maintaining files Welcoming visitors to your office Answering phone calls Taking and delivering messages Ensuring the office runs smoothly Scheduling meetings and sending meeting invites to attendees typically work for businesses across industries to support Office Workers and Managers. They answer and transfer phone calls, run errands on behalf of employees, make copies or fax documents. Their job is to help daily operations by taking notes during meetings and distributing meeting minutes afterward. They may also be responsible for taking inventory of office supplies and communicating with vendors to order supplies as needed. Have knowledge with word excel and outlook which are the basic office programs.