Operations Manager
1 day ago
Houston
Job Description SPACE CLEAN LLC Commercial Cleaning Services | Houston, TX OPERATIONS MANAGER $66,000/year ($5,500/month) | W-9 Contract | Houston, TX | Hybrid ARE YOU THE ONE WHO KEEPS THE OPERATION RUNNING? Space Clean LLC is one of Houston's fastest-growing commercial cleaning companies. We serve offices, restaurants, and large commercial facilities across the Houston market, and we need someone who can keep the day-to-day operation running at the level our clients expect. We are looking for an Operations Manager who is hands-on, detail-driven, and takes personal ownership of the work. Someone who walks into a building, sees what needs to be fixed, and handles it before anyone has to ask. Someone who holds the team to standard, follows up on every detail, and does not let things fall through the cracks. If you thrive in a fast-paced environment, have a track record of managing multi-site service operations, and communicate fluently in both English and Spanish, this is your opportunity. WHAT YOU'LL OWN The responsibilities listed below represent the types of tasks this role may include. This is not an exhaustive list, and duties are not limited to what is described here. Additional responsibilities may be assigned as the needs of the business evolve. Likewise, not every task listed below is guaranteed to be a part of your daily workflow. Day-to-Day Operations • Manage daily operational functions across all client locations, including quality control, staffing, compliance, and crew accountability, • Oversee payroll processing, invoicing, scheduling, and administrative workflows, • Purchase and manage supplies, chemicals, and equipment across all sites, • Track and report on KPIs to leadership, flagging issues and recommending solutions, • Follow, enforce, and help maintain company SOPs and documentation Equipment & Asset Management • Inspect all equipment regularly to ensure it is in proper working condition and presents a professional appearance at all times, • Document and report any equipment that needs repair, maintenance, or replacement, • Hold staff accountable for proactively reporting equipment issues; if unreported problems are discovered during inspections, address the failure immediately as a management issue, • Maintain organized records of equipment condition, inventory, and replacement needs across all sites On-Site Quality & Compliance • Conduct regular site inspections, post-shift reviews, and quality control visits across all locations, • Ensure every scope of work and SOP is being executed at every property, every time, • Identify issues, document findings, and implement corrective actions immediately, • Inspect chemical storage, supply inventory, and signage at each site Staff & Vendors • Hold cleaning crews and vendors accountable through daily communication and follow-up, • Train new staff on company standards, safety protocols, and chemical handling procedures, • Directly responsible for disciplinary actions when staff fail to follow proper protocols, instructions, or company standards, • Support the launch of new client sites, including training, setup, supplies, signage, and systems, • Manage day-to-day vendor relationships and escalate contract issues to leadership as needed Client Support Client communication is not a part of the general daily responsibilities of this role. The Operations Manager may be asked to assist with client-related matters only when specifically directed by upper management, on a case-by-case basis, and in writing. • When directed, support client communications to help resolve service issues and maintain strong professional relationships, • Assist with preparing proposals, quotes, and service documentation as assigned, • Be available for emergencies, escalations, and urgent staffing situations WHAT WE'RE LOOKING FOR • 5+ years in operations or facility management; commercial cleaning or janitorial experience strongly preferred, • Bachelor's degree preferred, • Bilingual: English and Spanish, fluent in both (required), • Proven ability to manage multi-site teams and hold people accountable, • Experience with vendor management, staff training, and daily operational workflows, • Proficient in Microsoft Office, CRM tools, and cloud-based platforms, • Knowledge of cleaning chemicals, equipment, and industry safety standards, • Valid driver's license and reliable transportation; you will be on the road, • Available for day, night, and overnight shifts as business demands, • Willing to travel up to 50% locally across the Houston area, • Must be located in or willing to relocate to Houston, TX 77056 before start date COMPENSATION & BENEFITS • Starting at $66,000/year ($5,500/month), W-9 independent contractor, • $1,000 signing bonus paid upon successful completion of your first 90 days, • Performance reviews are conducted throughout the year; at the completion of each successful year, a bonus may be awarded based on cumulative performance review reports, • Bonuses are not guaranteed and are reserved for high-performing team members, • 10 vacation days after first 90 days, increases to 15 days after year one, • 5 sick days per year, • Real growth potential tied directly to your performance and tenure This is not a desk job. This is a hands-on role for someone who shows up, gets it done, and holds the standard every single day. If that sounds like you, we want to hear from you. Job Details • Job Type: Full-time Contract (W-9), • Schedule: Monday through Saturday; Sundays off. However, you may be called in for emergencies on Sundays as needed, • Shift Availability: Day, Night, and Overnight, • Work Location: Primarily on-site across multiple client locations. This role requires daily travel between job sites. Occasional office or remote work may apply for administrative tasks, but the majority of this position is field-based, • Travel: This is a mobile role; expect to be on the road daily across the Houston area, • Reports To: Director of Operations or higher-level leadership, depending on organizational structure This job description is not a contract and does not guarantee any specific set of duties. Space Clean LLC reserves the right to modify, interpret, or adjust this role and its responsibilities at any time as the needs of the business evolve. Space Clean LLC is an Equal Opportunity Employer. Company DescriptionSpace Clean LLC is a Houston-based commercial cleaning company serving offices, restaurants, and large commercial facilities across the Houston market. We have grown rapidly by holding ourselves to a higher standard than the industry norm.Space Clean LLC is a Houston-based commercial cleaning company serving offices, restaurants, and large commercial facilities across the Houston market. We have grown rapidly by holding ourselves to a higher standard than the industry norm.