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Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education. Planned Parenthood values the experience of employees, and our cultural ethos is “In This Together” which aims to support a workplace culture that centers on belonging, learning, and individual recognition. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek a proactive and detail-oriented Senior Revenue Accountant. This job reports to the Revenue Accounting Manager in the Finance Department of the Office of the Chief Financial Officer of PPFA. The Finance Department provides confidence to all stakeholders in the fiscal and fiduciary responsibility of Planned Parenthood Federation of America (PPFA), Planned Parenthood Action Fund (PPAF) and its related entities (collectively the Organizations) with a commitment to customer service, sound controls, compliance monitoring, and timely, accurate, and complete reporting, analysis and decision support to further the Federation’s mission. Purpose: The Senior Revenue Accountant is responsible for performing all revenue accounting functions in compliance with US GAAP revenue recognition guidelines. They are responsible for reviewing supporting documentation for donor contributions and pledges to determine the appropriate accounting recognition under US GAAP, recording journal entries related to revenue as a part of a monthly close cycle, and communicating compliance requirements to stakeholders. They will also work collaboratively with members of the Finance and Development team to reconcile donations with cash received. The Senior Revenue Accountant works collaboratively with the Revenue Accounting Manager to set and work towards objectives in alignment with organizational priorities. Delivery: • Perform monthly and quarterly revenue reconciliations and record journal entries as part of the financial closing process. • Review revenue transactions for proper recognition of donor restrictions. • Review grant agreements and pledge documentation to determine accounting recognition. • Reconcile cash, credit card, and stock donations with bank statements and investigate and resolve variances. • Prepare reports and analyses of revenue earned and cash received. • Assist in preparing for the year-end audit, including preparing supporting documentation, financial statements, and footnote disclosures. • Perform other duties as assigned. Engagement: • Work closely with members of the Finance team and other PPFA departments to accurately record financial transactions. • Collaborate with the Development team to review and reconcile revenue transactions and maintain supporting documentation. • Work closely with the General Accounting team to prepare financial reports and support the month-end closing process. Knowledge, Skills, and Abilities (KSAs): • Bachelor’s or associate’s degree in Accounting or Finance required. • 2-4 years of professional nonprofit accounting experience. • Excellent organizational skills and attention to detail. • Exceptional communication and interpersonal skills. • Ability to handle confidential information with discretion and professionalism. • Ability to work collaboratively and flexibly with a dynamic, fast-moving team, completing multiple tasks with accuracy and confidence. • Strong organizational, analytical, and problem-solving skills. • Strong oral and written communication skills. • High proficiency in Google products and Microsoft Office. • Flexibility and ability to adapt to quickly changing priorities and ambiguous situations. • A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health. Please apply using this link: https://jobs.lever.co/ppfa/928af96a-87ce-4222-8f44-f4f048f60710 Travel: 0-5% domestic Salary: $75,000-$80,000 per year This role is hybrid in our NYC office, requiring at least 2 days per week. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. PPFA participates in the E-Verify program and is an Equal Opportunity Employer. #LI-SY1 PDN-HR Roles that are denoted as NYC, DC, or both will work a hybrid schedule and are expected to work in their assigned PPFA office a minimum 2 days per week unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.
I need some help. I am always hiring for different roles across our company's functional areas: writing, design, web development, marketing, technology, and sales. However, I keep putting off hiring someone to assist me directly in running the company. We have a team of 17 and a robust client base. But now I need some help. I need an assistant, but not your "typical" assistant. Yes, the person would help manage my inbox, calendar, and task prioritization. However, they would also learn about the business and everything from digital marketing to capital markets to the latest technologies. I would describe it as an "apprenticeship" and a unique experience in the inner workings of a growing company in the fast-paced worlds of investment banking, capital markets, digital marketing, and technology. This is an ideal opportunity for someone just starting their career or looking to make a pivot and needs to upskill in these areas. A few required traits: - Smart. You can't teach intelligence. - Care about your work. Take pride in what you do and recognize that the output of your work reflects your own personal brand and reputation. - Tech-savvy. I will teach the business but not how to use a computer, a CRM, social media, online research tools, and other tasks that would be considered a "baseline" for anyone looking to work in today's high-tech world. - Obsessed with details and hyper-organized. "The devil is in the details," and you can't miss a task, an email reply, a meeting, etc. I know everyone puts on their resume the cliche "attention to detail," but I am a perfectionist and will catch the missing commas in an email. A bonus if you already have some experience in the capital markets and/or digital marketing industries. Other details: - 20 to 30 hours per week. More possible. - Hybrid role. Based on the Upper East Side, Manhattan. - $20 to $30 per hour, based on experience. - Must live and work during Eastern Time zone.
Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy