Patient care manager jobs in New York, NYCreate job alerts

Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: ​​Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD

Job Overview: We are seeking a compassionate and motivated Licensed Master Social Worker (LMSW) to join our team as a Virtual Therapist, providing high-quality mental health services to patients in underserved or underrepresented communities. The successful candidate will deliver therapy, counseling, and emotional support to individuals, families, and groups via virtual platforms, addressing a range of mental health issues, including depression, anxiety, trauma, substance abuse, and grief. This position will allow the LMSW to engage with clients remotely, offering flexible, client-centered care to those who may face barriers to traditional in-person therapy. Key Responsibilities: - Client Assessment & Intake: - Conduct comprehensive biopsychosocial assessments to understand clients' emotional, psychological, social, and environmental circumstances. - Create tailored treatment plans based on the individual needs of each client. - Use a trauma-informed and strengths-based approach to identify key issues impacting the client's mental health. - Virtual Therapy & Counseling: - Provide evidence-based therapeutic interventions (e.g., Cognitive Behavioral Therapy, Solution-Focused Therapy, Motivational Interviewing) to individuals, families, and groups via telehealth platforms. - Offer crisis intervention and coping strategies to help clients manage acute stress or mental health crises. - Monitor clients' progress and adjust treatment plans as needed, ensuring the effectiveness of interventions. - Documentation & Compliance: - Maintain thorough and accurate records of client interactions, treatment plans, and progress notes. - Adhere to all legal, ethical, and regulatory requirements, including maintaining client confidentiality and HIPAA compliance. - Participate in clinical supervision and continuing education to remain current with best practices in social work and mental health care. - Technology Utilization: - Proficiently use telehealth software and other digital tools to conduct therapy sessions, maintain client records, and ensure secure communication with clients. Qualifications: - Licensed Master Social Worker (LMSW) in good standing with the state of New York. - Strong understanding of the social determinants of health and the challenges faced by marginalized communities. - Ability to work independently while maintaining a strong connection with a virtual team. - Bilingual (Spanish and English) Skills: - Excellent interpersonal and communication skills. - Strong problem-solving and critical thinking abilities. - Ability to engage and build rapport with clients from diverse backgrounds. - High degree of empathy, patience, and cultural sensitivity. - Time management and organizational skills to handle a virtual caseload efficiently. Job Benefits: - Flexible working hours and the ability to work from home. - Competitive salary with opportunities for professional development and career growth. - Continuing education stipends and training in telehealth best practices. - Clinical supervision This LMSW Virtual Therapist role offers the chance to make a significant impact by providing crucial mental health support to individuals who might otherwise struggle to access care, helping to improve mental health outcomes in underserved communities. Job Types: Full-time, Part-time, Internship Pay: $70,000.00 - $100,000.00 per year Benefits: - Flexible schedule - Paid time off Work Location: Remote

Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills

NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person

Job Description: The Music Therapist will be working within a Multi-disciplinary Team to assess, develop and implement an appropriate inter-disciplinary Individualized Education Program (IEP) for the students within their caseload. The student population is primarily non-verbal and non-ambulatory (in a wheelchair) who have a brain injury or brain-based disorder. In addition, it is critical to be part of the research efforts surrounding his or her assigned students as well as the organization’s research efforts. Successful attributes include a strong strategic focus, individual leadership in an environment that promotes innovation and continuous improvement, effective communication with key constituents and stakeholders, and accountability for results. Job Responsibilities: - Evaluate a student's functional status using validated standardized clinical assessment tools on eval, quarterly and as needs basis - Establish treatment goals based on parent input and clinical decision making based on standardized assessment tools - Plan, implement and successfully modify POC as needed based on standardized assessments and evidence based as well as data driven treatment outcomes - Prepare and modify Individualized Education Programs (IEP’s) in a timely manner - Coordinate treatment strategies with the interdisciplinary student team - Provide instruction and education to patient, family, and caregivers to improve quality of care and enhance student outcomes - Participate in multidisciplinary patient care conferences and team meetings - Provide accurate, timely documentation of treatment (session notes), weekly and quarterly reports, any/all student-care specific forms - Participate in appropriate, approved educational and clinical research activities - Collaborate within a multi-disciplinary/inter-disciplinary team including each student’s special education teacher and therapy team of speech therapists, physical therapists, teachers of the visually impaired, deaf/heard of hearing, assistive technologists, occupational therapists, nursing, research assistance/paraprofessionals, neuropsychologist, social workers - Collaborate with parents as necessary and involve them in their child's activities and progress on a regular basis - Utilize a multi-sensory approach incorporating art, music and technology to design lessons/treatment plans to increase students’ communication, social, and life skills - Must attend and demonstrate active participation in all mandatory trainings - Assist in the development and implementation of educational modules for staff in-services and accrediting bodies to include IACET (International Accreditors for Continuing Education and Training). - Maintains a safe, clean, and healthy working environment for students and staff by complying with procedures, rules, and regulations. - Maintains confidentiality for school records based on HIPAA/FERPA. - Other discipline-specific responsibilities e.g.environmental music based on organizational needs (service delivery, research, continuing education) Research and Innovation Duties: - Prepare and submit IEP reports with media (quarterly) - Prepare and submit session notes within session (daily) - Seizure-like event reporting with media (promptly submitted, as applicable to the student) - Grand Rounds to include: preparing slides according to provided format, attending GR training meetings (ongoing), attend practice session (as scheduled), giving formal GR presentation (quarterly), and being confident in describing & scoring assessments (semi-annual hands-on practicum or quiz) - Participation in regular iBRAIN Innovation (3 times a year) meetings (as scheduled) - Help RA/Para fully understand their student's IEP & heighten their ability to formulate in-depth student-specific research questions - Complete iBRAIN Research Integrity annual training - For Continuing Education, annually identify 3+ knowledge gaps or competency areas Minimum Qualifications: - Must have bachelor's degree in music therapy - Must have valid Music Therapist-Board Certification (MT-BC). - Must have 2 years of clinical experience working with children with brain-based disorders and neurological involvement. - Must have excellent communication skills. - Must be capable of lifting a minimum of 50 pounds independently. - Must be detail-oriented, focused, highly motivated, and able to work as part of a team. - MUST HAVE A SENSE OF HUMOR. Research experience is preferred. Benefits: - Health insurance - Dental insurance - Vision insurance - Paid time off - Transportation Management Account Job Type: Full-time / In-person Hours: Monday through Friday, typically 8.30 a.m. to 5.00 p.m Salary Range: $55,000 to $65,000 (based on experience)

Key Responsibilities: Clinical Duties: - Prepare examination rooms, ensuring cleanliness and readiness for patient appointments. - Assist healthcare providers during patient examinations and procedures. - Measure and document vital signs, including blood pressure, pulse, temperature, and weight. - Administer medications and vaccines as directed by providers and in accordance with regulatory guidelines. - Perform routine diagnostic tests, such as EKGs, phlebotomy, and specimen collection, ensuring proper handling and labeling. - Provide patient education on treatments, medications, and follow-up care instructions. - Maintain accurate and up-to-date patient medical records in compliance with HIPAA regulations. - Administrative Duties: - Greet and check-in patients, verifying demographic and insurance information. - Schedule patient appointments and manage the clinic’s calendar efficiently. - Answer phones, address inquiries, and relay messages to appropriate staff members. - Process referrals, prior authorizations, and insurance documentation. - Monitor inventory and restock medical supplies as needed. - Qualifications: - Certification: Active Certified Medical Assistant (CMA) certification from a recognized accrediting body (e.g., AAMA, AMT, NCCT, NHA). - Experience: Minimum of 2-3 years of hands-on experience in a clinical setting, preferably in Primary Care. - Education: High school diploma or equivalent; completion of an accredited medical assisting program. - Skills: Proficient in electronic medical records (EMR) systems, strong organizational and multitasking abilities, excellent communication and interpersonal skills. - Knowledge: Understanding of medical terminology, infection control protocols, and OSHA guidelines. - Physical Requirements: - Ability to stand, walk, and remain active for extended periods. - Capable of lifting up to 5-10lbs as required for patient care. - Manual dexterity to operate medical equipment and perform clinical tasks. Work Environment: Fast-paced clinical setting with direct patient interaction. - Occasional exposure to infectious diseases and bodily fluids, with appropriate protective measures provided.

Job Title: Physician Assistant (PA) or Nurse Practitioner (NP) Location: Brooklyn, NY Job Type: Part-Time/PRN Department: Family Medicine Job Summary: We are seeking a compassionate and highly skilled Physician Assistant (PA) or Nurse Practitioner (NP) to join our dynamic healthcare team. In this role, you will provide patient-centered care in collaboration with physicians and other healthcare professionals. The ideal candidate will have strong clinical expertise, excellent communication skills, and a commitment to delivering high-quality care. Key Responsibilities: Conduct comprehensive patient assessments, including physical exams, medical histories, and diagnostic evaluations. Develop, implement, and manage treatment plans in consultation with supervising physicians when necessary. Prescribe medications, therapies, and other interventions in accordance with state regulations. Perform procedures such as Pap smear, Head-to-toe physical exam and others based on qualifications and practice scope. Educate patients and families on preventive care, disease management, and treatment options. Order, interpret, and analyze diagnostic tests such as lab work, imaging, and EKGs. Collaborate with the healthcare team to ensure continuity and quality of care. Maintain accurate and up-to-date medical records using e-clinical Works. Participate in quality improvement initiatives, continuing education, and professional development. Qualifications: Education: PA: Master’s degree from an accredited Physician Assistant program. NP: Master’s or Doctorate in Nursing from an accredited program. Certification & Licensure: PA: Current NCCPA certification and state licensure. NP: Board certification (ANCC, AANP, or equivalent) and state licensure. Experience: Family Medicine, Internal Medicine, Urgent Care, Emergency Medicine or Primary Care with minimum 1 year of experience. New graduates are welcome to apply. Skills: Strong clinical judgment and critical thinking abilities. Excellent interpersonal and communication skills. Additional Requirements: bilingual abilities such as Spanish is a plus but not required. Benefits: Competitive salary : $70-85 per hour Comprehensive health, dental, and vision insurance CME allowance and PTO How to Apply: Please submit your resume