Patient coordinator jobs in Jersey City, New Jersey - Page 7Create job alerts

Job Description Job Summary: We are seeking a friendly and efficient Front Desk Receptionist/Coordinator to be the face of our virtual clinic. While our patients connect with medical professionals through telehealth technology, you will provide crucial in-person support. You will be responsible for creating a welcoming and organized environment, ensuring a seamless check-out process for patients concluding their televisits. This involves scheduling appointments, scanning all related documents, responding to patient questions, and providing excellent customer service. The ideal candidate will have effective communication and interpersonal skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. Essential Duties and Responsibilities: · Patient Support: • Greet patients warmly and professionally via tele platform., • Assist patients with the check-in process, ensuring they have completed any necessary paperwork and are comfortable with the technology., • Provide technical support and troubleshooting assistance with the telemedicine platform as needed., • Schedule follow-up appointments (televisits or in-person as needed) and confirm future appointments in accordance with departmental guidelines, • Provide patients with clear and concise instructions regarding follow up appointments and necessary referrals and provider's orders., • Smartly schedules diagnostic tests in accordance with appropriate workflow system., • Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Director., • Answer basic patient questions and direct them to appropriate resources or staff members for further assistance., • Maintain patient confidentiality and adhere to HIPAA regulations., • Assist with other front desk tasks as needed, such no shows/missed appointments, late connections, letters., • Maintain a clean and organized reception area., • High school diploma or equivalent required., • Previous experience in a medical office setting required, particularly with patient check-out procedures., • Strong customer service and communication skills, both verbal and written., • Proficient in basic computer skills and electronic health record (EHR) systems., • Comfortable with technology and able to assist patients with basic troubleshooting of tablets or telehealth equipment., • Ability to multitask and work efficiently in a fast-paced environment., • Excellent attention to detail and organizational skills., • Knowledge of medical terminology and billing practices is a plus., • Bilingual Spanish/ English Speaking Job Type: Full-time Pay: From $18 per hour Expected hours: 37.5 - 40 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Monday to Friday

Job Description The Family Room Associate supports the NYC Health/Hospitals Kings Family Room in Brooklyn for the Ronald McDonald House New York (RMH-NY). The Family Room Coordinator serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. The pay for this role will be $24 an hour. The schedule is onsite Monday through Friday, 12 PM – 8 PM. Role/Responsibilities Essential Functions: • This individual is accountable for all Family Room operations, including the development and implementation of programs and services, assisting and supporting guests, and facility maintenance in accordance with established policies and operating procedures. In collaboration with hospital volunteer programs and RMH-NY Volunteer coordinator., • As an extension of Ronald McDonald House New York, this individual will represent the organization and will work closely with the House team and hospital management., • Uphold policies concerning eligibility of people permitted to use the Family Room. Imperative to maintain communication with key medical staff and relevant personnel as well as parents/legal guardians of pediatric patient., • Responsible for enforcing operations, procedures and policies, • Be consistent with the mission of RMH-NY in providing support and service to guests in specific pediatric departments: NICU, PICU, Pediatrics, Behavioral Health, • Establish and maintain effective relationships with key stakeholders including families, donors, hospital management and other RMH-NY internal key relationships, • Go to or call Pediatric, PICU, NICU and Behavioral Health units to encourage caregivers coming into the Family Room, • Provide supplies for ongoing operation of the Family Room (snacks, laundry supplies, refreshments, creamers, cups/napkins) daily, • Maintain Log Book that oversees the Day-to-Day Operations and record quantitative measure of the impact of families served, • Develop and execute non-clinical programs/events to increase family engagement and build awareness, • Report matters of concern in a timely manner to the Director of Programs and participate in the resolution., • Collaborate with Family Room team at Kings County, • Be attentive and observed of all parts of the space/facility to ensure a safe and secure environment for all staff and guests., • High School Diploma or equivalent, • Minimum of two (2) years’ experience in a guest facing role; previous hotel, hospital, special event or hospitality experience a plus, • Flexible to work nights and weekends preferred, • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint), • Strong organizational and administrative skills; ability to maintain a clean and welcoming environment for guests, • Strong written and verbal communication skills; positive and respectful interpersonal skills, • Ability to remain professional yet compassionate when interacting with families in crisis, • Hospitable demeanor when interacting with caregivers, medical staff or visitors, • Experience working with children, people with disabilities or illness a plus, • Ability to collaborate and participate as a flexible, responsive team member, • Ability to work independently, make decisions problem solve, and adhere to priorities e, • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients. Equal Employment Opportunity Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work for this job is performed mostly in office settings or Hospitals. Some outdoor work is required., • This is largely a sedentary role; some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary., • This position may require standing or walking for extensive periods of time for major events. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The office for this job is located in the same facility where RMH-NY provides temporary accommodations to pediatric patients and their families while the patients are undergoing active medical treatment at area hospitals. For some RMH-NY guests, medical treatment may include radiation therapy. While radiation therapy is never administered at RMH-NY, there is the potential for some radioactive material to be present in guests who have undergone radiation therapy. Based on radiation measurements performed throughout RMH-NY, it is not expected that individuals working at RMH-NY will receive radiation doses that would exceed the general public limit (100 millirem per year)., • The office for this job is located in the same facility where families have temporary residence. The building is open and must be staffed 24 hours a day, 7 days a week. Some holidays, weekends, evening hours may be necessary for this job., • The noise level in the work environment is moderate to loud. Noise levels often increase with families and children who have temporary residence in the building as well as guests and musical performers for special events., • This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel • Some local/day travel will be necessary for the role., • This job description is an overview or major duties, activities and responsibilities required for the role., • This description is not intended to be a complete listing of all tasks required for the role., • Responsibilities will change with the needs of the organization.

Job DescriptionJoin a Leading Dental Organization & Transform Your Career! Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters. Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking a dental front desk opportunity in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental Receptionist role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch! Why Join Affinity Dental Management? • Competitive pay, • Health benefits package: medical + vision + dental + 401K + life ins. + disability, • Offered after 30 days, • Offered to full-time employees 30+ hours, • Paid time off: 3 weeks + 8 holidays, • Opportunities for growth & advancement Responsibilities: • Operate telephone system, answer, screen and forward calls, provide information, take messages and schedule appointments, • Greet visitors and callers, handle inquiries, and direct them to appropriate persons, • Learn and operate new office technologies as they are developed and implemented, • Use scripts effectively both over the phone and in person (as assigned), • File and maintain records, sort and distribute mail, and handle courier deliveries, • Input data into the computer, ensuring accuracy and efficiency, • Provide information about the practice, such as location of offices, employees within the organization, or services provided, • Transmit information or documents to patients using computer, mail, or facsimile machine, • Balance credit transactions and provide basic financial clerical support duties, • Present cases to patients and maintain professional demeanor Requirements: • High school diploma, • Accurate typing at 40 words per minute, • Minimum of one year of office experience in a dental practice, • Preferred two years of experience, • Knowledge of dental software (ie. Dentrix, Denticon) is preferred Interview Process: • 1 virtual/phone interview & 1 in-person interview Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Receptionist, Dental Office Administrator, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Administrative Assistant, Dental Office Front Desk Coordinator, Dental Secretary, Front Office Dental Receptionist}

Job Description Reporting to the Asst. Dean/Director of Simulation & Nursing Informatics, the Simulation Coordinator is responsible for the management of simulation lab tasks including but not limited to inventory, preparing for simulation and clinical skills sessions, scheduling the use of the simulation lab, conducting open labs and simulations that meet the needs of the college, ensuring all supplies and equipment are returned after use. In collaboration with the Director of Simulation & Nursing Informatics, provides clinical, educational, and technical expertise in the development, implementation, and evaluation of simulation-based clinical nursing activities across all levels and programs. Duties and responsibilities include, but are not limited to: • Executes the educational, technical, and operational aspects of all human patient simulators and all clinical simulation experiences for faculty and students, • Trains and acts as a resource to faculty and students in simulation and other electronic/technical components of the simulation curriculum, • Collaborates and assists the Director of Simulation with faculty in the development and assessment of simulated clinical scenarios to meet course learning objectives, • Assists the Director of Simulation in the development, implementation, enforcement, and maintenance of safety policies and procedures for the simulation laboratories, • Performs demonstrations on the use and operation of simulators, • Compiles and maintains evaluation data on all simulated clinical experiences, • Coordinates equipment maintenance schedules, maintains liaison with simulator companies to ensure reliable operation of equipment, • Maintains currency in nursing simulation technology and trends, • Helps to maintain all nursing laboratories and storage areas, • Administrative support for the simulation department, • Scheduling and coordinating internal and external simulation requests, • Completing required templates for simulation scenarios including room requests, supply needs, and required training, • Ensuring simulation activities have all necessary resources such as supplies and equipment, • Managing and tracking all deliveries to ensure all items have been received, • Assisting with preparing the rooms for each simulation session, • Operating low to high-fidelity manikins and task trainers for simulation sessions as needed, • Flexibility and adaptability to work varying schedules and hours including a few evenings a semester is necessary, • This position will require light to moderate lifting and carrying of simulation equipment, • Performs other duties as assigned that are appropriate for the position Job Type: Full-time Pay: $90,000- $100,000 Benefits: • 403 (b), • 403 (b) matching, • Commuter assistance, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Tuition reimbursement, • 8-hour shift, • Clinical instruction: 1 year (Preferred), • NY State Nursing License (Required)

Job DescriptionEligible for a $2,000 sign-on bonus upon completion of 90 continuous days of employment Must Speak Spanish!!! About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $23.00-$26.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR bfX8jXJ33F

Job Description Medical Billing Specialist / Accounts Receivable Coordinator Clement M. Barone M.D. P.C. Well respected Private Radiology Practice in business on Upper East Side for over 45 yrs is seeking a Medical Billing Specialist / Accounts Receivable Manager to join our team · $60-$70K · Full-Time · 401K · Health Insurance · PTO · Full-Time Qualifications: · 3-5 years of experience in medical billing, with a focus on insurance processing and payment collection. · Bachelor’s degree, Associate's degree or certification in medical billing and coding preferred (CCS, CPC, etc.). · Familiarity with Change, Availity, and Medicare clearing houses. · Strong understanding of Medical Terminology, ICD-10, CPT codes and modifiers. · Working Knowledge of Microsoft Windows, Microsoft Office, and medical billing software programs. · Ability to maintain the company Ledger and track Accounts Receivable. · Skilled at identifying and resolving billing issues in a proactive and timely manner. · Strong communication skills, both written and verbal. Key Responsibilities: · Prepare and submit accurate medical claims to insurance companies such as UHC and BCBS using CPT and ICD 10 codes. · Post payments and reconcile Accounts Receivable. · Work directly with insurance companies, third-party payers, and patients to resolve billing discrepancies, denials, and inquiries. · Track all outstanding claims and update Financial Records accordingly · Work closely with Front Desk/Reception to share information on routing slips, copays, referrals and deductibles · Review and verify patient insurance information and corresponding medical records to foster accurate billing practices. · Ensure compliance with HIPPA and other relevant Insurance Guidelines · Assist with the ongoing development and improvement of existing billing policies and procedures.

Job Description HHA Coordinator-Home Care Full Time Your Choice At Home is an affiliate of Cobble Hill Life Center and a Certified Home Health Agency (CHHA). We're culturally sensitive, and many of our staff come from within the community that they serve. Operating 24 hours, 7 days a week, we offer reliable, dignified care in your own home and specialize in health services, personal care, and champion services. As an HHA Coordinator, you will serve as key support for the Home Care Operations team, managing the HHA staffing systems and assigning staff to patient cases. What we Offer: • Employer contribution to retirement plan with a 3-year vesting schedule, • Generous medical, dental, vision, and life insurance coverage, including employer contribution toward medical deductible, • Generous PTO package to include sick, vacation, holiday, personal days and your Birthday off! Position Responsibilities • Maintain HHAeXchange (home health aide vendor) system: broadcast HHA cases for staffing, update HHAX with patient demographics, authorization, and recertification information, • Collaborate with lhcsa (licensed home care agency) coordinators to ensure scheduling, billing, and authorizations are accurate., • Collaborate with office/field staff with any changes to HHA patient's care, • Troubleshoot lhcsa vendor issues, manage HHAX communications and update HHAX with provider rate increases, • Notify lhcsa vendor of issues regarding aide services., • Process un-billing requests, • Run weekly expiring authorization reports to ensure services continue in accordance with the POC and NYS Department of Health regulations., • Maintain Careficient (patient care) software system: assign vendors to a patient schedule, collaborate with the nursing supervisor and nursing staff to ensure accurate information reflected on 485, HHA POC, and care needs, • Run missed visit reports, remove missed visits from patient's schedule, scan and upload missed visit notes CE, • Send weekly expiring authorization emails to intake staff and nursing staff., • Assists with staffing patient visits to subcontracted agencies (PT/OT/ST), including sending/retrieving all required documentation for patient management Qualifications: • High school diploma; college degree preferred, • Excellent communication and customer service skills, both written and verbal, • Tech savvy, with proficiency in Microsoft Office, including Excel, • Prior experience with HHAeXchange and Careficient a plus, • Absolute integrity and sufficient maturity to handle confidential aspects of work Job Posted by ApplicantPro

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Flexible Scheduling, • Competitive Compensation Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Review daily measures, • Oversee a monthly patient roster, ensuring comprehensive care for each individual, • Aiming for a patient engagement rate of 90% or higher, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staffQualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant or higher is required (licensing required in NY and NJ), • Fluency in second language is a plus, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Comfortable learning and using EHR platforms This is a remote position.

Job DescriptionEligible for a $2,000 sign-on bonus upon completion of 90 continuous days of employment MUST SPEAK SPANISH!!! About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $23.00-$26.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR qGLxFFR4OF

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Paid time off, • Flexible Scheduling, • Competitive Compensation Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Review daily measures, • Oversee a monthly patient roster, ensuring comprehensive care for each individual, • Aiming for a patient engagement rate of 90% or higher, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staffQualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant or higher is required (licensing required in NY state), • Fluency in Russian language is a must, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Comfortable learning and using EHR platforms This is a remote position.

Job DescriptionSalary: $22 - $24 Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title: Home Care Staffing Coordinator Location: Full-time Monday-Friday 9 am-5 pm on-site in Brooklyn, NY Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job DescriptionEligible for a $2,000 sign-on bonus upon completion of 90 continuous days of employment About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $23.00-$26.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR 1qVtkTM5w8

Job DescriptionSalary: $21 - $23 per hour Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title:Home Care Staffing Coordinator We are hiring multiple positions! Location:Full-time Monday-Friday 9 am-5 pm on-site in Sunset Park, Brooklyn NY & Flushing, Queens NY Position summary:The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Fluency in Mandarin and Cantonese or Fuzhounese, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space