Patient service representative jobs in Rochester, New York - Page 4Create job alerts

Job DescriptionClient Service Specialist – Home Care and Staffing Coordinator NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in healthcare, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today! Responsibilities The Client Service Specialist – Home Care and Healthcare Staffing Coordinator provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders. • Receives and coordinates home care and staffing referrals, to include appropriate authorization, • Assigns qualified personnel competent to work cases, including rescheduling cancellations, • Supports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing census, • Ensures compliance with licensure and credentialing requirements, • Counsels field employees involving violation of non-clinical matters, • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution Experience: • At least one year of training or experience in a service-related industry, • At least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred., • Experience should emphasize problem solving skills in a patient care setting.Education:, • College Degree strongly preferred., • High School graduate with an associate degree in a related field required #INDCORP Powered by JazzHR UfB9OD5OnT

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Scheduler/Receptionist Union who, under the guidance of the Front Office Supervisor, is primarily responsible for working as a member of the patient services support team to provide an exceptional patient and clinical team experience. Effectively schedule patient appointments and all schedule-related transactions using a computerized system. Effectively fulfill other related clerical functions within the department. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Scheduler/Receptionist Union opportunity. Requirements: The Scheduler/Receptionist Union will ensure that: · An environment which promotes an exceptional patient and team experience. · Revenue opportunities are captured and reimbursement risk is abated. · Patient flow to clinicians and service staff based on appointment arrangements allows Jordan Health to serve optimal number of patients. · Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. · They are a strong Jordan team player. · They contribute to improve clinical outcomes. Education And Experience Required: · High School diploma or equivalent required. · One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred. · Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. · Accurate keyboarding skills. · Ability to use an office phone with special features. · Knowledge of customer service principles and practices. · Computer or business school training is highly desirable. · Bilingual preferred. Special Skills, Knowledge Required: Must be able to demonstrate competency in: · MS Office Applications (Word, Excel, Outlook). · High level of accuracy when completing patient intake activities. · Ability to be resourceful and proactive when issues arise. · eClinicalWorks or other electronic health record preferred. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Proficiency in Microsoft Office Suite. · Hands-on experience with office equipment (e.g., fax machines and printers). · Professional attitude and appearance. · Customer service attitude. · Tolerance for stressful situations. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Experience with ECW or ability to quickly learn and use the system. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Receptionist who, under the guidance of the Front Office Supervisor, is primarily responsible for serving as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. Effectively register patients when presenting for an appointment including and not limited to insurance verification, demographic verification and updating required EHR fields. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Receptionist opportunity. Requirements: The Receptionist will ensure that: · An environment which promotes an exceptional patient and team experience. · Patient flow to clinicians and team allows Jordan Health to serve optimal number of patients. · Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. · They are a strong Jordan team player. Education And Experience Required: · High School diploma or equivalent required. · One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred. · Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. · Accurate keyboarding skills. · Ability to use an office phone with special features. · Knowledge of customer service principles and practices. · Computer or business school training is highly desirable. · Bilingual preferred. Special Skills, Knowledge Required: · MS Office Applications (Word, Excel, Outlook). · High level of accuracy when completing patient intake activities. · Ability to be resourceful and proactive when issues arise. · eClinicalWorks or other electronic health record preferred. · Proven work experience as a Receptionist, Front Office Representative or similar role. · Proficiency in Microsoft Office Suite. · Hands-on experience with office equipment (e.g., fax machines and printers). · Professional attitude and appearance. · Customer service attitude. · Tolerance for stressful situations. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Description • Corrects Error or Edits needed to get claim out, • Incorrect, patient id, Diagnosis code isn't accepted, payer etc., • Will be working with the billing team doing to the back office and verification work. -Will be using Excel heavily and will be processing new information through patient accounts. • If any information is missing they will be finding ways to find the missing information., • Part of the position will entail reaching out to current patients to gain information needed for their accounts., • They will be working with paper reports processing them into the system when updates need to be made. Skills: Excel, Communication and writing skills, EMR Medical Billing Assistant (SBO), Business Office Representative (SBO), Epic, Hospital billing, Claims and denials Additional Skills & Qualifications: Preferably a 2 or 4 year degree Retail or customer service experience Office experience and billing experience preferred Experience with Excel Shift: M-F 8am-4:30pm Pay: $18.50/hr Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $18.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Mar 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionDescription: We are Hiring! Job Posting: REGISTERED NURSE-OASAS Location: 79 North Clinton Ave Department: Nursing Employment Type: Per Diem Schedule: Varies Salary: $35 - $38/hr General Description Under general supervision, provides comprehensive health services. Works collaboratively with other providers to facilitate client wellness. Maintains all applicable confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides a comprehensive health assessment of clients., • Identifies immediate and long-term health care needs., • Makes appropriate referrals and recommendations based on findings of the health assessments., • Assists clients in identifying local resources., • Collaborates with appropriate Agency staff, and related community organizations to assure coordination of client care and services if needed., • Completes required paperwork / electronic patient record forms related to the health assessment process., • Provide oversight and supervision of non-licensed staff while overseeing medications., • Required supervision of tasks performed by staff may include medication monitoring or administration, monitoring of vital signs, reporting of signs or symptoms of potential health concerns, basic emergency medical treatment or interventions., • Direct, coach, collaborate with and delegate tasks appropriately., • Attends Leadership Development Training as requested, • Build and sustain cooperative working relationships among program staff., • Assist in the initiation and implementation of staff development and training programs to maximize professional practice., • Responsible for patient records, • Completes required documentation in accordance with regulations and other record keeping as necessary for program accountability, • Participates in quality assurance and program evaluation activities as directed., • Provides education to clients on health and wellness issues., • Participates in staff meetings and clinical supervision as directed, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications: Education: Minimum of an Associate’s Degree in Nursing required. Bachelor’s or Master’s Degree in Nursing preferred. Credentials: Valid and clean NYS Driver’s License. Valid Registered Professional Nurse (RN) License required Experience: At least two years of experience related to nursing services to individuals with mental health, chemical dependency, substance use disorder, or intellectual/developmental disabilities-related services strongly preferred. Bi-lingual in Spanish also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: REGISTERED NURSE - FLOATING Location: Rochester, NY Department: Nursing Employment Type: Full-Time Schedule: Monday thru Friday 9am to 5pm Salary: $35 to $38/hr General Description Float RN provides flexible staffing across various program settings, ensuring high-quality patient care and adapting to diverse clinical environments. Provides comprehensive health services as applicable. Works collaboratively with Outpatient Clinic, Residential program and outside providers to facilitate client wellness. Maintains all applicable confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Outpatient Clinic., • Identifies immediate and long-term health care needs., • Makes appropriate referrals and recommendations based on findings of the health assessments., • Communicates and collaborates with appropriate Agency staff, and related community organizations., • Completes required electronic patient record forms related to the health assessment and medication processes., • Coordinates care with primary care providers and other specialists through health monitoring., • Administers Injectable medications as prescribed, • Residential Program, • Identifies immediate and long-term health care needs., • Makes appropriate referrals and recommendations based on findings of the health assessments., • Communicates and collaborates with appropriate Agency staff, and related community organizations., • Completes required electronic patient record forms related to the health assessment and medication processes., • Provide health monitoring for clients, • Participates in Case Conferences as needed., • Administers Injectable medications as prescribed, • Supervise LPN duties while on site, • Responsible for patient records, • Completes required documentation in accordance with regulations and other record keeping as necessary for program accountability, • Participates in quality assurance and program evaluation activities as directed., • Provides education to clients on health and wellness issues., • Participates in staff meetings and clinical supervision as directed, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Demonstrates an aptitude and willingness to learn new responsibilities, • Excellent verbal and written communication skills, • Excellent organization, interpersonal, and customer service skills, • Ability to work independently, make decisions, meet deadlines, multi-task and solve problems, • Proficiency in PC software, especially word processing and spreadsheet programs Qualifications Education: Minimum of an Associate degree in Nursing required. Bachelor of Science degree is preferred. Credentials: Professional Registered Nursing License in good standing. Experience: At least two years of experience related to nursing services to individuals with Mental Health and Substance Use Disorder-related services strongly preferred. Bi-lingual in Spanish also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Position Overview: We are seeking a highly organized and personable Patient Services Representative to join our bustling specialized ophthalmology practice. As the first point of contact for our patients, you will play a vital role in delivering exceptional customer service, managing appointments, a

Manage check-in and check-out; work with patient/family and explain relevant unit processes; answer any questions patient/family may have to the best of your ability; round on the patient care unit and provide customer service to each patient when asked for assistance. As a Patient Service Represent

Patient Support - Manage check-in and check-out; work with patient/family and explain relevant unit processes; answer any questions patient/family may have to the best of your ability; round on the patient care unit and provide customer service to each patient when asked for assistance. As a Patient

Patient Service Representative. Greet and register patients in a friendly and service-oriented manner. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.

A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Pa

Manage check-in and check-out; work with patient/family and explain relevant unit processes; answer any questions patient/family may have to the best of your ability; round on the patient care unit and provide customer service to each patient when asked for assistance. As a Patient Service Represent

Position are available in the following areas: Accounting (Tax, A/P, A/R, Payroll) Collections / Recovery Insurance Products and Services Job Description Respond promptly to customer inquiries via phone, email, or chat Handle and resolve customer complaints with professionalism and efficiency Provid

Competitive pay / Medical, dental & vision / PTO / Paid training - As a Call Center Rep at InteLogix, you will: Serve as the primary point of contact for customers via phone; Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions; M

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions, and ensure that clients feel supported and valued; Present a professional

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, patients, pharmacists, and pharmaceutical

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform timely follow up on inquiries requiring escal

Company Match / Paid Vacation / Health Insurance (Available Immediately) - As a Call Center Representative at 160 Driving Academy, you will: Answer incoming calls and respond to customer inquiries manage a high volume of customer calls with professionalism and efficiency; Provide accurate and timely

Flex Schedule 7a-11p EST / Medical-Dental-Vision / 401(k) +3% / Generous PTO - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathetic support; Handle a high v

Health, dental & vision / 401k match / PTO - As a Customer Service Rep at The Doctors Company, you will: Receive, research, document, and resolve inbound inquiries efficiently and accurately; Process high volume, time sensitive transactions accurately, with attention to detail; Maintain accurate and