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  • People Operations Partner
    People Operations Partner
    hace 2 horas
    Jornada completa
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The People Operations Partner is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • General Manager
    General Manager
    hace 2 horas
    $67000 anual
    Jornada completa
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • HR Business Partner
    HR Business Partner
    hace 2 horas
    Jornada completa
    New York

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... ------------------------------ The HR Business Partner (HRBP) Senior Associate is a trusted partner to our Operations Team, helping drive a high-performing, people-first culture during a period of growth at Blank Street. This role supports stores across multiple markets, partnering closely with General Managers and Operations Managers to strengthen teams, elevate performance, and support the employee experience. This role blends strategic partnership with hands-on execution and is ideal for someone who thrives in fast-paced environments, builds strong relationships quickly, and operates with sound judgment and professionalism. You'll partner with field leaders on employee relations, performance management, coaching, engagement, and talent development while proactively identifying trends and opportunities across the business. This role is based in-person out of our Brooklyn, NY office, reports to the HRBP Manager, and requires frequent travel across the markets and stores you support. Who We're Looking For --------------------- • You're an expert at handling employee relations issues and can navigate them with sound judgment, • You're confident coaching managers, not just giving advice, but helping others actually reach a solution and drive results, • You have a strong grasp of People Ops fundamentals (onboarding, compliance, documentation, investigations) and know how to apply them in real situations, • You're highly organized and detail-oriented, • You're responsive, action-oriented, and follow through, • You're comfortable with ambiguity, pivots, and fast pace, • You're a clear, thoughtful communicator through all mediums, • You genuinely enjoy supporting people and making the job fun What You'll Own --------------- Hire → Get the right people in • Partner with Talent Acquisition and Operations leaders on hiring strategy, interview calibration, and workforce planning across your markets, • Support strong hiring decisions by assessing talent quality, team fit, and long-term potential, • Ensure new hires have a smooth and consistent onboarding experience from offer acceptance through ramp-up, • Proactively identify hiring gaps, staffing risks, and organizational needs within your markets Develop → Make people better • Coach and support GMs, Shift Leads, and Operations Managers on performance management, accountability, feedback, and team dynamics, • Drive execution of People programs including performance coaching frameworks, engagement action planning, and policy rollouts, • Support internal promotions, succession planning, and leadership development across your markets, • Help leaders navigate difficult conversations confidently, fairly, and consistently Retain → Keep great people • Lead employee relations matters and investigations from intake through resolution with strong documentation, judgment, and professionalism, • Identify trends in turnover, attendance, engagement, and performance - partnering with Operations leaders to take proactive action early, • Act as a trusted resource for employees and managers, balancing employee experience with business needs, • Build strong relationships across your markets to maintain a clear pulse on team health, morale, and operational challenges Protect the Business → Make the business run and grow smoothly • Partner cross-functionally with TA, Payroll, Training, Finance, and Operations to support smooth business operations, • Use people data, operational trends, and feedback to identify risks, recommend solutions, and support business decision-making Requirements ------------ • 4+ years of HR or People Ops experience, ideally in a fast-paced retail or hospitality environment, • Working knowledge of labor laws and compliance requirements (I-9s, wage & hour, documentation standards), • Proven ability to manage multiple priorities and meet deadlines in a high-volume environment, • Demonstrated ability to stay organized and detail-oriented across multiple workstreams, • Comfortable using HR systems and tools (HRIS, ATS, Google Suite), • Ability to handle sensitive information with discretion and sound judgment, • Must be based in NYC with flexibility to travel throughout the market as needed Benefits & Perks ----------------- • $90,000 - $110,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Human Resource Manager
    Human Resource Manager
    hace 1 día
    Jornada completa
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation- Starting at $100,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Multi-Unit General Manager
    Multi-Unit General Manager
    hace 9 días
    $65000–$75000 anual
    Jornada completa
    New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee multiple New York City locations (the average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • NYC DOH Food handlers license required, • 3+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to multi-task and thrive in a fast-paced environment PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $65,000---$75,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Project Administrator
    Project Administrator
    hace 23 días
    $75000–$85000 anual
    Jornada completa
    Long Island City, Queens

    NO RECRUITERS This is a full-time, on-site role located in Queens County, NY, for a Project Administrative Assistant. The role involves providing administrative support to project managers and team members, managing schedules, maintaining records, and ensuring efficient communication. Responsibilities include handling phone inquiries, maintaining project files, assisting in organizing meetings, and managing clerical tasks to ensure the smooth operation of the office and project processes Manage daily office operations, including front desk responsibilities and multi-line phone systems, ensuring a professional and welcoming environment Oversee schedule management for staff calendars, appointments, meetings, and events to optimize productivity. Strong knowledge of construction accounting cost-codes. Coordinate vendor management activities such as procurement, vendor compliance, cost coding vendor invoicing, and maintaining supplier relationships Handle bookkeeping tasks using Jonas Premier, Procore, tracking expenses, processing invoices, and reconciling multiple bank and credit card accounts. Assist with payroll processing by collecting timesheets and ensuring accurate data entry for employee compensation, knowledge of DFR's, reviewing timecards for accuracy using Connecteam Time Tracking management platform Organize filing systems—both digital and paper—to ensure easy access to documents and records related to medical office management or general administrative needs Requirements Stable work history and experience in project administration roles with strong clerical skills, preferably in a construction Hands-on experience with bookkeeping software such as Jonas Premier or comparable platforms Demonstrated ability to work independently and strong experience with construction teams Excellent communication skills—professional phone etiquette and clear interpersonal interactions are essential Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Familiarity with vendor management practices and budgeting principles Your expertise will empower our team to excel while ensuring our office runs seamlessly every day. Background and references checks needed. Pay: $75,000 - $85,000 per year Depending on Experience and Education Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Human Resources and Payroll Manager
    Human Resources and Payroll Manager
    hace 2 meses
    Jornada completa
    Sunnyside, Queens

    Human Resources and Payroll Manager An elite labor and employment law firm seeks a Human Resources and Payroll Manager. Based in its Manhattan, New York office, the role supports core HR functions, with an emphasis on payroll, leave of absence, administration, and benefits. Responsibilities: • Oversee the firm’s HRIS system (Paycom) and payroll to ensure timely and accurate processing across jurisdictions; maintain employee data, payroll, and benefits HRIS and other files; lead post-implementation system updates and enhancements (including evaluation of modules for expenses, journal and general ledgers); generate payroll-related reports and analyze payroll- related data to inform decision-making and improve HR processes; support payroll-related audits; manage year-end payroll-related deliverables (e.g., W-2s, related employer tax forms, total rewards statements). • Support firm-sponsored benefit plans, programs, and policies, and identify opportunities for improvement; forecast benefits trends and assist with benefits design; prepare annual census for benefits-plan testing; serve as a primary contact for payroll- and benefits-related vendors and third-party administrators (including the benefits broker) by managing vendor relationships, reviewing and processing invoices, facilitating employee communication, and attending recurring meetings; coordinate Fidelity updates, 401(k) funding submissions, and wage reporting for workers’ compensation; and, with others on the People team, coordinate employee training related to the use of the Paycom (HRIS) and Fidelity (401(k)) platforms. • Partner with the Chief Human Resources Officer (CHRO) and Human Resources Manager to administer the payroll aspects of leaves of absence (e.g., disability, FMLA, parental); produce leave and PTO reports to support year-end bonus calculations; coordinate the secure transfer of employee data to third-party vendors for services, premiums, and plan administration; administer workers’ compensation claims with third-party administration needs; review and respond to unemployment claims with appropriate documentation; review unemployment statements; and ensure that required reporting and employee notices relating to payroll and benefits (e.g., EEOC, ACA) are timely distributed. • Stay abreast of regulations, industry trends, current practices, new developments, and applicable HR best practices; support annual compensation review including research into market trends and benchmarks; collaborate with others on the HR team to ensure that the Firm’s Employee Handbook is up to date and comprehensive; and assist in developing, implementing, and maintaining personnel policies and procedures (particularly as related to payroll and benefits) to ensure compliance with local, state, and federal requirements across multiple jurisdictions. • Work with others on the Human Resources team to respond to daily HR-related matters that arise (including, but not limited to, payroll and benefits inquiries); partner with others on the People team to help create and maintain a culture of respect, inclusion, development, and innovation in alignment with the Firm’s equity-and-engagement vision and objectives; and proactively assume other duties as necessary. Qualifications: Do have a combination of employment, educational, and life experience that demonstrates the qualities and skills below: • Education and Experience: You have a minimum of 5 years of relevant experience, including a minimum of 2 years in a supervisory role—and a demonstrated track record of HR leadership, including developing and leading initiatives and process improvements in a highly collaborative environment. You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example. Extensive knowledge of the payroll function is required, with Paycom experience preferred, and an understanding of employee benefits. • Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines. • Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client-service orientation and ability to work well individually and as part of a team. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. • Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation of $130,000–$165,000 per year (exempt). The firm offers employees a robust benefits package including healthcare benefits.

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