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Job Description About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Discover Your Purpose with Us at Rittenhouse Village Pittsford! As Executive Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: • Status: Full Time, • Schedule: Mon-Fri 8:30am-4:30pm, occasional weekends and holidays, on call 24/7, • Location: 159 Sully's Trail Pittsford, NY 14534, • Rate of Pay: $100k-$105K base + 20% Annual Bonus Operational Leadership • Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals, • Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards, • Maintain full responsibility for community financials, budgets, and operational performance metrics, • Drive achievement of NOI, occupancy, and resident engagement targets, • Champion a resident-centered model of care that prioritizes service, dignity, and engagement, • Foster a supportive environment for residents, families, and team members alike, • Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight, • Provide visible leadership to department heads and community team members, • Hire, train, develop, and coach staff to achieve high performance and job satisfaction, • Implement policies and procedures that promote compliance, accountability, and professional growth, • Partner with the sales team to drive occupancy and maximize top-line revenue, • Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning, • Cultivate and maintain relationships within the community to support lead generation and referrals, • Ensure compliance with state AL/MC regulations, policies, and resident documentation, • Lead monthly “at-risk” meetings and family engagement efforts, • Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness, • Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field, • Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL), • State-specific Administrator License/Certification required, • Proven success in census growth, operational leadership, and financial management, • Strong team leadership skills with experience in hiring, performance management, and coaching, • Excellent communication, problem-solving, and decision-making skills Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose! Our Culture & Values So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success. Benefits You’ll Enjoy For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. Regulatory Compliance & Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: .

Job Description Entry-Level Opportunity | Paid Training | Uncapped Bonus Potential About Comfort Comfort is the largest locally owned home improvement company in New York State, proudly serving homeowners across Upstate NY. Our growth is driven by a high-energy neighborhood marketing and events team that introduces homeowners to trusted home improvement solutions. Many of our top sales leaders started in this exact role. We are looking for motivated, competitive, outgoing individuals ready to build real skills, earn strong weekly pay, and grow into long-term careers. Position Overview Comfort is seeking driven individuals for an Entry Level Outside Sales & Neighborhood Marketing Rep role with clear growth opportunities and uncapped earning potential. In this field-based position, you will engage homeowners in local neighborhoods and at community events, introduce Comfort’s services, and schedule free, no-obligation in-home estimates. This is not a closing or cold-calling role. Your responsibility is to start the conversation and set qualified appointments—our sales team handles the rest. Compensation & Earnings ● Base Pay: $18–$20 per hour (paid weekly) ● Uncapped Performance Bonuses: Earn more for every qualified appointment you set ● Top Performers Average: $25–$35+ per hour (higher during peak weeks) Your effort directly impacts your earnings—there’s no cap on what you can make. Why This Role Stands Out ● Paid, hands-on sales and marketing training (no experience required) ● Clear advancement path into Sales Representative, Events Lead, Team Lead, or Sales Management ● Strong local brand recognition—homeowners already trust Comfort ● Supportive, coach-led environment that invests in your success ● Competitive team culture that celebrates wins and promotes from within ● Company vehicle provided from the office for canvassing teams ● Full benefits package including medical, dental, vision, and PTO What You’ll Be Doing ● Canvass local neighborhoods and speak with homeowners face-to-face ● Introduce Comfort’s home improvement solutions ● Schedule free, no-obligation in-home estimates ● Represent Comfort at home shows, fairs, and community events ● Work alongside a fun, competitive, team-oriented environment ● Track progress using simple mobile tools and a proven pitch Basic Requirements ● Must be 18 years or older ● Reliable transportation ● Comfortable working outdoors ● Ability to speak with homeowners in person ● Driver’s license is a plus Why Comfort? We’re family-owned, locally rooted, and growing fast. We believe in training, promoting from within, and rewarding effort. If you want more than a “clock-in, clock-out” job, this is a real opportunity to build skills, income, and a future. Start earning. Start learning. Start building your career—now. Apply today—positions are filling quickly for the season. Comfort is proud to be an Equal Opportunity Employer.

Job DescriptionDescription: Are you a strategic leader with a passion for shaping communities through planning, landscape architecture, and urban design? Fisher Associates is seeking a Placemaking + Community Design Group Manager to establish and grow our practice in the Carolinas. This role is ideal for a professional with a background in either planning or landscape architecture who is excited about building and leading a multidisciplinary community design practice. In this leadership role, you will drive strategic growth, business development, and project delivery across North Carolina. You’ll recruit and mentor a local team, strengthen client relationships, and oversee projects for public sector, municipal, higher education, and private sector clients. With the support of a well-established, multi-disciplinary firm and a dedicated client services team, you’ll have the opportunity to build a regional practice while helping shape meaningful places and communities. If you’re motivated by the opportunity to grow a practice, lead impactful work, and influence how communities evolve, we encourage you to apply and start the conversation with Fisher Associates. About Fisher Associates At Fisher Associates, we are a multidisciplinary design services firm with nine locations nationwide. Our services span civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental services, land surveying, GIS, construction inspection, precast, and construction engineering, each offering opportunities to shape communities and improve lives. What You’ll Do as a Placemaking + Community Design Group Manager • Proactively pursue new business with existing and prospective clients by delivering exceptional service. promoting Fisher’s capabilities and building lasting relationships., • Support the development and execution of business plans., • Oversee and coordinate multiple projects, ensuring work is prioritized and deadlines are met., • Manage project budgets, scope, schedule, and staffing to ensure successful and timely project delivery., • Lead and prepare winning project proposals and serve as primary client contact throughout the process., • Proactively identify, monitor, and resolve technical, schedule, or financial issues., • Successfully lead and manage a team across the southeast., • Build and maintain a high-performing, motivated team with strong morale., • Mentor staff in technical development, leadership, and client engagement., • Set clear expectations, provide constructive feedback, and coach employees to support career growth., • Navigate and support complex public processes and municipal approvals., • B.S. degree in Urban Planning, Landscape Architecture or a related field (Master’s preferred), • 15+ years experience in urban planning and design or landscape architecture, • AICP or licensed Landscape Architect, • 10 years minimum of project management experience, • Strong financial acumen with the ability to use metrics and data to drive performance and results., • Prior experience successfully managing and leading a team, • Excellent leadership, communication, and interpersonal skills, • Proven client relationship and business development success, • Proficiency in MS Office; experience with Adobe, GIS, SketchUp, CAD, and graphic software a plus., • Understanding of all phases of planning project development and delivery, including master plans, comprehensive planning, zoning, permitting and site entitlements., • Strong understanding and experience in planning, design and place-making principles, including higher education, parks and open space, smart growth, resiliency, and mobility., • Dedicated to fostering trusting relationships through collaboration, integrity and respect., • Deliver high-quality work using critical thinking, sound judgment, and exceptional organizational skills., • Proactively own projects, prioritize effectively, and meet deadlines in a fast-paced, growth environment. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Why You’ll Love Working at Fisher • You are empowered to deliver results through collaboration, trust, and ownership., • Your voice matters shaping decisions in an inclusive and transparent culture., • Your growth as a leader is a priority, supported by clear career paths and continuous learning., • You thrive in a positive culture that celebrates wins and keeps work fun and enjoyable., • Your leadership journey focuses on developing, coaching, and empowering high-performing teams. Lead and grow impactful planning projects across North Carolina, gaining firsthand insight into how your leadership drives community change while expanding your team, client base, and career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security #LI-Remote

Job Description Are you THE ONE? This one-of-a-kind outside sales career includes calling on business owners and leaders in a protected territory, educating business owners and leaders on "We the People" and actively participating in our country's future, growing an active client base, and increasing revenue annually. NWYC provides a much-needed nonpartisan service to business owners and leaders through its service, which is sold and renewed exclusively by the national outside B2B sales force. The ideal candidate will be seeking a meaningful and impactful career that intersects with outstanding opportunities. This is an opportunity for the right person to build a lasting career. NWYC was founded in 1958 and is still experiencing tremendous growth. Desired Skills and Experience • Superior Planning and organization skills, • Natural communication (not only speaking but listening and understanding), • Ability to use mobile apps and basic computer skills, • Self-manager who is coachable, • Excellent time management, • Ability to cold call in person and build a stream of referrals, • Strong closing skills, • Sales system and training, • 1-on-1 in-person field, and ongoing training, • Prospects, • Protected territory with no overnights, • Sales support through manager/coach and home office staff, • Mobile Application to demonstrate services, • Uncapped earnings on new business & renewals, • Incentive programs include the ability to earn an annual trip, • Customized CRM system, • Ability to work independently, • This is a performance-based opportunity, we pay commission. There is no limit to your earning potential; get paid what you are worth. Many outside sales representatives have worked 5, 10, 20, 25, even 30+ years in this one-of-a-kind career., • Our top performers last year earned more than $ 200K., • First full-year performers have the potential to earn $65-90K+, • Some first-year earners will make over 100K, • Weekly and quarterly bonus opportunities, • Fast start bonus, • Renewal income beginning in year two, • Unique benefit program Why NWYC? We provide both sides of the issue so that business owners can make informed decisions. We’re committed to helping individuals impact change through active participation in government. We stand as a voice for the business community, empowering owners to take charge of legislation and regulations that affect them.About National Write Your Congressman:\r\nFounded in 1958, NWYC is a privately held, nonpartisan organization committed to helping business owners stay informed and involved in the legislative process. Our mission is to ensure that “We the People” have a direct voice in government, preserving the freedoms set forth by our Founding Fathers.\r\n\r\nWhy NWYC?\r\nWe provide both sides of the issue so that business owners can make informed decisions.\r\nWe’re committed to helping individuals impact change through active participation in government.\r\nWe stand as a voice for the business community, empowering owners to take charge of legislation and regulations that affect them.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development Northwestern Mutual of Rochester is a nationally recognized office, honored as one of Forbes Best Employers for New Grads 2025 and a Democrat & Chronicle Top Work Place for 2025. The team is driven by a clear mission of empowering people to achieve their true potential, creating a culture that is supportive, growth-minded, and deeply connected to the community. Their commitment extends beyond the office through involvement with local organizations such as Special Olympics of Western NY, Mercy Flight Central NY, Camp Good Days, the Pirate Toy Fund, the Polar Plunge in Canandaigua, and Alexs Lemonade Stand. Their social platforms also highlight the energy, collaboration, and purpose behind their work, offering a strong foundation for anyone transitioning into a financial representative role. Our thriving office is located at: Suite 200, 1162 Pittsford Victor Road, Pittsford, NY 14534 Follow this link to hear about a Day in the Life of a Northwestern Mutual Advisor: A Glance at Northwestern Mutual (NM): Northwestern Mutual is a FORTUNE 500 company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyownersnot Wall Street. We began in Wisconsin in 1857, and today were one of Americas top companies - as was recognized by FORTUNE as one of the Worlds Most Admired life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Meet Our Team: Mike DArchangelo, Director of Selection: • Time with NM: 5.5 years, • Prior to NM: Athletic Director, Coach, Teacher, and Mentor at a college, • Passionate About: Golfing, boating, dogs, family, lake life, and good foodGreg Constantino, Managing Director:, • Time with NM: 25 years, • Prior to NM: Professional baseball, • Passionate About: Family, faith, fitness, fun, Canandaigua Lake, sports, concerts, and coachingAlex Spoto, College Unit Director:, • Time with NM: 4.5 years, • Prior to NM: Intern at the University of Dayton, • Passionate About: Hockey, softball, family, the Bills, fun, friends, and huntingCharlie Diehl, Growth and Development Director:, • Time with NM: 6 years, • Prior to NM: Intern at SUNY Brockport, • Passionate About: My son and husband, my family, my horses, farm life, and traveling with friendsAbout the Financial Representative Role: As a Financial Representative at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning. Your role involves building long-term relationships with clients, understanding their unique needs, and providing tailored financial solutions. Position Responsibilities: • Educate clients on financial planning and insurance options., • Provide excellent customer service and build lasting relationships., • Collaborate with a local supportive team.Position Requirements:, • Strong communication and interpersonal skills., • Goal-oriented with a desire to succeed. Position Perks: • Business Start-up allowance, • Dental insurance, • Health insurance, • Life insurance, • Retirement plan, • Vision insurance, • Ongoing professional development, • Local culture of support and positive recognition Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries and affiliates in Milwaukee, WI. Mike DArchangelo is not a licensed insurance agent, registered representative of a broker-dealer or representative of a federal savings bank. Flexible work from home options available.

Job DescriptionDescription: We are Hiring! Job Posting: REGISTERED NURSE-OASAS Location: 79 North Clinton Ave Department: Nursing Employment Type: Per Diem Schedule: Varies Salary: $35 - $38/hr General Description Under general supervision, provides comprehensive health services. Works collaboratively with other providers to facilitate client wellness. Maintains all applicable confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides a comprehensive health assessment of clients., • Identifies immediate and long-term health care needs., • Makes appropriate referrals and recommendations based on findings of the health assessments., • Assists clients in identifying local resources., • Collaborates with appropriate Agency staff, and related community organizations to assure coordination of client care and services if needed., • Completes required paperwork / electronic patient record forms related to the health assessment process., • Provide oversight and supervision of non-licensed staff while overseeing medications., • Required supervision of tasks performed by staff may include medication monitoring or administration, monitoring of vital signs, reporting of signs or symptoms of potential health concerns, basic emergency medical treatment or interventions., • Direct, coach, collaborate with and delegate tasks appropriately., • Attends Leadership Development Training as requested, • Build and sustain cooperative working relationships among program staff., • Assist in the initiation and implementation of staff development and training programs to maximize professional practice., • Responsible for patient records, • Completes required documentation in accordance with regulations and other record keeping as necessary for program accountability, • Participates in quality assurance and program evaluation activities as directed., • Provides education to clients on health and wellness issues., • Participates in staff meetings and clinical supervision as directed, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications: Education: Minimum of an Associate’s Degree in Nursing required. Bachelor’s or Master’s Degree in Nursing preferred. Credentials: Valid and clean NYS Driver’s License. Valid Registered Professional Nurse (RN) License required Experience: At least two years of experience related to nursing services to individuals with mental health, chemical dependency, substance use disorder, or intellectual/developmental disabilities-related services strongly preferred. Bi-lingual in Spanish also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: PROPERTY SUPPORT SPECIALIST Location: 1150 Buffalo Road, Rochester, ny Employment Type: Full Time 35 hours Salary: $25-$27.50. General Description Under direction of the Compliance Manager, with close interaction with the Regional Manager(s), the Property Support Specialist is responsible for training and project support of the property management site personnel Essential Duties and Responsibilities • Provides overall assistance to Property Managers who have heavy workloads, special projects, or are out on PTO., • Provides on site coverage for vacant Property Manager positions., • Performs all duties of the role of Property Manager., • Communicates with tenants and applicants as needed., • Completes tenant income certifications as required., • Assists Property Managers with preparations for audits and agency inspections., • Researches and correct site issues as directed., • Assists Property Managers with Lease-Ups to ensure complete implementation and compliance with housing program requirements and directives as appropriate., • Assists Property Managers with property marketing and outreach efforts., • Provides training and coaching for property managers as needed., • Completes special projects as assigned., • Frequently travels locally as required and travels longer distances with an occasional overnight stay when needed., • Completes other related property-support duties as assigned., • 100% compliance with fair housing regulations., • 100% compliance with regulatory requirements., • Friendly, helpful, courteous interactions with tenants, vendors and co-workers. #INSJ Requirements: Qualifications Education: High School Diploma / Equivalency required. Associates degree preferred. Credentials: TCS, COS, other Housing industry certifications strongly preferred or willing to obtain. Valid NY State Driver License and access to a reliable vehicle Experience: A minimum of 3 years of apartment rental/housing management experience required, preferably in affordable housing industry. Minimum 1+ years’ compliance experience with Low Income Tax Credit (LIHTC), HUD – Section 8, HOME, and other compliance knowledge needed. Minimum 1-2+ years team supervision experience including coaching, training and performance management skills desired. Additional Qualifications: • RealPage experience desired or other accounting or housing software programs., • Excellent customer service skills and experience interacting with all levels of fellow employees, residents, visitors, community representatives, housing authority representatives, others., • Strong MS Office suite skills (Word, Excel, PowerPoint, Outlook) required., • Ability to keep accurate records and meet all required reporting deadlines., • Flexibility/ability to travel throughout portfolio., • Ability to communicate effectively – demonstrated strong verbal and oral communication skills., • Effective problem-solving skills – good listening skills; to collaborate, understand and work with employees, residents and prospective residents alike., • Resourceful – able to make decisions with appropriate guidance when needed., • Excellent organizational and time-management skills., • Flexible, adaptable, with ability to multi-task and juggle several projects at one time., • Excellent business professionalism, business judgment, common sense for handling day-to-day matters., • Ability to effectively coach, train and manage fellow employees on projects., • Work independently, as well as collaboratively in a team environment. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. EMPLOYER’S DISCLAIMER: • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Role Overview The Engagement Center Manager (ECM) is responsible for building and leading a high performing team of Engagement Ambassadors who connect with alumni, parents and friends of a college or university or other institution. The ECM enthusiastically motivates staff and leverages Encoura's engagement platform to deliver personalized, omni-channel outreach including phone, text, and personalized video to every constituent. This role offers valuable experience in team building, program management, budgeting, and other critical skills needed for long-term success in fundraising and engagement. The ECM works onsite and is responsible for managing the day-to-day operations of the engagement center's fundraising program. A Day in the Life • Build and sustain a strong engagement culture by recruiting, hiring, coaching, and developing a team of part time Engagement Ambassadors and Supervisors., • Deliver an exceptional client experience through consistent communication with clients and Encoura internal teams., • Utilize insights to develop and execute daily outreach strategies that maximize constituent engagement. Examples of daily outreach strategies include telephone, texting, and video., • Monitor program performance and adjust tactics to achieve both short- and long-term client goals., • Maintain positive, collaborative relationships with clients, coworkers, and leadership., • Coordinate efforts with program-specific support teams to ensure seamless execution., • Manage Encoura's engagement platform to deliver personalized, omni-channel outreach to every constituent., • Design and implement strategies to motivate and retain staff members., • Analyze program results and reporting data, including forecasting, projections, and statistical analysis to drive program improvements., • Serve as the site's HR and payroll liaison, coordinating with HR to support staffing, performance management, timekeeping, and compliance., • Within 1 month, you'll: Build strong stakeholder relationships, understand client goals and obligations, lead effective coaching and team huddles, support recruitment and payroll needs, learn reporting and escalation processes, and understand key metrics and calculations., • Within 3 months, you'll: Lead calling shifts and adapt leadership style to align with employee skill levels, enforce performance standards, use metrics and data to coach, address performance in client meetings, complete required reports, and know when to resolve issues internally or involve the client., • Associate's degree or equivalent experience., • Strong supervisory and leadership ability demonstrated in past work experience; former call center, fundraising or enrollment experience a plus., • Demonstrated organizational skills that support successful managing of a multi-faceted engagement center and accompanying student staff., • Excellent spoken and written communication skills., • Multi-task oriented, with the capabilities to effectively execute multiple managerial duties simultaneously., • Must be able to analyze statistics and offer insight into statistical trending of program/project; comfort with mathematics is required., • Proficient in Microsoft Office (specifically Microsoft Word, PowerPoint, and Excel)., • Ability to thrive in an environment with limited oversight., • Dedication to a unique afternoon and evening schedule (Sunday – Thursday, 12:30 pm to 9:30 pm)., • Position predominantly includes sitting/standing for long periods of time, close vision through the use of a computer screen; extensive keyboarding, talking, hearing, and infrequent light physical effort is required (minimum of fifteen pounds)., • Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process. What Sets Us Apart • Mission driven culture, • Comprehensive health and benefits package, • 401k company match that vest immediately upon participation, • Paid holidays Encoura's mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura's expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation's largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice. To review our privacy policy, please click this link:

Job Description Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking a remote Field Project Manager who is responsible for overseeing all aspects of assigned field projects from initiation through completion. This role serves as the primary point of contact for customers and field teams, ensuring projects are delivered on time, within budget, and to the highest quality standards. The Field Project Manager drives financial performance, maintains schedule and SLA adherence, ensures timely invoicing, and promotes customer satisfaction, while proactively identifying and communicating potential sales opportunities to the Sales team. We offer a collaborative environment with a great work culture that encourages learning and pushes you to rise to the next level! Responsibilities • Ensure all field personnel consistently follow established safety practices and protocols to maintain a safe working environment., • Confirm that all in-house employees and subcontractors fully understand job specifications, scope, and customer expectations, ensuring work is completed accordingly., • Develop, coordinate, and assign daily and weekly work activities to drive timely progress and successful project completion., • Monitor field work quality and compliance to ensure alignment with job specifications, standards, and contractual requirements., • Maintain high levels of customer satisfaction by attending customer meetings and providing regular status updates as required., • Oversee and manage all fielding and permitting requirements to ensure regulatory and project compliance., • Participate in scheduled conference calls to document, track, and resolve quality issues; escalate concerns as necessary to appropriate stakeholders., • Meet regularly with key internal personnel to ensure effective two-way communication and alignment with project goals and objectives., • Oversee and implement corrective actions related to project performance or personnel issues to meet cost targets, schedules, and customer expectations., • Hire, manage, and onboard in-house employees and subcontractors as required by project workload., • Conduct performance reviews for direct reports and establish goals that promote continuous development and high performance., • Coach, train, and develop direct reports; review, approve, and submit weekly timesheets., • Promote and represent the company image by exercising sound, ethical business practices with employees, customers, and the public, ensuring service quality meets or exceeds expectations., • 5+ years of hands-on experience as part of a utility, construction, or field-based project management team., • Experience managing field and office resources for permitting activities and design data collection., • Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Visio., • Prior experience using project management software and related workflow tools., • Hands-on experience with Katapult, including project setup, workflow management, route mapping, and pole data collection., • Advanced proficiency in KMZ creation and editing; basic working knowledge of ArcGIS., • Strong knowledge of fiber, coax, and pole terminology, including design concepts and related installation practices., • Ability to read and interpret construction drawings, fiber route maps, and engineering prints, with a basic understanding of make-ready requirements., • Demonstrated ability to manage complex projects in alignment with defined scope, budget, and schedule., • Proven experience managing a field production team, including setting performance goals to improve efficiency and increase gross profit (GP)., • Strong analytical and problem-solving skills, including conducting research into project-related issues and developing solutions to ensure project success., • Proven ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment., • Ability to work independently as well as collaboratively within cross-functional teams., • Strong communication and people skills with a high level of attention to detail., • Highly responsible, resourceful, accurate, dependable, and self-motivated., • Demonstrated leadership skills with the ability to positively influence others, collaborate effectively, communicate across all levels, actively listen, and understand workplace dynamics., • 7+ years of experience in engineering design or management roles within an industrial or construction environment, preferably in a related industry. Additional Information • Travel up to 25% for this position is required., • We do not sponsor applicants for work visas. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer. #LI-DNI

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