Restaurant General Manager
3 days ago
Garland
Job Description RESTAURANT GENERAL MANAGER II ~ SENIOR GENERAL MANAGER WINGSTOP is seeking experienced, high-performing GMs with a passion for building strong teams! POSITION: • General Manager II COMPENSATION: • $80,000 to $85,000 + GMs can earn an additional $35K a year in bonuses! LOCATIONS: • Hiring for Corporate-Owned locations in McKinney, Garland, Forney, and Mesquite. BENEFITS: • Competitive Pay + Bonus Opportunities, • Medical, Dental & Vision Insurance, • Paid Time Off, • 401(k) with Company Matching, • Education Reimbursement, • Employee Stock Purchase Program, • Referral Program The General Manager II (GM II) is a high-performing, advanced-level restaurant leader responsible for driving exceptional business results, developing future leaders, and serving as a model location for operational excellence and training. This role builds upon the General Manager foundation and expands into enterprise leadership impact, including supporting company-led initiatives, participating in hiring and training events, and operating a restaurant that serves as a benchmark for the brand. The GM II leads with a strong ownership mindset, delivering results through people development, operational discipline, and financial performance, while embodying the Wingstop mission to Serve the World Flavor. 1. People Leadership & Talent Development • Build, lead, and sustain a high-performing leadership team, including Assistant Managers and Shift Leaders, • Serve as a designated trainer and/or operate a certified training restaurant for new leaders, team members, and company initiatives, • Lead and support company hiring events, onboarding programs, and training sessions as needed, • Ensure best-in-class execution of onboarding, orientation, and training programs, • Develop and execute structured development plans for all levels of the team, • Make all final hiring, promotion, and separation decisions in alignment with company standards, • Foster a culture of accountability, recognition, and continuous improvement 2. Financial & Business Leadership • Own full restaurant P&L and deliver top-quartile performance in:, • Sales growth, • Labor management, • Food cost control, • Profitability, • Execute a forward-looking business plan aligned with company goals, • Analyze financial performance trends and implement data-driven action plans, • Set and achieve aggressive performance targets across all key business metrics, • Maintain strict control of cash, inventory, assets, and operational expenses 3. Operational Excellence & Brand Standards • Ensure consistent execution of brand standards across all shifts, • Operate as a model restaurant for:, • Speed of service, • Guest experience, • Food safety and quality, • Cleanliness and facility standards, • Lead execution of all company initiatives and new program rollouts, • Maintain strong partnership with Facilities to ensure restaurant conditions meet or exceeds standards, • Utilize company tools and systems to coach and develop team members 4. Training, Events & Enterprise Contribution • Serve as a training leader for the organization, supporting:, • New restaurant openings, • Leadership onboarding, • Company-led operational initiatives, • Participate in company hiring events, training events, and brand activations, • Support cross-functional initiatives in partnership with the Restaurant Support Center, • Represent the brand as a culture ambassador and operational expert 5. Scheduling, Attendance & Operational Discipline • Ensure consistent leadership presence in the restaurant through intentional and disciplined scheduling, • Maintain a schedule aligned to business needs, including:, • Peak dayparts, • Weekends, • Holidays, • Key business-driving periods, • Demonstrate strong personal accountability for attendance, punctuality, and visibility, • Ensure leadership coverage across all shifts to support operational consistency, • High School Diploma or GED required, • Bachelor’s Degree or equivalent experience preferred, • Must be 18 years of age or older, • Proficient in Microsoft Office (Word, Excel, Outlook), • 7+ years of restaurant, food service, or retail leadership experience, • 3+ years in Leadership or equivalent multi-level leadership role preferred, • Proven track record of delivering strong financial and operational results, • Advanced proficiency in analyzing P&L statements and restaurant performance metrics, • Demonstrated ability to:, • Develop leaders, • Build high-performing teams, • Execute at a high level consistently, • Strong understanding of labor laws and compliance, • Excellent communication, coaching, and conflict resolution skills, • High level of emotional intelligence and leadership maturity, • Leads with ownership and accountability, • Demonstrates a results-driven mindset, • Builds and develops strong teams and future leaders, • Maintains a disciplined, high-standard operation, • Acts as a brand ambassador and culture carrier, • Top-tier performance in sales, profitability, and operational metrics, • Strong leadership bench and internal promotions, • Consistent execution of brand standards across all shifts, • Recognition as a training location and model restaurant, • Active participation in company initiatives and events . . The ideal candidate will have General Manager, GM, Senior Manager, Operations Manager, Multi-Unit Manager, District Manager, Area Manager, Regional Manager, Area Coach or another Senior level General Manager or equivalent position in a successful restaurant.