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Job Description Eyes Now is a private optometry practice seeking a professional and dedicated Medical Front Desk Receptionist/Optometric Technician to join our team. The primary function of this role is to ensure the efficient and effective daily flow of patients, by providing exceptional administrative support and assisting with optometric services. As the first point of contact for patients, you will be responsible for creating a welcoming and efficient environment while maintaining patient confidentiality. The essential duties include: • Front Desk Administration: Includes managing emails, phone calls, text messages, faxes and mail coming in and out of the clinic; scanning and managing chat channels; greeting patients, and checking them into their appointment; scheduling appointments, and confirmations; and checking patients out of their appointments., • Medical Billing and Collections: Includes verifying medical and vision insurance benefits, creating invoices after services are received, selling contact lenses, and collecting payment at the point of services., • Optometric Services: Assisting physicians with portions of the services, including documenting patient history, pressure checks, conducting some imaging, and contact lens fittings., • 1 year of experience in a medical office is required, • Previous experience as an optometric technician or similar role (preferred but not required), • Working knowledge of electronic medical records, • Knowledge of healthcare regulations including HIPAA, • Knowledge of billing and collections including insurance verification and invoicing for services, • Excellent interpersonal skills and ability to work well with a diverse group of patients and staff, • Strong organizational skills Job Type: Full-time Schedule:

Job Description Pollo Regio Corporate Office is looking out for a team member in Customer Service who has an excellent customer service experience via email, online chat, social media, and phone. The Representative should be professional and customer friendly. The ideal candidate will be a team player who will be able to work diligently and accurately and will possess a great problem-solving ability to fix issues and ensure functionality. Requirements • Any college coursework or 2 years equivalent customer service experience, • Familiarity with MS Windows and Office applications., • Being the front lines on the phones, email, webchat and our web form for customer inquiries., • Ability to multi-task in a fast-paced environment., • Strong written and verbal communication skills, • Highly motivated self-starter, • Bilingual (Spanish), • Familiarity with Hootsuite and Review Trackers (strongly preferred but not required) Responsibilities • Analytical - Collects and researches data and help prepare weekly reports., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Full-Time Position (Hourly rate starting at $16), • Medical, Dental, Vision and Life Insurance, • 401(K) with a company match, • Opportunities for Career Development and Growth, • Vacation Days, Floating Holidays, • Thanksgiving and Christmas Day Holidays, • Employee food discount at stores

Job DescriptionJob Summary The Contact Center Representative is a frontline position responsible for providing prompt and exceptional customer service and support for all Ancora brands, verticals, departments, and partnered schools. This position actively supports customers and staff through multiple communication platforms (including phone, live chat, text, and social media), ensuring comprehensive omnichannel support. Key responsibilities include handling inbound inquiries with a working knowledge of products and services, and executing outbound calling by utilizing appropriate scripting and resources to successfully connect students and customers to the correct vertical, brand, department, or partnered school. To ensure high-quality service, the Representative is required to consistently meet established KPI metrics and performance expectations, and actively participate in ongoing training, process changes, procedural updates, and individual coaching sessions. Key Responsibilities * Tier 1 * Obtains customer information (e.g., name, address, etc.) to support callers. * Completes transactions and enters data accurately into the system. * Documents details of all interactions with customers and actions taken to maintain appropriate data. * Schedules appointments for Admissions representatives to meet with prospective students to tour the campus and provide career information. * Responds to customer requests with a high level of quality and compassion via outbound calls, inbound calls, and email. * Assist students with resetting passwords via an internal tool. * Assesses customers’ needs to recommend appropriate actions and next steps. * Interfaces with the Contact Center leadership, Admissions staff, peers, co-workers, students, and prospective students. * Performs other duties as assigned by Contact Center leadership. * Tier 2 (An employee performing the functions of this tier is expected to perform the functions of a tier 1 representative as well as the following job duties and expectations). * Responds to customer requests with a high level of quality and compassion through all omni-channel platforms (including phone, chat, text, email, and social media). * Handles any escalated calls transferred internally and gathers the information to send to the appropriate contact. * Able to support the Ancora Training, Ancora Academy, and Ancora High School business units by providing detailed support for prospective enrollees. * On occasion, provides additional support to new hires during training, including job shadowing and peer observation. * Must maintain a Quality Assurance average of 80% or higher on evaluated calls. * Assists the Help Desk team with basic troubleshooting for caller inquiries. Experience and Education Required * High School Diploma or equivalent * Experience working with customers Experience and Education Preferred * Associate’s Degree * 1-3 years experience in customer service or a contact center Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Prolonged periods sitting at a desk and working on a computer. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate. Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

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Answering inbound phone calls from customers related to billing inquiries. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Healthcare Customer Service Representative - Member Service Specialist.Join a reputable and established healthcare organization as a.Customer Service Representative or Member Service Specialist.Monday to Friday! No nights or Weekends!.Call center or high-volume inbound call experience preferred.Job

Duties and Responsibilities: Sells the company???s product in a manner consistent with company policy and at a volume that meets or exceeds set quotas Understands and utilizes all sales forms, reports, procedures, contracts and policies Establishes Realtor relations through marketing, frequent offic

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc.Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to clie

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Job Description Job Description Are you ready to JUMP START your career? HomeTeam Pest Defense is expanding and we are looking to hire Outside Sales People that are highly motivated, career-oriented individuals to join our Team! We will TRAIN!! In this position you will be responsible for the foll

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathet

Culligan - - Responsibilities: Own the inbound appointment setting process to drive qualified leads to the sales team.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Answering inbound phone calls from customers related to billing inquiries. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone.

Spectrum - - Responsibilities: Answer inbound phone calls related to billing inquiries; Empathize with customers while addressing their billing needs; Establish and grow professional relationships with Spectrum customers; Collaborate with management on customer issue escalations; Work in a fast-pac

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Bank Clothiers - 4625 South Cooper St, Arlington, TX, United States, 76017 [Customer Service Representative] As a Customer Service Representative at JoS.Bank Clothiers, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits an

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti