CCTV/ Video Surveillance Service Technician
27 days ago
Phoenix
Job DescriptionSalary: $25.00-$40.00 Come join our team! For over 40 years, FSEC has designed, engineered, inspected, serviced & installed integrated life safety systems for commercial, industrial & institutional applications statewide. FSECs success is attributed to its strong commitment & dedication to customer service through our quality installations & reliable service. This team driven philosophy remains our prime focus each and every day. Primary Role: We are seeking an experienced Service Technician responsible for the Installation, Maintenance, and Repair of Traffic and Video Surveillance Cameras throughout Arizona. Responsibilities/Duties: • Performing regular maintenance on Traffic Control and Video Surveillance Cameras., • Ability to replace devices and terminate accurately., • Troubleshooting wire faults, fiber networks, and device problems on existing., • Programming and Troubleshooting IP addresses., • Troubleshooting wire faults, fiber networks, and device problems on existing facilities., • Performing regular hardware inspections, lens cleaning, and firmware updates; diagnosing network connectivity or image quality issues., • Running, terminating, and testing low-voltage (Cat5e, Cat6) and fiber-optic cable., • Maintaining detailed records regarding work performed, materials used., • Ability to communicate technical issues verbally and in electronic form., • Coordinating with traffic engineers to ensure cameras are correctly positioned., • Ability to communicate and coordinate with other trades., • Works with the Service Department effectively to solve customer requests., • Prompt return of Service paperwork for billing and follow-up purposes., • Responsible for job-site cleanliness., • Ensure life safety systems are fully operational prior to leaving sites., • Works in compliance with the companys safety policies always., • All documentation, field updates and communication must be punctual & complete., • Clear and professional handling of customer interactions., • All work is performed to National Codes & standards and quality testing techniques are practiced., • Take pride in your work, be a team player, ask questions and help others grow!, • Performs other related duties as assigned. Site management: • Site cleaned and returned to superior condition., • Site and company equipment locked and secured., • Life safety systems fully operational when leaving site. Daily detailed work order notes completed, including indications for: • Status of system or service call., • Equipment used or needed., • Accurate time accounts for all associated work performed., • Any critical deficiencies or systems that are inoperable. Accountability: The Service Technician will be directly accountable to Service Management. Secondary accountability will be to the Executive team members, and customers of the company. MINIMUM QUALIFICATIONS: Requirements: • IMSA Traffic Signal Level I or II., • Knowledge and understanding of MUTCD., • Ability to read blueprints and schematics., • Familiarity with National Electrical Code (NEC) standards and safe work zone practices (e.g., setting up cones and traffic control devices)., • Proper hand and power tool operations and safety., • Experience with Axis, Avigilon and Alta Cameras a plus., • Advanced computer and network skills a plus., • Ability to pass a background check., • CDL License a plus. Skills/Abilities: • Ability to work at heights of 30 to 50 feet using bucket trucks or ladders and may occasionally enter confined spaces like manholes., • Ability to finish projects., • Ability to organize workload for effective implementation., • Ability to write simple correspondence and present information in one-on-one and small group situations., • Strong customer service and results orientation., • Ability to function as an effective team member. Physical Requirements: • Must be physically capable of pulling wires and cables through conduits., • The noise level in the work environment can be loud., • Installers work in all types of weather conditions., • Must be able to lift up to 50 pounds at a time. Work Locations: Multiple Locations Hourly Rate: $25.00 - $40.00 per hour Expected Hours: No less than 40 per week Benefits & Incentives: • Medical Insurance, • Dental Insurance, • Vision Insurance, • 401(k), • 401(k) matching, • Employer Paid Life Insurance Policy, • Tuition Assistance Program, • Paid Holidays, • PTO, • Sick Time, • Weekly pay, • Birthday PTO, • Mileage Reimbursement, • Company Vehicle opportunities, • Promotional Growth opportunities, • Company Cell phone opportunities, • Employee Referral Bonus Program, • Earn up to $550 for every person we hire that you referred. There is no cap to the amount of referrals you provide, • Red Wings Boot Program, • Shift Differential Pay, • Tool Program, • 4/10 Work Schedule when scheduling permits, • Relocation Assistance, • Wellness Check Benefit Schedule: • 10 hour shift, • 8 hour shift, • Day shift, • Monday to Friday, • Night shift, • Overtime