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Job Description Körber Pharma Packaging Materials US is in search of a skilled Mechanic to perform upkeep tasks such as repairs and Preventive Maintenance. The incumbent will also be responsible for applying basic fixes to the building, its systems and equipment and ensure the facility is tidy and functional. The ideal candidate will have experience and solid technical knowledge. You must also possess manual dexterity and physical stamina. Job brief • Support daily plant operations and preventative maintenance measures, • Maintain all mechanical, electrical, plumbing, HVAC and control equipment throughout the plant and office safely and effectively to meet organization requirements, • Complete all assigned work in accordance with work order and job plan set forth by Facilities Manager., • Identifies, repairs and documents electrical and mechanical malfunctions, • Provide Electrical troubleshooting, PM and repair to all equipment with controls, drives, relays, starters, and PLC systems, • Provide mechanical troubleshooting, PM and repair to all equipment with power transmission such as pumps, belts, gears, pulleys, bearings, sprockets, chain, shafts, motors, reducers, alignments, tension and adjustments, • Construct and communicate shift reports with Facilities Manager, • Ensures completion of assigned work orders, observations and inspections, • Production support, answering calls for maintenance support and repair of equipment and building, • Perform equipment PM's, repairs, rebuilds, and installation, • Conduct and participate in root cause analyses to eliminate sources of failure in equipment, • Perform inventory of critical parts and supplies for maintenance operations, • Preferred experience working on Heidelberg presses, Bobst Die Cutters and Bobst folder/gluers., • Proven experience in maintenance of highspeed manufacturing equipment, • Proven experience in Facilities maintenance, HVAC, plumbing and electrical systems, • Experience using hand and electrical tools, • Ability to read technical manuals, drawings and schematics, • Very good communication and interpersonal skills, • Physical stamina and dexterity, • Knowledge of Lockout/Tagout procedures, • High school diploma or equivalent, • Must be able to lift up to 50lbs, • Medical, • Dental, • Vision, • Short Term Disability, • Life Insurance, • Long Term Disability, • 401k (*after 1 year of service), • Compensation- commensurate based on experienceCompany DescriptionKörber Pharma Packaging Materials (Formerly Rondo-Pak)Körber Pharma Packaging Materials (Formerly Rondo-Pak)

Job Description Senior Boiler Service Technician – Industrial Boilers About the Role We are hiring a Senior Boiler Service Technician to support industrial and commercial boiler systems across manufacturing, processing, and energy facilities. This is a hands-on field role for a technician who can independently troubleshoot, repair, commission, and maintain industrial boiler equipment and act as a technical lead in the field. If you’re the person others call when the boiler is down — this role is for you. What You’ll Be Doing • Service, troubleshoot, and repair industrial boilers (firetube, watertube, steam, hot water), • Perform startup, commissioning, and combustion tuning, • Diagnose issues with burners, gas trains, controls, valves, pumps, and safeties, • Conduct preventive maintenance and annual inspections, • Read and interpret P&IDs, wiring diagrams, and control schematics, • Work with PLC-based and relay-based boiler controls, • Interface directly with plant maintenance teams and customers, • Accurately document service reports and recommendations, • Mentor junior technicians as needed What We’re Looking For • 7+ years of industrial boiler service experience, • Strong background with steam boilers and combustion systems, • Experience with gas & oil burners (forced draft / power burners), • Knowledge of boiler controls, safeties, and flame safeguard systems, • Comfortable troubleshooting electrical (120/480V), mechanical, and combustion issues, • Ability to work independently in the field, • Valid driver’s license and clean driving record Preferred (Not Required) • Boiler license or state certification, • Experience with brands such as Cleaver-Brooks, Fulton, Hurst, Miura, Nebraska, Superior, • Combustion analyzer experience, • PLC or advanced controls exposure Why This Role • Senior-level pay for senior-level skill, • Stable, long-term work (not seasonal), • Well-maintained service truck and tools provided, • Strong support team and realistic dispatch expectations, • Work that actually values experienced technicians

Job Description Role: Manager, Sustainability & Impact Department: Corporate Affairs and ESG Reports to: VP, Corporate Responsibility, Safety & Quality Location: Philadelphia, PA | Hybrid – 4x in the office Make a greater impact at Bonduelle Americas! At Bonduelle Americas, we're on a mission to make plant-rich eating easy, accessible, and joyful for everyone. As a certified B Corp, we invite people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. With four facilities and nearly 3,000 Associates in the US, we're part of something bigger: a global movement rooted in over 170 years of family heritage. Our parent company, Groupe Bonduelle (BON.PA), brings plant-rich foods to tables in nearly 100 countries and partners with growers who cultivate more than 173,000 acres of fresh, nutritious produce each year. At Bonduelle-Americas, you'll find more than just a career; you'll find purpose with a team that puts people first, values sustainability, and believes in doing well by doing good. Together, we're inspiring the shift towards a plant-rich diet that nourishes both people and the plant. Job Summary The Sustainability & Impact Manager plays a pivotal role in advancing Bonduelle’s purpose to build a better future through plant-rich food by leading our Environmental, Social, and Governance (ESG) agenda in the United States. This role connects vision to action - turning commitments into measurable impact across operations, brands, and communities. From driving decarbonization and responsible sourcing to managing B Corp recertification and ESG disclosures, the Sustainability & Impact Manager helps make sustainability a core driver of Bonduelle’s performance and long-term growth. You’ll work across teams to design programs that reduce our footprint, strengthen our social impact, and accelerate progress toward a more resilient and inclusive food system. What you'll do: 1. Strategy & Execution • Champion Bonduelle’s ESG and positive impact roadmap - translating global ambitions into actionable regional plans with clear goals, metrics, and accountability., • Partner with senior leaders to embed sustainability into business decisions, innovation pipelines, and day-to-day operations., • Challenge conventional approaches and introduce new frameworks, technologies, and partnerships that accelerate impact and create competitive advantage. 2. Results & Reporting • Manage ESG data systems and performance tracking to measure progress toward key targets (GHG emissions, waste reduction, water use, packaging, people)., • Lead Bonduelle America’s sustainability reporting and disclosures, supporting corporate, customer, and brand-level requests with accurate, timely, and credible information., • Coordinate responses to customer sustainability audits, scorecards, and data requests., • Contribute to annual sustainability reports, dashboards, and disclosures aligned with frameworks such as GRI, SASB, CDP, TCFD, and CSRD., • Support the development of new metrics and reporting tools that enhance transparency and demonstrate impact to customers and partners., • Ensure compliance with environmental regulations and evolving ESG standards. 3. Cross-Functional Impact • Collaborate with Operations, Procurement, Supply Chain, HR, Marketing and others to implement initiatives that reduce environmental impact and strengthen social outcomes., • Support responsible sourcing programs, regenerative agriculture pilots, and packaging innovation projects to advance environmental and social goals. 4. Engage & Communicate • Develop compelling storytelling, dashboards, and engagement tools to translate sustainability performance into business value., • Inspire internal and external audiences—equipping leaders, customers, and partners to champion sustainability in their roles., • Represent Bonduelle in external forums, partnerships, and customer discussions on sustainability and impact. 5. Govern & Improve • Facilitate sustainability councils, working groups, and cross-functional committees to align teams and accelerate action., • Monitor emerging ESG trends, risks, and regulations, advising leadership on implications and opportunities., • Manage B Corp recertification and drive continuous improvement across all impact areas., • Collaborate with regional and global ESG teams to align strategies and share best practices. What you’ll bring: • Education: Bachelor’s degree in Sustainability, Environmental Science, Business, Agriculture, or related field (Master’s preferred)., • Experience: 5+ years in ESG, sustainability, or corporate responsibility roles within food, agriculture, manufacturing, or CPG industries., • Technical Skills: Expertise in ESG frameworks (GRI, SASB, CDP, TCFD, CSRD), carbon accounting, and life cycle assessment. Experience with B Corp (re)certification a plus., • Strategic Agility: Ability to connect sustainability goals to business growth, risk mitigation, and brand value., • Project Leadership: Proven experience managing complex, cross-functional initiatives with multiple stakeholders and deadlines., • Analytical & Storytelling Strength: Skilled at turning data into insight and insight into action; clear, compelling communicator., • Collaboration & Influence: Natural relationship-builder able to engage teams across functions, geographies, and seniority levels. Actual compensation will be determined based on a combination of factors, including skills, experience, expertise, and location. In addition to base pay, this position may be eligible for bonuses or other incentive programs as part of a comprehensive total rewards package, which includes: • Medical, dental, and vision coverage with multiple plan options, • 401(k) retirement savings plan, • Generous paid time off and paid holidays, • Tuition reimbursement and professional development programs, • Employee discounts, wellness initiatives, and company-sponsored events

Job Description WHO WE ARE Baldwin Richardson Foods is focused on enriching the flavor of life. As a full-service liquid products supplier and strategic partner to the food and beverage industry, Baldwin Richardson Foods combines its formulation expertise and unique packaging options with robust processing capabilities to produce high-quality sauces, toppings, syrups, fillings, and shelf-stable beverages for the world's most iconic Quick Service Restaurants (QSRs), Consumer Packaged Goods (CPG) brands, and food service companies. Its state-of-the-art Innovation & Culinary Center transforms trends and culinary inspiration into legendary products through an award-winning commercialization process. The company also manufactures and markets Mrs. Richardson's dessert sauces and Nance's mustards/condiments in addition to producing finished goods for the private label sector. BRF maintains its headquarters and a manufacturing facility in Macedon, New York; with a Culinary Innovation Center in Westmont, Illinois; and offices and manufacturing facilities in Williamson, New York; Pennsauken, New Jersey; and Corona, California. This role reports into our Pennsauken, NJ manufacturing plant. WHAT WE NEED The Sanitation Manager is responsible for leading the site’s sanitation program for low-acid canned foods (LACF) and high-acid aseptic beverages. This role will design, implement, and continuously improve sanitation processes, ensuring full compliance with FDA, GFSI, and customer requirements. The Sanitation Manager will develop team capabilities, ensure operational excellence, and foster a culture of proactive food safety. WHAT YOU WILL DO Sanitation Program Leadership • Develop and implement a comprehensive sanitation program aligned with LACF (21 CFR Part 113), acidified foods (21 CFR Part 114), and aseptic beverage regulatory requirements., • Write, implement, and maintain Sanitation Standard Operating Procedures (SSOPs) for all equipment and processing areas., • Lead sanitation validation and verification activities, including allergen and pathogen control programs., • Partner with Quality Assurance to integrate sanitation into HACCP, Food Safety Plans, and prerequisite programs., • Partner with Operations to effectively and efficiently execute CIP and SIP procedures., • Facilitate the execution of the site’s Integrated Pest Management Program., • Manage key vendor relationships and performance, and maintain appropriate inventories of chemicals, PPE, and other supplies. Design and Implement Master Sanitation Schedule (MSS) • Develop a comprehensive Master Sanitation Schedule (MSS) that outlines all cleaning and sanitation activities across the facility, including equipment, process lines, support areas, and utilities., • Define frequencies, responsibilities, methods, and verification procedures for each cleaning activity in alignment with LACF, acidified foods, and aseptic beverage regulatory requirements., • Implement the MSS across all shifts, ensuring clear communication, training, and compliance with operational schedules., • Integrate MSS into HACCP plans, Food Safety Plans, and prerequisite programs, ensuring sanitation activities support food safety and regulatory compliance., • Monitor execution, track compliance, and use metrics (e.g., ATP swabs, microbial testing, audit findings) to continuously optimize the MSS., • Partner with Quality, Production, and Maintenance teams to identify opportunities for efficiency, automation, or process improvement within the MSS framework. Team Development & Leadership • Recruit, train, and mentor the sanitation team, fostering skill growth and leadership capability., • Establish clear goals, performance metrics, and accountability for sanitation staff., • Conduct regular training in chemical handling, cleaning methods, allergen control, and safety practices., • As the Subject Matter Expert, provide coaching and training on cleaning and sanitation programs to site personnel. Compliance & Audit Readiness • Maintain full compliance with FDA, OSHA, EPA, and state/local regulations., • Ensure documentation and record-keeping are audit-ready at all times., • Act as the sanitation lead during regulatory inspections and customer audits. Continuous Improvement • Track key sanitation performance indicators (ATP swabs, microbiological counts, cleaning efficiency)., • Investigate sanitation-related nonconformances and lead root cause/corrective action processes., • Research and implement improved sanitation technologies, equipment, and processes. WHAT YOU WILL NEED TO BE SUCCESSFUL • Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s preferred)., • 5+ years of experience in food manufacturing (or closely related industry) sanitation, including CIP/COP systems., • Strong knowledge of food safety standards (FDA, GFSI (SQF), HACCP, GMP)., • Experience being the subject matter expert in sanitation programs, audits, and regulatory compliance., • Proven leadership skills, including cross-functionally/outside of direct management., • Familiarity with environmental monitoring, allergen control, and microbiological testing., • Strong analytical, problem-solving, and project management abilities. At BRF, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, and location. You’ll also receive a comprehensive benefits package including a low premium and out of pocket cost medical, dental and vision coverage, 401k with company match, generous sick and vacation time, 9 paid holidays, birthday and floating holidays, volunteer time and more! #LI-EB1

Job Description LHH Recruitment Solutions has a 3rd SHIFT Maintenance Mechanic opening for our beverage manufacturing client in the Bensalem, PA area! This is a UNIONIZED role. This direct hire role allows you to utilize your training and experience of food and beverage manufacturing plant maintenance and lead the way for process and procedural operational improvements. You will be a critical component in resolving issues related to safety concerns, inspections, trainings and foster a proactive safety-first culture. You will be responsible to work collaboratively with other department supervisors to deliver successful accountability measures and key objectives consisting of continuous improvements and trainings as well as PSM – Process Safety Management. Hourly range: $39.11 per hour. RESPONSIBILITIES: * Aid in and maintain machinery due for maintenance including but not limited to – aid in scheduling of employees, scheduling downtime of machinery, training, budget and cost management, etc. · Troubleshoots equipment as well as resolve mechanical issues related to any equipment malfunctions and breakdowns and/or suspected future breakdowns. · Work collaboratively with the maintenance team and upper management as well as successfully independent. · Identify and clarify project priorities and provide direction to maintenance staff regarding [project status and expectations. · Ensure team performance is meeting all quality standards. · Work within CMMS system, work orders and project management. · Works with process improvement teams to identify, evaluate, and implement any improvement opportunities through changes to operating procedures, policy changes, maintenance procedures, and equipment upgrades. · Identify and utilize preventive and predictive maintenance techniques to minimize equipment breakdowns consistently. · Has a vast understanding and is capable of working with 110V up to 480V electric circuits. · Knows and is able to work and trouble shoot single and three phase motors. · Aid in the creation, development, maintain, and implement preventative maintenance systems as well as maintain the plant PM program. · Ability to understand manufacturing line control and bottle flow. · Consistently demonstrates a current understanding and ability to repair all plant machinery. · Must be able to identify and troubleshoot motor wiring, switches, fuses, and other common electrical failures. · Must possess the capability to build/fabricate steps, supports, brackets, structures, etc. as needed. REQUIREMENTS: · PLC programming and troubleshooting experience highly preferred. · College degree and/or certifications highly preferred. · Beverage manufacturing expereince required. · Proven utilization of knowledge of electrical, industrial controls, mechanical, hydraulic, and building maintenance. · Proven knowledge and implementation of continuous improvement techniques such as 5S, Lean, TPM. · Knowledge of good manufacturing practices (GMP). · Thorough and current understanding of OSHA/FDA/USDA/EPA requirements in a food and/or beverage manufacturing environment highly preferred. · Knowledge and experience utilizing a CMMS to request, plan, execute and analyze maintenance activities. · Sufficient physical ability to work in a manufacturing production environment. · Ability to speak and hear; ability to stand, walk, climb stairs, stoop, bend, and/or crouch; push/pull; lift up to 50 pounds as needed. · Exposure to seasonally wet and humid conditions and fluctuations in seasonal temperature. · Ability to squat, kneel, and must have the ability to reach above and at shoulder height. · Must have the ability to wear a mask if needed and/or dust mask. · Must be able to maintain knowledge of and exposure to toxic and corrosive chemicals. · Must be able to visually and auditorily detect obstacles and potential dangers in a production environment setting. Health insurance, dental insurance and life insurance are offered with this full-time direct hire role. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Pay Details: $39.11 per hour Search managed by: Laura Orozco Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description DIRECT SUPPORT PROFESSIONAL ON CALL - INCLUDING WEEKEND SHIFTS (MUST WORK 3-4 SHIFTS PER MONTH) Life Skills and Educational Counseling Chores/House Maintenance Assist maintaining the physical plant by monitoring and inspecting their household chores. • Model and Assist with completing proper program household tasks., • Maintain the program logbooks daily., • Implement daily program schedule by ensuring task are completed as assigned by, • Administrative Staff., • Model and assist with meal planning, and food inventory., • Support with the creation of a grocery-shopping list and shopping as assigned by the administrative staff., • Monitor and supervise with mealtime organization., • Monitor the food and household needs, goods, and program meal budget., • Support and monitor client food and financial contributions to the program., • Manage and support clients with proper food handling, and skills. • Support and Collaborate with the Nurses to assist clients with securing prescriptions when needed. Support with life skills challenges, and concerns i.e., ensure appointments are met and process challenges Maintain proper safety techniques while managing hazardous material Collect and document urine samples as assigner : Retrieve and review medication upon delivery and drop offs when needed Monitor, review, and collaborate with nursing staff upon client self-delivery of mediation to the program. Educational: • Staff collaboration on client-individualized treatment needs and schedules changes., • Assist in conflict resolution., • Provide crisis intervention., • Participate in Program milieu, • Conduct and Facilitate, attend and/or assist with educational groups and meetings (e.g., AA, and NA Meeting, Community Meeting) as assigned by Director. • Submit Sleep Wake Diary into AVATAR System • Create and organize client chart using table of content, • Scan documents into AVATAR System, • Document educational groups and any other significant contact., • Conduct, facilitate and document fire drills., • Participate in Team Support Mtgs., Staff Mtgs. and supervision as assigned by Director and Assistant Director, • Read daily logs and document in logs at the time of shift and end of each shift., • Support in the safety of all, • Complete intake packets and inventory upon every admission into the program and discharge.( As needed), • Escort clients to appointments and shopping as designed within the program schedule and or according to client treatment plan., • Conduct daily documentation and filing of Sign In logs, Refrigerator logs, Shift logs, and monitoring of clients movement., • Provide emergency coverage About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment. See supporting document for Lifting Requirements, Working Conditions and Physical Requirements

Job DescriptionPhiladelphia, PA On Call Position Summary The Life Skills Professional is responsible for client support through direct interaction throughout shift; collaboratively and actively assisting and supporting the participants of the program in the development of Life/Recovery Support/Coping/Daily living skills. Facilitate and document psychotherapy groups, implementing the activities on the monthly calendar; promote and enhance the informed culture of the program and the establishment and attainment of goals identified in the individual Recovery Support Plan (RSP). Essential Duties and Functions • Intervene in crisis and document all critical incidents. Review site's required documentation for completion and accuracy, i.e., observation checks, MARs, daily shift notes., • Support PIRs in maintaining the physical plant by monitoring and inspecting their household chores, enter daily census and other demographic, intake, and billing data into Avatar, • Responsible for assessment, planning, creating, implementing, monitoring and evaluation of participant’s daily living in accordance with the Recovery Model. Assist participants in developing personal recovery-oriented goals., • Works in cooperation with other agencies in the service delivery system to ensure coordinated, continuous and effective services for the rehabilitation of the participants., • Responsible for the development of RSP Goals with participants every 60 days and supporting participants with them daily., • Report to Program Manager when maintenance needs, will assess program participant’s strengths, differing skills and abilities, to determine the best approach and learning style that can help increase skill development of each program participant., • Other duties as assigned. Qualifications • Possess High School Diploma/GED, • 2 years of experience in the social service field. CPRP, CPS, WRAP trained, a plus., • Must possess a current valid State Driver’s License Working conditions While performing the duties of this job, employees are frequently required to stand, walk, lift, use hand to find, handle feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, talk, listen, taste, and smell. The job also requires employees to lift and/or move objects up to 50lbs. The individual must be able to manager stairs on a frequent basis. Essential Duties Addendum Montgomery County Residentials and Renaissance Overnight Staff Only-drivers license preferred, not required Requirements Physical requirements Lifting Requirements • Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. Physical Requirements • Stand or Sit (stationary position), • Walk, • Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position), • Climb (stairs/ladders), • Talk/Hear (communicate, converse, convey, express/exchange information), • See (detect, identify, recognize, inspect, assess), • Pushing or Pulling, • Repetitive Motion, • Reaching (high or low), • Kneel, Stoop, Crouch or Crawl (position self, move) Reporting Relationships • Direct Supervisor: Site SupervisorAbout Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description Position: Technical Support Analyst Department: IT Reports To: Technical Support Manager Location: Philadelphia, PA Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The Technical Support Analyst is responsible for providing day-to-day technical support to Bonduelle Americas employees across a range of hardware, software, and system platforms. This role serves as the first line of support—responding to, diagnosing, and resolving technical issues through direct discussion with users. The analyst troubleshoots problems, performs fault rectification, and escalates more complex issues when necessary. In addition, the position assists in hardware and software evaluations, recommends upgrades, and contributes to the continuous improvement of Bonduelle’s IT infrastructure. This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and ensures timely, effective resolutions that keep our teams productive. Key Responsibilities • Provide day-to-day technical support for hardware, software, network connectivity, mobile devices, and enterprise applications., • Diagnose issues through user discussion, remote access, and diagnostic tools; implement solutions or escalate as needed., • Maintain and track support tickets, ensuring prompt resolution and clear communication with employees., • Assist in hardware and software setup, deployment, and configuration across the organization., • Support system upgrades, patches, and routine maintenance activities., • Recommend improvements or upgrades to IT systems based on user feedback and technical assessments., • Collaborate with IT colleagues to document processes, improve knowledge bases, and enhance support efficiency., • Bachelor’s degree in Information Technology, Computer Science, or a related field., • 2–4 years of experience in IT support, help desk, or a related technical role., • Working knowledge of Windows and/or Mac OS, Microsoft Office 365, Active Directory, and basic networking concepts., • Strong troubleshooting and problem-solving skills with attention to detail., • Experience with enterprise systems (e.g., ERP, cloud platforms, ticketing systems such as ServiceNow or Jira)., • Strong customer service orientation with the ability to communicate technical information clearly to non-technical users., • Ability to work independently and collaboratively in a team environment., • Results-oriented mindset with a proven track record of delivering solutions quickly and effectively., • A passion for continuous learning and adapting to new technologies., • Demonstrated ability to build positive working relationships across all organizational levels. Compensation and Benefits: Actual compensation will be determined based on a combination of factors, including skills, experience, expertise, and location. In addition to base pay, this position may be eligible for bonuses or other incentive programs as part of a comprehensive total rewards package, which includes: • Medical, dental, and vision coverage with multiple plan options, • 401(k) retirement savings plan, • Generous paid time off and paid holidays, • Tuition reimbursement and professional development programs Learn more by visiting: