Receptionist Floater
7 days ago
Los Angeles
Job Description The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health. Benefits: • Free Medical, Dental & Vision, • 13 Paid Holidays + PTO, • 403 (B) retirement match, • Life Insurance, EAP, • Tuition Reimbursement, • SEIU Union, • Flexible Spending Account, • Continued workforce development & training Education: • Travel to different clinic locations, • Bilingual, • Proficient Microsoft Office, • EHR- Electronic Health Record (Preferred), • PMS- Practice Management System (Preferred), • Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager., • Meets and greets patients; announces, directs, and/or escorts to the appropriate area., • Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager., • Must be able to cope in a “fast-paced” environment., • Organizes and maintains file system; files correspondence and other records., • Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized., • Input patient information and demographics into the computer system., • Demonstrates a high level of professionalism in dealing with confidential and sensitive issues., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Ability to effectively communicate with people at all levels and from various backgrounds., • Understand and respond to a diverse population., • Perform some repetitive motion activities., • Pull Medical/Dental/Mental Health charts., • Process Patient Registration., • Maintain patient flow and reduce waiting time as much as possible., • May schedule appointments for patients and specialty care., • May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing., • Collect co-payments and/or fees and donations., • Handles other duties as requested by the Clinical Manager., • Handles billing for Medical/Dental/Mental., • Electronic Health Record (EHR) inputting prescriptions and patient charts.