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Trabajos proposal en Estados Unidos

  • Proposal Coordinator
    Proposal Coordinator
    hace 1 día
    Jornada completa
    Franklin Lakes

    The Proposal Coordinator works within the corporate marketing team to support proposal development, qualifications, award submissions, and marketing materials. This role works under the guidance of the Marketing/Proposal Manager to collaborate closely with technical staff and firm leadership on proposals and multiple deadline-driven project. As Proposal Coordinator, you will be an integral member of a team involved with: Coordinate proposal development, including technical writing, editing, and proofreading. Develop content such as executive summaries, project descriptions, qualifications, resumes, and responses. Interpreting RFP requirements and researching background materials. Coordinating preparation and application of industry award pursuits Liaising with marketing staff in our other offices Maintaining our database of proposal pursuits and projects Learning our project and client portfolio. Qualifications and Education Requirements Bachelor’s Degree in English, Communications, Marketing, Business or a related field. or equivalent experience required. 5 years of experience with a related consulting business – Preference to engineering consulting, professional services, architecture, construction or similar industries. 5+ years of experience developing and coordinating responses to formal RFPs, and RFQs, within a consulting, engineering, AEC, or professional services organization. Exceptional writing, editing, and proofreading skills with high attention to detail, ability to write clearly with a high level of accuracy, using proper grammar, spelling, and punctuation. Professional experience with Deltek Vantagepoint highly desirable, experience with CRM required. Advanced Proficiency with MS Office Suite (Word, PowerPoint, Outlook, Excel, etc.). Professional (working) knowledge of Adobe Creative Suite, particularly InDesign, is considered an asset. Excellent communication skills and ability to communicate thoughts and technical ideas in an accessible way, both verbally and in writing. Ability to work efficiently as part of a team on concurrent, deadline-driven projects; willingness, and ability to succeed in a collaborative, team-based environment. The hourly bill rate that we are aiming for is $65-85 hourly. Providing a wide range here as we are targeting candidates with about 5-8 years’ experience.

    Inscripción fácil
  • Sales Associate- Entry Level
    Sales Associate- Entry Level
    hace 4 horas
    $4000–$8000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Sales Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Senior Inside Sales Manager
    Senior Inside Sales Manager
    hace 12 horas
    Jornada completa
    Manhattan, New York

    Senior Inside Sales Manager Location: New York, NY (Hybrid) Full-Time About Molaprise Molaprise is a leading cloud and cybersecurity systems integrator headquartered in New York City, delivering innovative solutions across AI, cloud, and security. We partner with public sector and enterprise clients to modernize infrastructure, enhance resilience, and drive digital transformation. Role Overview We are seeking a high-performing Senior Inside Sales Manager / Senior Account Executive to lead revenue growth, strengthen our inside sales function, and drive execution across key NYC accounts. This is a player-coach role designed for a senior sales professional who thrives in both strategy and execution—owning complex deals while supporting and enabling a broader sales team. You will play a critical role in building pipeline, accelerating deal cycles, and ensuring operational excellence across the sales process. The ideal candidate has strong experience in the NYC SLED market and can effectively position AI, cloud, and cybersecurity solutions to both technical and executive stakeholders. Key Responsibilities Revenue Growth & Pipeline Ownership Own and drive revenue targets across SLED, mid-market, and enterprise accounts Build, manage, and convert a high-quality pipeline through disciplined inside sales execution Lead complex deals from prospecting through negotiation and close Inside Sales Leadership & Daily Execution Provide day-to-day support and direction to the sales team, ensuring consistent pipeline activity and follow-through Establish and optimize sales processes, outreach strategies, and pipeline management discipline Coach and support team members on deal progression, positioning, and closing strategies Pricing Strategy & Vendor Management Negotiate with manufacturers, vendors, and distributors to secure optimal pricing and deal structures Collaborate with partners (e.g., Cisco, Microsoft, OEMs) to strengthen competitive positioning Ensure pricing strategies align with margin goals and customer expectations Proposal Development & Solution Positioning Lead the creation of client proposals, RFP responses, and solution presentations Translate technical offerings into clear, outcome-driven value propositions Partner with engineering teams to ensure accuracy and competitiveness of solutions Customer Engagement & Relationship Management Build and maintain strong relationships with decision-makers across NYC SLED and enterprise clients Act as a trusted advisor, aligning solutions to customer priorities and long-term goals Identify and drive upsell and cross-sell opportunities Marketing & Demand Generation Support Support and participate in marketing outreach, including calls for new service offerings and upcoming webinars Collaborate with marketing to convert campaigns into qualified pipeline Help refine messaging based on customer feedback and market response Cross-Functional Coordination Act as a liaison between project managers, outside sales, engineers, and clients to ensure alignment and timely execution Ensure deals transition smoothly from sales to delivery while maintaining client expectations Drive accountability across stakeholders to meet deadlines and commitments Market Intelligence & Strategy Stay informed on NYC public sector procurement cycles, funding, and competitive landscape Identify emerging opportunities in AI, cloud, and cybersecurity markets Use insights to refine go-to-market strategies and sales positioning Qualifications 7–12+ years of B2B sales experience in IT solutions, cloud, cybersecurity, or consulting Proven track record of exceeding revenue targets and closing complex deals Experience supporting or leading inside sales teams or functions Preferred Experience Strong familiarity with NYC SLED (state, local, education) market Experience working with OEMs, distributors, and partner ecosystems Background in solution-based or consultative selling Core Competencies Strong negotiation and deal structuring skills Ability to translate technical solutions into business value Excellent communication and executive presence Highly organized, data-driven, and process-oriented

    Inscripción fácil
  • Customer Service Associate
    Customer Service Associate
    hace 5 horas
    $3500–$5000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Local Client Relationship Manager
    Local Client Relationship Manager
    hace 2 días
    Jornada parcial
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Customer Service Representative
    Customer Service Representative
    hace 5 días
    $3500–$5000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Representative at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Remote Technical Presentation & Communications Associate
    Remote Technical Presentation & Communications Associate
    hace 23 días
    Jornada parcial
    Manhattan, New York

    Employer: TeamPoint LLC Location: 100% remote within the United States Schedule: Part-time, up to 20 hours per week Guaranteed Salary: $2,000 per month, paid monthly Additional Compensation: Salary may increase to $3,000 per month based on assigned responsibilities and performance. We are hiring a Technical Presentation & Communications Associate to support our AI, SaaS, healthcare technology, and job-marketing software projects. This is an actual paid position with a guaranteed monthly salary. Main Responsibilities • Present technical ideas confidently during online meetings and interviews., • Explain AI, software, and SaaS concepts clearly to technical and nontechnical audiences., • Collaborate with the founding team on product presentations and software proposals., • Learn our technologies and industries through structured training., • Support technical research, documentation, and team communication. Requirements • Excellent online interview, presentation, and professional communication skills., • Ability to answer questions clearly, confidently, and naturally., • Bachelor’s degree or higher from an accredited US college or university., • Interest in AI, full-stack development, SaaS, or healthcare technology., • Entry-level, junior, and experienced candidates are welcome., • Authorized to work permanently in the United States without sponsorship., • Valid US driver’s license., • Reliable computer, internet connection, camera, and microphone. Advanced programming experience is not required. Communication ability, professionalism, reliability, and willingness to learn are the most important qualifications. Training will be provided.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Account Executive-Entry Level
    Account Executive-Entry Level
    hace 5 días
    $3000–$6000 mensual
    Jornada completa
    Flushing, Queens

    Looking for a role where your consultative sales expertise and drive for results can make a real impact? As an Account Executive at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Development Manager
    Development Manager
    hace 28 días
    Jornada parcial
    Manhattan, New York

    Freelance Technology Business Manager We are seeking a reliable, professional, and business-minded manager to help oversee a growing long-term freelance business focused on web development, mobile applications, AI solutions, Shopify, automation, integrations, and full-stack development. This role is primarily focused on business operations and client coordination rather than technical development. Advanced technical skills are not required. The ideal person should be comfortable communicating with clients, organizing projects, reviewing requirements, coordinating with technical team members, and helping ensure that projects are delivered professionally and on time. Key responsibilities include: • Coordinating freelance projects from initial discussion through delivery, • Communicating with clients and maintaining professional relationships, • Helping identify suitable client opportunities and potential projects, • Reviewing project requirements, budgets, timelines, and overall feasibility, • Supporting proposals, pricing discussions, and business development, • Coordinating tasks between clients and technical team members, • Monitoring project progress, quality, and client satisfaction, • Maintaining clear project documentation and business records, • Helping develop processes for building long-term client relationships, • Supporting the gradual growth of the freelance business This is intended to be a long-term collaboration, starting on a part-time basis. The goal is to begin with a manageable number of projects, establish an effective working process, and gradually expand as the business develops. A background in business operations, finance, project coordination, sales, recruiting, account management, or client services can be valuable. Experience with technology is helpful, but high-level technical skills are not required. We are looking for someone dependable, organized, professional, and interested in building something sustainable rather than simply completing individual short-term projects.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Sous Chef
    Sous Chef
    hace 28 días
    $66000–$85000 anual
    Jornada completa
    Jamaica, Queens

    We’re seeking a dynamic Sous Chef, who elevates daily kitchen excellence, motivates a high-performing team, and contributes to creative, cost-smart menu development at DO & CO’s New York Kitchen. About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. Responsibilities: • Lead daily kitchen operations within your assigned area, guiding and mentoring culinary teams to deliver exceptional food quality, flawless technique, consistent portioning, presentation, and cost control., • Champion ingredient excellence by inspecting freshness, participating in tastings, and standardizing production recipes to ensure consistency across all menus., • Maintain seamless production flow by monitoring inventory levels, preventing shortages, and proactively communicating needs or discrepancies to the Executive Chef., • Drive culinary innovation and catering excellence by contributing ideas that elevate cost efficiency, quality, presentation, and overall guest experience., • Uphold rigorous production standards to guarantee timelines, quality benchmarks, and client specifications are met without compromise., • Ensure menu items meet DO&CO’s signature standards, delivering products that align precisely with airline meal specs and premium catering expectations., • Support the Executive Chef with proposal development, creative menu concepts, food cost control, operational reporting, and team scheduling., • Optimize staffing coverage & sometimes travel to DO&CO catered events, to ensure culinary personnel levels align with business demands and operational needs., • Safeguard a world-class kitchen environment by enforcing strict compliance with federal/state food safety regulations, sanitation protocols, equipment care, and overall cleanliness standards, • Maintain Culinary Excellence Standard- train, motivate and manage kitchen personnel and supervise culinary activities as assigned. Qualifications: • Minimum of 3+ professional cooking experience in a high-volume kitchen environment required., • Culinary degree or certification is preferred., • Knowledge of current catering industry trends., • Ability to work efficiently under pressure while maintaining attention to detail and consistency in food quality., • Familiarity with kitchen safety and sanitation protocols., • Excellent teamwork and communication skills., • Ability to work long hours on foot and in environments with varying temperatures., • Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs. What We Offer: • Salary range: $70,000 - $85,000 annually., • Daily Complimentary Meals (Breakfast, Lunch and Dinner)., • FT employees are eligible for 401K and medical benefits: medical, dental, and vision., • An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality., • Genuine career development opportunities, both nationally and internationally., • The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

    ¡Incorporación inmediata!
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  • Local Client Relationship Manager
    Local Client Relationship Manager
    hace 1 mes
    Jornada parcial
    Manhattan, New York

    We are an established full-stack software development and custom AI execution firm looking to hire a dependable Client Relationship Manager based in the United States. In this role, you will serve as the local face of our software unit during high-level client interactions. You will join video calls as our US client representative, maintain clear communication with project stakeholders, and ensure local clients feel confident in our project delivery. All technical scoping, proposal writing, backend architecture, coding, and delivery are 100% handled by our core engineering team. We provide complete talk tracks, agendas, and technical prep before every meeting. Key Responsibilities • Client Interface: Attend discovery calls and project status meetings with prospective and active US clients as our primary local contact., • Communication Management: Act as the US-based bridge between clients and our technical team to maintain trust and smooth updates., • Account Coordination: Manage local administrative details, project sign-offs, and communication logs., • Low Time Commitment: Flexible part-time schedule (approx. 2–5 hours per week). Core Requirements • Location & ID: Must be a legal resident of the United States with valid government-issued photo ID., • Hardware & Setup: Must possess a reliable personal computer/laptop (physical laptop) and a high-speed, stable internet connection., • Communication: Exceptional verbal and written English communication skills with a professional call presence., • Technical Background: Basic familiarity with business, IT, or digital platforms is preferred, but no coding or hands-on technical skills are required

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Sales Associate
    Sales Associate
    hace 1 mes
    Jornada completa
    Glendale, Queens

    Join Our Growing Team – Inside / Outside Sales Representatives Merchant Services | Business-to-Business (B2B) Sales Build Your Career with a Company That Rewards Performance We are a fast-growing merchant services company committed to helping businesses streamline payment processing, reduce costs, and implement innovative payment solutions. As we continue to expand, we are looking for ambitious, driven, and results-oriented Inside and Outside Sales Representatives to join our team. Whether you excel on the phone generating new business or enjoy meeting business owners face-to-face in the field, we offer an exciting opportunity to build a rewarding career with unlimited growth potential. If you're motivated by success, enjoy building relationships, and want to be part of a company that recognizes and rewards hard work, we'd love to meet you. Position Summary As an Inside or Outside Sales Representative, you will be responsible for identifying and developing new business opportunities, educating business owners on payment processing solutions, and helping clients improve their payment systems while reducing costs. You will work directly with business owners to understand their needs, present customized merchant services solutions, and guide them through the sales process from initial contact to account activation. Success in this role requires confidence, persistence, professionalism, and a passion for helping businesses succeed. Responsibilities Generate new business opportunities through outbound prospecting, networking, referrals, and cold calling. Conduct inside sales by phone and email, as well as outside sales through in-person visits to local businesses. Build strong relationships with business owners and key decision-makers. Present customized merchant services, credit card processing, POS systems, and business payment solutions. Evaluate current payment processing programs and recommend cost-saving opportunities. Prepare proposals, negotiate agreements, and close new business. Maintain accurate records and manage sales activities using CRM software. Follow up with prospects and provide exceptional customer service throughout the sales process. Achieve and exceed individual and team sales goals. Stay informed on industry trends, products, and competitive offerings. Represent the company with professionalism, integrity, and a customer-first mindset. Qualifications Previous experience in B2B sales, inside sales, outside sales, customer service, or business development preferred. Merchant services, payment processing, POS, financial services, or technology sales experience is a plus. Strong communication, presentation, and relationship-building skills. Excellent negotiation and closing abilities. Self-motivated, goal-oriented, and able to work independently. Comfortable prospecting and developing new business opportunities. Strong organizational and time-management skills. Basic computer proficiency and experience using CRM software is preferred. Valid driver's license and reliable transportation for outside sales candidates. Bilingual or multilingual skills are a plus. What We Offer Comprehensive training and ongoing professional development. Industry-leading products and solutions. A supportive, collaborative, and growth-focused team environment. Career advancement opportunities with a company that promotes from within. The opportunity to make a direct impact on local businesses while building a successful sales career. Compensation Compensation will be discussed during the interview process and is based on experience, qualifications, and the position. We offer a competitive compensation package designed to reward performance and provide opportunities for professional and financial growth. Why Join Our Team? At our company, your success is our success. We believe in investing in our people by providing the training, resources, and support needed to excel. Whether you're an experienced sales professional or someone with the drive and determination to build a successful career in merchant services, you'll have the opportunity to grow, earn, and make a meaningful impact. If you're ready to join a company that values ambition, integrity, and excellence, we encourage you to apply today and become part of our growing team.

    ¡Incorporación inmediata!
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  • Business Development Executive
    Business Development Executive
    hace 2 meses
    Jornada completa
    Belford, Middletown Township

    Company: MiPharos Location: Remote — United States About MiPharos MiPharos is a New Jersey-based, data-driven digital marketing company helping businesses get found, get chosen, and keep growing. We combine research, strategy, execution, and measurement across social media, search, paid advertising, websites, AI discovery, and business automation. The Opportunity We’re looking for a motivated Full-Cycle B2B Sales Representative who can independently identify prospects, connect with business owners and decision-makers, understand their needs, present the right MiPharos solutions, and close new clients. This is a full-cycle sales role—you will build your own pipeline rather than simply receive pre-booked appointments. What You’ll Sell MiPharos services include: Social Media Marketing SEO / GEO / AEO Google & Meta Paid Advertising Websites & Web Apps Business Automation Google Business Profile Optimization What You’ll Do You’ll research and identify qualified businesses, generate leads through channels such as calls, email, LinkedIn, networking, referrals and local outreach, conduct discovery conversations, present suitable solutions, manage follow-ups and objections, close paying clients, and maintain your opportunities in the MiPharos CRM. Commission Structure 20% commission on collected commissionable service revenue for each client's first 3 active and paid months. 10% recurring commission from Month 4 onward while the client remains active and paying MiPharos. Commissions are calculated and paid quarterly under the written commission agreement. Who We’re Looking For You may be a strong fit if you have experience in B2B sales, business development, digital marketing, advertising, SaaS, telecom, POS, or professional services. You should be comfortable generating your own leads, communicating with business owners and decision-makers, following up consistently, using a CRM, and working in a performance-based environment. What MiPharos Provides We provide company and service training, approved sales materials, pricing and proposal guidance, case studies and portfolio materials where available, outreach and objection-handling frameworks, CRM access, sales coaching, and an operational team that takes over onboarding and delivery once the client is closed.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Retail Supervisor
    Retail Supervisor
    hace 2 meses
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    Sin experiencia
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