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  • Tax Manager
    Tax Manager
    hace 2 días
    Jornada completa
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. POSITION SUMMARY The Joe & The Juice Team is looking for a highly motivated, skilled tax professional to join our in-house tax team. Based in New York City, this role will report into the Senior Manager, Tax, in Copenhagen. The Manager of Tax will be a key member of the tax team, responsible for the day-to-day operations, including the accuracy and timeliness of compliance and tax reporting matters. This position will support direct and indirect tax compliance and tax accounting matters for Joe & The Juice's US and global operations. The role will partner with Accounting and Finance stakeholders to support them with all tax related matters. The role interfaces with partners across the organization, including the Accounting, Treasury, HR, Finance, Real estate & Growth and Legal teams to optimize existing processes, solve business challenges, design new workflows, and implement new technology solutions to drive efficient and accurate reporting. You will be responsible for strengthening relationships with third party advisors. You will be a critical member in the development of an adaptive Tax department that continues to scale to support Joe & The Juice's growth goals. The ideal candidate takes a proactive approach towards driving quality results, thrives in a fast-paced environment, thinks creatively, and strives to consistently exceed expectations. Primary responsibilities include: • Manage U.S. federal, state and local, and foreign income tax return filings with third party service providers;, • Manage sales and use tax filings, including future registrations;, • Evaluate sales taxability of Joe & the Juice products based on applicable state and local regulations;, • Manage annual extension process, including remittance of payments;, • Maintain documentation of ASC 740 tax positions;, • Collaborate with Accounting and FP&A departments on tax reporting matters;, • Partner with Accounting to ensure transfer pricing agreements are adhered to and appropriately recorded;, • Develop strong relationships and collaboration with the Real Estate & Growth team and build out process for entering new states for tax compliance;, • Partner with Legal to support the drafting and submission of voluntary disclosure agreements;, • Ensure accurate, timely filing of all business-related filings, including franchise, property and commercial rent tax returns;, • Manage inquiries from government authorities, including notice resolution and audits;, • Monitor legislative and regulatory tax law developments and communicate the effects of these developments;, • Understand and conduct research on tax issues to support inquires from the business;, • Maintain control environment by adhering to requirements and updating documentation;, • Develop strong relationships with Accounting department to maximize opportunities for automation of data and ensure completeness, accuracy, and efficiency;, • Identify and implement technological and procedural improvements with a strong commitment to detail;, • Provide ad hoc support on various projects; EXPERIENCE AND EDUCATION • 4-6 years working in the corporate tax function and/or a public accounting/tax advisory firm, exposure to international tax or multi-jurisdictional compliance preferred.;, • Bachelor's Degree in Accounting or related field;, • CPA required; MBA or JD with tax concentration a plus;, • Excellent project management skills with proactive approach towards driving quality results;, • Significant experience in ASC 740 and tax related financial reporting;, • Exposure to global transfer pricing rules and regulations are preferred;, • Experience with tax provisioning software and Avalara is a plus, • Excellent verbal and written communication skills in order to collaborate with key stakeholders across the organization and articulate complex information;, • Superior organizational skills with the ability to multi-task and prioritize assignments in a fast-paced environment with small team., • Compensation- $130,000- $150,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true){#menur9g41}] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Facilities Maintenance Associate
    Facilities Maintenance Associate
    hace 13 días
    $55000–$62000 anual
    Jornada completa
    Manhattan, New York

    Overview Salary Range $55,000.00 - $62,000.00 Salary/year Position Type Full Time Category Engineering Description About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a skilled and dependable Facilities Maintenance Associate to support the safe, reliable, and efficient operation of our Upper East Side campus. This role is responsible for completing assigned work orders, performing routine maintenance and repairs, monitoring building systems, supporting pool operations, documenting shift activity, and responding to facility issues that may affect safety, programs, members, participants, or daily operations. This position requires strong hands-on maintenance ability, sound judgment, and the confidence to troubleshoot time-sensitive issues independently. The Facilities Maintenance Associate must be comfortable working with building systems, mechanical spaces, pool systems, work order platforms, staff requests, and urgent maintenance needs in a busy public-facing facility. This role has a fixed schedule of Sunday to Thursday, 1:00 PM–9:00 PM. This schedule is required to support campus operations and is not negotiable. Why This Role Matters The Facilities Maintenance Associate helps keep Asphalt Green’s Upper East Side campus safe, functional, and ready for daily use. Every program, class, swim lesson, workout, event, staff shift, and member visit depends on reliable building operations and fast response to maintenance needs. This role supports the behind-the-scenes work that allows the campus to run smoothly. Strong performance in this position helps prevent disruptions, protects safety, supports pool and building operations, and ensures staff and participants can focus on programs instead of facility issues. The right person for this role understands that maintenance work requires technical skill, urgency, follow-through, and attention to detail. This is not just a support role — it is a critical part of keeping a high-volume sports, fitness, and aquatics facility operating safely. What You’ll Do Building Systems and Facility Maintenance • Operate, monitor, and maintain building systems, including mechanical, electrical, plumbing, HVAC, and related facility equipment., • Perform routine inspections, preventative maintenance, general repairs, and assigned maintenance tasks., • Troubleshoot facility issues and determine the appropriate next steps based on urgency, safety, and operational impact., • Respond promptly to maintenance concerns, including leaks, alarms, equipment issues, safety concerns, and building system needs., • Maintain cleanliness, safety, and organization in mechanical rooms, work areas, and assigned common spaces., • Use appropriate tools, equipment, and safety practices when completing maintenance tasks., • Identify facility concerns early and communicate issues before they become larger operational problems. Pool Operations and Aquatics Support • Support pool operations by monitoring filtration systems, chemical levels, temperature, and related pool equipment., • Accurately document pool readings and required updates in DigiQuatics., • Communicate pool system concerns, irregular readings, or safety issues to the appropriate team members or supervisors., • Support the safe and reliable operation of aquatics spaces by following pool operations procedures and safety expectations., • Work with engineers, aquatics staff, and operations teams to address pool-related maintenance needs. Work Orders, Documentation, and Shift Communication • Complete assigned work orders accurately and in a timely manner., • Document shift activities, completed tasks, open issues, building concerns, and follow-up needs in the appropriate systems., • Coordinate shift handoffs with engineers and facilities team members to support operational continuity., • Communicate clearly about equipment status, maintenance requests, safety concerns, and unresolved issues., • Use work order systems, building systems, DigiQuatics, and other platforms as required for documentation and follow-up., • Maintain accurate records so the team can track work, identify trends, and respond effectively. Emergency Response and Problem-Solving • Respond to time-sensitive maintenance issues, facility emergencies, leaks, alarms, building system concerns, and safety-related situations., • Make sound decisions under pressure while following Asphalt Green procedures and safety expectations., • Escalate issues appropriately when additional support, engineering review, vendor support, or supervisor direction is needed., • Support urgent repairs or temporary solutions that reduce disruption to programs, members, staff, and facility operations., • Remain calm, professional, and solutions-focused when responding to active facility concerns. Cross-Department Support • Collaborate with staff across departments to support facility needs and minimize disruption to programs, classes, events, and daily operations., • Communicate professionally with team members, engineers, vendors, supervisors, and staff submitting maintenance requests., • Support facility readiness for programs, member use, events, aquatics operations, and other campus needs., • Help maintain a safe, clean, and functional environment for staff, members, participants, families, and guests. What Success Looks Like Success in this role means the Upper East Side campus is safe, functional, well-maintained, and supported during the assigned shift. A successful Facilities Maintenance Associate will: • Complete work orders accurately, safely, and on time., • Demonstrate strong hands-on knowledge of building maintenance and facility systems., • Monitor and support pool systems with accuracy and consistency., • Respond quickly and professionally to maintenance issues and urgent facility needs., • Communicate clearly with engineers, supervisors, vendors, and staff., • Maintain organized mechanical rooms, work areas, and documentation., • Follow safety protocols and use good judgment when troubleshooting issues., • Support smooth handoffs between shifts and reduce gaps in communication., • Help prevent disruptions to programs, classes, events, members, and daily operations., • Show reliability, accountability, and strong follow-through during a fixed operational schedule. Who You’ll Work With • Director of Facilities and Operations, • Operations Team, • Facilities Team, • Housekeeping Team, • Security Team, • Member Services Team, • Aquatics Team, • Sports Team, • Fitness Team, • Camps Team, • Members, participants, families, staff, and guests Qualifications Required Qualifications You’ll need: • Minimum of 5 years of experience in building engineering, facilities maintenance, or a closely related maintenance role., • Working knowledge of building systems, including electrical, plumbing, mechanical, HVAC, and general repairs., • Experience using commercial maintenance tools and following established safety protocols., • Ability to troubleshoot maintenance issues, work independently, and make sound decisions during time-sensitive situations., • Ability to respond to leaks, alarms, equipment issues, safety concerns, and urgent facility needs., • Ability to accurately document work orders, shift activity, pool readings, and maintenance updates., • Basic computer proficiency and ability to use work order systems, DigiQuatics, BMS, Salesforce, or similar platforms., • Physical ability to lift up to 50 pounds, climb ladders, work in confined or elevated spaces, and remain on your feet for extended periods., • Ability to work the fixed schedule: Sunday to Thursday, 1:00 PM–9:00 PM., • Certified Pool Operator certification, or ability to obtain within 90 days of hire., • Authorization to work in the United States. Preferred Qualifications • It would be helpful if you also have:, • FDNY fire and life safety certifications, including F-01, F-07, S-12, S-13, S-95, or willingness to obtain., • Current Certified Pool Operator certification., • Experience with pool operations, filtration systems, chemical readings, mechanical plant systems, or aquatic facility maintenance., • Experience with building automation systems, BMS platforms, commercial fitness facilities, aquatics facilities, schools, recreation centers, nonprofit facilities, or high-traffic public-facing buildings., • Experience coordinating shift handoffs, vendor communication, preventative maintenance, or emergency maintenance response. The schedule is Sunday to Thursday, 1:00 PM–9:00 PM. This schedule is a firm operational requirement and is not negotiable because the role supports evening campus coverage, building operations, pool systems, maintenance response, program continuity, and safe facility operations during assigned hours. The work environment includes mechanical rooms, pool areas, fitness and recreation spaces, common areas, staff areas, building systems spaces, and other active facility environments. The role may involve exposure to noise, humidity, pool chemicals, equipment rooms, tools, active maintenance areas, and urgent facility needs.

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  • Community health Worker
    Community health Worker
    hace 16 días
    $20–$25 por hora
    Jornada parcial
    Brownsville, Brooklyn

    About the Brownsville Wellness Program The Brownsville Wellness Program, housed within the Melting Pot Foundation USA at the Brownsville Community Culinary Center (BCCC), is a community-based health and wellness initiative focused on advancing nutrition, chronic disease prevention, maternal health, mental health, and overall well-being in Central and East Brooklyn. Through the Social Care Network the program connects residents to services that address health-related social needs such as food insecurity, housing instability, and transportation barriers. We are seeking a passionate Community Health Worker (CHW) who will serve as a trusted bridge between community members and health and social care resources. Position Summary The Community Health Worker will support program implementation by facilitating workshops, conducting outreach, performing social needs screenings, and linking community members to appropriate services and supports. The CHW will help ensure that every participant receives person-centered care coordination while contributing to the program’s data, quality, and engagement goals. Key Responsibilities Community Outreach & Participant Engagement • Conduct community outreach through phone calls, community events, and partner organizations., • Recruit, enroll, and support participants in the Brownsville Wellness Program, including the Medically Tailored Meals (MTM) Program, Community Pantry, and wellness activities., • Build and maintain trusting relationships with participants and community partners. Care Coordination & Navigation • Complete participant intakes and Health-Related Social Needs (HRSN) screenings., • Connect participants to internal and external resources through the Social Care Network and conduct follow-up to ensure successful service connections., • Maintain ongoing communication with participants throughout their enrollment. Program & Event Support • Assist with weekly MTM and pantry distributions, participant scheduling, and meal coordination., • Support the planning and implementation of health screenings, Lunch & Learns, cooking demonstrations, and other community wellness events., • Facilitate health education workshops and assist with participant engagement activities. Documentation & Reporting • Accurately document participant encounters, screenings, referrals, and follow-up activities in required systems., • Maintain participant records and support program reporting, data tracking, and quality improvement efforts., • Complete all required trainings and comply with HIPAA, Medicaid, and organizational policies. Qualifications. • High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of two years of experience in community outreach, case management, or health education., • Familiarity with Brooklyn communities and experience working with diverse populations., • Strong communication, facilitation, and organizational skills., • Proficiency with or willingness to learn data entry and documentation systems (training provided)., • Ability to work some evenings and weekends for outreach and community events. Preferred Qualifications • New York State Community Health Worker Certification or willingness to obtain within one year of hire., • Experience working with Medicaid populations or in a health care or social services setting., • Knowledge of the Social Care Network (SCN) or similar social determinants of health frameworks. Compensation and Benefits • Salary: compensation based on experience Comprehensive training and professional development support., • Opportunity to contribute to an innovative, community-driven public health initiative improving wellness in Brooklyn. How to Apply Interested applicants should submit a resume and brief cover letter outlining their experience and interest in the position to Alexandria Sumpter-Delves, Director of Strategy and Programs with the subject line Community Health Worker Application. Applications will be reviewed on a rolling basis until the position is filled. Equal Opportunity Statement Melting Pot Foundation USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from historically underrepresented communities in public health and wellness.

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  • Housekeeper
    Housekeeper
    hace 21 días
    $17 por hora
    Jornada completa
    Long Beach

    Need to be able to work weekends! We are seeking a diligent and meticulous Housekeeper to maintain the cleanliness and orderliness of our hotel premises. The ideal candidate will ensure that all guest rooms, public areas, and back-of-house spaces are kept to the highest standards of hygiene and presentation. This role is crucial in providing a comfortable and pleasant experience for our guests. Key Responsibilities: • Clean and tidy guest rooms, including making beds, dusting furniture, vacuuming carpets, and mopping floors., • Replenish amenities and supplies in guest rooms., • Clean and sanitize bathrooms and toilets., • Maintain cleanliness in common areas such as lobbies, hallways, and elevators., • Dispose of trash and waste in a timely and hygienic manner., • Report any maintenance issues or safety hazards to the supervisor., • Adhere to health, safety, and hygiene standards and policies., • Handle guest requests and inquiries politely and efficiently. Requirements: • Proven experience in housekeeping or a similar role, preferably in a hotel setting., • Ability to work independently and as part of a team., • Strong attention to detail and a commitment to high standards of cleanliness., • Good physical stamina and the ability to perform tasks requiring bending, lifting, and standing for extended periods., • Excellent time management skills., • A positive attitude and strong work ethic.

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  • Tax Program Director
    Tax Program Director
    hace 1 mes
    $80000–$105000 anual
    Jornada completa
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Resident Relations Specialist
    Resident Relations Specialist
    hace 1 mes
    $45000–$50000 anual
    Jornada completa
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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