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Job Description "At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively This is a rare opportunity to join a growth stage technology company, working with a close-knit team to uncover new opportunities and position yourself for success and rapid career progression as we have plans to rapidly scale the team over the next 12 months Key Responsibilities: Reporting to and working side by side with Senior Account Managers, you’ll be the first point of contact for almost all new customers. We’re growing quickly so it’s fast paced, fun and highly rewarding. You’ll need to be all over channels like; phone, email, social. Creating clever ways to break through the noise and book meetings for your team to close. Mainly outbound but also a chance to work some warm leads generated by inbound marketing. Initially you’ll be working from our established sales playbook for outbound. You will overtime be expected to use your own instincts to make it your own and further enhance and develop your sales prospecting skill set. Skills, Knowledge and Experience: Your Qualities, Skills & Experience • A reference from a former sales manager who’s willing to chat with us, • Experience using a CRM (preferably Hubspot), • 1-year new business SaaS sales experience (outbound), • Bundles of energy, • A love of learning and overwhelming sense of intellectual curiosity, • Coachable and open to constructive feedback, • Comfortable role playing with the team, • Inbound experience, • Have used Intercom, • Flexible working - we're serious about life-work balance, • Competitive salary, • Team activities, • Coaching and constant support, • Thorough product and sales training to equip you with the tools to succeed, • The chance to be part of a rapidly scaling business, • That satisfying feeling knowing you’ve added real value!, • Minimum of 28 days of holidays a year You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid

Job DescriptionPosition Summary Address the needs of the population served by assessing, planning, implementing, coordinating, monitoring, and evaluating the options and services required by using communication and available resources to promote quality, cost-effective health outcomes. Performing within the Registered Nurse and/or Licensed Clinical Social Work scope of practice, collaborate with the Primary Care Provider, member, guardian, caregivers, family members, other members of the Care Management Team, and the community to coordinate a full continuum of health care services. Holistic needs of the member, inclusive of unique social and cultural dynamics should be considered. The Care Manager may work remotely within regions to cover the needs across the state. Care Manager(s) will serve the population within Regions 2, 4, and 6. Remote and travel will be required within the region and/or the State. Preferred to reside in the following Counties: Craven, Guilford and Pitt and Wilson. Essential Functions • Provide effective Care Management services based on case management standards of practice to enrolled populations., • Complete member assessments considering the total individual, inclusive of medical, biopsychosocial, behavioral, spiritual, and cultural needs to enrolled population, throughout the continuum of care., • Work with members to identify and address behavioral, social, cultural, and environmental strengths and barriers as it relates to his/her diagnosis, treatment, and access to care., • Provide education to member/family about clinical diagnosis, medications, available resources, prevention, and risk factors to achieve optimal self-management., • Monitor quality and effectiveness of interventions to the enrolled populations by setting patient-centered SMART goals in collaboration with the members/families., • Develop, review, implement, and evaluate the member care plan in partnership with the member, caregiver/guardian/family members, providers, and Care Management team members, as applicable., • Incorporate therapeutic skills and techniques such as trauma-informed care, motivational interviewing, strengths-based, and solution-focused modalities to help members achieve healing, growth, health, and wellness., • Utilize Hospital/Data or Electronic Medical Record system as available., • Per guidance, facilitate referrals for members/families to appropriate community-based services and agencies., • Refer to appropriate clinical team members for interventions which are outside the Care Managers’ scope of practice and/or expertise., • Work collaboratively with multi-disciplinary team members to facilitate achievement of desired treatment outcomes., • Engage and maintain collaborative relationships with community provider agencies that promote quality care and cost-effective health care utilization., • Serve as a liaison among the member/family/guardian, community services, primary providers, specialists, and other care team members to coordinate services without duplication., • Respect member’s values, experience, and help to empower members to be an advocate for their own care., • Maintain appropriate member documentation in the Care Management documentation platform, in accordance with organizational policies and procedures., • Meet monthly productivity and role expectations., • Understand, uphold, and abide by CCNC company and department policies, goals, standards, and objectives., • Adhere to CCNC privacy, security policies, and HIPAA regulations to ensure that patient and company data are properly safeguarded., • Attend departmental and corporate meetings, local and regional training, or other events as required., • Travel using personal vehicle will be required within the region and/or the State. Registered Nurse (RN) • Graduation from an accredited school of nursing, • BSN preferred, • Active, unrestricted RN license to practice in North Carolina, • Minimum 2 years’ nursing experience; 1-year care management or community-based nursing preferred, • CCM certification preferred; will obtain within 1 year of eligibility per CCM requirements, • Meets licensure or educational eligibility requirements as determined by The Commission for Case Management Certification, • Access to Hospital/Data or Electronic Medical Record system will be required, as necessary, • Master’s degree from an accredited school of social work, • Minimum 2 years’ social work experience; 1-year case management or community-based social work preferred, • Active NC license as a Licensed Clinical Social Worker (LCSW), • CCM certification preferred; will obtain within 1 year of eligibility per CCM requirements, • Meets licensure or educational eligibility requirements as determined by The Commission for Case Management Certification, • Access to Hospital/Data or Electronic Medical Record system will be required, as necessary, • Maintain a valid driver’s license with current auto liability insurance Knowledge, Skills, and Abilities, • Computer skills required including various office software and the internet; experience with MS Office software preferred, • Excellent communication skills – oral and written; Bilingual preferred, • Knowledge of government, private sector, and community resources, • Knowledge of Case Management principles, • Knowledge of and compliance with federal and state regulations applicable to the position, • Strong organizational and time management skills, • Skills in establishing rapport with a member and applying techniques of assessing comprehensive health care needs, • Critical thinking skills, effective clinical judgment, independent decision-making, and problem-solving abilities, • Sensitivity to diversity of cultures, language barriers, health literacy, and educational levels, • Ability to work independently and function as an integral part of a multi-disciplinary team, • Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives, • Able to shift strategy or approach in response to the demands of a situation Working Conditions, • The job environment is primarily an office or home environment, • Multiple contacts, face to face and/or telephonic, are required with various members, providers, multi-payer systems and community partners to ensure coordination of services; exposure to general office and household conditions, as well as communicable disease could occur, • Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time, • Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices, • Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds, • Travel will be required within the region and/or the State

Job Description Job Title: TASC Care Manager Location: Wake County (Garner, NC) Hours: 40 hours/week, Full Time, M-F, Non-Exempt Coastal Horizons Center is seeking a dedicated and qualified TASC Care Manager to join our team. This position offers a unique opportunity to support justice-involved individuals by providing case management and service coordination within the TASC (Treatment Accountability for Safer Communities) program. The ideal candidate will collaborate with community partners, justice systems, and service providers to help individuals access treatment and recovery services. We have this specific opportunity located in: Wake County (Garner, NC) JOB POSTING: Primary duties include administering psycho-social screenings/assessments, coordinating linkage to behavioral health treatment as well as medical, educational, and vocational services as needed, and providing ongoing professional care management services for the justice-involved population. Qualifications: Education: Bachelor's Degree or higher in a human services or related field Certifications: Preference given to individuals with North Carolina Peer Support Specialist certification and a minimum of 2 years of experience, and/or individuals registered with the North Carolina Addiction Specialist Professional Practice Board (NCASPPB). Experience: Knowledge of recovery, harm reduction, and wellness-based concepts. May have lived experience with recovery and/or the justice system. Required Skills: • Strong communication, organizational, and time-management skills., • Ability to work independently and manage a caseload effectively., • Proficiency in the Microsoft Office Suite and similar platforms, • Proficiency in using electronic health record systems and remote collaboration tools (i.e., Teams, Zoom, etc.)., • Competitive salary based on experience: $42,000-$45,000, • Comprehensive medical, dental, and vision insurance, • Educational loan repayment programs & Career growth, • Retirement savings plan/401K, • Paid time off programs, rollover hours, 14 paid holidays Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at . OR Please send (or fax) resume and cover letter to: (no phone calls please) Coastal Horizons Center, Inc. Attn: Human Resources 615 Shipyard Blvd. Wilmington, NC. 28412 Fax: 910-790-0189 We look forward to reviewing your application! EEO STATEMENT Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Deadline to Apply: Open until filled

Job Description JOB ANNOUNCEMENT Job Title: TASC Peer Support Specialist Location: Wake and Johnston Counties Hours: 40 hours/week, Full Time, M-F, Non-Exempt Coastal Horizons Center seeks a dedicated and qualified Certified Peer Support Specialist to join our team. This position offers a unique opportunity to support justice-involved individuals by providing peer support services within the TASC (Treatment Accountability for Safer Communities) program. The ideal candidate will collaborate with the TASC Care Manager, community partners/resources, justice systems, and service providers to help individuals access housing, transportation, employment, and medical services. We have this specific opportunity located in: Wake and Johnston Counties (primary office is in Garner, NC) The PSS promotes consumer engagement in TASC or other justice-related services, therapy with clinicians, engagement with psychiatric appointments, involvement and engagement with wellness services and recovery support, and engagement with primary care; completes all tracking and reporting requirements for outcomes and evaluation and documents services provided; and assists clients in a variety of ways – transportation, sharing of personal recovery stories, etc. The PSS works directly with the Wake and Johnston County TASC Care Managers to ensure continuity of care and engages in a team approach in the provision of services with TASC, probation, treatment providers, and support services. REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS: • Strong communication, organizational, and time-management skills., • Ability to work independently and manage a caseload effectively., • Proficiency in the Microsoft Office Suite and similar platforms, • Proficiency in using electronic health record systems and remote collaboration tools (i.e., Teams, Zoom, etc.)., • Competitive salary based on experience: $39,000-$41,000, • Comprehensive medical, dental, and vision insurance, • Educational loan repayment programs & Career growth, • Retirement savings plan/401K, • Paid time off programs, rollover hours, 14 paid holidays Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at . OR Please send (or fax) resume and cover letter to: (no phone calls please) Coastal Horizons Center, Inc. Attn: Human Resources 615 Shipyard Blvd. Wilmington, NC. 28412 Fax: 910-790-0189 We look forward to reviewing your application! EEO STATEMENT Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates. Deadline to Apply: Open until filled

Job DescriptionCompany Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. Job Description We are looking for a skilled and driven Manufacturing Service & Repair Specialist to join our team and support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role is critical in ensuring our machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development. If you're passionate about problem-solving, innovation, and making a real-world impact through engineering, this is the role for you. Note: While this is a remote position, candidates must reside (or relocate) in the East Coast region—preferably in North Carolina —and be willing and able to travel up to 65-70% of the time. Qualifications • Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites, • Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed, • Deliver real-time feedback and field insights to engineering and product development teams, • Provide excellent customer support, ensuring equipment users receive training and technical guidance, • Maintain comprehensive service records while adhering to safety protocols, • Support sales efforts with technical consultation and customer engagement, • Uphold high standards of service and performance across all operations, • Ability to read and interpret blueprints and electrical schematics, • Familiarity with preventative maintenance protocols, • Understanding of diesel components, hydraulic systems, and welding/metal fabrication, • Experience working with electronic and electromechanical systems Education & Experience • High school diploma required, • Vocational/technical training in mechanical or electrical systems, • Associate degree in Ag Power Technology, Automated Systems Technology, Electromechanical Maintenance Technology, or related field preferred, • Although a CDL is not required, must meet DOT guidelines/requirements, • Bachelor’s degree in Agriculture Systems Technology, Mechanical Systems Technology, Systems Technology Management, or related field is a plus, • Work with cutting-edge equipment in a hands-on, dynamic role, • Be part of a company focused on innovation and continuous improvement, • Collaborate with a supportive team that values your technical insights, • Competitive salary and benefits package, • Opportunities for growth and professional development Additional Information Perks & Benefits • · 401k with Generous Company Match, • · Bonuses, • · Medical, Dental, and Vision Benefits, • · Paid Parental Leave, • · Life Insurance, • · Disability Insurance, • · Paid time off, paid holidays, • · Floating holidays + Paid Volunteer Time, • · Wellness/Fitness Reimbursements, • · Education Assistance, • · Professional Development Opportunities Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Job DescriptionSocial Media & Marketing Intern LaVida Massage + Skincare Raleigh, NC LaVida Massage + Skincare is a locally owned wellness center dedicated to helping our community feel their best through customized massage and skincare services. We are looking for a creative, motivated Social Media & Marketing Intern to join our team and help grow our brand presence both online and in the community. This is a great opportunity for an undergraduate student interested in marketing, communications, graphic design, social media, or business, who wants real-world, hands-on experience with a growing wellness brand. What Youll Do: • Assist with creating engaging content for Instagram, Facebook, and other social platforms, • Design social media graphics, stories, and promotional materials using tools like Canva or Adobe, • Help plan and schedule posts that highlight our custom massages, skincare services, promotions, and events, • Support marketing initiatives such as email campaigns, in-center promotions, and community outreach, • Capture or assist with light photo/video content (as needed, in-center or at events), • Collaborate with ownership and management on branding ideas and creative campaigns What Were Looking For: • Strong interest in social media, branding, and digital marketing, • Creative eye with attention to detail, • Familiarity with Instagram and Facebook trends, • Experience with Canva (Adobe Suite a plus, but not required), • Organized, reliable, and able to meet deadlines, • Comfortable working independently and taking creative direction What Youll Gain: • Hands-on experience managing real brand social media accounts, • Portfolio-worthy projects and creative freedom, • Mentorship from business owners in a growing franchise environment, • Exposure to marketing strategy, branding, and small business operations, • Flexible schedule that works around school commitments Compensation: • UNPAID internship - experience, support, connections, and references/recommendations offered.Location:, • Hybrid (some remote work with occasional in-center or event support), • LaVida Massage + Skincare Raleigh, NC (27614) Flexible work from home options available.

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. About the RoleAI agents are becoming central to how CaptivateIQ delivers value — from automating complex commission workflows to enabling customers to interact with their data through natural language. We're looking for a Senior Engineering Manager to own our AI agent platform and inform the strategic vision for how AI capabilities are adopted across the product. This is not a pure execution role. You'll be an important voice in defining CaptivateIQ's AI strategy — partnering directly with Product leadership and the executive team to shape the company's AI roadmap and setting a technical vision for the AI platform that balances near-term product impact with long-term investment. You'll be accountable for translating that vision into shipped capabilities that move business metrics. You'll lead the AI Platform team — responsible for our internal agent SDK, LLM orchestration layer, and the evaluation and observability infrastructure that underpins it all. Beyond your team's direct output, you'll serve as the senior technical voice for AI across the engineering organization, driving thought leadership on how every pillar adopts and integrates AI capabilities into their products. As the senior engineering leader for AI at CaptivateIQ, you'll have outsized influence on both the technology and the culture of how we build with AI. Job Location The candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)Austin, TX RemoteRaleigh, NC Nashville, TN Toronto, Canada Responsibilities • Lead, inspire, and grow a distributed engineering team, fostering a culture of high trust, psychological safety, and intellectual curiosity., • Develop engineering talent through effective coaching, mentorship, and performance management, with a focus on growing senior and staff-level engineers., • Own the end-to-end delivery and operational excellence of the AI platform, ensuring AI systems are reliable, safe, and performant in production., • Partner with Product, Design, and other cross-functional leaders to set a clear vision, prioritize roadmaps, and align a long-term strategy that optimizes for the entire organization., • Be a key voice in shaping CaptivateIQ's broader AI strategy, informing how AI capabilities are adopted and integrated across the product., • Provide technical leadership and direction by setting architectural guardrails and guiding major technical decisions without being a direct code contributor., • Drive AI adoption standards and best practices that enable product teams across the company to build AI-powered features using the platform your team provides., • Staff projects strategically and plan for long-term headcount and recruiting needs to set the organization up for sustained success.Requirements, • Extensive software development experience as an individual contributor, and a proven track record as an Engineering Manager leading distributed software engineering teams., • Hands-on experience building and shipping AI-powered products in production — LLM orchestration, agent frameworks, or applied ML systems. You understand the unique engineering challenges of AI systems (evaluation, non-determinism, cost, latency) and can guide teams through them., • Broad understanding of the state of the art in AI, LLMs, and applied LLM systems. You stay current with the latest developments, know what the industry has to offer, and bring that context to every strategic and technical decision., • A strategic thinker, comfortable setting technical vision over a 6-12 month horizon and managing a complex portfolio of projects., • A strong product sense and a proven track record of delivering high-quality results across the full product lifecycle, with the ability to connect technical investments to customer and business outcomes., • Proven ability to influence technical direction beyond your own team — you've shaped how other teams build, not just your own., • A track record of hiring and developing senior talent, with a passion for helping engineers advance their careers., • Exceptional interpersonal and written communication skills, with a proven ability to collaborate effectively with cross-functional partners in a remote-first environment., • High sense of ownership and a strong growth mindset; you are a collaborative, humble learner who can adapt strategy when the landscape shifts or results aren't moving the needle.Bonus points, • Experience leading AI platform or internal developer tools teams that serve other engineering teams as customers., • Hands-on experience with LLM orchestration frameworks, MCP integrations, or agent SDK design., • Background in building AI evaluation and observability infrastructure., • Experience in B2B SaaS, particularly in enterprise software with complex domain logic., • Familiarity with Python/Django tech stack., • Familiarity with sales performance management, incentive compensation, or adjacent enterprise domains.Benefits, • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents., • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge., • Annual Stipends: Dedicated funds for your professional development and caretaking needs., • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does., • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future., • Premium Tools: The latest Apple hardware to empower you to do your best work., • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.Notice to Prospective Candidates, • Only emails from @captivateiq.com should be trusted., • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:, • Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc., • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader enterprise performance management challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. About the Role CaptivateIQ is building AI capabilities that will transform how enterprises manage sales performance. We're looking for a Senior Software Engineer to join our Agentic SDK team, an internal developer platform that enables product teams across the company to build AI-powered features. This is a technical leadership role on a small, high-impact team. You'll own the technical roadmap for complex AI projects, making architectural decisions that shape how AI gets built across the organization. Working across the full stack, from React/TypeScript frontends to Python backends and LLM orchestration systems, you'll define patterns and best practices that other engineers will follow. You'll lead by example: shipping high-quality code, mentoring teammates, and making challenging technical decisions when the path forward isn't clear. As one of five engineers pioneering AI at CaptivateIQ, you'll have direct influence on team-level outcomes and accountability for alignment to our technical strategy. This is a greenfield opportunity with outsized impact. You'll help establish the foundations of our AI platform while coaching P3 engineers and contributing to the engineering culture that will scale with the company. Responsibilities • Define and own the technical roadmap for complex AI platform initiatives, driving semi-annual and annual milestones, • Architect and implement production-grade LLM orchestration systems, including agent frameworks, tool calling, and multi-step reasoning workflows, • Design MCP integrations and knowledge management systems, including tool orchestration, embedding strategies, and context optimization, • Lead technical design for cross-functional AI features, making challenging decisions when trade-offs are unclear, • Establish coding standards, review practices, and architectural patterns for AI development across the Agentic SDK team, • Coach and mentor P3 engineers, helping them grow toward senior-level scope and autonomy, • Partner with product teams to translate ambiguous business needs into technical solutions, ensuring alignment to company strategyRequirements, • 5+ years of professional software engineering experience with demonstrated progression into technical leadership, • Deep proficiency in Python with experience architecting production backend systems (Django strongly preferred), • Strong frontend development skills with React and TypeScript, including experience with complex state management, • Significant hands-on experience with LLM APIs and building orchestration systems (agent workflows, tool calling, multi-step reasoning), • Experience designing and implementing MCP integrations, including tool servers, embedding models, and context management strategies, • Track record of defining technical roadmaps and leading projects from conception through delivery, • Experience mentoring engineers and elevating team technical practices, • Strong ability to make decisions under ambiguity and communicate technical trade-offs to stakeholders, • Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM spaceBonus Points, • Experience building internal developer platforms, SDKs, or shared AI/ML infrastructure, • Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent), • Deep expertise in agent architectures: multi-agent systems, tool use, planning algorithms, or memory systems, • Experience with prompt optimization, evaluation frameworks, or LLM observability tools (LangSmith, Weights & Biases), • Background in building AI features that shipped to enterprise customers, • Experience at a B2B SaaS company scaling from Series B through growth stage, • Familiarity with sales performance, commissions, or financial software domains, • Contributions to AI/ML open-source projects or technical publicationsBenefits, • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents., • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge., • Annual Stipends: Dedicated funds for your professional development and caretaking needs., • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does., • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future., • Premium Tools: The latest Apple hardware to empower you to do your best work., • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.Notice to Prospective Candidates:, • Only emails from @captivateiq.com should be trusted., • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc., • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

Job DescriptionCaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. About the Role CaptivateIQ is building AI capabilities that will transform how enterprises manage sales performance. We're looking for a Staff Software Engineer to set the technical strategy for our Agentic SDK team, an internal developer platform that enables product teams across the company to build AI-powered features. This is a strategic technical leadership role with multi-year, multi-team scope. You'll define the architecture and technical direction for AI at CaptivateIQ, making decisions that have no clear answer and partnering with senior Engineering, Product, and Design leadership to shape our long-term vision. You'll be responsible for technical choices that affect the entire organization, from platform design to engineering-wide quality standards. As the technical anchor on a small, high-impact team, you'll lead by influence across organizational boundaries. You'll drive alignment between product teams consuming the Agentic SDK and the platform capabilities we build. You'll establish the bar for engineering excellence and invest deeply in coaching P4 engineers toward staff-level impact. This is a rare greenfield opportunity to define how AI gets built at a growing enterprise software company. You'll shape not just the technology, but the culture and practices that scale with the organization. Job Location The candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week)Austin, TX RemoteRaleigh, NC Nashville, TN Toronto, Canada Responsibilities • Set the multi-year technical strategy for AI platform development, partnering with senior EPD leadership on long-term vision, • Architect foundational AI systems that serve multiple product teams, including LLM orchestration frameworks, MCP infrastructure, and agent patterns, • Own technical decisions with organization-wide impact where the right answer is ambiguous or contested, • Define engineering-wide quality standards and best practices for AI development, establishing patterns that scale across teams, • Drive technical alignment across the Agentic SDK team and product teams consuming AI capabilities, • Invest deeply in coaching P4 engineers, helping them develop toward staff-level scope and strategic thinking, • Represent CaptivateIQ's technical perspective in industry discussions, open-source contributions, or technical publicationsRequirements, • 8+ years of professional software engineering experience with demonstrated progression into staff-level technical leadership, • Deep expertise in LLM orchestration: production experience building agent frameworks, including agent design patterns, tool integration, and workflow optimization, • Significant experience designing MCP integrations and knowledge systems at scale, including tool server architecture, embedding pipelines, and context optimization, • Track record of setting technical strategy that spans multiple teams and multi-year time horizons, • Experience partnering with senior leadership (Directors, VPs) to align technical direction with business objectives, • Demonstrated ability to make high-stakes technical decisions under extreme ambiguity, • Strong mentorship track record, particularly in developing senior engineers toward staff-level impact, • Strong proficiency in Python and experience with Django or similar backend frameworks, • Full-stack capabilities with React and TypeScript, • Experience building and scaling internal AI/ML platforms or developer experience infrastructure, • Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent), • Deep expertise in advanced agent architectures: multi-agent coordination, autonomous planning, or complex tool ecosystems, • Experience with AI evaluation, observability, and production monitoring at enterprise scale, • Published technical writing, conference talks, or significant open-source contributions in AI/ML, • Background building AI-powered products that shipped to enterprise customers with measurable business impact, • Experience at a B2B SaaS company during periods of significant growth or platform expansion, • Familiarity with sales performance management, incentive compensation, or adjacent enterprise domainsBenefits, • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents., • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge., • Annual Stipends: Dedicated funds for your professional development and caretaking needs., • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does., • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future., • Premium Tools: The latest Apple hardware to empower you to do your best work., • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.Notice to Prospective Candidates, • Only emails from @captivateiq.com should be trusted., • We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc., • Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology., • Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ., • Ask candidates to make a payment in order to be considered for a position., • Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc., • Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

Job Description COMPANY DESCRIPTION: A career here is life-enhancing. At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here. Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner. Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. For more information, visit POSITION OVERVIEW: We are seeking an experienced and strategic Sr. Director, Technical Operations (Southeast/RTP) to lead the overall management of operations in the Southeast region, including accountability for performance and client satisfaction across a diverse set of complex, highly technical, and demanding client projects. This role has responsibility for development and execution of the regional account strategy, aligning tactical project delivery to commercial priorities to drive account retention and expansion. Establishing and developing teams with a strong client focus and culture of delivery excellence is an essential component of the role. WORK LOCATION: Travel to client sites may be required based on project demands and client expectations. KEY RESPONSIBILITIES: (This list is not exhaustive and may be supplemented or changed as necessary.) Account Management and Delivery • Leads a high-performing engineering organization responsible for the successful operational delivery of projects across the regional portfolio of client projects., • Establishes productive, professional relationships with key customers, seeking to build trust and partnership at strategic levels of the clients, • Acts as a true partner in meeting the needs of clients' business. Must listen, be passionate to explore opportunities and solve client problems proactively on an ongoing basis., • With partners in Commercial, develops and executes the regional account strategy, including proactive client retention and expansion as well as identifying and supporting development of new business, • Develops and maintains relationships with local A/E (architectural/engineering), MEP, and construction firms to build a trusted network of partners for facility design, build, and expansion projects., • Drives visibility through industry events, social media, and other marketing initiatives and engagement opportunities Business Acumen and Collaboration • Builds productive relationships with Commercial, Marketing, and other functions (HR, Finance, Talent Acquisition) to support delivery of services to the customer and minimize risk to the business, • Updates leadership team on strategic account plans and accomplishments, opportunities/risks and financial results while forecasting anticipated impacts to plan., • Partners with other service delivery groups to identify and pursue cross-sell opportunities outside of Technical Operations, • Develops annual operating budgets and periodic forecasts, manages regional P&L to meet regional and company goals, • Accountable for delivering top and bottom-line financial results for the region Leadership • Builds, develops, and mentors a high-performing engineering organization focused on technical competence and proactive service to the client, • Works to elevate the way our teams think and operate, creating a culture that results in an engaged workforce, • Creates an environment of inclusion and recognition that emphasizes development and reinforces the commitment to our people as our most important asset QUALIFICATIONS AND REQUIREMENTS Education: • 10 or more years of experience in project delivery engineering operations or manufacturing technical program management., • 5 or more years of leadership in GMP manufacturing facility design, construction, startup, engineering, and/or operations., • Demonstrated business development success, with the ability to sell services and expand client relationships in a competitive environment, • Deep experience in one or more of the following areas: Capital Projects, Facilities Engineering, Process, Automation, CQV, and/or Project Management, • Ability to build, develop, and motivate high-performing teams to support and deliver multiple projects under demanding timelines, • Proven track record of project delivery for laboratory and/or manufacturing facilities and operations in regulated industries such as biotech, pharmaceuticals, or advanced therapeutics., • Exceptional senior customer relationship and client management skills, • Visionary thinker with ability to create strategies for growth within established and new accounts, • Excellent communication, leadership, and organizational skills. Physical Demands: The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 25 pounds. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment. TOTAL REWARDS PROGRAM: We define total rewards as compensation, benefits, remote work/flexibility, development, recognition and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work "almost anywhere". However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India. Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time. LEGAL STATEMENT: Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.

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