Remote technical support jobs in Boston, Massachusetts - Page 9Create job alerts

Job DescriptionBeghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes. Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.This role supports the conceptualization, execution, and integration of data-driven projects for commercial efforts in the pharmaceutical and life sciences industries. As a subject matter expert, you will drive innovation and creative solutions within various work streams and provide thought leadership. You will lead project teams and play a pivotal role in guiding internal stakeholders toward project success.We’ll Trust you to: • Lead cross-functional project teams in the design and development of high-quality deliverables for clients., • Provide strategic advice on project direction, resource management, and timelines, while assuming responsibility for key data analytics tasks to support internal teams and clients., • Collaborate with leadership to define project scope, approach, and development strategies., • Contributes to Beghou’s internal data warehouse build (ARMADA)., • Demonstrates knowledge of data platform components (warehouse, monitoring, etc.) and data engineering (ETL design, schema design, etc.) and CI/CD best practices., • Analyze data, synthesize findings, and develop actionable insights, communicating results to both internal and external teams., • Independently manage projects, handling client communications, meeting facilitation, and timelines, serving as a primary point of contact with minimal oversight., • Develop and optimize data processes, utilizing coding where necessary to facilitate efficient data handling and reporting., • Coordinate with global and diverse teams to ensure seamless project execution., • Engage in business development activities and contribute to internal firm initiatives to drive organizational growth., • Provide mentorship and guidance to junior team members, overseeing their professional development and encouraging continuous improvement and innovation within the team.You’ll Need to Have:, • Bachelor’s or advanced degree with at least 4 years of relevant professional experience, preferably in the pharmaceutical or life sciences industry., • Experience with relational database technologies, including Databricks, Snowflake, PostgreSQL, Oracle, and MySQL., • Strong proficiency in Microsoft Office tools (Word, PowerPoint), with advanced expertise in Excel., • Knowledge of coding languages (Python, PySpark, SAS, VBA, etc.) and experience with data visualization software (Tableau, Power BI) is highly preferred., • Experience with Claude Code or ChatGPT Codex is preferred., • Excellent analytical and quantitative skills, with a proven ability to solve complex problems., • Exceptional communication skills, both written and verbal., • Demonstrated organizational, time management, and project management skills, with the ability to lead teams and manage multiple projects simultaneously., • Strong ability to collaborate, adapt quickly, and work effectively in a fast-paced environment. We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization . Applicants must be authorized to work in the US on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization. At Beghou, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact! Compensation and Benefits:Beghou Consulting offers a competitive compensation package and a full complement of benefits, including the following: Health & Wellness We provide comprehensive medical, dental, and vision insurance, as well as life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account to help you feel your best. Work-Life Balance Our generous PTO, company holidays, and paid parental & bonding leave help you recharge and be present where it matters most. With a flexible hybrid work policy, you’ll enjoy the balance of in-person collaboration and remote flexibility. Financial Wellness We invest in your future with a 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses. You’ll also receive a monthly phone stipend and access to an employee discount program. Growth & Giving Back Through mentorship, training, and tuition reimbursement, we help you grow your career while supporting causes you care about with a charitable donation match. Culture & Values Collaboration, innovation, and inclusion define us. Here, you’ll join a community that values your ideas and celebrates your impact. Equal Opportunity EmployerWe are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles. Must be legally authorized to work in the United States. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description If you are looking for an opportunity to break away from your silo to grow your career while working on recognizable high-profile projects like TAO and Beauty & Essex at Mohegan Sun, Cherokee Resort/Casino, Sequan Resort, Moxy Hotel, Canopy Hilton, etc., we are looking for you. We offer mentorship, growth and stability in an ever-changing environment. Vanderweil Engineers is a top-ranked national full-service engineering firm specializing in Mechanical, Electrical, Plumbing, Fire Protection and technology services. Working in multiple sectors including Science & Technology, Mission Critical, Academic, Healthcare and Commercial buildings. In our 75th year in operation with a staff of 500+ located across nine offices, we are proud to be one of the leading independently owned engineering firms in the country. Join us to do the best work of your career as an Engineering Project Manager with our team in our Commercial group at our Boston, MA headquarters (hybrid role - Seaport district, three-minute walk from South Station). As an Engineering Project Manager, you will be managing Commercial projects ranging from new construction and renovations of hospitality projects to large gaming, convention center and entertainment projects across the country. This is an impactful role managing projects with potential for career growth and skillset expansion. Responsibilities include: • Point person for clients, architects, and contractors from design through construction., • Leading a team of 4-6 engineers from across MEP, Fire & Protection engineering depts, working to devise and implement the right technical solutions for the client., • Effectively develop and manage project designs from initial concept through design documents, construction documents and close-out., • Collaborate and coordinate with internal engineering departments, architects and contractors, • Management of QC, schedule and budgets for projects, • Represent team at design and construction meetings, • 5+ years of Mechanical or Electrical or Plumbing or Fire Protection design background, • Bachelor of Science degree in Engineering, • Project Management background preferred OR desire to enter Project Management, • PE or LEED certification is a plus Our Flexible & Hybrid Work Culture: We know that work/life integration is important to our employees. Our hybrid work style (up to 2 days remote per week) allows team members to have flexibility while building their skills through in-person exposure to industry experts. Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority. We are an equal opportunity employer committed to diversity in the workplace. If you would like to contact us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at .

Job DescriptionArcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io. Why This Role Is Important To Arcadia At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience. Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers. The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams. What Success Looks LikeIn 3 months- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives- Manage components of the implementation such as integration workstreams In 6 months- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration- Independently manage multiple components of the implementation, including data integration and module implementations In 12 months- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentationWhat You'll Be Doing • Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live, • Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy, • Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status, • Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities, • Responsible for customer communications. Owning all standing and ad-hoc project meetings, • Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind, • Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture, • Clearly communicating program/project status, issues, risks, plans, etc. to senior management, • Performing other related duties as assigned or requestedWhat You'll Bring, • Bachelor’s degree in related field, • At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks, • Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform, • Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQLWould Love for You to Have, • Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders, • Strong problem solving, interpersonal, and organizational skills, • Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teamsWhat You'll Get, • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care, • A flexible, remote friendly company with personality and heart, • Employee driven programs and initiatives for personal and professional development

Job Description Senior Cisco Network Engineer (Hybrid – Boston) Compensation: $150k – $200k (DOE) + Full Benefits Location: Boston, MA | Hybrid (2 Days Onsite with Clients / 3 Days Remote) Enterprise IT Solutions Provider | Cisco R&S Focus We are a nationally recognized IT solutions provider focused on securing, modernizing, and connecting enterprise infrastructure across networking, security, and multi-cloud environments. Our engineering team works directly with enterprise and mid-market customers to deploy and optimize complex infrastructure solutions. We maintain strong partnerships with Cisco, Palo Alto, Microsoft, AWS, and other leading technology manufacturers, delivering scalable, enterprise-grade solutions across client environments. We are expanding our Boston delivery team and seeking a Senior Cisco Network Engineer to support post-sales implementation initiatives across Cisco routing and switching environments. Role Overview This is a client-facing, post-sales engineering role centered on delivery and implementation of Cisco-based networking solutions. You will lead deployments across routing and switching infrastructures, support network refresh and migration initiatives, and provide advanced troubleshooting when needed. This position operates as a senior technical resource on project engagements — working alongside Solutions Architects and stakeholders to ensure successful execution from design validation through production deployment. Key Responsibilities • Implement and support Cisco LAN and WAN infrastructures, • Lead routing and switching deployments across enterprise environments, • Validate architecture designs and execute per defined project scope, • Develop and maintain technical documentation and implementation diagrams, • Support migrations, upgrades, and infrastructure refresh initiatives, • Provide advanced troubleshooting and escalation support as required, • Interface directly with customers throughout deployment phases Qualifications • 7+ years of network engineering experience within enterprise environments, • Strong hands-on expertise in Cisco routing and switching technologies, • Experience within a VAR, consulting, or client-facing delivery model preferred, • Comfortable operating independently onsite with customers, • CCNP or CCIE certifications are a plus Compensation & Benefits • Competitive base salary ranging from $150,000 – $200,000, based on experience, • Hybrid flexibility (3 days remote / 2 days client-facing in Boston), • Generous PTO plus paid holidays, • Medical, dental, and vision coverage, • Life and disability insurance, • 401(k) with company match, • Ongoing professional development and certification support Senior-level Cisco Network Engineers who enjoy client-facing delivery work are encouraged to apply. We are actively scheduling interviews and moving quickly with qualified candidates. For a confidential discussion, apply directly or reach out to: To view additional roles we are hiring for, please visit: #LI-LVL1

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference The Director of Information Technology leads IT operations and infrastructure in a fast-paced healthcare environment. This hands-on leadership role is responsible for managing a team of 8-10 FTEs and overseeing outsourced support resources while also serving as a technical resource for complex initiatives. The Director brings deep expertise in Microsoft 365 environments, identity management, and cloud platforms, along with a track record of driving operational excellence and leveraging emerging technologies, including AI. This role owns IT budgeting, procurement, and vendor relationships while ensuring service delivery excellence across the organization. This position blends strategic program leadership (60%) with hands-on technical execution (40%). The Director will develop roadmaps, allocate resources, and ensure alignment with business priorities while remaining actively engaged in technical problem-solving and infrastructure decisions. How You'll Make An Impact • Lead and develop a high-performing IT team of 8-10 FTEs while managing relationships with outsourced support providers. Set objectives, provide coaching, and conduct performance management., • Oversee IT operations across a mixed Windows and Mac environment within a Microsoft 365 ecosystem. Ensure system reliability, performance, and user satisfaction., • Manage identity and access management using Okta and Microsoft Entra. Ensure secure, efficient provisioning and access controls across the organization., • Drive AI initiatives including rollout planning, internal support enablement, and automation opportunities. Evaluate and implement AI tools to improve operational efficiency., • Own IT budgeting, procurement, and vendor negotiations. Manage vendor relationships, contracts, and cost optimization while meeting operational objectives., • Serve as a technical escalation point and hands-on contributor for complex infrastructure, cloud, and operational challenges., • Ensure service delivery excellence for end-user support, including oversight of help desk operations and service level management., • Partner with stakeholders across the organization to align IT services with business needs and priorities., • Develop and maintain IT policies, procedures, and documentation., • Evaluate and implement new technologies to improve efficiency and support organizational growth, • Maintain a current IT roadmap aligned to business priorities and technology trends., • Coordinate with Security, Legal, and Compliance on regulatory obligations and technology requirements., • Champion IT best practices and provide training and guidance to end users.The Expertise Required, • Proven leadership of IT operations at enterprise scale. Ability to set strategy, drive execution, and deliver measurable outcomes., • Strong experience administering and optimizing Microsoft 365 environments., • Experience managing mixed Windows and Mac endpoint environments., • Working knowledge of identity and access management platforms, specifically Okta and Microsoft Entra., • Familiarity with Azure or AWS cloud platforms, with the ability to oversee cloud infrastructure and make strategic decisions., • Demonstrated experience with AI technologies, whether through organizational rollouts, internal support enablement, or automation initiatives., • Experience in healthcare or a related regulated industry., • Proven ability to manage IT budgets and negotiate with vendors., • Experience managing outsourced support resources and third-party service providers., • Strong communication skills with the ability to partner effectively across all levels of an organization. Certifications/Licenses, Education, and Experience, • 15+ years of experience in information technology or related fields., • 7-8+ years of management experience leading technical teams, including people leadership and program ownership., • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience., • AWS or Azure certifications preferred but not required., • Preferred Qualifications:, • Call center or contact center technology experience., • Experience supporting distributed or fully remote workforces.How We Work Together, • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Job DescriptionAbout the Role A growing technology startup is hiring a Senior Full Stack Software Engineer to help build and scale its core product. This engineer will work across the frontend and backend, contributing directly to customer-facing features as well as internal systems. The role offers a high level of ownership and influence over technical decisions in a fast-paced environment. This position is well-suited for an engineer who enjoys working closely with product and design, shipping quickly, and improving systems over time. What You’ll Do * Build and maintain full stack web applications used by customers and internal teams * Develop scalable backend services and APIs to support product features * Implement modern, responsive frontend interfaces with a focus on usability and performance * Collaborate with product managers and designers to define requirements and deliver solutions * Contribute to architectural decisions and technical roadmap planning * Write high-quality, well-tested code and participate in code reviews * Help improve engineering processes, tooling, and system reliability * Mentor junior engineers and contribute to a strong engineering culture Tech Environment The engineering team works with a modern startup stack, including: * Frontend: React, TypeScript, Next.js * Backend: Node.js (Express or NestJS) and/or Python (Django or FastAPI) * Databases: PostgreSQL, Redis * Cloud & Infrastructure: AWS or GCP, Docker, CI/CD * APIs: REST and GraphQL * Tools: Git, GitHub, modern monitoring and logging tools What We’re Looking For * 5+ years of professional software engineering experience * Strong full stack experience with modern JavaScript/TypeScript * Proven experience building and maintaining backend services and APIs * Solid understanding of relational databases and data modeling * Experience deploying and operating applications in cloud environments * Ability to work independently and take ownership of projects * Prior experience in a startup or fast-moving product team is a plus Compensation & Benefits * Base Salary: $160,000 – $210,000 (San Francisco senior-level range) * Equity: Competitive equity package * Benefits: Medical, dental, vision coverage; flexible PTO; standard startup benefits * Work Model: Hybrid or remote-friendly depending on location and team needs Equal Opportunity This role is with an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, age, disability, or veteran status.

Job Description Job Title: DevOps Engineer Job Type: Full-Time Location: Remote Job Summary: Join our team as a DevOps Engineer and play a pivotal role in shaping scalable, resilient infrastructure. You will drive the automation and optimization of CI/CD pipelines, leveraging cutting-edge technologies and cloud platforms. If you thrive in a dynamic environment and have a passion for enabling innovation while ensuring operational excellence, we want to hear from you. Key Responsibilities: • Design, implement, and maintain CI/CD pipelines using tools such as Jenkins, GitHub Actions, and Terraform., • Build, deploy, and manage containerized applications with Docker and Kubernetes in cloud-native environments (AWS/GCP)., • Collaborate closely with developers, architects, and stakeholders to improve infrastructure reliability, scalability, and performance., • Automate infrastructure provisioning, configuration, and monitoring to support continuous delivery., • 5+ years of hands-on experience in DevOps or related engineering roles., • Expertise in Docker, Kubernetes, AWS, and related container/cloud technologies., • Strong proficiency with DevOps automation tools (Terraform, GitHub, GitHub Actions) and version control systems., • Familiarity with security practices in CI/CD pipelines, including vulnerability scanning and compliance checks., • Knowledge of API security, container security, and public cloud security (AWS, GCP)., • Experience with security tools such as Prisma Cloud, SIEM, SOAR, Nessus, or CrowdStrike., • Understanding of security standards and compliance frameworks (PCI-DSS, HIPAA, SOX, GDPR, CCPA)., • Professional certifications such as CISM, CISSP, CISA, PCI-ISA, or PCIP.

Job DescriptionBeghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes. Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.This role supports the conceptualization, execution, and integration of data-driven projects for commercial efforts in the pharmaceutical and life sciences industries. You will drive innovation and creative solutions within various work streams and provide thought leadership. You will lead project teams and play a pivotal role in guiding internal stakeholders toward project success.We’ll Trust you to: • Work with cross-functional project teams in the design and development of high-quality deliverables for clients., • Collaborate with leadership to define project scope, approach, and development strategies., • Contribute to Beghou’s internal data warehouse build., • Demonstrate knowledge of data platform components (warehouse, monitoring, etc.) and data engineering (ETL design, schema design, etc.) and CI/CD best practices., • Analyze data, synthesize findings, and develop actionable insights, communicating results to both internal and external teams., • Work on projects, handling client communications, meeting facilitation, and timelines, serving as a primary point of contact with minimal oversight., • Develop and optimize data processes, utilizing coding where necessary to facilitate efficient data handling and reporting., • Coordinate with global and diverse teams to ensure seamless project execution., • Contribute to internal firm initiatives to drive organizational growth.You’ll Need to Have:, • Bachelor’s or advanced degree with at least 2+ years of relevant professional experience, preferably in the pharmaceutical or life sciences industry., • Experience with one or more additional UI-based ETL tools (e.g., Azure Data Factory, Alteryx, Informatica, SnapLogic, Boomi, Prophecy), preferred., • Experience with relational database technologies, such as Databricks, Snowflake, PostgreSQL, Oracle, and MySQL., • Strong proficiency in Microsoft Office tools (Word, PowerPoint), with advanced expertise in Excel., • Knowledge of coding languages (e.g., Python, PySpark, SAS, VBA, etc.) and experience with data visualization software (e.g., Tableau, Power BI) is highly preferred., • Experience with Claude Code or ChatGPT Codex is preferred., • Excellent analytical and quantitative skills, with a proven ability to solve complex problems., • Exceptional communication skills, both written and verbal., • Demonstrated organizational, time management, and project management skills, with the ability to lead teams and manage multiple projects simultaneously., • Strong ability to collaborate, adapt quickly, and work effectively in a fast-paced environment., • Familiarity with industry best practices in data analytics within the pharmaceutical sector. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Beghou, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 to $110,000. We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization . Applicants must be authorized to work in the US on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization. At Beghou, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact! Compensation and Benefits:Beghou Consulting offers a competitive compensation package and a full complement of benefits, including the following: Health & Wellness We provide comprehensive medical, dental, and vision insurance, as well as life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account to help you feel your best. Work-Life Balance Our generous PTO, company holidays, and paid parental & bonding leave help you recharge and be present where it matters most. With a flexible hybrid work policy, you’ll enjoy the balance of in-person collaboration and remote flexibility. Financial Wellness We invest in your future with a 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses. You’ll also receive a monthly phone stipend and access to an employee discount program. Growth & Giving Back Through mentorship, training, and tuition reimbursement, we help you grow your career while supporting causes you care about with a charitable donation match. Culture & Values Collaboration, innovation, and inclusion define us. Here, you’ll join a community that values your ideas and celebrates your impact. Equal Opportunity EmployerWe are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles. Must be legally authorized to work in the United States. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Senior Network Engineer / Architect - Managed Services Location: Hyrbid Remote in the Greater Boston Region (@ 2 days / week in front of clients) Compensation: $170K - $210K+ base depending on experience Clients: Fortune 500 Enterprise Accounts Overview We are seeking a Senior Network Engineer / Architect to join a high-performance Managed Services team supporting a portfolio of enterprise clients. This is a hands-on engineering and architecture role focused on complex Cisco-based environments across large-scale, production networks. This individual will serve as the primary senior engineer for assigned enterprise clients, providing advanced troubleshooting, architectural guidance, and hands-on resolution within large-scale production environments. Each engineer is aligned to a set number of enterprise accounts and operates as a trusted technical lead within those environments. Key Responsibilities • Serve as senior technical lead for assigned enterprise clients, • Design, troubleshoot, and optimize complex Cisco routing and switching environments, • Act as first-level TAC escalation for advanced networking issues, • Provide architecture guidance and solutions engineering for ongoing initiatives, • Perform deep-dive troubleshooting across Layer 2, Layer 3, and overlay architectures, • Support enterprise WAN, LAN, campus, and data center network infrastructures, • Engage directly with client engineering teams and infrastructure leadership, • Maintain documentation, standards, and best practices across managed environments Technical Requirements - Cisco Focused • Senior-level Cisco networking expertise across:, • BGP, OSPF, EIGRP, advanced route manipulation, • EVPN / VXLAN architectures, • Cisco ACI fabric environments, • Nexus 9K, Catalyst 9K platforms, • SD-WAN (Viptela / Meraki), • SDA / intent-based networking, • High-availability and multi-site data center design, • MPLS and enterprise WAN optimization, • Strong troubleshooting experience in large-scale, production enterprise environments, • Experience integrating network security controls (segmentation, firewall insertion, micro-segmentation strategies), • Automation exposure such as Python, Ansible, or API-driven network configuration is a plus, • Experience operating at or near CCIE-level depth (certification not required) Arista Experience - Plus • Arista EOS and CloudVision environments, • EVPN / VXLAN fabric design using Arista spine-leaf architectures, • Experience with large-scale data center deployments built on Arista switching platforms, • Exposure to automation frameworks within Arista ecosystems, • Troubleshooting leaf-spine architectures in high-availability environments Ideal Background • 8+ years of enterprise networking experience, • Prior experience in Managed Services, VAR, MSP, or consulting environments preferred, • Experience supporting Fortune 500 or large enterprise clients, • Comfortable operating independently and owning client relationships from a technical standpoint Highlights: • Remote anywhere within the greater Boston region / @ 2 days per week in front of clients in the region, • True senior-level engineering ownership - not a NOC role, • Architecture, troubleshooting, and client advisory responsibility, • Direct exposure to complex enterprise production networks, • Competitive compensation aligned with top-tier engineering talent Interviews are moving quickly for qualified candidates. For confidential inquiries, please apply or you can reach out directly: Additional openings: levelociti.com/job-search #LI-LVL1

Job Description TITLE Senior Research Scientist WHAT YOU WILL ACHIEVE The Senior Research Scientist will directly support Addgene’s mission to improve access to useful research materials and information by contributing to the organization’s strategic priorities. This role will proactively identify opportunities to sustain current offerings through internal process improvements. They will grow Addgene’s catalog by supporting the development of new catalog offerings. By staying informed of emerging technologies and engaging with both external scientists and internal teams, the Senior Research Scientist will collaborate with the Director of Research and Product Innovation to identify areas where Addgene can lead the scientific community by developing new or enhanced biological tools for the basic research community. POSITION REPORTS TO Director of Research & Product Innovation APPROXIMATE START DATE Q2 SALARY $97,000-115,000 + our amazing benefits! LOCATION & POLICY ON REMOTE WORK This position will work out of our Watertown, Massachusetts Headquarters. Our beautiful office space has free, ample parking with a complimentary shuttle from Harvard Square and is on multiple bus lines, with the cost of public transit covered by Addgene. The Role: The Senior Research Scientist will lead and oversee research projects spanning molecular biology, sequencing, and biologics production and quality control. This individual will bring a versatile scientific background that enables the team to adapt and execute across a range of current and emerging research priorities. They will design and analyze experiments, optimize laboratory processes, mentor junior scientists, and ensure high-quality, reproducible results while staying informed of scientific advancements across multiple disciplines. To Succeed in this Role, You Will: • Design, implement, and analyze experiments across multiple technical domains, ensuring high standards of quality, accuracy, and reproducibility., • Lead specific research projects to ensure optimal resource utilization, adherence to deadlines and deliverables, high-quality experimentation, and effective communication of results. The projects may include but are not limited to:, • Apply expertise in molecular biology techniques including cloning, gene editing, plasmid construction, and nucleic acid analysis to support catalog development and internal workflows., • Develop, maintain, and characterize mammalian cell lines for both transient and stable expression applications, including selection, banking, and quality assessment., • Design and execute experiments using transient and stable mammalian expression systems to produce and validate biological materials., • Contribute to sequencing workflows, including Sanger, NGS, or nanopore technologies, • Execute and optimize downstream purification processes for viral vectors (e.g., AAV, lentivirus) and/or protein-based biologics (e.g., antibodies), including chromatography, ultracentrifugation, and analytical characterization., • Collaborate effectively across teams to align scientific priorities with organizational goals and drive cross-functional projects from initiation through completion., • Identify relevant funding opportunities and lead the drafting, submission, and management of grant proposals, serving as Principal Investigator (PI) or co-PI on funded research programs as appropriate., • Act as the primary point of contact and subject matter expert for junior scientists, offering guidance and support on experimental design, troubleshooting, and scientific techniques., • Review and assess current processes and procedures, identifying areas for optimization and implementing improvements to enhance quality, efficiency and effectiveness., • Actively contribute to team discussions in biweekly meetings, providing updates, addressing challenges, and suggesting process improvements., • Maintain strict adherence to established protocols and continuously seek opportunities to enhance workflows., • Provide hands-on training and mentorship to junior scientists, helping them develop expertise in laboratory protocols and procedures., • Create and continually review team standard operating procedures., • Identify and troubleshoot experimental issues, develop and test solutions. Required • PhD in cell and molecular biology, biochemistry or related field, • 6+ years of experience in laboratory research and scientific experimentation, • Hands-on proficiency in molecular biology techniques (cloning, PCR, gel electrophoresis, restriction digestion, etc.), • Experience with mammalian cell culture, including transient transfection and stable cell line generation, • Working knowledge of sequencing technologies and their application to QC and validation, • Experience with purification of viral vectors and/or recombinant protein biologics, including chromatography platforms and analytical methods, • Strong leadership and mentorship skills, • Experience writing or contributing to SOPs, technical reports, or regulatory documentation, • Inquisitive, enthusiastic problem-solver with a collaborative mindset, • Excellent communication and organizational skills, • Experience across multiple expression and production platforms (viral vectors and protein biologics), • Experience drafting and submitting grant proposals and a track record of securing external funding, • Familiar with basic statistics and data analysis software, • Familiarity with Design of Experiment approaches At Addgene, we prioritize our people with comprehensive benefits that support both your work and your life. Full-time employees receive: • 85% company-paid healthcare premiums including dental (extending to family members) and 100% company-paid deductible, • Life, short-term, and long-term disability insurance., • 22 days of PTO on top of our winter break closure and company holidays. ‌, • A 403(b) retirement account with a company match of 4% after 2 years of employment. ‌, • Annual professional development stipend, • Annual lifestyle stipend, • Fully paid public transportation for employees who work onsite four or more days per week. ‌, • Onsite yoga classes & wellness reimbursement, • Pet insurance Addgene is a self-sustaining, thriving nonprofit life sciences organization that was created to help scientists share DNA-based research materials called plasmids. ‌Our mission is to accelerate research and discovery by improving access to useful research materials and information. Since its founding in 2004, Addgene has grown and innovated in order to assist the research community by archiving and sharing useful DNA-based research materials and resources (such as plasmids, viral vectors, and recombinant antibodies) with scientists worldwide. Broad availability of these unique research materials promotes the advancement of research in a wide variety of disciplines, including cancer, heart disease, and neurodegenerative disorders, while increasing collaboration within the scientific community. Learn more here from one of our founders, Melina Fan. As an “Addgenie”, you will work collaboratively with internal teams to help fulfill this mission, including scientists, software engineers and product developers, renowned customer support teams, scientific content creators, and business development professionals. Together, Addgenies create and enhance opportunities for research scientists to deposit their materials, find products and resources easily on our website, and receive unparalleled support in receiving and expertly using our materials in their own experiments. Life at Addgene: Addgene is a truly special place to work. We are an inclusive and welcoming group of people from many backgrounds and perspectives. We believe in flexibility, actively supporting professional development, and a strong work/life balance. We value sharing ideas and feedback with each other and the company. Learn more about Life at Addgene We also believe it's important to make time for fun, whether it's eating popcorn at our outdoor movie night, sharing cute photos in the #pets slack channel, or sampling whiskeys at our end-of-year social hour. Bookworms, athletes, gamers, parents, foodies, and more will find community in Addgene's events and Slack channels. Addgene works with a global scientific community in which the best innovations and discoveries come from diverse teams. We continuously learn from and celebrate a variety of perspectives and seek to create an environment where all people can feel heard, respected, and valued. Addgene is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, national origin, sex, ancestry, sexual orientation, genetic information, gender identity, active military or veteran status, age, handicap, or any other characteristic protected by Federal, State or Local law. Powered by JazzHR RjIwJ3CWHj

Job Description Grow with Welch's! Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary! At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you. Position Summary: The Director of Food Safety and Quality (FSQ) at Welch's is responsible for providing strategic leadership and operational oversight of all FSQ programs to ensure the safety, quality, and regulatory compliance of our products. This role leads corporate FSQ initiatives, drives continuous improvement, and partners cross-functionally to embed a culture of food safety and quality across the business and supply chain. The Director will also manage the FSQ corporate team and play a critical role in shaping future policies, systems, and supplier partnerships. Where You'll Work: This role will be based out of our Waltham, MA headquarters where you will be immersed in a dynamic workplace where innovation thrives and collaboration is key. Our company in-office schedule is designed to maximize collaboration & relationship building balanced with flexibility and well-being with 3 days in office and Thursdays/Friday being remote, flex days. What You'll Do: Food Safety & Quality Programs • Lead the development, implementation, and continuous improvement of FSQ policies and procedures to ensure product safety, quality, and compliance with all regulatory and customer standards., • Own the Packaging and Ingredient Quality Programs, ensuring compliance with food safety standards, regulatory expectations, and internal quality targets., • Lead resolution of ingredient or packaging-related issues, including root cause analysis and corrective action planning., • Oversee FSQ documentation systems, laboratory compliance, and integration of IT/enterprise systems that support quality management and traceability., • Partner with R&D, Engineering, and Operations to align processes and requirements with ingredients, packaging, product, and processing specifications to support consistent execution., • Provide technical support and troubleshooting for food safety and quality at manufacturing sites as needed to ensure the highest quality and safest food reaches our consumers and customers., • Serve as a key advisor on FSQ risk assessments and design to ensure safe and high-quality product., • An experienced food safety & quality leader who can effectively work and influence in both a manufacturing plant and corporate environment, • A proactive collaborator who plans and executes projects, gaining alignment and support across functions to deliver against strategic goals and day to day issue management., • A results-driven individual committed to delivering business impactful solutions., • Strong practical risk assessment skills with an ability to work under pressure and make decisions in a timely manner., • A strong team player who can work well in a dynamic environment and maintains a level of flexibility to support the broader team and deliver business results., • A person who is passionate about delivering consistent, high quality products to our consumers and customers that are safe and fully comply with all regulations., • Engages in healthy dialogue and makes decisions with Welch's best interest in mind. Any equivalent combination of education and experience that proves competence in role may be considered. • 8 - 10 years combined experience in Corporate Food Safety or Quality Assurance, Plant Quality Assurance, and Plant Operations with demonstrated expertise managing food safety and quality initiatives in branded food products industry, • B.S. required and preferred in Food Science, Engineering, Chemistry or Microbiology, • Working knowledge of HACCP, FSMA, statistical process control, GMPs, CIP, sanitary design, and total quality management principles or techniques, • Organization with a bold, clear purpose & vision for the future, • Inclusive Culture: Be a part of an inclusive workplace where you not only belong but also have the opportunity to be the best version of yourself, • Passionate Community: You are encouraged to have a voice, share your opinions, and have individual impact on the success of the business, • Hybrid work model: Flexible & collaborative work environment to maximize well-being & success, • Paid Time Off and Holidays: Enjoy time away from the office to rest and recharge, • Paid Volunteer Time Off: 40 hours of paid volunteer time for all non-union employees, • Development & Advancement: Access to LinkedIn Learning as well as both formal and informal opportunities to develop and grow your career, • Compensation Package Consisting of Competitive Base Salary and Annual Incentive Plan (Bonus), • 401K plan with Generous Company Match, • Flexible Benefits from your first day: Choose the benefits that meet your needs and preferences o, • Health, Dental & Vision Insurance, • Health Savings Accounts, • Life and accident insurance, • Employee Assistance Programs, • Tuition reimbursement program, • Additional benefits available through Perks at Work Welch's is an Equal Employment Opportunity Employer. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and/or military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.

Job Description Mission Summary: Motional is seeking to hire a Staff-level Autonomy TPM. This role requires strong, experienced leadership to drive complex initiatives across the company. We are seeking a high-impact individual to own and drive key cross-functional initiatives on the path to a driverless robotaxi. This role will operate across our core machine learning capabilities—specifically partnering with the Behaviors, Prediction, and ML Planning teams—to help prioritize and track technical workstreams in support of our driverless goals. The ideal candidate thrives in ambiguity, possesses technical expertise in robotics or autonomous systems, and has a strong background driving safety-critical ML software and model releases in a fast-paced environment. What You'll Do: • Drive Strategic Initiatives: Own and execute large-scale, complex technical programs critical to Motional's roadmap, focusing on model development and release cycles, while ensuring alignment between senior engineering leaders, product managers, and executive stakeholders., • Lead Cross-Stack Integration: Serve as the Directly Responsible Individual (DRI) for high-level behavioral capabilities, managing dependencies and driving integration efforts across Prediction and ML Planning teams to successfully launch large models., • Dive Deep Technically: Go beyond surface-level program tracking. Dive deep into ML and behavioral issues to facilitate trade-off discussions, and drive teams to convergence on robust solutions., • Identify and Resolve Blockers: Proactively identify, quantify, and communicate technical risks and dependencies. You will be expected to develop and execute mitigation strategies for high-priority issues that could impact our driverless milestones., • Influence Roadmaps: Partner deeply with engineering and product leadership to ensure the ML and behaviors roadmap is well-defined, integrated, and aligned with top-level company goals. What We're Looking For: • Experience & Domain Knowledge: 7+ years of experience in technical program management or a similar role, leading complex, safety-critical AI software, robotics, or systems programs. Experience managing large model releases and model development lifecycles is highly preferred., • Education: Bachelor's or Master's degree in Computer Science, Robotics, Electrical Engineering, or a related technical field., • Proven Delivery: A strong track record of taking large, complex programs from initial concept and ambiguity to a successful launch. The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates for certain positions are eligible to participate in Motional's benefits program. Motional's benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more. Salary Range$144,000—$191,250 USD Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more. Our journey is always people first. We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move. Higher purpose, greater impact. We're creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do. Scale up, not starting up. Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We're driven to scale; we're moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges. Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit and follow us on Twitter, LinkedIn, Instagram and YouTube. Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.

Job DescriptionJob Pay $35-$53/hr depending on experience level. Position Overview We are seeking a Senior Chiller Technician to lead the maintenance, troubleshooting, and repair of large-tonnage air conditioning systems and chillers. This is a high-impact, hands-on role for an experienced HVAC professional who can operate independently, lead job sites, and mentor junior technicians. You will play a key role in maintaining our rental fleet, supporting installations, and driving technical solutions for complex equipment challenges. Key Responsibilities • Lead diagnosis, repair, and maintenance of large-tonnage chillers and HVAC systems, • Serve as the primary technician on job sites and during service calls, • Troubleshoot complex mechanical and refrigeration system issues, • Perform system testing, inspections, and preventative maintenance, • Support rental equipment installations and field operations, • Source obsolete or hard-to-find parts and recommend system solutions, • Assist in transitioning equipment to remote monitoring systems, • Mentor and train junior technicians, • Maintain accurate service records and documentation, • Ensure all work is performed safely and in compliance with company standardsQualifications, • Senior Level: 5–7+ years of HVAC/chiller experience, • Entry/Mid-Level (if applicable): 2–5 years of HVAC experience, • Strong knowledge of chiller systems, refrigeration cycles, and diagnostics, • Proven ability to work independently and lead in field environments, • Strong troubleshooting and problem-solving skills, • Excellent communication and teamwork abilitiesCertifications & Education, • Universal EPA Certification (Required), • HVAC/Refrigeration degree required for Senior-level candidates, • Additional certifications are a plusPhysical & Work Requirements, • Ability to lift/carry up to 50 lbs, • Comfortable working in demanding environments (outdoor, industrial, confined spaces), • Ability to commute to branch locationSchedule & Travel, • Full-time, first shift role (minimum 40 hours/week), • Must be available for overtime, evenings, weekends, holidays, and on-call rotations, • 10-panel DOT-compliant drug screening (including marijuana), • Background check (no disqualifying convictions within 7 years), • Motor Vehicle Record (MVR) check UJijQ7DSy9

Job Description Who we are! Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project. Join us to do the best work of your career and make a profound impact as a Senior Project Manager on our growing team at our Boston, MA headquarters. (Hybrid schedule - Seaport District - four-minute walk from South Station.) What You will Achieve As a Senior Project Manager at Vanderweil, you will lead a diverse portfolio of academic and institutional projects in collaboration with nationally recognized architectural partners and forward-thinking clients. These projects span: • Higher education facilities featuring bespoke architectural design and ambitious sustainability targets,, • Large-scale K–12 campuses with multifaceted programmatic needs, and In this role, you will: • Serve as the primary liaison for owners, architects, and contractors from design through construction managing multiple A/E efforts within the Institutional and Academic sectors., • Lead multidisciplinary engineering teams across MEP/FP disciplines, overseeing every aspect of project delivery - from early planning and client presentations to construction administration - while ensuring technical excellence and responsive service., • Engage in marketing and business development activities, including crafting proposals, developing A/E fee estimates, and presenting team qualifications to prospective clients. Qualifications: Our Flexible & Hybrid Work Culture We know that work/life integration is important to our employees. Our hybrid work style (up to 2 days remote per week) allows team members to have flexibility while building their skills through in-person exposure to industry experts. We prioritize wellness with programs that support physical and behavioral health, and we’re proud to foster an equitable and inclusive workplace free from discrimination and harassment. Learn more about our culture at . Compensation for this role is based on experience, education, skills, geographic region, and professional licensure, and is expected to range from $130,000 to $160,000 annually, plus eligibility for bonuses and a comprehensive benefits package.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Integrated in the T&P ESS team, the Hazardous Waste Senior Technical Manager is responsible for driving and/or supporting, management and execution of technical projects and topics throughout the Hazardous Waste BU. This role will be involved in operations support, development & innovation, project management and support to business development throughout the Hazardous Waste BU, and on demand on Corporate topics. This individual must have a strong background in the technical field in the environmental business with experience in business operations, knowledge of finance principles and project management. The position will also require leadership of some special projects such as capital expenditure projects. • Hazardous waste transfer stations and solidification (TSDF), • Hazardous water Incineration plant, • Hazardous waste Landfill, • Medical waste autoclaves, • Solvent regeneration distillation plant, • Provide technical and performance support to the Hazardous Waste group, • Participate to the development of associated business cases and memos for internal GoNoGo (WIN process), • Provide the overall direction and management of his/her assigned projects, including the assigned personnel, equipment, and subcontractors, applying proper and effective project management procedures and skills., • Ensure the project or assignment is planned and coordinated according to the required schedule, with strict adherence to health and safety, quality and budget considerations., • Participate or Lead technical due diligences of new business acquisition or plant upgrades., • Assist Business Development in preparation of estimates and procedures in planning of projects, financial estimates with a strong focus on operational efficiencies., • Actively participate in feedback and post-job evaluation of assigned projects., • Develop new process optimizations or pilot new technologies, coordinating some tests with corporate functions (BS&P), • Test and implement new tools under development, • Work in cooperation with other T&P members for supporting team organization, reporting and delivery., • Hybrid work policy (office/remote), • Travel 25% of the time, • Required to Travel across Hazardous Waste locations on a regular basis based on project assignmentQualifications Education / Experience / Background: • 5-10 years experience in transversal technical/support functions and/or operational functions (ex : operation manager, plant manager, technical manager...), • Bachelors in Chemistry or Chemical engineering preferred, • Masters degree in Chemical engineering is an asset, • Experience in hazardous/industrial waste treatment, industrial wastewater treatment, • Experience in oil or solvent recovery is a strong asset, • Experience in Project Management, • Waste Industry knowledge is a plus, • Developed presentation and communication skills, internally and externally, • Thinking skills: decision making ability, seasoned judgment., • Skills in leadership, planning, coordination and labor relations., • Strong time and project management skills with demonstrated ability to manage project and coordinate project teams against ambitious deliverables and timelines; Multitask and organizational skills, • Strong skills in analysis and problem solving,, • Outstanding writing, communication skills both up and down and mentoring skills., • Must be committed to the Veolia core values of integrity, openness and trust, accountability, and excellence through teamwork., • Exceptional communication (both written and verbal); ability to develop and deliver structured and effective presentations to clients at all levels of staff and management;, • Driving license, • P-Eng is an asset Additional Information Annual Pay : Minimum of $135000 to a maximum of $150000 Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionBeghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes. We’re seeking a Launch Consultant to join our team in supporting biopharma clients preparing for launch. You’ll participate in and contribute to all phases of launch engagements, helping turn high-level vision into executable strategy. You’ll analyze challenges, draft recommendations, support alignment across functions, and communicate a clear path forward.We'll trust you to: • Collaborate with Senior Consultant(s) to understand client vision, strategic objectives, and launch requirements., • Conduct business analysis: identify readiness gaps, collect and synthesize data, and perform market/competitive/operational assessments., • Lead smaller workstreams: build draft recommendations, roadmaps, and deliverables for review and refinement by senior leadership., • Engage with executive-level stakeholders, asking incisive questions to clarify goals, risks, and success metrics., • Identify areas of misalignment across client functions, proactively flag issues, and either (a) convene the right stakeholders to work through them or (b) raise to consulting/client leadership for resolution., • Build strong, trust-based relationships with client teams; act as a people-savvy connector across functions., • Translate vision into a clear path forward: define timelines, priorities, dependencies, and resource needs., • 3–5 years of experience in the biopharma or life sciences industry; previous work in launch readiness is highly preferred., • Strong business analysis skills — ability to break complex problems into manageable parts, use data, and derive insight., • Excellent stakeholder management; comfort engaging with executive-level clients and facilitating alignment., • People-savvy communicator able to identify and navigate interpersonal or cross-functional misalignment effectively., • Comfort with ambiguity; ability to quickly understand strategic vision and propose a structured path forward., • Strong written and verbal communication skills; able to craft clear, compelling messages., • Proficiency in Excel and PowerPoint; familiarity with project tracking tools a plus., • Demonstrated initiative, curiosity, and willingness to stretch beyond comfort zones, consistent with Beghou’s value of embracing the stretch.Who we're looking for:, • You take ownership of outcomes and deliver work you’re proud of., • You thrive in collaborative settings and enjoy helping both clients and colleagues succeed., • You can read between the lines — spotting misalignment or tension before it becomes an issue. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You will join Smartcat's GTM org as a Senior Marketplace Delivery Team Manager, owning the full marketplace onboarding experience and ensuring successful marketplace adoption across the entire customer lifecycle—from pre-sales to steady-state operations. Marketplace Delivery Managers are responsible for guiding customers through Smartcat's marketplace model and technologies, reducing operational risks, and enabling efficient, scalable multilingual content delivery. In this role, you will help automate internal processes and tracking systems to guarantee the success of the team's operations. Our main team objective is to safeguard our service-level commitments for quality and on-time marketplace delivery by overseeing supplier selection for specific translation workflows, monitoring project execution, and intervening when necessary to. Your work ensures customers achieve reliable outcomes and gain confidence in Smartcat's marketplace. MISSION This is an outcome-driven role that demands operational ownership, precise execution, and the ability to manage multiple complex workflows simultaneously. You will: • Deliver full onboarding and continuous improvement coverage for new and existing customers using the Smartcat Marketplace, • Leverage Smartcat's automation technologies to reach 90% workflow automation across supported accounts, • Ensure 100% SLA compliance for quality and on-time delivery, stepping in when needed, • Build and maintain trusted vendor teams, enabling them with Smartcat AI tools and best practicesOUTCOMESCustomer Onboarding & Workflow Setup, • Partner with GTM Account teams to scope requirements and align on goals, quality expectations, formats, and workflows, • Deliver marketplace training, ensuring customers understand how to create, manage, and assign projects efficiently, • Configure and automate workflow steps including freelancer assignment, vendor management, and workspace settings, • Support payment workflows, including facilitating payments to freelancers, and ensuring compliance with payment guidelines.Supplier & Resource Management, • Monitor freelancer capacity, performance, and specialization to match project requirements, • Utilize Smartcat AI for supplier selection, supplementing with manual sourcing for rare language pairs or niche domains, • Support manual quote creation when applicable, • Build and maintain pools of trusted linguists and teamsQuality Assurance & Delivery Oversight, • Set up and manage language assets (TMs, glossaries, style guides) and QA automation tools, • Coordinate sample reviews and independent quality checks, • Monitor delivery progress, mitigate risks, and intervene to protect SLAs, • Lead issue resolution and escalation management when necessarySupport for Proof-of-Concept (POC) Projects, • Help define success criteria, timelines, and workflows during POCs, • Ensure smooth execution and help demonstrate value to accelerate customer decisionsCross-Functional Collaboration & Product Feedback, • Work closely with CX, Product, Engineering, and Account teams to deliver customer outcomes, • Submit actionable bug reports, workflow insights, and technical feedback, • Identify recurring customer needs and influence product roadmap priorities, • Serve as an internal and external advocate for marketplace best practicesMarketplace Promotion & Sales Collaboration, • Act as a key advocate of the Smartcat Marketplace, promoting its value, scalability, and efficiency in customer engagements and internal discussions, • Collaborate closely with Sales and Account teams to design competitive, scalable, and customer-centric marketplace-based business proposals, • Contribute to solution design during pre-sales by validating marketplace feasibility, risks, and delivery models, • Support Sales in positioning the marketplace as the optimal delivery approach, providing operational insights and best practices, • Help refine commercial and delivery assumptions (pricing, resourcing, workflows) to ensure proposals are realistic, competitive, and aligned with customer needs, • 5+ years of experience in project management, vendor management, supply chain management, or operations, • Experience with marketplace environments or large vendor/freelancer pools is a strong plus, • Certification in project management, such as PMP (Project Management Professional), is a plus., • Proven ability to scope projects, allocate resources, manage risk, and track delivery performance., • While not as technically focused as a developer or engineer, a Marketplace Delivery Manager should have a good understanding of technical concepts related to translation technologies being able to leverage AI tools to streamline current processes., • Proven ability to deliver support, training, and adoption initiatives, • Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach, • Excellent communication skills with experience presenting to different audiences, • High attention to detail and strong customer empathy., • Ability to work under pressure and tight deadlines., • Integrity and full commitment., • Comfortable working with remote, multicultural teams., • Openness to constructive feedback and the opinions and ideas of others., • Fluent English (additional languages desirable), • Experience working with large pools of freelancers/vendors or marketplace environments.Why joining Smartcat might be your best move so far

Job Description Break away from your silo to grow your career while working on high profile Mission Critical Data Center projects, we will mentor you in this area. Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Mission Critical, Science & Technology, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project. We offer stability and growth in today’s fast-changing environment, seeking a Project Manager to join our Boston, MA headquarters. (Hybrid - Seaport District, three-minute walk from South Station) Responsibilities: • Partner with Senior Project Managers, Engineers, Subcontractors, and field personnel, • Contract, Scope and Quality management, • Coordinate deliverables and design reviews, • Focused on all aspects of project work from planning through construction, including client meetings and presentations to ensuring continued understanding of the client’s needs., • Writing proposals, estimating A/E fees, and presenting qualifications of teams., • 7+ years of related background, • Bachelor’s degree - Project Management, Engineering, Technical field or equivalent, • Prior experience in project managing projects in an E or A or A/E consulting firm., • Mission critical data centers, life sciences, academic or commercial, • MEP/FP, Architectural or Structural systems/components. (will consider architects, structural, mechanical, electrical or civil engineers with experience managing large teams in a consultant environment), • Client facing skills Flexible & Hybrid Culture Compensation range is $130,000 - $175,000 eligible for yearly bonus and benefits, dependent on years of related experience, licensure or degree We know that work/life integration is important to our employees. Our hybrid work style (up to 2 days remote per week) allows team members to have flexibility while building their skills through in-person exposure to industry experts. We prioritize wellness with programs that support physical and behavioral health, and we’re proud to foster an equitable and inclusive workplace free from discrimination and harassment. Learn more about our culture at .

Job Description Apply now: Security Response Manager, location is Remote. The start date is ASAP for this 6 month contract to hire position. Job Title: Security Response Manager Location-Type: Remote (Boston- NYC- Philly- Atlanta- Riverwood, IL- Dallas- Glendale, CA- Hagertown, MD- Minneapolis- Wichita, KS, Albany, NY- Columbus, OH- Denver, CO- Houston, TX- Indianapolis, IN) Start Date Is: ASAP Duration: 6 month contract to hire Compensation Range: $50-$60/hour Job Description: Lead and elevate the organization's incident response function by driving high-impact security investigations, deep forensic analysis, and continuous detection improvement initiatives. Day-to-Day Responsibilities: * Triage and manage complex security incident tickets * Lead high-pressure, cross-functional incident response bridge calls * Conduct deep forensic investigations across endpoints and logs * Develop and tune custom detections in CrowdStrike and Microsoft Defender * Improve detection logic and investigative playbooks * Identify tooling gaps and recommend security enhancements * Partner with EU stakeholders ensuring GDPR considerations * Mentor and train Tier 1 and Tier 2 analysts * Collaborate across a 20-person security organization * Support continuous service improvement and security initiatives Requirements: * Must-Haves: * 11 years of overall IT experience * 3 years directly handling security incidents * Significant hands-on incident response experience * Proven ability to lead enterprise-wide incident bridges * Advanced digital forensics and deep log analysis skills (web logs, OS analysis, endpoint artifacts) * Strong experience with EDR platforms (CrowdStrike, Microsoft Defender Suite E5) * Experience with ServiceNow and security workflow management * Familiarity with CSPM and cloud security tools (e.g., Orca) * Experience across EDR, identity security, vulnerability management, and threat intelligence * Demonstrated post-incident remediation and continuous improvement efforts * Ability to mentor junior analysts and raise technical standards * Experience working with EU stakeholders and GDPR awareness * Strong enterprise communication and political awareness * Nice-to-Haves: * Red team experience (offensive security testing) * Blue team defensive operations experience * Purple team collaboration experience * Experience identifying detection gaps through adversarial simulation

Job DescriptionCompany Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description As an Account Manager, you will have the exciting opportunity to deliver on our growth strategy with the largest MSP’s & GSI’s. The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations. In the role, you will establish and maintain C-level, sales, and product relationships with organizations such as Kyndryl, Unisys, Capgemini & DXC to drive Nexthink solution revenue. By establishing and growing relationships, and managing the day-to-day interactions with these companies, you will be responsible for creating opportunities that drive growth across Europe. The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets. Responsibilities • Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices., • Develop and execute plans to grow Nexthink revenue across your chosen partners., • Navigate the organizational structures to develop strategic and tactical relationships., • Understand the business, solutions and technical needs of the global MSP/GSI., • Develop and execute a plan to drive achievement of revenue and growth goals., • Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources), • Create & articulate compelling value propositions around Nexthink solutions, • Leverage technical resources to assist your partners., • Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership., • Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development., • Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility., • Monitor market trends and competitor activities within the MSP/GSI market place., • Develop and disseminate appropriate materials to enable and educate field sales teams.Qualifications, • 5+ years of experience developing, enabling, and supporting a partner community, • 5+ years of experience with technology platform sales, • 5+ years of partner/business development, enterprise sales, and GTM creation/management., • Experience working in or with MSP/GSI’s., • Proven track record of developing and executing on a go to market strategy, • Strong communication skills with the ability to lead executive level meetings, • Collaborative approach to working, leveraging cross functional teams to support, • Experience in the EUC industry., • Exceptional communication and presentation skills., • Experience engaging with senior business and technology leaders., • Ability to create and enable Field teams with insightful materials., • Experience working with product teams and influencing product strategy based on partner feedback., • Comfortable carrying a performance related target. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free access to professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.

Job Description About Withings: Withings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables. Historically a B2C company, Withings created a new B2B division - Withings Health Solutions - in 2019, to extend Withings’ offering to the Healthcare industry and help bridge the gap between patients and their providers. Today, our products enable a diverse and growing set of innovators in the healthcare industry to better take care of their patients. From chronic condition management to remote patient monitoring and clinical research, Withings has dedicated solutions that provide the richest array of accurate, real-world data, thanks to our complete ecosystem of connected devices, data connectivity options, and our remote patient monitoring platform. Withings Health Solutions is a fast-growing division within Withings and we are looking for talented individuals to help us build the future of healthcare. About the Role: Reporting to the Withings Health Solutions (WHS) Customer Support Manager, you will serve as the primary point of contact for our dedicated products, partners, and services. Your mission is to decrease incoming ticket volume, drive customer satisfaction by identifying frictions and championing the Voice of the Customer across the organization. This is a highly cross-functional role designed for someone who thrives at the intersection of support, operations, and project management. What you'll do: • Product Expertise: Act as the lead advocate and technical expert for WHS devices and remote support., • Escalation Management: Master our ticketing systems to handle complex escalations, decrease overall escalation rates, decrease resolution time and ensure strict adherence to SLAs., • Knowledge Engineering: Systematically document common contact drivers and ensure our frontline agent training, Knowledge Base and Help Centers remain first-class., • Strategic Documentation: Lead the creation of internal SOPs, external support assets, and streamlined workflows., • Partner Onboarding: Actively monitor and participate in the onboarding journey for new WHS partners., • Project Leadership: Lead cross-team initiatives to solve top-of-funnel contact reasons, improve the overall user journeys and cross-functional operations., • Data Analysis: Monitor key performance indicators to propose and implement solutions that address KPI. Requirements • 2–3 years of experience in Customer Support, specifically within Hardware, SaaS, or HealthTech., • Exceptional Communication: Proven ability to communicate both technical and business concepts clearly. Strong technical writing skills are a must, with an emphasis on creating logical, multi-step SOPs., • Critical Thinking: A "problem-solver" mindset with the ability to use deep, investigative questioning to find root causes., • Process Optimization: A track record of bringing best practices to a team and optimizing existing workflows., • Interpersonal Excellence: Ability to build instant credibility with partners and internal stakeholders., • Operational Discipline: High attention to detail and a commitment to meeting deadlines and SLAs., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Free Food & Snacks, • Fitness Club Reimbursement, • Healthcare & Dependent Care FSA, • Commuter FSA, • Bike-to-work benefit, • Beta Testing of our products

Job Description Location Our Customer Success Manager will be an integral part of our global Customer and Product Success team. This role is suitable for applicants working on EST only. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity We are a team of Customer Success professionals who are skilled at working with customers and internal DoiT teams to solve challenging problems. We are committed to personal development and enjoy sharing our knowledge and experience. We work hands-on, side-by-side with our customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of what our product and team have to offer. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. The ideal candidate is a self-motivated and goal-oriented individual who is skilled at developing strong customer relationships that promote retention through customer-realized value. This role is ideal for a CSM who is interested in operating at the intersection of cloud technology, financial operations, and customer impact. Responsibilities • Own a portfolio of accounts across the full customer lifecycle: onboarding, adoption, value realization, renewal, and expansion, • Deliver customer training and education on the DoiT console, • Build deep and healthy relationships with key customer stakeholders (CFOs, FinOps leads, engineers, cloud architects) to align our solutions to their business goals, • Identify risk utilizing health scores, product usage, and customer sentiment and create mitigation plans in collaboration with DoiT Account Managers, Technical Account Managers, and leadership, • Evaluate and analyze customer needs and share information with the DoiT organization and your manager, • Build trust and transparency with customers and act as a customer advocate (operate as the "voice of the customer"), • Escalate problems and customer feedback more generally, to the engineering team, product managers, and other departments, • 2+ years of experience in Customer Success in a B2B SaaS Company is a must, • 1-2 years of experience with a public cloud platform like GCP, AWS, or Azure, • Experience driving success plans and achieving customer targets/goals/objectives, • Exceptional ability to communicate and foster positive business relationships with our customers and team members, • Demonstrated the ability to learn new technologies and products quickly, and understand how customers use them to drive strategic success, • A proven track record of creative problem solving on internal and customer-facing issues, • Accountability and personal organization is a must, • Highly motivated team player with a positive outlook and a can-do attitude, preferably with a great sense of humor, • Curiosity and self-motivation to learn and develop professional competencies, • Experience with finance or data analytics, • Cloud Provider (AWS, Azure, GCP) and/or FinOps Certifications We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page We thought so too, but we're here and happy we hit that 'apply' button. • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Job Description Location Our Data Platform Marketing Manager - SELECT by DoiT, will be an integral part of our global Marketing team. This role is based remotely on the East Coast of the US, in the Central US, or in Canada. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The Data Platform Marketing Manager - SELECT by DoiT, reporting to VP, Global Marketing, is the strategic marketing leader responsible for driving growth, pipeline, and market positioning for DoiT's data lake and Snowflake optimization business. This role is not simply a coordinator of campaigns. It is the centralized marketing owner of the business unit's go-to-market strategy. You will partner directly with the Business Unit Head of Sales, Product leadership, and Marketing functional heads to define priorities, sharpen ICP focus, shape economic messaging, and orchestrate integrated programs that position SELECT and data workload optimization as mission-critical for modern cloud and data teams. This role sits at the intersection of: • Snowflake & Databricks optimization, • Data lake cost governance Read more about SELECT. Responsibilities 1. Business Unit GTM Strategy & Centralization • Serve as the primary marketing lead for the SELECT / Data Platform business unit, • Translate revenue targets and expansion goals into a unified quarterly marketing strategy, • Define ICP segmentation across Snowflake customers, enterprise data teams, and cloud data platform operators, • Shape economic narratives around data platform waste reduction and performance optimization, • Centralize campaign prioritization across Growth, Content, BDR/MDR, and Creative 2. Integrated Campaign Strategy & Execution Lead and direct cross-functional execution across: Growth and Digital • Paid search around Snowflake optimization, • LinkedIn targeting for data engineering and FinOps leaders, • Retargeting strategies tied to data workload interest, • Data platform optimization guides, • Data lake cost efficiency playbooks, • Case studies showing measurable cost reduction outcomes, • Campaign themes for data optimization 3. Data Workload Demand Generation Own the strategy and execution of programs that drive awareness and pipeline within the data ecosystem: • Data Platform digital campaigns, • Data platform optimization webinars, • Executive roundtables for data and FinOps leaders, • Campaign landing pages tied to measurable cost outcomes, • Marketing sourced pipeline, • Customer expansion, • Cost per qualified meeting, • Pipeline velocity 4. Webinar & Thought Leadership Strategy Move beyond one-off webinars and build a repeatable data workload narrative: • Develop quarterly thought leadership themes around data efficiency, • Position SELECT as the intelligent optimization layer for Snowflake and additional data platforms, • Align with Product and BU Sales to highlight roadmap and innovation, • Ensure conversion from registrant to opportunity is structured and measurable 5. Performance & Revenue Accountability Partner with Content, Growth, Sales, and RevOps to create visibility into: • Cost per lead and cost per meeting, • Conversion to opportunity, • Pipeline contributionInfluenced revenue What Success Looks Like • A clearly articulated quarterly GTM strategy for SELECT, • Centralized prioritization of marketing initiatives aligned to revenue, • Measurable growth in Snowflake-focused pipeline, • Clear differentiation in the data optimization market, • Strong alignment with BU Sales and Product leadership, • 3 to 5 years in B2B marketing, demand generation, or product marketing, • Experience marketing to data engineering, data platform, or FinOps audiences, • Familiarity with Snowflake, data lakes, or cloud data workloads, • Strong strategic planning capability combined with hands-on execution, • Demonstrated success driving pipeline growth in a technical B2B environment, • Thinks in terms of revenue, expansion, and economic value, • Understands enterprise data teams and cloud cost pressures, • Comfortable owning a business unit narrative, • Can centralize and prioritize across competing marketing inputs, • Moves fluidly between strategy and execution We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend #LI-Remote

Job Description Job Title: Business Writing Training Consultant Duration: Long Term Contract Location: Boston, MA – Hybrid (Remote delivery with potential onsite sessions as needed) Position Overview We are seeking an experienced Business Writing Training Consultant to design and deliver a customized training program for our client. The consultant will build and lead targeted writing trainings for executive-level, technical, and general business audiences, helping staff improve clarity, consistency, and impact in all written communications. This role requires strong experience in corporate or government business writing training, curriculum design, and adult learning, as well as comfort working with complex financial, housing, or technical subject matter. The ideal consultant has a proven track record delivering interactive workshops (virtual and/or onsite), developing assessments, and coaching professionals on real-world documents to elevate overall writing quality and efficiency. Responsibilities • Design and deliver tailored business writing trainings for three core groups: executive-level writers, technical writers, and staff with general writing responsibilities (emails, reports, project plans, etc.)., • Lead discovery session(s) with agency leadership and key stakeholders to understand current writing practices, pain points, and training goals, and use those insights to shape a customized training program., • Develop a structured training curriculum totaling approximately 6 hours of instructor-led content per cohort, delivered across 2 to 6 sessions (for example, two 3-hour workshops, three 2-hour workshops, or six 1-hour sessions)., • Recommend optimal class sizes and manage enrollment to keep groups at an effective learning size (e.g., 15–18 participants) to maximize participation, feedback, and practice time., • Deliver engaging training sessions virtually (via Zoom, Teams, etc.), onsite at the Boston office, or through a hybrid format, using interactive exercises, real examples, and practical writing frameworks., • Create materials, templates, and job aids that support executive-level writing (memos, summaries for senior leadership, external communications), technical writing (templates, narrative + analysis of complex topics), and general writing (emails, meeting notes, status reports, project plans)., • Develop and administer pre-training and post-training writing assessments for each participant to measure skill improvements and training effectiveness., • Provide structured, written and/or verbal feedback and 1:1 or small-group coaching on real writing samples submitted by participants, with options for deeper feedback for select staff as requested by the client., • Analyze assessment results and observed writing samples to identify key strengths, recurring issues, and skill gaps across departments and staff levels., • Prepare and present a comprehensive final assessment report to Multifamily leadership summarizing key challenges, trends, and opportunities in staff writing, along with clear recommendations and next steps for continued development., • Coordinate schedules, logistics, and communications with internal points of contact to ensure smooth delivery, participant attendance, and timely follow-up., • Proven experience (typically 5+ years) designing and delivering business writing, technical writing, or executive communication training for corporate, financial services, government, or nonprofit clients., • Demonstrated ability to tailor training content for multiple audiences, including senior/executive leaders, technical staff, and general business staff with varied writing responsibilities., • Strong background in business writing, technical writing, communications, English, education, instructional design, organizational development, or a related field; Bachelor’s degree required, advanced degree or relevant certification (e.g., CPTD, ATD, ICF, etc.) preferred., • Hands-on experience creating curricula, slide decks, handouts, templates, and practical exercises that help adult learners apply new writing skills to real work products., • Experience designing and using pre- and post-training assessments, rubrics, or evaluation tools to measure writing quality and learning outcomes., • Comfort providing constructive, actionable feedback on writing samples, including executive summaries, technical reports, emails, memos, and other business documents., • Excellent facilitation skills with the ability to lead interactive workshops both virtually and in person, keep participants engaged, and manage group dynamics., • Strong understanding of plain language principles, audience-focused writing, clarity and conciseness, structure and flow, tone, and editing best practices., • Prior work with public agencies, housing finance, affordable housing, or financial services organizations is highly desirable. 2hZHvNORz2

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays Requirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidaysRequirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job Description About Us: Transmit Security is hiring a Customer Success Manager to join our rapidly expanding team. As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted advisor. You will orchestrate and be the single point of contact for all services and support related matters. Your main goal is to gain and maintain the satisfaction of our customers through deep understanding of the customers' issues and environment. In addition, you will be involved in the sales cycle to coordinate subscription renewal, up-sell and cross-sell activities. The CSM will lead guided success services which realize a solid and sustained partnership to improve customers' experience. The CSM will host strategic review meetings periodically to align and update the success plan with customers. This role can be remote, anywhere in the United States or LATAM. Responsibilities: • Create and execute onboarding / welcome package and process to onboard the newly signed customer, • Create and execute Governance and Executive relationship with customer's key stakeholders, • Able to run Digital Motion with lower tier customers while maintaining high touch relationship with strategic and larger customers, • Understand and document our customers' business needs, use cases, dependencies, timelines and priorities., • Define and maintain customer success criteria and planning in terms of deployment, adoption, operations and business outcomes., • Build knowledge of customer's environment, become the customer's champion at Transmit Security, • Review customer's evolving needs with the Product Management team., • Ensure smooth on-boarding and help maximizing product value., • Act as a "trusted" adviser to the customer to strengthen customer relationships., • Engage with Professional Services Consultants on specific project-based activities, • Keep track of customer health score, communicate and escalate risks, • Work with Sales and Field Engineers to develop new opportunities., • Experience in a customer-facing role within the technology industry, • Ability to distill complex technical and business concepts into clear, actionable insights., • Proven ability to build lasting customer relationships and drive revenue growth., • Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach., • 5 years minimum experience in sales engineering, customer success management, technical account management or program management with SaaS, software or Cyber Security vendors, • Bachelor's degree or equivalent work experience., • Proven track-record of establishing executive level relationships, • Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects/customers., • Detailed knowledge of and passion for SaaS and Security applications., • Consistently demonstrate strong organizational, project/program management, change management, and problem-solving skills., • Excellent interpersonal, verbal and written communication skills., • Ability to communicate effectively with both internal staff and external clients. #LI-CY1 #LI-Remote

Job Description Job Title: Exhibitor Services Associate Department: Exhibitor Services Reports to: Director of Guest and Exhibitor Services FLSA: Non-Exempt Grade: B SUMMARY: The Exhibitor Services Associate (ESA) plays a critical role in ensuring exhibitors' needs are met throughout the event lifecycle, from pre-event coordination to post-event follow-up. The position serves as the main point of contact for exhibitors, facilitating service orders and addressing inquiries to ensure smooth event operations. The ESA is responsible for managing exhibitor information, coordinating with internal teams, and providing on-site support during events. Additionally, the role involves troubleshooting technical issues, processing transactions, and assisting with billing and reporting. Ultimately, the ESA ensures a high level of customer satisfaction by providing efficient and effective support to exhibitors and contributing to the overall success of each event. ESSENTIAL DUTIES AND RESPONSIBILITIES • Exhibitor Service Coordination: Ensure timely and accurate completion of exhibitor service orders by managing requests, managing transactions (phone, email, or in-person), coordinating with service teams, and providing exceptional customer service, resulting in seamless event execution and a high level of exhibitor satisfaction., • Event Preparation: Maintain and update exhibitor lists in Momentus, ensuring that all necessary information (e.g., new exhibitors, booth changes, and contact details) is accurately entered and promptly updated to prevent order issues and ensure smooth service delivery and billing., • Onsite Event Support: Effectively support exhibitors during the event by assisting with service orders, ensuring booth setup accuracy, and escalating inquiries when necessary, contributing to a well-organized and successful event., • Post-Event Reporting and Billing: Prepare post-event reports highlighting successes, challenges, and solutions to improve exhibitor satisfaction, and ensure that all service order billing is closed within 24-48 hours to facilitate accurate financial processing., • Leadership Development: Contribute to the growth and development of junior colleagues by providing support, training, and mentorship, ensuring they have the necessary skills and knowledge to perform their duties effectively and maintain high standards of service., • Administrative Efficiency: Complete assigned projects in a timely and professional manner, ensuring the necessary actions are taken to support the Exhibitor Services Manager and overall team objectives, resulting in the smooth operation of exhibitor services and successful event outcomes. MINIMUM ENTRANCE REQUIREMENTS: • High school diploma or equivalent required, • At least 1 year of professional experience in a client-facing or customer service role, • Proficiency in Microsoft Office, Adobe, and mobile applications, with strong technical aptitude to troubleshoot issues and learn event management/point of sale systems quickly, • Strong verbal and written communication skills with the ability to collaborate effectively across all levels of the organization, • Bachelor's degree All positions within the MCCA are designated as on-site roles. As such, this position requires in-person attendance five days per week. Remote or hybrid work arrangements are not part of MCCA's operational model. DRESS CODE: Business formal. Employees are expected to project dignity and decorum appropriate for public-facing leadership roles through professional dress and grooming. PHYSICAL REQUIREMENTS: This position primarily involves sedentary office work with frequent use of standard office equipment and occasional movement around and travel to MCCA facilities. The role may require attending off-site meetings and occasionally lifting or carrying materials up to 15 pounds. Reasonable accommodations for qualified individuals with disabilities will be provided in accordance with MCCA’s accommodation policy and applicable laws. EMPLOYMENT AT-WILL: The Massachusetts Convention Center Authority (MCCA) is proud to be an equal opportunity employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, genetic information, or any other legally protected category. If you require a reasonable accommodation during the application or interview process, or to perform essential job functions, please contact our Human Resources team at

Job Description This is a remote position. About Monaire Monaire helps commercial buildings reduce HVAC energy and maintenance costs using a combination of smart hardware, sensors, and cloud software. Our system works alongside HVAC service providers who install and support Monaire technology in the field. By combining real-time data with contractor expertise, we help buildings run more efficiently while making HVAC service more proactive. Role We’re looking for someone who can help service providers successfully install Monaire systems in the field. This is a hands-on role. You’ll work directly with HVAC contractors to help them install Monaire hardware, train technicians, and troubleshoot issues during early deployments. Your job is to make sure service providers can confidently install and support Monaire systems without constant help from our team. This role involves regular travel to customer sites. What You’ll Do Support Hardware Installations * Work with HVAC service providers to deploy Monaire hardware in buildings * Guide contractors through installation of sensors, thermostats, gateways, and controllers using the Monaire app * Verify systems are installed correctly and communicating with the Monaire platform * Help resolve installation issues during early deployments Train Service Providers * Deliver in-person training for HVAC technicians and service teams * Teach installation workflows and troubleshooting processes * Help contractors become confident installing Monaire systems independently Act as a Product Expert * Answer technical questions from service providers * Help diagnose hardware, connectivity, or configuration issues * Work with Monaire engineering to resolve field issues * Identify recurring installation problems and improve documentation Improve Deployment Workflows * Provide feedback from the field to improve Monaire hardware and software * Help simplify installation processes and training materials * Work closely with product and engineering teams to improve contractor experience Why This Role Matters Monaire succeeds when service providers succeed. This role ensures contractors can confidently install and support Monaire systems, enabling faster deployments and better outcomes for building owners. RequirementsWhat We’re Looking For * Experience working with HVAC systems, building automation, or controls * Comfortable working with hardware installations and field troubleshooting * Ability to explain technical concepts clearly to field technicians * Willingness to travel to customer sites for installations and training * Highly organized and comfortable working with contractors and customers Bonus Points * Experience commissioning HVAC or BAS systems * Experience training technicians or contractors * Familiarity with IoT devices, sensors, or smart building technology * Experience troubleshooting networking or connectivity issues Benefits • Competitive salary and equity compensation, • Health, dental, and vision insurance, • Flexible paid time off (PTO), • Opportunity to influence product roadmap and company direction, • Collaborative and execution-focused team culture

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! Key Responsibilities: User Support & Access Management • Provide first-level support for account access, password resets, and login issues., • Manage user account setups, permissions, and group assignments., • Maintain shared drives, email distribution lists, and collaboration tools., • Coordinate requests for new or replacement equipment., • Provide basic troubleshooting and maintenance for laptops, peripherals, and software applications., • Log, track, and resolve IT tickets in a timely and professional manner., • Assist with hardware configuration, installations, and updates. Communication & Coordination • Monitor IT help channels or ticket queues and respond to user requests promptly., • Collaborate with HR, Admin, and other departments to ensure smooth employee setup., • Support system access requests, software installations, and minor network troubleshooting., • Communicate clearly with employees regarding issue status and resolutions. Escalation & Advanced Tasks • Escalate complex technical issues to higher-level IT support or system administrators., • Support the purchase or assignment of system licenses and software tools., • Assist in maintaining IT documentation and access inventory records., • Contribute to system and process improvement initiatives within the IT department. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements: To be successful, you must possess the following: • Proven experience in IT support, helpdesk, or technical assistance roles., • Solid understanding of computer systems, mobile devices, and general IT operations., • Familiarity with remote desktop applications and basic networking concepts., • Excellent communication, problem-solving, and multitasking skills., • Strong attention to detail and a commitment to delivering excellent service., • Versatility in managing inquiries via email, chat, phone, and other platforms, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates with e-commerce or retail background to join our team! The ECommerce Customer Support Representative is responsible for delivering excellent customer service across various online channels. This role handles inquiries related to orders, products, payments, returns, and general customer concerns to ensure a smooth and positive shopping experience. Key Responsibilities • Assist customers with placing orders over the phone, ensuring accuracy and a positive experience., • Provide clear information about products, sizing, and availability to help customers make informed decisions., • Support customers with payment concerns, website navigation, and online ordering issues., • Handle inquiries related to existing orders, including status updates, modifications, and general support., • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively. At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Job DescriptionCompany Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description This role is to support growth and customer retention in North America and will be responsible for a portfolio of our strategic enterprise customers. The primary objective of the role is to help guide Customers along their DEX journey, following Nexthink’s DEX Methodology, to drive growth and adoption throughout the entire customer lifecycle. Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews. You will be expected to lead the customer to success in their DEX Journey. This means providing support and best practices on getting started with DEXOps, developing a plan for adoption of DEX into the Customer’s ecosystem, and ensuring positive outcomes for your customers while solidifying their long-term partnership with Nexthink. This is a key position within the Technical Services team and the successful candidate will be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support and Product teams to drive positive customer outcomes, operational success, renewals and upsell opportunities. Main functions: * Aligned to up to 20 Nexthink Enterprise customers, you will own and execute a comprehensive customer success plan that emphasizes the critical pillars of people, processes, technology, communication and value, all aimed at effectively integrating Nexthink solutions and building a DEX journey. * Be a Trusted Advisor to the Customer: Build relationships with key leadership contacts within the CIO organization and other influential stakeholders. Have a POV on the customer industry, competitive landscape, and the DEX market. Understand the customer’s technical challenges and dependencies. * Deliver Value for the Customer: Identify, define, track, measure and share the overall impact and value of Nexthink. Guide the Customer on their journey and hold them accountable. Evangelize the customer’s success (internally, and with Customer stakeholders). * Deliver on-time Renewals & Achieve Renewal Targets: Align on account strategy with the broader account team and work to help deliver an on-time renewal (through extensive value-tracking activities and other CSM efforts) * Achieve Expansion Targets: Identify new opportunities for Nexthink, either through Professional Services engagements, or upsell/cross-sell of additional Nexthink services and solutions. Align with the Account Team on expansion strategies and upsells to deliver results. * Maintain Customer Health: Have regular cadence with the right Customer contacts and understand current sentiment and issues. Identify and escalate any critical issue or risk of renewals, collaborating with the Account Team including Account Managers, Solution Consultants, Professional Services and Support Teams. * Deliver DEX workshops to the customer that support educating and development of the customer journey in the use of the product and how to quantify the value of outcomes. * In partnership with the Account manager, participate in quarterly business reviews (Executive Business Reviews) with key customer stakeholders to communicate progress against the success plan and provide thought leadership on the customer journey focused on required outcomes. * Act as the voice of the customer and provide feedback to Nexthink Product Management, R&D, Sales and Marketing teams. * Foster collaboration within the Nexthink ecosystem (internal and external) and share best practices to enhance the customer experience and business outcomes. * Update our CRM database and make sure that customer data is always accurate and reliable. Qualifications * 5+ years of experience as a Customer Success Manager working in the Software Industry with Large Enterprise Accounts and successful adoption of SaaS. * Ability to drive the DEX Methodology (people, process, technology, communication, value) to ensure adoption and value realization. * Strong business acumen with the ability to use business context to generate creative, pragmatic solutions to achieve business objectives. * Entrepreneurial mindset that enables you to successfully work independently with little guidance; using good judgment to escalate issues when needed. * Technical background or technological savvy to be able to learn Nexthink products and services, technologies and business. (Understanding of the IT project delivery lifecycle and digital transformation initiatives is preferred.) * Ability to effectively manage, guide, and build rapport within all parts of the customer’s hierarchy, from the technical teams to the C-suite. Building relationships with our customers is key. * Excellent written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders. * Organized and structured, with the ability to facilitate difficult/complex situations. * Have a “can do” attitude to own and drive results. * Strong understanding of IT Operations, ITSM processes (ITIL), or End User Compute/Client Management practices is preferred. * Strong customer-facing and presentation skills. * Fluent in English (written as well as verbal). * This role will require 25-50% travel within the US, and sometimes internationally if required. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: • ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering., • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration., • Free access to professional training platforms to explore your interests and enhance your skills., • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers., • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.

Job Description Are you interested in working for a growing company, as part of a great supportive Customer Care team? Are you looking for an exciting opportunity in the medical IT industry? Do you reside in Massachusetts and seek a career, rather than just a job? If yes, you need to consider this role with PaxeraHealth Corp. PaxeraHealth is now hiring a Customer Care L3 Engineer to join our Implementation and Customer Care team. Don’t miss out on this great opportunity with a growing company. We seek an individual who will embrace our culture of excellence, service and integrity. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need, including our AI solutions. As such, we are one of the best and brightest medical solutions companies for whom to work. This position is ideal for someone with a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support. This is a Hybrid Position located in the USA for our company that is located in Newton MA We offer on the job training, and a respectful, friendly work environment in a growing company! Responsibilities • Serve as the highest level of technical support for PaxeraHealth clients., • Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems., • Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments., • Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions., • Document project activity, contribute to knowledge-based content, and perform root cause analysis., • Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests., • 5+ years supporting or implementing PACS or similar Healthcare IT software., • Bachelor’s degree in Computer Science or related field (or equivalent experience)., • Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE., • Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.)., • Technical knowledge in:, • Networking: TCP/IP, VPNs, NAT, VLAN, • Databases: SQL Server, queries, management, • Scripting: Bash, PowerShell, Ruby/Perl, HTML/XML, • Tools: Wireshark, IIS, Apache, OpenSSL, • Strong communication and interpersonal skills with a customer-first mindset. What We Offer in Return: • A Competitive Wage/Salary!, • Remote position, • Working for a rapidly growing company in the dynamic healthcare technology field!, • Benefits to include:, • Company Health, Vision and Dental insurance, • Life Insurance, • Paid Holidays, • Paid Vacation, • Paid sick time, • Paid personal days, • Work with an outstanding and dedicated team of accounting, IT, Marketing, and Administrative professionals who are committed to our company’s growth, • Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation Our Team Our most valuable assets are the talented, purposeful people on our team. In fact, they are the backbone of PaxeraHealth. We provide an environment that attracts, motivates, and retains the best people, enabling us to be highly productive and consistently achieve excellent results. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume with salary requirements now! Don’t miss out on this great opportunity. Powered by JazzHR UBGQMig6jj

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Requirements: To be successful, you must possess the following: • At least 1-year BPO experience, • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're Looking For Individuals With: • Proven experience in customer service with direct client-facing and project management, preferably in a BPO setting, • Strong oral and written communication skills, • Versatility in managing inquiries via email, chat, phone, and other platforms, • Adaptability and ability to thrive in fast-paced environments, • Flexibility to work in voice, non-voice, or blended programs, • Proficiency in Microsoft Office applications, with at least average skills in MS Excel, • High attention to detail and strong organizational skills, • Analytical thinking and problem-solving abilities, with some technical aptitude, • Ability to work independently and reliably with minimal supervision, • Commitment to completing all required initial training, • Willingness to work on shifting schedules, including weekends and holidays Requirements: To be successful, you must possess the following: • Experience: 1–2 years of customer service experience is required., • Exceptional attention to detail and accuracy., • Ability to perform repetitive tasks while maintaining focus and consistency., • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset., • Adaptability to evolving procedures and processes., • Excellent communication skills, with the ability to convey technical concepts to non-technical audiences effectively., • Empathy and patience in handling customer inquiries and concerns Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job Description 1. Role Overview Seeking experienced finance professionals to support a supervised fine-tuning (SFT) dataset development project in collaboration with a leading AI lab. Experts will contribute by creating and evaluating prompts and responses on topics across corporate finance, markets, accounting, and financial analysis. This is a high-impact opportunity to shape how advanced AI models understand and reason about complex financial concepts. 2. Key Responsibilities * Author and refine finance-related prompts and expert-level responses across domains like valuation, risk, investment theory, and financial modeling * Review and edit AI-generated outputs for accuracy, clarity, and alignment with professional standards * Generate prompt variants to test model performance under different personas and instruction styles * Identify edge-case scenarios or question types likely to challenge current AI systems * Provide context-sensitive explanations suitable for both technical and non-technical audiences 3. Ideal Qualifications * Advanced degree in finance, economics, or accounting (e.g., PhD, MBA, or CFA charterholder) * 1+ years of experience in investment analysis, corporate finance, financial consulting, or academia * Strong quantitative reasoning and financial writing skills * Familiarity with LLM capabilities and limitations is a plus * Experience in curriculum design, financial reporting, or technical instruction is valued 4. More About the Opportunity * Remote and asynchronous set your own schedule * Expected commitment: 1020 hours/week * Project duration: ~4+ months, with optional continuation * Mix of structured review tasks and open-ended content development 5. Compensation Contract Terms * $70-80/hour for U.S.-based applicants; adjusted for other geographies * Paid weekly via Stripe Connect * Youll be classified as an independent contractor 6. Application Process * Submit your resume to get started * Complete a short form outlining your finance expertise

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Accounting Advisory practice, you will be a trusted partner to our clients, multinational public companies, and fast-growing pre-IPO companies. You will bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. What You'll Do: • Financial Reporting (including the design of reporting processes, restatement assistance, and traditional 10-K, 10-Q, and 8-K filings), • Operational Accounting (addressing the need for continuous improvement and optimization of finance and accounting functions), • Implementation of new and existing accounting standards, • Communicate effectively with the client to convey project findings, updates, and recommendations, • Collaborate with CrossCountry and client team members regarding business issues and potential solutions, • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards, • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processesWhat You'll Bring:, • 3+ years of experience working with companies in one or more of the following areas: financial reporting, operational accounting, implementing new accounting policy, complex transactions, • Prior experience in professional services (public accounting, advisory firm, or management consulting firm), • Strong operational and technical accounting background, including experience researching complex technical accounting issues proactively, • Professionalism and discretion when interacting with executives and clients, • In-depth knowledge of accounting standards (U.S. GAAP (Generally Accepted Accounting Principles) and/or IFRS (International Financial Reporting Standards)), • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation, • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standardsQualifications:, • Bachelor’s degree in Accounting, Finance, or related field, • CPA (Certified Public Accountant) or CA certification preferred, • Experience supporting transactions as a result of(or in preparation for) one or more of the following areas: mergers and acquisitions, divestitures, spin-off, carve-out, IPO is preferred but not required, • Willingness to travel up to 30%. Travel varies based on client preferences

Job Description About Us: Transmit Security is a leader in identity and fraud prevention, empowering organizations to stop fraud while delivering seamless user experiences. Our Mosaic platform combines advanced fraud detection, machine learning-driven risk assessment, and real-time decision-making across customer journeys. We are seeking a Customer Experience Operations Manager to drive operational excellence across the Customer Experience (CX) organization. This role will act as a Program Manager and Chief of Staff for the CX leadership team, owning initiatives that improve efficiency, visibility, and scalability of customer operations. This individual will be responsible for building processes, enabling teams through training and tooling, and serving as the central hub ("one-stop shop") for CX programs, systems, and performance insights. Key ResponsibilitiesCX Programs & Initiatives • Lead strategic initiatives for the Customer Experience organization, from concept through execution., • Serve as the program manager for cross-functional CX projects, ensuring milestones, risks, and outcomes are clearly tracked., • Design and coordinate onboarding and ongoing training programs for CX teams., • Build and maintain documentation and playbooks to support consistent execution., • Own CX operational systems and workflows across Salesforce, Jira, and Confluence., • Identify opportunities to automate processes and reporting to improve team efficiency and data quality., • Partner with technical teams to implement scalable workflows and integrations., • Act as chief of staff to CX leadership for:, • Strategy execution, • Metric definition and tracking, • Business reviews and performance reporting, • Build dashboards and reporting frameworks to measure how the CX organization is performing (e.g., adoption, escalations, delivery health)., • Centralize and track operational issues, risks, and blockers across CX teams., • Ensure visibility, ownership, and resolution of high-impact customer and process issues., • Create executive-level presentations and reports summarizing CX performance, risks, and initiatives., • Leverage AI tools to improve documentation, reporting, and operational workflows.Qualifications & Experience, • 6–8 years of experience in Customer Operations, Program Management, Business Operations, or a similar role in a B2B technology environment., • Proven experience managing cross-functional initiatives and operational programs., • Strong experience working with Salesforce, Jira, and Confluence (or similar tools)., • Demonstrated ability to build and scale processes in a growing organization., • Excellent communication and presentation skills., • Analytical mindset with experience defining and tracking operational metrics., • Basic understanding of coding or technical automation (e.g., APIs, scripts, or workflow automation)., • Experience supporting Customer Success, Professional Services, or Support organizations. Transmit Security is committed to fostering, cultivating and preserving a culture of Diversity and Inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well. We encourage diversity and embrace our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. #LI-VL1 #LI-Remote

Job Description Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. YOUR ROLE Customer Success teams are absolutely key to Shift's future success as they engage our clients to drive adoption and demonstrate ongoing value. This critical function is responsible for onboarding new clients by engaging executives (Claims Director, Head of Fraud, CIO, etc.) in the launch of our solutions, establishing success criteria, driving ongoing adoption, and managing renewals. You will work with the rest of the Shift organization to uncover new ways to integrate Shift solutions into client processes and to help improve our products. As a Customer Success Manager, you will be responsible for working closely with various internal and external teams. You will focus on helping our clients' Anti-Fraud, Claims and Underwriting departments with advice and guidance, and on ensuring our solutions are successfully implemented to deliver value. YOUR RESPONSIBILITIES • Lead and coordinate successful rollouts of Shift solutions, including preparing and sharing launch materials, creating or adapting workflows, generating rollout ideas, training end users, and attending launch events (virtual or in person), • Coordinate resources across Shift (subject-matter experts, technical support, engineering, etc.) to resolve client issues and meet delivery commitments, • Assess clients' Anti-Fraud, Claims and Underwriting management strategies and recommend ways Shift products can improve outcomes through increased adoption or configuration changes, • Provide performance updates to project teams and executive-level client leaders (regular business reviews or summaries) focused on adoption trends, business impact, risk areas, and next steps for deeper engagement, • Drive client retention and growth by proactively understanding client goals, measuring success, and recommending solutions that increase value and renewals, • Act as the voice of the customer by collecting feedback on the customer experience, and product functionality, and communicating prioritized insights to Shift leadership teams, • Minimum 4 years of experience in insurance fraud detection and at least 2 years of experience leading project/initiatives or teams., • Demonstrated experience leading client meetings with participants ranging from front-line staff to Vice Presidents or other senior leaders, • Experience demoing solutions, collaborating with external partners, contributing ideas to improve existing products, and proposing new solution concepts; familiarity with current P&C insurance trends, • Excellent oral, written, and non-verbal communication skills; ability to simplify complex topics, tailor messages to different audiences, and deliver memorable presentations using storytelling, • Practical experience managing projects end-to-end (planning, coordinating resources, tracking progress, and delivering outcomes), • Experience creating or modifying operational workflows to improve efficiency or outcomes, • Ability to build strong client relationships and act as a trusted advisor to influence strategy and adoption, • Prior experience in the insurance industry (P&C or relevant lines), • At least 3 years of proven experience managing accounts at a SaaS company, • Experience leading end-to-end software implementations in a SaaS environment (requirements, configuration, testing, training, go-live, and post-launch support), • Demonstrated ability to manage several client accounts at once, prioritizing workload and delivering consistently across them, • Experience partnering closely with Delivery teams and Data Science—coordinating deliverables and driving outcomes jointly #LI-MG1 #LI-REMOTE #LI-MG1#LI-REMOTE The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay, equity, and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. US Base Salary Pay Range$100,000—$135,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: • Flexible remote and hybrid working options, • Competitive Salary and a variable component tied to personal and company performance, • Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth, • Generous PTO and paid holidays, • Mental health benefits At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Requirements: To be successful, you must possess the following: • At least 1-year BPO experience, • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines! We're looking for individuals with: • Proven customer service experience in the BPO industry., • Excellent oral and written communication skills., • The ability to provide customer support over various platforms (email, chat, phone, etc.)., • Ability to work in a fast-paced environment, • Flexible and willing to be assigned in a voice, non-voice or blended programs, • Knowledgeable about Microsoft Office applications with Average MS Excel Skills, • Ability to convey information effectively, • Must be willing to take part in required initial training, • Excellent problem solving skills, • Flexibility to work multiple shifts during the weekends or on holiday., • Excellent organizational skills and attention to detail., • Can work with minimal supervision, • Some analytical skills, • Some technical abilities Requirements: To be successful, you must possess the following: • At least 1-year BPO experience, • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service., • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment., • Excellent oral and written communication skills., • Collaborates with peers, supervisors, and management to achieve corporate and client goals., • Able to adapt to a changing work environment Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. NOTE: Employees will be assigned to a designated Ubiquity site based on their address. This assignment does NOT require employees to work onsite and does not indicate a return-to-office (RTO) setup. It is strictly for administrative purposes only, including: • Headcount reporting and tracking, • Distribution of company swags, • Business continuity planning

Job DescriptionDescription: Job Type: Internship Term/Schedule: Summer 2026 - three-months, 10 hours per week Location: Boston, MA. Work Type: Remote, opportunity for in-office or hybrid if preferred. Position & Company Overview: New Ecology, Inc. is seeking candidates for the role of Market Research Intern at its Boston office. The intern will work part-time, at 10-hours per week, supporting the Green Building Division at assisting with the market research necessary to support , the creation and finalization of the Division's business development plan. This internship offers a unique opportunity to gain hands-on experience in market research and analysis at the intersection of housing, civic development, and sustainability. The role focuses on evaluating trends, opportunities, and challenges across a range of building types including affordable housing, mixed-use developments, municipal projects, and more. within three key states: Massachusetts, Maryland, and Delaware. Interns will collect and synthesize data, analyze housing needs and cost trends, and contribute insights to inform business development planning and strategic initiatives. This position is ideal for students majoring in urban planning, real estate, economics, or related fields. The expectations include independent research with collaboration across cross-functional teams, providing exposure to green building practices, affordable housing policy, and real-world applications of market strategy. New Ecology, Inc. (NEI) is a nonprofit organization working at the intersection of climate, housing, and equity. For more than 25 years, NEI has partnered with developers, community-based organizations, and public agencies to deliver high-performance, climate-smart, and resilient affordable housing. Its multidisciplinary team provides technical assistance, program design, and applied research that make sustainable housing accessible to all. NEI’s work reduces energy costs, improves health outcomes, preserves affordability, and builds community resiliency—helping partners move from fixing problems to building systems that last. Duties and Responsibilities: Market Research & Analysis • Conduct primary and secondary market research to identify industry trends, market size, and growth opportunities, • Analyze competitor strategies, pricing models, and market positioning, • Research potential target markets and customer segments, • Compile and synthesize market-specific data into actionable insights and recommendations, including:, • Housing needs including affordable and market rate; rental and ownership, • Cost of Housing Trends, • Past, Ongoing, and Future Low Income Housing Tax Credit (LIHTC)-funded projects, • Work closely with the green building, business development, and marketing teams to align research with strategic objectives, • Participate in team meetings and contribute insights from research findings, • Collaborate with cross-functional teams on market entry strategies and expansion plans, • The successful candidate will be currently pursuing or have recently completed a degree in urban planning, real estate, marketing, economics, data analysis, public policy, or a related field., • A demonstrated ability to be responsible for projects, to work independently, and to improve the efficiency of methods is expected., • Strong research and analytical skills, including the ability to review and synthesize complex public data., • Excellent written and verbal communication., • Proficiency with Excel/Google Sheets; comfort working with datasets and government databases., • Self-motivated and organized, with keen attention to detail., • Familiarity with housing policy or LIHTC programs is a plus but not required., • Authorization to work in the United States at the start of the internship., • Please note that there is no relocation or housing assistance associated with this internship., • Hands-on experience in applied market research within the sustainability and housing fields., • Exposure to nationally recognized practitioners in green building and affordable housing., • Mentorship and professional development opportunities., • Flexible schedule to balance academic and professional commitments. NEI is an Equal Opportunity Employer. Requirements:

Job Description Conferences and Events Specialist Full Time, Exempt Remote Annual Salary $45,000-$55,000 Job Summary: The Conferences and Events Specialist serves as operational support in production of OLC conferences. Reporting to the Senior Director, Conferences and Events and working in close partnership with key members of the OLC staff, this role will be responsible for supporting virtual and onsite conference and event planning and production as well as additional other support duties for two large and well-respected annual conferences and other OLC events per the OLC strategic plan. With a flawless attention to detail, the Conferences and Events Specialist is a project manager, working independently with oversight and collaboration on simultaneous event timelines within the OLC conference unit. This individual will seek new ways to provide excellent planning, technical, and customer-facing support to assist achieving the overarching goals of the OLC conference unit and the organization as a whole. Duties/Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Support the Senior Director, Conferences and Events in planning and delivery of conference initiatives with alignment to approved budget., • Implement and manage key conference planning and production systems including call for proposals, registration,project trackers, badge printing, and lead retrieval systems, while serving as a liaison with our technology vendors and internal staff., • Lead exhibit/sponsor management and fulfillment processes for assigned OLC conferences and events., • Serve as a conference customer service liaison, providing support to the OLC customer service team., • Develop reports on data around key performance indicators set for the success of events., • Manage the conference unit calendar and meeting documentation with internal and external stakeholders. Responsible for management of conference team logistics tracking system creation for assigned conferences and events., • Maintain updated, organized files on all accounts and customer interactions in data repositories as needed following organization’s processes, policies and procedures., • Participate as part of the OLC conference team in all areas of conference and event logistics and production, providing guidance and support for their collaboration with the staff, board and community, • Participate in cross-training with other members of the conference team as requested by Sr. Director, Conferences and Events, • Strong technical skills and willingness to deep dive into new technologies to learn and implement them in the conference fulfillment process., • Excellent verbal and written communication skills., • Adept problem-solving skills while maintaining excellent interpersonal communication and relationship building, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders., • Excellent organizational and time management skills, with a keen attention to detail and ability to focus on meeting critical deadlines., • Ability to prioritize tasks and to work independently in a remote work environment., • Ability to function well in a high-paced and at times stressful environment., • Proficient Microsoft Office Suite., • Preferred competencies:, • Proficient at HTML, • Familiarity with or willingness to learn Adobe Create Suite (including Acrobat, Photoshop, and Illustrator)., • Prior experience with Salesforce CRM system., • Minimum Associates Degree in Hospitality Management, Business or other similar field.

Job DescriptionInternship Title: SQA Automation Intern The Elevator Pitch Do you enjoy solving complex technical challenges and building automation that makes testing smarter, faster, and more reliable? Are you interested in working on real-world AI and machine learning systems that operate in safety-critical environments? Evolv is seeking an SQA Automation Intern to join our Software Quality Assurance team. In this 10-week internship, you’ll design and build embedded hardware and Python-based automation tools that directly support functional and stress testing of Evolv’s Express weapons detection system. You’ll work across the full engineering lifecycle—from requirements gathering and design to implementation, CI/CD integration, and final presentation—while collaborating closely with Quality, Software, Hardware, and Systems Engineering teams. This role offers hands-on ownership of a production-impacting automation solution and the opportunity to contribute meaningfully to Evolv’s mission of making public spaces safer. Success in the Role: What are performance outcomes will you work toward completing? : Within Weeks 1-2: Onboarding & Foundations • Kick off the project by meeting with the SQA team to understand goals, scope, and success criteria, • Learn about Evolv’s mission, products, and engineering culture, • Become familiar with the Express weapons detection system and its quality requirements, • Ramp up on existing test tools, automation frameworks, and hardware capabilities, • Collect, document, and review requirements for a next-generation automated test tool, • Understand current testing challenges and quality objectives Within Weeks 3-8: Build & Iterate • Develop hardware and software design specifications for the automation solution, • Identify technical constraints and refine the platform and architecture for implementation, • Document integration details, interfaces, and dependencies, • Implement services on an embedded platform (e.g., Raspberry Pi or similar), • Build and test a functional prototype with core features, • Integrate the solution into Evolv’s CI/CD pipelines and test automation harnesses, • Collaborate closely with Quality, Software, Hardware, and Systems Engineering teams, • Iterate on the solution based on testing results and feedback By Weeks 9-10: Deliver & Present • Debug and resolve defects; validate the solution against documented requirements, • Finalize, package, and deploy a production-ready automated test solution, • Check final code into CI/CD and complete supporting documentation in Confluence, • Actively contribute to quality validation of production software releases, • Prepare and deliver a final presentation (PowerPoint + Confluence) to a cross-functional engineering audience, showcasing design decisions, implementation, and usage examples, • Reflect on learnings and gain clarity on career interests within QA, automation, and engineering By the end of this internship, you will have: • Delivered a fully integrated automation tool used for system and stress testing, • Built confidence working across hardware, software, and embedded systems, • Gained hands-on experience integrating tools into CI/CD and automation pipelines, • Strengthened your ability to communicate technical work to a professional engineering audience The Work: What Will You Do? You’ll work closely with the SQA team on hands-on technical and collaborative assignments, including: Core Responsibilities • Develop and enhance automated test solutions using Python, C/C++, and related technologies, • Work with AWS services, databases, and test infrastructure to support automation workflows, • Navigate and contribute to an existing automation codebase and test hardware environment, • Collect requirements, prototype solutions, and validate functionality through testing, • Participate actively in team meetings and technical discussions, • Build strong working relationships across QA and Engineering teams, • Progress from onboarding contributor to recognized SQA automation team member What We Look for in Applicants We read every application. To be considered, you should: • Be pursuing a degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field, • Have experience or coursework involving Python, C/C++, or automation development, • Demonstrate strong problem-solving skills and curiosity about how systems work, • Be comfortable learning new tools, codebases, and technical concepts, • Experience with test automation frameworks, embedded systems, or hardware-software integration, • Familiarity with AWS, databases, or CI/CD pipelines, • Interest in AI/ML systems, real-time systems, or quality engineering What is the leadership like for this role? What is the structure and culture of the team? You will be joining the SQA team and reporting to the Director of SQA. The team culture is one based on building trust, collaboration, on-going development through kindness, authenticity, courage, drive, and fun! Where is the role located? The location of this role is based in Waltham, MA with some flexibility commuting outside peak traffic hours, and occasional (rare) remote work with manager’s permission. We do not provide relocation assistance. What is the pay range? The hourly pay range for this internship position is $20-$27 an hour. Our pay ranges are determined by your current level of education. Values: At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first;, • Own it;, • Win together; and continue to Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.

Job DescriptionJob Title: ServiceNow Administrator IV Location-Type: Remote Start Date Is: 2 weeks from offer Duration: 1 year contract (potential to extend) Compensation Range: $55-65/hr Benefits: Health, dental, vision, 401k About the Role Ahold Delhaize is one of the world's largest food retail groups, operating five major U.S. supermarket brands serving millions of customers weekly. Their IT organization is investing in ServiceNow platform modernization and needs a strong developer to join the team. You'll be developing and enhancing ServiceNow solutions across ITSM, CMDB, Discovery, SecOps, ITOM, and CSM. This role spans scripting, integrations, UX improvements, and technical debt reduction — all within a fast-paced Agile environment with quick release cycles and heavy cross-functional collaboration. Job Description: • Develop and enhance ServiceNow solutions primarily across ITSM, with exposure to CMDB, Discovery, SecOps, ITOM, and CSM modules, • Build new platform capabilities and enhancements while reducing technical debt and returning customizations to out-of-box functionality, • Support and extend 50 integrations using MID Server, REST/SOAP APIs, and IntegrationHub spokes, • Partner with Service Delivery, Product Owners, Architects, and Solution Teams on story delivery, • Participate in full SDLC including Dev, QA, UAT, Show Me sessions, and Production releases, • Improve user experience across Service Portal, Mobile, UI Builder, and Agent Workspace, • Support production release windows and Agile sprint delivery cadence Requirements:, • Strong ServiceNow development experience with scripting (Glide API, server/client scripts, business rules, UI policies/actions, Flow Designer), • Experience across ITSM modules, • ServiceNow Certified System Administrator (CSA) certification — required, • Experience with enterprise integrations including REST/SOAP APIs and MID Server, • Experience working in Agile/Scrum environments, • Strong understanding of ITSM processes and platform best practices, • Comfortable supporting release windows outside normal business hours as needed Nice-to-have:, • CMDB and CSDM alignment experience, • Discovery and service mapping experience, • Exposure to SecOps, ITOM, and CSM modules, • Experience with Service Portal, UI Builder, Agent Workspace, and Mobile, • Understanding of ACLs and security concepts, • Additional ServiceNow certifications (CIS, CAD), • Experience with platform modernization and reducing customizations

Job DescriptionCompany Description To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel and Beyond the Game Blog where we share behind-the-scenes insights and stories direct from our team members! Job Description CD PROJEKT RED is looking for an Expert Graphics Engineer to join our Boston office and work on Project Sirius—a multiplayer game set in the Witcher universe. In this role, you’ll support the development and optimization of high-performance graphics systems for our open-world multiplayer experience. You’ll collaborate with artists and engineers to deliver stunning visuals through advanced rendering, shaders, lighting, and graphical enhancements. Your expertise will help ensure our solutions are efficient, scalable, and aligned with the game’s creative vision. You'll also partner with the Lead Graphics Engineer to shape and execute short- and long-term technical roadmaps. Daily Responsibilities • Design, implement, and optimize rendering systems to support high visual fidelity., • Build and maintain custom rendering tech within a third-party engine., • Collaborate with the art and tech art teams to create efficient tools and workflows that enhance visual impact., • Work across disciplines to develop innovative rendering approaches for large-scale, open-world environments., • Maintain, debug, and enhance existing graphics systems to improve performance and memory usage., • Partner with the Lead Graphics Engineer to support the growth of less experienced engineers and contribute to team-wide technical guidance., • Promote high code quality and adherence to engineering standards., • Actively seek and incorporate feedback to improve system design and performance.Qualifications, • Typically, candidates bring 10+ years of experience in game development, with at least 5 years focused on graphics programming., • Experience working on AAA console titles, especially using Unreal Engine., • Proficiency in C++ with a deep understanding of graphics programming., • Strong knowledge of rendering techniques, shaders, ray tracing, and GPU/CPU architecture., • Proven ability to troubleshoot and resolve GPU-related crashes and performance issues., • Experience with Unreal Engine 4/5, ideally with a shipped title., • Familiarity with low-level graphics APIs (DirectX12, Vulkan) and tools like RenderDoc or Pix., • Strong interest in visual innovation and quality in games., • Solid multithreaded programming skills., • Demonstrated ability to optimize performance at a low level., • Experience implementing virtual geometry and global illumination techniques., • Hands-on experience with hardware ray tracing., • Familiarity with platform-specific memory management and optimizations. Additional Information The application window for this position will close by 06/30/2026. This job can be hybrid/in-office or fully remote. Remote roles in the US are only available to candidates that reside in the following states: California, Colorado, Connecticut, Florida, Illinois, Kentucky, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Washington, Wisconsin. Health & Well-Being • Company-paid medical healthcare (dental, vision, and mental)., • Free mental health support, including access to counseling, psychiatric care, and a variety of well-being webinars., • Paid leave — 26 days of vacation, 10 sick days, & 12 calendar holidays per year., • 401K with employer matching., • Lifestyle Spending Account (LSA) – $100 per month to use towards fitness, wellness, internet, home office equipment, learning, streaming services, and more., • Menstrual leave — employees who menstruate can take one extra day off when experiencing period pain., • RED Parents Network — support for working parents., • Trainings, lectures, and courses — internal workshops, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available., • Dog-friendly office — bring your pooch with you and look after them while working! There’s always a furry friend or two to meet., • Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world. Estimated pay range for this position: $168 200 - $257 000 USD annually. This role may be eligible for a long term incentive program (option to purchase CDPR stock after the vesting period). Final offers are dependent on job-related factors like experience and qualifications. At CD PROJEKT RED compensation for our roles in North America are determined based on competitive market data, geographic location, and individual factors tied to business needs. The base pay range is subject to change and may be modified in the future. Final offers are dependent on job-related factors like experience, qualifications, and location. If you've observed any irregularities (i.e. legal or ethical violations) in our recruitment process, please click here to report them anonymously. #LI_Remote

Job Description Engagement Type: Independent Contractor Work Mode: Fully Remote Schedule: Flexible (Project-Based) Role Overview We partner with leading AI teams to improve the quality, usefulness, and reliability of conversational AI systems. In chemistry-related contexts, AI systems must demonstrate: * Accurate mechanistic reasoning * Quantitative precision * Strong command of chemical theory and application This role focuses on evaluating and improving how AI models reason about, explain, and communicate chemistry concepts across foundational and advanced topics. Key Responsibilities * Write and refine prompts to guide AI model behavior in chemistry contexts * Evaluate AI-generated responses for: * Scientific accuracy * Mechanistic correctness * Quantitative reasoning * Conduct fact-checking using authoritative sources and domain expertise * Annotate responses by identifying: * Strengths * Weak reasoning * Conceptual inaccuracies * Assess explanation clarity and structure for different audience levels * Ensure responses align with conversational guidelines and evaluation standards * Apply structured taxonomies, benchmarks, and detailed review frameworks Required Qualifications * PhD in Chemistry or a closely related field Deep expertise in one or more of the following domains: * Organic Biological Chemistry * Inorganic Materials Chemistry * Physical Theoretical Chemistry * Analytical Instrumental Chemistry Additional Requirements: * Significant experience using large language models (LLMs) * Strong understanding of how LLMs are used and where they fail * Excellent technical writing and explanation skills * Exceptional attention to detail * Experience reviewing or editing academic or technical writing Nice-to-Have Qualifications * Experience with RLHF, AI model evaluation, or data annotation * Teaching or mentoring experience * Familiarity with structured evaluation rubrics or benchmarking systems What Success Looks Like * You identify subtle inaccuracies or weak reasoning in chemistry outputs * Your feedback improves scientific rigor and clarity * You deliver reproducible evaluation artifacts * AI systems become more reliable in chemistry-related applications Why Join * Apply PhD-level expertise to frontier AI development * Contribute to high-impact AI research beyond traditional academic roles * Flexible schedule with project-based autonomy * Competitive compensation aligned with expertise Contract Payment Terms * Independent Contractor engagement * Fully remote with flexible working schedule * Project-based work (may be extended or concluded based on needs and performance) * Weekly payments via Stripe or Wise * Unable to support H1-B or STEM OPT candidates at this time

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary Rivia Mind is expanding our distinguished Psychiatry team with an opportunity for a Board-Certified Psychiatrist who values clinical excellence and comprehensive patient care. As a physician-founded practice, we understand the importance of creating an environment where psychiatrists can practice meaningfully, supported by a robust operational infrastructure. You'll work within our multi-disciplinary team of 150+ mental health professionals while maintaining the decision-making authority essential to psychiatric practice.Balance of clinical autonomy and collaborative supportImplement both evidence-based psychopharmacology and psychotherapeutic approaches, tailored to each patientMinimized administrative burden, maximized quality patient interaction time, and enhanced professional growthGrow into supervisory or leadership roles, contribute to clinical training initiatives, and participate in quality improvement projects Join a forward-thinking practice where psychiatrists are empowered to deliver care that truly reflects the complex interplay of biological, psychological, and social factors that shape mental health outcomes. Work Location: Remote, or Hybrid at our NYC Office Application Window: Until the end of May 2026 Anticipated Start Date: September 2026 - February 2027 # of Openings: 1 Job Responsibilities & Qualifications Patient Care (70%)Provide evidence-based psychotherapy and medication managementDevelop personalized treatment plans for diverse patients (50/week)Deliver care via a telehealth platform Clinical Collaboration & Development (30%)Offer guidance to peers and supervisorsParticipate in interdisciplinary team meetingsExemplify Rivia Mind's values and collaborative approach How we support you:Collaborative multi-disciplinary team of Psychotherapists, Psychiatry Nurse Practitioners, and PsychiatristsAccessible support from your MD Supervisor, Colleagues & Operational Support staffDevelopmental growth and learning opportunities across personal, professional & intellectual enrichmentTeam access to diverse resources - internal materials and recordings, UpToDate, Relias, and more! ResponsibilitiesProvide excellent quality clinical care on a frequent, recurring basis that exemplifies Rivia Mind's culture, values, and guiding principlesProvide services to a diverse demographic of patients with an average caseload of 50 patients per week / around 8-12 per day (Caseload numbers may vary based on clinical judgment, patient needs, etc.).Maintain a consistent weekly patient care schedule in alignment with Rivia Mind's standard productivity expectations. Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans.Curate comprehensive patient-centered treatment plans and provide resources as needed.Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices.Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being.Provides clinical support & counseling to diverse patient populations in a tele-health environment.Provide clinical guidance and valued input to patients and peers.Comply with clinical standards and adhere to timely and thorough session note documentation. (i.e. Notes submitted by EOW)Participate in and support routine and ad-hoc clinical-wide meetings and internal trainings to foster an engaging and continuous learning team environment.Be an ambassador of Rivia Minds culture by exemplifying our values and working with our mission at the forefront.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential.Provide support to Psychiatric Supervisors as needed for coverage and other administrative tasks.Perform other related role and team function duties as assigned by department and group leaders. Qualifications, Skills & Attributes Required Education Level: Doctorate Education Details:Earned a Doctor of Medicine degree from an accredited schoolCompleted a Psychiatry residency program, completing diverse rotations including Primary Care within the training programCompleted a fellowship in Adult PsychiatryAdditional residencies appreciated are: Neurology, Internal Medicine, and Obstetrics-Gynecology Licensure/Certification RequirementsActive and in good standing license for at least one of these states:New York, New Jersey, Connecticut, Florida, or Massachusetts as a Medical DoctorAn active and unrestricted license to practice medicine and a DEA number for at least one of the states listed aboveBoard-certified in Psychiatry Additional Qualifications, Skills & AttributesIdeally, 1 (one) or more years of post-residency clinical work experience in Psychiatry across the lifespanInterest in growing into a Supervisory role within our practiceProven experience and desire to support Psychotherapy treatmentPsychotherapy Modality experience (CBT, DBT, etc.)Psychodynamic Modality experience preferredExperience working with Patients in an Outpatient settingTelehealth/telemedicine experiencePrescribes MedicationsConfidently and efficiently document concurrently within patient sessionsExcellent clinical knowledge and communication skillsPatient EducationDiagnosis and Treatment PlanningProficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software, and EHR platforms when applicable)Intermediate computer skills and technical aptitude required Benefits Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. Learn more here. 3 weeks of front-loaded PTO + 9 paid holidaysAnnual office closure (Dec 25–Jan 1)Annual Impact Days for volunteering or professional development401(k) with employer matchReferral bonus potentialAnnual Continuing Education (CE) Stipend + Flexible Benefit ReimbursementMedical, dental, and vision insurance — with EAP and additional wellness programsVoluntary benefits, HSA, DCA, FSA (based on plan), transit & parking optionsBereavement leave (including pet bereavement) We're a community of clinicians and care-minded professionals who believe in sustainable practice, personal growth, and compassionate support. Come thrive with us. Compensation & Employment Details Pay Range: $220,000 to $2750,000 base salary Pay Type: Salary Bonus Terms: Our compensation package includes a base salary based on compensable factors. Additionally, clinicians are eligible for quarterly bonuses of up to $2,000 (up to $8,000 annually), awarded based on defined metrics related to clinical excellence and care model performance. Department: Psychiatry Supervisor: Medical Director Supervisees: None Employment Status: Full Time Exemption Status: Exempt W-2 Work Schedule We collaborate with each provider to determine a mutually beneficial and sustainable schedule. Our focus is to develop a supportive schedule that meets both the needs of our patients and the providers' preferences. Your schedule will be determined with you before starting the role. Our operating hours are M-F: 8 am to 8 pm and Saturday: 9 am to 5 pm, but we do allow a schedule to have a start as early as 7 am, and end as late as 9 pm M-F.In-office day is based on availability if hybrid work is preferredInclude at least four(4)+ hours within your schedule, which should be after 5 pm on a weekday or have hours on the weekend. On-call is not required, but checking and responding to emails on unscheduled days is required unless on PTO.Having a consistent weekly schedule is necessary, but start and end times per day can be different each day of the week, as a set recurring schedule. We appreciate the dedication and care our providers bring to their work and the patients they serve. Occasional flexibility may be needed to accommodate patient needs or support the growth of your caseload, such as scheduling initial consultations, managing urgent concerns, coordinating care with the broader team, and completing other responsibilities. Please feel free to discuss this with the recruiter during your first interview to understand the flexibility and requirements further. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .