Mentor Coordinator
14 days ago
Orlando
Job Description Under the direction of the Center Director, the Mentor Coordinator is responsible for overseeing the local-level mentoring program. The Mentor Coordinator is responsible for recruiting, training, and retaining mentors and volunteers. In conjunction with the Center Director, the Mentor Coordinator will network to establish strong community, corporate, and school relationships and partnerships, identifying resources that serve participants and their families. The Mentor Coordinator will develop and implement comprehensive recruitment strategies and outreach activities to educate the community about the U.S. Dream Academy and its various volunteer opportunities. To perform this job successfully, the Mentor Coordinator must be able to perform each essential duty with experience. Principal Duties and Responsibilities Community Outreach Actively participate in community networking and corporate organizations (e.g., NAACP, Rotary Club) to build the Dream Academy brand within the community. • In conjunction with the Center Director, manage relationships with community partners, including cultivating new partnerships, maintaining regular communication with existing partners, and coordinating presentations with partners for family outreach events and special student events., • Recruit and screen potential mentors and other volunteers in accordance with Dream Academy policies and procedures., • Proactively contacting potential mentors and guiding them through the commitment process., • Develop quarterly mentor recruitment strategies that utilize social networking technology, such as Facebook or Twitter, to ensure a sufficient number of mentors to keep the center fully matched., • Collaborate with the Center Director to develop strategic action plans that address local barriers to quality mentor programming., • Utilize industry best practices to develop retention initiatives that ensure 75% of mentors attend monthly meetings and complete the one-year mentor commitment, and encourage 33% of mentors to participate in multi-year mentorship., • Network to build partnerships with churches, corporations, civic organizations, and colleges, specifically for recruiting volunteers and mentors., • Provide quarterly supplemental mentor training in accordance with Dream Academy procedures., • Effectively utilize youth development strategies to promote positive behavioral management among students., • Communicate all concerns regarding mentor(s) and/or mentee(s) to the Center Director., • Model positive behavior for mentees, mentors, and volunteers, including patience, kindness, and encouragement., • Conduct appropriate screening, orientation, and training to utilize each volunteer effectively within the center, based on their area of interest, skills, and experience, to provide daily after-school support beyond mentoring., • Utilize Dream Academy matching criteria, mentor interviews, and personal knowledge of Dream Academy participants to determine suitable mentor-mentee matching pairs., • Actively support mentor matches, which include connecting with mentors during each visit, reviewing Mentor Session Reports, supervising mentor matches, and engaging mentors who miss mentoring sessions., • Complete Mentoring Monthly Status Report, • Ensure that Mentor matches use the DreamJourney curriculum and/or DreamCommunity curriculum during mentoring sessions., • Oversee structured match ending process, including coaching mentor and mentee through the match closure process, and conducting exit interviews., • Conduct meticulous weekly documentation of all aspects of the mentor management process, including recruitment, training, match management, retention, and the use of MentorCloud., • Collaborate with the Center Director to gather information in preparation for quarterly narrative reports on the mentor program's progress., • Assist Center Director with special projects/events during program and summer hours as needed., • Meet or exceed previously expressed goals for professional development., • Accept constructive feedback and correction from the supervisor and seek to enhance competencies in stated areas., • Consistently attends all three days of semi-annual National Staff Training., • Actively assist with special fundraising events and planned giving projects in support of the Center’s local fundraising initiatives., • Utilize time effectively while balancing both team and individual responsibilities., • Must be passionate about youth development, and support and work with youth in high-risk communities and their families., • Must have personal transportation and an active/non-suspended driver’s license., • Must be proficient in using PowerPoint at a high level., • Must have a lot of internal initiative and not be distracted by rejection., • Must have outstanding interpersonal and communication skills, and be able to effectively communicate in a public forum with a diverse population, conveying competence and passion about the mentor/volunteer program., • Flexible and able to work the hours necessary to complete all assignments according to agreed-upon timelines, and can demonstrate leadership ability when an assignment or deliverable needs to be renegotiated., • Organized, efficient, and able to successfully function in a fast-paced and demanding work environment supporting multiple key staff., • Exceptional ability to write clearly, effectively, and informatively, demonstrating accuracy and thoroughness., • Understand issues surrounding incarceration and the impact on families., • Working knowledge of best practices in the fields of Standards of Mentoring, mentoring programs, volunteer management, and youth development., • Able to effectively manage competing demands, multiple tasks/projects, and meet deadlines on time and within budget., • Ability to skillfully create and present PowerPoint presentations using MS Office applications, database, and spreadsheet software., • Proficient in internet navigation and social networking technology., • Proficient in data collection, data entry, and documentation., • Possess critical thinking skills to analyze, proactively question, and offer recommendations., • Bachelor’s degree in Psychology, Education, Social Work, Communications, or related field., • Minimum of three (3) years of successful volunteer recruitment and management experience (Education can be substituted for experience)., • Experience working in a youth-supporting environment; familiarity working with elementary and middle school children in high-risk urban communities is highly desired., • Highly proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook)., • Required to sit and/or stand for long periods of time. Supervisory Responsibilities None. Job Type: Full-time / In-person Salary: $45,000 – $55,000 per year, depending on experience and qualifications Benefits: • 403(b) retirement plan with employer match, • Employer-subsidized health, dental, and vision insurance, • Flexible spending accounts, • Company-paid life and disability insurance, • Paid time off / Paid holidays, • 8-hour shift, • Day shift, • Volunteer management: 2 years (Required), • Recruiting: 2 years (Required), • Driver's License (Required), • Orlando, FL (Required) Employer’s Rights This position description provides a general overview and may not list all the duties of the job. Your supervisor may ask you to perform other duties related to your position and based on organizational priorities. You will be evaluated in large part based upon your performance of the deliverables and tasks listed in this position description. The employer retains the right to revise this position description at any time. The position description is not a contract for employment; either you or the employer may terminate employment at any time, for any reason. The purpose of this position description is to provide you with a clear idea of the role and responsibilities for this position. The employee is expected to adhere to all company policies and to act as a role model in adhering to company policies and procedures.