Sales and Customer Service Representative
13 days ago
Charlotte
Job DescriptionA Successful FASTSIGNS Customer Service Representative Will: • Be the initial point of contact for both current and prospective customers in our FASTSIGNS Center., • Learn to prepare estimates, create work orders, and ensure timely delivery of finished projects., • Participate in daily team meetings, support execution of business and marketing plans, and contribute directly to the success of the FASTSIGNS Center., • Work with customers through multiple channelsemail, phone, in person, and occasionally at their place of business., • Build long-lasting relationships by turning prospects into loyal, repeat clients., • Proactively follow up on inbound leads, online inquiries, and open estimates to convert opportunities into sales., • Make outbound follow-up calls to dormant accounts and past customers to generate new business., • Maintain an active sales pipeline inside the CRM by logging interactions, updating opportunities, and progressing deals.Ideal Qualifications for FASTSIGNS Customer Service Representative:, • 23 years of retail, counter sales, or inside sales experience preferred., • High school diploma or equivalent., • Outgoing, responsive, eager to learn, and able to build strong customer relationships., • Excellent listening, communication, and organizational skills., • Comfortable working in a fast-paced environment and managing multiple projects at once., • Ability to work under pressure while producing high-quality, accurate work.Are You the Right Fit? Do you enjoy working with people? Do you love helping customers solve problems and find the right solutions? Are you looking for a role that offers ongoing learning, skills growth, and a clear career path? If so, we want to meet you. Join the ever-growing sign and visual communications industry and become part of the FASTSIGNS Independence team. Apply today!