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Participates in departmental performance improvement activities, i. Attends all mandatory meetings, in-services and staff meetings as required, actively participates in other departmental professional de. Participates in problem identification and resolution.

Job Description Medical Sales Lead - Los Angeles, CA Compensation: $35 to $38 per hour plus commission For any medical certification (RN, MA, etc.) additional salary incentives are available for minor patient care roles. Overview: Nexus HR is seeking a talented Medical Sales Lead, who will also serve as a Patient Care Coordinator, to join a reputable mental health and infusion therapy clinic in Los Angeles, CA! About the Job In this role, you will be fielding phone calls and web contact leads, calling, selling, explaining our services, and attempting to convert these leads to active patients in our medical clinic. The clinic’s wheelhouse is the dynamic and advantageous field of Ketamine Infusion Therapy, and this clinic is at the top of the field, with patient outcomes being the best in the nation. You will be an integral part of offering live-altering relief to people who have struggled for decades! You would also serve as a key point of contact for patients, ensuring a seamless and positive experience throughout their journey with us. As a team member, you will focus on selling our programs, patient communication, scheduling, administrative coordination, and customer service. Duties and Responsibilities: * Field and convert potential patient inquiries into converted patients with scheduled treatments * Work together with our Medical Director to provide and facilitate phone consultations with potential patients * Utilize, manage, organize, implement, and maintain real-time workflow with our CRM (Go High Level) * Handle customer inquiries and complaints * Provide information about the products and services * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services * Scheduling patient visits and answering questions, including ownership of billing and pre-appointment preparation * Managing patient accounts with contact information, insurance, and financial information confidentially * Collecting patient’s payments and balances * Complying with health care regulations and ensuring patient confidentiality Qualifications: * Minimum 3 years experience working in a clinical, health care setting, including medical sales * Previous experience in customer service, sales, or other related fields * Previous experience in medical office administrative duties * Experience working with an EHR – DrChrono – strongly preferred * Ability to build rapport with clients * Ability to prioritize and execute in real-time. * Significant organizational skills and multi-tasking ability are a must. * Positive and professional demeanor * Excellent written and verbal communication skills

Job Description At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit . Company Overview: Habitat Health was founded in 2023 to deliver fully integrated health and social care to older adults on Medicare or Medicaid who wish to remain living independently in their homes and communities. The company operates its model through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with local community partners. For these older adults, Habitat Health has the opportunity to significantly improve clinical outcomes, extend lives and preserve families – whether of kin or of choice. More than 2.2 million Americans could benefit from being enrolled in a PACE program, yet less than 5% of eligible Americans are enrolled today. Habitat Health has been designed to address challenges that have kept the PACE program subscale. The company will serve older adults in partnership with local care partners, beginning first in California with Kaiser Permanente, and then nationally. The company is supported by Kaiser Permanente, Town Hall Ventures, and New Enterprise Associates. For more information, go to . At Habitat Health, we believe aging should be joyful, independent, and supported by compassionate care. We provide medical services at our centers, extend care into the home, and offer additional support like transportation and wellness programs. Our participant-facing clinical roles are at the heart of this mission. Whether you're an experienced clinician or ready to take the next step in your career, these roles offer a unique opportunity to make a meaningful impact in the lives of older adults—every single day. Upcoming Participant-Facing Clinical Roles: • Physical Therapist, • Occupational Therapist, • Personal Care Attendant, • Home Care Coordinator (RN), • Enrollment Nurse (RN), • Registered Dietitian, • Medical Assistant, • RN Care Manager Our Team Member Experience: Here at Habitat Health, we know how important it is to have more good days. We want you to show up as your authentic self and feel supported on both good and not-so-good days. We encourage our employees to embrace their well-being practices both at Habitat and at home (in their personal lives). Our values-based and mission driven culture is embedded into all we do and how we designed our employee experience. We proactively seek out feedback from our teams on how we are showing up as an organization, and how we can do better. Our comprehensive benefits package allows for our employees to enjoy paid time off to spend with their families and community, prioritizing self-care, health and mental health. By investing in our employee's wellness, we create a climate where you can be your best, for yourself, the team and our participants. • Paid Time Off, • Sick Time, • 10 Company Holidays (inclusive of 2 floating holidays), • 401k with 3% match, • Medical (Kaiser and Aetna), Dental and Vision Insurance, • Health Savings Account with employer match, • Flexible Spending Accounts, • Employee Assistance Program (EAP), • Short and Long Term Disability, • Voluntary Life Insurance, • 12 weeks paid parental leave for birthing and non-birthing parents Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or a declination form with masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at . Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option: .