Outreach Specialist
2 days ago
San Diego
Job DescriptionDescription: This job description is intended to be a general statement about this job and is not to be considered a detailed assignment. It may be modified to adjust for necessary changes. Salary Range $40k to $50k. Job Summary Provide direct information, education, and referrals to individuals and groups in target population as required by program and/or as directed by Program Manager. Work with other program staff, Christie’s Place staff and community partners. Essential Job Functions • Conduct outreach and provide HIV health education, HIV testing, counseling, and/or linkage services to individuals living with and/or vulnerable for HIV infection or transmission, • Work with individuals to assess individual risk and needs, and provide necessary referrals to successfully link Individuals to support and care services, • Complete required internal and external program reporting, such as progress and final reports, • Complete and maintain all client files, documentation and follow up within 3 business days of encounter, with exception when agreed upon by manager, • Oversee completion of program objectives and recommend changes in scope as needed, • Serve as liaison and assist with collaborative support activities with community agencies, local government representatives and other Christie’s Place project staff, • Attend meetings, as needed, • Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops, • Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization, • Encourage clients’ choice and voice in their care and treatment, • Participate in and emphasize a team-based approach to client services, • Include client feedback and participation in programmatic design and evaluation when appropriate, • Participate in evidence-based counseling/education (motivational interviewing, coaching) regarding the impact of trauma, stigma, discrimination, and other various topics and their relation to disease management, • Empower and encourage clients and families in self-management, self-efficacy and behavior change, • Be mindful of environment and aware of the potential impact of trauma when meeting with community members, • High school graduate or equivalent, • Minimum of two years experience in community education, • Valid California driver’s license, current auto insurance, and reliable transportation, • Associate’s or bachelor’s degree in related field with work or volunteer experience in community education, • Ability to present information accurately and effective both orally and in writing to individuals and groups, • Ability to create a comfortable, supportive learning environment, • Ability to interact with all Christie’s Place personnel and the public in a professional manner, • Knowledge of computer functions, Internet use, MS Office, data entry, • Ability to work independently, take initiative, and be proactive, • Ability to analyze, prioritize and meet deadlines, • Ability to track and manage time effectively, • Strong organizational, interpersonal relationship and leadership skills, • Ability to handle confidential materials and information in a professional manner, • Excellent customer service skills and commitment to providing the highest level of customer satisfaction, • Excellent clerical, data collection, report preparation and organizational skills, • Sufficient verbal and writing skills necessary for communication with clients, providers and staff, • Ability and willingness to meet the organization’s attendance and dress code policies, • Good verbal and written skills necessary for communication with clients, providers and other staff, • Ability to sit and/or stand for long periods of time, • Ability to reach, bend, climb, stoop and lift and carry up to 25 lbs. of materials in the performance of essential job functions, • Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, and to write notes as needed, • Speaking and hearing ability sufficient to handle conversations via phone and in-person, with clients and staff, • Normal, climate-controlled office environment, • The work area is adequately lighted, heated and ventilated, • The work environment involves everyday risks or discomforts which require normal safety precautions typical of an office setting, e g , practice use of work safety in using equipment, avoidance of trips and falls, observance of fire regulations, use of universal infection control precautions, etc., • May be exposed to clients with infectious diseases when in the clinic or in the community environment, • Maintain current knowledge of policies and procedures as they relate to safe work practices, including emergency and evacuation plans and other pertinent safety regulations, • Follow all safety procedures and report unsafe conditions, • Ensure staff participates in appropriate training programs related to safety and risk management issues. Keep records of these trainings, • Use appropriate body mechanics to ensure an injury free environment, • Be familiar with location of safety information, nearest fire extinguisher and emergency exits, • Properly use ergonomic material and equipment provided for a safe working environment, • Maintain privacy of all client, employee and volunteer information and access such information only on a need to know basis for business purposes, • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent or unlawful behavior or activityRequirements:, • Ability to present information accurately and effective both orally and in writing to individuals and groups, • Ability to create a comfortable, supportive learning environment, • Ability to interact with all Christie’s Place personnel and the public in a professional manner, • Knowledge of computer functions, Internet use, MS Office, data entry, • Ability to work independently, take initiative, and be proactive, • Ability to analyze, prioritize and meet deadlines, • Ability to track and manage time effectively, • Strong organizational, interpersonal relationship and leadership skills, • Ability to handle confidential materials and information in a professional manner, • Excellent customer service skills and commitment to providing the highest level of customer satisfaction, • Excellent clerical, data collection, report preparation and organizational skills, • Sufficient verbal and writing skills necessary for communication with clients, providers and staff, • Ability and willingness to meet the organization’s attendance and dress code policies, • Good verbal and written skills necessary for communication with clients, providers and other staff, • Familiar with operation of telephone, fax and copier equipment, • Ability to sit and/or stand for long periods of time, • Ability to reach, bend, climb, stoop and lift and carry up to 25 lbs. of materials in the performance of essential job functions, • Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, and to write notes as needed, • Speaking and hearing ability sufficient to handle conversations via phone and in-person, with clients and staff, • Eye/hand coordination, hearing and visual acuity necessary for driving safely