Air and Ocean Import Agent
19 hours ago
Queens
About the Role: Our client are seeking an experienced Air & Ocean Import Agent to join their well-established international freight forwarding operation in Queens, NY. This role is ideal for a detail-oriented import professional who thrives in a fast-paced environment and has hands-on experience managing international air and ocean import shipments from origin through final delivery. Key Responsibilities • Manage end-to-end air and ocean import shipments, including FCL, LCL, and air freight, • Coordinate closely with overseas agents, airlines, steamship lines, truckers, and warehouses, • Prepare and review import documentation (HBL/MBL, arrival notices, ISF, customs paperwork, etc.), • Track shipments and proactively communicate updates to customers, • Ensure compliance with U.S. Customs, TSA, and other regulatory requirements, • Resolve shipment issues, delays, or discrepancies efficiently and professionally, • Handle billing, cost validation, and file profitability, • 3+ years of experience handling air and ocean import operations, • Strong knowledge of international freight forwarding and import procedures, • Experience working with U.S. Customs processes (customs brokerage experience a plus), • Excellent organizational skills and attention to detail, • Strong communication and customer service skills, • Ability to manage multiple shipments and deadlines simultaneously, • Competitive base salary of $65,000–$70,000, depending on experience, • Performance-based bonus, • Stable, established company with long-term growth opportunities, • Collaborative team environment, • Full benefits package (medical, PTO, holidays, etc.)