Associate (Bakersfield, CA Store)
26 days ago
Bakersfield
Job Description TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers. You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated. Job Duties: • Perform face-to-face quality sales at various field locations, and the retail store, • Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP), • Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers., • Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions, • Process top-up payments, devices, and accessory purchases, • Follow proper cash handling procedures and accurate cash reporting, • Available to work flexible hours including evenings, weekends, and holidays, • Help maintain presentable field set-ups by displaying all products, • Assist in keeping track of physical inventory and providing daily reports of sales activity, • Achieve and exceed monthly individual sales goals, • Complete special projects and perform other duties as assigned by manager, • Handle and resolve customer service issues, • Other duties as assigned, • Education Level: High School Diploma, GED, • 1 - 2 years of face-to-face customer service, • Basic computer knowledge and basic knowledge of using a tablet, • Dependable transportation, • 1 - 2 years' sales experience, • Fully Bilingual (Spanish/English), • Telecommunications background, • Works well under pressure within a competitive team environment, • Primarily work outdoor/field locations, • Ability to stand/sit for long periods of time, • Ability to travel to field locations assigned., • Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc., • Work outdoors for special events, • Must be able to type on a computer keyboard or tablet, • Must be able to lift/move 30 pounds, • Must be able to drive a vehicle, • 401(k), • 401(k) matching, • Medical insurance, including PPO & HSA, • Dental insurance, • Vision insurance, • Flexible Spending Account(s), • Free Life & Long-Term Disability Insurance, • Free Identity Theft Protection & Travel Assistance, • Access to corporate discount program, • Flexible schedule, • Paid time off (sick, bereavement, and Flex PTO), • Parental leave