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Position Title: Service Technician II Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Technician Location Name: Falso Location Address: 6019 Corporate Dr, East Syracuse, NY 13057 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position), • Our Top Technicians earn over $100,000, • Generous PTO provided, • 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays), • 29 paid days off after your 2nd year of employment, • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S., • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs, • Company-provided smart phone, tablet, uniform plan, and tool replacement program, • Well make you better at what you do with our internal Training Academy, • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions, • Company-paid employee Life Insurance with options for YOU and your Family!, • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Works under minimal supervision to perform residential and/or light commercial service and maintenance calls, • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner, • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner, • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks, • Completes routine maintenance and equipment cleaning as needed or required, • Responsible for delivery and removal of parts and equipment needed to complete service work, • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer., • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability, • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction, • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit., • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for, • Represents the company professionally, honestly, and ethically in all business matters and activities, • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed, • Performs similar/other duties as needed or assigned, • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately, • Reportsanycontraventionoflegislationorcompanypolicy, procedureorprogramtodirectsupervisor/manager immediately, • Corrects substandard acts or conditions within area of control, • Usesandmaintainsappropriatepersonalprotectiveequipment(PPE) asprescribedbycompanyprogram(s) or procedure(s), • Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn, • Complies with the general rules as prescribed by company program(s) procedure(s), • Operates devises or equipment as prescribed by company program(s) or procedure(s), • Participates in any safety initiatives, teams, or committees, • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately, • Providesinputondevelopingsafety initiatives and plans toeliminateexposuresthatcouldcauseaccidents, • Does not perform act that may endanger the safety or well-being of others, • Does not engage in any pranks, contests, or rough boisterous behavior, • High school diploma or GED with additional training and 2+ years experience in HVAC with technical training certification required, • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area, • EPA and safety certifications required, • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories, • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment, • Proficient and able to operate all necessary tools and equipment to perform various service projects, • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment, • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision, • Proficient and able to install a basic duct fitting, • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision, • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns, • Effective and efficient time-management and organizational skills, • Valid drivers license with acceptable driving record, • Available to work flexible hours and on-call shifts as needed, • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl., • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas, • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt, • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception

Position Title: Service Technician II Reports To: Field Supervisor or General Manager Status: Full-time, Regular position Category: Technician Location Name: Falso Location Address: 6019 Corporate Dr, East Syracuse, NY 13057 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position), • Our Top Technicians earn over $100,000, • Generous PTO provided, • 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays), • 29 paid days off after your 2nd year of employment, • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S., • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs, • Company-provided smart phone, tablet, uniform plan, and tool replacement program, • Well make you better at what you do with our internal Training Academy, • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions, • Company-paid employee Life Insurance with options for YOU and your Family!, • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work Position Summary: Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: • Works under minimal supervision to perform residential and/or light commercial service and maintenance calls, • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner, • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner, • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks, • Completes routine maintenance and equipment cleaning as needed or required, • Responsible for delivery and removal of parts and equipment needed to complete service work, • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer., • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability, • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction, • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit., • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for, • Represents the company professionally, honestly, and ethically in all business matters and activities, • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed, • Performs similar/other duties as needed or assigned, • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately, • Reportsanycontraventionoflegislationorcompanypolicy, procedureorprogramtodirectsupervisor/manager immediately, • Corrects substandard acts or conditions within area of control, • Usesandmaintainsappropriatepersonalprotectiveequipment(PPE) asprescribedbycompanyprogram(s) or procedure(s), • Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn, • Complies with the general rules as prescribed by company program(s) procedure(s), • Operates devises or equipment as prescribed by company program(s) or procedure(s), • Participates in any safety initiatives, teams, or committees, • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately, • Providesinputondevelopingsafety initiatives and plans toeliminateexposuresthatcouldcauseaccidents, • Does not perform act that may endanger the safety or well-being of others, • Does not engage in any pranks, contests, or rough boisterous behavior, • High school diploma or GED with additional training and 2+ years experience in HVAC with technical training certification required, • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area, • EPA and safety certifications required, • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories, • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment, • Proficient and able to operate all necessary tools and equipment to perform various service projects, • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment, • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision, • Proficient and able to install a basic duct fitting, • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision, • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns, • Effective and efficient time-management and organizational skills, • Valid drivers license with acceptable driving record, • Available to work flexible hours and on-call shifts as needed, • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl., • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas, • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt, • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception

Job Description • We are hiring immediately for full time SHIFT SUPERVISOR positions., • Location: Upstate University Hospital - 750 East Adams Street, Syracuse, NY 13210 Note: online applications accepted only., • Schedule: Full time schedule. Days and hours may vary. Must be able to work every other weekend. More details upon interview., • Requirement: Prior supervisory experience preferred. Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012. Job Summary Summary: Directs the activities of associates during a specific shift and ensures that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: • Provides training and creates work schedules., • Evaluates the performance of workers, rewards high performers and disciplines associates who fail to meet reasonable standards of performance., • Prepares production or sales reports for management; ensures unit meets expectations for quality, productivity and safety., • Acts as the contact person for associates with complaints or requests for time off., • Acts as a mentor, develop employees and encouraging associates to set goals and strive for advancement within the organization., • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description ACCOUNT MANAGER, Account Services Department (This role will be based out of our Syracuse, New York office) The Account Manager helps manage and support the agency’s relationship with the client by helping to develop marketing strategies and plans. They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals. Expectations: Solutions provider. Become a client expert. Be a project expert. Contribute to ideation. Ensure clients are delivering what we need to make the idea & project successful (Briefs, reviews, approvals, etc.) Ensure flawless execution using agency resources and set processes. Responsibilities: • Work with agency teams/SMEs to develop marketing strategies and tactics that ladder directly to client objectives., • Exercise discretion and independent judgment with respect to possible courses of action and make appropriate decisions or recommendations., • Disseminate all client briefs & directives along with corresponding Click Up tasks to ensure deadlines are met., • Conduct & organize meetings that provide solid strategy, direction & resources for the agency SME teams., • Provide an accurate record of all decisions made in meetings and ensure the individuals follow through to completion. Provide regular updates., • Develop project budgets/ estimates as needed., • Manage the overall development and execution of assigned plans and programs- including internal creative process from brainstorming through production and delivery., • Organize and lead weekly status meetings for all active projects., • Obtain client approval for all creative materials., • Serve as the primary day-to-day contact with client/s on assigned projects., • Identify new growth opportunities to increase the level of service provided to assigned client/s., • Maintain a dependable system of communication with client, ensuring that information flows between client and agency on an appropriate, timely and regular basis., • Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed., • Produce and present client-ready decks and reports for meetings and presentations., • Keep PHG leadership teams aware of all successes and challenges associated with assigned clients., • Maintain a solid understanding of the client’s business objectives, marketing objectives and competitive landscape., • 3+ years of agency experience in an account management role, • Bachelor’s degree in advertising, marketing, business or related degree required, • Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies, • Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications, • Ability to communicate effectively, both orally and in writing, • Ability to read, write, analyze and interpret general business periodicals and professional journals, • Ability to write reports and business correspondence, • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public, • Ability to analyze and solve problems, • Excellent organizational skills, • Excellent attention to detail The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years. We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one. WHY PHG? For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world — all from right here in Upstate New York, and in some cases, from the comfort of your home. You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that — a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to. Some of our comprehensive and competitive benefits include: • Hybrid work – split your week between working in our office or at home, • Generous PTO policy, including flex time, • Paid parental leave, • Medical, vision, dental benefits, • Resources for savings and investments such as our 401(k) plan with company match, • Company-sponsored events and swag, • Dog friendly work environment OUR HIRING PHILOSOPHY At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team, and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. You'll be glad you did — and we will too. We'd like to know more about you and why you're interested in PHG. Please be sure to include a cover letter with your resume submission. Powered by JazzHR Nf9EUAbhwS