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Job DescriptionSalary: 110,000-160,000 Plaster Group LLC is a business management consulting firm located in Seattle. We are currently looking to expand our team of Agile consultants. The ideal candidate will have strengths in organizational development, cultural change, conflict management, and both individual and team coaching. Previous experience working as a Scrum Master or Product Owner a plus. Agile certifications preferred. Responsibilities / Activities • Train team members on Agile process and methodologies. Provide objective guidance free of personal or political bias, • Understand goals of project, create Agile development strategy, assist in developing project planning and strategy, • Coach and mentor team on Agile process to improve understanding and efficiency; Answer questions that may arise, • Improve delivery team effectiveness through analysis, teaching, facilitation, and impediment removal, • Provide strong mentorship: focus on team members and continuous improvement. Create an environment that allows for meaningful collaboration, • Assess agile maturity of teams and coach to higher level of maturity at a sustainable pace, • Communicate with stakeholders to address Agile knowledge gaps and support agile effectiveness, • Identify and mitigate project risks, • Help product owner write user stories as needed, • Assist teams in estimating user stories Desired Skills / Experience • Bachelors degree in computer science, business administration, or equivalent experience, • Past experience implementing Agile techniques in different cultures and environments, • Has successfully run Agile projects of varying size and complexities, • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency, • Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in Agile, • Knowledge of different Agile approaches (XP, Kanban, Crystal, FDD, etc.), • Respect for the individual and their contributions, • Actively listens to client and teammates; makes others better, • Critical thinker, • Positive attitude in challenging environments Plaster Group, LLC is proud to offer a robust benefits package to support the well-being of its employees and their families. Our benefits package includes the following: • 100% employer-paid premiums for medical, vision, and dental coverage for employees and their eligible family members., • 100% employer-paid premiums for Life, AD&D, Short term, and long-term disability insurance for employees, • 401k plan, with 3% employer matching., • Employer contributed HRA (Healthcare Reimbursement Account) with preloaded funds for healthcare expenses such as copays, prescriptions, etc. Employees may contribute additionally towards their healthcare spending using pretax dollars via FSA (Flexible Spending Account), • Dependent Care Flexible Spending program that allows you to contribute pretax dollars for childcare expenses, • Annual bonuses on hire date anniversary, • Generous time off of 4 weeks, accrued over time, annually, • 10 paid holidays, which includes 1 Floating Holiday, • Annual Training & Development reimbursement program, plus an additional 16 hours of time off to take the training, attend the conference, etc., • Annual Health & Wellness reimbursement program, • Monthly technology allowance automatically added to your paycheck Plaster Group is an equal opportunity employer and committed to a culture of inclusion and diversity. We do not discriminate against a job applicant or an employee on the basis of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability, genetic information or protected veteran status.

Location: Hybrid in Seattle, WA (3 days onsite) Duration: 18-month contract, possible extensions Pay Rate: $50.00-58.33/hr, depending on experience Principal Duties and Responsibilities: · Performs Scrum Master duties for 2 to 3 scrum teams. · Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectives). · Coaches the team in scrum framework and in self-management and cross-functionality. · Facilitates internal communication and effective collaboration utilizing JIRA, Confluence and MS Teams. · Works with product owners and business analysts to ensure the backlog is in a perpetual ready state and prioritized to cover 2 to 3 sprints of work. · Removes impediments to the Scrum Team’s progress and escalates issues and risks to the Program Manager, Product Owner, and Technology Manager. · Ensures deliverables are up to quality standards at the end of each sprint. · Maintains key metrics and monitors the team’s performance for each sprint. · Creates and delivers workstream reports for business and Tech stakeholders. · Supports the product owner with the quarterly planning process. · Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the teams. Guides the teams to higher scrum maturity. · Manages conflict resolution within the teams. · Support development and maintenance of relevant process documentation. Top 3 Hard Skills Required + Years of Experience: · Strong experience working in an Agile environment and performing the Scrum Master role (3 to 5 years) · Ability to coach multiple teams in scrum framework, self-management, and cross-functionality (3 to 5 years) · Strong knowledge of JIRA and Confluence (3 to 5 years) Qualifications, Skills, Experience and Personal Requirements: · Bachelor’s degree in IT, Project Management, or related discipline. · Ability to understand and navigate complex processes. · Familiarity with project management processes and tools. · Strong experience working in an Agile environment. · Excellent knowledge of the scrum framework and artifacts with the ability to effectively apply them to maintain high performance teams. · Ability to coordinate people and projects across 2 to 3 scrum teams concurrently. · Experience with JIRA and Confluence software is required. · Ability to work collaboratively in a dynamic and fast-paced environment, managing multiple priorities · Strong analytical, problem solving and root cause identification skills. · Excellent communication skills - interpersonal, written and verbal. · Excellent listening and facilitation skills; the ability to sense organizational vibrations. · Coaching and mentoring skills, especially influencing others to move toward a common goal or vision. · Entrepreneurship and resourcefulness – an initiative-taker. · Self-awareness, with a desire for constant self-improvement. · Must be a collaborator and able to work with and through others. · Knowledge of MS Office (Word, Excel, and PowerPoint). Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job DescriptionOverviewAt TurnPoint, a leading Managed Service Provider (MSP), we are pioneering innovative technical solutions that are transforming the ways businesses operate. Are you someone with a background in customer service looking to break into technology? This role at a fast-paced, boutique IT firm may be for you. No previous tech experience is required, just enthusiasm for technology and a desire to help solve issues. We will provide you with the tech training necessary to succeed at TurnPoint, in this role and beyond. You will function as the administrative point person on the TurnPoint Service Desk team for this client, including: leading meetings with this client's stakeholders, reviewing tickets to identify items needing escalation/attention (and any roadblocks), escalating VIP tickets, and just generally keeping our talented team of professionals set up for success. You will work hand-in-hand with the scrum master, project managers and technicians, and even senior leadership as necessary. You will be in charge of escalating key executive and tech issues appropriately to managers. We anticipate that 80% of your time will be focused on this specific client. Required Infrastructure: This is a work from home role, and we require employees to have the following (at their expense) • Home (fixed) internet with an upload speed of at least 20Mbps, • Either an iPhone capable of running the latest version of iOS or an Android device running either the current version of Android or the previous version of Android (versions Android 15 and 16 at this time)., • A mobile data plan with voice, text, and data and hotspot functionality (as a backup to your fixed broadband).Key TechnologiesExperience Preferred, • Windows 11+, • Windows Server 2022+, • Apple Operating Systems, • Microsoft 365, including Microsoft Teams and Microsoft Outlook, • Asana, • AirtableKey Responsibilities, • Customer Service Responsibilities: 60%, • Project Management:30%, • Leadership: 8%, • Special Requirements: 2%Customer Service Responsibilities: 60%, • Triaging customer requests over email and phone, • Dispatching tasks to colleagues, • Scheduling work with customers, • Perform tech tasks as self-assigned and assigned by tech managers (and ancillary procurement tasks as necessary), • Consulting with customers to determine the severity and impact of their issues, • Act as liaison between clients and technical staff., • Function as client interface on phones and ticket thread intake including:, • Provide support Monday – Friday, 8AM-5PM PT and rare after hours work as required., • Proactively identify, prioritize, diagnose, troubleshoot customer service issues and escalate accordingly., • Maintain awareness of current work and status, managing tasks through to successful closure., • Create tasks, to contribute to client onsite visits and related meetings., • Effectively utilize online tools: ZenDesk, Asana, Airtable, OneNote and other tools as required., • Monitor and update all assigned tickets on a daily basis., • Record and document tech processes to contribute to TurnPoint Tech Manual.Projects: 30%, • Prepare for and run client meetings, ensuring that the appropriate technical resources from TurnPoint are on those meetings., • Ensure that the clients inventory stays up to date and that we are being proactive about ordering equipment to stay ahead of their hiring needs., • Ensure the success of tickets and projects by helping the team plan the most efficient way of handling on-site related tasks., • In conjunction with leadership, work on various projects across departments (including operations, tech, and customer service). Leadership Responsibilities: 8%, • Exemplify and champion superior client communication and service., • Emphasize quality, continuous improvement and high performance., • Enact and champion company policies., • Track, route and redirect issues to correct resources and internal team for support., • Balance support ticket threads, task execution and project work for timely completion., • Escalate unresolved client queries to the next level of support properly and in a timely manner., • Adhere to workflow best practices: attention to detail, thoroughness and follow-through., • Train and mentor the tech team on proper customer service strategies, including issues that are specific to the client you are focused on.Special Position Requirements: 2%, • Obtain and maintain technical certifications as required., • Other duties as assigned.Physical Demands & Work Environment, • Ability to move equipment and lift 50 lbs. as required.SummaryAt TurnPoint, you'll be part of a team that values collaboration, innovation, and diverse perspectives. We believe in continuous learning and invest in the growth of our employees, including continuous growth and professional development.BenefitsOur comprehensive benefits package includes 2 weeks of paid time off, 100% employer-covered health insurance, Flexible Savings Account, 401K eligibility after 6 months, and more, and we offer flexible work arrangements.Job LocationThough our headquarters are located in Seattle, WA we are open to remote work for the right candidate.Equal OpportunityTurnPoint is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.Salary RangeCompetitive salary commensurate with experience. The salary range for this role is $45K-65K.Application ProcessInterested candidates should apply to this listing. By joining us as a Technical Account Representative, you will not just be stepping into a new job - you'll be taking a crucial role in a transformative journey, both for TurnPoint and the clients we proudly serve. If you're ready to take your customer service and technical skills to the next level in an exciting, fast-paced environment, we can't wait to hear from you. Powered by JazzHR OzwnqtB1kv

Performs Scrum Master duties for 2 to 3 scrum teams. Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectives). Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the te

Outline of the Role: The scope of work includes managing internal development teams and adhere to agile ceremonies and continuous improvement.

Outline of the Role: The scope of work includes managing internal development teams and adhere to agile ceremonies and continuous improvement.

Mandatory Skills: Scrum Master, Agile, SAFe Scrum Master. JD: Ensuring that development teams follow scrum.

Organize daily scrum, sprint planning, sprint demo and retrospective meetings.

Performs Scrum Master duties for 2 to 3 scrum teams. Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the teams. Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectiv

Performs Scrum Master duties for 2 to 3 scrum teams. Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the teams. Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectiv

Performs Scrum Master duties for 2 to 3 scrum teams. Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the teams. Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectiv

Courses or certifications in project management (e.This is an engineering program management position responsible for logistics and tactical communication between Client product engineering team and external partner contact.The applicant must be a team player with a commitment to meeting deadlines a

Performs Scrum Master duties for 2 to 3 scrum teams. Acts as Scrum evangelist and mentor, ensuring that the Scrum principles are properly and consistently practiced by the teams. Coordinate sprints and the associated scrum ceremonies (daily scrum, sprint planning, sprint review/demo and retrospectiv

Moodys North West Consulting is looking for someone passionate about changing the customer experience in the customer obsessed technology consulting industry.This role will be responsible for developing and executing on the strategy, roadmap and mobile experiences across App (IOS & Android)/ Web

Courses or certifications in project management (e.This is an engineering program management position responsible for logistics and tactical communication between Client product engineering team and external partner contact.The applicant must be a team player with a commitment to meeting deadlines a

Moodys North West Consulting is looking for someone passionate about changing the customer experience in the customer obsessed technology consulting industry.This role will be responsible for developing and executing on the strategy, roadmap and mobile experiences across App (IOS & Android)/ Web app

Please note this is the target date and is subject to change.BCforward will send official notice ahead of a confirmed start date.Contract – [FULL TIME (40 Hours a week)].Collaborate with research, engineering, and business teams to define roadmaps, milestones, and deliverables.Partner with technic

We are looking for a skilled and motivated Technical Program Manager to join our team.We are specifically looking for a candidate with experience working on early stage, cross-functional efforts working in partnership with leaders in research, hardware engineering, software engineering, product mana

Reporting to the Director of Operations, this individual is responsible for overseeing master scheduling and operational planning across all manufacturing divisions.

We are seeking a highly skilled Technical Program Manager (TPM) to lead cross-functional teams in the design, development, and deployment of products and services.This role requires both a strong technical background in IT and the Android ecosystem and exceptional program/project management expe

This is an engineering program management position responsible for logistics and tactical communication between Client product engineering team and external partner contact.The applicant must be a team player with a commitment to meeting deadlines and have an aptitude to thrive in a fast-paced multi

US Citizen, GC Holders or Authorized to Work in the U.In this role, the Technical Program Manager will support the research team that is working on the future of input and interaction for augmented reality (AR) and virtual reality (VR).This role will focus on managing cross-functional software prog

Our clients in diverse markets worldwide require high-performance, visually compelling and sustainable environments to move their enterprise forward, support their culture, engage their staff, integrate technology and drive efficiencies.As architects, designers, workplace strategists and environment

For more details, please connect with Afra Aleem at 609-371-5400 Ext 112 or email her at.Local to WA candidate required***.Three (3) to Five (5) years of experience in a project management or project coordination.Five (5) years desired; and a Bachelor's degree in education, business, technology, or

Power Marketing Project Manager.IT/OT projects for our Utility Technology Solutions team.You will coordinate across internal stakeholders and external vendors to deliver energy trading and risk management platforms for a major utility client.Manage full project lifecycle from planning through.Develo

Title: Aerospace Engineering Program Manager.Location: Hybrid in Seattle WA.Capgemini Engineering is looking for a Engagement Manager for managing projects in Aerospace and Defense Industry.The main objective is to reach operational excellence for all our projects and to ensure the right performance

Experimentation Program Manager.Agility Partners is seeking an Experimentation Program Manager.In this role, you will support experimentation for large-scale digital stores, working closely with engineering, marketing, and analytics partners to design and execute impactful A/B tests, manage experime

Location-Bellevue, Washington, United States (Need local candidate only).Prior HR/Payroll system integration experience, particularly with benefits integrations to payroll — Strong understanding of HR data collection/input processes and the translation/output of data into payroll provider-specific

Agility Partners is seeking a qualified Senior Technical Program Manager to fill an open position with a Fortune 15 company based in the greater Seattle area.This is an exciting opportunity to lead a high-impact, large-scale migration program that involves transitioning thousands of internal enginee

Job Title: Legal Integration Program Manager.Years of experience: 5-10 as a Legal PM.Maintain integration timelines and Legal milestone plans against broader integration program plans;.Coordinate Legal SME and sub-team working sessions; track action items and decisions;.Manage task dependencies, sta

US Citizen, GC Holders or Authorized to Work in the U.ABOUT THIS FEATURED OPPORTUNITY:.This role will help drive growth across our smart glasses, AR/AI product accessories, and new lifestyle collaborations in the retail/apparel space, while ensuring smooth onboarding for new partners.The ideal candi

The Project Coordinator is an integral member of the project team responsible for delivering projects of varying size and complexity.The Project Coordinator is responsible for directing, organizing and controlling project activities, under the direction of a Project Manager & the Director, Finance T

For almost 40 years, FORMA Construction Company has been serving public agencies and private businesses across Western Washington.To expand our passion for working in local communities, we are seeking a highly motivated individual to supplement our growing Project Management teams, as an Assistant P

Senior Project Manager or Vice President.The Project Manager is responsible for overseeing construction activities on assigned projects by planning, organizing, and implementing site specific safety programs, project control systems, subcontractor and supplier management, purchasing, and scheduling

For 40 years, FORMA Construction Company has been serving public agencies and private businesses across Western Washington.To expand our passion for working in local communities, we are seeking a highly motivated individual to supplement our growing project teams as a Senior Project Manager.PRIMARY

Bachelor's Degree or Master's Degree, equivalent experience for candidates who do not have a bachelor's degree.

The Project Coordinator is an integral member of the project team responsible for delivering projects of varying size and complexity.The Project Coordinator is responsible for directing, organizing and controlling project activities, under the direction of a Project Manager & the Director, Finance T

For 40 years, FORMA Construction Company has been serving public agencies and private businesses across Western Washington.To expand our passion for working in local communities, we are seeking a highly motivated individual to supplement our growing project teams as a Senior Project Manager.PRIMARY

Location-Bellevue, Washington, United States (Need local candidate only).Prior HR/Payroll system integration experience, particularly with benefits integrations to payroll Strong understanding of HR data collection/input processes and the translation/output of data into payroll provider-specific fo

Agility Partners is seeking a qualified Senior Technical Program Manager to fill an open position with a Fortune 15 company based in the greater Seattle area.This is an exciting opportunity to lead a high-impact, large-scale migration program that involves transitioning thousands of internal enginee

Title: Aerospace Engineering Program Manager.Location: Hybrid in Seattle WA.Capgemini Engineering is looking for a Engagement Manager for managing projects in Aerospace and Defense Industry.The main objective is to reach operational excellence for all our projects and to ensure the right performance

Our clients in diverse markets worldwide require high-performance, visually compelling and sustainable environments to move their enterprise forward, support their culture, engage their staff, integrate technology and drive efficiencies.As architects, designers, workplace strategists and environment

Courses or certifications in project management (e.This is an engineering program management position responsible for logistics and tactical communication between Client product engineering team and external partner contact.The applicant must be a team player with a commitment to meeting deadlines a

US Citizen, GC Holders or Authorized to Work in the U.ABOUT THIS FEATURED OPPORTUNITY:.This role will help drive growth across our smart glasses, AR/AI product accessories, and new lifestyle collaborations in the retail/apparel space, while ensuring smooth onboarding for new partners.The ideal candi

Bachelor’s or Master’s degree in Architecture, Interior Architecture, or related field.

FORMA Construction Company is seeking to supplement its team with a highly competent and motivated individual looking for a challenge and opportunity as a Project Manager.The Project Manager provides management and administrative support to the Sr.Project Manager and Superintendent to facilitate com

Our platform supercharges productivity across meetings, messages, and email, so work gets done faster, smarter, and with better focus.We integrate seamlessly with tools like Zoom, Microsoft Teams, Google Meet, Slack, and more, helping teams stay aligned and move forward, whether they're in the same

We are looking for a skilled and motivated Technical Program Manager to join our team.We are specifically looking for a candidate with experience working on early stage, cross-functional efforts working in partnership with leaders in research, hardware engineering, software engineering, product mana