Trabajos senior sales manager en Newark, New Jersey - Page 12Crear alertas

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox is looking for a strategic, data-driven, resourceful, and collaborative member to join our team as Manager Customer Insights & Promotions. This role will own the: • End-to-end insights process, by establishing brand tracking systems, member and non-member surveys, translating data into actionable strategies, collaborating cross-functionally to integrate insights into decision-making, and serving as a strategic thought partner to the leadership — to champion the voice of the member across the organization Responsibilities • Insights Process: Support the end-to-end member and non-member insights process — from defining research needs through primary, secondary, and syndicated data, to synthesizing findings and delivering clear recommendations that influence brand and campaign decisions, • Member-Centric Strategies: Support the development and execution of marketing strategies (including promotional campaigns) grounded in member insights, behaviors, and preferences to deepen engagement and drive business growth, • Brand Tracking: Work with external vendor to maintain brand tracking systems and feedback mechanisms to monitor brand health, campaign impact, and club-level performance, and build automated visualizations to cater to different levels of the organization, • Campaigns & Initiatives Monitoring: Monitor and report on the performance of campaigns and member marketing initiatives, optimizing based on results and feedback, • Cross-Functional Partnership: Partner cross-functionally (e.g., Growth, Creative, BI, Ops, BI, Sales) to gather hypothesis, bring forward a holistic understanding of the member experience, and ensure insights are integrated into strategic decisions and operational execution, • Promotional Strategy & Execution: Support promotional ideation sessions, structure leadership decision-making discussions, ensure alignment across teams, and project manage execution of promotional campaigns across teams, • Thought Partnership: Serve as a strategic sound partner to senior leaders, acting as the internal champion for the voice of the memberQualifications, • 5+ years of experience in consumer insights and marketing strategy, ideally within a premium consumer or lifestyle brand, • Strong proficiency in analytics, customer research methodologies (focus groups, surveys, psychographics), segmentation, brand health tracking, and research vendor management, • Proven ability to lead cross-functional project execution, coordinating across different teams to ensure initiatives and strategies are delivered on time, • Demonstrated ability to synthesize data into compelling narratives and actionable recommendations that influence business decisions, • Excellent verbal and written communication skills with the ability to present insights clearly and influence stakeholders at all levels, • Strong critical thinker and problem solver who excels at assessing complex challenges, identifying patterns, and developing solutions in ambiguous situations, • Self-starter who thrives in fast-paced environments with strong project management and organizational skills and attention to detail Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job Description Department: Design Business Unit: Private Label / Branded Location: Office Setting (Glendale, CA or other designated Mad Engine Global facility) Reports To: Senior Designer Position Summary The Senior Graphic Designer is a key creative contributor supporting Mad Engine Global’s Junior and Missy apparel businesses across multiple retailers. This role is responsible for creating trend-right, brand-appropriate artwork, including graphics, prints, patterns, and typography for tops, bottoms, dresses, sleepwear, and seasonal programs. In addition to creative ideation, the Senior Designer executes development art and production art to ensure accurate handoff to factories. Key Responsibilities • Creative & Design Execution, • Develop original, trend-forward graphics and prints for Junior and Missy apparel across multiple retailers., • Create artwork for tees, fleece, fashion tops, dresses, sleepwear, bottoms, and seasonal capsules., • Translate trend research, competitor analysis, and consumer insights into commercial, retail-ready artwork., • Build cohesive collections aligned to brand direction while introducing fresh, innovative concepts., • Produce polished development art (concept graphics, mockups, layout sketches, digital illustrations) used for line reviews and buyer presentations., • Prepare layered, editable art files for early sampling, ensuring clarity for Product Development and factories., • Create colorways, pattern concepts, embellishment callouts, and preliminary technical notes for internal alignment., • Build accurate, production-ready final artwork files, including color separations, repeats, placement artwork, trims, and print specs., • Ensure files meet retailer artwork guidelines, compliance standards, and technical requirements., • Partner with Production and Tech teams to ensure files are optimized for strike-offs and bulk execution., • Review artwork samples, strike-offs, and pre-production materials for color accuracy and correctness., • Work with Product Development to ensure artwork packages, color standards, and approvals are delivered on time., • Partner with Sales + Merchandising to support buyer meetings, presentations, and retailer submissions., • Align seasonal creative direction with Creative Director/Design Manager., • Offer guidance and feedback to junior designers and freelancers., • Support workflow improvements, file organization, and template management., • Bachelor’s degree in Graphic Design, Illustration, Fine Arts, or related field preferred., • 5+ years of apparel graphic design experience within Junior, Missy, or Young Contemporary markets., • Advanced proficiency in Adobe Illustrator and Photoshop., • Strong understanding of embellishment techniques., • Ability to adapt artwork to various retailer aesthetics and brand tiers., • Strong understanding of technical artwork requirements and file construction., • Excellent communication, organization, multitasking, and time-management skills., • Trend-savvy within Junior and Missy markets., • Highly detail-oriented with strong follow-through., • Proactive, collaborative, and solutions-driven.

Job DescriptionABOUT CIM GROUP:CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today! POSITION PURPOSE:CIM Group is a private alternatives asset manager with 30-years of experience and approximately $32 billion in assets under management. Our expertise spans private equity and credit investments across real estate and infrastructure, offering a range of funds across the risk-return spectrum as well as customized client solutions. The Institutional Client Group (ICG) builds and maintains relationships with institutional investors and intermediaries globally. ICG includes regional institutional sales teams across the Americas, EMEA, and APAC—primarily serving pension funds, sovereign wealth funds, and endowments—as well as the Financial Institutions Group (FIG), which serves major insurance companies and banks, and Global Consultant Relations (GCR), which works with investment consultants, OCIO providers, and other asset managers.ICG is seeking an Institutional Client Associate to join the Global Consultant Relations (GCR) team. This role works alongside senior team members, contributes to key fundraising initiatives, and offers direct exposure to some of the world’s largest and most sophisticated institutional investors and intermediaries. As a visible member of a collaborative, high-performing team, the successful candidate will gain hands-on experience, develop critical skills, and build a strong foundation for a successful career at a respected and growing investment firm.RESPONSIBILITIES: • Partner with GCR Relationship Managers to build new and strengthen existing relationships with investment consultants, OCIO providers, and asset management firms., • Learn about the industry, markets, client types, firm products, and narratives., • Support fundraising efforts through meeting preparation, follow-up, and coordination of roadshows and client-facing events., • Contribute to a defined sales territory by managing CRM (Salesforce) data, actively overseeing the pipeline, and executing the overall sales strategy., • Utilize third-party data tools—such as Preqin, eVestment, and WithIntelligence—to gather investor insights and intelligence., • Compile data and create presentations and other deliverables for internal stakeholders, including updates on fundraising efforts, client feedback, and industry trends., • Coordinate directly with internal portfolio management, investment, and reporting teams to ensure timely delivery of information requests and client reporting.EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.), • 0–3 years of experience., • Bachelor’s degree required; a relevant field of study and internship experience are preferred., • FINRA Series 7 and Series 63 licenses are required for this role (an existing SIE is a plus). Employment is contingent upon obtaining these licenses within 6 months of hire. CIM Group will provide study materials and dedicated time to help you prepare and succeed.ABOUT YOU:, • Interest in financial services, including sales, capital markets, investments, and/or real assets., • Strong interpersonal and communication skills, both written and verbal., • Collaborative mindset, working effectively with colleagues at all levels and locations., • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment., • Ability to work effectively, as well as independently, in a team environment., • Strong analytical skills with high attention to detail and accuracy., • Strong project management skills.

Job DescriptionAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Senior Customer Success Manager - Commercial to join our growing Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $120,000 - $160,000 plus variable, benefits, perks, and equity. (REQ ID: 2626)

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job DescriptionAdora is building the next generation of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed by top-tier investors, we're at a pivotal moment of growth — and we're looking for a Senior Customer Success Manager who can own client relationships, drive retention and expansion, and help shape what great customer success looks like at a company moving this quickly. Role OverviewWe're looking for a relationship manager with solid experience in enterprise accounts and the confidence to lead meaningful conversations with VP and CMO-level stakeholders. You'll manage a portfolio of clients, become a deep expert on the Adora platform, and serve as their trusted advisor — guiding them on how to leverage our technology to drive real marketing performance and business outcomes. We are a startup. Some weeks you'll be leading a strategic business review with a senior marketing executive. Other weeks you'll be pulling reports, digging into performance data, and solving problems hands-on. If you're someone who rolls up their sleeves as naturally as you command a boardroom, this role is for you.What You'll Own: • Become a deep expert on the Adora platform and guide clients on how to leverage it effectively to improve marketing performance and business outcomes, • Manage a portfolio of enterprise accounts as the primary relationship owner and trusted advisorLead executive business reviews and strategic planning sessions with VP and CMO-level stakeholders, • Own renewals and drive account expansion — building growth through relationship and value, not hand-offs to sales, • Monitor account health and proactively get ahead of risk before it becomes a problem, • Get into the data when needed — pull and interpret performance reports, diagnose issues, and tell a clear story back to clients, • Work cross-functionally with product and internal teams to advocate for client needs, • Help build the playbooks, processes, and documentation that make the CS team more effective over timeWho You Are:, • You've owned large enterprise relationships. You have 8+ years of experience in customer success or account management, with a track record of owning senior client relationships at scale. You've run executive-level meetings, navigated complex organizations, and been directly accountable for retention and growth. You're the person clients trust — not because you're responsive, but because you're strategic., • You know the paid advertising world. You don't need to have spent years hands-on-keyboard in Meta or Google, but you understand how paid media works. You know the metrics, the levers, and how campaign performance connects to business outcomes. You're comfortable reading a performance report, asking the right questions, and translating results into a conversation a CMO cares about. And you're willing to dig in yourself when needed., • You're curious — especially about technology and AI. You don't wait for someone to tell you what tools to use or how to work smarter. You've been exploring AI tools on your own, building instincts, and finding ways to apply them — in your work and your life. You're not necessarily an expert, but you're clearly further along than most. More broadly, you have a pattern of finding better ways to do things rather than defaulting to what's always worked., • You're ready to operate without a big support structure. You've probably come from a larger company where you had SDRs, analysts, and specialists around you. That won't be the case here. You're comfortable being the senior person who also runs the dirty reports — and you don't think of that as beneath you. You want to be somewhere you can actually shape things.Nice to Haves:, • Experience in agency, AdTech, or martech environments, • Prior startup or high-growth company experience (Series A–C), • Hands-on experience with Meta, Google, or other paid media platforms, • Familiarity with AI tools and how they're being applied in marketingWhat We Offer:, • Competitive salary, equity, and benefits package, • A collaborative, high-performance team in a high-growth startup, • Opportunities for professional growth as the company scales

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionDISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth.The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth. We invest deeply in our talent, empowering our teams to reach their highest potential. Together, we are shaping the future of work at DISQO—defined by performance, purpose, and impact. We show up each day with curiosity and ambition, committed to learning, accelerating growth, and making a lasting difference. Grounded in our values and principles, we lead and collaborate to elevate performance, accountability, and excellence at every level of the organization. And through it all, we make sure to have fun along the way. The Role: As an Senior Customer Success Manager at DISQO, you'll be at the helm of a dynamic portfolio of clients, steering their journey towards unparalleled success. This role will manage, expand, and renew clients, and may require you to employ a mix of high-energy, high-engagement strategies alongside nuanced, personalized approaches. Your primary goal is not just retention; it's about propelling these clients to new heights, ensuring they're not just satisfied, but thrilled with the value and ROI they're getting from DISQO. This outcome requires a keen focus on stakeholder management, user adoption, expansion, strategic engagement, and consistent confirmation of client success and outcomes. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as your role is to ensure client success, mitigate churn risks, and proactively identify expansion opportunities. It's about ensuring not just client satisfaction, but their continuous triumph and evolution with DISQO's offerings. What you will do: • Leverage previous Brand Lift expertise to engage and guide clients on their measurement goals, • Collaborate with Client Account Teams to lead quarterly/bi-annual business reviews to highlight realized value and ensure a continued positive customer experience, • Independently lead pricing and scoping and manage the end-to-end deal operations in add-on and expansion opportunities., • Proactively manage and engage with clients to secure renewals and negotiate terms for the contracts, also focusing on maximizing their ROI and capturing growth opportunities, • Partner with internal Services teams, such as Insights Management and Technical Project Management, to grow accounts and triage issues as they arise, • Optimize the customer experience by identifying, reporting, and recommending product improvements, • Partner with clients to understand business and contract goals and associated with key performance indicators and proactively build a mutually beneficial customer success plan to ensure the adoption and use of the product and to deliver against those goals, • Drive rapid usage and adoption of the product, applicable new features, and leverage ongoing engagement tactics such as sharing and discussing case studies to maximize value realization, • Develop “raving fans” within the client base to co-author win stories, case studies, and other partnership tactics with Product Marketing and/or Customer Marketing, • Gain an expert understanding of DISQO’s CX Platform and associated Product components, • Collaborate with the marketing team to develop and iterate on email drip campaigns to drive platform usage, adoption, and stickinessWhat you bring to the role:, • 8+ years of customer-facing experience, including 5+ years of direct commercial responsibility, • Brand Measurement expertise, inclusive of Brand Lift Measurement, • Successful track record of building, nurturing, and growing mid-size to enterprise clients, including including working directly with Fortune 2000 brands and with Brand through Agency-driven relationships, • Strong presentation, problem-solving, and analytical skills, • Ability to manage multiple projects under tight deadlines, • Ability to anticipate, think strategically, develop, and execute creative solutions for complex customer needs, • Excellent written and verbal communication skills, • Experience working cross-functionally with other teamsPreferred Qualifications:, • Previous experience working in with a brand lift and ad measurement solution, • Degree in Business, Marketing, Social Sciences, or other relevant fields, • Passion for learning new skills and concepts, • Proven success working in a fast-paced, dynamic, and evolving environment, • Experience working cross-functionally with other teams, specifically Professional Services organizations.

Job Description Assistant General Manager Hill Country Barbecue Market | New York City Hill Country Barbecue Market is one of New York City’s most beloved and acclaimed restaurants—a nationally recognized destination for authentic Central Texas barbecue, live music, and warm, generous hospitality. Hill Country is a complex, high-volume operation that depends on strong leadership presence every day. The Assistant General Manager plays a critical role in translating ownership vision and General Manager direction into consistent execution across the restaurant. We are seeking an Assistant General Manager who leads with discipline, judgment, and care for both the business and the people within it. The Role The Assistant General Manager is a senior operational leader responsible for supporting the General Manager in running the day-to-day business. This is a hands-on role that requires broad operational knowledge, strong people leadership, and sound decision-making under pressure. A successful AGM understands that their job is to see the whole picture—guest experience, team performance, financial controls, and operational systems—and to step in decisively wherever needed. You are expected to lead from the floor, model standards, and maintain consistency across all shifts. You will act as a trusted extension of the General Manager, ensuring continuity of leadership, accountability, and execution in a fast-paced, high-volume environment. Responsibilities * Support the General Manager in overseeing daily restaurant operations * Lead shifts across FOH and BOH as needed to ensure smooth execution * Uphold service, culinary, and operational standards consistently * Coach, develop, and hold managers and hourly team members accountable * Support staffing, scheduling, and labor management * Assist with financial oversight including sales performance, labor, and costs * Manage guest experience and service recovery when necessary * Ensure policies, procedures, and systems are followed accurately * Step in as acting General Manager when required Qualifications * Prior experience as an Assistant General Manager or equivalent leadership role in full-service dining * Strong operational instincts across both FOH and BOH * Proven ability to lead teams in high-volume, high-expectation environments * Solid understanding of labor management, service standards, and guest experience * Ability to make sound decisions quickly and calmly * Availability to work nights, weekends, and holidays as required The Mandate * Support the General Manager in protecting what makes Hill Country special * Ensure consistent execution of standards across all shifts * Develop leaders and team members through coaching and accountability * Maintain operational rhythm, discipline, and reliability * Act as a steady, trusted presence for the team The Ideal Candidate * Thinks like an operator and problem-solver * Leads with calm authority and fairness * Balances hospitality with operational discipline * Takes ownership without needing the spotlight * Wants to grow into broader leadership responsibility Compensation & Benefits * Salaried * Bonus eligibility * Schedule: Availability required Monday–Sunday * Health benefits, paid time off, and growth opportunities This role is ideal for a leader ready to take on real responsibility, deepen their operational skill set, and help run a complex, high-performing restaurant.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Job Title: Banking Services Specialist/ Teller Department: Consumer Banking - Brooklyn (5714 8th Ave, Brooklyn, NY 11220) Classification: Non-exempt Reports to: Branch Manager Summary/Objective: The Banking Services Specialist provides a full range of banking services to customers with an emphasis on retail banking products. Under Branch Manager’s direction, focuses on providing service in the areas of account administration, operations, sales and service. Actively cross-sells additional business products such as loans and cash management products through referrals. Develops and maintains relationships with ICBC customers to maximize customer satisfaction and sales opportunities. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.Knowledge of retail banking products, services, and investment industry.2.Knowledge of mortgage processing, underwriting, and closing procedures.3.Explain products and services solutions to customer with financial needs and offer appropriaterecommendations.4.Open new accounts, close accounts, complete deposit tickets, withdrawal slips and money order forms as requested; input and verify account information in the system.5.Order checks, prepare daily wire transfer report, respond to information subpoenas and levies.6.Process checks and cash deposits, check cashing and withdrawals from account; verify customer signatures on incoming checks.7.Perform end of day proof and balance teller cash box at end of shift.8.Perform remote capture on POD items; prepare currency shipment to FBR, prepare and file Currency Transaction Report. Competencies: 1.In order to perform the job successfully, an individual should demonstrate the following competencies: Manage difficult customer situations; respond promptly to customer requests. 2.Maintain confidentiality. Possess basic math and accounting skills. 3.Follow instructions and pre-established guidelines. 4.Ability to apply common sense understanding when dealing with problems. 5.Bilingual-English and Mandarin is must, Cantonese is preferred 6.Customer orientation, may need to follow up customer call besides of bank office hour 7.Detailed orientation and well-organized skill 8.NMLS is must and previous mortgage loan experience is strongly preferred 9.Need to understand the local and China financial system 10.Have Real estate agent/ broker network is highly preferred Physical Demands: This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Walking around the office and talking to employees and supervisors is required. Required Education and Experience: High school diploma or GED; related work experience in banking or accounting; knowledge of the Bank’s products; ability to determine customer’s needs and suggest other products to them. Language/Communication Skills: Must be able to read and comprehend simple instructions, correspondence, memos and procedures in English. Ability to effectively communicate with customers in a pleasant manner; must be outgoing and friendly. Ability to listen carefully to determine what customer may need. Ability to speak Cantonese, Mandarin and other Chinese dialects is highly desirable. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is understood and agreed that the employee may be required to perform additional duties as assigned by the employee’s supervisor or Manager. Risk Management Responsibilities: Owns the risks they take and are responsible and accountable for ongoing management of risks, including the identifying, measuring, monitoring, assessing (self-assessment) and reporting risk exposure proactively to senior management.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description A to Z Media, founded in 1994, is a family-owned company specializing in CD, DVD, and vinyl manufacturing services. For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele. We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies. At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life. The Role A to Z Media is looking for a Merchandise Manager focusing on Promotional Merchandise & Apparel. The Merchandise Manager will lead the merchandise department and is responsible for creating, managing, and optimizing merchandise options and programs for a roster of clients. This role combines strategic oversight with hands-on team leadership to drive revenue, ensure timely execution, and maintain brand alignment across all merchandise touchpoints—from design to delivery. The ideal candidate brings a deep understanding of music culture and operations, with strong leadership capabilities to manage a high-performing, creative, and logistics-driven team. We are looking for someone who is self-motivated, takes proactive steps to move projects forward and is collaborative in nature. The candidate must have a ‘can do’ attitude with an inherent ability to hustle and desire to grow and strengthen the department. What You’ll Do • Work within and grow a high-performing merch team, • Oversee product development, sourcing, and fulfillment for clients including their tours, e-commerce, and pop-ups, • Collaborate with artists, managers, and creatives on product vision, • Own department KPIs—sales, margins, etc., • Manage vendor relationships and production timelines, • Work cross-functionally with internal and external teams, • Lead merchandise strategy and execution for the department, which can include product for tour merch, online stores, and exclusive releases, • Collaborate with our sales team, clients, artists, managers, designers, and licensing teams to create compelling and authentic merchandise collections, • Oversee product development, from concept and design approvals to sourcing and production timelines, • Develop pricing strategies and promotional plans to maximize sales and profit margins, • SOP creation and development for all product lines, • Build and maintain strong vendor relationships. Negotiate with vendors and manufacturers on cost, quality, and delivery terms, • Analyze customer feedback and sales data to identify opportunities for improvement, • Manage day-to-day operations of the merchandise department, including buying, production, logistics, and creative development, • Assist in developing a team that may include Sourcing, Production, Art, Logistics, • Work in setting department goals, monitor KPIs (sales, margin), and ensure alignment with overall company and client objectives, • Foster a collaborative and deadline-driven environment with a balance of creativity and operational discipline, • In tandem with Sales and Clients, develop and execute merchandising strategies for tours, online stores, pop-ups, and retail partners as requested, • Collaborate with clients including artists, managers, and creative teams to translate brand vision into marketable product lines, • Oversee product lifecycle starting with concepting, design approval, sourcing, production, and delivery, • Ensure the merch team adheres to timelines for tour launches, drops, and retail campaigns, • Manage relationships with external vendors, printers, and fulfillment partners, • Serve as a key liaison between merch and other internal departments including accounting and logistics departments., • Provide strategic input for tour routing, pop-up locations, and artist campaigns based on merchandising potential, • Record actions in our custom database – milestones, notes and shipping must be 100% updated/accurate at all times, • Work closely with all stakeholders to confirm orders are 100% correct and reflective of client expectations. This may include sourcing support on various projects., • Confirm timelines with clients at inception of each project to ensure all are on the same page as to expectations and delivery requirements, • Lead all communication with our global vendor network to secure proofs, samples, timelines and shipping methods, • Issue purchase orders to all vendors while ensuring every PO is 100% accurate, • Confirm receipt of POs and check vendor schedules and portals for completion dates, • Work with internal art department trafficking jobs through design and proofing stage and liaising with clients to confirm all art is correct, approved, and uploaded, • Traffic all pieces through print, manufacture and into final delivery points. Confirm projects are hitting timeline targets throughout the production process., • Communicate (phone, email, Zoom, Slack) on a regular basis with clients as to the status of the job, being proactive as opposed to reactive, • Consider client perspective as jobs progress through to completion, • Monitor all samples for quality issues. Alert all teams involved when issues arise and/or send samples to clients as required, • Maintain an accurate production schedule and generate weekly status reports, • Oversee the creation of internal pitch decks, showcasing new products we’ve produced each month, • Proactively review tracking, shipping notices, and pack slips to ensure product is shipping and received, • Immediately respond to client claims and follow procedures to correct any issues that arise in the production and delivery process, • Once the order is complete, create and issue invoice(s) to the client and ensure that all billable parts are included. Liaise with in-house sales personnel as and when necessary, • Facilitate VAT billing as well as domestic sales tax when invoicing clients, • Liaise with warehouse to coordinate shipments, picks ups, inventory and reworks as required, • 5 years of relevant senior level experience in negotiations, vendor management, pricing, promotion, and merchandise brand management with a proven track record of delivering results, • Relevant experience working in an apparel, fashion, or merch business, • Experience driving internal cross-team collaboration, • Experience working with creative directors, and manufacturers, to create new products, • High threshold for working in an ambiguous, fast paced environment – figuring it out and adapting as you go, • Comfortable with ''hands-on'' management of tasks, and proven ability to manage multiple, competing priorities simultaneously, • Proactive problem solving, • Strategic thinking and adaptability, • Leadership and team development, • Customer and market focus, • Attention to detail and follow-through, • Passion for music and artist branding, • Creative eye for product and design, • Strong analytical and organizational skills, • Relationship-building and communication DfJOdg4Loe

Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Community employees may receive annual anniversary rewards dependent on classification., • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities In the role of Executive Chef, you are responsible for the day-to-day operations and staffing for the kitchen and dining venue in the community. You drive a culture of hospitality and ensure that residents’ tastes are indulged and their suggestions implemented. You act as a manager on duty as required. • Responsible for interviewing, hiring, training, developing, and performance managing assigned staff. This includes scheduling of hours, breaks, and meal periods., • Maintain monthly and annual budgets for the Culinary Services department, including producing written documentation of monthly spend on food, supplies, and labor., • Maintain the appropriate inventory of kitchen supplies, small wares, and table ware., • Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors., • Ensure that all food is prepared, stored, and served according to Company standards and legal requirements., • Meet regularly with residents and family members to confirm that high satisfaction levels are maintained., • Work with staff to ensure that they have a clear understanding of how to provide high levels of customer service., • Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the resident’s and/or other guests’ expectations., • Work with community leadership and front-line staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores., • Maintain timely and accurate documentation and submission of reports and invoices regarding budget and other responsibilities as required by the community and the Company., • Maintain employee satisfaction and engagement scores at or above the Company standard., • Delegate tasks to all staff so that the kitchen and dining areas are maintained at the highest levels of cleanliness and quality at all times., • Conduct and participate in department meetings, in-services, and pre-meal stand ups., • Ensure that all staff use and maintain equipment properly to avoid injury, damage, and costly repairs., • Assist in planning, preparation, and execution of Engage Life events, special events, banquets, and theme meals., • Work closely with the Community Sales team and community staff to market the community., • Ensure that the kitchen and restaurant staff understand Company expectations and first impression requirements., • Act as a manager on duty as required., • May perform other duties as needed and/or assigned. Qualifications • High School Diploma or General Education Degree (GED)., • Culinary Arts Degree and/or Chef Certification strongly preferred., • Communicate effectively in English, verbally and in writing, with residents, staff, and vendors., • Five (5) or more years Culinary Experience in the hospitality industry., • Demonstrated experience in supervising staff and working in a team setting., • Food handlers permit as required by applicable law and/or Company standards. HACCP certification may be required., • Adherence to Company appearance and dress code policies., • Strong organization, detail orientation, and time management skills., • Basic computer skills – Microsoft Word, Outlook, and Excel., • Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle)., • Must possess valid driver's license.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Designer to design and develop compelling visual assets for our Marketing team. This Designer will report to the Chief Marketing Officer and be responsible for the application of Garner's brand identity across assets, ensuring a consistent brand experience and compelling call to action for our clients, partners, and other external stakeholders. This role will work cross-functionally across the Marketing, Sales, Account Management, and Product teams to deliver slide decks, one-pagers, handouts, website content, and a variety of other digital and print assets. This role is ideal for candidates with versatile design skills looking for a high impact cross-functional role. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Design compelling visual assets, such as sales collateral, insights reports, event handouts, website content, etc., • Consistently apply Garner's brand identity to visual assets, including logo, typeface, colors, and illustration style, • Set up processes to ensure consistent application of Garner's brand identity and design style across the organization, including creating enablement resources such as self service design templates, guidelines, and creative assets, • Collaborate cross-functionally to understand and ensure deliverables meet the needs of the business, • Continuously improve processes through the use of new design techniques and toolsThe ideal candidate has:, • 6+ years of experience in graphic design, slide design, or a related visual content creation role, • Proven ability to communicate key messages through creative and visually compelling assets, • Strong organizational and time management skills; ability to manage high volume of inbound requests and prioritize time accordingly, • Knowledge and experience using software such as Figma, Adobe Suite, and Google Slides, as well as awareness of emerging AI tools the enhance the design process

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Platform Engineering team builds the systems, tooling, and operational standards that enable product teams to deliver software safely, frequently, and independently as the company grows.The Platform Engineer is responsible for contributing as part of this team, helping to lead the design, scalability, reliability, and operational excellence of the company’s platform infrastructure and core services. This role partners closely with Engineering, Product, and Cybersecurity to architect and evolve systems that support a highly available, secure, and resilient multi-tenant SaaS environment. As a senior individual contributor, the Platform Engineer applies advanced reliability and systems engineering principles to production environments, influencing architectural decisions and long-term platform strategy. This role balances speed of delivery with operational maturity, ensuring the platform scales effectively while maintaining high standards of performance, security, and uptime. This position reports to the Platform Engineering Manager. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You bring deep experience designing and operating production-grade cloud platforms, ideally within Microsoft Azure, and have helped evolve infrastructure that supports reliable, highly available SaaS systems at scale. * You have led or played a major role in complex platform initiatives, such as Kubernetes adoption, infrastructure modernization, or safely decomposing monolithic systems while the business continued shipping product.. * You have strong experience building and evolving CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation that allow engineering teams to ship software safely and frequently. * You think in terms of systems, reliability, and operational maturity, with experience designing observability practices, incident response processes, and service reliability standards that improve uptime and reduce operational friction. * You naturally raise the technical bar around you, documenting architecture decisions, mentoring engineers, and helping teams adopt stronger reliability, observability, and operational practices across production systems. What You'll Do * Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. * Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. * Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. * Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. * Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. * Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. * Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. * Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. * Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. * Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. * Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices. * Contribute to documentation, operational standards, and runbooks to ensure consistency and knowledge sharing. * Participate in on-call rotations and provide production support as needed to maintain system uptime and reliability. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment. * Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure. * Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture. * Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design. * Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements. * Experience with containerization and orchestration technologies (e.g., Kubernetes). * Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams. Essential Skills * Strong systems-thinking and architectural judgment, with the ability to design scalable, resilient solutions. * Advanced troubleshooting and root cause analysis skills across distributed systems. * Ability to influence technical direction without direct authority. * Strong written and verbal communication skills, including the ability to document architecture decisions and operational processes. * Ability to balance long-term platform strategy with short-term business priorities. * High level of ownership, accountability, and attention to detail. * Ability to work independently while collaborating effectively across Engineering, Product, and Cybersecurity teams. * Commitment to operational excellence and continuous improvement. Tools You’ll Use * Slack * Jira * Confluence * GitHub * Visual Studio Code / IDE * Datadog * AI-assisted development tools (GitHub Copilot) What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * A base annual salary range of $170,000 - $195,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionContent Marketing Manager (AI-Powered Content Engine) Location: Hybrid - NYC 3 days a week Job Type: Full-time Job reports to: Director of Strategic Growth Salary Range: $110k-$125k anually About Jaan Health/Phamily Jaan Health is a strategic care transformation partner for health systems, medical groups, and large physician organizations. With over a decade of experience supporting providers in proactive care delivery, our clinical experts use our AI-powered platform Phamily to extend personalized, proactive care across entire patient populations, driving clinical outcomes and sustainable revenue. Job/Role Description The Content Marketing Manager will play a critical role in shaping how Phamily communicates its value to healthcare leaders, providers, and partners. This role will own the content engine that translates complex healthcare topics, such as chronic and advanced primary care management, value-based care, and AI-enabled clinical workflows, into clear, compelling content that drives engagement, creates market demand, and ultimately contributes to building and accelerating our sales pipeline. Working closely with Marketing, Sales, and Product teams, the Content Marketing Manager will develop thought leadership and strategic content that supports the company's go-to-market efforts. This includes producing articles, case studies, white papers, webinars, and campaign materials that highlight Phamily's impact on patient outcomes, financial sustainability for providers, and provider success. This role is ideal for a strong storyteller who can connect healthcare innovation with real-world impact–using AI to accelerate that work. We are an AI company, and our expectation is that our AI-native teams operate at scale and speed without sacrificing quality or thoughtfulness. Key Responsibilities: Content Engine Operations: • Own the end-to-end content production calendar., • Use AI tools (Claude, etc.) to accelerate research, drafting, derivative content creation, and repurposing, maintaining editorial quality and brand voice., • Build and refine repeatable workflows for turning a single hero asset into a full campaign., • Partner with C-suite and VP-level spokespeople (clinical, financial, operational leaders) to develop and refine POV-driven content., • Prepare, conduct, and distill spokesperson working sessions into usable content frameworks., • Ghostwrite or co-author thought leadership articles, video scripts, LinkedIn posts, and speaking abstracts., • Partner cross-functionally to develop effective content mapped to health system buyer personas., • Write and edit whitepapers, case studies, articles, video scripts, webinar content, and email sequences for B2B enterprise healthcare audiences., • Own SEO/AEO/GEO strategy and execution., • Partner with the web/creative team to maintain conversion-oriented site content., • Collaborate with Demand Gen on content distribution, paid amplification, and nurture programs., • 5+ years of experience in content marketing in B2B enterprise healthcare, health tech, or a related field, • Experience managing a high-velocity content calendar with multiple simultaneous campaigns and stakeholders., • Strong interviewing and synthesis skills, you'll work with senior healthcare leaders to extract insights and translate them into compelling content., • Comfort writing for enterprise B2B healthcare audiences across clinical, financial, and operational topics., • Understanding of the health system landscape: value-based care, Advanced Primary Care, care management programs, and the financial/operational pressures facing health system leadership., • Experience with content operations tools and project management platforms (Asana, Monday, or similar)., • Experience supporting PR/earned media content programs (bylines, press materials, speaking abstracts)., • Bachelor's degree in marketing, communications, journalism, healthcare administration, or a related fieldOur Compensation & Benefits, • Salary Range: $110k-$125k anually. Competitive compensation commensurate with experience., • Potential to earn equity based on performance, • Medical, dental, and vision coverage for employees and dependents at a nominal cost, • Paid maternity leave, • FSA and Dependent Care account options, • 401(k) Eligibility after 6 months of full-time employment

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description The Manager, Brand Marketing will support the planning, development, and execution of marketing campaigns across Versant’s sports (USA Sports, Golf Channel), as well as some entertainment properties (USA, E!, SYFY, Oxygen). This hands-on role plays a key in day-to-day strategic development, campaign execution, cross-functional coordination, and project management. The ideal candidate is detail oriented, highly collaborative, and comfortable managing multiple projects in a fast-pace-oriented, highly collaborative, and comfortable managing multiple projects in a fast-paced environment. Responsibilities: • Support the Director in development and execution of brand strategies for key sports properties, • Manage day-to-day-to-day marketing campaign planning across all internal team verticals and platforms, as well as external partners, • Ensure brand consistency across linear, streaming, digital, and social deliverables, • Assist in gathering campaign insights, performance data, and recap materials, • Create marketing materials and communication presentations showcasing larger campaign initiatives, • Act as liaison to Versant’s various sports partnerships – maintaining regular correspondences with leagues across the USA Sports portfolio, • Collaborate with content distribution teams to ensure marketing materials support affiliate campaigns, • Maintain marketing budgets, vendor invoices, and campaign documentation, • Coordinate cross-promotional opportunities between sports and entertainment properties, • Track sports marketing deliverables and updated timelines across USA Sport and Golf Channel, • Manage project timelines, asset trackers, and cross-functional-functional workflows to ensure on-time delivery, • Organize regular status meetings, agendas, and recaps, • Support larger promotional activations for specific properties or marketing campaigns, • Act as a reliable day-to-day-to-day contact for agency partners and vendors on assigned campaigns This role offers development in: • Multi-platform campaign strategy and execution., • Sports marketing and partnership support., • Cross--network collaboration and stakeholder management.Qualifications, • Bachelor’s degree in Marketing, Communications, Business, or related field., • 3+ years of brand marketing or related experience in sports, media, consumer marketing, or entertainment., • Hands-on experience supporting multi-platform marketing campaigns., • Strong project management and organizational skills., • Ability to work effectively in cross-functional teams., • Strong attention to detail and comfort managing many moving parts., • Knowledge of sports and/or entertainment marketing., • Ability to craft cohesive strategies based on analytics that will drive larger marketing campaigns., • Familiarity with digital and social media marketing platforms., • Basic understanding of media planning., • Experience working with media and promotional agencies., • Timely and accurate delivery of campaign assets., • Quality and consistency of marketing materials., • Efficiency and accuracy in project and budget tracking., • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week Salary Range: $90,000 - $100,000 (bonus eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description Gemologist Assistant Manager - Secaucus, NJ Position Overview: Brilliant Earth is searching for a proactive, resourceful, and innovative Assistant Manager to support our Procurement and Vendor Relations functions. In this role, you will assist in managing the procurement of gemstone purchases while contributing to vendor relationship management and inventory control. You will work closely with senior management and cross-functional teams to ensure a seamless supply chain process in line with our commitment to responsible sourcing and excellence in customer service. Key Responsibilities • Assist in the procurement of all gemstone purchases., • Help manage day-to-day vendor interactions and develop relationships with existing and potential partners., • Support escalation management and work with vendors who share Brilliant Earth’s commitment to responsible sourcing., • Coordinate tasks and resources to maintain strong vendor networks., • Assist with planning and maintaining optimal inventory levels across the gemstone department, • Collaborate with sales, production, and fulfillment teams to ensure precise inventory tracking and communication., • Support recruiting, training, and development of team members., • Empower team members to resolve day-to-day challenges and maintain high performance., • Aid in formulating and implementing systems, policies, and procedures that drive efficient business operations., • Ensure that procurement practices and vendor operations meet Brilliant Earth’s quality, delivery, and cost objectives., • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Proven experience with vendor management, supply chain operations, or production in a product, retail, or eCommerce environment., • Robust computer skills with a strong working knowledge of ERP systems and related software., • Experience with team management and the ability to support the growth of high-performing teams., • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR d4AqI9Rhqu

Job DescriptionAbout Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. Please note: This role is part of our ongoing hiring for our Customer Success team. We review applications regularly to build a strong pipeline of future talent. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients. * Executive Exposure. You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY Bonus Points * Previous experience with YOOBIC or similar frontline platforms. * Experience working in international, multi market environments. * A strong outcomes mindset. You focus on objectives, impact, and speed to value.

Job Description We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job DescriptionThe Senior Account Associate is financially accountable for the profitability of specific accounts or brands and supports their Account Executive with larger key accounts. Key Accountabilities: • Assist Account Executive and Sales Manager in all aspects of the sales process, including showroom management, market preparation, and administrative support • Create sales plans to meet financial targets and drive revenue growth for assigned account(s) that Sr. AA is solely responsible for • Travel to account(s) as required to present product, strategy and financial targets for seasonal sell-in • Own and/or support bulk order tracking, on order log, receipt of order confirmations, shipping/delivery updates, and maintenance of order books • Communicate daily with buyers regarding current orders, shipping, current sales, changes in delivery schedules, future orders and overall business • Review and analyze account selling reports and run weekly/monthly shipping and on order reports • Recap and present weekly retailer results (style selling, sales/stocks, etc.) for assigned accounts as needed • Coordinate and attend market week appointments • Ensure samples are effectively managed and pack/unpack samples for trade shows and out of town market appointments • Special projects as needed Required Skills/Abilities/Education:• Bachelor’s Degree in Fashion Merchandising or related field • 2+ years of experience as Sales Coordinator or Account Associate (wholesale sales experience a plus) • Excellent organizational and communication skills with attention to detail • Ability to multi-task and prioritize in a fast paced environment • Proficient in Microsoft Office Salary Description: $60,000 - $80,000 per year Compensation The anticipated base salary range for this position is $100,000 – $140,000 annually. This range represents the good-faith estimate of the pay the employer reasonably expects to offer upon hire, based on the role’s responsibilities, required experience, location, and internal equity.Incentives & Benefits This position may be eligible for discretionary, performance-based bonuses and participation in applicable incentive programs. The role also offers a comprehensive benefits package, which may include medical, dental, and vision coverage, retirement plans, paid time off, parental leave, and other employee benefits, subject to eligibility requirements.Additional CompensationThis position may be eligible for equity awards, profit sharing, or other forms of non-cash compensation which are not included in the posted pay range and, where applicable, will be discussed during the interview or offer process.

Job DescriptionAs a Market Development Representative (MDR) at FloQast, you will play a crucial role in the growth and success of our company. Sitting in the sales team and reporting to the Senior Manager of Inside Sales, you will be responsible for inbound lead qualification, nurture and lead reactivation, utilizing an omnichannel approach including but not limited to emails, social outreach, phone calls, etc. Your primary objective will be to identify and engage with prospects who have expressed pain in areas that FloQast solutions solve. This role requires excellent communication skills, a passion for building relationships, and a results-driven mindset. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do: • Qualify inbound leads generated through various marketing channels, such as website inquiries, content downloads, and event registrations, • Complete ad hoc projects for the Business Development, Revenue Operations, and Marketing departments through updating and/or fixing Salesforce, Outreach, and other systems that will help generate revenue, • Conduct qualification through emails, calls, etc., to engage with leads, understand their needs, and assess their fit for FloQast's solutions, to deliver intro-call-ready leads, • Warm up leads by providing relevant information and resources, addressing their inquiries, and establishing rapport to build trust, • Educate prospects about the value and benefits of FloQast's products, highlighting key features and use cases, • Utilize a consultative approach to understand prospects' pain points, challenges, and goals, and align them with FloQast's offerings, • Maintain accurate and up-to-date records of all lead interactions and prospect data in the CRM system, • Achieve and exceed monthly/quarterly targets for qualified leads and pipeline generation, • Continuously stay informed about industry trends, competitors, and market developments to effectively position FloQast's solutions, • Any other tasks that may be assigned to help the company meet its goalsWhat You'll Bring:, • Bachelor's degree in business, marketing, or a related field (or equivalent experience), • 1 year experience with proven track record in a similar role, preferably in B2B SaaS or technology industry, • Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely, • Strong interpersonal skills and the ability to build rapport and establish relationships with prospects, • Results-driven mindset with a track record of meeting or exceeding targets and quotas, • Self-motivated and proactive with a strong sense of ownership and accountability, • Ability to quickly learn and understand software products and effectively convey their value proposition, • Familiarity with CRM systems (e.g., Salesforce), Marketing tools (HubSpot, Qualified/Drift, etc.) and sales engagement tools (e.g. Outreach/Salesloft, Orum, LinkedIn Sales Nav, Zoominfo) is a plus, • Knowledge of accounting, finance, or related fields is a bonus but not required, • Ability to thrive in a fast-paced, high-growth environment and adapt to changing priorities#LI-JP1#LI-Hybrid#BI-Hybrid The base pay for this position is $70,000. This position is eligible for a commission plan in addition to base pay with an OTE of $80,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members. Overall they will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program. Support Store Operation • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Regularly inspect store to assure standards are maintained at all times. Employee Management • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Quality Control, Health Inspection, Inspection Checklist WHAT YOU NEED TO HAVE • Minimum High School Diploma/GED or Some College, • 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

Job Description We are seeking a General Manager to lead revenue growth and own the North America business end-to-end. This is a sales-first role: you will personally close deals, build pipeline, and drive commercial outcomes across our largest market. This is a quota-carrying position—we need someone who will roll their sleeves up and sell. This is a true General Manager role with full P&L ownership—not just sales, but also customer success and operational execution. We want someone whose primary background is in sales and revenue leadership, but who also brings breadth from operations or customer success. You should be equally comfortable closing a strategic deal, optimizing a go-to-market process, and solving an operational challenge. We are particularly looking for someone with experience selling into the alternatives space—private equity funds, hedge funds, and other alternative asset managers. You should come with an extensive existing network and a deep understanding of how these organizations buy technology, what their operational needs and challenges are, and how StructureFlow can be positioned to solve them. You will also take on a pastoral role with the North America team, providing direct management, mentorship, and support across sales, customer success, and operations. This role is about building and leading a high-performing team, not just individual contribution. StructureFlow is a UK London-based business with the majority of our revenue coming from North America. We're looking for this role to own that market and drive growth forward. You will report to the CEO, providing you with strategic access to the leadership team as you build out North America operations. This role is ideal for a proven revenue leader with experience running regional P&Ls at Series A to Series B+ stage companies, with the sophistication to serve as StructureFlow's senior leader in North America. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey. Duties and Responsibilities Sales & Revenue Execution (Primary) • Personally close strategic, high-value deals with law firms, accounting firms, and alternatives clients—this is a quota-carrying role, • Build and convert pipeline; drive new business acquisition and account expansion, • Make autonomous decisions on deal structure, pricing, and commercial terms, • Own the North America P&L—revenue, cost management, and profitability, • Make strategic decisions on prioritization, resource allocation, and operational investments, • Lead and develop the North American team across sales, customer success, and operations, • Build out North America functions as we scale, making strategic hiring decisions, • Own customer outcomes—retention, expansion, and satisfaction, • Serve as senior ambassador for StructureFlow in North America Essential • 12-15+ years in B2B SaaS sales and revenue leadership, • Proven track record closing complex enterprise deals (USD 100K+ ARR), • Experience building and scaling sales teams at Series A–B stage companies, • Track record owning a regional P&L or business unit, • Significant experience selling into PE funds, hedge funds, or alternative asset managers with an existing network in the alternatives market, • Deep understanding of how alternatives firms buy technology, • Ambassadorial presence: articulate, sophisticated, consultative, • Breadth beyond sales—experience in operations or customer success, • Experience at a company that scaled from Series A to Series B or beyond, • Background in financial services technology, legal tech or alternatives market, • Experience building operational infrastructure for scale, • Proven seller — personally closes deals and builds pipeline (quota-carrying role), • Revenue leader — track record driving commercial outcomes and hitting targets, • Broader operator — comfortable beyond sales; can solve operational problems and optimize processes, • Autonomous decision-maker — operates independently while aligning with UK leadership, • Resilient — navigates the challenges of scaling a B2B SaaS business We offer market-leading compensation for this role. The package comprises: • Base salary — fixed, commensurate with experience, • Variable compensation — performance-dependent, tied to North America P&L attainment, revenue targets, and individual deal contribution About StructureFlow StructureFlow is the world's leading visual workspace for structural intelligence. We give professionals mastery over structural complexity—the clarity to see, the confidence to navigate, and the command to turn any challenge into an advantage. Our platform capabilities span three core areas: • Visualization (Map): Pull in data from any source and automatically generate visual models of structures and relationships, • Insights (Model): Surface intelligence from structure—automate the analysis a professional would do, but faster, • Legal: We enable lawyers to visualize and navigate complex group structures, transactions, step plans, and reorganizations. The platform surfaces dependencies, risks, and implications that text alone obscures—accelerating client conversations, reducing errors, and building trust in outcomes., • Accounting & Tax: We give tax and accounting professionals a live, visual model of how entities, ownership, and obligations interact across borders and over time. This enables defensible analysis, surfaces cross-jurisdictional exposures before they become risk, and turns complex structures into something they can prove, not just explain. Our mission is to build the world's leading visual workspace for structural intelligence where in one interface you can map, model and move across your networks of relational data, consistently delivering the best outcomes. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey, with strong momentum in the legal, accounting, and alternatives markets. StructureFlow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and Paris, representing seventy artists and estates. Home to innovative, singular, and pioneering exhibitions across a variety of media and genres. Active in both the primary and secondary markets, David Zwirner has helped foster the careers of some of the most influential artists today. Who will work well with us: • The ideal candidate is someone who is passionate and interested in the arts/larger creative arena or is eager to learn Marketing & Digital Marketing Intern David Zwirner seeks a highly organized and proactive Marketing & Digital Marketing Intern to support campaign execution, reporting, and cross-departmental marketing initiatives. This role works closely with the Marketing Assistant and Senior Paid Media Manager and offers hands-on exposure to the full lifecycle of gallery marketing campaigns—from planning and launch through analysis and reporting. The ideal candidate is detail-oriented, curious about data and digital platforms, and comfortable taking ownership of tasks in a fast-paced environment. This internship offers the opportunity to develop practical marketing skills while gaining insight into how campaigns support artist visibility, gallery programming, and sales engagement. This role is best suited to someone who takes initiative and is comfortable working independently once given direction. What you'll do: • Collaborate with Design, Events, Content, Press, and global Marketing teams to support campaign execution across multiple channels., • Provide event support, including RSVP tracking, invitation management, and on-site assistance, interacting professionally with clients and VIP guests., • Organize and maintain marketing materials archives, ensuring that files and assets are clearly documented and easily accessible., • Assist with digital marketing initiatives, including SEO, third-party platforms (such as Artsy), email marketing, and paid media campaigns., • Gain experience using analytics and advertising platforms (Meta, Google) to monitor campaign performance and identify trends., • Compile campaign performance data and assist in building reporting decks that summarize results and insights., • Attend weekly meetings with marketing partners and contribute updates or notes as needed., • Coordinate client book mailings and gifting programs to ensure accurate tracking and organization., • Draft design tickets for marketing materials such as signage and digital ads, clearly communicating project needs and timelines., • Maintain accurate database entry and support client reporting tasks, demonstrating strong attention to detail when working with sensitive information., • A strong interest in the contemporary art world, • Comfort working with data in tools such as Google Sheets or dashboards in a data-driven environment., • Experience creating recap decks or summarizing complex information into clear slides., • A proactive mindset—comfortable seeking out tasks, asking questions, and taking ownership of work., • Strong attention to detail and organization. Please submit a resume and cover letter. David Zwirner is an Equal Opportunity Employer. The Gallery is firmly committed to equal employment opportunities in all facets of its operations. The Gallery makes decisions concerning hiring and terms and conditions of employment without regard to any characteristic protected by applicable law. We are an equal opportunity employer. If you need assistance in applying to a role, you may reach out to . No calls or walk-ins will be considered for positions at David Zwirner.

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, and administering tasks and duties to team members. Overall, will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Minimum High School Diploma/GED or Some College, • at least 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

Job Description COMPENSATION $70,000 - $90,000 + Bonus THE GOOD STUFF • Medical, Dental, and Vision insurance within 60 days (or next open enrollment)., • 401(k) eligibility after one year of service (for individuals 21+). The Senior Operations Manager oversees all aspects of daily operations across Pick & Cheese, The Bodega, and Pour My Beer, ensuring each concept delivers exceptional guest experiences and meets operational, financial, and service standards. This role blends strategic leadership with hands-on leadership — driving excellence through people, systems, and execution. The ideal candidate is an organized, hospitality-focused leader with strong business acumen, a deep understanding of multi-outlet operations, and a passion for culinary and beverage programs. This role includes two weeks of onboarding and training in London, with housing and transportation provided. WHAT YOU’LL DO Operational Leadership • Oversee daily operations for Pick & Cheese, The Bodega, and Pour My Beer., • Lead outlet teams to maintain consistency, efficiency, and excellence in service and product delivery., • Partner with kitchen and front-of-house managers to ensure smooth daily execution and guest satisfaction., • Monitor quality, cleanliness, and brand presentation across all outlets., • Manage outlet-level budgets, cost controls, and profitability targets., • Oversee purchasing, inventory, and COGS for The Bodega and Pour My Beer., • Track sales performance, identify trends, and implement strategies to improve margins., • Lead and mentor outlet leaders, fostering accountability, growth, and collaboration., • Train team members on brand standards, hospitality practices, and operational systems., • Maintain open collaborative communication between outlets and Shaver Food Hall leadership., • Ensure each outlet reflects the distinct brand personality while maintaining the Shaver Food Hall standard of hospitality., • Engage regularly with guests to ensure satisfaction and address concerns., • Collaborate with marketing and events teams to support activations, promotions, and seasonal programming., • 5+ years of management experience in multi-outlet or hospitality group settings., • Strong leadership skills and proven ability to manage multiple teams and concepts simultaneously., • Solid understanding of food, beverages, and retail operations., • Experience with inventory systems, POS management, and budget control., • Excellent organizational, communication, and interpersonal skills., • Adaptable, hands-on, and calm under pressure., • Obtain valid Manager Serv Safe Certification APPLY TODAY! Join Shaver Food Hall and help shape one of New York’s most exciting culinary destinations. As Director of Outlets, you’ll lead three unique concepts — Pick & Cheese, The Bodega, and Pour My Beer — within a creative, fast-paced environment that values hospitality, innovation, and teamwork. Enjoy world-class training in London, career growth opportunities, and the chance to be part of a team that’s redefining food hall culture. We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them. You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence. You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard. * You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together. * You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions. * You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact. What You'll Do * Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers. * Write clean, reusable, and maintainable code across the technology stack. * Collaborate with Product and Design teams to develop solutions that align with business objectives. * Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding. * Lead and participate in code reviews, ensuring adherence to engineering best practices. * Develop and enforce coding standards, best practices, and design principles across the engineering team. * Troubleshoot performance bottlenecks and optimize system reliability. * Stay up to date with emerging technologies, evaluating their potential impact and adoption. * Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement. * Contribute to architectural discussions and long-term technical roadmaps. * Solve complex technical challenges related to performance, scalability, and security. * Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback. * Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes. * Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience. * Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in related field or equivalent practical experience. * Five or more years of full stack software development in a Saas or technology-driven environment. * Proficiency in modern frontend frameworks (Angular, React, or Vue) * Strong front end experience (HTML, CSS, and JavaScript) * Strong back-end / API experience (.NET Core). * Deep understanding of SQL databases and data modeling best practices. * Familiarity with Agile framework and methodologies. * A comprehensive understanding of computer science concepts. Essential Skills * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication skills, able to articulate complex technical concepts clearly. * Ability to work independently while collaborating effectively with cross-functional teams. * Strong time management and multitasking skills, balancing multiple projects and priorities. Tools You’ll Use * Microsoft Office * Google Suite * Slack * JIRA What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Overview We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Community employees may receive annual anniversary rewards dependent on classification., • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Schedule: Sunday - Thursday Responsibilities Develops and implements programs of interest and meaning to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. Manages and supervises the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable). • Manages the Atria Resident Discovery tool (ARD), including completing Learn.Do.Try. (LDT) surveys, monthly event calendar, and all move in actions related to Engage Life for all residents., • Researches, evaluates, approves, develops and modifies community events and programs, according to resident interests and “8 Dimensions of Engagement”., • Prepares and publishes an engaging and creative monthly program calendar which incorporates the communities’ events and programs by the 1st of every month (ex. December calendar due Nov 1)., • Manages all aspects of the Engage Life program., • Engages and motivates residents resulting in program participation., • Contributes to community growth by participating in sales activities., • Engages in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories., • Manages departmental needs and goals within department budgets., • Recruits, researches, and approves schedules and supervises programs leaders, general contractor entertainers, volunteers, religious professionals and vendors., • Responsibly manages and supervises all Active Aging and Transportation personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy., • Serves as the community’s “manager-on-duty” on a regular basis., • Determine and manage community resident transportation operation, including scheduling of outside events and similar operational decisions., • May drive company vehicle from community to social and other various destinations (only if required by community)., • Recruits, approves, trains and manages volunteers where applicable., • May perform other duties as needed and/or assigned. Qualifications • Bachelor’s degree (B.A.) from four-year college or university; one to two years related experience and/or training., • Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication., • Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company., • Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community., • Able to operate standard office equipment., • Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media., • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)., • Must possess valid driver’s license., • Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.

Job DescriptionDescription: Job Title: Assistant General Manager Location: Little Ruby’s Café Department: Front of House Reports To: General Manager Salary: $80,000 – $85,000 + Bonus + Benefits Classification: Full-Time, Exempt About Little Ruby’s Café Little Ruby’s Café brings a fresh, Australian approach to all-day dining with a focus on warm hospitality, thoughtfully sourced ingredients, and a laid-back yet refined guest experience. As a staple in the communities we serve, our restaurants are fast-paced, high-energy, and beloved by locals and visitors alike. We’re currently seeking a motivated and experienced Assistant General Manager (AGM) to help lead our team and deliver outstanding service, day in and day out. Position Summary The Assistant General Manager supports the General Manager in leading all front-of-house operations. This role is responsible for team development, guest experience, financial controls, and service execution, ensuring every shift runs smoothly and up to brand standards. The ideal candidate is hands-on, detail-oriented, and thrives in a high-volume, hospitality-driven environment. Key ResponsibilitiesLeadership & Operations • Assist in daily management of all FOH operations to ensure service excellence, efficiency, and profitability, • Lead by example during service, setting the tone for professionalism and hospitality, • Maintain appearance, cleanliness, and functionality of all front-of-house areas, • Ensure all opening and closing procedures are executed properly, • Address and resolve guest concerns promptly and professionally, • Oversee reconciliation of daily financials, ensuring accuracy and compliance, • Maintain working knowledge of all mechanical systems; coordinate repairs as neededTeam Development & Scheduling, • Support recruitment, hiring, and onboarding for all FOH roles, • Supervise, train, and coach FOH staff with a focus on accountability and growth, • Assist with scheduling to align labor needs with business volume, • Participate in performance reviews and progressive discipline processes, • Lead daily pre-service meetings and foster a collaborative team cultureCompliance & Financial Management, • Ensure FOH operations comply with DOH standards and internal sanitation procedures, • Maintain knowledge of and adherence to all company policies and applicable federal, state, and local laws, • Assist in analyzing P&L statements, labor models, and daily sales reports, • Monitor inventory and product usage to support cost control goals, • Manage executive-level POS functions and reportingService & Product Knowledge, • Maintain deep knowledge of all food and beverage menus, • Ensure recipe and service consistency across all FOH interactions, • Collaborate with the kitchen team to ensure seamless communication and timing, • Provide coverage and support in various roles as needed during peak periodsQualifications, • Minimum 5 years of experience in restaurant leadership (AGM, Restaurant Manager, or senior FOH role) in a high-volume setting, • Completion of company AGM Training Program; valid certifications in Food Handling, Alcohol Awareness, and PCI/DSS (or ability to obtain), • Associate degree in Hospitality or Business preferred, or equivalent work experience, • Strong leadership, communication, and problem-solving skills, • Experience with P&L statements, labor tracking, and operational reporting preferred, • Proficiency in Microsoft Office, POS systems, and scheduling platforms, • Self-motivated, organized, and detail-oriented with a team-first mentalityWork Environment & Physical Requirements, • Fast-paced restaurant environment with consistent high guest volume, • Ability to stand, walk, bend, and lift up to 50 lbs for extended periods, • Exposure to hot surfaces, cleaning chemicals, and kitchen elements, • Availability to work flexible hours, including days, evenings, weekends, and holidays

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri

Job Description A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city. Position Summary The Assistant General Manager (AGM) oversees all front-of-house operations and provides support to the General Manager and serves as secondary leader for the property. The AGM develops practices and works with all department heads to drive initiatives to drive top line sales and while controlling expenses and COGS to protect bottom line margins. They oversee and develop the operations management team and oversees the hiring of all service staff while ensuring proper training on all aspects of our company culture and service responsibilities. Why us? ● Competitive pay ● We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals. ● Medical, Dental, Vision Insurance ● nDORFins program designed to promote a healthy and active lifestyle! ● 401K (and yes we match!) ● Flexible Savings Accounts,HSA and Dependent Care, Basic Life and AD&D Insurance ● Amazing discounts, 50% OFF all dining/retail wine ● Free Family Meal ● Tickets to available shows And more! Overview of Responsibilities General Management & FOH Service Responsibilities ● Review and sign off on weekly FOH team schedules in partnership with GM ● Assist in oversight and management of all aspects of property and associated internal departments. Ensure successful execution of all shows, events and daily activity. Oversee ownership of all operating spaces. ● Oversee the management of Resy and reservation confirmations ● Manage pre-shift messaging and oversee EOD notes as related to daily operations when on duty ● Assist in staff sales incentives programs and communicate through all FOH managers and supervisors ● Maintain a healthy working relationship between FOH and BOH and address any opportunities with operational departments in the weekly BEO / Management Meeting ● Collaborate with events department to review the upcoming months in the calendar ● Coordinate operational details for Public Events amongst all appropriate departments ● Address ongoing facilities issues and maintenance needs ● Manage pre-service meeting agendas: shift notes, F&B training, policies & procedures ● Perform any and all other related functions, projects, initiatives as per business need Leadership ● Foster positive Company culture, build morale, and create on-going positive work environment and maintain a productive and professional workforce ● Direct and oversee proper and continued training of staff. Monitor management teams to ensure they are developing direct reports ● Interview, select, train, supervise, counsel, and monitor performance of staff ● Conduct disciplinary action as needed, including termination, when necessary in partnership with GM & HR and in accordance with Company policies and guidelines ● Assist in conducting staff meetings regularly to ensure effective and clear communication including management meetings, BEO meetings ● Ensure safe working environment in all areas ● Ensure proper and timely reporting of all incidents, injuries, accidents through proper channels ● Handle recruitment of new hires, with senior leadership partnership when required, set fair wages consistently, and ensure all hires and properly onboarded and given tools to succeed ● Handle personnel issues in partnership with GM, HR and COO when needed ● Clearly communicate and train staff on company updates, policy changes, and initiatives in a timely manner Hiring and Training ● Monitor new hire training for each service position and facilitate training schedules for new FOH staff ● Ensure ongoing training on new and existing products ● Ensure new hire paperwork including I9s are complete ● Work with production team to address FOH & production and ambiance needs Financial Responsibilities ● Manage FOH F&B Forecast Sales and Labor Budgets ● Analyze F&B Sales by Revenue Center Reports to drive PPA’s ● Review payroll punches weekly to make sure clock-outs are correct ● Communicate over time reports to enforce labor controls ● Review the P&L Statement and Management Report Monthly with the GM ● Assess Comp & Void activity and monitor all Waste/Loss management Administration ● Ensure proper completion of administrative tasks including trackers, financial-related reports, personnel forms including PAFs, CAFs, injury reports, and other necessary admin tasks ● Assist in oversight and approval of accurate payroll administration and processing ● Ensure accurate reporting and entries into all systems/ software that is utilized Minimum Qualifications ● Minimum 5 years’ experience in multi-faceted, high volume restaurant, venue and/or equivalent relevant experience ● Proven leadership skills and commitment to excellence ● Proven financial and business acumen; analytical skills, and ability to meet and exceed set budgets ● Unparalleled passion for hospitality, food, wine, and music ● Ability to successfully multitask, delegate, and manage several projects at once in high-pressure, fast paced environment ● Ability to respectfully mentor, train, develop, and hold teams accountable to expectations ● Must be detail oriented, strong execution skills ● Functional working knowledge of health department and all other related regulations ● Exceptional communication and interpersonal skills both written and verbal ● Strong culinary and wine knowledge ● Must be fluently literate in English including ability to read, write, and communicate, conduct business related mathematics and analyze data ● Must have proficient computer and technological skills ● Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 50 pounds, per business need ● Able and willing to work flexible scheduling including days, nights, weekends, and holidays ● Able to travel and attend business-related meetings and trips About Us Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences. We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Job Summary:As the Senior Package Designer, you will be responsible for designing disruptive and unique packaging to meet direction within brand, manufacturing and cost constraints. You will handle multiple projects across 1-3 brands reporting to the Senior Director, working closely with the Innovation, Packaging Development, Creative design, Project Management, New Product Development and Operations teams translating designs and problem-solving based on cost constraints and business objectives. In this role, you will be the master trouble-shooter and problem solver, forecasting potential challenges as well as offering cost-effective solutions to achieve desired package designs.Responsibilities: • Develop cost-efficient packaging while maintaining technical accuracy and design aesthetics across all e.l.f. beauty brands, • Strong knowledge of beauty trends to create thumb stopping designs for packaging, pr kits, social media, swag and collaborations, • Knowledge of manufacturing processes and materials, including plastic and glass component production, • Knowledge of printing techniques on primary and secondary cartons, • Spearhead productivity initiatives to enable continual cost reduction through optimization of the entire packaging process., • Drive company-wide environmental initiatives through material reduction, use of post consumer recycled resin and other sustainability targets., • Maintain harmonized packaging design principles as layed out by the Harmony team, • Created cross-functional internal partnerships in conjunction with innovation, design, marketing, NPD and operational teams., • Drive timely development of high quality, innovative packages based on customer requirements, manufacturability, wall space, and marketing objectives., • Oversee day-to-day management of package development and liase with Design team and China NPD team daily to follow up on sample development, modifications etc.., • Provide leadership to create an environment of teamwork, growth, and technical expertise.Skills:, • Extensive package development experience, preferably in prestige beauty and targeting GenZ and GenAlpha, • Strong and refined typography skills, • Technical knowledge in beauty packaging a plus, • Extensive experience working with design, packaging developers, engineers and vendors, • Ability to think quickly and offer manufacturing solutions in real time, • Understanding of prestige beauty manufacturing and materials; plastics and glass molding etc. (see above), • Highly organized; Communicate information clearly and effectively with team members in China., • Ability to meet stringent deadlines, quickly managing changing priorities, • Strong knowledge of sustainability best practices, • Ability to anticipate workload and communicate proactively to Project Manager, • Superior organizational and communications skills, • AI proficiencyRequirements:, • Bachelor’s Degree, • 5+ years experience in a high volume, deadline-driven environment: fashion and technology industry experience., • Experience in direct digital design and art direction for beauty, • Excellent communication, time management and organizational skills, deadline driven., • Experience working with in-house digital teams, and/or E-Commerce., • Knowledge of computer programs including: Adobe Illustrator, InDesign, Photoshop, • Current on fashion, beauty, design and digital trends

Job DescriptionCustomer Onboarding Manager Location: New York City (Hybrid / 4 days onsite) Reporting to: Vio, Chief Customer Officer Goal: $100M ARR by EOY 2026 The Mission At Fyxer, we believe the only sustainable competitive advantage for a startup is the quality and speed of execution. We are in the race of our lives to reshape how the world uses email. Your mission is to make every new customer feel like they made the right call — fast. You aren't just "onboarding" customers; you are accelerating their time-to-value to fuel a $2.2M Net Expansion ARR target. You will build the hybrid AI-human engine that lets us scale to thousands of seats without bloating our headcount. The Role This role is all about the front door of the customer journey: onboarding, activation, and time-to-value. You'll work closely with Sales and CS leaders to turn new accounts into fast, measurable wins. You'll anticipate friction, close the gaps, and make sure every customer — from seat one to seat one hundred — is up and running before they have a reason to doubt. What You Will Own * Drive 100% activation (connection, activity, and time-saved metrics) within the first four weeks of every account. * Design and build a scalable, AI-augmented onboarding program from the ground up — one that grows our capacity without growing our headcount. * Own the handoff from Sales and set CSMs up for expansion by creating a seamless, low-friction customer experience from day one. * Run a high-velocity book of onboarding projects across 10–100 seat accounts with clarity, consistency, and care. Who You Are * 3–5 years in customer onboarding, implementation, or customer success at a high-growth SaaS company. * You build AI into your workflow — not as a novelty, but as a genuine multiplier that frees you up for the work that matters. * You sweat the details so your customers don't have to. You spot problems before they surface and fix them before they sting. * You move with urgency because you know every day without activation is a day closer to churn. The Stack HubSpot · Gong · Incident.io — and whatever AI tooling you bring to the table. Why Fyxer? We are intentional about our team. We believe a small, exceptional team working with extreme focus will always outperform a large, bloated organization. Autonomy: We hire people who want ownership and then we actually give it to them. Velocity: You will be fast-tracked into senior responsibilities far earlier than at a traditional company. Scale: We are on track to hit $100M in revenue by the end of 2026. This is a rare opportunity to join a high-growth rocket ship at the foundational stage. Compensation Range: $115K - $120K

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Job Type: Full-time; 4 Days In Office, Mandatory Mondays Job Location: New York, NY Salary Range: $68,000 - $77,000 (On Target Earning) The Opportunity Kargo is looking for an Associate Client Services Manager who will assist in managing client-facing relationships on post-sale direct or programmatic accounts, providing white-glove service through campaign management, building client rapport, and ensuring client retention and growth through upsell opportunities. In addition to client communication, this person assists as a liaison across internal departments to manage end-to-end execution and work harmoniously with sales on a shared book of business to drive brand strategy. The Daily To-Do • Deep understanding of our products, offerings, and best practices to support campaign strategy and meet client objectives, • Assist in day-to-day relationships and all phases of a direct and programmatic campaign life cycle, inclusive of brand strategy, kick-off calls, tag + asset collection, creative development, performance reporting, troubleshooting, and delivery, • Provide best-in-class client service to cultivate relationships to maximize client satisfaction, retention, and growth, • Assist in identifying client needs and implement strategic solutions to help drive partnership, • Collaborate with internal cross-functional teams; sales, operations, design, product, and finance to ensure campaign performance is met, • Analyze and deliver reporting, insights, and results to clients, • Identify and generate client outreach for incremental, upsell, and renewal opportunities, • Assist in troubleshooting direct and programmatic campaigns or delayed revenue before routing for escalation if prompted, • Funnel demand-side needs or revenue blockers to internal teams to ensure Kargo is well-positioned to grow and retain business, • 1+ years experience in Digital Media working with AdTech partners (i.e., Sales Support, Account Management, Agency Planning/Buying/AdOps), • Familiarity with industry jargon and media metrics is preferred, • MS Suite and Google Suite proficient (i.e, Excel, Google Sheets, Google Slides), • High attention to detail, proactive and solution-oriented, • Thrives in a team environment and collaborates well with others, • Strong verbal and written communication skills with the ability to deliver well-positioned presentations, • Organizational skills with the ability to use available resources to reach solutions, • Able to multitask and prioritize based on account tier and urgency daily, • Strong analytical skills to deliver reporting insights, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description Position Overview We are seeking a Content & Growth Analyst Intern who is both creative and data-driven. You'll be in-charge of scaling our marketing outreach and lead generation centered on AI products while also analyzing performance metrics to optimize growth. This role is ideal for someone who thrives at the intersection of storytelling, automation, and analytics, with a passion for learning how marketing drives business outcomes in a fast-paced startup environment. Please only apply if you are a senior, soon-to-graduate graduate student, or have recently graduated. This role will start part-time immediately, with the opportunity to continue full-time. Responsibilities • Contribute to creating high-performing email copy and sales materials, • Support the planning, execution, and analysis of marketing campaigns across multiple channels, • Track and analyze performance data to identify trends and insights, • Assist with A/B testing and campaign optimization, • Take ownership of assigned projects with guidance from senior marketers and analysts Qualifications Required • Currently enrolled in or recently completed a B.A. degree or higher in business, marketing, communications, data science, statistics, or a related field, • Demonstrated experience creating marketing content (email campaigns, social media, newsletters, ads, or coursework projects), • Strong writing and communication skills with attention to brand voice, • Ability to perform quantitative analysis (Excel/Sheets, Google Analytics, or similar tools), • Experience with marketing platforms (Google Ads, Meta Ads Manager, HubSpot, etc.) and AI automation, • Familiarity with A/B testing, segmentation, or campaign optimization, • Basic experience with BI tools (Tableau, Power BI, Looker) or data visualization, • Experience with email campaigns and CRM management, • Prior event management and logistical coordination experience, • Previous internship or project experience in a startup or marketing environment

Job Description Manager, Ad Sales Research (New York, NY) About Atmosphere: Atmosphere is the world’s #1 streaming service for businesses, offering 65+ channels of engaging, audio-optional TV. From news, sports and nature to viral videos, art, and more, Atmosphere delivers fresh programming designed to elevate any business space. Our company was built from the ground up to create unparalleled value for advertisers and next-level entertainment for companies around the globe. About the role Atmosphere is seeking a Manager of Ad Sales Research to own and execute custom full funnel campaign measurement for advertisers. This role sits at the center of Atmosphere’s measurement offering and is responsible for overseeing how campaigns are designed, paced, analyzed, and translated into compelling, sales ready results. Reporting directly to the Vice President of Ad Sales Research, this role will lead measurement across the full funnel, from brand awareness and consideration, to foot traffic and web lift, to sales and incremental revenue impact. The role works closely with external research partners and internal sales teams to align measurement execution with commercial and client objectives. The ideal candidate is comfortable operating across multiple research partners, managing studies end to end, and clearly articulating campaign performance in a way that supports revenue growth. Core Responsibilities Custom Campaign Measurement and Effectiveness • Own the end to end execution of custom advertiser studies, including onboarding, study design, pacing oversight, analysis, and final reporting., • Lead full funnel measurement across brand lift, foot traffic and visitation, web lift, and sales outcomes., • Act as the primary research partner to Ad Sales, aligning measurement expectations prior to campaign launch and throughout the flight., • Monitor pacing and delivery to confirm studies remain positioned for strong and reliable readouts. Measurement Partner Management • Work hands on with research partners including Kantar, Lucid, Cuebiq, InMarket, Foursquare, MFour, ABCS Insights, and others., • Oversee study scoping and execution in accordance with best practices and partner capabilities., • Identify and resolve measurement challenges while recommending adjustments when appropriate. Results Storytelling and Sales Enablement • Translate complex research outputs into clear, sales forward insights., • Develop polished, executive ready materials that communicate campaign performance and business impact., • Collaborate with Ad Sales to support client readouts, renewals, and upsell conversations. Supporting Responsibilities Case Study Development • Lead the development of advertiser case studies from initial results through final storytelling., • Maintain a library of approved case studies for use across sales pitches and marketing materials., • Apply methodological rigor while keeping insights clear, compelling, and accessible. Audience and Performance Insights • Contribute to ongoing audience analysis and performance reporting to strengthen the broader sales narrative., • Track trends across campaigns to inform future measurement recommendations. Marketing Collaboration and Sales Materials • Partner closely with the Marketing team to develop sales materials and thought leadership, with a particular focus on custom campaign measurement capabilities and outcomes., • Help translate complex measurement methodologies and results into clear, market facing messaging that supports go to market initiatives and advertiser education. Team Leadership & Mentorship • Provide guidance and mentorship to Research Analysts supporting campaign execution., • Review work for accuracy, insight quality, and clarity of storytelling., • Help prioritize workloads across concurrent studies and longer term initiatives. Requirements • Bachelor’s degree in Marketing, Communications, Media Studies, Finance, Mathematics, Statistics, Marketing Analytics, or a related field. Relevant work experience may substitute for formal qualifications., • 8+ years of experience in advertising, media research, or ad sales, preferably within a digital media company, streaming platform, or ad agency environment. 2+ years of coaching and leadership experience, • Hands-on familiarity with tools such as Kantar, Lucid, Cuebiq, InMarket, Foursquare, ABCS Insights, Nielsen, iSpot, VideoAmp, or similar., • Direct experience managing custom campaign measurement across brand, visitation, and or sales outcomes., • Proven experience creating and managing client-facing case studies, including translating research findings into compelling narratives., • Strong understanding of media planning, pacing, and post campaign analysis., • Advanced skills in Microsoft Excel (pivot tables, complex formulas, chart/graph creation) and PowerPoint, with the ability to build polished, executive-ready presentations., • Comfort presenting insights to senior internal stakeholders, agencies, and brands., • Highly organized and detail oriented with the ability to manage multiple live studies at once., • Experience mentoring or managing junior analysts preferred.Compensation and Benefits:, • Company Equity, • Competitive insurance plans, • Company 401(k) with employer matching Don’t meet every single requirement? Research shows that women and underrepresented groups often hesitate to apply for roles unless they meet all the criteria. At Atmosphere, we’re committed to building a diverse, inclusive team where creativity, innovation, and teamwork matter most. If you're passionate about this role but your experience doesn't check every box, we still want to hear from you. You might just be the right fit for this or another role on our team. Powered by JazzHR AQPUDX2z0q

Job Description Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas. What You'll Do: • Manage a portfolio of clients through the full wind-down lifecycle, • Serve as the first point of contact via phone, email, and ticketing systems, • Execute operational tasks like regulatory filings, asset transfers, and capital distributions, • Guide clients step-by-step through complex processes with empathy and precision, • 2–6 years in client success, operations, project management, or support, • Highly organized with strong attention to detail, • Confident communicator who thrives in fast-paced, ambiguous environments, • Ability to manage multiple deadlines and complex projects, • Be an early team member in a scaling company, • Real ownership and impact from day one

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Customer Success, the Manager, Customer Success will lead a team of CSMs focused on driving adoption, satisfaction, and retention across our employer and health plan customers. This remote role is part of the Customer Success team and plays a critical role in delivering exceptional value to our clients and ensuring measurable impact through mental healthcare. For this role, occasional travel for team or company events may be required. What you'll do: • Lead and develop a team of Customer Success Managers supporting our SMB and Mid-Market customers., • Drive operational excellence in onboarding, engagement, and renewal processes, • Partner cross-functionally with Sales, Product, and Clinical teams to ensure a seamless customer experience, • Analyze account performance to identify risks and opportunities, proactively managing outcomes, • Build executive relationships with key clients and ensure alignment on business goals and care impact, • Maintain a deep understanding of our product and service offering to serve as a trusted advisor, • Achieve 95%+ customer retention across your book of business, • Increase customer satisfaction (CSAT), • Deliver against defined expansion targets, • Maintain a team engagement score of 85%+, • 5+ years of experience in customer success or account management, with at least 2 years in a people leadership role, • Proven track record of driving client outcomes and managing enterprise accounts, • Strong communication, analytical, and relationship-building skills, • Experience in B2B SaaS, healthcare, or mental health industries, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.